2016 Kia Soul Complaint Log

The contact owns a 2016 Kia Soul. The contact stated that while driving 55 MPH, the vehicle shut off after the engine became hot. The engine and oil lights were illuminated. The vehicle failed to restart. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the Oxygen sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic who determined that the catalytic converters needed to be replaced. Additionally, there was oil leaking from the vehicle. The DTC displayed was P0240. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 11,322.

The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, the contact heard an abnormal ticking sound. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure due to a failure of the catalytic converter. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an undisclosed recall repair; however, the recall repair had expired. The failure mileage was approximately 130,000.

This complaint was originally sent to the State of NJ Dept. of Consumer Affairs. They forwarded this complaint to NHTSA with Complaint #1574092; Referral Packet for 24366900.OCP CRM:0446121. While I was driving, the vehicle’s engine ceased working, causing me to lose control of my vehicle’s power steering. I was on a busy State Highway but I managed to pull the vehicle into a parking lot. I then called my father, he arranged for AAA to have the vehicle towed to my auto repair shop. The next day, I was informed by my auto machanic that the engine had failed but that the vehicle had a Safety Recall from the manufacturer. I was surprised that it was a Total Engine Failure since I did not have any warning that something was wrong with the vehicle nor did I ever receive a Safety Recall Notice from Kia. I called Kia’s Customer Service to inquire about the Safety Recall on this vehicle but I was told this vehicle did not qualify under Kia’s Safety Recall because the recommended repairs required for the Safety Recall to be valid, we’re never performed. I explained that I had never received a Safety Recall Notice; therefore, I was not aware of required repairs. The Customer Service Representative said a Safety Recall Notice was sent to every vehicle owner. When I asked, How was this Notice sent? What address was this notice sent to? The Customer Service Representive told me that Kia did not send the Safety Recall Notice; therefore, there was no record of how the Notice was sent or where it was sent. How can I be responsible for a Safety related repair if I never received the Notice informing me the repair was necessary to ensure the Safety of the vehicle occupants which include my infant great granddaughter! This vehicle has only been inspected my mechanic, not by any other party; the vehicle is currently at my auto repair shop & can be inspected during normal business hours. Thank you for your help in this matter. I can reached via phone, text or email.

My wife was driving the 2016 KIA Soul EV and the car just shut itself off in the middle of the intersection. She was able to turn the car off and turn it back on, but nearly caused an accident. A few months later it did it again. After getting a new software update, I told KIA About the vehicle shutting down, and they told me that if it happens again that we will need to bring it it. So we brought it in. We believe we were able to narrow down the cause to be related to regenerative breaking on a full battery. On Newer EV models, when the battery is fully recharged, regenerative breaking is disabled to prevent overcharging the battery, I dont know what they do to these kias. When we brought it in they said it needed a new battery, but I am not sure if they are going to fix the vehicle shutdown issue. I think that the BMS may be shutting the car down to prevent the vehicle from overcharging the battery when we are going down hills. I've got tired of KIA and their lies. I read information about a battery recall, and they wouldn't recall the battery and replace it with the e400 battery. They said the battery was fine. They lied to me and my wife. The battery was proven recently to be defective and they were hoping the vehicle would make it past its warranty date so they wouldn't have to replace it. We took the vehicle to KIA to replace the battery, and a couple of weeks later they were able to put a battery in it, then driving it home I was bombarded with warnings, and the vehicle power was reduced by 50%, I was afraid something would happen. The vehicle also would not charge. KIA Techs came to our house and drove it back to the dealership, and it's been there ever since. They say the vehicle needs a new BMS. I think this issue with the vehicle shutting down like this is highly dangerous and needs to be reported. It even happened once when I was in the vehicle at the middle of an intersection, which could have caused an accident! (29k miles)

I've never had an issue with my car since I got it about 5 years ago. Then all of a sudden on Sunday the engine just went out and I lost power . Now it won't start unless it's charged and my mechanic says I need a whole new engine.

