2024 Kia Telluride

The information cluster behind the steering wheel is not turning on. Started all of a sudden. Can’t show speed, none of the advance driving features are working , and not showing gas level.

To Whom It May Concern, I am writing to formally complain about an ongoing issue with my 2024 Kia Telluride, which has experienced four separate windshield cracks in a little over two years of ownership. This frequency is excessive and well beyond what I would consider normal wear and tear for a vehicle of this class and price point. Each incident occurred during routine driving conditions, such as normal highway or city travel. In all cases, the impacts involved very small rocks or road debris, not large objects, construction hazards, or extreme driving situations. These are conditions that most vehicles encounter regularly without sustaining immediate windshield damage. The repeated cracking raises serious concerns about the durability, thickness, or overall quality of the windshield glass used in the Telluride. Having to repair or replace a windshield this often is both inconvenient and costly, and it undermines confidence in the vehicle’s design and materials. A windshield should be able to withstand minor impacts from small debris without cracking so easily. I chose the Kia Telluride based on its reputation for safety, quality, and reliability. However, this recurring issue has been frustrating and disappointing, especially given the relatively short ownership period and normal driving conditions involved. I respectfully request that Kia review this matter and consider whether there is a known defect or design issue with the windshield on the Telluride. I would also appreciate assistance, goodwill consideration, or guidance on how Kia plans to address this concern for customers experiencing similar problems. Thank you for your time and attention. I look forward to your response and a resolution that reflects Kia’s commitment to quality and customer satisfaction.

I have been waiting for KIA to repair this recall for over 4 weeks. The local dealership states that the part is on backorder and hasn't arrived yet.

The contact owns a 2024 Kia Telluride. The contact stated that while attempting to enter the vehicle, it was discovered that the doors failed to open electronically while using the key fob. While attempting to use the key to manually unlock the doors, the contact was unable to unlock the doors. The contact indicated that the hatch back door also failed to open. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 25,000.

We were driving on interstate at 70 mph. It was sunny and 45 degrees outside. Suddenly with no warning, our front sunroof glass exploded. The bang was so loud that my ear was ringing hours after. Fortunately no car was following closely so no other vehicle was hit with flying debris. Also, our interior visor was closed so we were not struck by any of the flying glass. We pulled off and removed any loose glass that could fly off and proceeded to the dealership. They were submitting warranty information, etc. and provided a rental while we await the repairs. They did mention they had seen this before in a case where the visor was not closed and glass poured into the cabin and implied that it was a worse case than ours.

The Kia has an active recall sc347a because the side pieces can fall off. Two of ours already have, one of which flew off of our car and was definitely a hazard when it happened. Kia South Atlanta , 7310 Jonesboro road Morrow Road has repeatedly refused to fix it and have made it clear they have no plans to ever fix it despite the recall.

The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (STRUCTURE); and then received notification that the remedy was available. The vehicle was taken to the dealer; however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My INSTRUMENT GAUGE CLUSTER WENT OUT. Black! No speedometer, no gas gauge and it didn’t increase the mileage when I drive the vehicle. No safety gauges working. Kia dealerships will not accommodate me that day to fix it.

I am submitting this complaint to report multiple unresolved safety-related issues involving my 2024 Kia Telluride that have not been properly addressed by either the authorized dealership or Kia corporate. Issue #1: Front Bumper Sensor / Mounting Bracket Failure The front bumper sensor mounting bracket failed and detached without any impact, collision, or customer-caused damage. I did not strike anything, and there is no evidence of accident-related damage. This appears to be a manufacturing defect. This component is part of the vehicle’s front driver-assistance and safety sensor system. Because the bracket is damaged, I am concerned the sensor may be misaligned, inoperative, or providing inaccurate data, which presents a potential safety risk while driving. Issue #2: Unrepaired Safety Recall – Door Belt Molding I brought the vehicle to an authorized Kia dealership (Fred Beans Kia of Langhorne) to have recall work completed, including a recall involving the door belt molding. After the service visit, I received conflicting information indicating that I may need to bring the vehicle back in for the same recall, and to date I have not received confirmation that this recall repair was completed. This recall involves door belt molding trim that can delaminate and detach from the vehicle, creating a road hazard and increasing the risk of a crash to myself and other motorists. I am concerned that I may currently be operating a vehicle with an open and unresolved safety recall. Despite multiple attempts to obtain clarification and direction from both the dealership and Kia corporate customer care, I have received no clear confirmation of recall completion, no resolution of the sensor bracket failure, and no assurance that my vehicle is safe to operate. These unresolved issues raise serious concerns regarding: •The integrity and functionality of safety-related sensor systems •Proper execution and documentation of safety recall repairs •Manufacturer and dealer respons

The Display stops working or goes blank. Speed sometimes shows incorrectly on display. Today with a full tank of fuel it showed the Telluride was empty. Dealer service is scheduled for next week. No warnings.

This car has a feature that will automatically detect the speed limit and sets the cruise control to an amount relative to it. If speed limit detected is 45, for example, it can automatically set the cruise setting to a configurable amount, say +5mph, and when detected, sets the limit to 50mph. Generally that works fine. However, near us is hwy 190 and is marked with road signs as a junction. Often times when we approach that junction the car "thinks" the speed limit has changed to 90mph and causes the cruise control setting to say, 95mph, causing immediate unexpected acceleration! This has now happened many times for me, at various intersections approaching hwy 190, in various directions.

