NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Lincoln MKX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
"TAKATA RECALL" -- WE JUST GOT A LETTER FROM LINCOLN AND NOW WE CANNOT EVEN PUT A PASSENGER IN OUR RIGHT FRONT SEAT. WE CANNOT DRIVE OUR VEHICLE WITH TWO PEOPLE IN THE FRONT SEAT.. WHY THEY DO NOT OFFER US A LOANER VEHICLE I AM NOT SURE BUT RIGHT NOW THE VEHICLE DOES NOT MEET OUR NEEDS.
TAKATA RECALL -- THE LINCOLN MOTOR COMPANY HAS FORWARDED A LETTER DATED DECEMBER 2017 STATING -- "WARNING: UNTIL REMEDY PARTS BECOME AVAILABLE, DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT." THIS MAKES OUR CAR BASICALLY USELESS. WHEN I CONTACTED MOUNTAIN VIEW FORD/LINCOLN DEALERSHIP TODAY AT 423-756-1331 AND ASKED IF THEY WOULD DISCONNECT JUST THE PASSENGER AIRBAG AND THEY STATED THAT IT WAS UNLAWFUL. YET, I CAN BE NOTIFIED THAT MY VEHICLE IS NOT BASICALLY USABLE BECAUSE SOMEONE COULD BE INJURED OR KILLED!!! WHO DO I CONTACT TO GET MY PASSENGER AIRBAG DISCONNECTED SO MY HUSBAND AND I CAN UTILIZE THE VEHICLE SINCE THIS IS OUR ONLY VEHICLE.
I HAVE RECEIVED INFORMATION ABOUT THE AIRBAGS FOR MY VEHICLE,I HAVE BEEN WAITING TO GET A REPLY FOR THE REPAIRS FOR THE AIRBAGS. AS OF TODAY NO INCIDENT HAS OCCURRED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PARKS LINCOLN OF TAMPA DEALER ((888) 312-3999, 10505 N FLORIDA AVE, TAMPA, FL 33612) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
"TAKATA RECALL", FOR 2 YEARS I HAVE BEEN RECEIVING INFO. REGARDING THIS RECALL AND FOR 2 YEARS HAVE BEEN CONTACTING THE DEALERSHIP, TO HEAR THE SAME THING OVER AND OVER THAT THEY STILL DO NOT HAVE THE PARTS TO REPLACE THIS AIRBAG, SO HOW MANY PEOPLE HAVE TO GET KILLED FROM THIS BEFORE THE PROBLEM IS RESOLVED. SOME ONE RAN A STOP SIGN AND RAN INTO MY CAR GOOD THING THE AIR BAG DID NOT GO OFF SINCE MY GRANDDAUGHTER WAS SEATED IN THE PASSANGER SEAT. COME ON PEOPLE TEND TO THIS ONCE AND FOR ALL. JUST COMPLAINING ABOUT THE SITUATION NOT REPORTING THE ACCIDENT, THERE FOR THE DATE LISTED BELOW IS THE DAY THAT I SENT THIS IN.
I HAVE BEEN TO FORD DEALER MORE THAN ONCE ABOUT THIS RECALL WITH NO RESULTS.THEY TELL ME THEY DO NOT KNOW WHEN PARTS WILL BE AVAILABLE AND THIS IS MY ONLY VEHICLE!
