2022 Kia EV6 Complaint Log

I was leaving a parking space when I heard a pop in the right rear of the vehicle. I merged in to traffic and drove stop and go for about three blocks when a warnning message appeared on the dash saying that there was an electrical issue. I've been following this issue on various model specific forums so I was sure what had happened and knew that I had to get off the road quickly. I was able to find an open parking lot and immediately called for KIA roadside assistance. By the time the tow truck arrived all electrical systems were dead. It was towed to the dealer and the next day I was informed that diagnostics determined that the vehicle had a failed ICCU (Integrated Charge Control Unit). This vehicle has had the recalls that addressed this issue with software updates.

ICCU failure, no time line for replacement Car at dealer for over a month

On [XXX], I pulled into a parking space, and the car suddenly accelerated, jumped the curb, and hit the building. This is the second time this happened. It happened when I was parking in May 2022; the car suddenly accelerated and struck a fence. In all my time driving this car, I have never had an issue breaking or parking. There was an immediate surge in both cases, and I am confident that my foot was on the break. In both cases, I did not get any collision warning from the car or emergency braking. I know from experience driving this car that when the vehicle /system determined I was too close to something of danger, I would get a collision warning and an immediate breaking by the vehicle. I reported the issue to the KIA dealership for the first time and wrote a report; they said they had not heard of the problem but would note it. If there had been a person walking when this happened, I am sure serious, if not fatal injuries would be occur. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My wife was driving my vehicle and it alerted her that she needed to pull over while driving. She managed to get out of traffic but was stranded on the side of the road while waiting for a tow truck. I completed the recall SC327 and it was performed but still had an ICCU failure. Dealer has not repaired it and is waiting on a part but they say it is on back order and has not given me a timeline for repair.

I was driving to work less than a mile away from my home, when coming up to a red light my car told me to find a safe place to stop. No previously warnings or other symptoms. Car just went from fine to nonfunctional in a matter of seconds. Once stopped, I had no power or any electronics. Not even hazzard lights. I was stuck at the intersection while I awaited a tow truck which had difficulty getting the car on the truck due to the complete electrical failure. Car was towed to a local Kia dealer who inspected it the next day and confirmed the ICCU was at fault. It was replaced in a couple of days and convered under warranty. 12v battery also dead but not covered by the warranty even though the faulty ICCU could have caused it to die early.

My EV6 lost power while driving on a busy street. It went into 'Turtle Mode' which allowed me to pull off onto a side road and then all power to the car went out and the car stopped on the side road. I was honked at a couple of times while trying to get off the busy street. The tow truck driver put a power pack on the car and shifted it into neutral and was able to move the car. The dealer diagnosed this as an ICCU failure. The part required is on national backorder with no delivery specified.

I took my 2022 Wind AWD EV6 into Bob Johnson Kia for the required SC327 recall service on Feb 17. I was informed that the service would not be performed because they were having too many problems with critical failures after performing the service on other cars. Specifically, they said they had 7 EV6s that died within weeks of performing the SC327 update, 4 of which were still in their back lot waiting for new ICCU assemblies. They recommended to wait until Kia sorted out the quality issues surrounding the SC327 update. This seems highly suspicious since it's a required recall service. I'm aware that Kia has a design problem with the ICCU and has mishandled service support from the beginning, but I need to understand my course of action and how you recommend I handle this situation.

Once the car was turned on, multiple electrical system warnings appeared. My battery was charged to 82%. Once brought to the Kia dealership, I was told that my ICCU needed to be replaced. My ICCU was already replaced once in 2023, so this is the second replacement. I had brought this car into the dealership on Oct. 11, 2024, for a maintenance check up, and this included software updates.

Vehicle went into limp mode and was unable to exceed 20 mph on a 45 mph street. Was told by the dealership the the ICCU unit, which was under recall, would need to be replaced. The dealership has had my vehicle for over a month and is becoming increasingly unresponsive.

The ICCU failed, causing the battery to die which left me unable to drive the car further. The car needed to be towed to the Kia dealership, who confirmed that the ICCU had failed. A warning saying check electrical system showed on the dash when the part failed

ICCU failed needed replacement, 2 weeks after 12v battery died.

