NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Lincoln MKZ. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Indicator light came on for passenger side airbag says it has recall and it looks as though the airbag is trying to come out of its compartment
2 years ago air bags were replaced on a recall notice. Last week dash board is showing a warning notice with the air bag(s) again. Is there another recall for the air bags? Do I have to pay for replacement?
The contact owns a 2009 Lincoln MKZ. The contact stated that while parked in a semi-truck parking lot, another driver was reversing where she was blocking, and the contact then attempted to avoid the collision and drive forward. The accelerator pedal was depressed however, the vehicle accelerated excessively, and the brake pedal was then depressed but failed to respond. Upon a second attempt, the brake pedal went to the floorboard, accompanied by an abnormal vibration. Consequently, the vehicle crashed into a tree. No warning lights were illuminated prior to the incident. The driver mentioned a previous incident where the vehicle reversed into a gate. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The brakes had been checked previously and were reportedly functioning properly. During the crash, the air bags deployed, and the driver sustained a head injury but did not seek medical attention. No fire or police report was filed as the incident occurred on private property. The local dealer was contacted and mentioned an extended warranty. The dealer suggested towing the vehicle, but it was not diagnosed or repaired. The manufacturer was contacted multiple times, including their legal department, but no response was received. The failure mileage was approximately 110,000.
My MKZ suddenly cut off without warning lamps or messages at highway speed. There was a very quick shudder and all power lost. After pulling onto the road shoulder and waiting a few minutes, it restarted and drove normally. I stopped about 15 minutes later and switched it off. When returning to the vehicle, it would not start. I had it towed to a garage where it has been for 6 weeks. They have been unable to identify the problem and get it restarted. Online reports by others indicate this occurred with other Lincoln products over a span of a few years with no assistance from Lincoln/Ford to identify the problem. This is a HUGE safety issue, as well an immediate personal inconvenience.
The contact owns a 2009 Lincoln MKZ. The contact received notifications of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
BRAKE PEDAL FAILURE 7 MONTHS AFTER BRAKE FLUID RECALL WAS DONE.
The contact owns a 2009 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the dealer for the recall repair and the Hydraulic Control Unit (HCU) was tested but failed. The dealer informed the contact that the HCU part for the recall repair was not available. The manufacturer was made aware of the issue and informed the contact that they had difficulties obtaining the part for the recall repair. The failure mileage was 22,000. VIN tool confirms parts not available.
TOOK MY CAR IN FOR RECALL #19V904 SAID COULD NOT FIX BECAUSE THE ECU WAS ALSO BAD, IT HAD JUST WENT OUT MY PROBLEM IS THAT FORD WILL NOT FIX THE RECALL IF I DON'T PAY THEM 777.00 TO FIX THE ECU FIRST, AND I THIK THEY SHOULD BECAUSE IT'S ALL TIED TOGETHER I.E. THE VERY SAME SYSTEM
BRAKE PEDAL WENT ALL THE WAY AND TOUCH BODY. IT HAPPENED TWICE IN TWO MONTHS AND 2ND TIME RESULTED IN TO CAR WRECK ON 5 MILES PER HOUR SPEED. IT IS VERY DISAPPOINTING LINCOLN SEEMS TO KNOW ABOUT THE ISSUE BUT TOOK A LONG TIME TO COVER WITH REMEDY. * (RECALL RELATED INCIDENT) TS
DOT 3 BRAKE FLUID AND ANTI-LOCK BRAKE SYSTEM FUNCTION IS DEFECTIVE AND THE ISSUE IS NOT BEING ADDRESSED AFTER A NUMBER OF YEARS
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DORAL LINCOLN (9000 NW 12TH ST, DORAL, FL 33172; (786) 522-5351) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE TOOK AN EXCESSIVE AMOUNT OF TIME BEFORE COMING TO STOP. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR FOR THE VEHICLE TO COME TO A STOP. THE CONTACT WAS INFORMED BY THE DEALER THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED HOWEVER, THE PART OF THE CONTROL MODULE THAT NEEDED TO BE REPLACED WAS NOT INCLUDED IN THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VEHICLE WAS NOT REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THERE WAS A RECALL ISSUED BY FORD FOR MY VEHICLES BRAKES IN DECEMBER 2019.(MANUFACTURER RECALL NUMBER19S54;NHTSA RECALL NUMBER19V904). THIS ISSUE HAS STILL NOT BEEN REMEDIED. MY LAST CALL TO THEIR SERVICE CENTER I WAS TOLD THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE TO MAKE THE REPAIRS BUT ALSO SAID THEY COULD REPLACE THE BRAKES AND CHARGE ME OVER A THOUSAND DOLLARS AND FORD WOULD REIMBURSE ME EVENTUALLY.