My rear shocks are making bumping and rattling noise at slow speeds. It also has a stiff ride in some situations.

See attached document for complaint. My trim is falling off my kia. I called Kia pursuant to the enclosed recall and I was told there is no remedy yet. Are you kidding. Glue! This is not rocket science. I went to my Kia dealer and they merely stuck the trim back on and it flaps in the wind. Very dangerous! Must someone be killed by the debris? Also the value of the vehicle for resale plummets. It looks terrible with rubber exposed and rubber is falling off. Do something or sue Kia as a class action for refund on all vehicles affected.

What component or system failed or malfunctioned, and is it available for inspection upon request? I put the car in park, then turned off the vehicle, and removed my seatbelt. The car then began rolling back on its own. When I hit the break, it did not work to stop or slow the vehicle. Instead, the break hit the floor, and was "floppy". The car then crashed. The vehicle appears to have experienced a "roll-away event" despite being in Park and off. (a term I learned from the prior 2024 Telluride recall, my VIN was not included). • The brake pedal went to the floor and did not stop or slow the vehicle as expected, and felt “floppy” with no normal resistance. • The electronic parking brake / brake actuator did not appear to engage (no sound, no holding force). How was your safety or the safety of others put at risk? I had removed my seatbelt, so I sustained whiplash and other bodily harm from crashing into our house. Had I stepped out of the car, i could have been pulled underneath it. It also crashed/crushed into our grill which could have caused an explosion. And most importantly, it could have been fatal to my daughters (22 months and 4yr) who usually stand (95% of the time or more) where the car crashed, waiting for me to get out of the car. My dogs also roam the drive way and it could have runover them as well. Has the problem been reproduced or confirmed by a dealer or independent service center? I have notified KIA customer support and am waiting their response for further steps. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO, not yet. (see above) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The brakes have malfunctioned a few times during reversing or driving. The auto stop has engaged itself when there was no danger of hitting anything, and has once stopped in the middle of an intersection, on its own.

Electronic speedometer does not display. Unable to see speed while driving.

The contact owns a 2024 Kia Telluride. The contact stated that while driving approximately 65 MPH, the driver's side rear door belt molded trim detached from the vehicle. The dealer was contacted and confirmed that it was a known failure. The vehicle was not repaired. The contact stated wthat hile driving approximately 45 MPH, two years later, the trim detached from the driver's side front door. The contact had previously heard the trim becoming loose while going through a car wash. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure), which the contact related to the failure; however, the part needed for the recall repair was unavailable. The dealer was contacted and confirmed that the recall remedy was not available. The manufacturer was made aware of the failure and confirmed that the recall remedy was not available. The failure mileage was approximately 5,000.

The contact owned a 2024 Kia Telluride. The contact stated that, while the vehicle was turned off in her driveway, she observed flames emanating from the interior of the vehicle on the driver's side. No warning lights were illuminated. Local emergency services arrived and were able to extinguish the flames. The contact was later informed that firefighters on scene believed that the fire originated at the driver's seat. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and injuries were not reported. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V407000 (Seats); the VIN was included, but the vehicle had been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.

The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Summary: Emergency collision warning system activated unexpectedly at highway speed, causing sudden braking and loss of vehicle control. Details: While traveling approximately 65 mph on [XXX] , the emergency collision warning system in my Kia activated suddenly and without cause. There were no vehicles in front, beside, or near me at the time. The system automatically engaged the brakes, causing the rear of my vehicle to jackknife. The vehicle did not slow gradually—it braked abruptly, creating a serious risk of rear-end collision. Afterward, the car would not shift back into drive, leaving me stranded in a dangerous location in the middle of the highway. This is the third time I have contacted Kia regarding the same malfunction with the emergency collision warning system. The issue remains unresolved and continues to pose a severe safety hazard to myself and other motorists. Date of most recent incident: [XXX] Vehicle information: 2024 KIA telluride Vin: Est.mileage: 37,000 Location: [XXX] Summary of concern: This malfunction causes the vehicle to brake unexpectedly and lose drivability, with no valid reason for system activation. This could easily result in a rear-end crash or multi-vehicle collision. I am requesting that NHTSA investigate whether other Kia owners have experienced similar incidents and whether this issue warrants a safety recall or software fix. This is my third experience with this warning system malfunctioning I have reached out to Kia previously before. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I activated the windshield wipers and noticed no fluid spraying from the nozzles. Upon checking the washer fluid reservoir under the hood, it was nearly empty despite being refilled just two days prior. There were no visible external spills, but I discovered a significant puddle of washer fluid accumulating behind the front-right wheel well liner, indicating an internal leak. Further inspection (guided by online owner forums reporting the same issue) revealed that the ribbed plastic section of the windshield washer hose—specifically at the connection point near the firewall—had cracked and separated. This hose runs as a single assembly from the reservoir, through the engine bay, to both front and rear nozzles. The crack appears to be a manufacturing defect in the brittle plastic material, which is prone to fracturing under normal temperature fluctuations or minor vibrations, rather than wear from high mileage. The failure eliminates the ability to clear the windshield of rain, bugs, or debris, creating a hazardous blind spot and directly contributing to reduced visibility.