2005 Mercury Grand Marquis Complaint Log

my vehicle was running fine, than all of a sudden the transmission would not shift, i was like omg, what is going on, i had my son with me, my son was driving, he was so scared, i was like take a side street, stay level ground, we coasted down pro tech, [XXX] , that is where the car is now, bill told us,my son and i that the transmission fluid is burnt, when i looked at it the fluid was red,and did not smell burnt, this happened [XXX], i do not understand this at all, i am trying to get help through my insurance company, my claim #[XXX], SAFETY INSURANCE, there was transmission fluid on the dipstick red, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My wife has a 2005 Mercury Grand Marquis. This vehicle has what I believe is an extremely unsafe placement of the brake and accelerator pedals. The pedals are extremely close together, closer than I have ever seen on any other vehicle. My wife has depressed the accelerator while pressing the brake pedal on more than one occasion. We went recently for an oil change. The technician pressed the accelerator while pressing the brake pedal while putting the vehicle into reverse. The vehicle lunged into the parking lot. Fortunately, there were no vehicles behind my vehicle. If the technician had been shifting from neutral into drive, he would have driven into the building. The technician said that he has had similar experiences with Ford vehicles and that one of his relatives has a Ford and that this is a frequent experience with that vehicle. I am a disabled Veteran with a below knee amputation of the right leg. I have had no problem driving vehicles before this one. I have stopped driving this vehicle because I believe it is a crash waiting to happen. I have asked numerous people to sit in the vehicle and see if they feel that the pedals are too close together. To date, all have said that they feel that the pedals are too close together and that they would not drive the vehicle in question because they also feel that this vehicle and no doubt other Ford vehicles with this pedal arrangement are crashes waiting to happen. I request that NHTSA look into the pedal arrangement of this vehicle and all Ford vehicles as I believe this arrangement is a safety hazard that is on the highways of America and may have contributed or directly caused numerous crashes since at least 2005.

Seat belt does not fully clip in to buckle and tends to come undone while in operation of motor vehicle furthermore requires occupant to wiggle buckle back and forth to attempt to get a good connection between the two, belt and buckle.

The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed at night, the contact became aware that the front headlamps had intermittently failed to provide proper illumination, greatly reducing nighttime visibility. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 211,000.

The contact owns a 2005 Mercury Grand Marquis. The vehicle was taken to the local dealer, where it was repaired under NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that the headlights activated without driver input. The contact removed the circuit wires. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 80,082.

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at various speeds and at night, the headlights independently turned off. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the lighting control module needed to be replaced. The vehicle was not repaired. The mechanic advised the contact of NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.

On [XXX] I was driving this recently purchased Grand marquis . On [XXX] here in San Antonio around ten at night I hit the brakes and something under the hood compartment blew up and it cocked the car . I was trapped inside and when I finally was able to get my seatbelt released I had to break the window with my head . The previous week I reached out to ford and they told me they would address the issue and that they would call me back and that was to no avail. i reached out to ford and at first I was told I would be helped and then a man came on the phone yelling that my vehicle . I need help with resol this issue . My car is totaled and I’m hurting and it’s because of a car with recalls that are a fire haz and dangerous to be put on the road Thank you and God Bless . was not under any recalls The car had been parked for over ten years beca when the orig owner bought it it had issues with the cruise control and the brakes and the engine and the lights . I investigated about and hazards the car was demonstrating and upon further consideration my instinct told me this car was defected and was a big problem waiting to happen INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is a serious safety hazard that could result in death or injury. If I hadn’t escaped in time, I would have been killed. I am urging the NHTSA to investigate this defect and take immediate action to remove these vehicles from the road. Others may not be as lucky. This issue is life-threatening, especially because the fire started while the vehicle was in motion. These vehicles must be recalled and removed from use before more people are injured or killed.

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at undisclosed speeds, the headlights flickered after approximately a minute. The headlights continued to turn on and off independently. The headlights eventually became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000. Parts distribution disconnect.