DRIVING AT NIGHT HEADLIGHTS STARTED TO FLICKER AND THEN WENT OUT. 1ST LEFT SIDE THEN RIGHT SIDE. SOLDER CONNECTING HEADLIGHT ASSEMBLY TO ELECTRICAL WIRING DISSOLVED. PER FORD DEALERSHIP THE SOLDER IS DISSOLVING BECAUSE THE ELECTRICAL CIRCUITRY IN THE HEADLIGHT ASSEMBLY OVERHEATED CAUSING THE SOLDER CONNECTION TO FAIL. THIS HAPPENED THREE TIMES. THE FIRST TWO TIME THE DEALERSHIP RE-SOLDERED THE CONNECTION. THE THIRD TIME THEY HAD TO REPLACE THE HEADLIGHT ASSEMBLY WITH A NEW ER HEADLIGHT ASSEMBLY WITH UPDATED INTERNAL CIRCUITRY FROM MY CONVERSATION WITH THE FORD DEALERSHIP THIS HAD HAPPEN IN THE HIGHER END MODELS OF THE LINCOLNS THAT ARE A FEW YEARS OLD. WHY DID I HAVE TO WAIT FOR IT TO HAPPEN THREE TIMES BEFORE THEY TOLD ME IT IS AN INTERNAL DESIGN DEFECT OF THE HEADLIGHT ASSEMBLY. THE COST OF THE REPLACEMENT ASSEMBLY FOR BOTH SIDES IS AROUND $2,300. I GOT CAUGHT WITH THIS TWICE LATE AT NIGHT, I ORIGINALLY THOUGHT IT WAS THE HEADLIGHT BULBS. FORTUNATELY, I WAS STILL RELATIVELY CLOSE TO HOME, AND NOT HALFWAY INTO MY 180 TRIP I WAS STARTING OUT ON. THIS HAPPENED AROUND 4 IN THE MORNING WHEN I WAS DRIVING ON A RURAL HIGHWAY WITHOUT STREET LIGHTS. NOT VERY PLEASANT DRIVING WITHOUT HEADLIGHTS.
TAKATA RECALL BEEN OVER YEAR AND FOUR MONTHS. STILL NO REPLACEMENT PARTS TO FIX MY CAR.
DEALER COULD GIVE ME NO INFORMATION ABOUT THE AIRBAG REPLACEMENT. THE SERVICE MANAGER SAID THAT HE DID NOT GET THE NEWEST INFORMATION ABOUT IT
BRAKE BOOSTER FAILURE. LOSS OF BREAK ASSISTANCE WHILE ATTEMPTING TO SLOW DOWN. ACCOMPANIED BY HISSING SOUND. SYMPTOMS IDENTICAL TO FORD CUSTOMER SATISFACTION PROGRAM #13N02. THAT RECALL COVERS VEHICLES BUILD IN MAY ONWARD. MY VEHICLE WAS BUILD IN MARCH. COVERAGE SHOULD INCLUDE THIS VEHICLE AS WELL AS BRAKE COMPONENT FAILURE IS RECOGNIZED. SYMPTOM OCCURRED WHILE BRAKING ON A HIGHWAY
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COVERT FORD IN AUSTIN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 11/12/17/*BF
ENGINE TEMPERATURE SUDDENLY SPIKED AND THE ON-BOARD COMPUTER SHUT DOWN THE ENGINE WHILE DRIVING ON LOCAL HIGHWAY. SPEED ABOUT 45 MPH AND WAS ABLE TO PULL TO SHOULDER. OPENED HOOD AND FOUND THE COOLANT RESERVOIR EMPTY SO ADDED WATER AND WAS ABLE TO DRIVE THE THREE MILES TO HOME. ADDED ADDITIONAL COOLANT BUT SHORTLY THEREAFTER (5 - 7 MILES OF DRIVING) THE ENGINE STARTED TO RUN ROUGH AND ENDED UP HAVING THE CAR TOWED TO THE LINCOLN/FORD DEALERSHIP.THE DEALER REPORTS THAT THE WATER PUMP WHICH IS INTERANAQL HAS FAILED RESULTING IN COOLANT AND DEBRIS ENTERING THE CRANKCASE AND CONTAMINATING THE ENGINE OIL. ON-LINE RESEARCH INDICATES THAT THIS IS A COMMON PROBLEM. THE DEALERSHIP ESTIMATES THAT THE REPAIR COST WILL BE $3,100.00 BUT THIS IS FOR THE WATER PUMP AND MOTOR OIL ONLY AND DOES NOT ADDRESS ANY ABRASION OR DAMAGE TO THE CAM SHAFT.
VEHICLE STARTED MAKING HUMMING SOUND WHILE ACCELERATING AT LOW SPEED. NOTICED A LEAK OF VERY DARK FLUID THE FOLLOWING DAY. TOOK IT TO MECHANIC WHO DIAGNOSED THE ISSUE AS A LEAKING PTU (POWER TRANSFER UNIT). I'VE LOOKED INTO THIS AND THERE APPEARS TO BE A ISSUE WITH THE DESIGN ON THE SEALS. IT APPEARS TO BE A PREVALENT ISSUE WITH FORD EDGE/LINCOLN MKX THAT HAS NOT BEEN ACKNOWLEDGED/CORRECTED BY FORD. I'VE ATTACHED A LINK SHOWING NUMEROUS COMPLAINTS AND SOME EXAMPLES OF PEOPLE LOSING POWER/ACCELERATION WHILE DRIVING. HTTP://GOTACLASSACTION.COM/15796-2/. *TR
TAKATA RECALL, NHTSA RECALL NO. 16V384, LINCOLN RECALL NO. 16S26 11-23-16, I TURNED STEERING WHEEL TO BEGIN TO PARK IN SHOPPING MALL GARAGE. DRIVER AIRBAG IMMEDIATELY DEPLOYED PRIOR TO IMPACT WHICH CAUSED ME TO HIT THE CONCRETE WALL AHEAD. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE. RECALL NOTICE RECEIVED JULY 2016 ON PASSENGER AIRBAG. OBVIOUSLY, THERE IS A PROBLEM WITH THE DRIVER AIRBAG ALSO. WE CONTACTED LINCOLN DEALER WHEN WE RECEIVED THE NOTICE & ALSO CONTACTED ATHEM AN ADDITIONAL 2 ' 3 TIMES TO CHECK ON STATUS OF RECALL REPAIR WITH NO RESULTS. WAS TOLD PARTS HAD NOT BEEN RECEIVED YET & THAT WE WOULD BE NOTIFIED WHEN TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR.
TAKATA RECALL
TAKADA RECALL I HAVE A 2010 LINCOLN WITH A RECALL SAFETY FOR THE AIRBAGS. I AM AFRAID TO DRIVE MY CAR YOUTUBE IF I SHOULD GET IN AN ACCIDENT I COULD LOSE MY LIFE DUE TO THIS RECALL. I STILL ON THIS CAR AND IT IS SITTING IN MY DRIVEWAY. I'M AFRAID TO DRIVE IT BECAUSE I COULD LOSE MY LIFE I HAVE CALLED ALL THE FORD PLACES AND LINCOLN PLACES EVEN TO DEARBORN MICHIGAN THE LINCOLN MOTOR COMPANY AND NO ONE CAN TELL ME WHEN THIS PROBLEM WILL BE FIXED. I AM STILL MAKING NOTE PAYMENT ON THIS CAR I FEEL THIS IS VERY UNFAIR TO ME AND SOME OF THE OTHER PEOPLE THAT HAVE TO GO THROUGH THIS. FEEL THIS IS UNFAIR TO BE FORCED TO DRIVE A CAR THAT HAS A SAFETY RECALL ON IT KNOWING THAT YOU CAN LOSE YOUR LIFE BECAUSE OF NEGLIGENT THROUGH SOMEONE ELSE. I WOULD LIKE TO NO WHEN AND CAN THIS BE FIXED BEFORE SOMEONE DOES LOSE THEIR LIFE BEHIND THIS
PTU (POWER TRANSFER UNIT) WHICH IS A NONSERVISABLE UNIT FAILS AND HAS BEEN ON NUMEROUS VEHICLES. THIS FAILUR HAS THE POTENTIAL OF CAUSING A SERIOUS ACCIDENT DUE TO IT POSSIBLY LOCKING UP AND CAUSING A VEHICLE LOSE OF CONTROL. I DRIVE ON THE HIGHWAY AND DIDN'T NOTICE AN ISSUE UNTIL I SLOWED DOWN TO GET OFF WHEN I HEARD A GRINDING NOISE. TRANSMISSION SHOP TOLD ME I WAS LUCKY MINE DIDN'T LOCK UP.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/29/16*LJ UPDATED 06/25/18*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON GASGART'S CHARLOTTE COUNTY FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33952, (888) 313-9652) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
"TAKATA RECALL". THE FIRST RECALL NOTICE FROM LINCOLN MOTOR WAS IN JULY 2016.A SECOND NOTICE WAS SENT IN DECEMBER 2017 STATING REPAIR WOULD BE DONE IN THE SPRING OF 2018. GAVE A WARNING "DO NOT USE FRONT PASSENGER SEAT" AFTER ALMOST 2 YEARS THE REPAIR STILL HAS NOT BEEN DONE. THE VEHICLE HAS ONLY 42000 MILES AND IS NOT USED EXCEPT FOR INFREQUENT SHORT LOCAL TRIPS WITH ONLY THE DRIVER IN THE VEHICLE
TAKATA RECALL A YEAR AGO, BUT DEALER STILL SAYS NO PARTS AVAILABLE FOR PASSENGER SIDE AIRBAG.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL THE AIR BAGS HAVE BEEN RECALLED FOR 2 YEARS BUT NO REPLACEMENT AIR BAGS ARE AVAILABLE YET. I AM FORCED TO DRIVE A DEATH TRAP.
TAKATA RECALL I RECEIVED A RECALL NOTICE FROM LINCOLN IN JUNE OF 2016. REPLACEMENT PARTS ARE STILL NOT AVAILABLE IN OCTOBER OF 2017. I UNDERSTAND THE OLDER THE VEHICLE IS THE MORE LIKELY THERE IS TO BE A PROBLEM. THE CAR ONLY HAS 80000 MILE AND WE PLAN TO DRIVE IT SEVERAL MORE YEARS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALKER FORD CO INC, 17556 US HWY 19 N, CLEARWATER, FL 33764) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL THERE IS NO REMEDY AVAILABLE YET, AND I AM FORCED TO DRIVE A DEATHTRAP.
TAKATA RECALL REMEDY NOT YET AVAILABLE,,DATE OF RECALL 6/1/16
TAKATA RECALL. I'M FILING THIS COMPLAINT DUE TO EXCESSIVE TIME TO REPAIR A POTENTIALLY DEADLY DEFECT. MFG RECALL # 16V384 1 JUNE 2016.
I RECEIVED A TAKATA RECALL DATED JUNE 1, 2016 REGARDING A PROBLEM WITH AIRBAGS. I HAVE NOT HAD A PERSONAL INJURY BECAUSE OF THE AIRBAG DEFECT. HOWEVER, I FEAR THAT THE AIRBAG INFLATOR COULD RUPTURE CREATING A RISK OF INJURY. I HAVE BEEN IN CONTACT WITH MY LINCOLN CAR DEALER PERIODICALLY AND TAKATA HAS NEVER SENT REPLACEMENT PARTS TO THE CAR DEALER AND THEREFORE THE PROBLEM WAS NEVER FIXED. SINCE TAKATA HAS NOW GONE UNDER CHAPTER 11 BANKRUPTCY I FEAR THAT THE AIRBAG PARTS WILL NEVER BE REPLACED.
TAKATA RECALL - I HAVE 2 LINCOLN MKX VEHICLES, A 2010 AND A 2008. THE LINCOLN DEALERSHIP THAT I HAVE CALLED FOR ONE HAS BEEN WAITING ON PARTS, APPARENTLY SINCE THE RECALL IN 6/2016. I HAVE CALLED THE COMPANIES LISTED ON THE AIRBAGRECALL.COM WEBSITE AND NONE OF THEM IN MY TOWN DO THE AIRBAG RECALL REPLACEMENT. THIS RECALL SEEMS TO INVOLVE A VERY DANGEROUS AND LIFE THREATENING SITUATION AND I WOULD LIKE TO KNOW WHERE I CAN GET THE AIRBAGS IN BOTH OF MY VEHICLES REPLACED. THE LENGTH OF TIME THAT THIS HAS GONE ONE IS UNACCEPTABLE.
TAKATA INFLATORS...RECEIVED RECALL NOTICE, BUT LINCOLN DEALERS SIMPLY STATE THEY DON'T HAVE REPLACEMENT PARTS YET. RECALL CAME FROM POSTAL SERVICE WHILE CAR IN GARAGE.
"TAKATA RECALL" RECEIVED RECALL LETTER MANY MONTHS AGO. DEALER SAYS NO REMEDY YET FROM TAKATA. RECEIVED DECEMBER 23, 2017 A BANKRUPTCY CHAPTER 11 NOTICE FROM TK HOLDINGS (TAKATA). CHECKED WITH DEALER AGAIN AND THERE IS NO REMEDY FOR THIS SINCE ORIGINAL RECALL NUMBER 16S26, JUNE 2016, NHTSA RECALL NUMBER, 16V384. CONSIDERING THE SERIOUSNESS OF THIS RECALL, WHEN CAN THE CONSUMER EXPECT THIS TO BE CORRECTED
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (DEAN ARBOR FORD, 55 W. M55, TAWAS CITY, MI) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
TAKATA RECALL WAS IN JUNE OF 2016 AND ALL I HAVE FROM THE LINCOLN MOTOR COMPANY SAYING PARTS MAY BECOME AVAILABLE IN THE SPRING OF 2018, WITH NO INDICATION WHEN MY CAR WILL BE FIXED. THEY SAY DO NOT USE THE FRONT PASSENGER SEAT WHICH MAKES THE CAR VIRTUALLY USELESS FOR A FAMILY OF 5. IS THIS ACCEPTABLE?
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CANNON FORD LINCOLN (904 N DAVIS AVE, CLEVELAND, MS 38732, (662)-843-2785) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MALOUF FORD-LINCOLN INC (2210 ROUTE ONE NORTH, NORTH BRUNSWICK TOWNSHIP, NJ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *TR
TAKATA RECALL: TOOK MY 2010 LINCOLN MKX TO HOOKS LINCOLN IN FORT WORTH, AND ASKED THEM WHEN I MIGHT EXPECT TO GET MY PASSENGER SIDE AIRBAG REPLACED. THE SERVICE MANAGER TOLD ME TO GO BACK HOME AND WAIT FOR A LETTER TELLING ME WHEN TO BRING MY CAR IN FOR THE AIRBAG REPLACEMENT. IT'S BEEN 16 MONTHS AND I HAVE NOT HEARD ANYTHING FROM ANYBODY. I HAVE FRIENDS THAT HAD THE SAME RECALL ON THEIR LEXUS VEHICLES AND THE AIRBAGS WERE REPLACED IN LESS THAN 6 MONTHS FORM THEIR NOTICE. THEY WERE PUT IN RENT CARS FOR THAT WAIT TIME AT NO CHARGE TO THEM. HOOKS MANAGER LAUGHED AT ME WHEN I ASKED FOR A RENTAL CAR TO AWAIT DELIVER OF NEW AIRBAG. PISS POOR HANDLING OF SO-CALLED SERIOUS SAFETY RECALLS.
TAKATA RECALL. RECEIVED NOTIFICATION FROM DEALER MID 2016. DEALER STATES PART IS NOT AVAILABLE YET FROM MFG. HAS BEEN OVER A YEAR SINCE NOTIFICATION. NOT SURE OF EXACT DATE BUT DEALER WILL HAVE RECORD.
EXTREMELY LOUD BANGS, LIKE GUNSHOTS, SEEM LIKE FROM FRONT EDGE OF SUNROOF, REPEATING ABOUT EVERY 10 SECONDS, SEVERAL TIMES PER INCIDENT. HAS HAPPENED SEVERAL TIMES OVER THE PAST 24 MONTHS (2015--2017). SO FAR, THE GLASS HAS NOT BROKEN. VEHICLE IS NEARLY ALWAYS PARKED IN AN OUTSIDE PARKING LOT WITH IGNITION TURNED OFF WHEN IT HAPPENS. HOWEVER, TWICE IT HAS OCCURRED WHILE DRIVING STRAIGHT AT MODERATE SPEED ON CITY STREETS. SLIDING HEADLINER UNDER SUNROOF HAS ALWAYS BEEN CLOSED DURING THESE INCIDENTS. NOTE: THE REQUIRED DATE TYPED BELOW INTO YOUR STANDARD FORMAT REPORT, 01/01/2016, IS MEANINGLESS.
TAKATA RECALL. I HAVE BEEN CALLING LINCOLN ON A REGULAR BASIS FOR 2 YEARS HOPING TO GET MY AIRBAG REPLACED. I KEEP GETTING THE SAME OLD STORY OF "IT WILL BE READY IN 4-6 MONTHS". THE DATE KEEPS GETTING PUSHED OUT. THEY NEED TO EXPEDITE THESE REPAIRS.
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 58,000.
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND OTHER GAUGES BECAME INOPERATIVE FOR A BRIEF MOMENT. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE THROTTLE BODY ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. ....UPDATED 10-27-15 *BF THE CONSUMER STATED THE PROBLEM WAS THE ELECTRIC THROTTLE BODY. THE CONSUMER HAD TO PAY OUT OF POCKET, FOR THE REPAIRS. UPDATED 11/03/15.*JB
DRIVER'S DOOR AJAR WARNING SHOWING ON CONTROL PANEL
THE DRIVERS AND PASSENGER SEATS TILT BACKWARDS DURING ACCELERATION (USUALLY HARD START). THE SEATS WOULD ALSO TILT FORWARD ON HARD BRAKING. AFTER SOME RESEARCH ONLINE, I FOUND A LOT OF FORD AND LINCOLN OWNERS COMPLAINING ABOUT THE ISSUE ON BOTH LOW AND HIGH MILEAGE CARS. IT SEEMS TO BE A COMMON PROBLEM ON ALL LINCON MKX AND FORD EDGE. IT SEEMS FROM THE COMMENTS ON VARIOUS ONLINE FORUMS THE PROBLEM IS MORE COMMON IN CARS WITH POWER SEATS. I AM AFRAID THAT WITH THE "PLAY" IN THE SEAT TRACKS, THE CAR WOULD BECOME UNSAFE DURING AN ACCIDENT. IT SEEMS SOME FORD DEALERSHIP ARE AWARE OF THIS ISSUE ALREADY AND CONSIDER IT "NORMAL" BEHAVIOR, SOME ARE FIXING IT UNDER WARRANTY. OWNERS WITH NO WARRANTY ARE EXPOSED TO POTENTIALLY DANGEROUS DEFECT OF THE VEHICLE.
MY WIFE WAS DRIVING TO WORK AND TRIED TO APPLY BRAKES AND PEDAL WENT TO THE FLOOR, SHE WAS A SUFFICIENT DISTANCE AWAY FROM THE OTHER CAR TO AVOID AN ACCIDENT. *TR
TAKATA INFLATORS: WE HAVEN'T HAD A PROBLEM YET BUT THE LAST FEW YEARS THE FRONT DRIVER'S AND PASSENGER'S AIRBAGS HAVE RATTLING NOISES WHEN ON BUMPY ROADS. HEARING THE RATTLING NOISES MAKES ME BELIEVE THERE ARE PARTS LOOSE IN BOTH WHICH COULD PUT THE DRIVER AND PASSENGER IN DANGER. I HAVE BEEN PATIENTLY WAITING FOR A RECALL. IF I CHOOSE TO HAVE THEM REPLACED ON MY OWN, WILL I BE REIMBURSED? IT IS VERY SCARY HEARING WHAT HAPPENS TO THESE AIRBAGS AND I THINK HEARING THE RATTLING MAKES OUR CAR ONE OF THE ONES A DANGER AND SHOULD BE ON RECALL PLEASE. I DID REPORT IT TO FORD DEALER BUT THEY DID NOT RECORD MY CONCERN, WE WERE ALL THINKING WE'D BE ON RECALL LIST. PLEASE, PLEASE CONSIDER MY VEHICLE FOR RECALL.
CAR WAS PUT INTO PARK (ON A SLIGHT SLOPE), THEN PARKING/EMERGENCY BRAKE WAS APPLIED. BRAKE DID NOT HOLD AND ROLLED 10 - 12 INCHES INTO ANOTHER PARKED CAR. WHAT GOOD IS AN EMERGENCY/PARKING BRAKE IF IT TAKES THAT LONG TO ENGAGE? LUCKILY I PRESSED THE REGULAR BRAKE AND BACKED THE CAR UP FURTHER BEFORE PUTTING AGAIN INTO PARK AND APPLYING THE PARKING/EMERGENCY BRAKE. THIS IS THE SECOND TIME THIS HAS HAPPENED. IN BOTH CASES, THE LINCOLN PUSHED INTO THE OTHER CAR'S BUMPERS ALLOWING ME TO SEE THE OTHER CAR MOVE BASED UPON THE PRESSURE EXERTED BY THE LINCOLN. FORTUNATELY, NONE OF THE BUMPER'S WERE DAMAGED. I WILL ALSO BE REPORTING ANOTHER 2 PROBLEMS WITH THIS VEHICLE. *TR
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND AFTER MAKING A LOUD SOUND THE PEDAL WOULD SINK INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE APPROPRIATE REPAIRS WERE MADE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 102,193.