NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Lincoln MKZ. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I RECEIVED A RECALL NOTICE IN JUNE OF 2016 AND AS OF 10/26/2017 THERE ARE NO PARTS AVAILABLE AND I WAS TOLD I WOULD BE CONTACTED WHEN THEY BECOME AVAILABLE. YOUR RECALL STATUS SITE SAYS TO FILE A COMPLAINT IF I HAVEN'T RECEIVED A REMEDY FOR THIS RECALL IN A TIMELY MANNER. WHAT AM I SUPPOSED TO DO? WAIT FOR AN ACCIDENT AND DEATH? FROM WHAT I UNDERSTAND, THERE IS NO REMEDY BECAUSE THEY CAN'T GET THE PARTS. I DON'T FEEL SAFE HAVING ANYONE IN THIS VEHICLE WITH ME.
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. WHILE THE VEHICLE WAS STOPPED, IT ACCELERATED AND THE BRAKES DID NOT WORK. THE CONTACT SWITCHED THE GEAR TO NEUTRAL AND SLOWED THE VEHICLE DOWN. THE CONTACT CALLED MURPHY FORD AT (610) 494-8800 (3310 TOWNSHIP LINE RD, CHESTER, PA 19013) AND THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE TEST WAS NOT PERFORMED AND THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE CONTACT WAS REFERRED TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V348000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREENWAY FORD (9001 EAST COLONIAL DRIVE, ORLANDO, FL 32817; 1-888-832-6125) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER STATED THAT HE OWNS 3 VEHICLES THAT HAVE RECALL REPAIRS THAT WERE NOT COMPLETED DUE TO THE PARTS BEING UNAVAILABLE. *JS
TAKATA RECALL DEALER TELLS ME THEY STILL DO NOT HAVE PARTS. I WISH TO JOIN CLASS ACTION LAW SUIT BEFORE THE DATE TO FILE RUNS OUT DUE TO LACK OF PARTS ON DEC 27TH 2017
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE BEING DRIVEN ON FOUR FLAT TIRES. THE CONTACT WAS UNSURE OF THE ORIGIN OF THE VIBRATION. THE VEHICLE WAS TAKEN TO TOWNE LINCOLN (3535 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127, (888) 377-0879) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE PARKWAY LINCOLN FORD DEALER LOCATED IN WINSTON-SALEM, NC WHO STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS
TAKATA RECALL PURCHASED A CAR WITH OPEN RECALL LIVING IN A HOT HUMID AREA HOUSTON KNOWING THIS SHOULD BE REPLACED AND THINKING IT COULD BE DONE AFTER PURCHASE ONLY TO FIND OUT FORD HAS MADE ZERO EFFORT TO REPLACE THIS VERSION IN OVER A YEAR WITH NO DATE OF FUTURE REPAIR DEALERSHIP WILL NOT REPAIR IT FOR LACK OF PARTS ON THE GARBAGE BAG OF DEATH MAYBE A LITTLE MORE EFFORT NEEDS TO MADE IN GETTING THE PROPER REPAIRS DONE OR THE SAFETY HAZARD MITIGATED IN THE TIME IT TAKES TO REPAIR SAID GARBAGE BAG OF DEATH A HIGHER LIABILITY RISK FOR THE COMPANY SHOULD ALSO BE APPLIED TO ANYONE INJURED WHILE WAITING FOR THE CLAYMORE TO BE REPLACED WITH AN AIRBAG WITH A MINIMUM OF ONE MILLION INJURY TO TEN MILLION DEATH PER OCCUPANT POLICY GUARANTEED BY EACH AUTOMAKER UNTIL IT MAKES THE VEHICLE REPAIRS
TAKATA RECALL. MY COMPLAINT IS THAT ITS BEEN OVER A YEAR SINCE THE RECALL ON TAKATA AIRBAGS FOR MY VEHICLE AND NOTHING IS HAS BEEN DONE TO FIX THAT PROBLEM.
