Mercury · Grand Marquis · 2002
2
Recalls
89
Complaints
-
Not Rated
The 2002 Mercury Grand Marquis has 2 recalls and 89 owner-reported complaints on file with NHTSA. Most reported issue: vehicle speed control (14 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2002 Mercury Grand Marquis page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is vehicle speed control with 14 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Remedy Status
Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Remedy Status
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
The contact owns a 2002 Mercury Grand Marquis. The contact stated while driving 50 MPH at night, the cruise control mode malfunctioned, and the speed of the vehicle increased independently. The contact stated that the brake pedal was depressed several times to the floor, but the ...
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The contact owns a 2002 Mercury Grand Marquis. The contact stated that after securely latching the seat belt, the driver's side front and passenger's side front seat belt buckles unintendedly unlatched. There were no warning lights illuminated. The contact stated that the failure...
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?yrs.ago While backing out of parking space at Calaveras Lumber, after shifting into reverse, & removing my foot from the brake; the engine appeared to receive a huge burst of fuel which shot me backward like a rocket slamming my vehicle into and wedging it under the frame of a ...
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For sometime now the Headlights on my 2002 Mercury Grand Marquis appear to fade or dim soon after turning them on; giving the impression they are losing power and about to fail. I live in the mountains and am very familiar with each and every turn I See on the roads I travel. ...
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2002 MERCURY GRAND MARQUIS. CONSUMER STATED THAT WHILE DRIVING VEHICLE THEY HAD NO CONTROL OVER STEERING. *LD THE CONSUMER STATED WHILE MAKING A RIGHT TURN AT A TRAFFIC LIGHT, THE STEERING WENT OUT. THE DEALER STATED THE COUPLER BOLT, CLOCK SPRING, COVER AND CONTACT PLATE WERE...
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I WAS DRIVING ON A 2 LANE HIGHWAY WHEN I RAN OVER SOME BUMPS IN THE ROAD. THE STEERING WHEEL WENT RIGHT AND LEFT SEVERAL TIMES, I WAS AFRAID I WAS GOING TO LOSE CONTROL OF MY CAR. I FOUND A RECALL ABOUT THIS SAME THING. TELL ME WHAT I NEED TO DO TO GET THIS SITUATION FIXED. ...
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TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HAZARD LIGHTS, DAYTIME RUNNING LAMPS, LOW BEAM, AND HIGH BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE PROGRESSED WITHOUT WARNING. TWO DEALERS (POMPANO FORD LINCOLN, 2741 N FEDERAL HWY, POMPANO BEA...
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THE CAR HAS 87934 MILES ON IT. WHEN DRIVING OVER 50 MILES A HOUR IT JERKS AND SHAKES THE CHECK EMGINE LIGHT WILL START FLASHING THE COOLANT LOGHT COMES ON THEN DIES BUT WILL START RIGHT BACK UP. THEN COOLANT LEVELS ARE FINE. THE LICENSE PLATE LIGHT DOES NOT WORK REPLACED BULBS AN...
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SEAT BELT WON'T STAY FASTENED AND THE STEERING CREAKS
THE SEAT BELTS WILL NOT STAY ATTACHED. YOU CAN PUT THEM ON AND THEY APPEAR TO BE LOCKED IN AND YOU CAN PULL ON THEM TO SEE IF THEY ARE ATTACHED AND THEY APPEAR TO ATTACH BUT THEN WHILE JUST SITTING, THEY MAY POP-OFF YOU AND BECOME DISENGAGED LEAVING YOU WITHOUT YOUR SEAT BELT ON...
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Showing 10 recent complaints from 89 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2002 Mercury models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2002 Mercury Grand Marquis has 2 recalls recorded by NHTSA.
NHTSA has received 89 owner-reported complaints for the 2002 Mercury Grand Marquis.
NHTSA has not published a safety rating for the 2002 Mercury Grand Marquis.
The most commonly reported complaint categories for the 2002 Mercury Grand Marquis are vehicle speed control (14 reports), engine and engine cooling (11 reports), suspension (9 reports).
Yes. NHTSA has 2 recalls on record for the 2002 Mercury Grand Marquis. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.