NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Kia Soul. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2016 Kia Soul. The contact stated that the vehicle was taken to the local dealer in 2022 for a Warranty upgrade on the catalytic converter. The contact stated that the vehicle was repaired, but the failure occurred. The contact stated that the check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 91,283.
The contact owns a 2016 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who observed that the engine was knocking, and diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 161,000.
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. I have replaced my catalytic converter twice in the last year due to this issue. Engine is dumping oil into catalytic converter causing it to stop up. There was a recall for the 1.6 engine, mine is 2.0 and the issue is exactly the same. 19V-120 / SC176 Recall Summary#19V120000
Catastrophic engine failure. 2016 Kia soul 2.0, (120000 miles) traveling 35 mph when the check engine light started blinking and the engine started making a rattling sound. Engine lost power and had trouble accelerating. If I was in an intersection or pulling out in front of on coming traffic it could have caused a sever accident. Kia needs to be held responsible for this common engine failure. It has been reported and complained about numerous times on multiple websites and Kia says it is not their problem. Please investigate Kia motors. Thank you.
The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the battery, steering, and ABS warning lights were illuminated. The steering wheel then seized. The contact stopped the vehicle in the left lane of the highway when another vehicle sideswiped the passenger side of her vehicle and fled the scene. The air bags did not deploy. The contact experienced sore body pains, but medical attention was not received. No police report was filed. The contact activated the hazard lights, and the vehicle shut off after an hour of idling. VDOT arrived on the scene and attempted to jumpstart the vehicle, but the vehicle was unable to restart. The vehicle was towed to the dealer, where it was diagnosed that the alternator and battery needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
The contact’s son owns a 2016 Kia Soul. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle shifted into LIMP Mode. The contact stated that the knock sensor warning light was illuminated. The vehicle was taken to an independent mechanic who confirmed and cleared the LIMP Mode status for the vehicle to be driven to the dealer. The dealer diagnosed the vehicle, and the contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired. The contact stated that knock sensor warning light became illuminated again and the vehicle was taken back to the dealer. The contact was informed that the engine needed to be replaced due to piston damage. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 71,667.
I had recently acquired my 2016 Kia soul from a used dealership, and as I had gotten it, inspected by a mechanic, the back rear brake was locked. The Penrod was missing on one of them, and my driver side door lock was broken and I thought that was simple issues that could be repaired. You know that’s a used car whatever as I started driving it not even a month later I start feeling heavy acceleration when barely hitting the gas and trying to shift because it is a manual and loss of power on first and second gear, like it was going to stall out without even rubbing the RPMs to get it to move. I did some research found out that there was multiple recalls on the catalytic converter and it’s causing a fire the ECUs and also the antitheft system so I am a single mom. I work constantly and my only vehicle with 4kids, so a full month mark my Oil light all of a sudden started coming on but flickering I pulled over there’s no smell of burning oil no leaks no high temp I checked my oil stick. It was fine a thick drip on it. I Thought everything was fine, but the light still kept coming on and flickering when I would accelerate it would go off when I would decelerator push clutch in it would stay. I called kia dealer had it taken, did the recall orders on it but they told me they wouldnt do an oil check or do a code diagnostics for it unless I paid over $200 for just that diagnostics after they did all the recall orders I picked up the car over a day later. started having misfires the car was driving worse then when I took it to the dealership, i would drive up hill I’d lose power. Shifting gears from 1-4 it sounds like the whole engine was shaking like it was gonna fall out of the car I called the dealership and told them what was goin on. They were really rude to me and told me an hour later it was throwing codes of misfires an again have to pay for it, they stated the oil an misfires werent their fault doin the recalls. ECU an ANTITHEFT, I am worried for my kids safety!!!!!
UNKNOWN. I was driving uphill on the freeway and the vehicle was decelerating rather than accelerating. The vehicle was sluggish and there was a noticeable loss of power and a ticking sound coming from the engine. There was no warning lamps or messages. I took it to the workshop for diagnostics and was informed that the catalytic converter was clogged and affecting the exhaust. I have been told that it would cost approximately $3800 to repair.
