2024 Kia Telluride Complaint Log

Vehicle was turned on and the dashboard displaying speedometer and RPMs is completely black.

Car is parked, off and locked tailgate has automatically opened. This has happened 3 or 4 times now.

Windshield made a popping noise while stopped at a signal light and a crack began to spread from the bottom left side of the drivers side, up the middle of the glass towards the passenger side. There are two cracks forming,

The front passenger seat of my 2024 Kia Telluride began emitting smoke while I was driving it. It quickly incapsulated the entire interior of my vehicle in thick smoke. The fire department had to be called to extinguish the fire. Prior to a fire starting while I was driving my vehicle, my vehicle had been in for a recall where they allegedly fixed the problem. The Kia telluride is not safe for anyone to drive when the product they’re producing starts a fire while it’s being driven.

The contact owns a 2024 Kia Telluride. The contact stated while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken to the local dealer for a routine oil change prior to the failure. The vehicle was taken to another local dealer, Van Nuys Kia (6115 Van Nuys Blvd., Van Nuys, CA 91401); where it was diagnosed that the evaporator cooler and charcoal canister were leaking emissions. There was a small leak in the evaporator system. The vehicle was not repaired. The manufacturer was contacted and confirmed that there were no recalls or warranty coverage on the vehicle. The failure mileage was approximately 10,000.

During normal driving conditions, the windshield started cracking halfway up the drivers side horizontally. The crack begins from the edge under the trim and goes almost halfway across. The windshield does not appear to have been damaged in any way and no impacts from rocks. I saw the crack start from the outer edge and travel across the windshield as I was driving. The vehicle is kept in a garage. I contacted the dealer and they told me to contact Kia Customer Service which I am doing later today. This certainly appears to be a defect and is a safety hazard as the glass cracked without any direct cause. The vehicle is available for inspection.

Instrument cluster above the steering wheel is black and will not work. No way to know speed as well as other important things.

Windshield crack

The trim on my passenger door is coming off! The adhesive is obviously defective. The piece flops when driving and is a risk to others as it may pop off. I’ve read that thousands of 2024 Telluride models have this problem! It is dangerous problem that kia needs to fix!

My SUV was sitting in the driveway and a crack appeared out of nowhere.

3rd sear Buckle RH - 3rd row Rear bench right side rear passenger seatbelt anchor/buckle assembly (Right of 3RD Position) is damaged when rear seat is in down-folded position and soft length of seat buckle has slipped back under rear back rest. Receiving buckle is being crushed when seat is in folded position - KIA dealer argues misuse by customer - but fault is with manufacturer as rear buckle can slip below elastic tether because there is no stable anchor length between fixing bolt and tether point. Result is that seat buckle coupling becomes crushed when seat is in folded position. Part Replaced with K 89843 S9510WK

Driver's instrument panel goes black and fails to show any vehicle info i. E. Speedometer, gauges, etc.

Software malfunction left the primary dashboard and all associated systems inoperable and in an unresposive state.

0n 12-23-2025 I left our Kia Telluride with the engine running for 4 hours in our cul-de-sac. Eventually our neighbors told us the vehicle was running. The car was unlocked and the key fob was not inside. I know, stupid thing to do. I had to move the vehicle for an appliance delivery and accidentally left it is running. Approx nine months prior my wife thought she had pushed the button to turn vehicle off after parking in the garage and shutting the door. I was not home, but I received a notification on my phone from KIA Connect that the engine had been running for nearly an hour. I immediately contacted my wife, and she turned the car off. This is an extremely dangerous condition to ignore. For today's occurrence in the cul-de-sac, I did not receive a notification. I've learned that was because I let the Kia Connect App, Ultimate Tier package expires after the 1-year free trial subscription ended. It's my opinion that the extended, unattended run detection feature should be part of the vehicle and not behind a pay-walling APP. My GMC 2024 Yukon has 15 minute unattended shut down integrated into the vehicle. So, a precedence of a safety concern and of available engineering has been recognized by some auto manufacturers. Please don't ignore this condition.

I have owned the vehicle for less than a month, 750 miles to date and the windshield is cracked down the center possing a safety risk while driving.

The manufactured seat belt and alarm system failed. My seat belt alarm for the 3rd row rear seat fires intermittently while driving when the seat is empty (no one or no items are in the seat) since I purchased the vehicle. I had this issue evaluated at a Kia Dealership, but they ran diagnostics and "no codes" came up so they did not fix anything. The issue persists. Recently, I had my rear passenger side window broken by a thief and they entered my vehicle when it was locked. The manufacturers alarm did not fire at all.

