2003 Land Rover Discovery Electrical System Problems

WAS MOVING VERY SLOWLY - IN A PARKING GARAGE. BEGAN PULLING INTO A SPACE AND APPLIED BRAKES. ENGINE REVVED (THROTTLE OPENED?) AND ACCELERATED BY ITSELF A FEW FEET IN TO A WALL. GIVEN THAT IT WAS ONLY A FEW FEET AND A LARGE CEMENT WALL, NO MAJOR DAMAGE. MY FOOT WAS FIRMLY ON THE BRAKE, THE BRAKES WERE SQUEALING AND THERE WERE WITNESSES AND PROBABLY VIDEO GIVEN THAT IT IS A PARKING GARAGE. BURNING BRAKE SMELL ALSO VERY APPARENT. I WORK IN INSURANCE AND KNOW OF THIS SORT OF CLAIM. I DID NOT MOVE MY FOOT, OPENED THE DOOR AND LOOKED, FOOT FIRMLY ON THE BRAKE. FLOOR MAT WAS NOT A FACTOR. *TR

I PARKED MY LANDROVER DISCOVERY IN THE GROCERY STORE PARKING LOT, PULLED THE KEY OUT AND WALKED TOWARD THE STORE. AFTER A CRASHING NOISE I TURNED AROUND TO SEE MY CAR HAD ROLLED BACK INTO A VAN. MY TRANSMISSION WAS STILL IN "DRIVE" AND I HAD BEEN ABLE TO REMOVE THE KEY FROM THE IGNIGTION. I CALLED MY LANDROVER DEALER. AFTER EXPLAINING WHAT HAPPENED I ASKED WHY THE KEY COULD BE REMOVED IN THE "DRIVE" POSITION, HE SAID HE DIDN'T KNOW AND WOULD HAVE TO LOOK INTO IT. HE THEN DIRECTED ME TO THE COLLISION CENTER FOR REPAIRS. THE NEXT DAY I FOUND OUT FROM A FRIEND WITH A DISCOVERY THAT HIS KEY CAN NOT BE REMOVED IN "DRIVE". WHEN I CALLED THE DEALER AGAIN HE TOLD ME THE KEY SHOULDN'T HAVE COME OUT. WHEN I QUESTIONED HIM AS TO WHY HE DIDN'T EXPLAIN THAT TO ME THE DAY BEFORE, HE TOLD ME I HAD MISUNDERSTOOD. HE WAS VERY EVASIVE WHEN I ASKED HIM WHY HE HAD NOT TOLD ME TO BRING MY CAR IN TO BE CHECKED. BASICALLY HE BLEW ME OFF. FROM THERE I INVESTIGATED ON MY OWN BY CALLING THE NTSB ON SEPTEMBER 25TH. AFTER TALKING TO A SAFETY STANDARD ENGINEER I WAS DIRECTED TO A COMPLIENCE ENGINEER. I LEARNED THAT ACCORDING TO THE FEDERAL MOTOR VEHICLE SAFETY STANDARD #114 NO CAR SHOULD BE ABLE TO REMOVE THE KEY FROM THE IGNITION UNLESS THE TRANSMISSION IS IN "PARK". I ALSO CALLED LANDROVER NORTH AMERICA. THEY HELPED EXPEDITE THE SITUATION. THE SERVICE MANAGER HERE FOUND THAT IT HAD BEEN LEFT IN THE "TRANSIT MODE" FROM DELIVERY OVERSEAS. HE SAID THE CARS ARE SUPPOSE TO BE CHECKED AT PORT AND AT THE DEALERSHIP. THEY HAD FAILED TO DO THE ROUTINE CHECK AND CHANGE THE COMPUTER OVER. IT TOOK THEM 4 WEEKS TO REPAIR MY CAR. LANDROVER OFFERRED TO INCURE THE $2500 COST. THIS COULD HAVE BEEN A VERY BAD SITUATION IF MY CAR WOULD HAVE ROLLED BACK AND HIT A PERSON. I AM DISSAPOINTED IN THE LOCAL DEALER AND HOW THEY HANDLED THE SITUATION. I MADE A FORMAL COMPLAINT TO THE DEALERSHIP. AND THE NTSB HAS SHOWN MORE INTEREST THAN MY LOCAL DEALER. *AK

VEHICLE HAS A SUPER LOCK DOWN SECURITY MODE SYSTEM. THIS SYSTEM MALFUNCTIONED. AS A RESULT, CONSUMER WAS LOCKED IN THE VEHICLE. A WINDOW HAD TO BE BROKEN TO GET CONSUMER OUT. *AK