ICCU failed for a second time in 18 months, and the car has been waiting at the dealership for the replacement ICCU to arrive for 4 weeks - as Kia says the part is backordered. The recalls (of which they are now on their third, I believe) were supposed to have addressed this issue and prevented ICCU failure. Car was backing out of the garage on the morning of January 30th when the dashboard began showing alerts - "Stop vehicle and check power supply". Had the vehicle towed to the dealership where ICCU failure was confirmed. As mentioned, this is the SECOND time the ICCU has failed in our Kia EV6 - it was replaced once before already in July of 2023. This tells me that the issue is either far more common than the reported 1% failure rate or that there's some connection between how one uses or charges the car and the likelihood of failure. Either way, Kia doesn't seem to have any idea how to solve for it. First time our ICCU failed, the part was also backordered then and it took six weeks. How they can not have these parts readily available in the midst of an ongoing recall related to said part is truly frustrating.

Brought in vehicle to complete safety recall SC327 per letter that was received. When I got to the dealership, they advised me that it was completed on 1/9/2025 at the dealer that I purchased the vehicle from. This is not the case as I purchased the vehicle in Indiana but I live in Michigan, this was my first dealership visit since purchasing the car. When the technician checked the car, they found that it was not updated for SC327.

On 01/19/2025, after charging my vehicle to 100% using a Level 2 Charger, while driving, my vehicle displayed several warning notifications on the driver display, including "12 Volt Battery Low. Stop safely", "Stop vehicle and check power supply" and "Check electric vehicle system", shortly after I heard and felt a loud thump/pop. I returned home and powered the vehicle off. I and was able to drive the vehicle to the local Kia dealer the next day, less than 1 mile away. The vehicle had reduced power and multiple warnings advising to slow or stop the vehicle. On 01/20/2025, Geweke Kia advised the ICCU had failed and thet it was placed on order, with no ETA for the part.

I was about to drive to work and was still in the local area when suddenly a message popped up saying: "check electrical system" and "drive speed reduction", not allowing me to drive more than 10 mi/hr, but only about 30 seconds later a warning sound popped up and kept making noise. It was very dangerous for me. I had to pull over and call a tow truck via the Kia app (luckily the Kia app was still valid until 1/15/2025). At the time I reported, the car was at the dealer and there was no response from the dealer.

This is related to the NHTSA Recall Number24V867. We recently received this notice (a few weeks ago) and were planning to get it taken in. However, before we were able to do so it died with ZERO warning and simply wouldn't start. Had it towed to a dealer, who ignored that there is a recall, said the problem was the 12V battery being dead, and asked for $500 to replace the 12V battery... which was clearly damaged by the defective Kia charging system. So our complaint is two parts: i) allegedly the system would at least warn before dying (it didn't). and ii) in the process of being defective, it damaged other components and Kia is trying to not repair those claiming they're not under warranty. That is, frankly, crap.

Iccu failure and defective drivers seat. Was covered under warranty but took over a year to finish all defective parts. Still not 100%

12 Battery discharging And not recharging while off Charges only when turned on But all other functions as with air conditioning/ heater and alarms workwhile turned off the main battery But battery which runs all functions k n dose not charge it's self and degrades over time. 24v200 recall Ref #sc302 This recall supersedes 24v200. Battery died again after 30 days.voltage went down to 12 volts as normal would be ed 12.8 if working properly This is the 4 th time battery has demishied. Battery was replaced. 1 ,but still dose no g work properly. Have had two recalls that are not on your list. Of problems but I have received from Kia. Check added info. Also if power goes off on the 12 volt car will stop working It's happened twice with this vehicle. Was buy Kia access tow service. I added a cord so I could monitor the off voltage which was isolated to monitor the voltage as there is no way else to do it. When needed to check 12 volt system . I have 9860 mile a on this vehicle. Owned since 2022 march.

The contact owns a 2019 Kia EV6. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was not able to restart. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V867000 (Electrical System). The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V867000 (Electrical System). The approximate failure mileage was 20,000.

