2012 Kia Sorento Complaint Log

As I was driving on the freeway, the vehicle started decelerating on its own. At that time All warning lights on the dashboard flashed including the engine light. As the vehicle decelerated, I put my foot on the brakes to slow down but the clutch jammed up as well as the steering wheel. At that point, I placed my foot on the emergency brake and maneuvered the wheel as best as I could to get into the emergency lane. There was absolutely no warning of the vehicle stalling or any known issues before this happened. Fortunately I avoided an accident that could have been fatal or injuries that could have occurred. The suv had no warning of any sort before this happened. The vehicle was towed to a Kia dealership. I spoke with a service rep there who previously worked on my recall and he stated it could have possibly been a rod-bearing failure. I feel that Kia should provide a loaner so that I could get to and from work.

For a year now the Air Bag Warning light has been on in my dashboard. I have taken it to two service centers and they both said I had to take it to a dealer for repair. It is a safety issue because it WILL NOT PASS inspection. The first available appointment was 2 weeks after my last inspection. The dealer had to order the part and will not be able to install and inspect until Feb 2022. I have had to pay for 3 diagnostic tests. And I do not know if the airbags will even deploy. This should be recalled.

The contact owns a 2012 Kia Sorento. The contact stated while driving 10 MPH in a traffic circle the engine seized with several unknown warning lights illuminated. The vehicle was turned off and restarted however, the vehicle was shaking while driving back to the residence. The contact stated that the failure persisted. The contact stated that the RPM’s would rev without the accelerator pedal being depressed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 97,000.

The passenger low beam head light keeps burning out. I have had the wiring replaced twice because it keeps melting. The brake light blow at least every 2 months

Was driving down the highway and went accelerate and seem my RPMS reach the top, then noticed vehicle was ‘off’ . Seemed to have no brakes or steering. It was dark and wintertime and my car died in the middle of the highway. Feel lucky to be alive with all the vehicles that nearly missed me.

Passenger side low beam headlight keeps burning out. Had bulb replaced one month ago, burnt out again. Had it replaced several times. One time recently the mechanic had to also replace the wiring connections because it melted.

Airbag light is on, indicating a malfunction with the SRS. This is a common issue with this make and model from this year, with several thousand complaints online. Repairs are often over $3,000. Since this is such a common issue and complaint, I believe a recall should be issued due to faulty equipment, and the financial burden should not fall on the consumer. The issue began a few months ago, and has been checked by a mechanic. The mechanic has confirmed that there is an issue with the SRS, and the airbag could potentially not deploy when expected, or could deploy without cause, which could cause an accident resulting in injury or death.

The car randomly started to burst j to flames. Our car is now totaled because of an engine compartment fire.

Both of my headlights went out as I was driving down the road. I did not have any type of warning light on my dash come on.

Low beam headlights on passenger side burn out at a rate of 1 to 2 per year. I am the original owner and the vehicle has never been in an accident. Dealer replaced headlight wiring and high beam switch on steering column under warranty because plug at headlamp melted and switch seemed faulty. This repair was approximately 4 years ago. Headlights burning out has been a problem since new. Seems to happen most often when High beams are used and going back to low beams. Inspect at any time. Living in rural Texas with little to no street lights it can be unnerving to have the low beam on one side unexpectant burn out. I write all of this because it burned out again last night and it's getting frustrating.

SRS light is on.

The contact owns a 2012 Kia Sorento. The contact stated while driving 40 mph and passing another vehicle and abnormal noise. The contact stated no warning light was illuminated. The contact was able to side of the road. The vehicle was not drivable. The contact towed the vehicle to independent mechanic and was informed the piston was needing to be replaced. The vehicle was not repaired. The contact towed the vehicle to another independent and was also informed the piston was needing to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING) , however the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 165,000.

The contact owns a 2012 Kia Sorento. The contact stated while driving approximately 50 MPH, the vehicle stalled. The contact stated that there was no warning light illuminated. The vehicle was towed to a local mechanic where it was diagnosed with needing the engine replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.