The contact owns a 2016 Kia Soul. The contact stated while the vehicle was parked, the contact noticed that there was oil leaking from the front end of the vehicle. The check engine warning light was illuminated. The dealer was not contacted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,980. The VIN was not available.

Engine coils needing replacing and knock system sensors were replaced, car continues to burn oil from engine until there is none left. The engine is reported as failed by mechanic. I constantly put oil in between the frequent oil changes.

The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.

The contact owns a 2016 Kia Soul. The contact stated that the check oil warning light was illuminated. The contact took the vehicle to the dealer where it was diagnosed. The dealer advised the contact to have a service treatment performed to the engine because of a possible oil consumption issue. The vehicle was serviced; however, the vehicle was consuming engine oil. The vehicle was returned to the dealer for service; however, the dealer declined to service the vehicle. The dealer informed the contact that the vehicle was no longer under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,507.

I haven't had an incident happen yet but my 2016 KIA Soul with the GDI engine is excessively using oil to the point this time I had to put seven and a half quarts in between oil changes. I only have 79,412 miles on it, I mainly just drive it to work and back. The oil is not visible in the driveway, I don't see smoke coming out, I had some emergency oil light that I have never seen light up before come on two different times. I ended up taking it to KIA for an oil change and diagnostic test and they told me it had an oil leak at the oil pan, I had that fixed by someone else but that hasn't helped on the oil consumption. I took it for an oil change 2 days ago and had them make sure I didn't have a leak before they changed my oil and they said it was good. I have a friend whose 2015 KIA Soul caught on fire and blew up right on the interstate, she barely made it out of her car in time. I'm very uncomfortable driving my car now, it seems like I put oil in it just about every time I put gas in it now. I was wondering if my car would be added to the recall soon? Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact called on behalf of a consumer who owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment and the vehicle lost automotive power. The contact pulled over and allowed the vehicle to cool down for several minutes for the vehicle to return to normal operation. The check engine warning light was illuminated. The vehicle was taken to an auto repair shop to be diagnosed; however, the diagnostic result was unknown. The contact researched and became aware of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

On Saturday, [XXX], I was driving from Daytona Beach to our home in Melbourne, Florida. The time was about [XXX]. The weather was characterized by strong and constant rain for the first 25 minutes of our trip home. The next day I noticed many areas on the roof and the rear driver's side quarter-panel where the paint had de-laminated. Our insurer denied a claim of weather related paint failure. Since then, I have examined scores of claims regarding premature paint failure on Kia vehicles. The descriptions of the paint de-lamination, as well as the proffered photos are/were identical to the paint failure on my Kia Soul. The passenger's side of the vehicle was repaired .and repainted following a 2022 deer strike in South Carolina. That whole repainted area was totally unaffected by the strong rain storm experienced on [XXX]. Only the original Kia factory applied paint exhibited multiple de-lamination failures. The paint designation is '1D'. Kia needs to steps up and take appropriate responsibility for the failures of their paint finishes. This vehicle is mostly garage kept. My wife and I are retired and this vehicle is always at home unless we are on an errand or Doctor's appointment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, and the contact became aware that there was smoke coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

My 2016 Kia soul 1.6 L engine has been serviced more than once within a month for the past year due to low oil. If not serviced then it could result in an engine lock up. The worker was concerned my engine might be on recall due to other Kia souls having the same problem.

The contact owns a 2016 Kia Soul. The contact stated while driving 50 MPH, the vehicle lost motive power, failed to accelerate, and stalled. The check engine warning light was flashing. The contact pulled over and checked the oil level. The vehicle was taken to the local dealer, where it was diagnosed and determined that the pistons were not operating correctly. The vehicle was not repaired. The vehicle was previously taken to an independent mechanic, who replaced the engine. The manufacturer was contacted, opened a case, but no additional assistance was provided. The failure mileage was approximately 130,000.

