NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Kia Soul. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
While driving down the highway, the engine began misfiring and making a grinding noise. The car started to die in the center of the highway and was losing engine power. This was incredibly dangerous as it was in the middle of the highway during a busy commute. The Kia dealership inspected it and said it was a defect with the engine, but they couldn't do it under a recall because they didn't update the firmware on the engine first. There were no warning signs, the car just died out of no where. The car had great engine upkeep before then.
My 2018 Kia burns through oil before 3000 miles. I have been told that this is not normal at all. I have been having this issue for some time now. The most recent time was this week. It’s been and issue for at least a year or close to it.
My 2018 Kia Soul is guzzling oil even after an oil consumption test and a head gasket and valve cover gasket replacement. We are using a quart of synthetic blend oil every 500 miles. We cannot be the only people with this complaint!! Vehicle has less than 95,000 miles on it. The Kia Dealership in Clarksville, TN has been the only place to work on our vehicle since buying it a little over one year ago. Said vehicle has been guzzling oil since day one of our purchase.
The contact owns a 2018 Kia Soul. The contact stated that while driving at 25 MPH, another vehicle traveling at a high rate of speed crashed into the front end of her vehicle. The air bags did not deploy upon impact which caused the contact to hit her chest on the steering wheel. The contact was treated by EMTs at the scene of the accident and was later taken to the emergency room by her daughter. The contact was treated for pain and soreness to her sternum. The other driver was not injured and did not seek medical attention. A police report was filed. The contact's son-in-law was able to drive the vehicle to the contact's home which was nearby. The dealer nor the manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered that her vehicle was placed under NHTSA Campaign Number: 22V031000(AIR BAGS). The vehicle had yet to be inspected or diagnosed. The failure mileage was approximately 36,000.
I was driving on Interstate 64.im Norfolk when the car started to smoke, I just made to the side of the road and my car turned off. My dad told me that I he had the same thing happen to him on his 2011 optima his car turned off on the road. Kia had a recall on Kia optima engines. I spoke to another person that has a sol the same thing happened to them and there car only had 70,000 miles. Kia has put bad dangerous engines in there cars.
The contact owns a 2018 Kia Soul. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The contact was able to restart the vehicle and coast to the side of the road in neutral before the vehicle stalled again. The vehicle was not drivable. The vehicle was towed to the residence; the following day the vehicle was towed to the dealer. The contact was informed of three open recalls before the vehicle could be diagnosed. The recalls were completed. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 139,354.
The contact owns a 2018 Kia Soul. The contact stated while driving 45 MPH, he heard an abnormal knocking sound coming from the engine. There was no warning light illuminated. The contact pulled over and discovered a light grayish smoke coming from the engine. The contact had the vehicle towed to his residence and the next day called the dealer. The vehicle was then towed to City KIA of Greater Orlando (9550 S Orange Blossom Trl, Orlando, FL 32837). The contact was informed that since his vehicle was not serviced under a software update, they could service the vehicle under warranty. The vehicle was not repaired. The failure mileage was approximately 100,000.
My name is [XXX], I own Kia Soul 2018 and I took my vehicle for an airbag recall and an ECU Update as part of a product improvement on May 7th of 2022. When I took the car out of the dealership store and I was on the freeway, the engine light turned on and the car wasn’t speeding more than 40mi/h. This happened two times, I was driving under the average speed of a freeway with no means to surpass other vehicles and get the freeway exits safety. On the third time this happened, the dealership said they would need to inspect the car and probably ask for an engine replacement. The product improvement activated the P1326 code, this happens when the Knock Sensor Detection System (KSDS) detects vibrations indicating the onset of excessive connecting rod bearing wear. If vibrations caused by bearing wear start to occur, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Limp Home Mode. This was exactly what happened with my car. I sent all the invoices and bank statements to Kia to prove that I was regularly changing the car oil and giving the proper maintenance. Kia sent a letter for costumers that own Kia Soul where they guarantee that vehicles who passed through this product improvement and had the KSDS activate would have the warranty extended for 150,000 miles. However, even though the own dealership said that the noise sounds like a rod bearing Kia denied extending my warranty. It has been two months since I don’t have a car to go to work and neither Kia nor the dealership gave me any assistance on this. Every time that I call Kia, I spend an average of 40 minutes just waiting for someone to help me. My vehicle is 2018 and has 90.000 miles and it is already needing an engine replacement that Kia denies covering under the warranty even though the car shows all the signs that it has a rod bearing failure. What was supposed to be an improvement turned out in a huge injury for me. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine Failure. Car began knocking. Checked oil, it was very low and slugged. No sign of oil leakage. 8k cost to repair. Kia isn’t cooperating with warranty coverage. We are challenging them. About a week earlier car had done spontaneous system check and showed no adverse results. No warnings.
