2024 Kia Telluride Complaint Log

Inferior windshield and door safety glass. Had to replace drivers side window twice and now our front windshield has a chip not caused by any object and is starting to spider crack and will need replacement for what will be the 3rd glass replacement needed in less than a year. 1st incident drivers door $503.00 09/25/2023. 2nd Driver window replaced 05/06/2024 warranty covered. 3rd incident windshield chip and cracked. Dealer appointment not until 09/16/2024

Our telluride was less than a week after purchase and driving down the street when my wife heard a crack and a small crack appeared in lower driver side of the windshield. Before reaching home within the hour, the crack has spread across half the windshield. I dont believe there was a point of impact to cause the crack. It just happened spontaneously.

When driving with my speed control set at 35 to 45 mph, I will sporadically and without warning get a forward collision warning, and the car brakes. When this occurs, there is absolutely nothing around that should cause this warning.The warning occurs for no reason at all. I took the car to my Kia dealership and also provided them with videos taken at two different times. They kept my car for seven weeks and just returned it to me having done nothing to fix the problem. The reason stated was that the Kia engineers felt that they needed to have the dealer reproduce the problem. Because it is sporadic one, the dealer was not able to reproduce the problem. However, the dealer did acknowledge that I had a problem, but said there was nothing more they could do. The danger is that if someone is following you closely behind and all of a sudden you get this forward collision warning that breaks the car, the car behind has to break suddenly in order to avoid a rear end collision. I have researched online and find that there are other owners of this same car that have had the same problem. I found only one instance where Kia accepted the videos as evidence of the problem, and apparently gave the dealer instructions that when accomplished, seem to have fixed the problem. I have tried to include several videos of these incidents but can’t figure out how to send them to you.

Instrument cluster went black. No sensors when changing lanes can't tell MPH, fuel levels. Car said I was driving the wrong direction.

My entire instrument cluster/dashboard display is blank. I cannot see my speed, how fast I am going, collision warnings, if my lights are on, etc. I have called the dealership, and they indicated there is no active recall. They said they cannot diagnose and fix the issue for a month. This is a major safety issue, since I have no indication of my speed or gas or anything else. It is all controlled by the dash that is blank.

Dealership (kings Kia in mason, Ohio) failed to respond to nhtsa recall. (SC316). Despite recommendation to “park outside due to risk of vehicle catching on fire” refused to fix recall in timely manner (refused to fix in next 3+ months). Unacceptable.

Dashboard not illuminating when car is turned on. I am able to drive the car without knowing what speed the car is going or how much fuel is remaining. I drove the car two hours turned it off prior to this issue. No warning lights were shown in the previous drive.

I was driving my 2024 KIA Telluride when the sunroof just exploded outward. It was very load and luckily I had the sunroof cover closed so no glass came inside the car. Talked with Wilde KIA in Waukesha and they said this was not covered under the warrantee and there where no recalls or safety bulletins regarding this issue. I looked online and there were numerous people that had experienced the same problem.

Kia has failed to remedy this in a timely manner. From the day I called to schedule when I received recall, appt was 3 weeks out. Kia then cancelled the appt and when I asked why they said they needed VIN to order part which I provided and they rescheduled the appt. I showed up for appt and they said they needed to look at car for which part (which they were to order a week prior when I provided vin and recall info). Stated it would be a week and they’d have the part and it fixed. Now are saying they have no clue when they can get us in and are not telling us if they have the part or not. This is our only vehicle and cannot drive it as it states it can catch on fire parked or while driving. I have two small children, one with medical needs. We need our vehicle and when I explained this to Kia Diehl in hermitage the manager laughed in my face. Every time I call it’s a different story. Kia is refusing to fix in a timely manner or provided rentals. I am making my car payment on a brand new 2024 vehicle that I cannot drive without reimbursement or able to receive service for a vehicle that can catch on fire. We have contacted the Kia Diehl parts 3x with no returned call on an update on when the part will be in. We were told today even if they had the part they have no upcoming appts open to fix it.

The electronic instrument panel stopped working suddenly. I am unable to see important gauges including speed, gas in the tank, etc...

Upon starting car, display control cluster was black. No visibility of speedometer, turn signals, or any other vehicle control are visible. Restarting vehicle did not correct issue.