Complaint Lincoln 2009 MKZ air vent grid on dash board broke in various places and collapse also, it appears the dash board in front of air vent grid is raised. Causing the defroster to not work properly and the window shield does not clear properly. I was told to fix the problem the whole dash board needs to be replaced. I see this as a design and manufacturer defect and that Lincoln should repair at no cost to Lincoln owners. Lincoln is a Luxury line this should not be happening.
5/18/20 TOOK CAR FOR INSPECTION-FAILED BECAUSE OF BRAKES.GARAGE COULD NOT FIX TOWED TO DEALERSHIP.THEY COULD NOT FIX.TELL US NOT DRIVABLE.BEEN SITTING THERE EVER SINCE.CAR HAS 30016 MILES.AS OF THIS DATE HAVE NOT BEEN NOTIFIED OF RECALL AND CANNOT BE TOLD WHY OR WHEN PARTS WILL BE AVAILABLE. WHAT RECOURSE DO I HAVE
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORT MILL FORD (801 GOLD HILL RD, FORT MILL, SC 29708) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THERE WAS NO WARNING LIGHT ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,895.
NHTSA RECALL 19V-904
WE WERE SENT A RECALL NOTICE ON THE AUTO BRAKE SYSTEM JANUARY 2020. LOCAL LINCOLN DEALER DOESN'T HAVE PARTS TO REPAIR AS OF OCTOBER 2020. THE ABS LIGHT HAS CAME ON RIGHT ABOUT THE TIME OF NOTIFICATION. KEEP GETTING TOLD THAT PARTS ARE NOT AVAILABLE TO REPAIR ON THE RECALL. IF I WANTED TO PAY FOR IT THEN THEY COULD REPAIR THE PROBLEM. THIS IS NOT SATISFACTORY. DO I NEED TO NOTIFY A BETTER BUSINESS BUREAU OR WHAT DO I NEED TO DO TO GET THE REPAIR ON BREAKS WHICH COULD BE A SAFETY HAZZARD?
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JACK DEMMER LINCOLN, INC. (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS INTERMITTENTLY DEPRESSED TO THE FLOORBOARD WITHOUT WARNING. TODD JUDY FORD OF HUNTINGTON (2480 5TH AVE, HUNTINGTON, WV 25703) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DAVE SINCLAIR LINCOLN (7500 S. LINDBERGH BLVD, ST. LOUIS, MO 63125, (314) 729-2700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Leaking brakes had to be fixed twice before recalled parts were available. When the last repair was done, dealership said they would reimburse us (since we paid full price) recalled parts labor that we had to pay for since they were on the recall. This has never happened even though we have tried multiple times to remedy. Dealership says they sent in paperwork to Ford twice for the reimbursement as they don't do that. Ford Motor Company says they dont do it that it is up to the dealer. In summary, recalled brakes were finally repaired but we had to pay full price for them though it says parts and labor would be free.
