NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2006 Lexus IS. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I WAS DRIVING MY CAR WHEN ALL OF A SUDDEN THE SENSOR ADVISED ME MY COOLANT WAS LOW AS I LOOKED OVER TO MY LEFT SHOULDER I NOTICE SMOKE COMING OUT BEFORE IT CAUGHT FIRE. LOOKS LIKE THE MAIN SOURCE OF THE FIRE WAS AN ELECTRICAL ISSUE THAT GENERATED THE WHEEL COVER AND BUMPER TO START IGNORING FASTER
CLOGGED AC DRAIN LINE LEAKING INTO CAR. ALL CARPETS IN THE VEHICLE ARE SOAKED AND HAVE CAUSED MOLD TO GROW IN CARPET.
THE DASHBOARDS AND INTERIOR PLASTIC PANELS IN CERTAIN LEXUS AND TOYOTA MODELS IS MELTING IN HIGH HUMIDITY AREAS. THIS CAN CAUSE THE PASSENGER AIRBAG TO NOT PROPERLY DEPLOY IN A COLLISION DUE TO THE DASHBOARD DEGRADING. I HAVE FILED A COMPLAINT WITH LEXUS AND ASKED FOR A LETTER STATING THE DEGRADATION OF THE DASHBOARD WILL NOT INTERFERE WITH THE AIRBAG DEPLOYMENT AND I WAS DECLINED. LEXUS (TOYOTA) IS ACTIVELY AVOIDING THIS SAFETY ISSUE. I WOULD LIKE TO SPEAK WITH SOMEONE FROM THE NHTSA ABOUT THIS SAFETY ISSUE PLEASE.
TAKATA RECALL EVERY TIME I DRIVE ON 60 AND ABOVE I SMELL GAS
FUEL FUMES NOTICED COMING FROM UNDER HOOD AFTER VEHICLE IS TURNED OFF. MECHANIC CONFIRMS FUEL LEAK FROM FUEL RAIL NEAR PRESSURE SENSOR. MECHANIC WARNED OF FIRE CONCERN WITH ACTIVE FUEL LEAK. RECALL ELF PERFORMED ON VEHICLE IN 2015 THAT SHOULD HAVE PREVENTED LEAK BUT NOW FUEL LEAK IS PRESENT.
The contact owns a 2006 Lexus IS350. The contact stated that while driving during hot weather, the dashboard would get very hot and sticky. The contact stated that the glare from the melting dashboard reflects off the windshield causing a visibility hazard. The vehicle was not repaired. The dealer and manufacturer were made aware of the failure but offered no assistance. The approximate failure mileage was 120,000.
SPECKLED/SCRATCHED REAR VIEW MIRROR. VISIBILITY ON THE REAR VIEW MIRROR IS BECOMING DIFFICULT DUE TO SCRATCHES AND SPOTS THAT JUST CAME BY ITSELF AS TIME HAS PASSED. THIS ISSUE IS BECOMING A SERIOUS SAFETY ISSUE.
WHEN DRIVING THE THE VSC AND CHECK ENGINE LIGHT COMES ON. WHEN I'I WAS DRIVING, MY VEHICLE GOT STUCK IN 3RD GEAR ON THE FREEWAY. I HAD TO SLOW DOWN ABRUPTLY BECAUSE MY RPM'S WERE HIGH DUE TO THE FACT THAT IT WAS STUCK IN 3RD GEAR. I DIDNT WANT TO BLOW OUT MY ENGINE DUE TO HIGH RPM'S AND I SLOWED DOWN SUDDENLY. I ALMOST CAUSED AN ACCIDENT BECAUSE OF THIS REASON.
AIRBAG LIGHT INDICATOR IS ON AND LEXUS INSISTED THEY REPLACE THE ENTIRE WIRING HARNESS FOR OVER 2K DUE TO SAFETY ISSUES. THE PRICE OF THIS REPAIR FOR AN ELECTRICAL FAULT IS OBSCENE AND IS A COMMON ISSUE WITH THIS MODEL OF LEXUS ACCORDING TO OWNER FORUMS.
ENGINE IS BURNING OIL AT A RAPID RATE. IT REQUIRES 2 TO 3 QUARTS OF OIL EVERY 5000 MILES.