Subject: Urgent Safety Concern Regarding 2024 Kia Telluride – Defective Trim/Molding Adhesive Dear National Highway Traffic Safety Administration (NHTSA), I am writing to report a significant safety concern regarding my 2024 Kia Telluride. Specifically, the horizontal trim/molding located under the windows has defective adhesive, causing these pieces to detach from the vehicle. I am deeply concerned that if these pieces fall off while I am driving, especially on the highway, they could potentially strike another vehicle, leading to an accident. I have brought this issue to the attention of Kia, and they are aware of the problem. In fact, the necessary parts are currently on back order, which indicates that Kia recognizes the widespread nature of the defect. However, despite this acknowledgment, no interim solution has been provided. At this point, I have had to resort to using tape, at my own expense, to temporarily secure the trim pieces and prevent them from falling off. This situation is not only an inconvenience but also poses a serious safety risk to myself and others on the road. My question is: who would bear the liability if a piece were to detach and cause damage or injury to another driver? I believe that Kia, knowing about this defect, should be taking proactive measures to prevent such incidents from occurring. I urge the NHTSA to investigate this issue, as it needs to be escalated due to the potential danger it presents to public safety. Thank you for your attention to this matter. I look forward to your prompt response.

Brand new Kia, and window Door trim adhesive fails within four months and trim is falling off while driving. All four trim has fallen off. Kia is aware of the issue and parts have not been available to fix. Dealers do not have parts and Kia USA says its unavailable. just one of many example of others with the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle was part of the NHTSA 24V077 recall for faulty valve springs and took into dealership in April 2024 and engine was not replaced as it was listed as ok. Subsequently took for other recalls and maintenance, each time the vehicle was released back. Took vehicle in for oil change in Apr 2025 and stated evidence of noise in rear end, repair records indicate spare tire loose so tightened and given back. Noise was still evident so I tightened and in mid August, noise got worse and could feel while driving. Took in 29 Aug 2025 for oil change and mentioned noise. At this point after 6 or more visits, Kia flagged the vehicle under 24V077 and directed engine change saying unsafe to drive. So they allowed me to drive 30K miles and finally replaced engine which was performing satisfactory. The rear end noise was determined to be rear differential which was replaced, noise remained, techline case opened, shocks changed, noise remained, Field engineer visit scheduled 6 weeks out then canceled with direction to change rear cross member which was changed, noise still there. Now existing case re-opened with request for another engineer to visit. More money spent in rear end repairs which noise started in April 2025, then the cost of engine replacement which has only 65 miles all by dealership. Vehicle at dealership since 29 August 2025. Not confident engine replacement is satisfactory as fuel pump also required replacement and the inability to fix rear end is keeping from checking engine replacement is fixed. Wife no longer feels safe ever driving this vehicle again. Furthermore, Kia put us at risk by failing to direct dealership to change engine in April 2024 and all subsequent visits before finally flagging. My guess is lack of new engines available and did not want me to wait so allowed us to continue to drive extra miles and addl time took out of state Lemon Law timeframe likely. All repair records avail on request. Demanding buyback from Kia of America

I bought a Kia Telluride on [XXX]. I drove it to Michigan on [XXX]. During the trip, a highway pebble kicked up from the tire of a truck in front of me and hit the windshield. The chip from the rock cracked the windshield from the passenger side to the driver side of the vehicle in a matter of minutes. I researched this Kia Telluride windshield incident via the internet, and there is evidence that it is due to manufacturer negligence. The windshield is defective, and a class action lawsuit has been filed. In 2020, Kia even sent letters to owners offering to correct the problem. The windshield failed and it is available for inspection. The crack in the windshield is a visual impairment for the driver. The problem hasn't been reproduced or confirmed by a dealer or mechanic. The vehicle component hasn't been inspected by the manufacturer or others. There were no warning lights or messages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The dash above the steering wheel is not lighting up to show me the speed, gas, rpm. Or any other lights. My safety and others is at risk because I am not able to know my speed or any malfunctions that would other wise be displayed on the dash. This just happened and I cannot reach the dealership until tomorrow. This has not been inspected by anyone as of now. No other warning lights or symptoms prior to this.

The windshield on my 2024 Kia Telluride developed a small crack while driving on an highway. There was no construction vehicles in front of us or any construction happening on the road and were driving with significant distance from the vehicle in front. The windshield cracked by itself and upon inspecting the crack it’s clear that the crack was more within the glass instead of an external element. This could be potentially related to the known issue with kia’s defective windshields for model years till 2023. I believe 2024 model year also exhibits the same issue. I request Kia to look into 2024 model years and initiate a recall to replace the defective windshields.

