2021 Jeep Wrangler Complaint Log

The contact owns a 2021 Jeep Wrangler. The contact stated that while pulling into the parking space, the vehicle suddenly lunged forward crashing into the rear of a parked vehicle which then crashed into the rear of a second parked vehicle. The contact indicated that the vehicle lunged forward while the accelerator pedal was released in order to press the brake pedal. During the incident, no injuries were reported. A police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer was notified of the failure. The failure mileage was 9,000.

Today this morning I parked, put the gear in park and all of a sudden the car ravaged up and jumped forward, causing me to go through a fence and stopped. I had my foot on the break the whole time.

Same issue as the last time, and the time before that. Very dangerous, battery completely fails. The instrument meters are wrong and it shows that there is gas when there is really not any gas. Also more recently, we were driving on the highway in the express lane in the car just suddenly came to a stop. We could have died - luckily there was no one behind us. I managed to get the car over partially into the other lane so people could go around. The car had to be towed and I’m done paying for this.

My 2021 Jeep Wrangler shakes uncontrollably if I hit any small bump at higher speed. It’s vibrates the entire vehicle making it impossible to steer or control. It only stops when I come to a complete stop. This is a safety issue and dangerous to drive. The vehicle has been inspected by a service department to replace steering damper, but have read this only temporary fixes the issue. There needs to be a recall for this vehicle even for models as new as 2021.

High impact six car pile up, vehicle at a complete stop and hit at a high rate of speed. Front passenger side front impact as well as rear impact, no airbags deployed.

While driving the vehicle will just go crazy all lights come and things stop working throttle control, etc. it’s hard to control the vehicle

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

When vehicle exceeds over 50 Mph, care and steering wheel shakes uncontrollably

While driving on the interstate, I passed over an expansion gap doing about 65 mph. As soon as I my left tire hit the expansion gap, the front of the vehicle started shaking uncontrollably to the point that I had to quickly decelerate from the middle lane and get to the shoulder to avoid an accident. At this time, I am awaiting being able to get into a service center to inspect, however there are many instances reported with the 2021 Jeep Wrangler 4xe with the same issue. No warners or other symptoms presented themselves prior or after the incident.

Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop

2021 Jeep Wrangler Unlimited 4xe has now lost total power twice and had extreme 'Death Wobble' issues. In 08/2021, at approx 1,400 miles, the vehicle lost all power and control on the highway while going speed limit at 70 mph. The screen reported issue with electronic stability control system. It was a dangerous situation trying to move to the side of the highway with no power nor power steering. Once on the side, multiple warning lights were on and vehicle would not start but control lights remained on. I called the dealership/service department of South Point Dodge and their recommendation was to disconnect the battery connection to reset. I was driving from Houston so I was desperate to get the car to start as my family was waiting outside of the car on the highway as well. I reconnected battery terminal and was able to restart the vehicle. At around 12k miles, I started experiencing extreme Jeep Wobble aka 'Death Wobble.' This occurred often while doing speed limit between 55-65 mph/higher on the highway and if vehicle hit a bump. The only way to stop the shaking was to slow down by braking to approximately 35-40 mph. In 02/2023, dealer changed out the 'dampners' and did update for electrical recall. On 03/14/2023, at approx 23k miles, the vehicle again lost complete power, would not restart and multiple warning lights came on. Control panel reported Electronic Stability Control Issue, Fuel Door Open when it physically was not, Vehicle in Drive while physically in park. Vehicle would not restart. Disconnected the battery terminal but this did not correct the issue. Vehicle was manually put into neutral to put onto tow truck. This vehicle has caused several life threatening concerns. Despite the recall fixes, the same issues continue to be present and long term solution is not available at this time. Had I known this Jeep would have such a dangerous electrical system that cannot be fixed, I wouldn't have purchased such an expensive, dangerous, worthless car.