I bought my 2018 Kia Soul from Fredy Kia Dealership in Houston, TX and after 3 years and 124K miles the engine failed. It started with the check light for 'engine knock sensor' code 1326. I had the sensor replaced but the mechanics mentioned that my oil was extremally low and needed oil. I just had my oil replaced by Archer Kia dealership 2 month prior how could that be? So they replace the oil and the sensor. I drove it for 4 hours and the check engine light came on again this time there is a knocking sound. The mechanics say its a blown piston and now the engine has to be replaced. This is incredibly sad and frustrating to know that these cars' engine fail after 100K and have to replace the engine. After researching on on this site and https://www.aboutautomobile.com/, this engine problem has been going on since 2012. How can this be? Why isn't Kia doing something to cover and fix this issue?
Car Insurence informed us that the Car is Missing the engine anti-theft interlock system and no Dealership is not responding, I have COPD and can not have the car missing for a TicToK steal this car challenge by Hyundai/KIA.
There is a recall on the airbag sensor or something. Since I was notified earlier this year, NONE of the KIA dealers are trying to correct the problem. I have been getting the run around about them fixing the problem. Excuses ranges from a 6 month wait to make an appt. to we don't have the part and when it comes in we will schedule an appt. but it has been 11 months and the RECALL hasn't been fixed on my car to this date. Called the manufacturer and they never called me back after waiting on hold for an hour.
My catalytic converter is going out on my car and i bought it last year in march
My engine blew it just hit 80,000 miles on the dot and since I’m purchasing it threw Freedom Chevrolet Buick gmc by Ed Morse and not Kia directly my car cannot get fixed! I still owe a pretty penny and now I have no way of fixing when other Kia’s have had the same issue with engine blowing I just would like my car fixed. My safety and my kids what put in danger when it decided to do this On a busy road!
Follow up to complaint number 11446088 submitted on 1/3/2022 Car was taken to dealership on 12/18/2021 for check engine light with code P1326 and car entered a limp home mode that limited engine RPMs to 1800-2000 RPM. I received a call from dealership on 1/12/2022 informing me that car was ready for pickup. Picked up car on 1/13/2022, where invoice says the following: "77240 p1326 DTC 39250fln/39250rq0 check engine light on arrival, trouble code p1326. bearing clearance test was not able to be performed due to no tsb opened yet for this year make and model. opened a pwa case performed compression and leak down test passed . performed few test tech line required and came to a conclusion that engine replacement is not approved, knock sensor was approved under warranty vehicle will be shipped with no dcts over 2 drive cycles of 10 miles" Two notes: (1) it appears that the manufacturer informed dealership that it would not approve replacing the engine, despite the engine being under warranty, because no recall has yet been issued on the 2018 model year. (2) the dealership say they performed 2 drive cycles, each of at least 10 miles. This was not done, as shown on the mileage in/out readings on the attached invoice (see attached document, "06 - 2022-01-12 - Kia Carson - Invoice"). Attached are 8 documents for all the documents I have related to this problem: (1) NHTSA - Vehicle Complaint - 11446088 - 2022-01-03 (2) Kia Product Improvement Campaign Letter - 2021-11-16 (3) 01 - 2021-12-04 - Kia Carson - Workorder (4) 02 - 2021-12-04 - Kia Carson - Invoice (5) 03 - 2021-12-07 - Kia Carson - Workorder (6) 04 - 2021-12-07 - Kia Carson - Invoice (7) 05 - 2021-12-18 - Kia Carson - Workorder (8) 06 - 2022-01-12 - Kia Carson - Invoice Answers to questions above: (1) not available for inspection. I no longer possess vehicle (2) see complaint 11446088 (3) dealer confirmed problem, see 2022-01-12 invoice (4) yes, see 2022-01-12 invoice (5) see complaint 11446088
The contact's daughter-in-law owns a 2018 Kia Soul. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The oil warning light illuminated, and the contact's husband poured oil into the oil reservoir. The vehicle was towed to the contact's daughter-in-law's residence. An unknown dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was diagnosed by two independent mechanics with engine damage and connecting rod failure, which punctured the engine block. The engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they had issued a Product Improvement Campaign for the engine in November 2020; however, they did not have the contact's daughter-in-law's address. The failure mileage was approximately 100,000.