Engine issues, black oil, loud knocking noise. Engine locked up in 2023 130000 covered and replaced with a replacement engine 135000. Not quite over a year engine is doing same thing dealer told me it’s not covered by my warranty. Kia soul has a history of engine problems I don’t know what to do

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 60 MPH and attempting to accelerate, there was an abnormal knocking sound coming from the vehicle and the vehicle lost motive power. No warning light was illuminated. The contact pulled over to the shoulder of the road to restart the vehicle; however, the engine failed to turn over. The vehicle was towed to a local dealer where it was diagnosed, and the dealer related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the contact was informed that the vehicle could not be repaired due to the Knock Sensor repair not being performed. The contact stated that the notice was sent to the incorrect address and the repair was not performed. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.

For the 4th time in a year, my headlights automatically turned on while vehicle was parked. I have the headlights set to turn on/off when vehicle is started or shut off. I do not have a DLR options to set the lights to. All four times the vehicle started and I have no idea how long lights were off. Two of the 4 times, I noticed they were on in the middle of the night. The other two times, the neighbor texted me during the day, while vehicle had been parked, for hours and or a few days, and said I should check my lights and when I did, they were on. I rarely drive at night and have read some owners of a Kia Soul have experienced their headlights automatically turning off without notice while driving at night. I am sure most people would not notice or have a clue that there headlights turned off during the daytime by their selves, I know I wouldn't especially since the lights seem to turn on/off by themselves without any notice.

My vehicle showed a code for the catalytic converter and while driving the vehicle it started revving up really high and then smoke came out the back and it started knocking. I had to pull over on the interstate and have my car towed back to my residence with AAA which cost $490. Went to Kia to speak with them about the recall and they said they would not fix it because it was not a recall recognized in their system. But there are other recalls in their system they will fix those. My vehicle is undrivable. It's sitting in my driveway and I don't have the Ability to just purchase a new vehicle. This is leaving me stranded with no ability to even get to work without having to get a ride.

The vehicle stalled due to lack of oil.(Before the 6 month oil change was due.)Yes it is available for inspection upon request. No one’s safety was put at risk. When the problem was brought up to the Kia dealership We were told that they had called in November 2023 And since we did not respond we voided our opportunity to have the engine Covered under the recall warranty. We did not receive a call. The vehicle has only been inspected by mechanic no work has been done on it. No lights came on to indicate there was a problem, it happened suddenly.

The contact owns a 2016 Kia Soul. The contact stated that while driving approximately 30 - 35 MPH, the vehicle started to decelerate independently. The contact pulled to the side of the road and the vehicle lost motive power. The contact waited approximately 30-minutes before restarting the vehicle. The vehicle started but lost power immediately thereafter. The vehicle was towed to a certified mechanic where it was diagnosed that the catalytic converter had failed. The contact was informed that the engine was consuming one quart of engine oil per 150 miles driven. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The failure mileage was 116,000.

With the ac running it will accelerate it stalls out

The contact owns a 2016 Kia Soul. The contact stated that while driving at 55 MPH, the check engine warning light illuminated, and the vehicle stalled. Upon further research, the contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was taken to an independent mechanic who determined that the catalytic converter needed to be replaced. The mechanic informed the contact that the inside of the catalytic converter had melted, but there was no fire. The vehicle was repaired, but the failure reoccurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.

The catalytic converter is damaged. The check engine light will come on but will reset when checked with a code reader. At the time of the initial incident, all but .5 quart of oil had been consumed by the engine and would not hold speed above 30mph. I did have a non Kia mechanic look at the car and was told that it fit under the recall and to have it serviced by Kia. I took it to Kia. They have told me that since it wasn't giving any codes, they would not replace the catalytic converter and denied the recall repair. The letter from Kia Corp. stated the catalytic converter would be replaced if there was damage. All of this took place from 7/29/2024 to 9/16/2024. On 9/16/2024, the dealership basically told me to drive an unsafe car until the check engine light came back on and then bring it back in to see if it will fall under the recall. I have attached the letter from Kia along with my notes from phone calls with them, and a the notes from the first mechanic.

