There are 4 owner-reported body & structure complaints for the 2015 Mercedes-Benz ML-Classin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Rear subframe rusted from the inside out causing structural failure. This matches the defect in Campaign #2023020002 for other Mercedes models."
Neither back doors on my 2015 ML350 lock. Even after you try to lock them from the inside anyone can open the doors from the outside. This is a huge safety hazard because someone could easily car jack the car while you are in it. I bought the car new from the local dealer and i have reported this to the dealership and they said it was a known problem and that acutuators on both doors needed to be replaced at a large cost to me. I wrote to Mercedes Corporate to report this and to ask for financial assistance in trying to get it corrected and was told to just report it to you. Thank you for any assistance that you can provide.
REAR TAILGATE WAS LEFT OPEN. STARTED CAR AND NO WARNING THAT TAILGATE WAS OPEN WAS GIVEN. STARTED TO MOVE CAR INTO GARAGE AND OPEN TAILGATE STRUCK GARAGE OPENING. DAMAGE IN EXCESS OF $1000. NO WARNING IS GIVEN UNTIL CAR EXCEEDS 6-7MPH!!! THIS IS A SAFETY ISSUE, AS SOMETHING IN THE BACK WOULD ALREADY HAVE FALLEN OUT BEFORE ANY WARNING.
I RECENTLY PURCHASED A NEW ML350 FROM MERCEDES BENZ OF BURLINGTON, MA AND I HAVE A 'SAFETY' RELATED ISSUE WITH THE LIFT GATE. I WENT TO MOVE THE VEHICLE, NOT KNOWING THAT THE LIFT GATE WAS OPEN.THERE WAS NO WARNING OR ANY INDICATION THAT THE LIFT GATE WAS OPEN!! I HAVE OWNED 2 ACURA MDX'S AND BOTH GAVE LOUD WARNINGS WHEN THE CAR IS PUT INTO DRIVE AND THE LIFT GATE IS OPEN. I BELIEVE THIS IS AN OBVIOUS SAFETY OVERSIGHT BY MERCEDES IN THEIR DESIGN AS THE TAILGATE WARNING DOES NOT COME ON UNTIL A CERTAIN SPEED IS REACHED. THE WARNING SHOULD BE EVIDENT THE MOMENT THE CAR IS PUT INTO DRIVE. I BELIEVE THIS IS A SERIOUS SAFETY DESIGN FLAW THAT COULD LEAD TO INJURIES IF SOMEONE, OR EVEN A DOG, WAS IN THE BACK AND THE CAR DROVE FORWARD WITH THE LIFT GATE OPEN. I JUST SPOKE WITH A MERCEDES CUSTOMER SERVICE REPRESENTATIVE, AND SHE INDICATED THAT THIS IS A 'SPEED SENSITIVE' FUNCTION AND 'YES' YOU COULD BE DRIVING WITH THE LIFT GATE OPEN UP TILL THAT SPEED IS REACHED AND YOU WOULD NOT RECEIVE ANY WARNING AT ALL. IF I HAD PUT MY DOG OR ANYTHING IN THAT CARGO AREA AND STARTED TO DRIVE AWAY, THE WARNING WOULD COME ON TOO LATE TO PREVENT WHATEVER WAS BACK THERE FROM 'FALLING OUT'. THAT'S A SAFETY FLAW WITH A POTENTIAL OF INJURIES. MY OTHER CARS, INFINITI AND ACURA BOTH GIVE WARNINGS WHEN ANY DOOR OR LIFT GATE IS OPEN. PLEASE NOTIFY MERCEDES TO FIX THIS OBVIOUS SAFETY FLAW THAT ALL OTHER MANUFACTURERS HAVE SEEM TO HAVE FIXED. THANK YOU *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026