THE SRS AIRBAG LIGHT RANDOMLY COMES ON AT VARIABLE TIMES. AFTER RUNNING THE ANALYSIS WITH A BOSCH OBD1200, IT APPEARS THAT THE DRIVERS SIDE KNEE SQUIB CIRCUIT IS SHOWING AN OPEN FAULT. WHEN THE SEAT IS MOVED BACK, THE WIRING HARNESS FAILS. ITS BELIEVED THAT THE FACTORY INSTALLATION OF THE WIRING HARNESS IS TOO SHORT, CAUSING STRAIN ON THE HARNESS CONNECTOR. THIS CAUSES A FAULT ON THE AIRBAG MODULE AND RENDERS THE DRIVERS SIDE KNEE AIRBAG INOPERABLE. THIS SHOULD BE CONSIDERED A SAFETY CONCERN AND A RECALL SHOULD FIX THIS ISSUE.
THERE IS A LOUD NOISE COMING FROM UNDER THE HOOD WHEN YOU PRESS ON THE BRAKES. WHEN STEPPING ON THE BRAKE BEFORE COMING TO A FULL STOP THERE IS A PUMPING NOISE. FROM THE FRONT ENGINE AREA. THE BRAKES LOCKED UP ON ME WHEN I WAS PARKED AND TRYING TO START THE CAR AND I WAS UNABLE TO START THE CAR. I PUMPED THE BRAKES AND TURNED THE WHEEL AND IT STARTED. WHEN SITTING STILL AT A LIGHT WITH MY FOOT ON THE BRAKE THE NOISE FROM THE FRONT ENGINE AREA GETS LOUDER. THE SOUND IS A LOUD, KNOCKING, IDELING SOUND. IT FEELS LIKE SOMETHING IS STUCK, LIKE THE CAR IS TRYING TO RUN PROPERLY BUT CANT BECAUSE SOMETHING IS STOPPING IT. THIS FEELS LIKE AN ABS SYSTEM ISSUE. I HAVE HEARD THAT OTHER LEXUS OWNERS ARE HAVING THE SAME ISSUE WITH THIS SAME MAKE AND MODEL. THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE LOOKED INTO. THIS IS AN ACROSS THE BOARD ISSUE AND IS AFFECTING WAY MORE THAN JUST A FEW CUSTERMERS.
INSIDE REAR VIEW MIRROR IS DISCOLORED AND IS DIFFICULT TO SEE FROM. THE MIRROR HAS NOT BEEN DAMAGED OR SUBJECTED TO EXTREME CONDITIONS. THE VEHICLE HAS BEEN GARAGED 80% OF THE TIME. THIS IS NOT NORMAL WEAR AND TEAR, AS I HAVE HAD VEHICLES OLDER THAN THIS ONE AND HAVE NOT EXPERIENCED DETERIORATION OF THE MIRROR. THE PROBLEM STARTED IN 2010 AND IS GETTING WORSE. I CAN BARELY SEE OUT OF THE MIRROR. THE "FIX" IS TO REPLACE THE MIRROR AT A COST OF NEARLY $1300.00. IT APPEARS AS THIS IS A COMMON COMPLAINT FOR OWNERS OF THIS VEHICLE.
TAMARA RECALL: WOULD BE VERY BENEFICIAL TO KNOW THE ECACT DATE THE AIR BAG FIX WILL BE AVAILABLE. CURRENT UNCERTAINTY AS TO WHETHER AN AIR BAG EXPLOSION WILL OCCUR IS UNSETTLING.
TAKATA INFLATORS - CANNOT USE CAR WHENEVER I HAVE MORE THAN 3 PASSENGERS. NO SOLUTION PROVIDED AFTER THE RECALL ALERT RECEIVED FOR 2 MONTHS. NO NEWS ABOUT WHEN THE REPAIR CAN BE DONE.
TL* THE CONTACT OWNS A 2006 LEXUS IS250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/29/16*LJ UPDATED 08/08/017*JS
TAKATA RECALL
TL* THE CONTACT OWNS A 2006 LEXUS IS 350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
HI ! SO I HAVE 2006 IS250 WITH CARBON BUILDUP , I WAS DRIVING FIND I STOP AT A STOP LIGHT CAR TURN OFF OUT OF NOWHERE I TURN OFF POWER THEN TRY TO RESTART.I HAD A HARD TIME TRYING TO START THE CAR .YOU HAVE TO PUSH GAS PANDEL ..I TOLD TO MY CAR TO GLENDALE LEXUS , THEY TOLD ME THAT I HAVE CARBON BUILDUP SO SOMEHOW I END UP PAYING 800 FOR MAJOR TUNE UP
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 40 MPH, THE SEAT BELT STRAP SLIPPED OUT OF THE BUCKLE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY TWO MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,059.