This electric vehicle would not charge from a 120VAC or 240VAC source. It would charge using HVDC. It has been repaired by a KIA dealership and therefore the part is not available for inspection. I don't know that anyone's highway safety was at risk because the vehicle continued to operate normally and could be recharged, although not at home. That said, the failure presented as a dead-short to the EVSE, causing the circuit breaker to activate. If the home were improperly wired, I suppose an electrical fire could have occurred. The component that failed and was replaced is the "ICCU," the same component which was subject to a NHTSA recall for failing to maintain 12V power for charging the auxiliary battery and powering the 12V auxiliary equipment. The vehicle was inspected by a KIA dealer and the defective part was replaced. There was no advance warning. One day the vehicle charged normally. The next day, it did not. I am providing this information because NHTSA should have a complete a record of the KIA ICCU failure history as possible.

I was involved in a fatal head-on collision with a pedestrian while driving my Kia EV6. What component or system failed or malfunctioned, and is it available for inspection upon request? Forward Collision-Avoidance Assist : The FCA system appears to have completely failed. It did not detect the pedestrian, did not provide any audible or visual warnings, and did not initiate automatic emergency braking prior to the collision. Airbag System: The system failed to deploy despite a severe head-on collision. Regarding availability for inspection: The car was impounded by the SDPD and was inspected by both the police and State Farm before being sold to SF after being rendered a total loss. How was your safety or the safety of others put at risk? My Safety: The failure of the airbags to deploy put me at significant risk of serious injury or death in the severe head-on collision. The Safety of Others: While the primary consequence of the FCA failure was the tragic impact with the pedestrian, the malfunction of a safety system designed to prevent or mitigate collisions inherently puts all potential road users at risk. Had the FCA functioned correctly, the collision might have been avoided entirely or the impact speed significantly reduced, potentially altering the outcome for the pedestrian. Has the problem been reproduced or confirmed by a dealer or independent service center? No not to my knowledge. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? As mentioned above, the car was impounded by the SDPD and was fully inspected by both the police and State Farm. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None.

I purchased my car 08/08/2022, my car stopped charging by June 2023. I took it to the shop and was told, it was my charger. In August of 2023, I was told it was the ICCU. From 06/2023-12/07/2024, I had a total of 9 recalls on this car. Kia did not notify me at all for any recall with the exception of the second one that occurred in December of 2024 (the 9th recall). Some of the recalls I found online when my car failed to charge, one my insurance company notified me of and others I found out when I had other issues with my car.

Liftgate/Back Hatch consistently immediately automatically closes after opening, and has hit both drivers on the head before able to move out of the way. More detail: to open the back, one pushes a button, the rear hatch beeps, and then it automatically opens. During this, the user often leans inside once the opening is open enough. HOWEVER, recently when the door reaches its apex, it beeps again and immediately automatically starts closing, oftentimes hitting people on the head (thus, a safety issue, and it HURTS). Sometimes one has to re-open the door 3 or more times before it will stay open. Have contacted dealer, and the dealer literally said "the manual says sometimes it won't work when it's cold out." So it's a safety issue (since it has hurt two drivers) but Kia refuses to do anything about it.

The driver cluster in front of steering wheel constantly goes from blank to partial screen to proper driver display. I have video of this happening. The speed, turns signals, odometer and blind spot information cannot be seen during the blank and partial screen. The dealer has replicated the problem. I’m out of warranty so replacement will cost $8500. There were no issues up to the point where it failed.

The defogger system. The car window’s suddenly fog up while driving and not adjusting the system. Theres no warning the windows start fogging up. I adjust to just front defrost on high and it takes 10 to 15 seconds to clear the windows good enough to see clearly . I took it to the dealership and was told nothing was detected. Mechanic told me he turned it up to 85, my cars high setting is 82, and tested the air temperature stating it was up to 105°. This just started after the latest recall was completed by the dealership. I’ve attached pictures of the windows fogged up while the system was on auto. This had happened 3 times since the first incident with the system off auto as well.

24V200 KIA recall is not being upheld by the manufacturer. they are only performing recall in a small subset of customers - hundreds if not thousands are being fobbed off (by JUST doing software updates) even when having to be towed in 4 or 5 times. In my case i have been towed 4 times. one of the times by power failed with little warning - the other 3 times it would not start in the morning - the car does not give many minutes/miles of wanring as recommended by NHTSA to allow driver to pull over safely. THIS WILL CAUSE AN ACCIDENT CRASH - it is just a matter of time. in my case kia is refusing to replace ICCU even though my vehicel is covered by the recall and has lost power 4 times - this is a scandal.