Buyer beware, DO NOT PURCHASE A KIA. Kept up with oil changes on the car. Purchased used in 2019 at 45k miles. While driving from work car just stopped working, and engine and oil light turned on. Electrical was working replaced battery maybe two months earlier. Wasn’t due for an oil change. Took car to a mechanic who said it was low on oil which seemed odd. Also replaced brake pads and rotors. $1000 later the car starts making a horrible rattling sound and the oil light and engine light turn on and car almost immediately dies. Took car to dealership, engine is done. This is happening to ALL of Kias cars that are being put on to the market. These cars are STILL being sold and they are all very much aware that these engines are bad. An entire decade of BAD ENGINES from Kia. And they are doing nothing. NOTHING. No recalls on this car. So now I am f*****. I have had this car for TWO years and it is only THREE years old and the engine is DONE. How is nothing being done about this???? Why are our voices being ignored?? There are complaints on this page with this EXACT issue. Why aren’t these cars being recalled?? I had my boyfriend and 3 dogs in the car, what if my car had caught on fire like their other crappy cars they have put out? Would I just be another person murdered by Kia and no one does a thing about it? (Allegedly)
On 16 November 2021, Kia sent a letter for a Product Improvement Campaign to install software called "Knock Sensor Detection System" ("KSDS") on my 2018 Kia Soul Plus. The software update was installed on 4 December 2021. The 16 November letter noted that if KSDS detected a problem, the car would enter a limp home mode that limited engine RPMs to 1800-2000 RPM and the Malfunction Indicator Lamp ("check engine light") would blink continuously. On 17 December 2021, the check engine light started to blink continuously, and the engine RPMs never exceeded 2000 RPM. I took the car to the dealership on 18 December 2021. The car is not safely operable. The dealership told me that they needed technical assistance from the factory, which they have not yet received as of 3 January 2022. I'm reporting the issue because it appears to be related to the known engine manufacturing defects in Theta, Nu, and Gamma lines of engines, and that these issues persist beyond the 2011-2016 model years (for which a recall has already issued) and at least into the 2018 model year. Answers to questions: (1) powertrain/engine failure, possibly other system(s) (2) safety risk is known fire danger in Theta, Nu, and Gamma engines (3) dealer is currently diagnosing/confirming the issue (as of 1/3/22) (4) only dealer has inspected vehicle (as of 1/3/22) (5) no issues prior to 12/17/21, when Malfunction Indicator Lamp ("check engine light") started to blink continuously and engine RPMs were limited to 2000 RPM.
The alarm won’t let me in the car. Got a jump started for a few. Cut it off now it has not started again. Changed starter that did nothing. Can’t connect to the key, dashboard keeps blinking, Alarm keeps crashing. Battery checked out good. No ideal what is wrong
At 94,000 miles without warning I have a rod knock. I have maintained oil changes regularly and topped my oil off before this drive. No warning lights no indicators. Just a blown engine.
I have my oil changed regularly. At about 49,000 miles, upon braking, the oil light came on. When accelerating the oil light would go off. I checked the oil and it didn't even register. I added 2 quarts of oil to bring it to the mid line of dipstick. Took the car in, and had oil changed. 3 weeks later, at 50,000 miles, the oil is now a 1/2 quart low. Took car in to the dealer. They told me that the oil consumption of 1 quart every 1,000 miles is within normal range. This is ridiculous. I should not need to add oil to a 3 year old car between oil changes.