The PCP valve is coming apart causing the vehicle to lose oil. There is wet oil on the spark plugs. Oil is getting into the cylinders. The catalytic converter is clogged. The engine is having issues which I will find out more about soon. The car is still in the shop. I had to leave it 2.5 hours away and find a ride home because the car would not accelerate over 40 mph on my way back from a trip. I almost got slammed into on a hill on the highway TWICE because the car would not speed up. It has been in the shop for this same issue three times. All three times it gave out on me on the highway. There was NO engine light or light on the dash any of the times it failed me, and there have never been any codes. This issue falls under the recall even though my VIN does not. At the current shop visit I have been told my catalytic converter and possibly engine must be replaced. I am already up to $650 in diagnostic fees for this shop visit and have spent over $800 the last two visits to the shop for this issue . This car is only EIGHT years old with just over 100,000 miles. I have included receipts from the last two visits. The car is still in the shop for the current visit. I will not be paying to replace the catalytic converter or engine. Kia needs to step in and do what is RIGHT.
The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, there was an abnormal amount of smoke coming from the exhaust pipe. Additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was towed to an independent where the contact was informed that oil was burning inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Attempt to start engine, it started making metal noises. I have done all its maintenances and the last one was two months ago. No warning lights have been displayed.
There was a recall on my engine in 2019 two years prior to me owning the vehicle. 2/20/24 my check engine light came on and my vehicle would not accelerate over 40 mph. It left me stuck in my work parking lot. I had it towed to a mechanic and they said it was the knock sensor that I had updated 6/27/23. They told me I needed a motor replacement. The car was owned by three dealerships prior to me purchasing the vehicle but no repairs were done according to the consumer report. Nothing was notified to me that there was a recall or recall extension and needed to be addressed prior to 150k miles.
The contact owns a 2016 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle began to shake, after which the vehicle lost motive power and was unable to accelerate above 30 MPH. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 120,000.
Car is burning oil, catalytic converter is failing, engine is failing, as with several hundred thousand of this year, make and model, yet mine does not seem to be covered by the recall
The contact owns a 2016 Kia Soul. The contact stated that the battery had been replaced under recall NHTSA Campaign Number: 23V218000 (Electrical System) and the vehicle started experiencing steering failure after the recall repair. The contact stated while driving 10-15 MPH, especially over uneven road surfaces, there was an abnormal sound like metal banging together coming from all four wheels. The contact stated that the sound was more pronounced near the front wheels. While driving approximately 35-45 MPH and attempting to turn the vehicle to the left or the right, there was a delay between the steering wheel turning and the wheels responding. The contact stated that there was a clanking sound coming from the steering wheel while turning to the left or the right. The contact stated that the steering wheel was loose and there was play in the steering wheel. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,100.
The contact owns a 2016 Kia Soul. The contact was parking the vehicle when it inadvertently accelerated resulting in crashing into a store. No warning lights were illuminated. The contact mentioned that the brake pedal was depressed and that the accelerator pedal was not accidentally depressed. The vehicle was towed to a tow yard where the insurance company adjusted the vehicle's exterior damage. The vehicle was later towed to Caliber to assess internal damages. The air bags in the vehicle failed to deploy. There were no injuries and no property damage. A police report was filed. The contact notified the manufacturer of the failure. The failure mileage was approximately 195,000.
My daughter was taking my son (her little brother) to school on 2/6/2024 and as she starts uphill she starts noticing she was loosing her speed. They have to pull over on the side of a busy interstate to call me i get to them the car is running rough and sounded like it was missing or like the exhaust was muffled or clogged no check engine light was on but in have a diagnostic machine you plug in to the car and tells you what is exactly going without a check engine light having to be on an it said it was catalyst system.
The paint of my white Kia Soul 2016 has been peeling on the cars hood, roof, doors. It gets worst every day. I checked for paint recalls but there is no recall at this time.