While braking in parking lot with low speed and turning the steering wheel, all of sudden the vehicle reving up by itself and then accelerate forward uncontrollably.

My ICCU failed while I was driving and I lost power while in a light controlled intersection in Chicago. The screen turned off and I could not see my speedometer or any driving information. I luckily was able to roll to the side of the road and park the car. My car could not change gears, doors would not work, trying to jumpstart the 12V did not work.

On [XXX] I was driving in the City of Tampa. Stopped the vehicle to make a left turn, waiting for oncoming traffic to clear. Without any warning the vehicle sped off at a high speed at crashed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident occured october 17, 2024. Was driving approximately 30mph on a local road when lights flashed to "check electric vehicle system". Was speed restricted to 25mph (on 45mph road) and was able to make it back home approximately 1 mile away. Car completely shut down in my street prior to making it to my driveway. It needed to be towed to the nearest dealership. No lights in dash working and flickering. Prior to this failure over the preceding several months there were errors where I would plug the car into Level 2 charging at home (9.6kWh) and the car would stop charging with a hot charging port approximately every 1 hour. I would unplug and replug in again. Charging would work. Level 3 was working just fine without problem. After going to the dealership it was deemed that the ICCU component needed to be replaced. After replacing car worked well and no charging issues occured.

EV6 12v Battery isn't being maintained by the system and has failed and needed replacement. ICCU has been inspected under the recall but not replaced. The 12v battery is out of 36k mile warranty and has to be replaced out of pocket, when early failure is likely due to keeping the battery in an undercharged state.

The contact owns a 2022 Kia EV6. The contact stated while driving approximately 55 MPH, the vehicle suddenly lost motive power. The vehicle was coasted to the side of the road, the contact waited for a while, and then restarted the vehicle. The contact stated that several unknown service vehicle warning lights were illuminated. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle was returned to the owner and returned to the dealer approximately 12 times. The vehicle had been taken to another dealer, Executive Kia (1164 N Colony Rd, Wallingford, CT 06492) who diagnosed the vehicle and determined that the battery had failed and there was battery acid accumulated on and around the battery. The battery acid was cleaned but the vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The ev6 12 volt battery is not being charged by the main battery. It was recalled for overheating and not charging. I took it in and it was supposedly fixed. Took about three weeks. It happened again and I didn’t have my car for three weeks. I am now on my third time where the small battery is not charging and we were almost stranded.

On multiple occasions, while driving on the freeway, the vehicle experienced a clunking noise and complete loss of propulsion. Safety was put at risk as the vehicle had to navigate off to the shoulder of the freeway at a speed significantly slower (due to no acceleration available) than traffic with reduced braking capability. Once on the shoulder the vehicle needs to be turned off then on again then it functions as normal. Due to the intermittency of the issue, the dealer was not able to reproduce the problem, therefore they will not fix it. When the issue occurs, there are no warning messages on the display. The dealer has stated there are no error codes stored in the computer. This issue seemed to go away after an ICCU fix was applied, but came back after the ICCU recall was recently applied. This incident has occurred on the following dates: On freewayFeb 2023 On FreewayJune 2023 On FreewayJuly 7 2023 On FreewayJuly 20 2023 On FreewayJune 26,2024 On FreewayAugust 20,2024 3:13 PM On FreewayAugust 24, 2024

I recently experienced a serious safety issue with my less than 3-year-old Kia EV6. The 12-volt battery unexpectedly failed, rendering the vehicle inoperable, including the doors. This occurred twice: once while the battery was still under warranty, and again after the warranty expired. The second failure left my wife and daughter stranded in a dark parking lot at night. Despite numerous online reports of similar incidents, Kia refused to replace the battery under warranty, citing the mileage. This is a significant safety concern, as a failed battery can leave drivers stranded in dangerous situations. I contacted Kia corporate to request compensation for the replacement battery, but they declined. I believe Kia should take responsibility for this widespread issue and replace these defective batteries at no cost to consumers.