The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 48 MPH, a Police Officer pulled the contact over and informed her that the taillights were inoperable. No warning light was illuminated. The vehicle was drivable and was taken to an independent mechanic and the bulbs were replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall for the failure. The manufacturer then referred the contact to NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.

Light control module was replaced per recall via Ford and new LCM became faulty after 4 years. Ford will not replace recalled part due to warranty on recalls. Apparently from Ford and other mechanics, this is a common problem with the LCM not working for long even after replacement.

When i hit the brake pedal,4 times in past month car accelerated briefly then quit. no warning signs no one can tell me what's wrong i read there was a class action lawsuit file years ago for this problem.

My drivers side seat belt works sometimes and sometimes it doesn’t and also my passenger side airbag light stays on when starting the car it flashes a few times and then stays on

I had a flat tire well my insurance company sent someone to come and fix it when they got here my car was shut off and in park position, he asked me to press on the parking brake which I did I got out of car shut the door he jacked the car up and the parking brake didn’t hold and the car came down almost on his. I had to get cylinder blocks and put them under the tires while he jacked up the car to fix my flat. Very dangerous

I was driving I pressed the cruise control to set it but the vehicle kept accelerating and as I was pressing on the brake it wouldn’t disengage it kept accelerating I kept pressing the brake frantically and THANK GOD it disengaged.. I never touched the cruise control again

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at approximately 40 MPH at night, there was a flash, and the headlights became inoperable. There were no warning lights illuminated. The contact's brother informed him to use the high beam headlights. The vehicle was taken to an independent mechanic, who stated that the failure was due to the lighting control module. The contact called the local dealer, who stated that the vehicle was not covered under a recall. The manufacturer was contacted, who informed him that the vehicle was not covered under a recall. The contact stated that the failure was related to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The failure mileage was approximately 35,000.

The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 30 MPH, the headlights became inoperable, without warning. The contact pulled over on the side of the road, after turning off and turning on the headlight switch, the headlights illuminated. The vehicle was taken to the dealer and the dealer stated that the lighting control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the VIN was not included on NHTSA Campaign Number: 15V861000 (Exterior Lighting). The failure mileage was 156,000.

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while his sister was driving 55 MPH at night, the headlights became inoperable. There was no warning light illuminated. The contact who is an independent mechanic, stated that he diagnosed that the Light Control Module (LCM) had failed and needed to be replaced. The dealer and the manufacturer were notified of the failure and advised the contact that the VIN was not included in a recall. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The failure mileage was unknown.

The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 45 MPH, the headlights fluctuated off and on without warning. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V861000 (Exterior Lighting) and referred the contact to the dealer. The dealer was contacted and stated that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000. The contact stated the failure happened at any speed and that the vehicle was repaired.

I bought this car from some stranger who doesn’t care about my shoulder pains driving a car with the steering wheel upside down these part stores & insurance companies get theirs can I please get what’s due to me so tired of the brakes making my steering wheel jerk & didn’t have any heat in a car I’ve spent my entire check on I really can’t believe this much over a faulty can I get some type of reimbursements for my pain & suffering from driving this guy’s high school car even if it looked like it did brand new pipes falling apart [XXX] won’t stop over heating caused me to run off the road because windows can’t let right window down it’s so much I can say but I rather not thanks this is devastating to me & my child kid doesn’t wanna feel like his dad I has no say so for him or his own child driving in guy’s [XXX] did one thing some else messes up it has caused me so much grief & mental attacks trying to keep this guy car maintained I’ve tried trade ins but they’ve told me that the car wasn’t worth nothing but $700 what can I do with that basically paid my entire earnings out on a Car I love my step son I just don’t want him to feel like I’m a bad person because I’m dealing with financial stability [XXX] I’ve paid so much & I want my happiness one way or another crooks on social media lined up to [XXX] me you & the next with this false narratives & defected goods [XXX] my great grandpa doesn’t like the way this one car has caused me so much pain going in these rich stores buying parts & being ripped off because the car isn’t stable enough to hold up what I’ve fixed [XXX] it’s going to go on for the rest of my life & I’m scared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving, the front headlights intermittently failed. The contact stated that he replaced the headlight bulbs, but the failure recurred. No warning light was illuminated. The contact referenced NHTSA Campaign Number: 15V861000 (Exterior Lighting). The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 227,000.

