2016 Kia Sorento Complaint Log

UNABLE TO MOVE SHIFTER FROM PARK WITHOUT USING THE MANUAL SHIFT LOCK OVERRIDE. AMCO INSPECTED ISSUE. ADVISES THAT THERE IS NO SIGNAL BEING SENT FROM THE BCM (BODY CONTROL MODULE) TO THE SHIFTER AND THAT I WILL NEED A NEW COMPUTER AND WIRING HARNESS AT A COST OF $3,000+. CAR IS ONLY 4 YEARS OLD WITH 70,000 MILES. REPLACEMENT PART AND LABOR ARE APPARENTLY NOT COVERED UNDER WARRANTY. NOT BEING ABLE TO SHIFT FROM PARK WHEN PRESSURE IS APPLIED TO THE BRAKE IS A SAFETY ISSUE AND SHOULD NOT BE ACCEPTABLE. KIA SHOULD BE HELD RESPONSIBLE FOR REPLACING THAT PART. I HAVE READ NUMEROUS ONLINE FORUMS THAT MENTION THIS IS HAPPENING TO MANY OTHER USERS. I BELIEVE THIS IS DUE TO A FAULTY OF SUBPAR PART BEING USED IN THE ORIGINAL BUILD AND THAT KIA KNOWS THEY WERE CUTTING CORNERS. PLEASE LOOK INTO THIS AND MAKE THESE MANUFACTURERS RESPONSIBLE!!! CONSUMERS SHOULD NOT BE PAYING OVER $30,000 FOR A CAR THAT HAS MAJOR ISSUES 4 YEARS LATER.

MY AC/HEATER FAN IS NO LONGER BLOWING OUT AIR. IN ADDITION, WHILE BRAKING, THE BRAKES HAVE ALWAYS SEEMED TO HAVE NOT BEEN PERFORMING AS IT SHOULD.

WHILE IN MOTION THE STEARING WHEEL HAS A FEEL OF RESISTANCE TO DIRECTIONAL CONTROL THEN SECONDS LATER A FEELING OF RELEASE OF THE RESISTANCE. THIS HAPPENS INTERMITTENTLY ON STRAIGHT SECTIONS OF HIGHWAY.

MY WIFE AND I HAD JUST BEEN HOME FOR AN HOUR AFTER A 20 MIN IN TOWN DRIVE. SOMETHING HAD MADE ME LOOK OUT SIDE OF OUR SECOND STORY APARTMENT AND I ASKED MY WIFE IS YOUR CAR RUNNING? THE ENTIRE REAR END WAS ENGULFED IN BLUE SMOKE. SHE SAID NO! SO THEN BEGAN PANIC MODE! I RAN DOWNSTAIRS TO THE SMELL OF ELECTRIC FIRE. SO I INSTANTLY WHEN TO MY PICKUP TRUCK GRABBED A PAIR OF PLIERS RAN BACK TO MY WIFE'S KIA AND UNPLUGGED BOTH POSITIVE AND NEGATIVE BATTERY CONNECTIONS FROM THE TERMINALS WHICH INSTANTLY STOPPED THE SMOKE. I GRABBED MY FLASHLIGHT (IT WAS DUSK) AND CRAWLED UNDERNEATH THE REAR BUMPER TO SEE WHAT WAS HAPPENING. A LITTLE BLACK BOX TUCKED BEHIND THE BUMPER BETWEEN THE SPARE AND THE BUMPER. LOOKED LIKE A JUNCTION BOX OF WIRE HAD MELTED AND ALMOST CAUGHT ON FIRE. WHAT IF WE WHERE NOT AROUND? THE CAR WOULD BE A TOTAL LOSS.

2016 KIA SORRENTO LX WITH THE 2.4 ENGINE WITH 54,000 MILES IS USING 1 QUART OF OIL PER 400 MILES. THE TAIL PIPE IS EMITTING AN OILY BLACK SOOT. WHILE DRIVING, AN ENGINE TICKING NOISE ALERTS US THAT THE OIL IS LOW. AT THIS RATE WE WILL HAVE REPLACED ALL THE OIL WITH 18.5 QUARTS OF OIL BEFORE THE SCHEDULED 7,500 MILE OIL CHANGE. THE MECHANIC AT THE PORTLAND OREGON AREA DEALERSHIP IS TRYING TO TELL US THIS IS NORMAL. THE VEHICLE IS CURRENTLY INVOLVED IN THEIR OIL CONSUMPTION TEST LOOP, LIKE SO MANY OTHERS. I SMELL A RAT.

WHEN DRIVING UP HILL THE CAR WENT INTO LIMP MODE ON TWO SEPARATE OCCASIONS AND THE REPLACE ENGINE LIGHT BEGAN FLASHING IMMEDIATELY AS I LIMPED OF THE FREEWAY BARELY SAVING MY LIFE, HAD MY CAR TOWED WHERE I AM UNDER WARRANTEE AND KIA REFUSES TO REPLACE MY ENGINE WHICH BURNS ALMOST EVERY DROP OF OIL IN UNDER 5000 MILES, 66,000 MILES

THUMPING NOISE AND SENSATION FROM REAR AXLE/SUSPENSION AREA WHILE ACCELERATING FROM STOP OR LIGHTLY ACCELERATING ON LOCAL ROADS. I REVIEWED A PREVIOUS RECALL FOR THIS YEAR AND WHILE MY VIN WAS NOT IN THE RECALLED LIST, THE DESCRIPTION OF THE ISSUES SOUNDS VERY SIMILAR. ALL OF THE VEHICLE MILEAGE HAS BEEN HIGHWAY OR LOCAL DRIVING. VEHICLE IS BEING TOWED TO MY LOCAL KIA DEALERSHIP, GATEWAY KIA, 1425 EASTON ROAD, WARRINGTON, PA 18976

The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.