MY DASHBOARD IS MELTING AT AN EXTREMELY FAST PACE. I CAN BARELY SEE IF THE SUN IS SHINING IN MY CAR THE RIGHT WAY, DASH AND SIDE PANELS ARE MELTING, CALLED LEXUS THEY WON'T DO ANYTHING ABOUT IT.
REAR VIEW MIRROR HAS BLACK SPOTS FORMING. IT IS OBSTRUCTING THE VIEW FROM THE REAR VIEW MIRROR THUS CREATING A POTENTIAL SAFETY HAZARD. BLACK SPOTS ARE FORMING INSIDE THE MIRROR AND NOT ON THE SURFACE.
ELECTRONIC POWER STEERING LOCKED UP OUT OF THE BLUE WHILE DRIVING. VERY DANGEROUS. ALMOST SEEMED AS IF STEERING WAS FIGHTING TO TURN THE DIRECTION OPPOSITE OF THE DIRECTION I WAS TURNING.
MELTED DASHBOARD AND DOOR PANELS - 2006 LEXUS IS350 - UNDER HEAT AND HUMIDITY, THE DASHBOARD ON CERTAIN LEXUS MODELS MELT WHICH GIVES OFF A GLARE TO THE DRIVER AND PASSENGER WHICH MAKES IT DIFFICULT TO SEE THE ROAD DURING THE DAY WITHOUT SUNGLASSES. THIS IS A HAZARD BECAUSE I CAN NOT SEE THE CAR IN FRONT OF ME WHEN IT BRAKES UNLESS I WEAR SUNGLASSES. LEXUS HAS GIVEN A COMPLIMENTARY SATISFACTION REPAIR BUT WITH A DEADLINE TO BE ON A WAITING LIST. THIS SHOULD NOT BE A "COMPLIMENTARY" REPAIR, THIS SHOULD BE A MANDATORY REPLACEMENT FOR THE HAZARD IT CAN CAUSE THE DRIVER AND THE DRIVERS ON THE ROAD. I HAVE REPORTED THIS TO LEXUS HEAD QUARTERS AND THEY DENIED MY REQUEST FOR REPAIR DUE TO NOT BEING ON THE LIST BY END OF MAY 2017. WHEN IN MOTION, THIS CAR SHOULD NOT BE OPERATED BY ANYONE WITH VISIBILITY ISSUES.
TL* THE CONTACT OWNS A 2006 LEXUS IS. WHILE DRIVING 50 MPH, THE VEHICLE LOST ENGINE POWER AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE BOLT USED TO SECURE THE HOUSING AND SPROCKET OF THE VARIABLE VALVE TIMING SYSTEM FAILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V395000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE DEALER WOULD REPAIR THE VEHICLE ACCORDING TO THE RECALL; HOWEVER, ANY DAMAGE CAUSED TO THE ENGINE FROM THE FAILURE WOULD NOT BE COVERED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
DASHBOARD AND DOOR PANELS ARE LIQUEFYING. THE MELTING DASHBOARD IS CREATING A HAZE ON THE WINDSHIELD THAT'S OBTRUSIVE FOR SAFE DRIVING. THE DOOR PANELS ARE CRACKING EVERY WHERE.
MY 2006 IS 250 71,000 MILES HAS BLACK SPOTS AND DISCOLORATIONS ON MY REAR VIEW MIRROR. IT IS ALMOST AS IF SOMEONE SPRAYED IT WITH SOMETHING THAT DIDN'T COME OFF, OR PEELED A STICKER OFF, DEFINITELY IT ISN'T CLEAR AND WON'T CLEAN.PART 571 < 571.110571.112 > SUBPART B - FEDERAL MOTOR VEHICLE SAFETY STANDARDS 571.111 STANDARD NO. 111; REARVIEW MIRRORS. S1. SCOPE. THIS STANDARD SPECIFIES REQUIREMENTS FOR THE PERFORMANCE AND LOCATION OF REARVIEW MIRRORS. S2. PURPOSE. THE PURPOSE OF THIS STANDARD IS TO REDUCE THE NUMBER OF DEATHS AND INJURIES THAT OCCUR WHEN THE DRIVER OF A MOTOR VEHICLE DOES NOT HAVE A CLEAR AND REASONABLY UNOBSTRUCTED VIEW TO THE REAR.