Passenger seat belt pre-tensioner has malfunctioned. Air bag check light flashing code 34. My mechanic informs me the entire SRS will not function in a crash. He was informed by Ford that a replacement part is no longer available. The vehicle mileage is around 43,000. No rust and no collision damage. With the numerous complaints about this same problem why hasn't a safety recall be issued? Why hasn't Ford been required to stock replacement parts for a longer time?

I WAS NOT IN ACCIDENT

The lcm light control module is malfunctioning and Ford/Mercury say that this vehicle is not part of the recall.

The contact owns a 2005 Mercury Grand Marquis. The contact stated that on numerous occasions while the vehicle was started, the driver’s side air bag warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed with a driver’s air bag pretensioner fault and that the seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,842.

My windshield wipers started coming on and off by themselves in my 2005 grand Marquis. They also started spraying all of the windshield wipers fluid out. The lights also flicker on and off by themselves. The wipers then stopped working all together. I took it to a Ford dealership where they could not locate the problem.

my brother got me this vehicle five yrs ago, and ever since then the air bag light has been on,i have no idea of why it is on, i don't know if it is the fuse, i don't know if there is even a air bag is in the vehicle my brother got the vehicle up in vermont, i have a pending cl# [XXX] on another issue, thank you so much, deeply appreciated, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE HEADLIGHTS HAVE FAILED DUE TO DEFECTIVE LIGHT CONTROL MODULE. THIS FAILURE IS NOTED AS FORD RECALL # 15S39, DATED APRIL 14,2017. FORD CUSTOMER SERVICE REP SAYS VEHICLE NOT INCLUDED BUT DID NOT PROVIDE INFORMATION ABOUT RECALL #. CANNOT DRIVE CAR AT NIGHT, EXCEPT TO PULL LEVER FOR BRIGHT LIGHT TOWARD ME (DRIVER).

AIRBAG FAULT CODE 34. PASSENGER SIDE SEATBELT PRETENSIONS CIRCUIT RESISTANCE OUTSIDE LIMITS. CIRCUIT WAS DAMAGED BY STATIC DISCHARGE FROM HUMAN TO OUTSIDE OF DOOR. VEHICLE WAS PARKED DURING BOTH INCIDENTS. NO ACCIDENT. NO DETONATION OF EXPLOSIVE CHARGE. SAME PROBLEM OCCURRED 2 YEARS AGO ON DRIVER SIDE WITH CODE 33. NUMEROUS REPORTS FROM OTHER CONSUMERS. PLEASE INQUIRE TO REPAIR FACILITY 'SAFETYRESTORE DOTCOM' FOR NUMBER OF THESE FAILURES. AIRBAGS ARE INOP WHEN FAULT OCCURS. NEED SHIELDED CIRCUIT TO PREVENT REOCCURRENCE.