While driving the vehicle it felt smooth and after a while a clicking sound started very faintly. I stopped at a red light and when I tried to accelerate at the green light the engine stalled and wouldn't power the vehicle. Everything worked well except the engine, it was locked. My safety and my passengers safety were put at risk because I was driving the vehicle on the street and it could've gave out while driving causing a major accident by an intersection. The issue has been address by an independent mechanic who stated a full engine is needed. The vehicle is currently on its way to a Kia dealership. There were no other lights or signed of engine failure.

We bought this 2012 Kia Sorento on November 2018, never miss a oil change. But The engine light was flashing and lost power immediately when I was driving on 09/10/21, my husband and me bought it to auto shop they told us the oil was leaking caused the engine problem, and we’ve to replace the engine. They also mentioned kia is recalling 2012 Kia Sorento because engine problem. We called Kia customer service but they said we haven’t upgraded a software which we just received a software update notification on 09/06/21, so they couldn’t fix this problem for free. Shall NHTSA help me figure out is it my problem or their? Thank you very much!

I doing oil change every 3 month. The engine light was on and lost power immediately when I was driving on the road. Brought to auto shop, they told me the engine oil was leaking pretty bad , and it will cost me $7k to put a new engine in. I’m at a tough situation.

The engine blew a piston or maybe a rod out of the bottom of the motor causing two big hole above oil pan bottom of motor will get pictures later

Passenger side headlight went out while driving. Went to replace bulb and found connector melted. Quick internet search shows this is not uncommon and even a YouTube tutorial on how to replace the pigtail. Question remains what caused the overheating in the first place? While it's a major inconvenience at this point as we can't drive the vehicle without fear of getting a ticket or repair order until fixed, worst case scenario this happens to both at night?

The air bag light on the driver side dashboard will not turn off and the concern is that the airbags will not deploy if in an accident, or may randomly deploy. The vehicle has been in no type of collision affecting the front of the vehicle. At this time, the vehicle has not been taken to the dealership or a mechanic, but it seems that the dealer should repair at no cost given the issue is related to a safety concern.

The contact owns a 2012 Kia Sorento. The contact stated while driving at an unknown speed, there was an abnormal knocking noise detected. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic and the contact was informed that there was plenty of fluids in the vehicle however, the rod bearings needed to be replaced. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 81,000.

The contact owns a 2012 Kia Sorento. The contact stated that on the startup of the vehicle, the engine would begin to knock and blue smoke would emit from the muffler. The contact stated no warning lights were illuminated. The vehicle was diagnosed by the dealer with needing gaskets replaced but the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.

The vehicle has been diagnosed with oil leaking out through the exhaust. On July 31st, 2021 I was on the highway and my car started making a loud clicking sound. It lost power and the engine light came on blinking. The safety of others and myself/passenger was in danger as it lost power on the highway and the speed limit was 75.

The contact owns a 2012 Kia Sorento. The contact noticed that the driver’s side headlamp failed to operate as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the wiring had melted, and the headlamp socket needed to be replaced. The vehicle was repaired however, a couple of months later the failure recurred on the passenger’s side. The vehicle was taken back to the mechanic where it was diagnosed the wiring melted and the passenger’s side headlamp socket needed to be replaced. The dealer was contacted twice. The manufacturer was notified of the failure twice. The approximate failure mileage was 147,000. Headlight has replaced once 02/22/2022.

The airbag light came on for no reason. It will not go off. The concern is the airbags won’t deploy if there is a collision.

The contact owns a 2012 Kia Sorento. The contact stated that while driving 70 MPH, there was a knocking sound coming from the vehicle when the brake pedal was depressed. The vehicle was towed to the dealer and diagnosed with complete engine failure from the engine block. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 170,000.

Pearl white paint pealing on front, back, top of car

The contact owns a 2012 Kia Sorento. The contact stated while stationary, the vehicle stalled inadvertently and was unable to be restarted. The contact stated that the check engine and oil warning lights were illuminated. The vehicle was towed to a local mechanic where it was not diagnosed. The vehicle was next towed to a local dealer and was diagnosed with needing the engine replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 79,000.