The contact owns a 2022 Kia EV6. The contact stated while driving at an undisclosed speed, a message was displayed "Stop the car, check electrical system" and the vehicle experienced a loss in motive power. The contact stated that the vehicle was serviced at a local dealer under NHTSA Campaign Number: 24V200000 (Electrical System); however, after one day, a message was displayed "Stop the car, check the electric system". The vehicle was towed back to the same local dealer for repair; however, the contact was advised that the recall repair might have damaged the vehicle and the contact would have to seek further repairs at another local dealer. The vehicle was not repaired due to the costs of the repairs and towing. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

July 2023: Vehicle brought in for first ICCU recall/ICCU SW Upgrade May 2024: Vehicla brought in for second ICCU recall June 2024: repeated 12 volt battery failure, 12 volt battery replaced, Car was stuck in a parking lot and needed to be jumped. July 2024: ICCU Failure, resulting in ICCU replacement. This took place after 2 recalls. ICCU failure luckily happened in a safe location. December 2024: Receive Recall Notice for a continued ICCU defect February 2025: Vehicle brought in for third ICCU recal - this time after ICCU replacement. The Recall notice described the possibility that the ICCU could fail while driving, even at high speeds. Leaving the vehicle stuck with no power or even hazard lights.

The sunroof glass exploded on a hot day while my wife and I were in the car traveling 55 mph with the air-conditioning on. The remaining glass edges were flared up and outward. The sunroof glass was fully closed and the cloth sun shade covered the glass. It was either improperly installed or the materials could not withstand the heat. Nothing impacted the glass. The glass could have cut & injured us badly or blinded us, causing an accident with another vehicle or property. I felt this was a manufacturer's defect, but Kia denied us a warranty repair. I have pictures of the large hole in the middle of the glass. The vehicle was driven to the dealer where it was available for inspection. My insurance was notified. There was no warning or symptoms of this problem.

Closest Kia dealership Jim Marah Kia refuses to do recall on my vehicles. KIA corp refuses to tow vehicle to next nearest KIA dealership which is Findlay KIA. Claims warranty says “ nearest “, which is Jim Marsh who refuses to do maintenance .

My car was / is one of thousands of Kia cars based on the eGMP platform to experience an ICCU failure. This is believed to be a design issue. While the repair was covered, reports indicate that the problem is not solved and will re-occur in time.

The 12v battery in my vehicle failed due to the known ICCU issue. The dealership has the battery and has since replaced it. I do not know if they keep it for their records or not. My family's safety was put at risk due to the unpredictable timing of the failure, we were parked (thankfully) but there was a massive thunderstorm headed our way and we had to hunker down while waiting for a tow truck and a ride. This issue has been reproduced & confirmed by dealerships and other EV6 users (check [XXX]). The vehicle has been inspected by the dealership but no others at this time. There was no warning that the battery was about to fail, we were out at a park for the day and got in at the end when we tried to turn on the vehicle - it gave us an error "12v battery critically low" and then turned off. Kia has issued a recall for the ICCU, but not covered under this recall is the 12v battery which the ICCU causes to fail early. A bad ICCU (Integrated Current Control Unit) can decrease the lifespan of a 12V battery in several ways: Improper Charging Voltage, Inconsistent Current Flow, Battery Drain, Heat Generation, & Inaccurate State of Charge Monitoring. Kia is fixing the cause of a battery failure but not the battery itself. Thankfully we were parked when the battery failed (no longer will hold a charge) but this is a huge risk and should also be covered in this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Kia EV6. The contact stated while driving 40 MPH, the vehicle decelerated unintendedly to 25 MPH. The message " Stop Vehicle and Check Power Supply" was displayed. The contact attempted to drive to the residence; however, the vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 24V200000 (Electrical System) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

I have had multiple issues with the electrical system in this car. Even after recall and software update the iccu failed. Module 6 fuse consistently blows and I replace myself to keep my car working as close to the way it’s meant to as possible. The 12v battery has failed twice. The last time after a replacement. The system fails to maintain it. When the iccu electrical issue happens the car stops working completely. It is hobbled speeds as low as 15 and cuts off within minutes if you are dealing with this issue. The hatch will not open the car will not go into neutral to be towed so then has to be DRAGGED onto a flatbed to go to the dealership for repair. The repair often takes significant time.