TAKATA RECALL I WAS NOTIFIED ON 6-1-17 OF RECALL AND NOW IT'S 11-1-17 AND I HAVE NOT HEARD A THING FROM FORD REGARDING A FIX
DUE TO POOR WHEEL CONSTRUCTION, THE CHROME PLATING ON THE LINCOLN OEM WHEELS FLAKES OFF RESULTING IN A FAILURE OF THE TIRE TO SEAL PROPERLY AGAINST THE WHEEL. THIS FAILURE TO SEAL AGAINST THE WHEEL CAUSES A PROGRESSIVELY WORSE AIR LEAK ON EVERY WHEEL. IF AN OWNER OF THIS CAR IS NOT AWARE OR OBSERVANT OF THE CONSTANTLY DECLINING AIR PRESSURE, THEY COULD DRIVE ON DANGEROUSLY UNDER INFLATED TIRES, AND POTENTIALLY EXPERIENCE CATASTROPHIC TIRE FAILURE. IN PARTICULAR, THE WHEELS ON MY MKZ LEAK TO SUCH AN EXTENT THAT EVERY MORNING, I HAVE TO GO OUTSIDE AND PUMP THEM UP TO THE PROPER PSI. BUYING NEW LINCOLN WHEELS WOULD RESULT IN THE SAME PROBLEM AS THEY ARE ALL AFFECTED BY THE SAME MANUFACTURING DEFECT. MANY OWNERS HAVE RESULTED TO BUYING AFTERMARKET WHEELS, WHICH I SEE AS UNACCEPTABLE AS THE ORIGINAL WHEELS SHOULD FUNCTION PROPERLY AND REMAIN RELIABLE FOR THE LIFE OF THE VEHICLE.
TAKATA RECALL- RECEIVED NOTICE FROM THE LINCOLN MOTOR COMPANY OF TAKATA AIR BAG RECALL FOR MY 2009 LINCOLN MKZ AND HAVE CALLED THREE FORD/LINCOLN DEALERSHIPS IN MY AREA AND THEY STATED DUE TO LAW SUIT THEY HAVE NOT RECEIVED THE REPLACEMENT AIRBAG PART.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FINDLAY LINCOLN, 310 N GIBSON RD, HENDERSON, NV 89014, (702) 982-4779) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIRBAGS RECALLS NOT FIX YET, I NEED TO KNOW WHO IS RESPONSIBLE TO SOLVE THIS ISSUE. PASSENGER FRONTAL AIRBAG INFLATOR. PLS NOTE NOTHING HAPPEN. I JUST NEED RECALL FIX BEFORE SOMETHING PREVENT IT CATASTROPHIC HAPPENS.
"TAKATA RECALL" RECEIVED RECALL FOR PASSENGER AIRBAG IN MARCH,2017. I HAVE BEEN TOLD BY DEALERSHIP THAT THE PART IS NOT AVAILABLE NOW AND THEY CANNOT GIVE A TIME WHEN IT WILL BE AVAILABLE. TAKATA HAS NOW FILED BANKRUPTCY. MY COMPLAINT IS THAT I DID NOT BUY THE CAR FROM TAKATA, I BOUGHT IT FROM A LINCOLN DEALERSHIP. I DON'T UNDERSTAND WHY LINCOLN CAN'T GET ANOTHER AIRBAG FOR REPLACEMENT. IT IS NOW OCTOBER 20,2017. THEY HAVE HAD ENOUGH TIME FOR THIS RECALL. I AM FEARFUL OF A PASSENGER RIDING IN THE CAR IF THE DEFECTIVE AIRBAG SHOULD ERUPT AND KILL OR INJURE SOMEONE. I CAN'T SELL THE CAR. WHO'S GOING TO BUY A CAR WITH A RECALL FOR A TAKATA AIRBAG?
TAKATA RECALL : I RECEIVED A LETTER FROM LINCOLN MOTOR COMPANY DATED 3/2017. THE LETTER STATED MY PASSENGER SIDE AIR BAG IS UNDER RECALL DUE TO A RUPTURED INFLATOR MAY RESULT IN SERIOUS INJURY OR DEATH. IT IS NOW 10/30 AND LINCOLN KEEPS SAYING THE PARTS ARE NOT READY. MEANWHILE I DRIVING AROUND IN A DANGEROUS CAR. I NEED TO GET THIS FIXED. PLEASE KEEP ON TOP OF LINCOLN TO GET THIS DONE..