I WAS OUT DRIVING AT AROUND 9:30 PM AND MY HEADLIGHTS JUST WENT OUT, AFTER I GOT HOME I LOOKED FOR LIGHTING ISSUES WITH THE CAR AND DISCOVERED A RECALL. THE NEXT MORNING I CONTACTED AUTONATION FORD IN MEMPHIS TN, WHERE I RESIDE AND SCHEDULED AN APPOINTMENT TO TAKE CARE OF THE RECALL. I TOOK IT IN ON 8/11/20 , WHERE THEY DID A LCM BYPASS THAT WAS TOLD TO ME BY THE SERVICE ADVISOR GARVIN. I PICKED THE CAR UP ON 8/15/20 AND THE LIGHTS WERE WORKING WHEN I LEFT THE AUTONATION BUT AFTER I GOT HOME 30 MINUTES LATER I WENT TO DROP OFF SOME MAIL AT THE MAIL DROP AND THE LIGHTS WENT BACK OUT. I CALL AUTONATION SERVICE DEPARTMENT AND SPOKE WITH SERVICE MANAGER THOMAS AND EXPLAINED THE PROBLEM TO HIM AND MY SITUATION AND WAS TOLD TO BRING IT BACK IN WHEN I COULD. I TOOK IT BACK ON MY FIRST OFF DAY THAT THEY WERE OPEN . I WAS THEN TOLD THAT THEY WOULD LOOK AT THE WORK THEY DID AND IF IT WERE STILL IN PLACE ANYTHING EXTRA WOULD COST ME OUT OF POCKET. I DON'T FEEL AS IF I SHOULD HAVE TO PAY FOR AN ISSUE THAT WASN'T PROPERLY REPAIRED. AS OF TODAY OCTOBER 3,2020 I STILL HAVE NO HEADLIGHTS. I HAVE REPLACED THE MULTIFUNCTION SWITCH, REPLACED THE BULBS AND I STILL HAVE NO HEADLIGHTS.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) HOWEVER, A COUPLE OF YEARS LATER, WHILE DRIVING ABOUT 5 MPH, THE STEERING DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT CALLED THE OGDEN LINCOLN OF WESTMONT LOCATED AT (100 W. OGDEN AVE, WESTMONT, IL 60559) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

THE SEAT BELT LITE STARTED FLASHING THEN WENT OUT AND NOW THE ALARM GOES OFF AND RINGS 5 TIMES AND DOES IT 5 TIMES IT DOES THIS WHEN YOU START THE CAR

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at undisclosed speeds, the headlights would intermittently turn off and back on. The contact stated that while driving over bumps in the roadway or depressing the accelerator pedal, the headlights would become inoperable. The vehicle was taken to an independent mechanic and diagnosed with an intermittent electrical short in the headlight module. The contact was notified of NHTSA Campaign Number: 15V861000 (Exterior Lighting) however, the VIN was not included. The dealer and manufacturer were made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.

LIGHTS GOING ON AND OFF I READ RECALL ON THE LIGHTNING CONTROL MODULE FOR MY 2005 MERCURY MARQUIS. THIS HAPPENS IN MOTION ON INTERSTATE. SAFETY HAZARD COULD CAUSE ME TO WRECK

I PURCHASED A 05 MERCURY GRAND MARQUIS AND HAD ISSUES WITH THE HEADLIGHTS GOING OUT WHILE DRIVING AT NIGHT. I SEEN THAT THERE WAS A RECALL ON THIS ISSUE FOR MY VEHICLE BUT WHEN I CALLED THE FORD DEALER THEY SAID MY CAR WASN'T REGISTERED FOR A RECALL. THEY SAID I WOULD HAVE TO PAY $135 FOR A DIAGNOSTIC TEST AND LEAVE MY CAR FOR 24 HOURS. NO ONE WAS ABLE TO INFORM ME WHY MY SPECIFIC VEHICLE WAS EXCLUDED FROM THE RECALL. IF I'M TELLING THEM THAT I'M HAVING A PROBLEM THAT THEY CLEARLY KNOW ABOUT WHY ARE THEY CHARGING ME TO FIX IT?

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE WITHOUT WARNING WHILE DRIVING 35 MPH. THE CONTACT HAD TO HOLD THE HIGH BEAM SWITCH ON IN ORDER TO DRIVE AT NIGHT. THE VEHICLE WAS TAKEN TO HASSETT FORD-LINCOLN (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT SHE NEEDED TO RESCHEDULE THE DIAGNOSTIC APPOINTMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