Originally this 2022 Kia EV6 on the dashboard was showing 225-230 miles at 100% charge. Then the dashboard charge at 100% showed only 180 miles. I got the Recall Notice about this matter, took it in to the Kia dealer. They did a software download and then the dashboard charge at 100% showed 195 miles. I took it back and Kia did another software download, then the dashboard charge at 100% showed 205 miles. Kia declared my EV6 was fixed. I have driven it only 10,000 miles !!!! The software download did NOT fix the problem because it is still not showing the pre-software problem charge at 225 miles. This is a 10% loss of range

The contact owns a 2022 Kia EV6. The contact stated that the vehicle was not charging properly, and the battery was draining very quickly. The vehicle was taken to a dealer but was not diagnosed; however, a software update was completed. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

The vehicle underwent replacement of its ICCU in July-August 2023. I was without the vehicle for 4+ weeks. last week the car flashed a warning to immediately stop and check the power supply (with no instructions on how to do that. ). Was advised both by dealer and Kia not to drive, but to get it to the dealer for service. The following day the vehicle was completely dead. The vehicle (my only transportation) was towed as advised and is once again at Kia service while I’m currently without a vehicle. Was told the ICCU is the likely problem.

The 12v battery indicates low voltages and car shuts down and cannot start. Even after replacing the battery at the dealer, the battery failed after 4 days.

On April 13, 2024, when I started my vehicle, the instrument cluster immediately flashed the following warning msg surrounded by a flashing red circle: 12V Battery Very Low Stop Safely I turned the vehicle off, waited a few seconds and when I started it again the message did not appear. I contacted KIA USA and received a Recall Inquiry Case #. On April 18th, when I started my vehicle the same 12V Battery Very Low, Stop Safely msg displayed. It did not disappear upon restarting. Within 5 mts ALL the electrics were dead, including the instrument cluster AND the parking/emergency brake control AND the Vehicle Start On/Off button. I am very fortunate I was not driving on the highway when this occurred. Ditto for other drivers. My vehicle had to be towed to my dealer/service center. The tow service jumped the 12V battery and was able to drive it up on the flatbed. Today (April 23rd), my dealer/service center representive informed by the 12V battery tested okay, and the vehicle diagnostics they ran have not revealed any issues with the vehicle electrical system. They have been unable to reproduce or confirm the problem so far. My vehicle is still at my dealer/service center. What occurred is identical to the issues identified in the NHTSA Recall No: 24V-200 & KIA Recall No: SC302.

In April 2024 my Kia EV6 unexpectedly didn’t start. I jump-started the car and I brought the car to the Kia dealership where I bought the car, Arapahoe Kia, at 9701 E Arapahoe Rd, Centennial, CO 80112. I brought my car in on [XXX], and explained that my car didn’t start, seemingly for no reason. They inspected the car and later that day the dealership gave the car back to me and told me they couldn’t find any problems. I argued with them, I tried to explain that there was obviously something wrong for the car to just not start for no reason. They again told me there wasn’t a problem with the car. On [XXX], the car failed to start again. I jump started it again. The Kia app on my phone then informed me that my car might be subject to a recall, and that’s when I learned about recall SC302. This recall is due to a problem involving the 12 volt battery. I feel my car obviously experienced the same problem that the recall was meant to address, I brought my car to the dealership AFTER the recall was issued, and the dealership didn’t fix the problem, and the dealership apparently didn’t know about the recall. I feel like the dealership’s complete failure to address this recall problem put my life in danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After starting the vehicle and beginning to back out of a parking space, a loud pop was heard from the rear of the vehicle. Immediately, a "Check vehicle electrical system warning" appeared on the dashboard, followed by "Stop vehicle and check power supply". While attempting to drive to a safe location, a continuous warning began to sound along with a dashboard warning to stop immediately. The speed of the vehicle was limited which could have caused an accident when driving on public roads. The vehicle was towed to the dealership where it is waiting for diagnosis. During the tow, the vehicle was unable to move under its own power. The symptoms appear to represent a failure of Integrated Charging Control Unit (ICCU) (NHTSA Campaign Number: 24V200000). There were no warning lamps, messages or other symptoms of the problem prior to the failure.