I was involved in a car accident I was hit on the driver back side vehicle Jeep rolled over several times no airbags deployed

Clutch and Clutch pressure plate caused substantial heat damage to vehicle. See attached letter from State of Vermont Office of the Attorney General

When driving on the highway any bump in the road triggers the vehicle to shake uncontrollably. (front end and steering wheel) Problem does not correct itself until I have to get into the emergency lane and fully stop. I feel this is not safe nor something normal. This happens quite often. Too often. Every time I drive. Dealership states that this may be "damper shock" not covered by warranty. Any information online that I can find states that this is a common defect in Jeep Wranglers making them unsafe for highway driving if the part is defective.

At 45 to approximately 60mph, I have twice encountered the infamous "Death Wobble" where hitting a small bump in the road triggers a violent shake of the entire front suspension, steering wheel, and this continues violently until the vehicle is brought to a full stop. A firm hold on the steering wheel is needed to prevent an accident, but this is a serious accident just waiting to happen.

The contact owns a 2021 Jeep Wrangler. The contact stated while driving 55 MPH over a bump in the roadway, the vehicle began to shake abnormally. The contact stated no warning light was illuminated. The contact stated he decelerated to 20 MPH and the vehicle stopped shaking. The contact experience the failure a total of 6 times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact took the vehicle to another local dealer; CR Chrysler Dodge Jeep Ram of Adrian (1211 US-223, Adrian, MI 49221, 517-266-5900) where it was diagnosed with needing the stabilizer steering damper to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.

Since November of 2022 the vehicle has been violently shaking in the steering wheel that occurs at speeds ranging from 50-70+ mph. It tends to happen on pavement change see such as bridges or potholes. The wheel shakes so violently that you need to slow to under 50 to get it to stop. I have brought it to multiple dealerships. The first replaced the steering damper on 2/1/23 with the newest FCA approved Damper. Within about 2 weeks the issue returned and seemed worse. I brought it to the dealership who couldn't replicate the problem because their techs could not drive 70mph. Talked with jeep wave and opened a case with them and they advised to bring to a different dealer. Brought to new dealer who drove the vehicle and experienced the violent shaking. They removed the damper and reinstalled. A week later the issue has returned and another appointment has been made. While traveling on the interstate this happened 7 times in 1 two hour trip. I had to pull over to the shoulder in traffic that many times which puts everyone in danger. Jeep keeps claiming it's the steering damper that is the issue but even after replacing with the newest version this still happens. It is very scary to have it happen randomly and puts everyone at risk at those speeds. I was able to film it happening and have that video readily available. I keep bringing the vehicle back to the dealership but there has not been a fix as of yet. Please hold FCA accountable and help resolve this issue.

The Jeep 2021 Wrangler developed the "Death Wobble". When we hit a pot hole, the extent of the shaking almost caused us to loose control of the vehicle. We have contacted Jeep about it, but they do not believe it is a problem despite a Class Action Lawsuit for 2018-2020 Wranglers that use the same body and suspension parts as the 2021.

When on the highway if I hit any kind of bump, especially if it is on any kind of turn it goes into what I learned it to be a "death wobble". I took it to my dealership and was told that it is the steering damper? No factory warranty on this part even though I have 100k warranty I believe. They also said no factory parts available, for several months, due to this issue, but I can upgrade to the "Fox" version for twice as much money and that the dealership just ordered 70 of these because of the problem. >

The jeep shakes violently when you hit rough terrain. It shakes and the steering wheel starts shaking. It is the death wobble. You have to slow down way below speed limit or stop to get it to stop shaking violently.

I received a notification in March 2023 that there was a recall on my vehicle concerning a faulty clutch plate. The issue still hasn’t been addressed and I’m concerned about driving it due to the number of incidents that have occurred.

