2005 Mercury Grand Marquis Complaint Log

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT WAS FORCED TO DRIVE WITH THE HIGH BEAMS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 70,000.

THE LIGHTS WERE ON IN NORMAL MODE WHEN I HEARD A CLICK AND THEY SUDDENLY CUT OUT. I WAS DRIVING SLOWLY IN TOWN AND WAS ABLE TO PULL OVER; I DISCOVERED THAT I COULD HOLD THE TURN SIGNAL CONTROL SIGNAL FOR THE PASSING BRIGHTS AND GET LIGHT; OTHERWISE NO LIGHTING WOULD TURN ON REGARDLESS OF ATTEMPTS TO CHANGE THE LIGHTING MODE AND RESTARTING THE CAR. EVENTUALLY THE LIGHTS CAME BACK DAYS LATER, BUT HAVE CONTINUED TO CUT OUT INTERMITTENTLY EVER SINCE. THIS IS A MAJOR SAFETY HAZARD AS THERE IS NO PREDICTING THE FAILURE, AND THE BRIGHTS ARE NOT GOOD TO HAVE TO HOLD TO USE. *JS

THIS IS AN ONGOING PROBLEM -- THIS WINTER THE HEADLIGHTS STARTED TURNING OFF ON THEIR OWN, FORCING YOU TO HOLD THE BRIGHTS IN POSITION SO AS TO CONTINUE DRIVING AT NIGHT. AT FIRST THEY CAME BACK ON. NOW THEY COME BACK ON RARELY. THE FIRST TIME THE LIGHTS ARE PUT ON AFTER THE CAR HAS BEEN PARKED FOR A WHILE THEY MAY STAY ON (BETTER THAN 50/50 CHANCE). BUT AFTER TURNING CAR OFF DURING NIGHT AND RESTARTING, THE LIGHTS ALWAYS FAIL A FEW MINUTES OR LESS INTO YOUR DRIVE. WHY HASN'T FORD BEEN FORCED TO RECALL THIS? *TR

WHILE DRIVING MY 2005 MERCURY GRAND MARQUIS AT APPROX 8:00 PM, MY LIGHTS WENT OUT WHILE I WAS DRIVING AND I TRIED TO TURN THE LIGHTS OFF AND ON AGAIN, BUT THEY WOULD NOT COME BACK ON. I WAS ABOUT 1 MILE FROM MY HOME NEAR MY SUBDIVISION ENTRANCE AND I HAD TO DRIVE THE REST OF THE WAY HOME WITHOUT MY LIGHTS. LATER, AFTER RESEARCHING THE PROBLEM, I FOUND THAT YOU CAN USE THE FLASH TO PASS HIGH BEAMS IF THIS SHOULD OCCUR. THE SAME PROBLEM OCCURRED OFTEN AFTER THE INITIAL OUTAGE AND I REPLACED THE LCM. THE REPLACEMENT LCM IS HAVING THE SAME ISSUE. I CANNOT UNDERSTAND WHY YOU DO NOT THINK THAT THIS IS A PROBLEM THAT DOES NOT REQUIRE A RECALL. IT IS DANGEROUS TO THE DRIVER AND OTHER MOTORISTS AS WELL. *TR

WE HAD JUST LEFT A FUNERAL HOME AND DRIVING BACK HOME ON A 4 LANE ROAD. WE TURNED TO AVOID GETTING ON THE HIGHWAY IMMEDIATELY AND DECIDED TO TAKE ANOTHER ROUTE. AS WE WERE HEADING UP THIS 2 LANE ROAD THAT WAS DARK ALL OF A SUDDEN OUR HEADLIGHTS AND INSTRUMENT PANEL LIGHTS WENT OUT AND CARS COMING AT US WERE FLASHING THEIR LIGHTS. I SLOWED DOWN AND WAS ABLE TO PULL OVER TO A SIDE STREET. SAT THERE TRYING TO DETERMINE WHY THE LIGHTS WERE OUT. TURNED THE SWITCH FROM THE ON POSITION TO THE AUTOMATIC POSITION AND THE LIGHTS CAME BACK ON. WE DROVE ALL THE WAY HOME ON BACK ROADS TO AVOID GETTING ON THE INTERSTATE, NOT KNOWING IF THE LIGHTS WOULD GO OUT OR NOT. READ THE MANUAL TO SEE IF WE HAD MISSED ANYTHING AND THEN GOT ON THE INTERNET AND SAW THE HUNDREDS OF PEOPLE HAVING THE SAME THING HAPPEN TO THEM. I WILL CONTACT THE DEALER AND SEE ABOUT FIXING IT BUT FROM WHAT I HAVE READ, THE LIGHT CONTROL MODULE IS BAD AND SO ARE THE REPLACEMENTS. I AM HOPEFUL THAT THERE IS A NEWER IMPROVED MODEL THAT IS NOW BEING USED. THANK GOD WE WERE NOT ON THE HIGHWAY OR WE COULD HAVE BEEN KILLED. THIS IS A SERIOUS PROBLEM. *TR

DRIVING ALONG AT NIGHT WHEN HEADLIGHTS WENT OUT. TRIED ALL SWITCH POSITIONS WITH NO RESULTS. EVENTUALLY FOUND THAT I COULD GET LIGHTS ON BY PULLING AND HOLDING THE HIGH BEAM LEAVER. THIS PROBLEMS HAPPENS WITHOUT ANY WARNING. I AM NO LONGER DRIVING THIS VEHICLE AT NIGHT UNTIL I GET IT REPAIRED. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WERE ACTIVATED AND THEN FAILED TO ILLUMINATE. THE CONTACT ENGAGED THE HIGH BEAMS IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE HEADLIGHT HOUSING WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING AT NIGHT, MY HEADLIGHTS WITHOUT WARNING, EXTINGUISHED. I TURNED THE 'HIGH BEAMS' ON AND THEY ALSO FAILED TO LIGHT. I STOPPED AND AFTER A FEW MINUTES, THE LIGHTS CAME BACK ON. I SEARCHED THE INTERNET AND FOUND THAT MANY FORD CROWN VICTORIA / MERCURY GRAND MARQUIS (MULTIPLE MODEL YEAR) AUTOMOBILES ARE SUFFERING FROM THE SAME PROBLEM. IT IS APPARENTLY A FAILURE IN THE 'LIGHTING CONTROL MODULE' (LCM). THERE ARE MANY WEB SITES THAT OFFER RE-MANUFACTURED LCM'S BUT I QUESTION WHY THIS IS NOT A SAFETY RECALL? I THINK THAT LOSING YOUR HEADLIGHTS WHILE DRIVING AT NIGHT WOULD SOMEHOW QUALIFY AS A SAFETY HAZARD AND THIS SHOULD BE THE MANUFACTURER'S RESPONSIBILITY TO FIX THIS PROBLEM. *TR

WHILE DRIVING DOWN THE INTERSTATE MY HEADLIGHTS CUT OFF. MY PARKING LIGHTS REMAINED ON. THE ONLY WAY TO SEE THE ROAD WAS TO HOLD THE HIGH BEAM SWITCH. THIS IS THE FOURTH TIME THAT THIS HAS HAPPENED IN THE LAST 2 WEEKS. THERE IS NO PATTERN OF OCCURRENCE. I INVESTIGATED ON THE INTERNET AND THERE ARE MULTIPLE REPORTS OF THIS HAPPENING THROUGHOUT THE COUNTRY. THE HEADLIGHT MODULE SEEMS TO BE THE PROBLEM. *TR

I WAS DRIVING DOWN THE HIGHWAY WHEN MY LIGHTS SUDDENLY WENT OUT NOT COMING BACK ON. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SUDDEN ACCELERATION AND THE ENGINE RPMS WOULD IDLE ABNORMALLY VERY HIGH SECONDS PRIOR TO THE FAILURE OCCURRING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO NEUTRAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER THEN RECOMMENDED HAVING THE THROTTLE BODY REPLACED BUT COULD NOT GUARANTEE THAT THE REPAIR WOULD REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

DRIVING HOME FROM LAKE FOREST COLLEGE (LAKE FOREST ILLINOIS) TO PARMA MICHIGAN HEADLIGHTS TURNED OFF SUDDENLY TRAVELING DOWN HIGHWAY AT 70MPH WITHOUT ANY WARNING. MANAGED TO TURN EMERGENCY FLASHERS ON AND GET SAFELY OFF HIGHWAY. INCIDENT OCCURRED AROUND THE KALAMAZOO MICHIGAN AREA, HAD BEEN ON HIGHWAY APPX.3 HOURS. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH THE HEAD LIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO USE THE HAZARD LIGHTS FOR ILLUMINATION OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT HE WAS A CERTIFIED MECHANIC AND BELIEVED THAT THE LIGHTING CONTROL MODULE WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 71,000.

THIS IS A VERY DANGEROUS PROBLEM. THE LIGHTS GO OUT ON THE MERCURY MARQUIS. IT IS INTERMITTENT. SOMETIMES, THEY WILL GO BACK ON. I HAVE TO HOLD THE HIGH BEAM TO GET HOME. EXTREMELY DANGEROUS! THEY SHOULD HAVE A RECALL AND STOP TRYING TO SLIDE OVER THE ISSUE. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE LIGHTING CONTROL MODULE FAILED. THE FAILURE CAUSED THE LOW AND HIGH BEAM HEADLIGHTS TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 104,000. UPDATED 3/14/13 *CN

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE HEAD LIGHTS FAILED. THE CONTACT ATTEMPTED TO TURN THE LIGHTS ON BUT THEY FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE LIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 24,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS SUDDENLY FAILED. THE FAILURE OCCURRED INTERMITTENTLY FOUR DIFFERENT TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 4/17/13 *CN UPDATED 05/14/2013*JS

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS MALFUNCTIONED AND FLICKERED ON AND OFF THEN EVENTUALLY FAILED COMPLETELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THE CONTACT WAS ADVISED THAT THE LIGHT MODULE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. UPDATED 03/01/13*LJ

2005 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO SEAT BELTS AND STEERING WHEEL PRESS SWITCH REPLACEMENT. *SMD THE CONSUMER STATED IN JUNE 2015, THE DRIVER'S SEAT BELT WAS REPLACED WHICH WAS THE CAUSE OF THE AIR BAG LIGHT BEING ON. *JB MA 10/8 UPDATED 11/30/2017*CN

HEADLIGHTS GO OUT INTERMITTENTLY. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THEY COULD REPLACE THE LIGHTING CONTROL MODULE TO RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 66,000.

WHILE DRIVING ON A DARK COUNTY ROAD ALL HEADLIGHTS WENT OFF. HAD TO DRIVE NEARLY A MILE WITH NO HEAD LIGHTS OR STREET LIGHTS BEFORE I REACHED A PLACE I COULD PULL OVER. AFTER CAR SAT FOR SEVERAL MINUTES LIGHTS WORKED AGAIN. EXTREMELY FRIGHTENING AND DANGEROUS! I CAN NOT BELIEVE THIS IS A KNOWN ISSUE AND NO RECALL HAS BEEN ISSUED! *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE CURRENT MILEAGE WAS APPROXIMATELY 104,000. *TR...UPDATED 04/25/13 *BF THE CONSUMER WAS ADVISED THAT THERE IS A REPLACEMENT PART BUT IT WILL ALSO FAIL IN DUE TIME. UPDATED 05/17/2013*JS

TL* THE CONTACT OWNS 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE PARKED THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE AND THE HEADLIGHTS STILL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MECHANIC STATED THE LIGHT CONTROL PROCESSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS INTERMITTENTLY FAILED. THE CONTACT ALSO MENTIONED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HEADLIGHT CONTROL MODULE AND SEAT BELT RETRACTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 58,000. UPDATED 10/17/13*CN

DRIVING AT NIGHT WHEN HEAD LIGHTS WENT OUT ALL OTHER LIGHTS WERE ON. WE COULD KEEP THE HIGH BEAMS ON BY HOLDING DIMMER SWITCH UP. LIGHTS WOULD COME ON AND THEM GO OFF AGAIN.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 25 MPH WITH THE HEADLIGHTS ACTIVATED, THE CONTACT NOTICED THE HEADLIGHTS BECAME INOPERATIVE. THE HIGH BEAMS WERE ACTIVATED AND WOULD ONLY ILLUMINATE WHEN THE SWITCH WAS MANUALLY HAND HELD. THE FAILURE RECURRED WHENEVER THE HEADLIGHTS WERE IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 39,120. UPDATED 12/31/12 *BF UPDATED 1/3/2013 *JS

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 83,000.

WHILE DRIVING AFTER DARK THE HEADLIGHTS AND DASHBOARD LIGHTS WENT DARK. WHILE ATTEMPTING TO RESTORE THE LIGHTS, THEY CAME BACK ON. WITHIN TEN MILES, THIS EVENT OCCURRED TWO MORE TIMES. I WENT TO MY LOCAL MERCURY DEALER WHO TOLD ME THAT THE MODULE THAT CONTROLLED THE HEADLIGHTS AND DASHBOARD LIGHTS WAS NOT AVAILABLE. HE ALSO TOLD ME THAT HIS ORDERING SYSTEM ALSO SHOWED HIM THAT THERE WERE ALMOST 600 OF THESE PARTS WERE ON BACK-ORDER. HE ALSO TOLD ME THAT ONE OF THE COMPONENTS OF THE MODULE WAS UNAVAILABLE AND THAT THERE WAS NO ANTICIPATED DATE WHEN THE MODULE MIGHT BE AVAILABLE. HE ALSO TOLD ME THAT 2005 WAS THE ONLY MODEL YEAR THAT THIS PART WOULD FIT AND THAT THE 2004 OR 2006 SIMILAR PARTS WOULD NOT WORK IN THE 2005 MODEL YEAR. HE ALSO TOLD ME THAT IF THE PART WERE AVAILABLE THAT IT WOULD COST ALMOST $600 DOLLARS NOT INSTALLED. THIS PART ALSO FITS THE 2005 FORD CROWN VICTORIA BUT NO OTHER MAKES OR MODELS. THIS LEADS ME TO BELIEVE THAT FORD RE-ENGINEERED THIS MODEL FOR THE 2005 MODEL AND DISCOVERED THAT IT WAS A FAULTY DESIGN AND REDESIGNED IT FOR THE 2006 MODEL AND FAILED TO REPORT THE PROBLEM TO ANYONE. THEY HAVE USED UP ALL OF WHATEVER INVENTORY OF THESE PARTS THEY EVER MANUFACTURED AND APPEAR TO HAVE NO PLANS TO MAKE ANY MORE. I HAVE SHOPPED MOST OF FLORIDA'S JUNK YARDS AND HAVE NOT BEEN ABLE TO LOCATE ANY 2005 MERCURY OR FORD CARS FROM WHICH TO OBTAIN A USED PART. BEFORE DAYLIGHT THIS MORNING WHILE DRIVING MY WIFE TO THE DOCTOR, THE HEADLIGHTS AND DASH LIGHTS WENT OUT ONCE AGAIN AND CAME BACK ON AFTER ABOUT A MILE. THIS IS A SERIOUS SAFETY ISSUE. I BELIEVE THAT YOUR AGENCY SHOULD NOT ONLY REQUIRE FORD TO DEVELOP AN IMMEDIATE FIX FOR THIS PROBLEM, BUT SHOULD REQUIRE FORD TO SUPPLY THIS PART AT NO COST TO THE AFFECTED OWNERS SINCE IT IS PRETTY CLEAR THAT THEY WERE AWARE OF THE PROBLEM AND TRIED TO HIDE IT FROM THE PUBLIC AND THE GOVERNMENT. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE PASSENGER SIDE SEAT BELT KIT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE AIR BAG WARNING LIGHT RE-ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN THEN ADVISED THAT THE FRONT DRIVER SIDE SEAT BELT KIT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ALL OF THE LIGHTS ON THE VEHICLE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE LIGHT CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED UPON STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT PASSENGER'S SIDE SEAT BELT PRE-TENSIONER WAS REPLACED. THE FAILURE RECURRED ONE YEAR LATER, WHICH WOULD REQUIRE THE FRONT DRIVER'S SIDE SEAT PRE-TENSIONER TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND THEY INFORMED THE CONTACT THAT THE STEERING WHEEL AIR BAG MAY NOT DEPLOY SUFFICIENTLY IN THE EVENT OF A CRASH UNLESS THE REPAIR WAS PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 94,300....UPDATED 11-12-13 *BF THE CONSUMER STATED THE FUNCTION OF THE SEAT BELT WAS NOT IMPAIRED BY THE FAILURE OF THE PRE-TENSIONER. ONLY THE FUNCTION OF THE AIR BAG WAS IMPAIRED. HOWEVER, TO REPLACE THE PRE-TENSIONER , THE ENTIRE SEAT BELT NEEDED TO BE REPLACED, WHICH WAS FUNCTIONING.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE HEADLIGHTS HOWEVER, BOTH HEADLIGHTS FAILED TO ILLUMINATE. THE HAZARD LIGHTS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEADLIGHT CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED DUE TO THE MANUFACTURED PART BEING ON A MASSIVE BACK ORDER. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. ..UPDATED 11/14/12 *BF UPDATED 11/16/2012 *JS

I WAS DRIVING TO WORK AT 5:50 AM IN THE DARK WHEN ON COMING TRAFFIC BEGAN FLASHING THEIR HEADLIGHTS AT ME. I THEN NOTICED THAT MY HEADLIGHTS (WHICH I ALWAYS HAVE SET ON AUTOMATIC) HAD GONE OUT WITHOUT WARNING. I HAD TO DRIVE A SHORT DISTANCE TO FIND A SAFE PLACE TO PULL OFF THE ROAD. I COULD NOT GET THE HEADLIGHTS TO COME ON WITH THE SWITCH IN EITHER THE AUTOMATIC OR MANUAL SETTINGS. I REPEATEDLY SHUT THE CAR OFF AND RESTARTED IT WITHOUT ANY LUCK. I HAD TO WAIT UNTIL THE SUN CAME UP TO CONTINUE DRIVING TO WORK. I GOGGLED THIS HEADLIGHT PROBLEM AND FOUND IT IS A VERY COMMON FAILURE OF THE LIGHTING CONTROL MODULE IN THE 2003-2005 FORD CROWN VICTORIA AND MERCURY GRAND MARQUIS. I CONTACTED FORD MOTOR CO. BUT WAS TOLD THERE WAS NO RECALL ON THESE CARS WITH THIS COMMON AND VERY DANGEROUS DEFECT AND WAS DIRECTED TO TAKE MY CAR TO A FORD DEALER FOR SERVICE. I PERSONALLY THINK FORD SHOULD BE RESPONSIBLE FOR REPAIRING THIS DEFECT WITH NO COST TO THE CUSTOMER. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE PRE-TENSIONER WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DRIVER'S SIDE PRE-TENSIONER FAILED EIGHT MONTHS LATER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 16,000. UPDATED 07/23/13*LJ