When driving down a perfectly straight Road, if you take your hands off the steering wheel for a Split Second, the car drifts to the left over the center line of the road. [XXX] did a four-wheel alignment, however, the receipt said I told them it was pulling to the right, I specifically told them it was pulling to the left. I have an appointment with them on 6 September 2022 to try to correct their mistake. I am not sure an alignment will correct the problem. Second item: there was a recall of the airbags on this vehicle. This recall was cleared by Rusty Wallace GMC Kia, 300 King Avenue, Morristown Tennessee 37014 phone 423-586-1441. I am concerned about the drifting to the left when hands are lifted from the steering wheel on a straight Road. This could cause an accident. What is the remedy for this problem? Thank you [XXX] [XXX] car was acquired on 11/11/ 21 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I went and got my oil changed yesterday. The man at the Kia dealership showed me a water bottle that was about 8 oz full with black oil. He told me that that’s all the oil I had in my car and I probably have engine damage. There were no warning lamps or anything else. And I routinely get my oil and tires maintenance. I am now having sounds coming from my vehicle but still no warning lamps.
While driving to work in my 2018 Kia soul on 10/16/21 vehicle has a significant hesitation pulling away from a stop sign/red-light. A very slight knocking noise could be heard. the oil light flickered on and then immediately went off. Next thing I know while doing 65 on the highway the oil, engine, and battery lights all lit up then suddenly power to the vehicle was gone! I managed to get the vehicle off the highway onto the shoulder of the road where I watched smoke pouring out of the engine bay. My vehicle only has 69059 miles. the 2.0L motor that is subject to many other recalls and issues is the same as what is in my Soul. . I've only had this car for less than two years! KIA REFUSES TO DO ANYTHING ABOUT IT!!
Engine started to knock, then it got louder and finally the engine stopped running. If it would have shut down on the busy interstate, it could have been a disaster. The problem has not been inspected by Manufacture. Trying to report to KIA. Engine has less than 84000. The oil light came on right before it died.
Engine Failure, Started burning oil, within a month of that started knocking, after 4 weeks the connecting rod went through the block. I was driving on a public roadway. Vehicle is in for repair now for a new short block, catalytic converter (oil damage) with the dealership and being repaired by the manufacturer under warranty. Only warning lamp the car has had was about a month prior for an inefficient catalytic converter. No warnings for low oil or engine trouble prior to developing the knock. Vehicle is at Celebration Kia in Delaware Ohio for repairs. The incident date is approximate.
So, I was driving down the road and there was like a tapping sound coming from the engine. It had been doing that tapping noise for a couple of days. All of a sudden a heard like a loud bang/pop noise and see smoke coming out of my engine area. The car stalled and I slowly let it coast to the side of the road. I looked at my rear view mirror and I see black smoke and a man running toward me yelling, "Get out of the car! Get out of the car! It's going to explode! Get out of the car!" Other cars were stopping and I couldn't tell what all the fuzz was about. I picked up my work lap top, parked the car, and took the keys off the ignition. Smoke was coming into the cabin and I realized this was something else. I opened the door and the man yelled again, "Get out!, Get out!" I did. I slowly got out of the car and made my way away from the car. I began recording because I was mad that this KIA that I had bought just over a year prior had broken down. It wasn't until I stepped further back that I see the fire coming upward and the engine was on fire as well. The KIA Soul 2018 burned completely down in less than 10 minutes. I was lucky to get out alive.
On several occasions now the vehicle has sped up on its own while parked. Thank goodness I had my foot on the brake but as soon as I let go of the brake, it went fast without my peddle on the gas. I stopped it with the break peddle and it did it again once I let go of the brake peddle. It usually takes a couple of times for the car not to do that. Also, the oil light hasn't warned me that the oil is low. The motor began rattling while I was near work and I stopped the vehicle. Someone helped me and told me that there was barely any oil in the engine. So, we added oil but now it's always rattling. It has also stalled while going up a hill. That's happened on two occasions. I believe I may have a lemon in my hands. KIA has yet to accept that it's still under warranty and they keep brushing me off.
Oil consumption issues that Kia knows about will not fix. Will not even make it 3000 miles before needing oil. It’s ridiculous that Kia knows about issues and will not fix the problem
MY ENGINE STARTED TO KNOCK OUT OF NO WHERE AND IT BLEW A ROD. I HAD A MECHANIC LOOK AT THE CAR AND HE SAID THE ENGINE WAS GONE. HE SAID YOUR CAR SHOULD NOT BE HAVING ENGINE PROBLEM AT ALL FOR THE YEAR OF THE CAR. I HAD ONLY HAD MY CAR NOT EVEN A YEAR. I GOT MY CAR IN 2020. MY CAR HAS BEEN SITTING IN MY YARD WITH A BLOWN ENGINE AND I AM MAKING MONTHLY PAYMENTS ON A CAR I CAN NOT DRIVE. I AM FURIOUS. I GOT MY CAR FROM HERTZ. I AM SO PISS. I NOTICE THEY RECALLED OTHER YEARS EXCEPT 2018. I NOTICE ALOT OF PEOPLE HAS REPORT THIS PROBLEM.
