Mazda · CX-30 · 2020
2020 Mazda CX-30
3
Recalls
31
Complaints
5/5
Safety Rating
The 2020 Mazda CX-30 has 3 recalls and 31 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: unknown or other (5 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Mazda CX-30 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is unknown or other with 5 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Mazda CX-30 currently shows 3 NHTSA recalls listed on this page and 31 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are unknown or other (5), structure (3), electrical system (3).
- Vehicle
- 2020 Mazda CX-30
- Recalls
- 3
- Complaints
- 31
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
15.5% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 21V086000February 18, 2021
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.
Remedy Status
Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.
NHTSA ID: 20V346000June 12, 2020
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen.
Remedy Status
Mazda will notify owners, and dealers will inspect the front brake caliper bolts, tightening them as necessary. If bolts are missing, the affected brake caliper will be replaced. Repairs will be performed free of charge. The recall began July 24, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4420F.
NHTSA ID: 20V347000June 12, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 vehicles equipped with all-wheel drive. The evaporative vent hose for the fuel tank may be disconnected, possibly allowing fuel to leak from the charcoal canister vent at the rear of the vehicle.
Remedy Status
Mazda will notify owners, and dealers will inspect the evaporative vent hose in the fuel tank. If the hose is disconnected, it will be reconnected and the charcoal canister with some related parts will be replaced. Repairs will be performed free of charge. The recall began July 29, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4520F.
Owner Complaints
31 totalELECTRICAL SYSTEM
Dec 30, 2025
My 2020 Mazda CX-30 has an intermittent no-start condition caused by a complete electrical failure. This occurs randomly, often overnight and after long or short trips. When it happens: The car does not respond to the key fob or ignition Dashboard warning lights are off Vehicl...
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POWER TRAIN
Jul 14, 2025
I OWN 2020 MAZDA CX 30 WITH 66000 MILES. THE TRANSMISSION WAS SHIFTING WITH JERKY MOTIONS. ON JULY 14, 2025 I BROUGHT THE CAR TO PALISADES MAZDA IN ROCKLAND COUNTY NEW YORK TO HAVE TRANSMISSION LOOKED AT AND TO CHANGE TRANSMISSION FLUID CHANGED. AFTER I DROPPED THE CAR OFF LATER...
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POWER TRAIN,SEAT BELTS,UNKNOWN OR OTHER
May 2, 2025
The initial sensor alarm indication was low oil pressure and within less then an hour engine malfunction was detected and the vehicle stopped functioning. This incident occurred on [XXX] in SanAntonio and thereafter it was towed to the Mazda Dealership for inspection upon request...
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EXTERIOR LIGHTING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
CRASHApr 5, 2025
The front camera didn't operate properly The brakes have an elongated stopping distance
ELECTRICAL SYSTEM
Dec 19, 2024
The contact owns a 2020 Mazda CX-30. The contact stated that after starting the vehicle, the instrument panel made an abnormal sound. The contact then noticed that the odometer had inadvertently rolled back to 9,999 miles. The vehicle was not diagnosed or repaired by an independe...
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ENGINE
Nov 29, 2024
Low Engine Oil Light keeps appearing at seemingly random intervals. I will heat up my vehicle, begin driving, and sometimes after 10 minutes, sometimes after 20 minutes it will come on. I drove 2.5 hours and it did not come on at all. It first started Friday 11/29 and was driven ...
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SUSPENSION
Nov 16, 2024
Rear coil spring broke at ~33,000 miles under normal driving conditions. No warnings given in vehicle safety system and not included in recommended maintenence. Seen when inspected by independent service center. Cannot safely drive vehicle until replaced.
VISIBILITY/WIPER
Sep 10, 2024
Defective windshield. There is visible warping in the windshield and Mazda won't cover the cost of the replacement. This is a known issue.
SUSPENSION,SERVICE BRAKES
Jun 26, 2024
Front and rear brakes premature wear, would have failed safety inspection under 30,000 miles but brakes were inspected just outside of warranty with metal on metal. RIGHT rear coil spring snapped lower middle of coil while driving on flat even ground. Just outside of warranty.
UNKNOWN OR OTHER
Apr 13, 2024
My sunroof spontaneously shattered/exploded during a standstill at a stoplight while waiting to enter a freeway. The glass sunroof panel appeared slightly curved upwards (caused by built up interior pressure?) and the shattered hole is right below my roof crossbar. There is no d...
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Showing 10 recent complaints from 31 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Mazda models. That sequence helps separate one-off year spikes from broader make-wide patterns.
Quick Compare
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Frequently Asked Questions
How many recalls does the 2020 Mazda CX-30 have?
The 2020 Mazda CX-30 has 3 recalls recorded by NHTSA.
How many complaints have been filed for the 2020 Mazda CX-30?
NHTSA has received 31 owner-reported complaints for the 2020 Mazda CX-30.
What is the NHTSA safety rating for the 2020 Mazda CX-30?
The 2020 Mazda CX-30 received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Mazda CX-30?
The most commonly reported complaint categories for the 2020 Mazda CX-30 are unknown or other (5 reports), structure (3 reports), electrical system (3 reports).
Does the 2020 Mazda CX-30 have any recalls?
Yes. NHTSA has 3 recalls on record for the 2020 Mazda CX-30. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.