UNINTENTIONAL ACCELERATION INCIDENT REPORT 2009 LINCOLN MKZ, VIN: [XXX] THE CAR WAS PURCHASED BY ITS PRESENT OWNER IN JUNE 2012 AFTER IT CAME OFF LEASE WITH 26334 MILES. SINCE THAT TIME, THE VEHICLE HAS BEEN WELL MAINTAINED BY LINCOLN AUTOMOTIVE DEALERSHIPS AND NOW HAS 85447 MILES ON IT. IT HAS HAD FOUR (4) INCIDENTS OF UNINTENDED ACCELERATION. SEE ATTACHED PDF FILE (MKZ JOINT REPORT [XXX]) FOR DETAILS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TAKATA RECALL, I BROUGHT THIS CAR FROM A DEALERSHIP IN BLACKSBURG FEB 15, 2017. THIS RECALL SHOULD HAVE BEEN FIXED BEFORE THE CAR WAS SOLD TO ME. IT IS NOW FEB 18, 2018 AND NO SIGN OF THE PARTS ARE AVAILABLE TO FIX MY CAR. WE HAVE SEVERAL TRIPS PLANNED AND NO VEHICLE TO DRIVE. WE ARE RETIRED AND GO ALOT. WE DO NOT WANT ONE OF US SITTING IN THE BACKSEAT FOR TRIPS. NOONE HAS OFFER US A VEHICLE TO USE IN THE MEAN TIME. WE DON'T HAVE ANY IDEA WHEN THE PART WILL BE AVAILABLE. IF YOU CANNOT GET THE PART WITHIN 2 MONTHS, PEOPLE SHOULD BE ABLE TO HAVE THE VEHICLE REPLACED. WHEN YOU CALL THE PHONE NUMBER YOU GET A RECORDING ABOUT THE RECALL, NO PARTS AVAILABLE ANYTIME SOON. WHAT ARE WE SUPPOSE TO DO. MY EMAIL ADDRESS IS [XXX] I CALLED THE DEALERSHIP THEY DO NOT HAVE ANY IDEA WHEN THE PART WILL BE AVAILABLE. BUT THE HONDA DEALERSHIP I UNDERSTAND ARE FIXED FAIRLY QUICKLY, WHAT IS UP WITH THIS?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING THROUGH AN INTERSECTION THE ENGINE STOPPED RUNNING. MY MECHANIC DIAGNOSED THE VEHICLE AS IT NEEDING A NEW COOLING FAN. THE ODD PART WAS MY ENGINE LIGHT NEVER CAME ON, THE COOL/HOT DISPLAY ON THE INSTRUMENT PANEL NEVER SHOWED IT WAS OVERHEATING. I'M CURRENTLY WAITING FOR THE PART TO ARRIVE TO THE MECHANICS SHOP. THE INCIDENT HAPPENED AT NIGHT IN THE MIDDLE OF AN INTERSECTION. THIS COULD HAVE RESULTED IN A MAJOR INJURY AT BEST, DEATH AT WORST.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DEWEY MOORE FORD IN HUGHES, TX, 903-639-2516) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SLOAN FORD LINCOLN MERCURY/LINCOLN MOTOR COMPANY, 115 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BLUE SPRINGS FORD AT (800) 524-1848 (3200 NW S OUTER RD, BLUE SPRINGS, MO 64015) AND DICK SMITH FORD AT (816) 353-1495 (9505 E STATE RTE 350, RAYTOWN, MO 64133) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL COLLINS FORD IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED BLUE SPRINGS FORD (3200 NW SOUTH OUTER RD, BLUE SPRING, MO 64015, 800-524-1848) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
TAKATA RECALL FIRST NOTIFIED JAN.2017, 2 MORE NOTIFICATIONS SINCE. DEALER CLAIMS NOTHING THEY CAN DO, NO CAR RENTALS AVAILABLE, NOT EVEN TAKING YOUR NAME
TAKATA RECALL: NEED REPLACEMENT ASAP!