HEADLIGHT MODULE WENT OUT 12-10-2016, BROUGHT CAR TO SPRING HILL FORD (DEALER) DUNDEE IL. CAR WAS UNDER NEW RECALL BUT THE DEALER DID NOT HAVE THE NEWLY DESIGNED PART YET SO THEY PUT IN THE SAME DEFECTIVE PART AND TOLD ME THEY WOULD CALL ME WHEN THE NEW PARTS BECOME AVAILABLE. THEY NEVER DID DESPITE MONTHS OF ME CALLING THEM. NOW THE OLD DESIGN PART IS ACTING UP AGAIN BUT IN 2016 THE DEALER REPORTED MY CAR AS HAVING THE RECALL FIXED, WHICH WAS UNTRUE. MY CAR SHOULD NEVER HAVE HAD BEEN MARKED DOWN AS HAVING THE RECALL FIXED. I STILL HAVE THE SAME OLD DEFECTIVE PART IN MY CAR. FORD SHOULD REDO THEIR PAPERWORK AND HAVE THIS RECALL PROPERLY MARKED AS NOT FIXED. I SPOKE TO FORD 800-392-3673 THIS MORNING AND THE FOREIGNER ON THE PHONE JUST WASN'T GETTING IT.

THE AIR BAG LIGHT ON THE DRIVER SIDE STAYS ON AND SOMETIMES BLINKS. THIS CAR ONLY HAS 21,523 MILES ON IT. I'M TOLD THIS IS AN INDICATION OF A MALFUNCTIONING AIR BAG OPERATION. HAS A RECALL BEEN ISSUED ON THIS MALFUNCTION. THE AIR BAG LIGHT COMES ON WHEN THE CAR IS STATIONARY AND MOVING. THIS HAS CREATED A FEAR OF THE AIR BAG NOT OPERATING CORRECTLY IN THE EVENT OF AN ACCIDENT. THE REPAIR FOR IT IS UNKNOWN TO ME.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE OPERATING THE VEHICLE, THE LOW AND HIGH BEAM HEADLIGHTS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

2005 FORD GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO LIGHTING CONTROL MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE EXPERIENCE AT THE DEALERSHIP WAS UNFAVORABLE. THE VEHICLE WAS NOT REPAIRED. *JS

CAME OUT IT WAS DARK I JUST STARTED THE CAR UP AND I HAD NO HEADLIGHTS ARE MY FRIENDS FOLLOW ME TO MY HOUSE WITHOUT LIGHTS

AIR BAG DIL CODE CAME UP 33. TOOK CAR TO REPAIR, COST ~$1300 TO REPLACE FAILED PRETENSIONERS DRIVER AND PASSENGER. SAFETY WAS COMPROMISED WITHOUT REPAIR AND COULD HAVE RESULTED IN MORE SEVERE INJURY OR EVEN DEATH HAD A COLLISION OCCURRED.

THE LIGHTING CONTROL MODULE (LCM) OF MY SON'S 2005 MERCURY GRAND MARQUIS MALFUNCTIONED WHILE HE WAS DRIVING HOME AT NIGHT CAUSING HIS INTERIOR, HEADLIGHTS, AND OTHER CONTROLS TO SHUT OFF CAUSING A DANGEROUS SITUATION ON AN OPEN HIGHWAY. AFTER CHECKING WITH SEVERAL DEALERS, APPARENTLY HIS MERCURY IS ONE OF THE FEW OF THE 313,000 RECALLED VEHICLES THAT DO NOT QUALIFY FOR RECALL REPAIR OF THE LIGHTING CONTROL MODULE (LCM). FRANKLY, DUE TO THE SAFETY CONCERNS AND NEAR DISASTER OF THE FAILURE OF HIS HEADLIGHTS FORD MOTOR COMPANY AND / OR NHTSA NEEDS TO EXPAND THE NUMBER OF FORD / MERCURY VEHICLES THAT SHOULD COME UNDER THIS RECALL (15S39) THIS IS NECESSARY BECAUSE HIS LOSS OF HEADLIGHTS COULD HAVE LED TO A CRASH. RIGHT NOW, THE DEALERS ARE ASKING FOR $125 SERVICE FEE JUST TO DIAGNOSE AND ANYWHERE FROM $480 TO $600 FOR PARTS AND LABOR. I FEEL THAT BECAUSE OF THE SIMILAR NATURE OF THE FAILURE OF THE LCM THAT THE RECALL SHOULD BE EXPANDING TO COVER HIS VIN AND THE LCM BE REPLACED FREE OF CHARGE.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO BRAKE, BUT THE VEHICLE ACCELERATED. THE CONTACT SHIFTED THE TRANSMISSION INTO NEUTRAL AND THE VEHICLE STOPPED. THE ENGINE CONTINUED TO REV FOR AWHILE AND THEN THE RPMS SLOWED DOWN TO A NORMAL LEVEL. THE CONTACT STATED THAT THE SYMPTOMS DISAPPEARED ON THEIR OWN AND THE VEHICLE OPERATED WITHOUT ANY FAILURES SINCE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 79,000. *BF *TR