THE PROBLEM IS A PREVIOUS TSB ON LEXUS'S WEBSITE CALLED 9LC SPECIAL SERVICE CAMPAIGN FOR THE ELECTRIC POWER STEERING LINK ASSEMBLY. THE STEERING IS VERY UNSAFE WITH RANDOM WANDERING BETWEEN LANES AND IS VERY NOTCHY WITH RAPID MOVEMENT ONCE A CERTAIN ANGLE IS REACHED. IT HAS A DEAD ZONE OF ABOUT 20 DEGREES ON EACH SIDE AND EVERY IMPERFECTION IN THE ROAD CAUSES THE CAR TO WANDER BUT THE STEERING IS NOT GIVING ANY FEEDBACK TO INDICATE ITS WANDERING OUT OF THE LANE YOU JUST HAVE TO WATCH THE EDGES OF THE LANE AND CORRECT IT CONSTANTLY. 6 LEXUS DEALERSHIPS WERE UNABLE TO DIAGNOSE THE PROBLEM AND END UP COSTING BE 5000 +DOLLARS TRYING TO FIX THE PROBLEM REPLACING THE SUSPENSION, BALLJOINTS, LOWER CONTROL ARMS, RACK AND PINION + ECU, INNER/OUTTER TIE RODS AND AN INTERMEDIATE STEERING SHAFT. NOTHING HAS RESOLVED THE PROBEM AND THEY CAN'T SEEM TO FIX IT OR DIAGNOSE IT. THEY JUST SAY TRADE IT FOR A NEWER ONE. THERE ARE MANY IS250/350 OWNERS BETWEEN 2006 AND 2009 THAT ARE AFFECTED BY THIS AND MANY HAVE HAD A SERIOUS ACCIDENT BECAUSE OF THIS ESPECIALLY CAUSED BY LONG HWY RAMPS AND EXITS IN WHICH THE STEERING BINDS TO ONE SIDE AND YOU HAVE TO VIOLENTLY CORRECT IT OR IT WILL HIT THE CURB OR WANDER INTO ANOTHER LANE EXTREMELY UNSAFELY. THIS IS NOT A COMFORT ISSUE, IT IS PURELY A HIGH LEVEL SAFETY CONCERN AS THERE IS NO REMEDY AND LEXUS DEALERSHIPS AND CORPORATE REFUSE TO ACKNOWLEDGE A PROBLEM AT ALL. PLEASE INVESTIGATE THIS. I THINK IT IS VERY DANGEROUS TO OTHER DRIVERS. I DRIVE A HONDA ACCORD AND TOYOTA CAMRY AND HAVE NEVER EXPERIENCED THIS WITH EITHER OF THEM AND THEY HAVE OVER 220K MILES EACH. I HAVE VISITED 10 INDEPENDENT SHOPS AS WELL AND GOT 10 ALIGNMENTS FROM DEALERSHIPS TO PERFORMANCE SHOPS AND NO ONE IS ABLE TO FIGURE OUT WHY THIS IS HAPPENING OR HOW TO FIX IT.
THE DASHBOARD OF MY 2006 LEXUS IS250 IS SLOWLY MELTING AND BECOMING STICKY. UNFORTUNATELY AS IT HAS, DETERIORATED THE DASHBOARD REALLY REFLECTS THE LIGHT, SO MUCH SO THAT IT BECOMES BLINDING AT TIMES. I HAVE NOT TREATED MY DASH WITH ANY CHEMICALS OR CLEANERS THIS IS A KNOWN PROBLEM AMONG LEXUS OWNERS, IT JUST AT TIMES BECOMES VERY WORRISOME SINCE THE GLARE FROM THE DASH ONTO MY WINDSHIELD BECOMES BLINDING AT TIMES IF THE LIGHT HITS IT RIGHT. *TR
MY LEXUS IS 250 AIR BAG LIGHT CAME ON. I TOOK IT IN FOR SERVICE AND LEXUS OF LAS VEGAS AND THEY INFORMED ME THAT THE WIRING HARNESS NEEDS TO BE REPLACED BECAUSE LEXUS DESIGNED THE PART WRONG. I LEARNED THAT IF I'M IN AN ACCIDENT THAT MY SAFETY SYSTEM WILL NOT WORK. LEXUS NEEDS TO REPLACE MY DEATH TRAP NOW. FIX THE WIRING HARNESS.... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE DASHBOARD IS MELTING AND THE SUN LIGHT IS REFLECTING OFF THE DASHBOARD AND BLINDING THE DRIVER. *TR
BACK IN SEPT 2014, I NOTICE A BROWN STRIPE IN THE REAR VIEW MIRROR, BUT I TOUGH IT WAS DIRTY, THEN AFTER A FEW MONTHS IT GOT WORSE, AND NOW IS VERY DIFFICULT TO SEE, I THINK IT SHOULD BE AN INVESTIGATION OF THIS PROBLEM AND A RECALL BECAUSE THERE ARE MANY OWNERS OF THIS MODEL WITH THAT PROBLEM. THERE IS NO REASON FOR A MIRROR TO TURN BROWN LIKE THAT UNLESS IS LIKE 50 YRS OLD.