INCIDENT: [XXX] Driving from [XXX] to [XXX] Notice a slight gasoline smell in the car. I figured it was traffic smog. [XXX] I noticed the inside of the car still smelled of gasoline. Looked up on Google to see if this was an underlying issue. My quick search led me to believe that it was severe. Firestone Complete Auto Care [XXX]: After a quick lookup on Google, I called my local Firestone via Bluetooth to see if they had an opening today. When I talked to a worker describing my concerns, they told me there were no openings that day and that tomorrow ([XXX]) they were available. I booked an appt for [XXX] at 10 a.m. When I finished talking to FireStone, I was driving through [XXX] . Driving through [XXX] to get back home ([XXX]): I stopped at a light that intersects between [XXX] and [XXX]. I noticed that the hood had smoke coming out and saw flames. I quickly grabbed my important belongings and tried to direct traffic behind me to go around me. I called 911, gave my location, and described the incident, and then they called the fire department. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Kia Soul. The contacted stated that the check engine warning light illuminated; and the contact's parents took the vehicle to the dealer where it was repaired; however, the check engine light remained illuminated. The vehicle was taken back to the residence and the contact took the vehicle to the dealer where it was diagnosed with a catalytic converter failure. The contact found info of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
I believe my vehicle is apart of a recall that affects the same vehicle Yr./Mk./Mdl. as mine. When my VIN was searched by the service department at the dealer (same manufacture) it said no recall. I was told that the recall was for the vehicles from a different assembly plant. My vehicle seams to be having the same affect/issues as described in the recall. Recall in reference: Recall Date: April 17, 2019 Recall Number: SC176 Issue: 1) Car ran bad 2) Replaced Spark plugs and coil packs and the car ran good 3) Car ran bad 4) Replaced downstream 02 and the car ran good 5) Car ran bad 6) Replaced upstream O2 sensor and the car ran good 7) Car ran bad 8) Car spits oil out the exhaust pipe 9) Car no longer operable
The engine and catalytic converter failed while driving on the highway started slowing down and making a sound
Kia didn't thoroughly inspect my car in response to recall 19V101which would have caught a damaged catalytic converter. Kia updated the code in 2019 but did not replace my catalytic converter and is now unwilling to honor the recall repair necessary. My catalytic converter is now damaged with the same symptoms identified in the recall. Kia is insisting that I cover the costs associated with the repair.
Engine stalling/losing acceleration. Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. The engine stalls and loses acceleration spontaneously during driving. This will lead to a failing O2 sensor, not sure which comes first. My car would lose power on the freeway and making Left hand turns leading to near crashes. The problem has been confirmed by a repair shop. No warning lamps were triggered not sure if this is also part of the problem, it does not trigger a warning light.
2016 Kia Soul (50300 miles):The day after service at dealer car emitted smoke from tailpipe, which it had not at any time before. They diagnosed with borescope as cylinder scoring and needed engine replacement. I bought it used so 5 year warranty was expired. I contacted Kia America, who had spoken to dealer, and was told warranty was expired. I towed it back home. I could drive it but emits lots of smoke and will seize at some point and cause a safety hazard to me and others which Kia seems fine with. For now it safely parked unless it spontaneously catches fire as other Kia's have done. It has the NU 2.0 engine which, as you are aware, has a history of disastrous issues and lawsuits regarding the combustion chamber, including rod bearings, piston rings and excessive oil consumption. These problems can cause death and injury through fires and stalled engines. They should not be allowed to specify individual parts for recall, when any defective part in the combustion chamber can cause total engine failure. A safe engine, when maintained at a dealer should not need replacement after 7 years and 50000 miles. These problems come to light after several years and had I known about them I never would have bought a Kia. I thought their 10yr warranty was because they believed in their quality not because they knew customers were going to need it. I have now seen the complaints and TSBs that have been issued regarding this engine and Kia has not chosen to do the right thing without being forced, probably because it would put them out of business. I believe that even a replacement engine would be susceptible to the same problems. How can I sell a car to someone knowing that it could result in their death or injury? It is time to hold them accountable regardless of the effect on their business. New logos and marketing have not improved their quality or safety. They have, however, made them more popular. Which means there are many more dangerous vehicles on the road.