The car started making a squeaky noise checked to see if it was the brakes or anything else, nothing everything appears fine. Hera the noise again have it checked out turns out car has no oil what do ever. I have my car serviced every 3 m as it should be even before the miles I know and have read and other articles about the oil just disappearing, my car only has 53, 000 miles on it.
On the evening of 7/31/2021 myself and my 2 brothers were on our way home from shopping. It had just got dark outside. Suddenly there was a loud noise under the hood and the vehicle stopped dead in the middle of the road. Thank GOD we were not hit from behind. I put the flashers on to warn others. Other cars were blowing there horns, it was very dangerous for us and others as well. I called and got AAA there as soon as possible. The car was smoking and oil was every where. I had the car taken to an independent shop. They told me the connecting rod had gone through the engine block and that it was very bad. They suggested that I take it to the Kia dealership. They said Kia would know about the warranty's. I had AAA take it to the Kia dealer ship in west Orlando. I paid them 265.00 to do the diagnostics on the car. They told me the connecting rod bearing had caused the rod to go thru the engine block. They said I would Have to have a new engine (approx. 10,000.00 ). I said if I gave them the money when could i get my car? They said they didn't know. I ask if I could have a loaner vehicle to get myself to work. They said they don't do that. They also said at that cost I would not get a new engine. I was not treated very nice. I never had any trouble with my car. I had no warning of any kind it just suddenly stopped. I am a widow and my husband always told me to keep my oil changed. He said it is the life of the car. So I always changed my oil ahead of the scheduled time for it to be changed. I got my oil changed on 7/29/2021 and the bearing went bad on 7/31/2021. A friend from my church tried to contact Kia Corp. in California for assistance,but was treated rudely.I know there have been recalls on different Kia and Hundai engines for connecting rod Bearing issues.This was very dangerous many people could have been hurt or killed. Kia Will not help. I only have 71,000 miles on my car. I was the second owner of the car so my warranty is no good. 3 tech's have seen it.
My engine failed and gasket blew with no signs of over heated and no issues prior to failure car had no issues at all.
Around 65000 miles, While driving the engine just lost power and started knocking. There are a lot of forums with the same model with the same compliant and issue. even the Kia dealship says there is a problem with these engines. They are recommending a new engine I am afraid to have my family in this car.
While driving to work my engine began to knock, my oil light flickered and went out, and then I completely lost power. I took my 2018 Kia soul to a local mechanic and he confirmed that my engine was blown and would need to be replaced with only 78,388 miles on my vehicle.
I have been a 3 car Kia customer for almost 10 years. In the last 10 months I have had more than a dozen service visits. Starting in August 2020 my engine was losing oil. After first visit, my SA Edwin agreed this is a problem, do the oil consumption test and we’ll be on our way for a repair. Test Done, with a "sorry" we have to do the test again but we replaced the ignition coil. (2nd Coil since I’ve owned car) And again we test. With more "Sorry" it didn't burn enough oil, or you have to come in EXACTLY at 1,000 miles. (This is NOT true; math can be converted at any mileage over the 1,000.) Even when I told them it starts burning at the 2,000 mark after oil change. Over and over again, I miss work to sit in the dealership, or WALK home, as the dealership insisted on these appointments but wouldn't give me a loaner (I have full coverage insurance) Finally in March 2021 they decide they will clean the combustion chamber. Need to leave car: they make me RENT a car saying it will be paid for with my warranty. ADDITIONAL days needed as more problems occurred while in for repair. (Oil switch). Keep the rental they told me, it’s covered. Return the rental and the dealership won’t PAY THE RENTAL. I have now missed over 30 hours of work, repeated oil change costs for the process, Rental Fees, Inspection fees that were never reimbursed. All in avoidance of a repair that was clearly needed to my engine. Go back into a new Kia on 6/1/21 for scheduled oil change, and the Tech tells me there is NO OIL ON THE DIPSTICK. AGAIN. 10 months later and I still have the same problem. THIS VEHICLE IS NOT SAFE and KIA will not address.