The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The contact turned off the vehicle and allowed the engine to cool down. The contact performed an inspection under the hood and noticed that the oil pressure was low. The contact drove the vehicle to the nearest gas station and added oil. The contact stated that the check engine warning light then turned off; however, two days later, the failure reoccurred. The contact stated that the vehicle was consuming an excessive amount of oil and oil needed to be added every two to three days. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that the engine needed to be replaced. The contact stated that in March 2025, the catalytic converter failed and was replaced. The contact stated that due to the failure, the vehicle had been taken to several dealers and independent mechanics for diagnostic testing. The independent mechanic informed the contact that, upon inspecting the spark plugs and the pistons, there was oil residue was visible on the spark plugs and pistons; however, there was no visible indication of an oil leak. The manufacturer was made aware of the failure but provided no assistance. The contact referenced a recall; however, the VIN was not under recall. The failure mileage was approximately 110,000.

Catalytic converter issue- confirmed by Kia Service

I have a 2016 Kia soul. Second owner. 144,000+ miles. For nearly a year my car has been consuming oil at an alarming rate. But I have no oil leaks anywhere. My dealership did an oil consumption test about 5-6 months ago and within 1000 miles, I was already below the half way line on my dipstick but the dealership told me I was still in range and sent me on my way. Fast forward a few months and I brought up my concerns again with my dealership and the oil consumption. I was told to drive it until the engine seizes and they would tow me. At which point, I told them that sounded dangerous but apparently Kia will not do anything for my vehicle if all it is doing is consuming oil. July 26, I’m out of town about two hours + from home and out of nowhere my car starts idling high. Failing to shift gears. If I go to speed up past 60mph, the car forcibly bogs down to 45mph and struggles to get back up to speed. The vehicle was shaking, knocking, and struggling with performance. I drove the car to a small town and checked my oil. Bone dry. So I top it off with a couple quarts. I drove the car to a non Kia dealership where a mechanic told me my car was misfiring. He popped the hood and for the first time, my engine was knocking back and forth. It’s never done that. He said that he felt confident there was rod damage and drove it around the block. When he returned he said it was not safe to drive and I had it towed to the closest dealership over an hour away. The dealership felt extremely confident that my car was going to qualify for the motor swap warranty that Kia offers up to 150,000 miles or 15 years. Keep in mind, my car NEVER once threw a check engine light during any of these occurrences, nor did a low oil light ever come on in the 4 years I owned the vehicle. My vehicle has been down 3 weeks and still has not been fixed from Kia.

Vehicle had a sudden loss of power. This was following a catalytic convertor repair last year. Took vehicle to Kia dealership and was informed that the total for repairs would be 4600 dollars. They informed me that they felt we should just replace the engine at my cost and that me vehicle did not fall under the class action lawsuit, though it was demonstrating very similar issues that they've seen. When I asked if this was caused by the constant oil consumption, they felt that it was a factor and that it was simply normal in that engine to consume oil the way it does. I feel like I'm being taken advantage of, and that Kia is not being honest with us.

Catalytic converter is not working properly. Car lost power. Coral Springs Kia diagnosed but they say it is not warranted by factory. I have the contract where it says engine warranty until 100k miles or 10yr. This car has less than 90k miles in this moment. They are billing me 5,880 if I want they repair

Engine got bad while driving and it still runs but doesn’t drive.