Re: NHTSA Recall 19V120 / KIA Safety Recall SC176. On 1/15/2024, I took my KIA to Premier KIA of Carlsbad. They said the engine needed to be replaced under the above safety recall campaign. I have attached the final invoice, showing the safety recall work was completed on 5/31/2024. I provided multiple copies of that invoice (and my rental car receipts) to KIA Customer Care since 6/4/24. The primary KIA Customer Care agent has been Casey M. Casey directed me to contact "the KIA team" handling my repair costs, a class-action law firm in Oregon. Counsel there was displeased at the attempted hand-off as my car clearly did not qualify. It took over two months to get the case out of that loop. It went back to Casey. Over one year later and tenacious follow up, two unresolved matters remain stuck. Everything is documented. 1. My VIN shows up as "Safety Recall Work Incomplete," which will be on my DMV registration, CarFax, etc. I still get notices of incomplete work from KIA. I have asked how to correct this. Casey says the dealership "knows the channels" and to ask them. I've reached out to Premier, been shuffled around, and left VMs as recently as today. Q: Can the NHSTA use the attached invoice as proof to remove the incomplete status from my VIN? What is needed and from whom? 2. Can the NHSTA help here? Premier said to rent a car (no loaners) as KIA covers recall-work rental costs. Premier had my car for 138 days. I rented a car for 127 of the days at a total cost of $7065. I had no option but use my credit card with compound daily interest that accrued for almost a year. Casey and I previously reviewed rental receipts correcting his 123 day count to 127. Enterprise overlapped days due to in/out times; we subtracted those. I sent email confirmation of our call and 127 day total. Finally, on 1/9/25, KIA issued payment of $5166 for 123 days at $42/day. I emailed and called Casey. He replied $5166 is the max and provided the same incorrect breakdown of 123 days.
My family decided to purchase a 2016 Kia Soul and it was a great car until it stalled on me on a highway, and funny enough I was helping my father on his vehicle on the highway. I had this car towed to Raceway Kia at Freehold NJ , who provided a KDKS software update to the engine. A short time later, the car had to be sent again and they performed an oil consumption test. By this time, my car was near the warranty expiration of 100k and they stated that since I performed this, that if there were problems with my vehicle, they would fix it. Fast forward and now I am experiencing a knocking in my car and it is losing acceleration/ power. I sent my Kia Soul to another dealer, Matt Blatt Kia at Toms River. They diagnosed the engine and stated that there were no engine problems or codes and that I need a new catalytic converter that costs over $3000. This is not fair because there is research that supports that because there is engine problems with this model, this could contribute to catalytic converter problems. I am aware there is an ongoing settlement that qualifies my 2016 Kia Soul, and know that others have had their engines replaced. Links: [XXX] [XXX] What should I do next? I do have the receipts with line by line itemized suggested repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown had check engine light come on scanned at O'Reilly came up with recall # SC176 but searching VIN said its not effective
Certainly. I own a 2016 Kia Soul, and recently I've become aware of some serious issues with the vehicle that are deeply concerning. It has come to my attention that the car is experiencing piston damage, which could potentially result in engine stalling, thereby significantly increasing the risk of a crash. Furthermore, there is a possibility that a broken connecting rod may puncture the engine block, leading to the escape of engine oil. This could not only cause significant damage to the engine but also poses a serious safety hazard. In the worst-case scenario, the leaking oil may come into contact with the hot exhaust system, significantly increasing the risk of a My 2016 Kia Soul has been causing me a lot of trouble. Every 5-6 months, it needs a tune-up, and it frequently starts making loud noises from the engine. The car also has a concerning habit of skipping, and at times, it won't go faster than 20 miles an hour. This unreliable performance has put me in dangerous situations, including being side-swiped due to the vehicle randomly cutting off while driving. In an effort to get to the bottom of these issues, I had a diagnostic test run on the car, and the results were troubling. The codes that came up include P1326 for the glow relay stuck on the power train system, as well as anti-lock codes What is particularly distressing about this situation is that despite the severity of these potential risks, Kia of Pendleton has refused to address the issue and rectify the problems with my vehicle. This lack of action is extremely worrying, especially given that I regularly travel with my two kids in the car. The safety of my family is paramount, and the fact that we have almost been involved in crashes twice due to these issues is deeply troubling. I am reaching out for assistance and resolution in this matter. The safety of my vehicle and the well-being of my family are at stake, and I urgently need a response and a plan to address these serious safety concerns.