TL* THE CONTACT CALLED ON BEHALF OF A FRIEND WHO OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE HIS FRIEND WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHUDDERED INTERMITTENTLY WITHOUT WARNING. THE CONTACT HAD STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC AND WAS DIAGNOSED WITH AN ENGINE MISFIRE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. UPON FURTHER INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. AN UNNAMED DEALER WAS CONTACTED IN REGARD TO POSSIBLE RECALLS ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

MY 2016 EX TURBO SORRENTO HAS A STEERING ISSUE. THE STEERING FEELS LIKE IT STICKS OR HESITATES. THE FEELING IS DIFFICULT TO DESCRIBE AS IT IS NOT LIKE ANY STEERING I HAVE EXPERIENCED BEFORE . IT IS AS THOUGH SOMETHING MECHANICAL IN THE LOWER PART OF THE ASSEMBLY IS HESITATING OR SLIGHTLY JERKING AND NOT GIVING THE CORRECT FEEDBACK AND NOT ACCEPTING THE DRIVERS INPUT CORRECTLY . I KNOW THERE ARE BOTH ELECTRICAL AND MECHANICAL SYSTEMS INVOLVED IN THE STEERING AND SOMETHING BETWEEN THEM IS NOT WORKING CORRECTLY. THERE ARE CERTAIN DRIVING CONDITIONS WHEN THIS IS NO DOUBT A SAFETY ISSUE , LIKE IN THE RAIN WHEN YOU ARE NOT GETTING THE CORRECT FEEDBACK FROM THE STEERING AND ARE ARE DRIVING BETWEEN 2 SEMI TRUCKS AT 70 MPH. THIS ISSUE NEEDS TO BE A SAFETY RECALL AND FIXED BEFORE THERE ARE PEOPLE INJURED OR WORSE FROM THE EFFECTS OF THIS DEFECT. I HAVE TAKEN THIS TO A KIA DEALER AND THEY SAID THE DROVE IT AND DID NOT FEEL A PROBLEM. I HAVE REPORTED IT TO KIA CONSUMER AFFAIRS BEFORE THE CAR WAS OUT OF WARRANTY AND AGAIN NOW THAT IT IS OUT OF WARRANTY . THIS ISSUE CAN BE FELT WHEN DRIVING OR WHEN STATIONARY . TO BE CLEAR , THE DRIVER HAS TO CONSTANTLY MAKE SMALL ADJUSTMENTS TO KEEP THE CAR DRIVING IN A STRAIGHT LINE , AND WHEN MAKING THESE ADJUSTMENTS THE STEERING FEELS STICKY SO IT REQUIRES EXTRA FORCE TO MOVE. I WOULD LIKE TO ADD THAT OTHER THAN THE DESCRIBED STEERING ISSUE THIS VEHICLE HAS BEEN EXCELLENT IN EVERY WAY AND VERY DEPENDABLE .

MY 2016 SORENTO (EX) HAS STICKY STEERING. KIA IS AWARE OF THIS PROBLEM AND ISSUES AN UPGRADE TO THE CARS COMPUTER SYSTEM BUT IT DID NOT FIX THE PROBLEM. WHEN TRYING TO MOVE THE STEERING WHEEL, IT INITIALLY STICKS AND REQUIRES EXTRA FORCE TO GET IT TO PROVIDE A STEERING INPUT. ONCE IT GETS PAST THE INITIAL RESISTANCE, IT JERKS THE CAR IN THE DIRECTION YOU ARE TRYING TO GO WHICH REQUIRED COMPENSATION IN THE OTHER DIRECTION. UPON CORRECTION, IT JERKS THE CAR IN THE OPPOSITE DIRECTION CAUSING A CONTINUAL NEED TO CORRECT THE STEERING WHEEL TO KEEP THE CAR STRAIGHT AND CAUSING THE CAR TO NOT BE ABLE TO MAINTAIN PERFECTLY STRAIGHT TRAVEL. ON LARGE SWEEPING CORNERS, THIS PROBLEM IS EVEN MORE PRONOUNCED AND FEELS DANGEROUS. MY CAR IS OUT OF ITS BUMPER TO BUMPER WARRANTY AND DESPITE ME HAVING THE CAR INTO KIA DEALERSHIPS TWICE WHILE IN WARRANTY AND THE ORIGINAL COMPUTER "FIX" NOT WORKING, KIA IS NOT GUARANTEEING THAT WHEN I BRING THE CAR BACK THAT IT WILL BE FIXED UNDER WARRANTY. THE FIX FOR THE PROBLEM IS REPLACING THE STEERING RACK OR OTHER STEERING COMPONENTS. THE STICKING ISSUE IS INTERMITTENT BUT WHEN IT IS ACTING UP IT CAN BE FELT WHILE STATIONARY AND IN MOTION. THIS INTERMITTENT ISSUE STARTED AROUND 30,000 MILES AND CONTINUES THROUGH 70,000 MILES.I BELIEVE A RECALL SHOULD OCCUR TO CORRECT THIS POTENTIALLY SERIOUS SAFETY ISSUE.