WHILE DRIVING MY 2005,MERCURY,GRAND MARQUIS, AT NIGHT, THE HEADLIGHTS COMPLETELY WENT OUT ON ME...MAKING VISIBILITY IMPOSSIBLE...AFTER MUCH RESEARCH ON THIS PROBLEM,I FIND THAT ALOT OF PEOPLE ARE COMPLAINING OF THE VERY SAME PROBLEM WITH THEIR MERCURY, GRAND MARQUIS...AFTER READING OF ALL THE COMPLAINTS ABOUT THIS PROBLEM,I WONDER WHY THIS HAS NOT BEEN ON THE RECALL LIST......THIS IS A SEVERE SAFETY ISSUE!!! THANK YOU FOR YOUR PROMPT ATTENTION IN THIS MATTER. *TR *JS

2005 MERCURY GRAND MARQUIS, HEADLIGHTS WHEN OUT AT 45 MPH SW 147 AVE, RIGHT LANDS. TOTAL DARKNESS. ..UPDATED 08/31/12 *BF THE CONSUMER STATED THE HEADLIGHTS CAME BACK ON, WHEN HE ACCIDENTALLY BUMPED THE TURN SIGNAL LEVER.

DRIVING DOWN THE ROAD, THE HEADLIGHTS WENT OUT. HASN'T WORKED AUTOMATICALLY OR MANUALLY SINCE. THE HIGH BEAM LIGHTS WOULD NOT WORK EITHER UNLESS I HELD IT IN THE POSITION THAT I WOULD NORMALLY JUST PUSH FOR IT TO STAY ON. IN PROCESS OF TAKING CAR TO DEALER. I HAVE HAD THE CAR FOR ONE YEAR IN JULY. HOPE FORD PAYS FOR THIS BECAUSE IT MUST BE A FACTORY DEFECT. I SEE THAT MANY OTHER PEOPLE HAVE OR HAVE HAD THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING THE HEADLIGHTS FAILED. THE CONTACT TURNED THE LIGHTS ON AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE LIGHT MODULE AND THE ICM NEEDED TO REPAIR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,864. UPDATED 10/10/12 *CN UPDATED 10/17/12

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DRIVER'S SIDE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,122 AND THE CURRENT MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS SHUT OFF INDEPENDENTLY. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS TO NAVIGATE THE ROADWAY. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS ADVISED THAT THE LIGHT CONTROL MODULE WOULD POSSIBLY REQUIRE REPLACING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE HEAD LAMP SWITCH WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 50,000.

HEAD LIGHTS WERE COMING ON AND GOING OFF ON THEIR OWN, NOW WILL NOT COME ON. FAULTY LIGHT CONTROL MODULE! *TR

WAS COMING HOME IN PITCH DARK AND THE HEADLIGHTS JUST WENT AND I RUN OFF THE ROAD, A GOOD THING THERE WAS NOT TREE THERE. THEN ON THE INTERNET I FOUND OUT THIS IS A COMMON PROBLEM FOR THIS VEHICLE, I DO NOT KNOW WHY SOMETHING HAS NOT BEEN DONE ABOUT IT. *TR

HEAD LAMPS GO OUT OR FAIL TO COME ON. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE HEADLIGHTS AND HIGH BEAM HEADLIGHTS STOPPED ILLUMINATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE HEADLIGHT CONTROL MODULE WAS REPLACED. THE FAILURE CONTINUED INTERMITTENTLY. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45,726.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE WAS TRAVELING 10 MPH WHEN THE VEHICLE ACCELERATED UP TO 50 MPH AND THE DRIVER CRASHED INTO SEVERAL TREES. THE VEHICLE WAS NOT DESTROYED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A REPAIR SHOP BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

WHILE DRIVING ON THE MASSACHUSETTS TURNPIKE AT NIGHT THE HEADLIGHTS SHUT OFF WITH NO WARNING, NOTICE OR ANYTHING. NEVER HAD THIS HAPPEN BEFORE. SCARED US TO DEATH!!! WE IMMEDIATELY TURNED THE SIGNAL TO PULL OVER TO THE SHOULDER AND THEN THEY CAME BACK ON. ABOUT 2 MINUTES LATER THEY WENT OFF AGAIN. MY BOYFRIEND PULLED OVER TO THE SHOULDER AND TURNED ON THE HAZARD LIGHTS AND SHUT THE CAR OFF. WE THEN TURNED THE CAR BACK ON AND HAD NO HEADLIGHTS, JUST MARKER LIGHTS. BUT, IF YOU HELD THE STICK FOR THE HIGH BEAMS YOU COULD USE THOSE. THEN THE LIGHTS MIRACULOUSLY CLICKED ON AND STAYED ON FOR THE REST OF THE WAY HOME. THIS HAS BEEN A CONTINUOUS PROBLEM. AFTER MUCH RESEARCH I HAVE FOUND OUT IT IS THE LIGHTING CONTROL MODULE. APPROXIMATELY A $650 PART AND ABOUT $200 FOR LABOR. I CONTACTED FORD MOTOR COMPANY AND THEY DO NOT FEEL THAT THIS IS A SAFETY ISSUE AND ARE GOING TO DO NOTHING ABOUT IT!!! REALLY!!!! I AM PART OF A WEBSITE AND I GET NUMEROUS EMAILS FOR PEOPLE THAT HAVE THE SAME PROBLEM. I AM AFRAID TO DRIVE AT NIGHT BECAUSE I NEVER KNOW WHEN THE LIGHTS WILL WORK OR NOT. I DON'T WANT TO BLIND PEOPLE DRIVING BEHIND THEM AND IT JUST REALLY SUCKS THAT FORD DOES NOT THINK THAT DRIVING DOWN THE ROAD AT NIGHT WITH NO HEADLIGHTS IS NOT A SAFETY CONCERN.... WHY DOESN'T THE FORD EXECUTIVE TRY DRIVING HOME IN THE DARK WITH MY CAR AND SEE HOW HE LIKES IT. THEN WE WILL SEE IF IT IS A SAFETY ISSUE OR NOT, HUH?? *TR

WHILE DRIVING AT NIGHT, THE HEADLIGHTS SUDDENLY GO OUT. THIS IS VERY DANGEROUS, REGARDLESS OF EITHER DRIVING ON THE HIGHWAY OR IN THE CITY (ESPECIALLY WITH PEDESTRIANS). THEY TEND TO STAY OUT FOR 10-15 MIN BEFORE THEY START WORKING AGAIN. WHILE THEY ARE OUT, THE BRAKE LIGHTS GO OUT AT THE SAME TIME, MAKING IT EVEN MORE SCARIER, CANT SEE TO DRIVE, AND THE CAR BEHIND ME CANT SEE ME SLOWING DOWN OR STOPPING, WHICH INCREASES THE CHANCES FOR AN ACCIDENT. NEEDS TO BE RECALLED ASAP. IT APPEARS THAT IT IS THE LIGHTING CONTROL MODULE IS FAULTY AND THE PART ITSELF IS QUITE COSTLY STARTING AT $300 - $500 FOR THE PART ITSELF OR $800 INSTALLED. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE PARKING, HE ATTEMPTED TO APPLY THE BRAKES BUT DEPRESSED THE ACCELERATOR PEDAL INSTEAD. THE CONTACT CRASHED AGAINST ANOTHER VEHICLE AS A RESULT. THERE WAS NO DAMAGE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO HOW CLOSE THE PEDALS WERE POSITIONED TO ONE ANOTHER. THE VEHICLE WAS TAKEN TO DEALER, WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 18,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE PARKING, HE ATTEMPTED TO APPLY THE BRAKES BUT DEPRESSED THE ACCELERATOR PEDAL INSTEAD. THE CONTACT CRASHED AGAINST ANOTHER VEHICLE AS A RESULT. THERE WAS NO DAMAGE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO HOW CLOSE THE PEDALS WERE POSITIONED TO ONE ANOTHER. THE VEHICLE WAS TAKEN TO DEALER, WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 18,000.