I was driving on Route 80 outside of Des Moines, IA around 75 mph in normal driving conditions. Twice driving westbound and once driving eastbound, I hit an otherwise unremarkable bump/crack in the highway and the Jeep ‘Death Wobble’ occurred. Having owned a 2012 Wrangler before and with less than 20,000 miles on this Jeep and no modifications, I was quite surprised. After slowing down the wobble stopped. It must have been significant, during the second wobble incident a nearby truck rapidly flashed his lights at me and pulled alongside me and motioned at my front tires.

On multiple occasions, i have gone to start my Jeep and not been able to turn it on. It will then lock in an "on" position where the engine will not run or shut off. Has had to be towed twice and Chrystler is not helping. I am not being told anything other than they do not know what is going on, but say it happens to a lot of these cars.

Steering damper has been replaced 4 times due to random starting of violent shaking when hitting a bump on the highway. When this shake occurs the vehicle is harder to control and entire vehicle shakes. It was replaced 4 times but they had 6 chances to permanently fix this issue. Some times they chose not to do any work on the car. Being as this makes the vehicle harder to control, hitting another bump while shaking causes dangerous unpredictability when driving. The jeep dealership was able to recreate the shaking before replacing the steering damper each time. The part was inspected and prepped by the mechanic each time before being replaced in my vehicle. There are no indications such as warning lamps or messages prior to it happening it is unpredictable. I was told by the mechanic the last time it was replaced that this is an ongoing issue with 2021 Jeep Wranglers and that Jeep keeps updating the steering damper part but the have yet to be able to fix the issue with all the new updates to the part they are making. The first time it occurred was at about 17K miles and my car is now at 45K miles, so it has been replaced 5 times in the span of 28K miles

Just got a used 2021 jeep wrangler sport on 2/24/23. Has only 16,000 miles on it. My second day of driving it the car starts to shake violently while going at speeds of 60 or more. It has continued to do this everyday that I have had it. Ive had to slow down and pull over on the freeway just to get it to stop. It feels as if I'm bouncing all over the place and will lose control. I've tried calling to get an appointment to bring it in, being told the wait time is 2 weeks.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Issue 1--Recall 19A/NHTSA 23V-116 n some circumstances, the clutch pressure plate may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Safety Risk Heated debris expelled from the transmission bellhousing may come in contact with an ignition source in the vehicle or surrounding area, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Issue 2--Technical Service Bulletin 31-002-20 issued 10/27/2020 Corrison, rust and chipping of pain which is not only a cosmetic issue but rust can spread and weakned metail in the vehicle making it susceptible to additional premature damage and wear. Reported to dealer in May 2023 with as of this date open service ticket and parts not availble to repair--cosmetic issue is preventing me from receiving full value as a trade in on another vehicle.

Issue 1--Open recall since 2/23/2023 with no remedy available (over 5 months) From manufacturer: In some circumstances, the clutch pressure plate may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Safety Risk Heated debris expelled from the transmission bellhousing may come in contact with an ignition source in the vehicle or surrounding area, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Issue 2--Technical Service Bulletin (TSB 31-002020) dated 10/27/2020 related to rust. This issue was reported to my dealer May 2023 and over 60 days later, the burden is on me to take to a body shop for an estimate to be covered under warranty. Said body shop has had claims open on same issue >120 days with no parts available and no date of parts available. Due to this cosmetic issue on the vehicle, I am unable to trade it in to a dealership for a new car without receiving a lower trade in value. I am now stuck driving a vehicle with cosmetic issues, as I do not want to lose thousands on trade in due to a cosmetic issue that is of no fault of my own.