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE OVERHEATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BOLTS THAT SECURED THE ENGINE HEAD TO THE BLOCK WERE STRIPPED WHICH CAUSED THE ENGINE TO BE DESTROYED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 74,999. THE VIN WAS INVALID.

UNABLE TO MOVE SHIFTER FROM PARK WITHOUT USING THE MANUAL SHIFT LOCK OVERRIDE. KIA DEALER INSPECTED ISSUE. ADVISES THAT THERE IS NO SIGNAL BEING SENT FROM THE BCM (BODY CONTROL MODULE) TO THE SHIFTER AND THAT I WILL NEED A NEW BCM AT A COST OF $1,050. CAR IS ONLY 4 YEARS OLD WITH UNDER 70,000 MILES. REPLACEMENT PART AND LABOR ARE APPARENTLY NOT COVERED UNDER WARRANTY. CAR HAS BEEN KEPT IN EXCELLENT SHAPE WITH ROUTINE MAINTENANCE AND HAS NEVER BEEN IN AN ACCIDENT. NOT BEING ABLE TO SHIFT FROM PARK WHEN PRESSURE IS APPLIED TO THE BRAKE IS A SAFETY ISSUE AND SHOULD NOT BE ACCEPTABLE. KIA SHOULD BE HELD RESPONSIBLE FOR REPLACING THAT PART. I HAVE READ NUMEROUS ONLINE FORUMS THAT MENTION THIS IS HAPPENING TO MANY OTHER USERS. I BELIEVE THIS IS DUE TO A FAULTY OF SUBPAR PART BEING USED IN THE ORIGINAL BUILD AND THAT KIA KNOWS THEY WERE CUTTING CORNERS. PLEASE LOOK INTO THIS AND MAKE THESE MANUFACTURERS RESPONSIBLE!!! CONSUMERS SHOULD NOT BE PAYING OVER $30,000 FOR A CAR THAT HAS MAJOR ISSUES 4 YEARS LATER. MY PARKING/EMERGENCY BRAKE DOES NOT WORK EITHER. THIS IS AN ONGOING ISSUE THAT WILL NOT RESOLVE WITHOUT THE EXPENSIVE FIX.

I WAS INVOLVED IN A REAR END COLLISION ON FRIDAY, JAN. 3, 2020. I WAS STOPPED/STATIONARY BEHIND A VEHICLE TURNING LEFT ON A ONE LANE (IN BOTH DIRECTIONS) ROAD TRAVELING SOUTH. THE CAR BEHIND ME STRUCK MY VEHICLE GOING BETWEEN 30-35 MPH. MY VEHICLE WAS THRUST FORWARD AND HIT THE VEHICLE IN FRONT OF ME AND THEN THE VEHICLE BEHIND ME STRUCK MY AGAIN, FELT LIKE BUMPER CARS. DURING THE INITIAL REAR IMPACT MY FACE SLAMMED INTO THE STEERING WHEEL CAUSING MY NOSE TO BLEED PROFUSELY FOR AT LEAST 25 MINUTES. I STILL HAVE BLOOD COMING OUT OF MY NOSE FOUR DAYS LATER. DURING THIS ACCIDENT IN WHICH MY VEHICLE EXPERIENCED BOTH FRONT AND REAR COLLISION DAMAGE MY AIR BAG DID NOT DEPLOY NOR DID MY SEATBELT LOCK. AS A RESULT I SUFFERED A HEAD INJURY BOTH FRONT AND BACK OF MY HEAD.

THE FRONT PASSENGER SIDE DOOR HANDLE DOES NOT OPEN AFTER USING THE KEY FOB TO UNLOCK THE DOOR OR USING THE KEY TO UNLOCK THE DOOR. AFTER USING THE KEY FOB, YOU MUST USE GREAT FORCE TO OPEN THE DOOR AND CLOSE IT SECURELY. WHEN THIS VEHICLE WAS PURCHASED, WE WERE TOLD THAT A RECALL HAD BEEN COMPLETED TO CORRECT THIS SAFETY ISSUE, HOWEVER I DOUBT THAT. ONCE A DOOR IS UNLOCKED IT SHOULD NOT TAKE GREAT FORCE TO OPEN IT. MY FEAR IS THAT WHILE DRIVING THIS DOOR MAY DISENGAGE AND OPEN WHILE IN TRANSIT. THIS HAS BEEN AN ONGOING PROBLEM SINCE THIS VEHICLE WAS PURCHASED & THE DEALER IS CLUELESS AS TO HOW TO ADDRESS/CORRECT THE PROBLEM. *TR