NOTHING YET! ARE WE GOING TO WAIT UNTIL SOMETHING DOES?! SAFETY RISK!!! TAKING WAY TOO LONG TO GET THIS RESOLVED!!! THIS MAY RESULT IN EXTENDED BRAKE PEDAL TRAVEL REQUIRED TO STOP THE VEHICLE, INCREASING THE RISK OF A CRASH. THE CONDITION DOES NOT RESULT IN A LOSS OF BRAKING FUNCTION AND THE VEHICLE CAN BE BROUGHT TO A CONTROLLED STOP. *TR
THIS RECALL CAME OUT ON DECEMBER 18,2019! IT IS A SAFETY RECALL AND STILL HASN'T BEEN RESOLVED?! THIS IS UNACCEPTABLE!!!!! HERE IS A COPY OF SOME OF THE REPORT: NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 19V904 RECALL DATE: DECEMBER 18, 2019 MANUFACTURER RECALL NUMBER: 19S54 SUMMARY: ON YOUR VEHICLE, A VALVE IN THE HYDRAULIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM MAY BE STUCK OPEN. SAFETY RISK: THIS MAY RESULT IN EXTENDED BRAKE PEDAL TRAVEL REQUIRED TO STOP THE VEHICLE, INCREASING THE RISK OF A CRASH. THE CONDITION DOES NOT RESULT IN A LOSS OF BRAKING FUNCTION AND THE VEHICLE CAN BE BROUGHT TO A CONTROLLED STOP. *TR
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT WHILE APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED TO FLOORBOARD WHILE ATTEMPTING TO BRING THE VEHICLE TO A STOP HOWEVER, THE VEHICLE FAILED TO STOP AND THE DRIVER HAD TO PROCEED THROUGH THE RED LIGHT WITH SPEED TO AVOID A CRASH. THE BRAKE PEDAL RETURNED TO NORMAL FUNCTION AND THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION, THE VEHICLE FAILED TO STOP AT A STOP SIGN. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND CONTACTED PACIFICO MARPLE FORD LINCOLN (3015 W CHESTER PIKE, BROOMALL, PA 19008, (888) 320-6221) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE AT THE DEALER FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ON SEVERAL OCCASIONS WHILE OWNING THIS CAR, THE BRAKE PEDAL HAS GONE ALMOST TO THE FLOOR AFTER ACTIVATION OF THE ANTI-LOCK BRAKES. THE BRAKING DISTANCE INCREASES DRAMATICALLY WHILE THE PEDAL REMAINS VERY SOFT. IT EVENTUALLY (A FEW HOURS MAYBE) RETURNS TO NORMAL FUNCTION. WHILE DRIVING IN THIS CONDITION, IT FEELS AS IF THE CAR WILL NOT STOP BUT IT EVENTUALLY DOES, BUT THE BRAKE PEDAL MUST BE PUSHED ALMOST ALL THE WAY TO THE FLOOR.
The Lincoln Mercury factory chrome plated rims leak air all the time making the tires low on air or flat very often! This is a very dangerous safety hazard that can cause loss of control and having an accident resulting in serious bodily injury or death! There are many numerous other Lincoln car owners that report the same symptoms and problems. The manufacturer never plated the rims properly with nickle prior to chrome plating, thus the chrome coating constantly peels off and corrodes; thus air leaks past the tire bead and the rim surface. This sounds like a giant class action lawsuit!! I am are both very upset and scared to drive under these horrific conditions, but I have no choice as news factory rims are very expensive and I cannot afford them since I am disabled and on a fixed income.
THE INNER DOOR HANDLE ASY DOESN'T OPEN FROM THE INSIDE.