I HAVE A MELTING DASHBOARD. THE DASHBOARD HAS BEEN TURNING SOFT, GOOEY, AND SHINY OVER THE YEARS. IF I REACH FOR SOMETHING ON THE DASHBOARD A PIECE OF THE DASHBOARD COMES OFF WITH THE SLIGHTEST TOUCH OF MY HAND. THE SHINE IS EXTREMELY DANGEROUS IN THAT IT OBSTRUCTS AND DISTRACTS THE VIEW OF THE DRIVER. A RECALL SHOULD BE ALERTED TO RESOLVE THIS ISSUE. I'VE CONTACTED LEXUS ABOUT THIS ISSUE SEVERAL TIMES AND I GET NO HELP FROM REGARDING THE DASHBOARD. *TR
THE DASHBOARD IS MELTING AND IS SO SHINY WHEN THE SUN OR LIGHT HITS THE WINDSHIELD IT BLINDS YOU VERY VERY DANGEROUS SOMETHING MUST BE DONE NO ONE ELSE SHOULD HAVE TO DIE BEFORE YOU GUYS FORCE TOYOTA/ LEXUS TO RECALL AND FIX THIS PROBLEM !!!!!! *TR
THE DASHBOARD ON MY LEXUS IS250 HAS STARTED TO LITERALLY MELT. IT IS VERY STICKY TO THE TOUCH AND VERY SHINY. THE SHININESS CAUSES A VERY SERIOUS GLARE ON MY FRONT WINDSHIELD WHICH CAN BLIND THE DRIVER. *TR
DASHBOARD AND DOOR PANEL MELTING AWAY, I HAVE REPORTED THIS TO LEXUS SEVERAL TIMES AND THEY REFUSE TO FIX THE PROBLEM. FINGER NAILS TOUCH THE DASHBOARD AND PARTS COMING OFF. THE MATERIAL IS DEFECTIVE AND NEED REPLACE. *TR
MY NAVIGATION SYSTEM SCREEN STOPPED WORKING WHILE 1000 MILES AWAY FROM HOME. THE BIGGEST PROBLEM WITH THE SCREEN GOING OUT WAS THE FACT THAT ALL OF THE HEATING AND AIR CONDITIONING CONTROLS ARE RAN THROUGH THAT SAME UNIT. WITHOUT BEING ABLE TO ADJUST MY TEMPERATURE IN THE VEHICLE I AM NOT ABLE TO DEFROST THE WINDSHIELD IN TIMES WHEN IT MAY FOG UP. *TR
AFFECTED PART IS THE DASHBOARD THE DASHBOARD IS SHINY TO WERE I CAN'T SEE WHEN THE SUN OR AT NIGHT HEADLIGHTS REFLECTS OFF IT. ITS STICKY AND SOFT AND MELTING. I REALLY TRY NOT TO DRIVE IT IF NECESSARY. *TR
MY VEHICLE STALLED AT A RED LIGHT AND WOULD NOT RESTART. AFTER BEING TOWED TO THE DEALER, THEY CAME BACK WITH A DIAGNOSIS OF MASSIVE CARBON BUILD UP. THEY ADVISED THAT I REACH OUT TO LEXUS CORPORATE TO DETERMINE IF THERE WAS ANY SUPPORT I COULD RECEIVE. AFTER SEVERAL WEEKS OF GOING BACK AND FORTH, LEXUS CORPORATE REFUSED TO PROVIDE ANY ASSISTANCE BECAUSE THE CAR COULD NOT PRODUCE ANY OF THE NECESSARY TROUBLE CODES TO QUALIFY FOR THEIR CUSTOMER SUPPORT PROGRAM SURROUNDING THIS ISSUE. AFTER MUCH HESITATION, I AGREED TO PAY $700 TO HAVE THE TOP CLEANING DONE. AFTER TOP CLEANING WAS COMPLETE, THE DEALER CALLS TO REPORT THAT THE CAR STILL WOULDN'T START AND THEY DIDN'T KNOW WHAT WAS CAUSING THE ISSUE. NOW THEY HAVE AN "EXPERT MECHANIC" FROM