Was driving on highway. Did hear a pebble/rock impact the right side of my windshield. No visible signs of a chip or damage. Finished trip. Hours later, took a short trip, still no visible signs of damage. 2 hours later, returned to car to find a crack had appeared that went from bottom right corner of windshield to about 1/3 of the way across. Don’t believe the impact should have been significant to crack the windshield

While driving the digital instrument panel has gone completely black and nothing is showing. In turn making it dangerous as I have no idea how fast I am going, how much gas in the car, etc. The radio side is fine but its just where your old school odometers etc use to be ,back when the world wasn't all digital. I have called and they acted like its the first time they have heard about it , but it seems to be an issue when researching online. From 2022 all the way up to now. I am taking the car in today but wanted to report this as this issue is still an issue with the Kia Telluride.

Navigation system shows the directional cursor moving sideways or upside down. This causes the vehicle to constantly alert loudly and with large red DO NOT ENTER Signs on my dash and heads up display. The system audibly alerts over and over for the driver to turn around “Wrong way detected check driving direction immediately!” This has been going on since I drove off the lot. The Kia service agent have me waiting for a navigation update that has never come or have not given me a date when to expect this fix. I am confident that the repair will not fix this problem.

The contact owns a 2024 Kia Telluride. The contact received notifications of NHTSA Campaign Numbers: 24V214000 (Power Train) and 24V407000 (Seats); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that after parking the vehicle, the vehicle started rolling backwards while the contact and spouse were standing outside of the vehicle securing their children in the rear seats. The contact’s spouse quickly jumped into the vehicle to activate the parking brake to stop the vehicle. There were no warning lights illuminated. The dealer was contacted where the vehicle had remained for approximately 2 1/2 months. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2024 Kia Telluride. The contact stated while driving at approximately 25 MPH with the Snow Mode activated, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the accelerator pedal failure only occurred while driving with the Snow Mode feature activated. No warning light was illuminated. The vehicle was taken to the local dealer where it was test-driven with the service manager and the failure was replicated. The contact stated that the vehicle remained with the local dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 450.

The contact owns a 2024 Kia Telluride. The contact stated that while reversing the back over prevention camera failed to display an image, creating a visibility hazard for the driver. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 22,000. The VIN was not available.

The front passenger power seat folded in on my son while I was driving yesterday without warning. The back rest moved forward causing my son to have to bend over to move with it. At first, the seat would not move but he was able to after a few minutes. I immediately pulled over to ensure there was nothing in the way to cause this to happen, but I did not see anything there. I'm not sure if this is related to the recent recall, but it is a safety risk not only to my passenger but also to me as the driver. I have not had it inspected, and I am available to have it inspected upon request. I called the dealership that I purchased my vehicle from, and they stated that they have no knowledge of this incident happening with any other vehicle.

The vehicle will randomly hit the brakes hard and the collision warning system goes off. This happens when there is no obstacle or vehicle near the vehicle. It happens on 6 lane highways and the interstate. It almost caused numerous accidents before Paramount Kia's solution was to disable the navigation assisted automatic braking system.

The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V407000 (Seats); however, the contact was informed by two local dealers that the vehicle could not be taken in for the recall until late fall. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Trim is coming off below windows. Can be a hazard if it comes off in traffic and flys into another vehicle.

The contact owns a 2024 Kia Telluride. The contact stated that the vehicle had seized in 5th gear and failed to accelerate as intended. The contact stated that on several occasions while stopping at stop lights or stop signs, the vehicle failed to operate as intended. The contact stated that on another occasion, the check engine warning light illuminated and then disappeared. The vehicle was steered to the side of the roadway and restarted intermittently. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V077000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Windshield Cracking with minor damage. Vehicle has 7,500 miles

I purchased my 2024 Kia LX AWD Telluride on 2/29/24, it had approximately 2,100 miles when my cluster screen went black. This occurred on 5/25/24 without warning. I went to turn my truck on and was unable to read the speedometer, RPM, gas gauge, mileage, and engine temperature. The blindspots warning, or other safety warnings were not working properly. When using the navigation system it wouldn't work properly. It seemed as though it was confused on the direction I was going. I called the dealership where I purchased the vehicle and they were able to get me in for a service repair in 1.5 weeks. Dropped my vehicle off and came back for it a couple hours later. They mentioned the electrical was fine, and could have been that it was loose, and a bump in the road could have caused it. Although, the screen didn't go out while I was driving. They also fixed other items that it has recalls for, such as, radiator cover, and ABS. I was not charged for any of these repairs/services. The dealership was very friendly and responsive.