2018 kia soul+ with 2.0l engine has developed a rod knock at 86k miles. Kia customer service was made aware of the issue and has refused to to repair the vehicle. According to a kid certified technician at a kia dealership, the issue is the same as other kia vehicles with a recall for, "connecting rod excessive wear". Customer service was made aware of these findings and still refuses to issue recall. Engine currently runs, but can not be run for very long or driven due to eminent risk of catastrophic engine failure.
THE CRUISE CONTROL SOMEHOW AFFECTS THE ENGINE AND OR TRANSMISSION WHEN IN CRUISE IT SPEEDS UP WITH OUT PRESSING ON THE GAS THE MPR GOES WAY OVER 4 MPR THEN I CANCEL THE CRUISE AND RESET IT AND SAME THING HAPPENS THIS IS ON HWY
MY CAR HAS 64,700 MILES ON IT. I WAS ACCELERATING TO GET ON THE HIGHWAY GOING ABOUT 50 MILES PER HOUR ALL OF THE SUDDEN I HEARD A POOF NOISE WHITE SMOKE STARTED COMING FROM THE REAR OF THE CAR AND I LOST ALL POWER
Engine keeps burning oil Crazy that Kia wants me to pay $415 for an oil consumption test to prove to them my car burns oil. They should fix the issues with their Kia souls and any other automobile they make. They know it’s an issue but we have to pay out of pocket to get them to consider to fix it. Wish I had never bought a kia, life lesson learned.
Oil consumption issues Not normal Don’t understand why Kia knows about this issue but won’t fix it Over a year with this issue Place in poteau Cavanal Tire said it should be addressed By Kia not when my motor locks up! Kia says let pour gunk in your car to patch the issue they know about That should be addressed on why they have not fixed it.
JUST BOUGHT CAR, 33,000 MILES, WAS DRIVING AND TRANSMISSION MALFUNCTIONED, INTERNAL MECHANICAL DAMAGE
JANUARY 21ST 2021, WENT TO A DEALERSHIP IN MIAMI AND PURCHASED A USED KIA SOUL PLUS. JANUARY 26TH 2021, AFTER LEAVING THE POST OFFICE CAR SLOWED DOWN AND CAME TO A STOP. OIL LIGHT WAS GLITCHING PRIOR TO THAT DAY. CAR WAS IN DRIVE AND COULDN'T SHIFT GEARS TO PARK OR NEUTRAL. HAD TO PUSH THE CAR INTO A PARKING LOT AND SIT. TOOK TO A KIA DEALERSHIP AND THEY REPLACED OIL GASKET. TOOK THE CAR HOME FEW DAYS DRIVING TO AND FROM WORK. FEBRUARY 9TH CAR BROKE DOWN AGAIN WHILE TURNING INSIDE PARKING SPOT. CAR BATTERY LIGHT AND OIL PRESSURE LIGHT WAS BOTH ON. CAR WENT BACK TO KIA DEALERSHIP THURSDAY 11TH. KIA LOOKED AT THE CAR STATING OIL SLUDGE WAS ALL INSIDE THE ENGINE AND REPAIRS WILL COST $9,000. USED CAR IS NOT UNDER WARRANTY.
ON JANUARY 22, 2021, VEHICLE FELT SLUGGISH WHEN ACCELERATING. SOON AFTER, LOUD NOISE FROM ENGINE AND ENGINE DIED. VEHICLE TOWED TO DEALERSHIP, AND WAS DIAGNOSED WITH ENGINE FAILURE AT 75K MILES. DEALER STATED SEVERAL ENGINE FAILURES IN THE YEAR MODEL CURRENTLY BEING SERVICED. USED ENGINE WITH 12 MONTH WARRANTY WAS PRICED AT $9100.