10 MONTHS NOW I'VE GONE WITH DRIVING MY 2016 KIA SORENTO BY ENTERING A SCREW DRIVER IN THE OVERRIDE MODE BECAUSE I CAN'T GET OUT OF PARK THE MORAL WAY. I'VE TAKEN THIS CAR INTO SHAWNEE MISSION KIA SO MANY TIMES I'VE LOST COUNT AND THEY HAVE NOT ONLY REFUSED TO TAKE CARE OF THIS PROBLEM, INDICATING THAT BCM OR BODY CONTROL MODULER ISN'T COVERED UNDER MY WARRANTY. WELL LET ME SAY THIS THEY GOT OVER ON ME ONCE ALREADY TELLING ME I HAD TO TURN A CLAIM IN ON THE FUEL PIPE, AND UNDER CARRIAGE PARTS THAT I NOW REALIZE WAS ALL A LIE AND SHOULD HAVE BEEN COVERED BECAUSE KIA KNEW ABOUT ALL THOSE PARTS BEING DANGEROUS AND STILL STOOD BY THE 'IT HAD TO ME HITTING SOMETHING UNDER CAR' .. IT'S NOW ALL SURFACED VIA CLASS ACTION LAW SUIT AND THEY STILL REFUSE TO TAKE CAR OF MY DRIVE PROBLEM! THEY WILL NOT GET ME AGAIN AND I AM SO FRUSTRATED THAT I JUST WANT THEM TO TAKE THE CAR BACK! I'LL NEVER OWN ANOTHER KIA AFTER THIS! PREVIOUSLY PURCHASED TWO BRAND NEW VEHICLES FROM THEM OVER 35,000 A CAR AND THEY CAN'T SEEM TO FIND IT REASONABLE TO MAKE CAR DRIVE WITHOUT A SCREW DRIVER! FED UP!

We have to constant add oil to the engine in between our 3000 mile oil changes, at least a quart or more. There are no oil leaks anywhere on the engine. The engine makes a loud "ticking" noise and doesn't have the power. The transmission also has issues shifting from 1st to 2nd gear. We have even noticed from time to time a smell of gasoline from what seems to be coming from under the vehicle, but no signs of it leaking anywhere. Also the gas pedal doesn't always have the same "feel" when pushing it

I would like to confirm if the recall for 2016 Kia Sorento Transmission Shift Level Assembly also covers all of us who have reported complaints about having to use a screw driver to engage our vehicles out of park? This is a safety concerns just as well as the cars that are impacted by the shift lever slipping out of park while engine off. using a screw driver because Kia refuses to replace the part they have acknowledged is faulty, is something that customers should not be responsible for fixing. If there was an issue identified (and clearly there was) the exact same year, make and model and part (the shift lever itself) then the investigation either needs to be expanded or Kia needs to just own that these parts need replaced in a larger span than the recall currently covers. please let me know as I am getting no assistance with these issues from my dealership - Shawnee Mission Kia in Kansas. thanks

I OPENED THE LEFT REAR DOOR AND THE HANDLE CAME OFF. I OPENED THE RIGHT REAR DOOR AND THE HANDLE CAME OFF ALSO. THE VEHICLE WAS PARKED IN MY DRIVEWAY. I PUT THEM BACK ON WHICH WAS DIFFICULT AND UPON ARRIVING AT MY DESTINATION WHICH WAS 20 MINUTES AWAY THE SMALLER PART OF THE HANDLE CAME OFF.

TOTAL ENGINE FAILURE AT 50 THOUSAND MILES AT HIGHWAY SPEEDS. TRANSMISSION ACTING FUNNY & SHIFTING HARD IN WEEKS PRIOR TO ENGINE FAILURE.

WHEN DRIVING THE STEERING WHEEL WILL GO TO THE LEFT AND STICK ,THEN I WILL HAVE TO BRING BACK TO RIGHT OR THE STEERING WILL STAY TO THE LEFT.THIS HAS HAPPEN MANY TIMES.THIS IS A POTENTIAL DANGEROUS SITUATION.THERE ARE MULTIPLE REPORTS ON THIS SITUATION.I AM CONCERNED...

DRIVING ON HIGHWAY AT 65 MILES PER HOUR AND CAR SUDDENLY LOST ALL POWER AND CAME TO COMPLETE STOP IN HEAVY TRAFFIC. VEHICLE RESTARTED AFTER 2 ATTEMPTS. TOOK TO KIA DEALER FOR INSPECTION AND THERE WAS NO RECORDED CODE AND THEY WERE UNABLE TO RE-CREATE ISSUE SO NOTHING WAS DONE. READING OTHER COMPLAINTS OF SUDDEN STALLS ON THIS SITE MAKES DRIVING THIS VEHICLE SCARY. THE VEHICLE HAS ONLY 31K MILES ON IT AND HAS HAD NO OTHER ISSUES. KIA SHOULD BE DOING SOMETHING BEFORE SOMEONE HAS A TRAGIC ACCIDENT!

WE HAVE EXPERIENCED RANDOM EVENTS WHERE THE HEADLIGHTS GO OUT FOR 5-10 SECONDS. THIS MAKES FOR A VERY SCARY SITUATION FOR ME AND MY FAMILY WHEN DRIVING IN THE EVENING AND IT ALL GETS DARK. WE NOTICE WHEN THE VEHICLE IS IN MOTION, CITY STREET OR HIGHWAY, WE COULD BE IN THE CAR FOR SHORT AMOUNT OF TIME OR LONGER AMOUNT OF TIME, WARM AND COLD WEATHER, WET AND DRY WEATHER, HAVEN'T NOTICED WHILE TURNING BUT HAVE ON STRAIGHT ROADS, DASHBOARD GOES DARK TOO WHEN THE HEADLIGHTS GO OUT. THE LOCAL KIA DEALERSHIP CANNOT REPLICATE THE ISSUE SINCE IT IS VERY RANDOM IN NATURE. THIS HAS HAPPENED A NUMBER OF TIMES OVER THE PAST TWO YEARS. THERE HAVE BEEN NO INJURIES DUE TO THIS YET.