LEXUS CORPORATE COMING OUT TO INSPECT THE VEHICLE AND DETERMINE THE PROBLEM. THIS TOOK ANOTHER 1 1/2 TO 2 WEEKS TO COMPLETE. I RECEIVED A PHONE CALL FROM LEXUS CORP, THAT THE ISSUE WAS NOW A TIMING CHAIN THAT WAS GOING TO BE $1200 TO REPLACE. WHEN I SPOKE WITH THE DEALER, THEY AGREED TO CREDIT BACK MY $700 FROM THE MISDIAGNOSIS BUT QUOTED THAT THE TIMING CHAIN WOULD BE $1700, NOT $1200. AFTER SEVERAL DAYS OF HAGGLING, I FINALLY AGREED TO PAY $1350, ONLY TO GET ANOTHER CALL FROM THE DEALER NOW SAYING THAT METAL SHAVINGS HAVE FALLEN DOWN INTO THE ENGINE BLOCK AND THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. ALTHOUGH I HAVE ALL OF MY SERVICE RECORDS, LEXUS IS TRYING TO PIN THE BLAME ON ME, STATING "LACK OF OIL CHANGES". MY VEHICLE'S YEAR, MODEL AND DATE OF SERVICE ARE ALL QUALIFIED TO BE COVERED UNDER THIS WARRANTY. THIS CAR HAS PROVEN TO EXPERIENCE THESE PROBLEMS ASSOCIATED WITH THIS RECALL AND BECAUSE THE ENGINE IS IN SUCH BAD SHAPE AND IS UNABLE TO PRODUCE ANY CODES, THEY ARE REFUSING TO HONOR THIS WARRANTY. THIS HAS NOW BEEN GOING ON FOR NEARLY 3 MONTHS AND I STILL HAVE NO CAR AND NO RESOLUTION IN SITE. *TR
THE DASH AND DOOR PANELS ARE MELTING. THE PRODUCT IS DEFECTIVE AND THE GLARE FROM THIS IS VERY DANGEROUS!! LEXUS SHOULD FIX THE DEFECTIVE PART! *TR
DASHBOARD IS STICKY/MELTING. INTERFERES WITH DRIVING VISIBILITY AND IS A SAFETY ISSUE. *JS
THE AIRBAG LIGHT IS NOW CONSTANTLY DISPLAYING RED ON MY DASHBOARD. NALLEY LEXUS OF SMYRNA GA STATED THAT THERE IS A SHORT IN THE WIRE HARNESS AND IT NEEDS TO BE REPAIRED AT A COST OF $3300 OR THE AIRBAGS WILL NOT WORK IN THE EVENT OF A CRASH. FROM READING ONLINE IN THE LEXUS OWNERS BLOGS, THIS IS VERY COMMON AND I HAVE READ IN THE FORUMS THAT LEXUS, IN 2006, 2007, INSTALLED A WIRING HARNESS THAT WAS TOO SHORT. THE HARNESS PLUGS BECOME LOOSE AND IN SOME CASES THE WIRE INSULATION BECOMES CHAFED AND SHORTS OUT THE AIRBAG SYSTEM. I AM NOT AWARE WHERE THE POSTER GOT THEIR INFORMATION BUT I, ALONG WITH OTHERS THINK THIS IS SHOULD BE A SAFTEY RECALL. *TR
MELTING DASHBOARD. SHORTLY AFTER PURCHASING MY LEXUS IS250, I WAS CONTACTED BY LEXUS INFORMING ME THAT THEY WOULD BE REPAIRING THEIR MELTING INTERIOR PANELS. IT HAS BEEN OVER A YEAR AND DESPITE SEVERAL ATTEMPTS TO GET THE REPAIR COMPLETED HAVE BEEN TOLD THAT I AM ON THE LIST TO BE CONTACTED. I HAVE STILL NOT BEEN CONTACTED TO HAVE THIS REPAIR COMPLETED. IT MAKES IT EXTREMELY DIFFICULT TO SEE DURING DAYLIGHT.