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT WANT TO WAIT TWO WEEKS TO SCHEDULE A RECALL REPAIR APPOINTMENT. WEST HERR FORD OF AMHERST (2600 MILLERSPORT HWY, GETZVILLE, NY 14068, (716) 810-1319) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RE: SAFETY RECALL NOTICE 19S54/NHTSA RECALL 19V-904 2009 LINCOLN MKZ VIN#[XXX] DEAR LINCOLN CONCIERGE: I WOULD LIKE TO FILE A CLAIM PERTAINING TO THE SAFETY RECALL LISTED ABOVE. I SPENT 4 MONTHS HAVING BRAKING ISSUES AND HAD MY LINCOLN TOWED 3 TIMES BECAUSE OF BRAKE PROBLEMS. FOLLOWING HAVING THESE PROBLEMS, I RECEIVED A RECALL NOTICE FOR BRAKES. HERE IS THE TIMELINE OF MY BRAKE PROBLEMS. 10/14/2019$422.96FIRESTONE REPLACED BRAKE PADS ON FRONT AND BACK 11/2/2019 AAA TOWED LINCOLN BACK TO FIRESTONE FOR BRAKE FAILURE 11/2/2019 FIRESTONE REPLACE CALIPERS AND PADS ON REAR LEFT 11/3/2019 FIRESTONE BRAKE PEDAL TOO SOFT 3/5/2020 AAA TOWED LINCOLN BACK TO FIRESTONE FOR BRAKE FAILURE 3/5/2020 FIRESTONE STATES AIR GETTING INTO BRAKE LINE 4/22/2020$77.50AAA TOWS LINCOLN TO JONES SERVICE CENTER (CAR DEALERSHIP) TOTAL BRAKE FAILURE, [XXX] MEMBERSHIP FEE 4/22/2019$1,623.95JONES SERVICE CENTER REPLACE ABS HYDRALIC UNIT 4/22/2019$30.00RENTAL CAR FROM JONES $2,154.41TOTAL EXPENSES I HAVE ATTACHED THE DOCUMENTATION AS LISTED ABOVE. CONSEQUENTLY, LOSING YOUR BRAKES ON I-95 IS A VERY FRIGHTENING EXPERIENCE, ESPECIALLY WHEN GOING AT A HIGH RATE OF SPEED. I HAD TWO NEAR MISSES ON HAVING A SERIOUS ACCIDENT DURING BRAKE FAILURE WITH MY LINCOLN. I HAD TO HAVE THE CAR TOWED 3 TIMES WHICH COST ME A DAY OF WORK EACH TIME BECAUSE THE CAR WAS NOT DRIVABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
"TAKATA RECALL" COMING OF HIGWAY ON RAMP CAR ACCELERATED TIRES FELT LIKE THEY WERE GONNA COME OFF ENGINE LIGHT BLINKED THEN DASHBOARD WENT OUT THEN LOSS OF POWER. SO TIRED OF THIS CAR BEEN NOTHING BUT PROBLEMS AND THE ONLY RECALL I GET IS POWER STEERING. MY DOOR LOCK AND WINDOW ON DRIVER SIDE IS NOT WORKING AGAIN!!!~THE DOOR AND WINDOW WERE ALREADY BROKE HAD NOTHING TO DO WITH EACH OTHER. SHOULD BE A LAW AGAINST LEMONS.. ONE BIG MONEY BAG!!!
CAR UNINTENTIONALLY ACCELERATED AND CRASHED BRAKES FAILED WHILE ATTEMPTING TO TURN IN A DRIVEWAY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GLENN FORD LINCOLN, 4080 LEXINGTON RD, NICHOLASVILLE, KY 40356, (859) 587-9020) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS
TAKATA RECALL RECEIVED FROM LINCOLN MOTOR COMPANY NOTICE PARTS AVAILABLE FOR AIRBAG RECALL AGAIN. DEALER STATED NO PARTS AVAILABLE DID NOT KNOW WHEN HE WOULD RECEIVE THEM. THIS IS TAKING FAR TO LONG! IF THIS IS CUSTOMER SERVICE YOU NO LONGER DESERVE ME AS A CUSTOMER !
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (EDDINS FORD, 2895 S SEMINOLE TRAIL, MADISON, VA 22727, 800-322-6806) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL: I AM FILING A COMPLAINT REGARDING THE CONTINUED DELAYS BY LINCOLN/FORD TO RESOLVE MY PASSENGER SIDE AIRBAG ISSUE. THIS HAS BEEN GOING ON FOR APPX 2 YEARS AND IS ABSOLUTELY RIDICULOUS. THE NHTSA NEEDS TO FORCE THEM TO RESOLVE THE ISSUE SOON, OR HAVE LINCOLN/FORD REPLACE THE VEHICLE. THEY ARE DRAGGING THEIR FEET. WE CONTINUE TO RECEIVE LETTERS THAT SAY THE SOLUTION IS COMING, BUT WE SEE NO TANGIBLE RESOLUTION AND THE DATE KEEPS GETTING PUSHED OUT.