TAKATA AIRBAG RECALL
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE. UPDATED 06/22/17*LJ UPDATED 09/01/17 *JS
THE DOOR HANDLE ON THE DRIVER SIDE DOOR BROKE, WHICH WOULD NOT ALLOW THE LOCKING MECHANISM TO WORK.. UNABLE TO LOCK THE CAR DOOR EITHER MANUALLY OR BY USING THE REMOTE FOB. WAS ABLE TO OPEN & CLOSE THE DOOR, JUST COULD NOT LOCK IT. THIS HAPPENED WHILE THE VEHICLE WAS STATIONARY. I UNDERSTAND THIS SAME PROBLEM EXISTS ON THE FORD FUSION. WE HAD THE PART REPLACED TODAY AT THE COST OF $113.01.
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PALM NOW GETTLE LINCOLN LOCATED IN PUNTA GORDA, FL WHO STATED THAT ANOTHER NOTICE WOULD BE SENT WHEN THE PART ARRIVED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ UPDATED 10/30/2017*JS
"TAKATA RECALL" - MY DEALERSHIP INFORMED ME THAT DON'T HAVE THE PARTS TO FIX MY VEHICLE. I HAVE BEEN TRYING TO GET THIS TAKEN CARE OF SINCE JULY 2016 WHEN I RECEIVED THE INITIAL RECALL. THIS IS UNACCEPTABLE
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SANDY SANSING FORD LINCOLN, 27180 US-98, DAPHNE, AL 36526, (251) 626-7777) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS INFORMED MONTHS AGO THAT HE NEEDED TO WAIT TO RECEIVE A SECOND LETTER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE SECOND NOTICE WOULD BE RECEIVED IN THE SPRING OF 2018 WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS *TR
TAKATA RECALL - I RECEIVED A RECALL NOTICE LETTER FROM LINCOLN MOTOR COMPANY DATED JULY, 2016. THE LETTER STATED MY VEHICLE WAS IDENTIFIED IN THE TAKATA AIR BAG RECALL AND THAT WHEN PARTS ARE AVAILABLE I WILL BE NOTIFIED BY LETTER. IT HAS BEEN OVER 7 MONTHS AND STILL NO LETTER NOTIFYING OF PARTS AVAILABILITY OR FOR ME TO SCHEDULE A REPAIR. HOW MUCH LONGER BEFORE THE PARTS ARE AVAILABLE?? IT IS STRESSFUL WAITING FOR THIS REPAIR, ESPECIALLY WHEN I HAVE LOVED ONES RIDING WITH ME THAT CAN BE INJURED OR WORSE DUE TO FAULTY AIR-BAGS. A 7 MONTH WAIT IS A BIT RIDICULOUS. ALSO, I'VE INQUIRED WITH MY LOCAL LINCOLN DEALER AND HAVE BEEN INFORMED THE REPAIR WILL TAKE 4 HOURS. LINCOLN OR TAKATA SHOULD PROVIDE ME WITH A RENTAL WHILE MY VEHICLE IS BEING REPAIRED. I SHOULD NOT HAVE TO WAIT AT THE DEALER 4 HOURS WHILE THE VEHICLE IS REPAIRED DUE TO NO FAULT OF MY OWN. THANKS FOR READING. I LOOK FORWARD TO YOUR RESPONSE/UPDATE ON THIS RECALL. [XXX] [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD AUBURN AT (334) 316-8628 (LOCATED AT 2305 S COLLEGE ST, AUBURN, AL 36832) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE OPENED FROM THE OUTSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TAKATA RECALL. I RECEIVED SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 IN JULY 2016. SINCE I HAVEN'T RECEIVED NOTICE THAT SAID REPAIRS COULD BE DONE, I CALLED MY LOCAL DEALERSHIP SERVICE DEPARTMENT. THEY STATED THEY HAVE NOT YET RECEIVED PARTS FOR REPAIRS. THIS HAS BEEN 15 MONTHS. I DON'T CONSIDER THIS TO BE TIMELY.