The manufacturer has not developed a remedy for this important safety recall and I would like to request a repurchase of the vehicle.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The clutch pressure plate was recalled in February 2023 and they still have not repaired. Seems unreasonable to have a recall for 13 months with no remedy

NHTSA Recall # 23V-116 has been active since February 23, 2023 but the status is "Recall Incomplete, remedy not yet available". The recall has been active for almost 14 months with no solution. I do not consider this to be reasonable amount of time for a safety recall to be incomplete with no remedy.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

When you drive the Jeep on the highway, if you hit a bump, crack or pothole, the vehicle violently shakes, through the steering wheel and tires. The entire vehicle begins shaking uncontrollably and pulls me to the right and off the road. Have had into the dealership for 7 times, and they held vehicle for over 30 days, still not resolved. Very dangerous

I was notified of recall ZB7 affecting my 2021 JEEP Wrangler 4xE by phone on February 3, 2023. During this call I made an appointment with JEEP for the issue to be fixed on February 24, 2023. On Wednesday, February 22, 2023, two days before my scheduled appointment, the engine of my Jeep failed ~6PM while I was driving on highway 495S near Merrimac, MA (mile 114.8). I was in the far left lane traveling at about 70 mph and lost all power steering, power brakes, everything. The engine completely lost power without warning. No messages, warning lights or other signs of any issue before a total loss of power. Thankfully, I was able to drift from the left lane, crossing 2 lanes of traffic on a busy highway, to reach the shoulder on the other side of the highway. I did this in the dark without without power brakes and without power steering. I was with my 2 year old son and am grateful that we are both still alive. A loss of engine power at that speed on a busy highway could easily have caused an accident, perhaps fatal for ourselves or others. After 2 hours stranded on the shoulder of the road, the Jeep was towed by AAA to the Jeep dealership nearest to where I lost power, Bill Deluca Chrysler Jeep Dodge Ram in Haverhill, MA. It has been sitting in the parking lot of that dealership now for 6 days and they claim to be too busy to investigate the issue or perform a recall fix. The service repair shop at this dealership has been wholly uncooperative and unhelpful. I have called the manufacturer and am currently awaiting a service appointment at another Jeep dealership. According to Jeep/Chrysler, I am responsible for the out of pocket cost of the tow from the Jeep dealership in Haverhill to the Jeep dealership in Lynnfield. This seems absurd as the faulty vehicle is the reason I am unable to drive it from one dealership to the next. In the meantime, I have now been renting a car for 6 days, paying out of pocket.

1st Jeep recall. Data update completed. Next day engine light. 2 weeks for first appointment. 3 weeks to get next appointment. After recall next day engine light heater codes. PCM replaced. Vehicle went Totally dead. New 12volt battery. Still dead. Star Stellantis Technical Assistance Request #1 Technicians from Michigan came and reprogrammed vehicle. Star #2 engine light heater codes still. A new recall for heater pump out for Jeep 4xe. My Vin # not included. Took possession June or July 2021. Current 3450. Miles. Jeep 4xe Hybrid unlimited. Vehicle has been @ dealership since February 2023. Here it is May 2023. I've talked with customer care. Still no parts. Still no work on vehicle. Told by dealership it needs heater pump and a battery heater warmer. No charging issue ever with plug in. Recall was for Stalling. Getting the big run around. Vehicle sat in garage for about a month or so. Then recall. On return to dealership , it crapped out in front of dealership. They had to clear all the codes to get it in service. So now into 5th month without vehicle. Recall goofed up my vehicle. Or it was already like that waiting to happen. Reliability ? Not ready as it is. It's just continues to sit @ dealership. ?

The contact owns a 2021 Jeep Wrangler. The contact stated while driving 65 MPH, the steering wheel and the vehicle started shaking abnormally. The contact pulled over on the side of the roadway to check for a tire blowout. The contact found no failure with the vehicle or the tires. The vehicle was taken to the dealer and the mechanic stated that the vehicle had experienced the death wobble, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 20,000.

The vehicle shut down on its own while driving. All warning lights were displayed. Vehicle was unresponsive and caused a crash. Vehicle is at dealer. I filed a complaint with FCA.

The steering is loose and has a lot of play. I can be driving 25 miles per hour or 65 miles per hour and I constantly have to adjust the steering wheel to the point that my right arm actually gets tired from over correcting the steering. If I go over a bump, I have to correct the steering even more. I took it to a dealer to have it checked. The dealer confirmed there is a lawsuit regarding the steering but they are not allowed to fix it.