Engine loss power when driving, specially when going up on bridges way. If I’m driving 30mph then get to 20 mph even less. Since that, it’s been bad
There was an engine light on my Kia and put on code reader and had several misfires and catalytic converter and sensor emissions control. Called Kia dealership and was told not covered under vin number for safety recall. But doing same thing as ones recalled. Will drive but than stalls and almost causing people behind me to rear end me on very busy road ways. Manufacture has not inspected it dealership refused it. Could end up killing someone and I can’t afford to fix only 122 ,000miles and I’m on fixed income started 2 weeks with issues
Changed oxygen sensor and check engine light is still on
Catalytic converter failing. First began failing in December 2023. Took to have serviced. Told to put cataclean in my gas tank. Check engine light went off. Check engine light came back on again. Same code for catalytic convertable. Was told that it was a possible O2 sensor, or possibly be the catalytic converter. Then I was notified other 2016 Kia soul have had the exact same issue with a faulty Cadillac converter failing and effecting performance and causing engine damage. This was a Kia dealership that notified me of this. However even though I have a 2016 Kia soul, and there’s already a recall on Catalyatic converters for 2016 Kia soul, I was told I’d need to pay out-of-pocket for a new catalyatic converter because my car wasn’t on the recall list. Other models the 2016 Kia soul have also failed. The recall needs to be extended to all models of the 2016 Kia soul. This is a bigger issue than Kia is admitting. Because the dealerships all know that the 2016, Kia souls have faulty catalytic converters. The dealership sold me the 2019 Kia soul back in 2021 and did not reveal that. There was a major issue with the catalytic converters for all the Kia soul 2016 models. They simply told me there were no recalls, but that didn’t mean that it wasn’t gonna pop up with issues for this model because they’ve had issues. Of course this was not revealed by the sales person, but rather the service department manager when I begin having issues with my 2016 Kia soul for other things. Now the catalytic converter in my car is going out, but it should be a part of the recall, because it is causing issues for not only the O2 sensor, but the car in general.
This car was bought used with less than 100,000 mile in less than 6 months of ownership the catalytic converter failed. The check engine light was not on. The car would not drive over 30 miles on the interstate and had to be towed last November 2022.After inspecting the car, the catalytic converter was clogged. After it was replaced, the owner has replaced spark plugs, coil packs, and oxygen sensor with no avail. The check engine light remains on. The converter is continuing to fail. No mechanic can figure out what it causing the issue.
to whom it may concern my name is [XXX] I'm writing in regards to my girlfriends and I 2016 kia soul. we bought the vehicle in 2022 and the check engine light came on with a code for catalytic converter and there was a recall concerning the catalytic converter but I was told the recall got done in 2019 but obviously it wasn't done right or it failed again now kia won't do anything for me. you can contact me at [XXX] or email [XXX] thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Kia Soul. The contact stated while driving 70 MPH, the vehicle lost motive power and was unable to accelerate above 70 MPH. The contact was able to pull the vehicle to the shoulder of the road, where the vehicle stalled. The vehicle was able to restart, but the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 107,000.
The contact owns a 2016 Kia Soul. The contact stated that the vehicle was experiencing abnormal oil consumption. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that oil was leaking into the catalytic converter. The vehicle was taken to another independent mechanic, where an oil change was performed after two weeks. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 147,360.
I had my car for almost a year and kept up with the oil changes and other minor work on the vehicle. Then all of a sudden my oil light kept coming on when I had gotten an oil change two days before. I had a mechanic check under the hood and they stated it was no oil in the car i than told them that I just got an oil change two days ago and that I never had an problem with this before every since than I had to constantly get oil changes because the car would run down quickly. I took the car to Kia for them to take a look at it and found out I got a recall on the catalytic converter system and they claim to have fixed it. Kia stated there was no oil leak that would cause the car to continue to need oil I told them how many times I had to get top offs and oil changes. The car started knocking loudly and shutting off in the middle of driving and next thing I know a mechanic is telling me that my motor is gone.