WHILE PASSING, SUDDEN LOSS OF ALL POWER. THE CHECK ENGINE LIGHT CAME ON. FROM THAT POINT ON, VERY LOW POWER. WHEN I GOT HOME, THERE WAS A FAIRLY LOUD ENGINE KNOCK AND OIL COMING FROM TAIL PIPE. TOOK CAR TO INDEPENDENT SHOP WHO DIAGNOSED THE ISSUE AS ROD KNOCK. HAD THE CAR TOWED TO KIA DEALER WHO THEN SAID IT NEEDED A NEW ENGINE. ONLY 82,000 MILES ON VEHICLE. KIA COVERED THE PARTS AND LABOR TO REPLACE. WHEN THE SHOP DROPPED THE ENGINE, THEY NOTICED THE DRIVE SPLINES ON BOTH THE AWD TRANSFER CASE AND TRANSMISSION WERE BOTH RUSTED AND ALL TEETH SHEARED OFF ON THE FWD SIDE OF THE SPINES. RWD STILL INTACT. KIA WOULD NOT COVER NEITHER WOULD THE EXTENDED WARRANTY COMPANY BECAUSE OF THE RUST. THAT IS A SEALED UNIT WITH MULTIPLE RUBBER GASKETS. HOW COULD IT POSSIBLY HAVE RUSTED? THIS IS A MAJOR DESIGN FLAW AS THERE SHOULD BEEN ADEQUATE HEAVY LUBRICANT AS WELL AS SEALING TO PREVENT THESE PARTS FROM RUSTING. NEW TRANSMISSION REQUIRED $1800, AND NEW TRANSFER CASE WOULD HAVE BEEN ANOTHER $2500. CHOSE SLIGHTLY USED UNIT FOR $1000. IT TOOK ALMOST 8 WEEKS TO RESOLVE. NOW CAR IS LEAKING OIL ON TO EXHAUST. BACK TO DEALER IT GOES...

I NOTICED AROUND 48,000 MILES THAT AFTER DRIVING FOR 30+ MINUTES OR ON AND OFF DRIVING FOR 45+ MINUTES, MY STEERING BECOMES "STICKY"/"NOTCHED" WHEN IT IS CENTERED AND I AM DRIVING 35 MPH OR MORE. IT BECOMES MUCH MORE PRONOUNCED WHEN ON A FLAT, STRAIGHT SURFACE AND I AM DRIVING 60+ MPH. THIS MAKES MINOR CORRECTIONS HARD TO DO WHEN DRIVING TO STAY IN MY LANE AS THE VEHICLE SEEMS TO REQUIRE SIGNIFICANT PRESSURE TO TURN RIGHT OR LEFT. THIS ENDS UP BECOMING A SERIES OF CONSTANT CORRECTIONS FROM INADVERTENTLY OVERSTEERING. THIS IS VERY FATIGUE INDUCING AND CAN BE FRUSTRATING, EVEN WHEN I AM VERY WELL RESTED AND ALERT. I'M CONCERNED IT'LL AFFECT OTHER DRIVERS AS THEY MAY DRIVE ERRATICALLY WHEN PASSING AS THEY MATCH MY STEERING CORRECTIONS. MY LOCAL KIA DEALERSHIP HAS BEEN VERY HELPFUL AND RECEIEVED PERMISSION TO REMEDY IT UNDER WARRANTY AND WILL REPLACE THE ENTIRE STEERING COLUMN AND ASSOCIATED PARTS. CURRENTLY THE STEERING COLUMN IS ON BACKORDER AND HAS BEEN FOR AT LEAST THREE WEEKS. I BELIEVE THE STEERING COLUMN ISSUE MAY BE BIGGER THAN INDICATED VIA REPORTS JUDGING BY THE BACKORDER ISSUE. DATE ENTERED IN THE "EVENT DATE" SECTION IS BASED ON WHEN I HAD AN APPOINTMENT FOR AN INITIAL DIAGNOSIS.

MY VEHICLE BEGAN EXCESSIVELY USING OIL, NO LEAK IN SPRING OF 2019. TOOK IT SERVICE ONCE I DOCUMENTED MY OIL CHANGES IN SEPTEMBER. NO ANSWERS, WANTING TO DO AN EVERY 1,000 MILES DOCUMENTATION AT THE DEALERSHIP. BY DECEMBER, IT IS GIVING AN ENGINE CODE P0014, MEANING THE EXHAUST CAMSHAFT HAS ADVANCED TO MUCH TO GO TO A LOWER TIMING. EVENTUALLY THE PASSAGE BECOME CLOGGED AND CAUSING OIL FLOW TO THE PHASIVERS TO BE RESTRICTED - LEADING TO A LOCKED ENGINE. THE ONLY FIX, A NEW ENGINE. ALTHOUGH I AM STILL UNDER POWER TRAIN - THEY REQUEST I DRIVE THE VEHICLE 1000 MILES FOR TESTING BEFORE APPROVING HOWEVER THE ENGINE CODE TELLS US FURTHER DRIVE WILL LOCK THE ENGINE. EXACTLY WHAT OLDER MODELS WERE PREVIOUSLY RECALLED FOR. WITH THIS KIA GIVES YOU NO PROPER SOLUTION AND NO GUARANTEE TO COVER.