My Jeep steering is extremely loose, and very difficult to keep between the lines on the road. If the wind is blowing, it is nearly impossible. My biggest concern however, is the wobble that occurs when on the expressway. This has now happened to me five times while traveling on the expressway at around 70-75 miles per hour. The Jeep begins to wobble back and forth and you literally loose all control of steering. The only way to get it to stop is to push on the brakes and decelerate, but it is terrifying.

My Jeep was brought to Carl Burger Jeep because the check engine light stays on all the time. The dealership performed several software updates. The Check Engine light still stays on and has been on every since. About two months now. It was discovered that there is a part required for the EV battery that is not available due to back order. The service dept. said it was safe to drive. How do they know that? There has been a case opened up and a person assigned to my case. Who knows what that means. All I know is I'm very uncomfortable driving around with the Check Engine light on 100% of the time, especially with the size of that battery sitting right in back of me. I was told by the service dept. that they do not have an ETA for the back-ordered part. Nor have I received any updates on Please give me your recommendation on what to do. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The vehicle manufacturer is aware of the problem with my Jeep, yet they have not taken meaningful action to resolve it. At this point, the local dealer continues to charge diagnostic and repair fees only, focusing on steering and wheel inspections, while the death wobble persists. During the warranty period, I submitted video evidence showing the vehicle shaking severely. After reviewing the video, the dealer immediately installed a steering damper at no cost. However, that solution was only temporary. The same dangerous shaking returned and has continued to repeat. Now it appears that the manufacturer is declining to take action because my warranty may have expired. However, I have documented proof that they acknowledged the defect during the warranty period and performed repairs related to it. I have records of those warranty repairs. This is not a minor vibration. This is a severe and potentially fatal instability that occurs at highway speeds. While driving, the vehicle will suddenly begin violent front to back shaking with loud noises, forcing me to rapidly slow down or nearly stop to regain control. These dangerous events happen far too often. For example, last month I drove a round trip between Chicago and North Carolina and experienced more than forty instances of shaking, ranging from moderate to severe. The vibrations are intense enough that other vehicles on the road can clearly see and witness what is happening.

My Jeep has the infamous death wobble with violent shaking of the front end when the Jeep gets up to 50 mph or more. I have to pull over every time to stop the front end from shaking. The shaking is so violent it is very hard to control, and I've had other vehicles looking at my Jeep as if it going to blow up. This is ridiculous for a new Jeep and since Chrysler has known about this problem for years. I didn't know about it until I bought a Jeep and have ahd to deal with it.

The jeep has what people refer as “ the death wobble” When hitting a bump at freeway speed the steering wheel and front end shakes violently. The jeep has 13k miles and has not been off road. Jeep has been notified. Does not sound like the have a solid fix. You have to pull off the highway and stop to regain control of the vehicle.

Beginning in January 2023 with approximately 20,000 miles our leased 2021 Jeep Wrangler began to shake uncontrollably while driving on the highway at speeds over 60 mph. The shaking was so significant that while trying to safely guide the car off the highway my husband was shaken into the guardrail causing damage to the right front bumper. We are horrified that Jeep has had this problem for so long and there's NO public notification of the problem.

Jeep dealer Chrysler Dodge Jeep Ram FIAT of Manhattan (678 11th Ave New York, NY 10019-7047) has to be added to the list of Jeep dealerships refusing (or unable) to assist with safety recalls ZB7 and ZD8. We will keep filing complaints with NHTSA until all Jeep dealerships start to assist Jeep drivers with these federally required and mandated repairs.

While driving on route95 in Christiana Delaware I hit a bump and my car start shaking uncontrollably I had to slow down this has happened on several ocassions. This is called the death wobble

The death wobble has happened 2 times in the past month traveling under 45mph. It’s dangerous as the steering wheel is all over the place and the only way to stop it is to slow down all the way. Very scary!