Hello,My engine began to make a knocking noise and high rev when started approx. 2 weeks from today. I took it to a local mechanic, Archers automotive, Whittier, Ca., and he advised that I needed a new engine. The mechanic advised me of numerous recalls on the 2012 Kia Sorento engine and recommended I take it to the dealer. I made an appointment with Kia Cerritos and about a week later I took it to Kia in Cerritos, Ca. on 06/02/21. On 6/4/21 I was advised by Service advisor "Ryan" i needed a new engine, I advised Ryan that I am the original owner who purchased this vehicle new and I advised him there are numerous recalls and safety issues with the 2012 Sorento but I was advised my engine for some reason is not recalled. I advised him It is obvious Kia has an engine issue with their 2012 Sorento based on the recalls and the numerous complaints on the web.There were no warning lights of an engine issue. The moment I noticed an issue with how the engine was sounding I took it to a mechanic and then to Kia Cerritos. It had been inspected by Kia Cerritos by a mechanic and on a diagnostic machine. When I initially asked for the reason why the engine needed replacing, On 6/4/21, I was advised the mechanic did not list any reasons. When I asked for the service codes I was advised the mechanic misplaced the diagnostic print out and he had to put it on the machine again, which leads me to believe they initially did not test it on the machine. I was told by Ryan at 10am I would get a call back that day, no call. On 6/5/21 Ryan at Kia Cerritos advised me the engine needs replacing and the cost would be $10,000, but they could not say why because the bearing test used on 4cyl recall engines would not work for 6cyl engines but he advised the "sound" it makes is similiar to the recall engines. My vehicle is available, anytime, within a reasonable distance from zip code 90604,  for inspection from NHTSA and anyone from Kia.I look forward to hearing from you. I have included all ppw

Car will shut off randomly while driving. Usually slowing down or speeding up in the 0 to 30 mph zone. Does not show any codes for KIA or my mechanic to read. Car will not restart for about 20 seconds. Car will slow down and loose all RPM's of it doesn't shut all the way off and will only run 20mph until I can get off the road and restart it.

Since purchase of the Vehicle there has been non stop issues with the engine and cooling system. I had the engine replaced after purchase which took 2 months and now the Vechicle started to smoke again and a smell of burning rubber. I took it to the dealership to have repaired and the entire cooling system was replaced, only weeks after the same issue occurred again to find out it was now the water pump that was not replaced. Researching to resolve the car has serveral recalls for the same exact issues that have been occurring. My concern is the safety of me and my children and the unknown of being repeatedly charged for a vehicle that was sold knowing that it was not in good standing with the State for Odometer Variance.

Engine suddenly lost power while on 125 mile road trip. Tachometer flat lined at 60 mph and speed and engine power rapidly decreased ( as if in creeper mode) and I was not able to accelerate above the 20 mph , enough to get to the shoulder. I was towed to the Kia dealership and after a day the couldn't replicate the problem as the vehicle returned to it's proper operational mode. This happened again 3 weeks later at 80mph in the center lane under cruise control with the same issues, sudden loss of power, inability to accelerate and no tachometer reading yet still running at idle. This time I pulled into a gas station and took the battery cable off for 5 minutes then replaced it. The vehicle became fully operational and I drove another 125 miles home. I bare was able to get over as I couldn't accelerate the vehicle and had to creep up the exit ramp. This being extra hazardous as it was nightfall and both times I had my 2 year old grandson with me. If I was in the left lane I would not have been able to make it across the highway and possibly would have caused a major back up putting myself, grandson and the other drivers on the road at risk of a collision...There are many blogs in line with Kia owners reporting this same problem and with no resolution if the dealerships can't replicate the problem while they have the vehicle.

Driving on the highway the suv completely shutted off, we almost died with my 1 year old daughter. I was able to start it again, within 2-3 minutes the engine seemed very weak, stalled again. Never had any issues prior. The only sign was the oil light was on, (it was never on before) we checked the oil, it was fine, 3/4 full. The engine is dead, with only 40k miles. I'm lucky to be alive.