The contact owns a 2016 Kia Soul. The contact stated that while attempting to start the vehicle, the engine hesitated while turning over, with black smoke coming from the exhaust. The check engine warning light was illuminated. The contact scanned the vehicle with an OBD2 scanner for an unknown error code related to the catalytic converter. The vehicle was taken to a local AutoZone, where it was diagnosed with a catalytic converter malfunction. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the VIN not being associated with any recalls. In addition, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

On July 8th at 12:15 am my 2016 Kia Soul Engine suddenly caught on fire while I was driving alone on the I-5 by the grapevine. I am a 25 year old woman and was stranded alone on the side of the highway in a very flammable remote area known for fires at 1am. I heard a strange knocking sound while driving and pulled over as it started smoking and it immediately caught fire under the hood while I was still in the vehicle. Cars were flying by and I was stranded alone in flip flops and pajamas as the glass windows were exploding and I threw my heavy luggage to the side of the road. I was 4 hours into a 6 hour drive away from anyone I know in the middle of the night in a dangerous situation. I texted my boss I wouldn’t be able to make it to work the next morning. My car was totaled and I had to pay $982.50 for towing and additional fees and my friend had to drive 2 hours to pick me up at 2am since my family lived 4 hours north and all my friends lives 2 hours south. No warning lights came on, it's been properly serviced with oil changes every December and July each year within less than 7,000-10,500 miles between each oil change. I was terrified I almost started a forest fire and I have a copy of my 911 call recording where I frantically called and panicked because I was so scared and alone. 16 other people called it in. I submitted a claim for the Kia engine fire risk settlement that was ironically due that day of the accident and my VIN# was a class action vehicle because the previous owner had the KSDS "knock detection sensor" service done on the car. My settlement claim was denied because they state there wasn't enough proof of a qualifying fire but I'm currently trying to sort this with Kia since it burst into flames without any warning other than a loud noise 20 seconds before. The firefighter's incident report states the fire started in the engine area and the police report says it was caused by an unknown mechanical issue in the engine.

The contact owns a 2016 Kia Soul. The contact stated that upon starting the vehicle, the engine warning light illuminated and was flashing. The vehicle was taken to the local dealer, where it was diagnosed and determined that the ECU update was not enough to repair the vehicle. The dealer recommended that the fuel injector be replaced. The vehicle was towed to an independent mechanic, who confirmed that the fuel injector needed to be replaced. After further diagnostic testing, it was determined that there was no compression in cylinder #3 and the piston ring was blown. The vehicle was towed back to the local dealer to check the electrical connections. The dealer offered to attach a used ECU. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000. The VIN was not available.

My engine on my 2016 Kia soul went out while I was driving in my neighborhood at 30 mph.

The contact owns a 2016 Kia Soul. The contact stated that upon servicing the vehicle, he became aware that the vehicle was abnormally low on oil, considering that he had previously performed an oil change within 4,000 miles. The contact also stated that he observed oil pooling underneath the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, and after an oil consumption test, it was determined that the engine was consuming 1-quart of oil every 1,000 miles, placing the vehicle well below the recommended oil change interval of every 6,500 miles. The dealer also diagnosed a failure with the oil gasket. The contact was informed that due to the failures, the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 74,000.

Engine block wall was not properly put together a hole was created in the wall which led to the engine becoming completely damaged even when the car was being taken cared of.

Turning off a highway onto a rural road & without warning my car would not accelerate. Turn off , let it cool, start up and only get about quarter mile until i lost power again. Had it towed to local garage & told its a blocked catalytic converter & very expensive. Kia says its not covered under warranty or recall so now its just been sitting at the garage for over a month while I pay storage fee until i save enough to repair it