THE DASHBOARD ON THE LEXUS IS350 AND 250 ARE MELTING. THEY ARE DEFECTIVE AND LEXUS REFUSES TO FIX THE PROBLEM. *TR
UNDER HEATED CONDITIONS DASH BECOMES VERY STICKY. DOOR PANELS ARE MELTING, CRACKING AND FALLING APART. *TR
ACCELERATOR STUCK OPEN AND HAD TO APPLY BRAKES WHICH KEPT ME MOVING FORWARD IN A SKIDDING MOTION ON FREEWAY; LUCKILY I DIDN'T HIT THE PERSON IN FRONT OF ME AS I APPLIED BOTH FEET ON BRAKE PEDAL SENDING THE CAR SKIDDING IN A BREAKING PATTERN! ACCELERATOR FINALLY RELEASED. *TR
DASH AND BLACK PARTS OF DOORS ARE MELTING, CRACKING, AND PIECES ARE FALLING OFF. WHEN DRIVING AND IN SUN DASH GETS VERY SHINY AND REFLECTS ONTO WINDSHIELD. CONCERNED ABOUT THE INTEGRITY OF THE DASH AND POSSIBLE AFFECT IT COULD HAVE ON THE AIR BAGS. *TR
THE PASSENGER SIDE AIRBAG WARNING LIGHT ON MY VEHICLE TURNED ON. WHEN I TOOK MY VEHICLE TO LEXUS FOR A RECALL I HAD THEM CHECK WHY THE LIGHT WAS ON. THEY TOLD ME THE AIR BAG WIRING HARNESS NEEDS TO BE REPLACED AT A COST OF $2546. THEY ALSO SAID THIS IS A COMMON ISSUE THAT LEXUS IS WELL AWARE OF AND ISSUED A TSB FOR IT IN 2008 BUT WOULD ONLY COVER THE REPAIR UNDER THE INITIAL WARRANTY PERIOD BECAUSE THEY HAD NOT RECEIVED ENOUGH COMPLAINTS TO MAKE A RECALL. WELL NOW 6 YEARS AFTER THEY ISSUED THE TSB I'M SURE THERE HAS TO BE ENOUGH COMPLAINTS BECAUSE A SIMPLE GOOGLE SEARCH SHOWS HOW MANY CARS ARE AFFECTED BY THIS PROBLEM. THE BIGGEST ISSUE IS THE AIRBAGS WILL NOT DEPLOY IN THE EVENT OF AND ACCIDENT UNTIL THE REPAIR IS MADE. I CONTACTED LEXUS CORPORATE TWICE AND BOTH TIMES THEY WERE NOT WILLING TO HELP. I BELIEVE LEXUS SHOULD COVER THIS REPAIR SINCE IT IS A MAJOR SAFETY CONCERN AND LEXUS IS WELL AWARE OF THE PROBLEM. *TR UPDATED 8/30/2017*CN
TL* THE CONTACT OWNS A 2006 LEXUS IS250. THE CONTACT STATED THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC TEST WAS PERFORMED WHICH LOCATED A FAILURE CODE IN THE AIR BAG WIRING HARNESS. THE AIR BAG HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 79,000. UPDATED 06/05/2014*LJ UPDATED 06/09/2014 *JS
TAKATA RECALL I HAVE YET TO HAVE MY AIRBAG REPLACED IT HAS BEEN 6 MONTHS SINCE THE LETTER NOTIFICATION WAS SENT OUT. I NO LONGER FEEL SAFE DRIVING THE CAR WITH THE POSSIBILITY OF THE AIR BAG GOING OFF DURING A COLLISION AND SENDING SHRAPNEL IN ANY DIRECTION. DASH BOARD RECALL I HAVE BEEN ON THE WAIT LIST FOR ALMOST 2 YEARS AND MY DASH BOARD HAS YET TO BE REPLACED. THE DASH BOARD HAS BEEN GETTING WORSE EVERY MONTH. THE DASH BOARD HAS BECOME SO SHINY ITS ALMOST IMPOSSIBLE TO DRIVE THE CAR ON SUNNY DAYS.
Data synced from NHTSA on May 4, 2026