"TAKATA RECALL" - SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 FIRST NOTICE LETTER DATED JULY, 2016 - SECOND NOTICE LETTER DATED DECEMBER, 2017 HOW LONG BEFORE THIS HAZARD AIRBAG IS REPLACED? WAITING OVER A YEAR FOR A REPLACEMENT OF THIS DANGEROUS AIRBAG IS UNACCEPTABLE. THE POTENTIAL OF RISK OF DEATH/INJURY IS UNACCEPTABLE. I CALLED FORD AND WAS TOLD BY THE CUSTOMER SERVICE REP. THAT SHE "FEELS ITS SAFE", HOWEVER, HER "FEELING" ITS SAFE FOR MY FAMILY TO RIDE IN THIS CAR WITH THIS AIRBAG UNDER RECALL IS NOT GOOD ENOUGH FOR THE SAFETY AND WELL-BEING OF MYSELF AND MY LOVED ONES. SHE DID NOT "GUARANTEE" IT WAS SAFE. HAVING A POTENTIALLY DANGEROUS AIRBAG IN MY VEHICLE AND WHAT COULD HAPPEN SHOULD IT DEPLOY IS CAUSING ME A GREAT DEAL OF STRESS EVERY TIME I DRIVE THIS VEHICLE AND/OR HAVE MY BELOVED FAMILY RIDE IN THIS VEHICLE. AND, I AM GROWING WEARY AND AGITATED WITH THE EXCESSIVELY LONG WAIT FOR A REPLACEMENT AIRBAG. WHAT ACTION IS BEING DONE TO EXPEDITE THE REPLACEMENT AIRBAGS IN AFFECTED VEHICLES? HOW MUCH LONGER MUST ONE WAIT FOR THIS TO BE RESOLVED? PLEASE LET ME KNOW SOMETHING REGARDING A TIMELINE FOR RESOLUTION/REPLACEMENT. I WANT THIS AIRBAG REPLACED ASAP. THANKS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MTN VIEW FORD LINCOLN (301 E 20TH ST, CHATTANOOGA, TN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PINES LINCOLN DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER, HAWK FORD LOCATED IN OAK LAWN, ILLINOIS, AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL: ITS BEEN A YEAR NOW WITH NOTHING DONE YET. I GET THIS NOTICE ABOUT BANKRUPTCY. IS THIS PROBLEM GOING TO GET FIXED?
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ATHENS FORD (4260 ATLANTA HWY, ATHENS, GA 30606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA BAGS ARE ON RECALL. WE'VE BEEN TO DAVID MCDAVID LINCOLN PLANO TX SEVERAL TIMES AND THEY JUST SAY THEY DON'T KNOW WHEN MY BAGS WILL BE REPLACED. I'M AFRAID TO LET MY FAMILY OR FRIENDS RIDE WITH ME. MY CAR JUST SITS.