AUTO HEADLIGHTS GO OUT RANDOMLY WHILE DRIVING AT NIGHT

The contact owns a 2016 Kia Sorento. The contact stated that while depressing the accelerator pedal, the vehicle would not properly accelerate. The contact stated that occasionally while stationary and attempting to accelerate, the RPM would increase significantly before causing the vehicle to experience unintended acceleration. The cause of the failure was not yet determined. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 15V089000 (Vehicle Speed Control). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000. The consumer stated that the dealer was able to replicate the issue and repair it. But even after the repair, the vehicle still stalls just a bit.

WHEN PRESSING ON THE ACCECLARATOR PEDAL, THE VEHICLE WILL START TO ACCELERATE THEN IT WILL NOT ACCELERATE. CHECK ENGINE LIGHT COMES ON. THIS HAPPENS WHEN I AM IN MOTION GOING OVER 20 MPH.

The contact owns a 2016 Kia Sorento. The contact stated while she was at the red light a day after purchasing the vehicle, the sunroof failed to close properly. The vehicle was taken to the dealer who diagnosed that the sunroof had a faulty tilt lever. The contact stated the vehicle was repaired; however, the failure recurred a year later. The vehicle was taken to the same dealer who informed the contact that she would be responsible for the cost of repair as the vehicle was out of warranty. The manufacturer was made aware of the failure and informed the contact that they could not cover the cost of the repair as the vehicle had been out of warranty for two days. A case was opened. The vehicle was not repaired. The approximate failure mileage was 19,000.

I CAN'T ACCELERATE MY 2016 KIA SORENTO. SLOW DOWN IN THE HIGHWAY. HAD TO TOW HOME. MY VEHICLE HAVE 72K MILES. OTHERS 2016 HAVE RECALL FOR THAT, NO MINE.

MY KIA SORENTO HAS 70,000 AND EVERY 1,500 MILES I HAVE TO ADD 3 QUARTS OF OIL. I HAVE NO OIL ON MY DRIVEWAY OR UNDERNEATH THE CAR SO I HAVE NO IDEA WHERE IT'S GOING. AND I DO MOSTLY HIGHWAY DRIVING

TL* THE CONTACT'S FAMILY MEMBER OWNED A 2016 KIA SORENTO. AFTER DRIVING APPROXIMATELY 15 MILES AND PARKING THE VEHICLE, IT SUDDENLY CAUGHT FIRE UNDER THE HOOD. THE DRIVER QUICKLY EXITED THE VEHICLE. THE CONTACT AND THE FIRE DEPARTMENT ATTEMPTED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I PURCHASED THE CAR AS USED IN 2019 AND NO ACTIVE RECALLS WERE LISTED AND STILL ARENT. A BOUT A MONTH LATER I NOTICED MY LOW OIL PRESSURE LIGHT WAS POPPING ON AND OFF AT RANDOM INTERVALS WHILE DRIVING ON CITY AND RURAL PAVED ROADSI CHECKED AND ENGINE WAS EMPTY OF OIL. OIL WAS REPLACED AND TWO WEEK LATER THE SAME THING. MY 4TH CYLINDER HAS NOW DIED . THE SPARK PLUGS WERE REPLACED AND IT WAS FINE FOR TWO WEEKS THEN STOPPED WORKING AGAIN WHILE I WAS ON THE HIGHWAY. REPLACED COIL PACK BUT THIS DID NOT CHANGE ANYTHING. UPON INVESTIGATION I FOUND OUT THE ENGINE HAD BEEN RECALLED BUT NO EVIDENCE OR RECALL WAS SHOWING FOR THIS VEHICLE. PER WEBSITE REPLACED ENGINES HAVE BRIGHT ORANGE DIP STICK FOR THE OIL WHICH THIS VEHICLE DOES, BUT ALL THE PROBLEMS ASSOCIATED WITH ORIGINAL RECALL INFORMATION EXISTS. I FILED COMPLAINT WITH KIA ONLY TO BE DIRECTED TO A DEALERSHIP. THE FRONT LEFT LOW BEAM HAS BURNT OUT TWICE WITHIN 6 MONTHS AS WELL.

TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT A LOUD POPPING NOISE OCCURRED, THE VEHICLE STARTED TO SMOKE, AND THE TEMPERATURE GAUGE OVERHEATED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHILE COASTING THE VEHICLE TO THE SIDE OF THE ROAD, IT DECELERATED AND FLAMES APPEARED UNDER THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

The contact owns a 2016 Kia Sorento. The contact stated that while driving at 20 MPH, the front passenger’s side door was unintendedly unlocked, causing the door to open independently. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer has not yet contacted. The failure mileage was 50,000.