The hold display went black , stop vehicle turn off car and restart everything came back up . Had to go back into the control settings to turn on radio& lost all stations that was saved also lost all my saved place on navigation system . A few days late try to start the car it wouldn’t start by pushing the start button, it said I had to use my key Bob to push the start button to start it . Then it started

All 4 windows have an Auto up/down feature on the driver door switches. Intermittently the auto up/down feature does not work on 1 of the 4 windows randomly. If I roll all 4 windows down for example and then decide to roll all 4 up, sometimes 3 out of the 4 windows will roll up auto with 1 touch, and the random 1 window that decides to not roll up automatically will work by holding the button up manually and then resetting it by continuing to hold up while the window is all the up for 3-5 seconds. This fixes it temporarily until the next time. I can not recreate the problem, if I use the key fob and hold the unlock bottom to open all 4 windows, sometimes 3 out of the 4 windows will open and the last one has to be manually reset. The dealership looked at it and reset the window they mentioned, the problem still exists. Could go without an issue for a few days or multiple times a day and it's any of the 4 windows at any time.

[XXX] Driving down [XXX] towards Jackson, MS, a fine line crack appeared in windshield approximately 6 inches up from the dash starting at pillar on driver side of windshield with a small peck less than a 1/4 inch about 1 inch from the pillar and extending horizontally approximately 4 inches across the windshield. By the time we arrived in Jackson the crack extended 12" across. By the time we arrived back home the crack was approximately 16" across. We never saw or heard anything related to the crack until we noticed it. This was first trip in the car since engine was replaced under SC296 recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When I was sitting in my vehicle with the car running, the entire electronic dashboard (panoramic and front view dash) went completely dark. The car was still running but the vehicle did not have any information on display.

Windshield was chipped on two separate occasions in a less than 24 hour period.

Purchased new vehicle (Kia Telluride) 4/27/24 and on 5/1/24 the windshield has a crack on the passenger side. Not even a week in or 100 miles and already a problem, how is this not covered under any warranty. 3rd time driving the car. Awful quality

The drivers screen has gone black and the odometer, speedometer, gas guage won't work. The odometer has been stuck at 5570 according to the app since the event even though I was able to drive to and from work that same day. The blind spot warnings are not working and either is the navigation. The light for the shift is also not working. The car is only 5 months old.

The contact owns a 2024 Kia Telluride. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to exceed 30 MPH. The check engine warning light was illuminated. Additionally, the contact stated that a message regarding the engine control system was displayed on the instrument panel. The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was 1,554.

The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V077000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V077000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

There was a small impact on windshield and huge crack appeared on it

The display in front of the steering wheel when out yesterday. It is completely black. We have only had the vehicle for three months. There is no way to know what speed you are driving, how much fuel you have, see any warnings or anything! The KIA dealer said they can check out the problem next Wednesday, April 3, which is one week from when the problem occurred. This is a major hazard to not know your speed or be able to receive any warnings.

The instrument panel in front of the driver is black. I’m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it’s not working.

My dashboard keeps producing these errors 1. Check lane change assist 2. Check blind sport safety system 3. Check forward safety system 4. Check parking collision avoidance assist system 5. Check lane safety system Also, My engine light is on and it’s not shifting right and I can’t drive it now. There's also a burning rubber smell. The driving speed isn't working correctly and will say I'm going 0mph when I'm going 25. When driving, it sometimes jolts.

Digital dash that displays speed, ROM etc is blank

I have a few issues: 1. I can be driving on an empty road and I get alerted that I am about to hit someone and it brakes on its own. With no one in sight in either direction. 2. My alarm keeps going off when I leave the vehicle due to motion being detected but no one is in the vehicle and it is locked. 3. My lane assistance has tried running me off the road multiple times. 4. When I park my car continues to rolls

Second day we owned this brand new vehicle we had a small rock hit the windshield at highway speed. The impact created an immediate chip and small star in the glass. Within 2 hours it had cracked over 6 inches. I have never had a windshield crack so fast and large after a rock impact. The size of the chip would not lead you to believe the windshield would crack. I have read multiple complaints of this exact same issue.

The Forward Collision Warning has been turning on and off for no reason. River Oak Kia has checked the system once. My windshield has cracked twice. I am having a third windshield installed when I obtain the funds. I purchased the car on 12/30/2023. The windshield has cracked two time and I am about to install third windshield. I am having the same problem with my 2021 palisade.

There is a design defect in my 2024 Kia Telluride. There is no protection for the condenser/radiator. My air conditioner did not work. Brought it to dealer, dealer said a foreign object penetrated the condenser. I asked how it happened, dealer said there is no protection for the radiator or condenser so this problem may happen again and again. Kia does not offer a screen to be installed in front of condenser/radiator. My bill to repair was $2,400. Plus car rental of $100.. I have Asthma and it was almost impossible for me to drive the 200 miles to get the car to service. I contacted Kia claim # 16235056 and was told they will not help.