THE CHECK ENGINE LIGHT COMES ON WITH ENGINE CONTROL SYSTEMS AS THE CAUSE OF THE ISSUE I HAVE HAD IT TO THE DEALER 5 TIMES NOW. STILL ON FOR THE 6TH TIME NOW!!!! I WAS TOLD THAT THE RECALL WOULD FIX THIS AND IT HAS NOT
WAS DRIVING ON A MAIN ROAD AND THE CAR JUST STOPPED. IT GAVE NO WARNINGS OR MADE NO NOTICES. IT JUST STOPPED WORKING. I HAD TO PUSH THE VEHICLE TO A SAFE AREA AND CALLED AAA TO COME AND TOW THE CAR TO MY HOME. MY HUSBAND WENT TO START IT AND SAID BATTERY WASN'T GOOD SO WE BOUGHT A NEW ONE, THEN HE STATES THE STARTER WAS BAD SO WE REPLACED IT, THEN WE FINALLY GOT IT TO START ONLY TO HEAR THE CAR MAKE A LOUD SLAPPING SOUND. THE CAR DOESN'T DRIVE AND THE ENGINE HAS FAILED. I AM THE SECOND OWNER SO THE WARRANTY JUST RAN OUT. I HAVE ONLY HAD THE CAR FOR 18 MONTHS. I HAVE TAKEN IT TO HAVE OIL CHANGES AND KEEP IT CLEAN. I HAVE TAKEN REALLY GREAT CARE FOR THE CAR AND I CAN'T UNDERSTAND WHY IT NEEDS A NEW ENGINE, WHEN IT'S A 2018 KIA. ENGINES SHOULD LAST A LONG TIME.
TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER SON'S APARTMENT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KIA OF SOUTH AUSTIN (5306 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 444-6635) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
I WAS DRIVING ON THE HIGHWAY FOR ABOUT 5 MINS AND MY KIA SOUL MADE A RATTLING NOISE THAN 200 FT LATER MY CAR WAS ON THE SIDE OF THE ROAD AND THE ENGINE IS GONE ACCORDING TO KIA DEALERSHIP AND GAVE NO WARNING ⚠️ LIGHTS ON THE DASH AND ENGINE JUST CUT OFF
I WAS DRIVING MY 2018 KIA SOUL WITH 89,000 MILES ON IT AND ENGINE MADE A RATTLE NOISE IMMEDIATELY FOLLOWED BY A LOUD CLUNK NOISE OUT OF THE BLUE. DRIVING APPROXIMATELY 50 MPH AND HAD BEEN DRIVING FOR ABOUT 20 MINUTES, AFTER THE NOISE THE ENGINE IMMEDIATELY DIES. I COAST INTO THE SHOULDER OF THE ROAD AND THE ENGINE IS LIGHTLY SMOKING AT THIS POINT. I HAD THE VEHICLE TOWED TO THE KIA DEALERSHIP WHERE THEY TELL ME THE ENGINE IS BLOWN AND NEEDS TO BE REPLACED, THE SHOP MANAGER ALSO STATES THAT THE 2018 KIA SOUL SHOULD HAVE AN ENGINE RECALL IN HIS OPINION BECAUSE HE STATED THAT THE ENGINE THE 2018 SOUL USES IS THE SAME ENGINE THAT IS IN OTHER KIA VEHICLES WITH RECALLS ON THEIR ENGINE. I HAVE RELIGIOUSLY PERFORMED ALL RECOMMENDED MAINTENANCE AND OIL CHANGES AT MANUFACTURES PRESCRIBED TIME.
I WAS DRIVING MY KIA 2018 SOUL TO MY JOB GOING AROUND 55 AN HOUR AND I HEARD A LOUD CLINK IN THE ENGINE, THE VEHICLE JUST GOT FIXED FROM HITTING A DEER AND PASTED INSPECTION. EVERYTHING DONE ON IT WAS COMETIC AND WAS NOT DUE FOR AN OIL CHANGE FOR ANOTHER 1,500 MILES. IT COMPLETELY BROKE DOWN WAS TOWED BACK TO WHO REPAIRED IT AND THE ENGINE IS COMPLETELY DESTROYED AND WILL NEED TO BE REPLACE. I ONLY HAD IT A YEAR AND IT ONLY HAS 73,000 MILES ON IT. I AM NOW OUT A VEHICLE AS I CANNOT AFFORD A NEW ENGINE AND ALWAYS GOT AN OIL CHANGE BEFORE THE RECOMMEND TIME AND MILEAGE. THIS IS NOT AN ISSUE A VECHILE SHOULD HAVE IN THE CONDITION IT IS IN!!!!