The catalytic converter needs to be replaced. This 2016 Kia Soul has been leaking or burning oil for over a year. I would have to either get my oil changed or put more oil in around 3,000 miles (It recommended to get an oil change every 5,000 miles with synthetic oil). I don't see oil on the ground, so it's either burning oil or leaking into the catalytic converter or elsewhere. I had the PI2002B done, but my car did not qualify for the SC176, 20V750, or SC200 recalls by one year. All of these recalls could affect the engine and catalytic converter. I have also brought it into the dealership at least four times in the last 2.5 years because the check engine light came on. The first time is when they performed the PI2002B (Product Improvement Campaign). Two times they said I needed a new gas cap. The last time they said I needed to have a consumption test done. 100 miles into the consumption test my car became extremely sluggish and made a slight rattling noise at 65 mph. I think the 2016 should have been under the aforehand recalls.
Paint started peeling on the side mirrors, door handles within the last year and seems to have progressed really quickly. They are bubbling, cracking and then just chipping off to reveal the unfinished layer underneath. This seems like it will expose the car body to more elements and encourage rusting. I'd like to avoid that.
My vehicle has stranded me twice due to the same issue—error code P1326, which I am regrettably too familiar with. It is apparently associated with the Knock Sensor Detection System and the possibility of defective piston oil rings
Traveling on the interstate five days ago, the vehicle (2016 Kia Soul) started knocking and I could not accelerate. Was able to safely get off the road and had the vehicle taken to the closest dealership. Vehicle has had significant oil consumption. Diagnostic test concluded ignition coil replacement was needed due to code P0302. Other recommended action was fuel induction service. I've read online these are short term measures that generally do not work and that the knocking, inability to accelerate, and the check engine light coming on will recur. Last November, I had the software patch PI20002B ECU update. Since February of 2023, I have had three incidents due to the known problems with the engine for this model year. Why won't Kia and the dealers simply replace the darn engine?
The contact owns a 2016 Kia Soul. The contact stated while driving at undisclosed speeds, the vehicle stalled. The vehicle failed to accelerate to highway speeds. The vehicle continuously went into LIMP Mode. The message for rod bearing failure was displayed on the display screen. The contact used a code reader and reset the system. While driving at an undisclosed speed, the check engine warning light illuminated. The knock sensor message was displayed. The contact called the local dealer and was informed that the vehicle had a salvage title and declined to perform the service. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 77,000.
I put the car in park, and exited the car to do something, and it started to move forward on its own. I jumped back in the car and stepped on brakes, and shut the engine off. I was to the side of the car, so did not get injured. On a different occasion I was parking the car in the carport, and put the car into park. When I released the foot brake, the car started moving forward on its own again. I put on the brake, put the car into reverse to reverse to the parking spot, put the car into park and put the parking brake on. Others were around the car, but not directly in front of the car so no one was injured. The car has not been taken to the dealer yet for this issue, not has anyone inspected it for this problem. I have an appointment soon for an inspection by the dealer. These incidents happened without warning.
The contact owns a 2016 Kia Soul. The contact stated while driving 55 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle failed to properly respond. The contact pulled to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty catalytic converter. The vehicle had not been repaired by a dealer. The manufacturer was made aware of the failure and filed a case for the failure. The failure mileage was approximately 79,000.
Check engine light came. Took it to my mechanic and diagnostics was done, and it showed code PO40 ???. That's when found out about a recall that was issued back in 2019, to prevent what happened to the catalytic converter in my car.
The contact owns a 2016 Kia Soul. The contact stated while her husband was driving 45 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine warning light was illuminated. The vehicle failed to accelerate until the vehicle stopped. The vehicle was towed to the dealer where it was diagnosed with internal failure in an exhaust manifold. The vehicle was repaired; however, the failure persisted. The contact stated that after the vehicle was repaired, approximately every 2,000 miles the oil warning light would illuminate. The contact stated that recently the check engine warning light illuminated. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
The contact owns a 2016 Kia Soul. The contact was informed by the dealer that the vehicle had consumed a rapid amount of oil soon after an oil change. The vehicle was taken to a dealer where he was informed that an oil consumption test and a top engine cleaning would need to be performed to determine the cause of the failure. The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was 91,326.
Catalytic converter is overheating resulting in a check engine light. The code is P0420.
The contact owns a 2016 Kia Soul. The contact stated while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the engine was consuming an excessive amount of engine oil. The dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact was referred to the manufacturer who later referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 90,000.