2 Electrical Related Issues: 1. The car's ON/OFF button will not engage with key fob inside the vehicle. Can only start the car with remote start (this first occurred on 2/3/25; Peak Kia Service was called on 2/4/2025 and service scheduled for 2/12/2025) 2. Car battery died unexpectedly and within 3 months of ownership (2/11/2025) - Put my own safety at risk as I was in a dark parking lot and my car, while it would unlock, would not turn on - Car battery dying unexpectedly puts my and my children's safety at risk particularly when confronted with cold temperatures and the inability to use the vehicle unexpectedly AAA was called on 2/11/25 and they found the battery had an unusual drain registering 340/800. The car was jumped and left running for 30 minutes. Peak Kia was made aware of the issue with the non-start issue on 2/4/2025, they gave me verbal confirmation they have had no known issues with this, specific to the Kia Telluride. No warning signs prior to either issue.

Dashboard / cluster screen went completely black on two separate occasions while driving.

Transmission constantly slipping after driving and transmission gets warmed up. Vehicle continues to rev up and enter high RPMS before changing gears and then jolts the vehicle as changing gears. Also steadily leaking coolant fluids, have taken vehicle to the dealership as of now THREE times to have the coolant issue serviced. Repairs are still not complete to date.

As I was driving to work my sunroof exploded. I was miles away from an overpass and nothing flew out of any vehicle around me. It just randomly exploded. I could hear glass shuffling around on my sunshade. Thankfully the sunshade wasn't open or else I would have been covered in glass. Took it to a dealership and they told me it wasn't covered under any warranty and to tell my insurance it was "due to weather and wind causing the sunroof to bend and flex".

When you are stuck in the snow and start to spin, the AWD kicks out and you cannot move. Very big issue for anyone that lives in an area that snow accumulates.

Heads up Display

Window trim flew off on expressway. This is a known issue with Kia.

When active cruise control is active the forward collection activates when their are shades and sun breaks in the road. Also when cruise control is activated, the forward colition should slow down and or stop the vehicle whne it approuches a vehicle in front of it. Often when approuching a stoped car etc infront or foward of the telluride it does not break or slow down, it acts as if their are no obsticials in front of it. I have brought the vehicle to dealer when it had less than 3000 miles for this issue and will be bringing it back again on 1/28/2025 for this reacuring issue. Just today 1/17/25 it happened 7 times within a 5 mile travel.

A rock (a small one) was kicked up on my window by a passenger truck that was traveling in front of me that was going on to the shoulder of the road to make a turn into a parking lot. I went into the store and came back outside to see that a Crack formed in my window. I continued on my way to work, worked my 12 hour shift and then came outside to a bigger Crack in my window. While I was driving home from work the following morning the Crack actively spread further in a U shape WHILE I WAS DRIVING DOWN THE HIGHWAY. In no way should a small rock hit my windshield and in less than 15 minutes a Crack appears that only gets bigger and eventually spreads across the ENTIRE WINDSHIELD in less than 24 hours. I've never in my life seen something like this. I've driven cars for years with a chip in the windshield that never progressed or if it DID progress it was a MINIMAL Crack, nothing at all like this. This is insanity. It makes me question the safety of the windshield in general. Is the glass going to break while I'm driving down the highway?

Found crack in windshield while parked in garage, approximately 8 inches long on passenger side about 6" up from bottom of glass starting at the A pillar. Crack doubled in size by following day. There was no impact, it just cracked in a single line horizontal to the middle of the glass.

Fixed rear skylight exploded

I was notified of a recall on my vehicle related to door trim. I contacted my authorized Kia dealership to have the recall repaired and was told the required parts are unavailable, with no estimated timeline for resolution. I have been on a waitlist for over one year with no update. The unrepaired defect causes excessive noise that makes the vehicle unsafe and unsuitable for highway travel. I have submitted a formal demand letter to Kia America requesting either expedited repair, a vehicle buyback, or compensation for damages — and have received no response after 17 days.

The window trim on all four of my windows has come or is coming apart. There is a hazard to having these items fly off my car. I went into Kia reported the issue and they stated the parts are in back order. The existing trim has been taped down as this can impact other vehicles on the road. I am supposed to get a call with the parts like many others on this forum and have heard nothing back. FYI it’s not just the plastic of the trim that has come loose but the whole trim panel under the windows.

The dashboard will turn black while driving. It will reset after disconnecting the battery, but it will do the same thing a few days later. Also, with cruise control, the car will suddenly slow down on the highway when no vehicles are in front of the car.

The trim is coming off on my vehicle and before it comes off while driving and impacting another vehicle like someone else has reported on a community board I took it in to be replaced. I drive a lot but I'm lucky I'm still under 36k but this will only address the 2 pieces that are currently coming off. My concern is after 36k the rest will fall off and while driving so not only will it not be covered but it could impact other drivers if it flies off while driving.

Sunroof spontaneously exploded while driving.

I parked in a covered parking garage for about two hours. When I came out there was a crack about a foot long on my passenger side windshield. The crack quickly spread over the next couple of hours while driving almost double the size. There was not a rock that hit my car and it looks like tiny hold in my windshield very strange looking and then spread quickly. I believe my windshield is defective.