TAKATA RECALL> NOTICE 16S26 / NHTSA RECALL 16V-384< I WAS NOTIFIED BY MAIL OF A RECALL OVER 5 YEARS AGO ON THE INFLATOR OF MY PASSENGER AIRBAG BUT FORD HAD NOT YET ARRIVED AT A DECISION ON HOW TO FIX THE PROBLEM. NOTIFICATION WOULD BE SENT WHEN THEY HAD A RESOLUTION. I BEGAN TO REGULARLY FOLLOW UP WITH DEALERSHIPS INQUIRING ABOUT THE AVAILABILITY OF REPLACEMENT PARTS FOR MY CARS RECALL, BUT WAS REPEATEDLY TOLD THEY WERE STILL WAITING FOR ANY PARTS TO BE PROVIDED TO THEM. RECENTLY, JULY 2018, I RECEIVED A NOTICE FROM FORD STATING THAT "A REPAIR IS AVAILABLE FOR YOUR VEHICLE" IN BIG RED LETTERS. IT GOES ON STATING "PARTS ARE NOW AVAILABLE FOR YOUR VEHICLE". DETAILS OF RECALL AND INSTRUCTIONS FOR ME TO SCHEDULE MY CAR FOR SERVICE LED ME TO CALL MY LOCAL DEALER TO SCHEDULE A FREE REPAIR. UNFORTUNATELY, THE SERVICE DEPT INFORMED ME THEY STILL DO NOT HAVE THE REPLACEMENT AIRBAG MODULES (AS OF OCTOBER 2018) SO ONCE AGAIN, I AM LEFT WAITING FOR A RESOLUTION AFTER 5 OR MORE YEARS OF WAITING. FORD WAS GIVEN MORE THAN ADEQUATE TIME TO RESOLVE THE ISSUE. IF THE PROBLEM WAS SERIOUS ENOUGH TO PROMPT A FULL PRODUCT RECALL, AND FORCE FORD TO PAY $299.1 MILLION SETTLEMENT IN A CLASS ACTION LAWSUIT, THEN IT IS SERIOUS ENOUGH THAT FORD SHOULDN'T STILL HAVE ALL OF THE UNSAFE VEHICLES WAITING FOR PARTS.FURTHERMORE, FOR FORD TO PREMATURELY NOTIFY OWNERS THAT PARTS ARE READY FOR INSTALLATION IN THEIR LOCAL DEALERSHIP SERVES TO PROVE THEY DON'T TAKE THE MATTER SERIOUSLY (SINCE THE VEHICLES ARE 10 YEARS OLD NOW) AND RESPECT FOR THE SAFETY OF THEIR CUSTOMERS IS NOT A PRIORITY. PLEASE INVESTIGATE THIS ISSUE AND HOLD FORD ACCOUNTABLE BY TAKING ACTION, A DEADLINE SHOULD BE DESIGNATED WITHIN WHICH FORD MUST FURNISH PARTS AND BEGIN SERVICING AFFLICTED VEHICLES.I BELIEVE CORPORATIONS SHOULD BE HELD TO A HIGHER LEGAL STANDARD BECAUSE OF THEIR LIKELINESS TO CAUSE NEGLIGENT INJURY ON A MASSIVE SCALE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RICHMOND FORD LINCOLN (4600 WEST BROAD STREET, RICHMOND, VA 23230, (804) 358-5521) WAS MADE AWARE OF THE RECALL IN JULY OF 2018 AND WAS INFORMED THAT THE PARTS WERE SCHEDULED TO BECOME AVAILABLE IN AUGUST OF 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-15930981. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MARLER FORD AT (318) 641-1463 (LOCATED AT 22077 US-167, DRY PRONG, LA 71423) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2009 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS
I RECEIVED A LETTER JULY OF 2016 FOR A RECALL ON MY CAR. AS OF TODAY I HAVE NO OTHER INFORMATION GIVE AS TO A FIX OR WHERE TO TAKE MY CAR TO GET THE TAKATA INFLATORS FIXED. CAN I GET INFORMATION ON THIS RECALL AND WHEN IT WILL BE FIXED. BEEN THAT THIS CAN CAUSE SERIOUS INJURY OR DEATH, THIS IS VERY UNSAFE FOR PASSENGERS IN THIS VEHICLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE AIR BAG WARNING INDICATOR WAS ILLUMINATED AND THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RC LACY FORD LINCOLN SUBARU (25 MAPLE AVENUE ROUTE 9W, CATSKILL, NY 12414), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
NOTHING HAS HAPPENED. I RECEIVED A RECALL NOTICE IN FEBRUARY 2018 AND CANNOT GET IT CORRECTED. THE LINCOLN/FORD AGENCY IN SOUTHAMPTON, NY SAYS THE PARTS ARE ON ORDER. THIS HAS BEEN SINCE FEBRUARY!! SO EVERY 2 OR 3 WEEKS I AM SUPPOSED TO CALL AND SEE IF THEY ARE IN YET. SO FAR---NOTHING.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED THE REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER EVERGREEN FORD LINCOLN (1500 18TH AVE NW, ISSAQUAH, WA 98027) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. I HAVE NOT RECEIVED ANY INFORMATION ON WHEN I CAN EXPECT TO HAVE THIS RECALL REMEDIED. I'VE CONTACTED SEVERAL DEALERSHIPS IN THE ELKHART, INDIANA AREA AND THEY KEEP TELLING ME THAT PARTS ARE NOT AVAILABLE. THEY ALSO STATED THAT I WILL RECEIVE A LETTER STATING WHEN TO BRING MY VEHICLE INTO A DEALERSHIP FOR REPAIRS. I'M NOT SURE WHEN THE AIRBAG RECALL FIRST BEGAN SO, I ENTERED TODAY'S DATE.