I purchased this 2016 Kia Soul from a dealership in April, 2024. On [XXX], I was driving on a residential street when I heard an explosion. Smoke poured from the back of the car and from under the hood. I tried to stop, but the brakes failed. I put the car in park, but it would not stop. I finally put the emergency brake on and it stopped. By this time, the car was basically a fireball. I had to get out by stepping through fire. I inhaled smoke from the burning and melting elements of the vehicle. The fire department arrived quickly, but it took 10-15 minutes to put the fire out. I have since learned that Kia knew of the problem and there was a class action suit against them, which it is too late for me to file a claim on. As [XXX] , I am very concerned about the situation. My insurance payout won't be enough to replace the car and I am unable to secure a loan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving vehicle suddenly lost power and the battery light, engine light and oil light turned on. My car did not start after. Upon inspection my mechanic added oil to the car to see if that will work and it didn’t. Granted I had an oil change one month ago and still had a bit of miles to go before my next one. The oil light never turned on before this so I thought it was odd that it was low in oil. Secondly we charged the battery and tried to jump start it. That was futile. When he inspected it more he said it was the engine that became detective. I’m glad this happened on a safe road rather than the freeway! There was zero indication prior , that my car was going to stop . I know there’s active recalls for this same issue …

On June 9th my husband was driving on the interstate when the check engine light came on and then the car stopped accelerating. Thankfully he was not hurt but we had to get the vehicle towed to the mechanic who said that this is a known problem with Kia where the engines consume oil and seize without warning. We maintained properly as recommended through a service center (not Kia dealer) and because we didn’t receive any notification from Kia that there is a software update required to prevent this, we don’t qualify for a replacement engine. A lawyer said that there is nothing we can do because we were not hurt. I think it’s insane that this was not a listed recall on my vehicle and that I was not notified that we needed an update. That we were allowed to have a car that could shut down going 70mph on the interstate in traffic. I think it’s even more insane we have this safety issue and the manufacturer doesn’t have to do anything to make amends. We did not get the notice to update and therefore we didn’t get the update and now we have a dead car due to a manufacturing issue, not a service issue.

I was driving my 2016 Kia Soul down the road at about 20 mph when I heard a very loud bang that startled me. I looked behind and to the sides and nothing but when I looked up, the fixed panel in the sunroof had shattered but not yet fallen in.There are several lawsuits against Kia for the sunroofs, including through Gibbs Law Group and a case in Canada.They continue deny responsibility for all their defects despite their cars catching on fire, getting stolen, stalling out, rolling away and having exploding sunroofs. NHTSA has to do something to stop Kia and Hyundai from continuing to sell cars in the US or hold them responsible for the numerous defects.

The contact owns a 2016 Kia Soul. The contact stated while driving out of the parking lot of an airport, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.

engine rod bearing issues, check engine light is on due to engine knocking from rod bearing and i can't pass state inspection due to check engine light. when the check enging light is on the vehicle can only be driven at speed of 30m/h. took the vehicle to kia dealer at roosvelt ave, york pa 17404 and repaires denied under warranty

The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the brakes failed to work as needed. The brake warning light was illuminated. The contact was able to safely pull the vehicle over. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in any recalls. The failure mileage was approximately 85,000.

On Saturday morning may 4th, I found the driver side window smashed in and lots of broken glass on street and in my car. I wasn't driving .. it was parked on atreet

Engine start failing becoause of the catalytic converter issues.

Kia is refusing to repair a 2016 Soul subject to NHTSA recall No. 23V-218.

The propulsion battery has so much degradation that when I drive on the freeway the "turtle" mode activated not allowing me to do freeway speeds with cars around me. It forced me to slow unsafely while cars were behind me, I had to react quickly to turn on my hazards and try to get the vehicle to speed up. If I was too slow or another driver was inattentive we would have been hit from behind by a vehicle going much faster.

My vehicle is consuming a lot of oil. Two weeks after an oil change my oil was low. This can’t be safe at all. What can be done about this issue?

Vehicle entered limp mode on a dangerous rode in central Florida and would not accelerate over 20 mph. We had the vehicle towed 70 miles at the expense of $350 outside of coverage by our auto insurance. The dealership advised this was a failure of the catalytic converter which was just changed in Dec 2021 under a Kia recall campaign. They’re now saying it is not under warranty as they only cover 12 months 12,000 miles.