AT 65,000 MILES MY 4 CYL. SORENTO STARTED LOSING OIL. THE LIGHT CAME ON ONCE WHEN NO OIL ON DIPSTICK. ORIGINAL OWNER. CONTACTED KIA, SAID TO DO OIL CONSUMPTION CHECK. HAVE DONE. USING 2 QUARTS EVERY 1000 MILES. THEY ARE DRAGGING THEIR FEET, NOT RESPONDING TO MY EMAILS REQUESTING A SOLUTION. IT'S NOTHING I'VE DONE. WHAT GOOD IS THEIR 100K WARRANTY WHEN THEY WON'T FIX THE PROBLEM. COMMUNICATION WITH KIA CUSTOMER ASSISTANCE VERY SLOW AND POOR. THIS SHOULD BE A RECALL OR CLASS ACTION SUIT BASED ON THE NUMBER OF COMPLAINTS I SEE POSTED.

UNUSUALLY RAPID TIRE WEAR ON FRONT TIRES IS GOING TO REQUIRE THE 2ND REPLACEMENT OF ALL 4 TIRES WITHIN A 13 MONTH PERIOD COVERING A TOTAL OF 16,440 MILES. THE VSET OFEHICLE WAS PURCHASED USED WITH NEW SET OF TIRES IN 9/2018 (22,205 MI), BY 3/2019, (31,648 MI) TWO TIRES WERE BALD AND REQUIRED REPLACEMENT OF ALL 4 TIRES AS CAR HAS ALL-WHEEL-DRIVE.. AGAIN, BY 10/14/2019 (38.650 MI) TWO TIRES ARE DOWN TO < 2/32NDS (SAFETY NUBS) REQUIRING THE 2ND REPLACEMENT OF ALL 4 TIRES WITHIN A 13 MONTH PERIOD. ALL TIRES HAVE BEEN PER KIA SPECIFICATIONS AND SPEED RATING (23560R18 103H). IN ALL CASES THE TIRES HAVE WORN EVENLY AND NO ALIGNMENT PROBLEMS OR SUBJECT TO UNUSUAL DRIVING CONDITIONS OR USE. TIRES ARE ROTATED EVERY 5,000 MI..MECHANICS CONSULTED HAVE NOT SEEN THIS UNUSUAL WEAR RATE AND ACKNOWLEDGE THE EVEN WEAR PATTERN AND NO ALIGNMENT PROBLEM. APPEARS SOMETHING IS DRASTICALLY WRONG WITH THE VEHICLE VERSUS THE TIRES.

I DROVE MY KIA SORRENTO FROM ROCHESTER NY TO OSWEGO NY WITHOUT INCIDENT. I HAD NO CAR TROUBLE NOR HAVE I IN THE DISTANT PAST. I PARKED IN A LOT AND TURNED OFF THE CAR. SMOKE BEGAN TO EMIT FROM UNDER BOTH SIDES OF THE HOOD. AS I GATHERED MY PURSE AND COAT, THE SMOKE BECOME MORE VOLUMNIOS AND DARK. AS LEFT THE VEHICLE, I INSPECTED MY DASHBOARD FOR SIGNS OF OVERHEATING OR A LIT INDICATOR LIGHT. NOTHING WAS LIGHT OR OVERHEATED PER THE DASH. AS I EXITED THE CAR, THE CAR WAS ON FIRE. A MAN IN A CAR PARKED NEAR ME, APPROACHED THE CAR WITH HIS FIRE EXTINGUISHER, AIMED UNDER THE CLOSED HOOD AND SPRAYED. IT DID NO GOOD. AS HE DID THIS, I CALLED 911 TO REQUEST A FIRE CREW. BY THE TIME THEY ARRIVED, THE CAR WAS ENGULFED IN FLAMES. THE CAR IS A TOTAL LOSS, JUST METAL CHARRED REMAINS.

THE MOTOR OIL DISAPPEARS IT'S LIKE IT JUST EVAPORATES INTO THIN AIR. IT WILL BE BONE DRY AND I HAVE NO LEAKS. I HAVE TO CHECK IT ABOUT EVERY 2 WEEKS AND REFILL IT. THIS HAS BEEN AN ONGOING PROBLEM SINCE I BOUGHT THE CAR.

CHECK HEADLIGHT (LOW) PASSENGER SIDE LOW BEAM LIGHT WENT OUT.

MY KIA WAS BOUGHT 1/2016 AND SINCE THEN MY STEERING COLUMN HAS HAD TO BE REPLACED 3 TIMES, CADILLAC CONVERTER ONCE, AND MY CAR IS NOW READY AFTER 23 DAYS BECAUSE OF A MOTOR LEAK THAT HAD CRACKED THE BLOCK. EVERYONE OF THESE HAVE BEEN DEFECTS THAT KIA HAS COVERED AND YET I CAN'T SEEM TO GET ANYONE FROM THE ESCALATIONS DEPARTMENT TO TALK TO ME ABOUT A BUYBACK OR GETTING ME INTO ANOTHER CAR. IT HAD 5 MILES ON IT WHEN I BOUGHT IT AND NOW IS AROUND 80,000.

THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE. WHEN INSIDE VECHILE I CAN PUSH THE UNLOCK BUTTON ON MY DOOR AND KEY FOB BUT THE LOCK WILL NOT UNLOCK. THE BUTTON FOR THE DRIVERS WINDOW BUTTON ISN'T WORKING PROPERLY EITHER THE DRIVER WINDOW BUTTON STAYS SLIGHTLY UP LIKE IT'S OUT IF PLACE THIS HAPPENED THE SAME MOMENT THAT THE DRIVERS DOOR WOULDN'T UNLOCK. I CAN OPEN IT WITH THE INSIDE HANDLE WHEN I EXIT THE VEHICLE. THE VEHICLE WAS PARKED IN MY DRIVEWAY WHEN THIS FIRST HAPPENED.

TWO OIL CHANGE STATIONS TOLD ME I NEED A NEW POWER TRAIN. I KNOW POWER TRAIN IS COVERED UNDER 100,000 MILES FOR KIA. WANT TO SEE IF I NEED YOUR HELP IN THE PROCESS FOR DEFECT OR ANYTHING ELSE TO ASSIST ME AT NEAREST KIA DEALERSHIP?

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE DRIVER PARKED AT A NEARBY GAS STATION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HW KIA OF WEST COUNTY LOCATED AT 14116 MANCHESTER RD, BALLWIN, MO 63011, (636) 591-2900 WHERE IT WAS DIAGNOSED WITH NEEDING THE BATTERY TO BE REPLACED. THE BATTERY WAS REPLACED. THE CONTACT STATED THAT HE HAD EXPERIENCED THE FAILURE ON 4 SEPARATE OCCASIONS. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE AND PROCEEDED TO HIS DESTINATION. THE VEHICLE WAS TAKEN BACK TO SAME DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE POWER STEERING ASSEMBLY TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 45 MPH, the vehicle suddenly lost motive power and stalled and failed to restart. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced with a refurbished engine. Approximately three years later the engine began to leak oil. The vehicle was taken to the local dealer who diagnosed that the replacement engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 84,994.

USES AND TAKES SO MUCH OIL EVERY 1-2 WEEKS. THIS SHOULD BE RECALLED. I HAVE TO REPLACE MY SPARK PLUS BECAUSE OF THE OIL GETTING INTO THEM. I'VE HAD 8 PLUGS GO BACK SO FAR IN THE PAST 4 MONTHS. THIS IS AN ONGOING ISSUE. I'VE HAD MY SORENTO FOR ALMOST 2 YEARS. REGRETTING GETTING A KIA. LOVE THE CAR BUTT THE OIL AND REPAIRS AND THE FACT IT COULD CATCH FIRE ???? YEAH I DON'T LET MY KIDS RIDE IN IT ANYMORE. KIA SHOULD BE ASHAMED ! FIX OUR CARS NOW.

2016 KIA SORENTO WITH 67,000 MILES HAD FLASHING CHECK ENGINE LIGHT. CAR WAS TOWED TO THE KIA DEALERSHIP IN WHICH THE SERVICE ADVISOR SAID THE FUEL INJECTOR WAS BROKEN WHICH SPILLED FUEL INTO THE MOTOR CAUSING $7,800.00 OF DAMAGE. THE DIAGNOSIS SIS NOT AND WILL NOT DETERMINE IF IT IS A FAULTY INJECTOR AND KIA WILL NOT PARTICIPATE IN COVERING THE OTHER PARTS EFFECTED IN THE WARRANTY. THEY OFFERED A GOOD GRACE ASSISTANCE FOR $2,500 BUT OFFERED A HIGHER PRICE ON THE PARTS SAYING THEY ARE PARTS COVERED IN A FACTORY MANUFACTURING WARRANTY. REGARDLESS I NEVER HAD SYMPTOMS OF A WORN FUEL INJECTOR AND BELIEVE THE FUEL INJECTOR IS AND WAS FAULTY AND SHOULD BE INVESTIGATED FURTHER. THE KIA MANAGERS BELIEVE THIS IS NORMAL FOR CARS AND THAT THEY WILL NOT COMPLY WITH THE WARRANTY BECAUSE OF THE INJECTOR CAUSING THE DAMAGE. THE INJECTOR IS NOT COVERED IN THE LIMITED 100,000 MILE WARRANTY. THIS HAPPENED ON MONDAY SEPTEMBER 16, 2019 AND WAS ON A ACCESS ROAD 5 MILES AWAY FROM MY HOME. CURRENTLY THE CAR IS AT THE DEALERSHIP WHILE I WAIT FOR THE NEXT SUPERVISOR FROM KIA CORPORATE CALL ME IN REGARDS TO THE FINAL OFFER ON THIS REPAIR.

WHILE DRIVING ON HIGHWAY WE WERE ALERTED BY OTHER DRIVERS THAT THERE WAS FIRE AND SMOKE COMING FROM THE ENGINE COMPARTMENT. WE PULLED OVER IMMEDIATELY AND WITHIN MINUTES THE ENTIRE VEHICLE BURST IN FIRE. WE CONTACTED KIA MOTORS REGARDING THIS AND THEY SIMPLY DENIED RESPONSIBLY FOR THIS, DEEMING THE CAUSE OF FIRE TO BE UNRELATED TO FAULTY ENGINE COMPONENTS.

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE OIL LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL GASKETS AND ADVISED THE CONTACT THAT THE ENGINE HAD A VERY HIGH OIL CONSUMPTION. THE CONTACT ALSO MENTIONED THAT THE HORN AND THE DOOR LOCKS FAILED WHEN THE VEHICLE WAS FIRST PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.