The Brakes on this car had a failure. As the car was approaching a stop, the pedal went to the floor without any notable slowing of the vehicle. Fortunately, there was not a car immediately in front my Telluride or approaching from the side, so there was no impact. The car was then towed to the Robert Brogden Olathe, Kia and inspected. They reported that the ABS light was on and that their was air in the brake line. Using a manual bleeding procedure, the air was removed, but they have not found how their air got into the line during the last mile. Obviously, Root Cause for the air getting into the sealed system must be identified for this car to be considered safe to drive. We took delivery of this vehicle on [XXX] with fewer than 50 miles on the odometer and it was inspected and tested for 100% of all systems fully operational. During the first 700+ miles, the brakes worked perfectly. Kia Service ticket it [XXX]. Kia Customer Service Case Number [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have trim pieces around side windows falling off my new vehicle or in process of falling off my vehicle. This seems to be possible safety hazard to other vehicles on the road.

Intermittently, the forward collision system engages (including self-braking) inappropriately when car is moving and there are no objects that should engage system. Happens at lower cruise control speeds most often. I started noticing after an update was installed to my vehicle in late Aug 2024. I went to Jeff Wyler Fairfield Kia, 5815 Dixie Highway, Fairfield, OH 45014. They refused to fix issue for unknown reasons. Obviously, a car braking suddenly without warning when moving is a serious issue that can result in serious injury, death.

The vehicle fails to accelerate from a stop in snow mode. Engine does not respond to acceleration pedal. My wife was stuck halfway in a intersection of a state highway. She had to shut off engine and restart the vehicle to get the car to function. No warning lights appeared. This has happened twice in the last week and after some research on the internet, it seems like this is not an isolated incident. Others have reported this same problem. Here is one particular case ID i saw was #11560843 with the same problem.

I was driving at on the highway at 65 MPH in 60-65 degree temperatures on an open highway with minimal traffic on clean roads with no road debris. A loud explosion followed by observing through the rearview mirror shattered sunroof glass shower over the back of the car. There was no damage to the shade cover nor remainder of the roof to suggest something struck the top of the car.

The contact owns a 2024 Kia Telluride. The contact stated while driving at an undisclosed speed, the driver's side rear window independently fractured. The vehicle was taken to an independent mechanic; however, the cause for the failure was not yet determined. The window was replaced. The vehicle was repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 8,400.

Gauge cluster is completely black. I am unable to tell the speed I am going, see how much gas I have or use features like the blind spot detection.

I was driving on the highway, heard a pop noise, assume a rock hit windshield but did not see anything, I got off on my exit, went into a store and came back out a few mins later and saw windshield had a long crack from the top down approx 14 inches.

Sunroof shattered while driving. Nothing struck the glass, we were not around any other vehicles, etc. it just exploded. The slide was closed, so no glass fell in vehicle.

Windshield cracked.

Turned car on to go to work and cluster infotainment screen with speedometer and gas gage was blank.

When I parked my vehicle I had a little less than half a tank of gas. I started my vehicle again 2 hours later and a low fuel warning appeared. I immediately looked at the instrument panel confused and the fuel gauge had no illumination as if the tank was completely empty and miles to empty showed 121. I turned off the vehicle, waited a minute and turned it back on. Again, the low fuel warning appeared, no illumination on the fuel gauge and this time the miles to empty was a dash line. I parked the vehicle nervous to drive it anywhere in this condition. I checked it again in a couple of hours with the same result. I put 1 liter of gas in the tank and the errors disappeared and the fuel gauge now shows half tank and 140 miles to empty. There is definitely something wrong somewhere.

I was backing out of a parking space and the automatic emergency brake kicked in. It scared the daylights out of me. I was actively using my mirrors and there was nothing behind me and nothing else moving for that to have happened.

On multiple occasions, the forward automatic breaking system has forced the breaks to turn on when there was no potential collision, causing the car to auto break/slow down in the flow of traffic and nearly get rear ended. The collision warning system triggers and the breaks quickly come on, out of my/the driver’s control. It has happened multiple times with family members in the car including young kids/infants/while I was pregnant and getting rear ended would be very dangerous. I’ve taken the vehicle to the dealership twice and have been told they are unable to replicate the issue and therefore unable to help.

The contact owns a 2024 Kia Telluride. The contact stated that while driving at approximately 40 MPH, he observed a metal trim on the driver's window detached partially. The contact inspected the vehicle and observed a big jagged metal sticking out from the bottom of the driver's window. The vehicle was taken to a dealer twice where the dealer taped the trim, but the failure re-occurred within hours each time. On one occasion while parked, a friend's child ran near the vehicle, was caught by the protruding metal trim, and seriously scratched. Medical attention was not needed. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.

The contact owns a 2024 Kia Telluride. The contact stated that all four windows' exterior B-pillar trims had detached. The vehicle was taken to the dealer, where it was determined that the B-pillars needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed being aware of the failure. The failure mileage was approximately 10,000.

The contact owns a 2024 Kia Telluride. The contact stated while the vehicle was at the local dealer for routine maintenance, the mechanic discovered a crack in the oil pan. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 5,066.