The rear wheel speed sensor housing covers are prone to water intrusion. The rear wheel sensor signal is interrupted and illuminates the ABS(anti-lock brakes),the ESC(electronic stability control) and the downhill sensor warning lights in the instrument cluster.Kia fixed the problem on July 24 2017. The same problem is occuring again (the warning lights came on last month) and Kia states that its out of warranty. I am not certain if it is a safety concern, but I don't want my rear wheels to fall off. Thank you

Airbag light is on and will not cut off

Miles on vehicle is at 130,000 miles and never missed an oil change however noticed at 125,000 miles that it has really started to burn oil. Took to the Kia dealership and they told me that I could be eligible for a free engine replacement and I needed to pay for a engine oil consumption test. Paid the amount and engine failed and I figured I'd go the the next necessary step for the replacement however they then told me it didn't cover oil consumption...Took vehicle to different shop and will cost me $4,400.

The engine shuts of going down the road. Can not be driven. Talked to mechanic, and they said to send in information as that is a common recap issue for Kia.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ROD BEARING WAS WORN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000.

2012 Kia Sorento, approx. 135,000 miles, driven by my daughter who is away at college. Vehicle is rapidly losing oil, but it is not leaking/dripping or smoking. At a recent regularly scheduled oil change (which was done sooner than recommended) the mechanic advised that no oil drained out. Over the next several days and 550 miles later, my daughter needed to add two quarts of oil just to get the dipstick level to "low". I have read numerous complaints from Sorento owners with the same issue, who have been told they need a new engine. Our vehicle is no longer under warranty, but that may be a moot point as I have also read that Kia is somehow not repairing the ones that are still under the original manufacturer warranty. I am concerned about the safety of my daughter driving a car that may experience sudden engine failure. For now, she is adding oil every week until we can get the car diagnosed.

The contact owns a 2012 Kia Sorento. The contact received a recall notification for NHTSA Campaign Number: 20V750000 (Engine). The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated while driving 60 mph and changing lanes, the vehicle inadvertently stalled and lost power. There were no warning lights illuminated. The contact veered to the side of the road and was unable to restart the vehicle. The vehicle was towed to an independent mechanic who could not determine the cause of the failure. The vehicle was then towed to Sansone Kia (90-100 US-1 North, Avenel, NJ 07001) who diagnosed that the engine needed to be replaced and the failure was related to the recall. The dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was repaired but consumer could still smell the gas leak. The approximate failure mileage was 77,250.

ON APRIL 9,2021 I WAS DRIVING HOME THE ENGINE STARTED MAKING A NOISE AND SMOKING. I PULLED OVER AND CALLED A TOW. THE MECHANIC TOLD ME ON MONDAY 12TH THE ENGINE NEEDED REPLACEMENT. I FOUND OUT ABOUT THE KIA ENGINE RECALL LAST WEEK. I NEVER RECEIVED A LETTER OR HEARD FROM KIA BEFORE. I NEED TO KNOW HOW TO HANDLE THIS AND WHAT STEPS I CAN TAKE.

The contact owns a 2012 Kia Sorento. The contact received a recall notification for NHTSA Campaign Number: 20V750000 (Engine). The vehicle was taken to the local dealer for the recall repair in January 2020. The dealer inspected the vehicle and diagnosed that no issues were found. The contact stated that while driving approximately 35-40 MPH, the vehicle decelerated to 20 MPH inadvertently. The contact depressed the accelerator pedal however, the vehicle would not exceed 40 MPH. The check engine warning light was illuminated. The contact was able to continue to drive the vehicle. The vehicle was taken to a second dealer (Ed Voyles Kia of Smyrna - Atlanta 2145 Cobb Pkwy SE, Smyrna, GA 30080) where it was diagnosed that the knock sensors malfunctioned and caused the vehicle to go on limp mode; however, the vehicle was not repaired. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the first dealer who updated the Knock Sensor Detection System (KSDS) software; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer sent a diagnostic report to the manufacturer; however, the manufacturer declined to cover the engine replacement under NHTSA Campaign Number: 20V750000 (Engine) because the vehicle was out of warranty. A case was opened. The vehicle was not repaired. The failure mileage was approximately 112,705.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 35 MPH, the vehicle stalled and lost motive power. The contact stated that numerous warning lights were illuminated on the instrument panel. The contact stated that the power steering and brakes had ceased normal functionality. The contact was able to stop the vehicle but was unable to restart the vehicle. The contact stated that she smelled a burning odor and observed that smoke was coming from under the hood. The contact exited the vehicle. The contact had the vehicle towed to the residence. The vehicle had not been taken to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The failure mileage was approximately 62,000. VIN tool confirms parts not available.

MY AIRBAG LIGHT IS JUST ON, I HAVE NOT BEEN IN ANY ACCIDENTS OR MY VEHICLE HAS NOT BEEN HIT FOR THE AIRBAG LIGHT TO BE ON. MY CHECK ENGINE LIGHT IS ON AS WELL. AND BACK WIND SHIELD WASHER FLUID IS NOT COMING OUT. WHEN I NOTICED THESE ISSUES MY CAR WAS STATIONARY.

ON 03/22/21, AT 8.00AM WAS A REGULAR VISIT FOR OIL CHANGE, FINALLY AROUND 1PM MY CAR WAS SHOWING ON THE DASHBOARD THE "ENGINE LIGHT", NEVER HAPPEN BEFORE, I CLAIMED VERBALLY WHY, THAT HAPPEN NOW. I AM DRIVING BECAUSE THEY TOLD ME IS SAFE AND I BELIEVE, AND WAITING THE APPOINTMENT FOR( RECALL 20V750) THANKS TO ALL.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 45 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED AFTER THE VEHICLE STALLED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CALLED THE LOCAL DEALER CMA'S COLONIAL KIA (2300 WALTHALL CENTER DR, SOUTH CHESTERFIELD, VA 23834, (804) 431-3838) REGARDING AN UNKNOWN RECALL FOR THE ENGINE TO BE PERFORMED. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE REPAIR WAS PENDING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,093.*DT *JB

PLEASE SEE ATTACHED EMAIL SENT TO NHTSA .. I WAS ADVISED TO FILE A COMPLAINT. I NEED HELP! THIS ISSUE IS GETTING WORSE. PLEASE FEEL FREE TO CONTACT ME ANYTIME REGARDING DOCUMENTATION. IF YOU DO NOT REACH ME DIRECTLY, FEEL FREE TO SPEAK WITH MY WIFE [XXX]. SHE CAN ALSO ATTEST THE ISSUES WE HAVE. THIS IS CONSTANT WHETHER IN PARK , DRIVING , IDLING. ALSO RECENTLY WE HAVE NOTICE THE LIGHT TO SIGNAL A MALFUNCTION IN THE AIR BAGS KEEPS COMING ON. IT ALSO FLASHES FOR A FEW MINUTES AT A TIME. PLEASE LET ME OR MY WIFE KNOW WHAT DOCUMENTS YOU NEED AND WE WILL GET THEM TO YOU IMMEDIATELY! THANK YOU FOR YOUR HELP WITH THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

The car was running hot and I took it in and the mechanic said liquid was coming out of the head gasket. Kia gave me a quote to replace the engine. We were fearful the car would just shut off while driving with our infant son and hot engine air blowing through the vents. The vehicle was inspected by Greenway Kia in Franklin, Tennessee. The check engine light came on and I took it to the Kia Dealer.

MY ENGINE NEEDS WORKED ON AS OF 02/2021, THERE'S SOME TICKING NOISE COMING FROM MY ENGINE EVEN THOUGH I KEEP THE OIL CHANGED LIKE THE CAR REQUIRES EVERY 3-5 MONTHS SINCE I HAVE HIGH MILEAGE.I MADE THIS REQUEST TO CHECK FOR RECALLS ON MY VEHICLE(MAKE MODEL & YEAR) I BOUGHT THE CAR FEBRUARY 2019. MY LEFT PARKING LIGHT STOPPED WORKING ALMOST A YEAR AGO SO I THINK IT COULD BE ELECTRICAL.

I HAD TAKEN MY VEHICLE INTO KIA ON 02/22/21 TO HAVE THE ENGINE LOOKED AT BECAUSE IT IS KNOCKING, AND I AM EXPERIENCING LOSS OF POWER, BURNING SMELLS, JERKING, STALLING, HAVING TO ADD OIL IN MY SUV WEEKLY. WE ALREADY REPLACED THE VALVE COVER GASKET TWICE, AND ALSO THE HIGH FUEL RAIL SENSOR, SPARK PLUGS PRIOR TO TAKING IT BACK TO THEM. WE HAD A CERTIFIED MECHANIC DO THE REPAIRS FOR US. MY SUV WAS AT KIA A TOTAL OF 45 DAYS THOUGH AND I GOT MAYBE FOUR PHONE CALLS, ONE THEY JUST TOLD ME I NEED A NEW ENGINE AND THE ISSUES ARE RELATED TO ISSUES PERTAINING TO THE RECALL. THE OTHERS WERE ABOUT THE AIRBAG RECALLS THAT NEEDED TO BE DONE, AND ARE NOT EVEN FULLY COMPLETE. I WAS TOLD BY A GENTLEMAN NAMED DAVID TO DRIVE IT WHEN I GET IT BACK UNTIL IT SEIZES OR STARTS KNOCKING, WHATEVER COMES FIRST. I TOLD THEM EVERYTHING ELSE THAT'S BEEN HAPPENING WHEN I TOOK IT IN SO THEY KNOW. I WAS TOLD UNDER KIA GUIDELINES THAT KIA WOULD NOT PUT A NEW ENGINE IN MY VEHICLE UNDER THE RECALL EVEN THOUGH MY ENGINE IS PART OF THE RECALL UNTIL SOMETHING ACTUALLY HAPPENS. THAT IS NOT SAFE! I HAVE CHILDREN AND I DON'T WANT TO GET HURT OR MY CHILDREN TO GET HURT IF IT SEIZES WHILE DRIVING IT, AND THEN THERE IS THE FIRE RISK WITH IT ALSO THAT I RECEIVED A LETTER FOR. I AM REALLY CONCERNED AND FRUSTRATED. IT WONT EVEN PASS SMOG RIGHT NOW UNTIL IT HAS A NEW ENGINE AND I CANNOT EVEN GET MY TAGS AND REGISTRATION WHICH I PAID FOR UNTIL IT PASSES SMOG. HERE I AM ALSO PAYING A CAR PAYMENT MONTHLY ON THIS THING WHEN CLEARLY THE ENGINE IS FAILING BECAUSE IT IS A BAD ENGINE. ALL I DID WAS DRIVE IT AROUND TOWN TAKING MY KIDS TO SCHOOL AND BACK AND FORTH TO WORK. I FILED TWO COMPLAINTS TO KIA REGARDING THESE ISSUES AND HAVE NOT GOTTEN ANY RESPONSES, THEY HAVE TREATED ME LIKE CRAP. WHEN I PICKED UP MY SUV IT WAS COMPLETELY OUT OF GAS, IT HAS NO OIL IN IT, IT WAS DIRTY AND MY BRAND NEW BATTERY WAS DEAD.

FRONT DRIVER SIDE DOOR HANDLE INOPERABLE FROM THE EXTERIOR HANDLE WITH NO PRIOR COMPLICATIONS OR DAMAGE ENSUED. KNOWN PROBLEM IN 2011 KIA SORENTO MODELS AND NOT RESOLVED IN NEWER MODELS. THIS CAN CAUSE MAJOR ISSUES IN SAFETY ESPECIALLY IN EMERGENCY SITUATIONS. THIS SHOULD BE RESOLVED IMMEDIATELY.