TL* THE CONTACT OWNS A 2009 FORD MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE BRAKING SYSTEM FAILED WHEN PRESSING THE BRAKE PEDAL CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A COMMERCIAL TRUCK. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT( [XXX]) WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE DAMAGE WAS REPAIRED BUT BRAKE FAILURES CONTINUED. AFTER RETRIEVING THE VEHICLE THE BRAKE FAILURE CONTINUE AND THE BRAKE WAS SPONGY CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER COLMINGER FORD(5011 JAKE ALEXANDER BLVD S. SALSBURY NC) ON SEVERAL OCCASIONS FOR THE BRAKE FAILURE. THE ABS MODULE AND BRAKING ASSEMBLY AND CONTROL (Y) WERE ALL REPLACED BUT THE FAILURES CONTINUED TO OCCUR. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR THE NHTSA RECALL CAMPAIGN NUMBER 19V904000(BRAKING SYSTEM). THE MANUFACTURER([XXX]) WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,096. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE AWD PTU UNIT NEEDED TO BE REPLACED ON MY CAR TWICE IN UNDER 85,000 MILES AND JUST OVER 6 YEARS. THE FIRST TIME WAS AT APPROXIMATELY 51,000 MILES AND THE SECOND TIME WAS JUST AROUND 85,000 MILES. BOTH TIMES, I NOTICED A DARK OIL SPOT ON MY CEMENT DRIVEWAY. THE SECOND TIME, I INITIALLY THOUGHT IT WAS AN OIL LEAK, SINCE I HAD JUST HAD AN OIL CHANGE AND DIDN'T MAKE AN APPOINTMENT RIGHT AWAY BUT THEN REALIZED IT WAS TOO DARK FOR OIL AND WAS ACTUALLY THE PTU UNIT AGAIN. WHAT WOULD HAVE HAPPENED IF I DIDN'T NOTICE THE LEAKING GEAR OIL AND THE UNIT SEIZED WHILE I WAS DRIVING ON THE HIGHWAY? I WOULD HAVE LOST CONTROL OF THE CAR. WHAT KIND OF SERIOUS DAMAGE WOULD THAT HAVE DONE TO THE CAR? TO ME AND OTHERS ON THE ROAD? IT'S A POTENTIAL ROAD HAZARD. WHAT DAMAGE HAS IT ALREADY DONE TO THE TRANSMISSION THAT I HAVE TO WORRY ABOUT IN THE FUTURE? IT SEEMS TO BE A DESIGN FLAW IN THE CAR. IT IS SPECULATED THAT THE CAUSE OF THE REPEATED FAILURES IS DUE TO A TOO SMALL OIL WELL (UNDER A PINT) OR THAT IT'S PLACED TOO CLOSE TO THE CATALYTIC CONVERTER THAT DESTROYS THE SEAL, WHICH THEN REQUIRES THE ENTIRE UNIT BE REPLACED AT A SIGNIFICANT COST. SINCE THIS HAS HAPPENED TWICE IN 85,000 MILES, I AM CONCERNED IT WILL HAPPEN AGAIN. IN ADDITION, FORD HASN'T PROVIDED A FIX TO THIS PROBLEM. I HAVE CONTACTED FORD MULTIPLE TIMES ABOUT THEM PROVIDING A FIX OR TO AT LEAST LOOK INTO IT AND THEY'VE TOLD ME THEY HAVEN'T RECEIVED MANY COMPLAINTS ABOUT IT. I FIND THAT HARD TO BELIEVE BECAUSE IF YOU SEARCH ON-LINE, THE PTU FAILING SEEMS TO BE A COMMON PROBLEM WITH FORD AND LINCOLN AWD CARS. MANY CARS HAVE NEEDED TO HAVE IT REPLACED MORE THAN ONCE - ONE UP TO 5 TIMES. THANK YOU FOR YOUR REVIEW *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT WAS UNABLE TO RECALL THE SPECIFIC INJURIES; HOWEVER, MEDICAL ATTENTION WAS LATER SOUGHT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO A BODY SHOP AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. WHILE PARKING AT APPROXIMATELY 5 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A LIGHT POLE. THE VEHICLE WAS STUCK ON THE LIGHT POLE AND A TOW TRUCK PULLED THE VEHICLE OFF. THE VEHICLE WAS ABLE TO BE DRIVEN TO AN INDEPENDENT MECHANIC AND WAS NOT DIAGNOSED; HOWEVER, THE BODY DAMAGE WAS REPAIRED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. UPDATED 8/31/15*CN UPDATED 12/4/2015*JS
TL* THE CONTACT OWNED A 2009 LINCOLN MKZ. WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE, CAUSING IT TO CRASH INTO THE GUARDRAIL. THE CONTACT MENTIONED THAT THE AIR BAGS DEPLOYED WITH EXCESSIVE FORCE AND BURNED THE CONTACT'S NECK. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT WHILE EXITING A DRIVEWAY WITH THE BRAKES ENGAGED, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY AND EXCESSIVE PRESSURE HAD TO BE APPLIED TO THE BRAKE IN ORDER TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 10/07/14*LJ UPDATED 10/22/14*CN UPDATED 3/16/2015 *JS