TAKATA RECALL - CONTACTED DEALERS SPECIFIED AT AIRBAGRECALL.COM AND WAS TOLD THAT REPLACEMENT AIRBAGS ARE NOT YET AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NAPLETON LINCOLN BLUE ISLAND, 2950 W 127TH ST, BLUE ISLAND, IL 60406, (708) 449-7988) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AFTER ABS ACTIVATION ON A SNOWY ROAD, BREAK PEDAL NEEDS MUCH LONGER TRAVEL TO ENGAGE BRAKES THAN BEFORE THE ABS WENT OFF. PEDAL FEELS SPONGY AND REQUIRES MUCH GREATER DISTANCE BEFORE THE BRAKES FEEL LIKE THEY BEGIN TO APPLY. MULTIPLE ABS STOPS, 100 MILE OF TRAVEL AND A DAY OF NOT DRIVING IT HAVE NOT MADE THE PROBLEM ANY BETTER. CAR IS 2009 MKZ WITH 81000 MILES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (PORTER FORD, 600 OGLETOWN RD, NEWARK, DE 19711 (302) 738-0800) AND (SPRINGFIELD FORD LINCOLN, 50 BALTIMORE PIKE, SPRINGFIELD, PA 19064 (610) 544-0700) WERE CONTACT AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER STATED THAT A SECOND NOTICE WOULD BE SENT ONCE PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL IN MARCH OF 2017 I RECEIVED A LETTER BY MAIL FROM THE LINCOLN MOTOR COMPANY ALERTING ME OF AN IMPORTANT SAFETY RECALL. IN OCTOBER OF 2017 I RECEIVED A LEGAL NOTICE BY MAIL FROM TK HOLDINGS INC. INSTRUCTING ME TO CONTACT MY NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR. I LOOKED FURTHER INTO THE MATTER VIA WWW.AIRBAGRECALL.COM TO VERIFY THE STATUS OF THIS RECALL ONLY TO DISCOVER "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." THE REASON FOR THIS FORMAL COMPLAINT IS SIMPLE. I USE THIS VEHICLE AS MY DAILY DRIVER, MORE OFTEN THAN NOT, WITH PASSENGERS. I AM SIMPLY CONCERNED FOR THE SAFETY OF MY FAMILY, OTHER POTENTIAL PASSENGERS AND MYSELF. I REGISTERED MY EMAIL ADDRESS WITH TKRESTRUCTURING.COM/PPIC TO HOPEFULLY BE KEPT INFORMED ON THE MATTER. I BELIEVE 10 MONTHS TIME FROM WHEN THE RECALL WAS RELEASED TO THE PUBLIC IS ENTIRELY TOO LONG TO ALLOW CUSTOMERS TO OPERATE A POTENTIALLY LETHAL VEHICLE WITHOUT REMEDY. I CAN ONLY HOPE THAT I RECEIVE QUICK AND JUST ACTION TO FIX THIS ISSUE BEFORE A LIFE ALTERING EVENT COULD TAKE PLACE. THANK YOU FOR, THE OPPORTUNITY TO EXPRESS MY CONCERN, AS WELL AS YOUR TIME AND EFFORT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR