2022 Jeep Wrangler Complaint Log

See attached document for complaint

Had to go in to repair a coolant leak, power train issue with the driveshaft and suspension.

I was stopped at a red light with my foot on the brake, and had been for at least 30 seconds. The jeep all the sudden revved and started moving forward. I continued to push on the brake but the jeep didn't stop. I attempted to turn the jeep to the right to avoid the car in front of me, but was unable and slammed into the back of the car. Despite my foot being on the brake the jeep continued to rev even after I hit the car. I put the jeep in park and it stopped revving. A police report was filed. There was damage caused to the car in front of me. The jeep has not been able to be taken to the dealership yet for inspection.

The car starts to shudder after driving over a gap in the road or bumpy pavement. Usually at around 50-60mph. Had two episodes that were minor and then a week later on the same drive two more episodes with much more intense vibrations. Had to quickly reduce speed to stop the resonance and vibration in each case. Will be checking for loose parts below the vehicle, which has about 8500 miles on it.

The contact owns a 2022 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact started smelling an abnormal odor and became aware there was diesel fuel leaking from the engine. The vehicle started spraying diesel fuel. The vehicle was driven to a dealer where it was diagnosed the fuel line was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 36,000.

I purchased certified July of 2023 . My 2022 Sarah 4xe Jeep has been in the dealership 4 times for the so called death rattle on the freeway at highway speeds of 70-73 mph . When hitting bump it will wobble horribly to the point I have to slam the breaks on to get it to stop . The dealer the last time put on an aftermarket fox damper which helped quite a bit but it still will do it briefly . From what I’ve researched it is only a band aid to whatever the problem is . It’s to me,very dangerous especially when you’re next to a vehicle on the highway . I don’t feel the problem is completely fixed and the dealer said they have done all they can do. I cannot give specific days off hand but will look up moving forward because it’s been at the dealership now 4 times . Ive read that many customers are having this issue . If you need a video I can send one .

When a snow event happens, especially wet snow the factory LED headlights and fog lights get completely covered in snow and are useless. They produce no heat to melt the snow. This is dangerous at night.

My vehicle has a recall for the High pressure fuel pump. While driving the engine light and cruise control light will turn automatically and then go away consecutively. Yes, the issue has been confirmed and inspected by the manufacturer and the dealership in which I purchased my vehicle. The vehicle will stall when running or randomly turn off and smell like smoke. I have made 3 appointments in which the dealership will advise me to drop my vehicle off and once I arrive they tell me they do not have the parts. I called the manufacturer and they advised they receive the parts every 7 days. I have contacted the dealership and I will not get a response. I'm scared for my safety and others. The contact stated she would appreciate a response and assistance with a recall for the vehicle.

Rear defrost connector comes unsoldered. My car is a 2022 with less than 12,000 miles on it. I basically drive it during the summer months when going to the lake. I bought the car brand new as a special order and received it in march 2022. I went to use my rear defrost, for probably the first time since owning my car, and it wouldn’t work. I took it to the dealer to have the defrost fixed- but now I’m being told it’s not covered, as windows are only covered for 12 months or 12,000 miles. It’s not my window- it’s the defrost! From a simple online search I can see that MANY people are experiencing this SAME issue! A car that is less than 2 years old and has about 11,500 miles on it, should t have an issue with defrost working!

"Jeep Death Wobble" - Onset Dec 2022/Jan 2023 Dealership services: - Jan 13 2023 - July 7 2023 - October 26 2023 - December 6 2023 Presented to the dealership with the same wobble for all 4 of these visits to my recollection multiple times a stabilizer bar has been replaced, shocks been replaced, alignment fixed. Issue has again recurred starting January 2, 2024.

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, the vehicle started jerking and the Hybrid mode disengaged intermittently. There was no warning light illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the failure recurred mildly. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The dealer advised not to recharge the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 16,000. VIN tool confirms parts not available.

On 12/28/2023, my wife was traveling on the highway at normal operating speed when she encountered the front end of our 2022 Jeep Wrangler begin violently shaking. I looked over the jeep to inspecting for any visual cues, but could see none. I thought maybe it was something in the road, so I drove it on the highway, all seemed well until I began to travel over a bridge and I thought the front end of the jeep was going to come apart (literally). I limped the jeep back home and immediately contacted the jeep dealer I bought it from. The dealership said it's a known problem, I was so furious that a product could be sold with a known problem like that. I left it with the dealership to repair and was told there is no grantee this will fix the problem permanently. My wife said she won't drive it any longer for fear that it may happen again. What can I do as a consumer?

I was driving and at a red light the car just stopped working. It was stuck in park and did not want to shift gears. I kept getting a warning message to push the brake and push start but nothing happened. I was stuck in the middle of the road and was put in a dangerous situation. I kept turning the car on and off and eventually 30 minutes later it started.

The contact's daughter owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Water pump failure during cold weather event down to 20F, told by dealership that plastic hose adapter integral to the pump had cracked. Resulted in catastrophic loss of coolant while driving. Coolant reservoir is opaque and pressurized so level could not be verified while hot. Replaced under warranty.

With this recall and no repair, I no longer feel safe driving my Jeep and being that the recall notice states not to park near other vehicles or buildings/structures is another safety concern. It lunges upon first driving as well.

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle again experienced ‘high-speed’ stalling with rapid de-acceleration + additional loss of power steering + transmission lock. Due to lack of brake lights upon rapid de-acceleration, nearly caused trailing vehicle to rear-end the subject Jeep Wrangler and swerve into oncoming traffic. Vehicle had to be towed to dealership due to unable to start and transmission lock. Video provided of event. Dealership advised could not repeat failure, manufacturer refused to open case with engineering. Software update applied.

I am writing to express my serious concern regarding the safety recall initiated by FCA US for the Jeep Wrangler 4xe. This recall, which pertains to an internally failed HV battery, poses a significant safety risk to vehicle occupants, bystanders, and property. As stated in the summary provided by FCA US, an internally failed HV battery in the affected vehicles could lead to a vehicle fire, regardless of whether the ignition is on or off. This presents an alarming safety hazard, as a vehicle fire not only increases the risk of occupant injury but also poses a threat to individuals outside the vehicle and can result in substantial property damage. While it is commendable that FCA US has initiated a voluntary safety recall to address this issue, the proposed remedy raises several concerns. The instruction for customers to refrain from recharging these vehicles and to avoid parking them inside buildings or structures, or near other vehicles until the final repair is completed, is deeply troubling. This instruction places an undue burden on affected vehicle owners, as it significantly disrupts their daily routines and raises questions about the practicality and feasibility of implementing such precautions. Furthermore, it fails to provide a comprehensive solution to mitigate the risk of vehicle fires effectively. Moreover, the solution is completely ineffective as it puts the liability back on the customer since FCA will not deem the vehicle inoperable. This refusal to acknowledge the severity of the safety risk and to take appropriate measures to ensure the safety of vehicle occupants is unacceptable. I urge thorough investigation by NHTSA into the root cause, that they ensure transparent communication by FCA, and accountability for FCA's inadequate response. Failure to address this promptly endangers lives and property. Please prioritize this critical issue.

Over last 3 months have had 8 occurrences of “Death Wobble”. Front end shakes violently at high speed. During a recent road trip, event occurred 4 times, so violently that I had to pull over and stop vehicle.

Engine speed became limited while driving and abruptly slowed down to 10 MPH while driving on the streets almost causing an incident for myself and others. Once car was stopped loud noises would come from Hybrid cooling system as if it was overheating upon start up. Dealer confirmed inspection and fixed hybrid cooling system which was covered under warranty. 3 weeks later after fix, vehicle engine light came on again and car had to be in service for another warranty issue connected to the fuel line. No warning lights, messages or symptoms of problems before incident happened. My family and I are terrified from the first incident and the 2nd engine light coming on only a few weeks later has confirmed our concerns that jeep has made a faulty product and these vehicles should be recalled.

The contact owns a 2022 Jeep Wrangler. The contact stated while driving at 55 MPH, the clutch plate exploded and pierced the transmission. There were no warning lights illuminated. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The VIN was included in NHTSA Campaign Number: (Power Train). The manufacturer was not contacted. The failure mileage was approximately 33,000.

The dealership is telling me I need to take the vehicle even though they cannot fix the recall. This is a liability to society and myself. Peoples lives are at risk. There is a fire risk recall pn the HV battery

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

The contact leased a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

I was going approximately 60 mph on MN Highway 100 S in the far right lane, driving with a half full tank of gas and <1% battery in “hybrid” mode, when suddenly and error message saying “service charging system” error appeared in red on the driver console and all engine acceleration stopped working. The vehicle then displayed a message to shift to P to start the engine. But it wouldn’t let me shift to P while going 50+ mph. I managed to coast to a relatively safe area on the shoulder of the highway with minimal disruption of traffic, bring the car to a full stop, and restart the engine. However if I had been in the far left lane of the highway instead of the far right, or in a section without a safe shoulder, this event could have been the start of a major accident, endangering myself and many others. The spontaneous total loss of driving power in the 4xe is an inexcusable public safety risk. I know there has been a previous recall for a different issue that also produced this effect. This issue must also be fixed.

Burning clutch smell….recall is over a year old…dealer say parts not available how long can a recall go for…they should inform owners of the time frame…so should I continue too drive my $50,000 dollar jeep .. which may burst into flames or not

It’s a recall on 6 speed manual transmission.a few times I smell the burning clutch smell..the recall says the jeep can catch fire..it’s been almost a year since I got the notice and still no repair .. am I suppose to risk my jeep catching on fire?

Installed a factory Jeep Fox 2" lift kit after reaching 700 miles on new 2022 Sahara. Checked and rechecked all torque specifications and took to dealer the next day for an alignment. They straightened the steering wheel which is a normal requirement when installing a lift. After about one month, I had an occurrence of the "death wobble". This is my 5th Jeep Wrangler, some with lifts, some without, so I am aware of the wobble when hitting a bump around 50-55mph and how to handle it. I rechecked all the specs on each bolt touched during lift install. I don't drive it much and baby it so it took a while before it happened again. Last week, 3 time on same highway around 55mph ON A STRAIGHT highway I experienced the wobble. I found a great diagnosis blog which led to the discovery of both tie rod ends failing and making 'clunking' noise man manually twisted by hand. I took to the dealer who had to order parts. There was no mention of stock tire balancing or steering damper replacement like in other complaints, however I have not recieved my Jeep back yet to verify the problem is fixed. Everything on the vehicle is stock other than the Mopar/Fox lift kit from the dealer. I requested another alignment and I'm curious to see the numbers compared to 1 year ago. The camber and caster is not adjustable and the tires were rotated once already and only have about 8700 miles on them. The obvious culprit I found as a consumer was the tie rod ends which have been described in many Jeep forums as being sub-par and junk. If my wife would drive this Jeep with my two young children and experienced the wobble for the first time on her own, there is no doubt she could crash into a fellow motorist. I always have to slow down and pull to the shoulder....I'm not sure how she'd react. Dangerous and noted multiple times on this site and Jeep forums. Make JEEP fix this issue as it has been around for YEARS!

excessive front end shaking that is uncontrolable - dealer has not been able to fix or figure it out

While driving on the interstate the jeep begins shaking violently until I reduce the speed believe 40mph.

The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the clutch was squishy while depressed and the vehicle started to lose motive power while in second gear. The contact stated that there was an abnormal odor detected while driving. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

While driving at higher speeds, after slightest road imperfection, the steering wheels shakes uncontrollably until you slow down considerably. The dealership acknowledges the problem calling it "death wobble" and offered to install steering damper. Research has found that this problem has existed on Jeep Wranglers since approx. 2017. A class action suit resulted in Jeep being ordered to install steering dampers and extending warranty. The uncontrollable shaking steering wheel is a hazardous condition and deserves more attention. Presently, four weeks later, I am still waiting of dealership to receive the ordered part. If this is a persistent problem, and a hazard, why no recall?

The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 65 MPH, the vehicle began to shake violently. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering damper failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the failure was a known issue, and an appointment was scheduled with the dealer. The failure mileage was 10,980.

The clutch in my 2022 Jeep Wrangler has been under recall since March 5, 2023 due to risk of overheating and catching fire. Jeep has pushed back their solution to this recall for 2022 models until August 2024. I am worried about the safety of my passengers, particularly if I have passengers in the backseat that would need to evacuate through the front doors by moving the driver's seat forward. Jeep's unwillingness to find a timely remedy is unacceptable, as is their unwillingness to reimburse for aftermarket solutions.

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Jeep Wrangler. The contact received recall notification of the NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the vehicle decelerated while the accelerator pedal was depressed. No warning light illuminated. The dealer was contacted and confirmed that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

I have been leasing this vehicle for approximately 3 years and have experienced constant engine problems; knocking and jolting forward. There have been four safety recalls and I mentioned the engine issues at the dealership. I was told not use the electric engine and keep the car in gas mode. This has not fixed the problem; it jolts forward randomly which is very scary. I only have this one vehicle and a small child. I am not comfortable driving this car with my son in it. And now I received another recall notice for severe fire risk and no remedy available. I am making (expensive) lease payments for a car that is not safe to drive.

Spontaneous Engine Shutdown for the 3rd time: Steering wheel locked, Transmission locked, engine turns off....all while driving.

I have taken my 22 Wrangler in 3 times to the dealership to fix the engine overheating, each time it was a different component until they said we need an entire new engine. Safety of us was overheated engine without a warning on the highway going 70+ speeds. I have heard several other stories of 21 and 22 wranglers overheating, I am not sure why a recall hasn't been issued.

On the evening of August 19 I was returning to Katy Texas from a trip to Austin Texas. About half way home the Axle Locker Fault indicator light came on along with a blinking rear axle fault indicator. Just east of Sealy Texas on 1-10 I heard a clunk and saw smoke pour out from underneath the back of the jeep. I also lost forward momentum and had to make my way over from the far left lane 3 lanes to the emergency lane without power. I was fortunate to be near an exit and was able to roll off onto the feeder and into grassy area off the road. With a loss of power in heavy traffic this could have caused a fatal accident. The jeep, which is slightly over a year old was towed by AAA to my house. On Monday Jeep was called who towed it to autonation at 21777 katy freeway. They analyzed the problem and it was a broken pinion gear in the differential. The rear differential had been replaced by the dealer in March due to the same warning lights from the axel position sensor. As of the submittal of this report, the jeep is at the dealer waiting for an axle replacement.

The vehicle is a 2022 Jeep Wrangler Sahara Unlimited 4xe. On August 12, 2023, I was pulling into a parking space in a fairly small parking lot and the vehicle took off. The breaks were applied and the vehicle kept going. It actually hopped one of the vertical concrete barriers. After all said and done, the vehicle entered the building and destroyed this business. Thank God, no one was hurt. It could have been worse. After the vehicle crashed inside the building, it could not move anymore, and was turned off. Police report forthcoming.

No issues yet, but no dealerships have any information regarding the timing or availability of parts from FCA to replace faulty high pressure fuel pump (HPFP) for the diesel Wrangler JL 2022.

I was driving on the highway and my Jeep shook for a moment and then the D started blinking and there were 2 lights that came on. One was the battery light and the other one was the charging light. There was also an on screen message about a charging problem and to pull over safely. I was on the highway and this was very dangerous as the car was slowing down with cars behind me. I managed to pull over on the side of the highway and stopped my car safely . I turned off my car restarted it. I then got off the highway and made it home safely via the back roads. I made an appointment with the dealership but this was very unsafe and almost caused an accident. Please investigate as as I have seen many other reports of this online. Thanks.

My 2022 4xe Rubicon has been at the shop for 60 days now for slamming in to a dead stop while driving over 8 -18 mph. This happened 4 times early in the morning trying to drive to work. The dealership towed it in that morning, but failed to look at it for over 2 weeks. - they thought it was just in for regular maintenance. - during this time multiple warning lights were on (CEL and ETC, etc) . To date, they can not recreate this frightening situation or pull up any codes. I could have killed somebody, had I made it to a busy road. I had the 22V-865 recall done in Feb 2023, which CLEARLY did NOT work. Chrysler's involvement has been useless, The latest safety recall report I read (dated 7/13/23) indicates they cannot find the "root cause', they are attempting update software that will change "fail safe from shut off to limp home" but state in this report that there is still NO RESOLUTION, and is still under investigation. I purchased my 4xe August 27, 2022, FCA KNOWING they manufactured the 2.0L PHEV engine, issued a STOP -SALE NOTICE in December 2022 "in order to control and avoid the damage and emergency situations on the US roads.'" NOT A STOP DRIVE NOTICE. -Other then this Scary problem, I have FORM problems, and it throwing itself into AUTOPARK while in reverse. (going less then 3 mph) - How is this not being investigated, ... How is it that there are NO codes or replicate the problems.

My 2022 4xe has been in the shop a total of 10 months due to engine shut down, (slamming to a stop while driving along w/ auto park engaging). All of this started after having the 22V865 recall preformed in 2023. The dealership has yet to figure out the remedy, despite popping multiple codes. This is a SERIOUS SAFETY issue that could ultimate kill someone, if Stellantis continues to turn a blind eye. The dealership released my Jeep unfixed, I am now looking for another dealership who may have an idea how to correct the problems.

While driving me 2022 4xe with the doors off My Jeep remained in drive but abruptly stopped it remained in drive but the D on the gear shifter started blinking. This happened multiple times and could have caused a serious accident. My Jeep was flatbed to the dealership and is still being diagnosed My Jeep is less Then a year old and already had one recall completed.

My vehicle is year old and I began receiving a warning light regarding the electric throttle control system. The throttle has begun periodically not responding while at highway speeds. I am forced to continue driving the vehicle because dealership service departments do not have loaner vehicles available for me to leave my vehicle to be serviced.

This is a RHD right hand drive Jeep . the seat belt for the driver (right side) has an "energy management loop ("rip stitching")" When the drivers seatbelt should have a "button"