AIR BAG LIGHT BLINKS CODE 34 INDICATING PROBLEM WITH PASSENGER PRE-TENSIONER. SUSPECT AIR BAGS INOP. DEALER QUOTED $1,500 TO REPAR

REPLACED THE LCM IN OCTOBER 2014 PER RECALL. REPLACEMENT LCM HAS FAILED ALSO. DPATRICK FORD, EVANSVILLE INDIANA WANTS TO CHARGE $700.00 TO INSTALL A BYPASS WIRING PART. HEADLIGHTS FAIL TO COME ON OR STAY ON. HOLD HIGH BEAM FLASH TO SEE AT NIGHT.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 60 MPH, THE EXTERIOR LIGHTING, DOME LIGHT, AND ALL OTHER LIGHTING TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO INVER GROVE FORD LINCOLN (800-730-1765, LOCATED AT 4725 S ROBERT TRAIL, INVER GROVE HEIGHTS, MN 55077) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO SCHEDULE AN APPOINTMENT RIGHT AWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED ALL THE FUSES, BUT THE FAILURE RECURRED. THE CONTACT CALLED HASTINGS AUTOMOTIVE AT 651-437-4030 (LOCATED AT 3625 VERMILLION ST, HASTINGS, MN 55033) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

VEHICLE WELL MAINTAINED. 81,000 MILES. GETTING 3 4 AIRBAG CODE. I AM SEEING REPAIRS AROUND $1300-$1400. AND MANY MANY FOLKS ARE HAVING THE SAME ISSUE. CAR INSPECTION DUE THIS MONTH. PLEASE FORCE MANUFACTURER TO COVER THIS SAFETY REPAIR.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERRIN GEAR TOYOTA (6100 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS 39211, (601) 882-0351) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE LIGHTING CONTROL MODULE IS DEFECTIVE. WE HAVE NO HEADLIGHTS. THE DEALER REPLACED A GENERAL ELECTRIC MODULE, PART #5W7Z13C788AC IN 2014 WHEN WE BROUGHT THE CAR TO NJ FROM NY AFTER MY HUSBAND'S FATHER PASSED AWAY. THEY WERE SUPPOSED TO REPLACE THE LIGHTING CONTROL MODULE BUT SAID IT WAS A "SIMILAR PART". THE HEADLIGHTS FLICKERED AT THAT TIME. NOW, THE HEADLIGHTS ARE COMPLETELY OUT AND OUR MECHANIC SAID ITS COVERED UNDER RECALL 15S39. WINNER FORD SAID OUR VEHICLE IS NOT COVERED UNDER 15S39 RECALL. FORD SAID OUR VEHICLE IS NOT COVERED UNDER THE RECALL 15S39 BUT WE SHOULD PAY FOR THE REPLACEMENT OF THE LIGHTING CONTROL MODULE AND KEEP THE RECEIPTS. THIS IS A SAFETY ISSUE THAT SHOULD BE COVERED UNDER THE RECALL AND WINNER FORD AND FORD MANUFACTURERS ARE REFUSING DESPITE THE DEFECTIVE VEHICLE. WE DROVE 60 MILES WITHOUT HEADLIGHTS! THE VEHICLE ONLY HAS 75,000 MILES AND SHOULD NOT BE WITHOUT HEADLIGHTS. WE SHOULDN'T HAVE TO PAY $1,500 TO REPLACE A LIGHTING CONTROL MODULE THAT IS PART OF A RECALL BOTH IN 2014 AND IN 2017. CAN SOMEONE PLEASE INVESTIGATE AND ADVISE US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT