NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2006 Mercury Grand Marquis. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SEAT BELT TENSION NEEDED TO BE REPLACED HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE RETRACTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
DRIVING AT 50 MPH. PASSED SLOWER-MOVING VEHICLE BY PUSHING ACCELERATOR TO FLOOR(FULL POWER) DURING INITIAL PASS, THEN RELEASED ACCELERATOR. ENGINE RPM'S DID NOT REDUCE, BUT INSTEAD CLIMBED RAPIDLY WITH THE THROTTLE STUCK AT THE "FULL POWER" POSITION. THE VEHICLE CONTINUED TO ACCELERATE RAPIDLY, REACHING A SPEED OF ABOUT 75 MPH IN 50 MPH ZONE ON TWO LANE ROAD. UPON RECOGNIZING THE ACCELERATOR WAS STUCK IN "WIDE OPEN" POSITION, I SLAMMED MY FOOT AGAINST THE ACCELERATOR PEDAL REPEATEDLY, AND AFTER ABOUT THREE STRIKES THE ENGINE RPM REDUCED TO NORMAL (CONSISTENT WITH ACCELERATOR PEDAL POSITION) AND I WAS ABLE TO REGAIN CONTROL OF THE SPEED AND SLOW THE VEHICLE. I CHECKED TO ENSURE THAT NEITHER THE FLOOR MAT NOR ANY FOREIGN OBJECTS WERE IMPINGING ON ACCELERATOR PEDAL. I FOUND NO OBJECTS INTERFERING WITH THE ACCELERATOR PEDAL. THIS SAME PROBLEM OCCURRED TWO MORE TIMES WITHIN TWO WEEKS. I REPORTED THE EVENTS TO MY LOCAL MECHANIC AND HE RAN A COMPUTER DIAGNOSTIC ON THE SYSTEM. IT SHOWED NO ABNORMALITIES OR CODES. TWO MECHANICS EXAMINED THE SYSTEM UNDER THE HOOD AND NOTED NO ABNORMALITIES. THEY INDICATED THEY "CLEANED" SOMETHING (CONTACTS?). I SUBSEQUENTLY TOOK THE VEHICLE ONTO A LARGER ROAD WITHOUT TRAFFIC PRESENT AND ATTEMPTED TO DUPLICATE THE PROBLEM. WHEN I PRESSED THE ACCELERATOR TO THE FLOOR (FULL THROTTLE), THE SAME PROBLEM OCCURRED. THE ENGINE RPM CONTINUED TO CLIMB RAPIDLY AND THE VEHICLE ACCELERATED UNCONTROLLABLY AND RAPIDLY. TAKING MY FOOT OFF THE ACCELERATOR RESULTED IN ABSOLUTELY NO REDUCTION TO ENGINE POWER. ENGINE RPM AND SPEED RAPIDLY INCREASED AS THE ENGINE WAS STUCK IN THE "FULL POWER" POSITION. I WAS ONLY ABLE TO REGAIN CONTROL OF THE ENGINE SPEED AND VEHICLE SPEED BY REPEATEDLY SLAMMING MY FOOT AGAINST THE ACCELERATOR PEDAL. AFTER TWO OR THREE HITS, ENGINE POWER REDUCED CONSISTENT WITH ACCELERATOR POSITION. *TR
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG SENSOR AND SEAT BELT SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE SEAT BELT SENSOR MALFUNCTIONED AND THE AIR BAG MAY NOT DEPLOY. THE DEALER STATED THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. HOWEVER, THE REPAIRS COULD NOT BE PERFORMED SINCE THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS WAITING TO SCHEDULE NHTSA CAMPAIGN ID NUMBER: 14V704000 (STEERING).THE DEALER COULD NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
FIRST NOTICED AIRBAG LIGHT BEGAN FLASHING ON AND OFF. WITHIN TWO DAYS THE AIRBAG LIGHT CAME ON AND REMAINED ON. HAD THE DEALER CHECK THIS OUT. THE REPORT CAME BACK DRIVER SIDE SEAT BELT WAS AT FAULT. NO REPAIR AVAILABLE MUST BE REPLACED. *TR
UPON READYING FOR STOP THE VEHICLE SURGED FORWARD. I HAD TO PUT IN NEUTRAL AND WAIT UNTIL THE SURGE DISCONTINUED. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. IT HAS BECOME A INCIDENT THAT HAPPENS MORE OFTEN. IT IS VERY SCARY. A HAD JUMP HAPPENS WHEN I PUT IT BACK IN GEAR. *TR
AIR BAG LIGHT ON THE DASH COMES ON AND STAY ON WHILE DRIVING. *TR
MY HUSBAND NOTICED (THE WEEK OF AUGUST 11TH 2014 THAT OUR GAS TANK WAS HANGING LOOSE, ONLY HELD UP BY THE FILLER HOSE. THE STRAPS HAD RUSTED OUT. HE HAD JUST FILLED UP THE TANK APPROX. A DAY OR TWO BEFORE HE NOTICED THE GAS TANK HANGING DOWN.WE HAD TO HAVE A TOW TRUCK TAKE IT TO THE MECHANIC FOR FEAR OF SPARKS CAUSING AN EXPLOSION. MANY OLDER PEOPLE HAVE THIS CAR AND IT WOULD BE HORRIBLE IF THEY DIDN'T NOTICE SOMETHING LIKE THIS AND DROVE IT ON EXPRESSWAY WITH THE TANK HANGING. WE ALSO REPORTED TO FORD MTR. CO. QUITE SOME TIME AGO THAT THE GAS PEDAL IS CLOSE TO THE BRAKE AND THAT CAUSES YOUR FOOT TO BE PARTIALLY ON THE BREAK AND THE GAS PEDAL. THE CAR RACES A LITTLE WAYS AHEAD UNTIL YOU REALIZE WHAT IS HAPPENING. WE REPORTED THIS QUITE SOME TIME AGO TO LINCOLN MERCURY BUT NO ONE DID ANYTHING ABOUT IT. THE GAS TANK IS THE MOST WORRISOME OF THE TWO DEFECTS. WE DID REPORT THIS TO FORD MTR. CO, TODAY 08/20/2014. THANK YOU VERY MUCH. I HOPE YOU ARE AS CONCERNED AS WE ARE. AS FOR THE BREAK AND GAS PEDAL LINCOLN MERCURY DEALER SEEMED TO KNOW THIS HAPPENS. *TR
2006 MERCURY GRAND MARQUIS. THE AIR BAG LIGHT ILLUMINATED. *TA THE DEALER REPLACED THE SEAT BELT TENSIONER. *JB
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FUEL TANK STRAP WAS BEING HELD BY ONLY ONE STRAP WHICH WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/28/14*CN
STARTED CAR TO GO TO WORK IDLING IN DRIVE WAY AND I GOT AN AIR BAG LIGHT AND ALARM GOING OFF, TURNED CAR OFF AND RESTARTED AND SAME THING. WAS SCARED TO DRIVE UNTIL I TALKED TO MECHANIC AT LOCAL DEALERSHIP. HE SAID THE PROBLEM IS IN THE SEAT BELT ASSEMBLY AND WOULD HAVE TO BE REPLACED.PARTS ABOUT 260 DOLLARS PLUS LABOR PROBABLY ANOTHER 200 DOLLARS. RESEARCHING AIR BAG LIGHT ISSUES FOR GRAND MARQUIS FOR FIXES FOR MY PROBLEM I DISCOVERED THERE ARE SEVERAL OTHER OWNERS OF SAME MODEL WITH SAME ISSUE. WAS WONDERING IF OTHERS HAS REPORTED AND IF SO WHY HAS THERE NOT BEEN A RECALL. I LOVE MY CAR OTHERWISE AND POOR SINGLE FATHER RAISING MY CHILDREN ON MY OWN AND CANNOT AFFORD THESE REPAIRS PLUS DRIVING A CAR THAT THE AIR BAGS POSSIBLE WONT WORK ON LORD FORBID WE WERE IN AN ACCIDENT. *TR
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY THE BRAKE PEDAL AND SHIFT INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. AN INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE, BUT REPLACED THE THROTTLE POSITION SENSOR AND THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 12/03/14*LJ
ON 6/1/14 I WAS DRIVING SOUTH ON SR44 IN OHIO NEAR LAKE PUNDERSON AND FOLLOWING A FARMER DRIVING A FARM TRACTOR.WHEN I GOT A CHANCE TO PASS HIM I ACCELERATED TO KICK IN THE PASSING GEAR AND WHEN I CLEARED HIM AND LEFT OFF THE THROTTLE IT DID NOT RESPOND INSTEAD IT CONTINUED AT A HIGH SPEED FOR A FEW SECONDS BEFORE LETTING OFF.I THOUGHT MAYBE THE THROTTLE GOT CAUGHT ON MY CAR MAT. I VERY RARELY PUSH THE THROTTLE TO THE FLOOR. THEN YESTERDAY 8/20/14 I WAS WITH MY FAMILY TRAVELING NORTH ON I-77 IN AKRON OHIO AND AGAIN I KICKED THE CAR INTO PASSING GEAR TO PASS AND THIS TIME IT ACCELERATED AND DID NOT RETRACT ON MY LETTING OFF. I SLID THE SHIFTER INTO NEUTRAL AND PLACED MY FOOT UNDER THE PEDAL AND LIFTED UP AND IT CAME UP BUT I THOUGHT I FELT SOME RESISTANCE WITH THE PEDDLE.I CONTINUED ON TO MY DESTINATION ONLY A FEW MILES TO COPLEY OHIO.I PARKED THE CAR TURNING OFF THE ENGINE AND SLID THE SEAT BACK AND ON MY KNEES IN THE DRIVEWAY I REACHED IN WITH MY RIGHT HAND AND PUSHED THE PEDDLE ALL THE WAY IN AND LET GO OF IT AND TO MY SURPRISE IT REMAINED IN THE FULL THROTTLE POSITION. I THEN PULLED THE THROTTLE BACK AND FELT RESISTANCE. I PUSHED IT BACK IN AGAIN AND IT STUCK BUT CAME BACK WITH LESS RESISTANCE SO I PUMPED IT BACK AND FORTH AND GOT RID OF THE STICKING PROBLEM.I THEN THOUGHT IT MAY OF DEVELOPED SOME LIGHT RUST ON THE LINKAGE SO I LOOKED UP UNDER THE DASH AND THERE IS NO PLACE TO LUBRICATE THAT'S WHEN I REALIZED I REALLY HAD A PROBLEM AND POSSIBLY A LOT OF PEOPLE OWNING A SIMILAR CAR.AS OF THIS WRITING I WENT OUT TO THE CAR IN THE GARAGE AND REACHED IN AND PUSHED THE THROTTLE TO THE FLOOR AND IT CAME BACK NICELY.A LOT OF PEOPLE WILL NOT REACT AS I DID AND SHIFT INTO NEUTRAL. *TR
START ENGINE, AIR BAG LIGHT ON DASH ILLUMINATES, BEEP ALARM SOUNDS FOR A SERIES OF FIVE BEEPS FOLLOWED BY 1 SECOND OF SILENCE, AND REPEATS FOR FIVE REPETITIONS OF THE SAME. LIGHT REMAINS ON AND AFTER 30 MINUTES OF DRIVING ON ROAD OPERATION, THE ALARM REPEATS FOR 5 REPETITIONS AS BEFORE. THIS CONTINUES AS LONG AS THE ENGINE IS OPERATED WITHOUT TURNING OFF. WHEN SHUT OFF AND RESTARTED, THE ALARM STARTS ALL OVER FOR THE SERIES OF 5 BEEPS IN 5 REPETITIONS. MY DEALER SAYS THIS IS NOT A SAFETY ISSUE AND WANTS OVER $800.00 FOR A NEW COMPUTER MODULE. I HAVE NO WAY TO DOCUMENT COMPLAINT OR DEALER RESPONSE.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FUEL STRAPS WERE PARTIALLY DETACHED FROM THE VEHICLE.THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL STRAPS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 1/15/16 *CN *CN
HAD TO REPLACE BOTH PASSENGER AND DRIVER SIDE SEAT BELT ASSEMBLIES DUE TO DEFECTIVE AIRBAG SENSORS WITHIN TWO MONTHS OF EACH OTHER WITH LESS THAN 14000 ANDLIMITED USE OF PASSENGER SIDE BELT. PER WEB INQUIRIES THIS IS A COMMON PROBLEM. AS IT IS A SAFETY ISSUE AS AIRBAGS WON'T DEPLOY AND IT IS QUITE COMMON, HOW COME A RECALL AND REPLACEMENT HAS NOT BEEN ORDERED? IT HAS COST ME IN EXCESS OF $1100 FOR THEIR DEFECTIVE PARTS. *TT
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FUEL TANK SAFETY STRAP WAS COVERED WITH RUST AND THE FUEL TANK WAS BEING HELD BY ONE STRAP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED BOTH FUEL TANK STRAPS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING 40 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL THEN THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE THROTTLE BODY SYSTEM NEEDED TO BE REPLACED. SHORTLY AFTER THE REPAIR, THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN.
IN FEB, 2014, I ORIGINALLY HAD A MINOR CRASH WHEN ANOTHER DRIVER WAS CITED FOR RECKLESS DRIVING. HIS INSURANCE PAID FOR MY DAMAGE. NO AIRBAGS WERE DEPLOYED ON EITHER ME, THE DRIVER, OR MY MOTHER, THE PASSENGER. WE WERE BELTED IN. RECENTLY, ON SEPTEMBER 7TH, 2015, THE AIRBAG WARNING LIGHT AND CHIMES CAME ON WHEN I STARTED THE VEHICLE. THE LIGHT CONTINUES TO COME ON, THE CHIME RINGS IN 3 SETS OF 5 PERIODICALLY. THE DEALER THAT FIXED THE ORIGINAL DAMAGE, ALAN JAY, RAN A $55 DIAGNOSTIC AND STATED THE PASSENGER SEAT BELT PRETENSIONER WAS OPEN, AND THAT THIS COULD HAVE ONLY OCCURRED IN AN ACCIDENT. I ASKED WHY THE SYSTEM DID NOT RESPOND THE 1 1/2 YEARS EARLIER WHEN THE ACCIDENT OCCURRED? ALAN JAY DID NOT HAVE AN ANSWER, BUT STATED MY ENTIRE RESTRAINT SYSTEM AND AIRBAGS WOULD NOT OPERATE IN ANY FUTURE CRASH, UNTIL I REPLACE THE PASSENGER SEAT BELT, WHICH WILL COST $780.00 ALAN JAY FORD / MERCURY SAID TO CONTACT NATIONAL GENERAL INSURANCE BECAUSE "THE PRETENSIONER DOESN'T JUST GO" THAT AN ACCIDENT HAD TO HAVE OCCURRED TO CAUSE THIS. NATIONAL GENERAL CALLED ME BACK TODAY AND STATED THIS IS UNTRUE. THERE HAS BEEN MULTIPLE COMPLAINTS ON THE MERCURY GRAND MARQUIS AIRBAG LIGHT ACTIVATING AND SHUTTING DOWN THE RESTRAINT SYSTEM AND TURNING OFF THE AIRBAGS FOR NO CAUSE. THEY REFERRED ME TO WWW.CARCOMPLAINTS.COM, AND I FILED THE 19TH COMPLAINT FOR THIS PROBLEM ON THE 2006 GRAND MARQUIS MODEL. THERE ARE ALSO MULTIPLE COMPLAINTS ON THE SAME PROBLEM WITH OTHER MODEL YEARS FOR THE GRAND MARQUIS AIR BAG RESTRAINT SYSTEM SHUTTING DOWN. WHY HAS THERE NOT BEEN A RECALL TO FIX THIS PROBLEM? WHY DON'T THE MERCURY DEALERS KNOW ABOUT THIS PROBLEM? LIKE MANY OTHERS, I AM FORCED TO DRIVE MY ONLY VEHICLE IN AN UNSAFE CONDITION UNTIL I CAN AFFORD THE $780.00 TO FIX IT?
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, A BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. MA 09/03/15 THE CONSUMER STATED THE CRUISE CONTROL FAILED TO OPERATE. UPDATED 12/9/2015 *JS
WHILE DRIVING THE REPEATED CHIMING SOUND BEGAN AND A LIGHT ILLUMINATED ON THE DASH DISPLAY. THIS CONTINUED AS LONG AS THE CAR WAS BEING DRIVEN. I DROVE IT TO A PRIVATE REPAIR SHOP THAT MAINTAINS MY VEHICLES. HE DIAGNOSED IT AS THE FAILURE OF THE SEAT BELT PRE-TENSIONER ASSEMBLY. HE CALLED THE SERVICE MANAGE OF ONE OF THE LOCAL FORD MOTOR SERVICE MANAGERS, DESCRIBED THE PROBLEM AND THE SM AGREED THAT IT WAS THE PROBLEM. HE DID THE REPAIRS.. COST TO ME WAS $539.42.. THE REPAIR WAS DONE 2/20/2014. IN JULY 2014 THE SAME CHIMING/LIGHT FLASHING AGAIN OCCURRED. TOOK IT BACK TO MY REPAIR SHOP, HE AGAIN CALLED HIS FRIEND, THE SERVICE MANAGER OF THE SAME FORD DEALERSHIP WHO SAID THIS PROBLEM HAD OCCURRED BEFORE ON OTHER MERCURYS. THIS WAS NOT THE SAME SEAT THAT WAS REPAIRED THE FIRST TIME. I AGAIN PAID $539.82. DURING EITHER THE FIRST OR SECOND ASSEMBLY FAILURE MY PRIVATE SHOP OWNER CONTACTED THE SERVICE MANAGER OF THAT FORD DEALER AND ARRANGED FOR ME TO TAKE MY MERCURY TO HIM, PERSONALLY, AND HE HAD IT CHECKED AND SAID THAT NOT ONLY WAS THIS CORRECTLY DIAGNOSED AND REPAIRS DONE BUT THAT THEY HAD A GOOD MANY MERCURYS THAT HAD THIS PROBLEM.. HE SAID IT WAS NOT A RECALL ITEM. I CALLED THE FORD MOTOR COMPANY, WAS TRANSFERRED TO "SOMEONE" (A FEMALE) WHO SAID THAT THIS PROBLEM WAS NOT A RECALL ITEM, DENIED ME ANY RECOURSE OFFER AND WHEN I STATED I INTENDED TO CONTACT "SOMEONE" ELSE, SAID THAT WAS MY PRIVILEGE. I DID NOT KNOW WHO ELSE TO CONTACT AND THEREFORE HAD TO DROP THE MATTER. I HAVE NOT HAD ANY FURTHER PROBLEM WITH THIS FAILURE AND REPAIR PART. ONLY TODAY DID I HAPPEN TO FIND THIS PROBLEM OFFER ON MY COMPUTER. I'M 87 YEARS OLD AND NOT TOO COMPUTER SAVVY. I DON'T KNOW IF I CAN EXPECT A RESPONSE FROM YOU TO ME BUT HOPE MY PROBLEM WOULD GET ALL THE ATTENTION POSSIBLE. WILL I BE ADVISED OF ANY ACTION TAKEN?. *TR
MY 2006 MERCURY GRAND MARQUIS LS PREMIUM CAR HAS AN UNRESOLVED STALLING ISSUE. THE PROBLEM IS EXACERBATED WHEN THE CAR'S ENGINE WARMS UP, ESPECIALLY DURING WARMER WEATHER. IT TENDS TO STALL OUT AT EXTENDED STOPLIGHTS OR IF THE VEHICLE NEEDS TO BE STOPPED WITHIN A SHORT DISTANCE. MY CAR FIRST BEGAN STALLING AFTER I HAD IT WASHED IN GASOLINE STATION'S AUTOMATIC CAR WASH. SHORTLY AFTER IT WAS WASHED, THE ENGINE BEGAN RUNNING EXTREMELY ROUGH AND THEN FINALLY STALLED OUT WITH THE 'ENGINE' LIGHT ON YELLOW LIGHT ON THE DASHBOARD. THE FIRST TWO MASTER MECHANICS OF TWO DIFFERENT REPAIR FACILITIES SUGGESTED THAT THE ENGINE'S PCM WAS BAD AND NEEDED TO BE REPLACED AT A FORD DEALERSHIP. I TOOK MY CAR TO A THIRD REPAIR FACILITY AND THE MECHANIC SWAPPED OUT A USED PCM FOR A 4.6 L APPLICATION AND REPROGRAMMED IT FOR FORD'S MOST RECENTLY ISSUED SOFTWARE UPDATE. THE CAR CONTINUES TO STALL AFTER THE USED PCM WAS REPROGRAMMED AND THE MECHANIC CONCLUDED THAT HE WAS SURE THAT THE STALLING PROBLEM IS NOT RELATED TO THE ENGINE'S PCM! I'VE PAID APPROXIMATELY $874.00 AMONG THREE DIFFERENT AUTOMOBILE REPAIR FACILITIES AND ALL MASTER MECHANICS AMONG THESE THREE GARAGES COULD NOT PINPOINT WHY MY VEHICLE IS STALLING. FINALLY, A MASTER MECHANIC OF A VOLUNTEER CHURCH GARAGE ALSO COULD NOT PINPOINT WHY MY CAR CONTINUES TO STALL AND HE SUGGESTS THAT THE ONLY FIX IS TO SELL MY CAR. WHEN I CALLED A LOCAL FORD DEALERSHIP TO SEE HOW THEY WOULD TRY TO FIX IT, THE SERVICE MANAGER EXPLAINED THAT THEY WOULD TRY TO REPLICATE THE CONDITIONS THAT MADE IT STALL IN THE FIRST PLACE. I EXPLAINED THAT THIS METHOD WAS TRIED BY ALL THREE REPAIR FACILITIES, ALL TO NO AVAIL, AND THAT I AM NOT INTERESTED IN PAYING ADDITIONAL FEES FOR FUTURE DIAGNOSTIC TESTS THAT CANNOT PINPOINT THE FAILURE. TO PREVENT STALLING AT STOPLIGHTS, I NEED TO USE BOTH THE GAS AND BRAKE PEDALS AT STOP LIGHTS!
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS EQUIPPED WITH A MICHELIN P225/60PR16 DEFENDER TIRE. WHILE DRIVING 70 MPH, THE REAR PASSENGER TIRE BLEW. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A GUARD RAIL. THE CONTACT AND THE DRIVER SUSTAINED INJURIES BUT THE CONTACT COULD NOT RECALL THE EXACT INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. NEITHER THE VEHICLE NOR THE TIRE WAS TAKEN FOR INSPECTION OR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN AND DOT NUMBER WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. *TR
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE SUDDENDLY ACCELERATED AND BRAKES FAILED INTERMITTENTLY. ALSO, THE CONTACT MENTIONED THAT THE POWER STEERING MALFUNCTIONED AND AS A RESULT, THE STEERING WHEEL BECAME HARD TO MANEUVER WHENEVER ATTEMPTING TO MAKE A TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 13V385000 (STEERING). THE VEHICLE WAS REPAIRED UNDER THE RECALL. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE ACCELERATED UPON APPLYING BOTH FEET TO THE BRAKE PEDAL TO NO AVAIL. THE AUTHORIZED DEALER DIAGNOSED AND REPLACED THE BALL JOINTS, LOWER CONTROL ARM, FRONT AND BACK BRAKES, FUEL FILTER AND THE STABILIZER BAR. THE FAILURE RECURRED INTERMITTENTLY WITH THE BRAKES SMOKING UPON THE CONTACT ATTEMPTING TO PARK THE VEHICLE WITH BOTH FEET ON THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ASSY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE STILL RECURRED WITH THE UNINTENDED ACCELERATION AND BRAKE FAILURE. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,749.
STOPPED AT RAILROAD CROSSING. TRAIN MOVING. 1 CAR AHEAD OF ME AT RAILROAD. STOP. I WAS COMPLETELY STOPPED. AFTER BEING STOPPED FOR ABOUT A MINUTE MY CAR SUDDENLY ACCELERATE AND SLAMMED INTO CAR IN FRONT OF ME PUSHING CAR FORWARD IN THE SIDE OF MOVING TRAIN. MY CAR ALSO SLAMMED INTO TRAIN AND WAS REVERSED AND STOPPED ON RAILROAD POST. DURING THIS TIME I COULD NOT STOP VEHICLE. THE VEHICLE WAS TRAVELING AT CONSIDERABLE SPEED. *TR
ON SEVERAL OCCASIONS SINCE I'VE OWNED THIS VEHICLE (I AM ORIGINAL OWNER) WHEN I STEP ON THE BRAKES HARD THE ENGINE ACCELERATES. RECENTLY IT HAS GOTTEN WORSE AND I KNOW I'M NOT TOUCHING THE ACCELERATOR. TODAY IT WAS SO BAD THE I WAS STANDING ON THE BRAKES WITH BOTH FEET AND BURNING RUBBER. I SHIFTED TO PARK AND THE ENGINE WENT ONTO MAX ACCELERATION. I SHUT OF THE ENGINE AND RESTATED AND FOUND IT WAS STILL AT MAX ACCELERATION. I SHUT IT OFF AGAIN AND WAITED 30 SECONDS. WHEN I THEN RESTARTED IT RAN NORMALLY. FORTUNATELY I WAS AT A STOP SIGN OR I THINK THERE WOULD HAVE BEEN A COLLISION IF IN TRAFFIC. *TR
A FEW MINUTES AFTER STARTING MY MERC GR MAR 2006 I GET A 5 PINGLING SINGNALS THAT CONTINUES FOR ABOUT 4 MINUTES, THEN STOPS, THE AIRBAG LIGHTS SHOWS ON THE DASHBOARD AFTER TURNING OFF MY CAR AND RESTARTING IT THE SAME PINGLING SOUNDS COMES ON AGAINI HAVE TAKING MY CAR TO THE FORD DEALER AND COULD GET NO REAL HELP, TOLD IT DID NOT EFFECT MY DRIVING THE CAR, BUT WOULD HAVE TO SPEND ALMOST 1,000 FOR A DIAGNOSTIC TEST, WHY ITS NOT MY FAULT, THIS STARED ALREADY LATE 2013,, HAD NOT USED THE CAR FOR 4 MONTHS WHEN THIS OCCURRED, PLEASE HELP, MANUFACTURER HAS TO BE RESPONSIBLE TO CORRECT THIS, VERY ANNOYINGSOUND
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND LIGHTLY CRASHED INTO A GUARD RAIL. THE CONTACT WAS NOT INJURED. THE CONTACT STATED THAT HE HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE REMEDIED BECAUSE THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT READILY AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 20,000.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURE STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED HE HAD NOT EXPERIENCED THE FAILURE. ..UPDATED 02-28-14 *BF UPDATED 3/14/2014 *JS
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) HAD SURPASSED REASONABLE TIME FOR REPAIR. THE DEALER HAD BEEN NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 3V385000 (STEERING) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DRIVER'S SIDE PRETENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE CONSUMER WAS INFORMED A SMALL SPRING IN THE SEAT BELT HARNESS BROKE AND THE ONLY WAY TO REPLACE IT, WAS TO REPLACE THE ENTIRE SEAT BELT HARNESS. TWO MONTHS LATER, THE FAILURE HAPPENED AGAIN. UPDATED 04/01/14
LIGHT FOR AIR BAG CAME ON WITH WARNING SOUND. HAD LOCAL GARAGE FIX WITH NEW PARTS FROM FORD DEALER. THIS MORNING UPON BACKING OUT OF GARAGE AT APPROXIMATELY 70,000. MILES SAME PROBLEM OF LIGHT AND SOUND. SUPPOSED TO TAKE IT TO SAME GARAGE TO DIAGNOSE TOMORROW. IT COST ME, A 78 YR. WIDOW, $561.72 TO REPLACE THIS IN AUG. OF 2013. I AM NOT GOING TO SPEND ANOTHER CENT ON THIS PROBLEM. WHAT IN THE WORLD HAS HAPPENED TO AIR BAG INSTALLATION? *TR
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HOOKS OF THE REAR AXLE WERE RUSTED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS CONCERNED THAT THE RUST WOULD SPREAD TO THE AXLE. THE APPROXIMATE FAILURE MILEAGE WAS 64000.
PAINT STARTED TO PEEL IN THE FRONT CENTER OF THE ROOF, A SMALL SPOT. I THOUGHT A STONE OR ROCK HIT IT. THEN AROUND THE SIDES OF THE BACK WINDSHIELD. THIS SPRING THE HOOD STARTED TO PEEL ALSO. FIRST IN ONE SPOT THEN IN MULTIPLE SPOTS. IT STARTS BY A BUBBLE, THEN IT POPS AND PEELS OFF IN CHIPS, WHICH STICK TO THE WINDSHIELD AT TIMES. THEN IT STARTS TO PEEL OFF IN BIG PIECES. AT ALL TIMES IT PEELS DOWN TO THE BARE METAL. IT DEFINITELY APPEARS THAT THE AFFECTED AREAS(PARTS) ARE NOT PRIMED. WHEN DRIVING YOU CAN SEE THE PAINT START TO LIFT OFF AND LET GO. THIS PROBLEM SEEMS IT WILL NOT STOP UNTIL THE WHOLE HOOD AND ROOF ARE BARE. SEAT BELT LIGHT DOES NOT GO OFF WHEN BUCKLED. YOU CAN ATTEMPT TO BUCKLE AND UNBUCKLE MULTIPLE TIMES IT WORKS AND DOES NOT WORK. SOME DAYS THERE IS NO PROBLEM AND OTHER DAYS IT IS AN ISSUE. *TR
OVER THE COURSE OF SEVERAL MONTHS THE ENGINE SEEMED TO REV UP WHILE THE BRAKES WERE APPLIED FOR A STOP. ON JULY 29,2013 I TOOK THE CAR TO A RELIABLE SERVICE CENTER AND ASKED FOR AN ANALYSIS OF WHAT THE CAUSE COULD BE. ANALYSIS RESULT INDICATED THAT THE THROTTLE BODY ASSEMBLY WAS THE PROBLEM. A NEW ASSEMBLY WAS INSTALLED, AND I WAS INFORMED THAT FORD HAS A BULLETIN ON THAT PARTICULAR PART ON 2006 GRAND MARQUIS. THE MECHANIC FELT THAT A RECALL SHOULD BE ISSUED FOR SAFETY REASONS. *TR
I WAS DRIVING UP TO A LIGHT AND SLOWING DOWN. WHEN AT 25MPH THE CAR SUDDENLY ACCELERATED AND I HAD TO PUT ALL MY WEIGHT ON THE BRAKE TO STOP. AFTER ABOUT 10 SECONDS THE CAR WENT BACK TO NORMAL AND RAN FINE. SINCE THAT INCIDENT MY CAR HAS DONE THAT TWICE WITH THE SAME RESULT AND I AM WORRIED SOMEONE WILL GET HURT. I HAVE BEEN RESEARCHING THIS ONLINE AND HAVE FOUND OTHER COMPLAINTS. I WILL BE TAKING THE CAR TO MY MECHANIC ASAP. *TR
WHILE LEAVING MY HOME I NOTICED THE AMBER AIRBAG LAMP ON THE DASHBOARD HAD REMAINED ILLUMINATED; THE WARNING CHIME ALSO SOUNDED PERIODICALLY. UPON TAKING THE VEHICLE TO A DEALERSHIP THAT DAY I WAS TOLD THE DRIVER'S SIDE SEATBELT AND BUCKLE HAD TO BE REPLACED, AND THAT THE AIRBAG WOULD NOT DEPLOY UNTIL THE NECESSARY REPAIRS WERE MADE. SINCE THAT TIME I HAVE DRIVEN WITHOUT HAVING THE REPAIR DONE BECAUSE OF THE COST (APPROXIMATELY $800). I HAVE DONE CONSIDERABLE RESEARCH ON THE INTERNET ABOUT THIS PROBLEM AND FOUND NUMEROUS INSTANCES OF THIS PROBLEM OCCURRING ON THE MERCURY PRODUCT LINE, PRIMARILY FROM REPAIR FORUMS, ADVICE WEBSITES, ETC. MY SEARCH WAS BY NO MEANS ALL INCLUSIVE, BUT I FEEL IT REPRESENTATIVE OF A SYSTEMIC PROBLEM WITH, AT LEAST, THE MERCURY PRODUCT LINE, AND MAY EXTEND TO OTHER FORD PRODUCTS. IT CERTAINLY REPRESENTS A SERIOUS SAFETY ISSUE CONCERNING THE USE OF AIRBAGS FOR PASSENGERS AND DRIVER. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
IMMEDIATELY AFTER FILLING THE FUEL TANK, WHILE STOPPED AT AN INTERSECTION, THE FUEL TANK FELL OUT OF THE VEHICLE. INVESTIGATION HAS REVEALED THAT BOTH STRAPS HOLDING THE FUEL TANK INTO THE VEHICLE HAVE FAILED DUE TO RUST AND CORROSION. THE FAILURE IS APPROXIMATELY 3-4 INCHES FROM THE STRAPS REAR ATTACHMENT POINTS. THE ONLY THING PREVENTING THE TANK FROM COMPLETELY SEPARATING FROM THE VEHICLE IS THE FILLER TUBE WHICH IS HOLDING THE DRIVERS SIDE OF THE FUEL TANK IN RELATIVE POSITION WITH APPROXIMATELY A 3IN DROP. THE PASSENGERS SIDE HAS COMPLETELY DROPPED AND IS RESTING ON THE GROUND. I BELIEVE THE TANK STRAPS ARE DEFECTIVE BECAUSE WHILE THERE IS SOME EVIDENCE OF RUST TO OTHER COMPONENTS IN THE VICINITY OF THESE STRAPS, NONE OF THEM HAVE ANYWHERE NEAR THE DEGREE OF RUST THE STRAPS HAVE. BOTH STRAPS HAVE RUSTED THROUGH AND FAILED ALLOWING THE FUEL TANK TO SEPARATE AND FALL TO THE GROUND ON THE PASSENGER'S SIDE. FORTUNATELY THIS OCCURRED AT A STOP, HAD THIS OCCURRED AT SPEED THERE IS A HIGH POTENTIAL FOR A CATASTROPHIC FUEL FIRE WHICH COULD HAVE RESULTED IN INJURY OR DEATH. *TR
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ALL OF THE ELECTRICAL COMPONENTS FAILED WHILE TRAVELING AT UNKNOWN SPEEDS. THE CONTACT HAD TO CRASH INTO A GUARDRAIL IN ORDER TO COME TO A STOP. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE TWICE BEFORE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 50,000. UPDATED 10/02/14*LJ UPDATED 3/3/15 *JS
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE WOULD NOT LATCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
EXTERIOR LIGHT ON DRIVER'S SIDE STOPPED WORKING. I NOTICED WHEN I PULLED INTO MY GARAGE THAT THE LIGHT WAS NOT WORKING. THE ONLY WAY I COULD CONTINUE TO DRIVE THE CAR IS WHEN I USED THE HIGH BEAMS. NOW, AS OF LAST NIGHT (MARCH 27, 2013), THE DRIVER'S SIDE HIGH BEAM IS NOT WORKING AT ALL. I HAVE TAKEN THE CAR TO THE REPAIR SHOP AND TOLD THE LIGHTING MODULE NEEDS TO BE REPLACED AND THAT IT WOULD COST APPROXIMATELY $700 TO FIX. I NEED THE LIGHTS TO WORK, SO I AM HAVING IT REPAIRED. *TR
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE PARKED HE NOTICED THE AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FRONT PASSENGER SIDE SEAT BELT NEEDED TO BE REPLACED. AFTER THE REPAIR THE CONTACT NOTICED THE AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATE AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME. THE TECHNICIAN STATED THE FRONT DRIVER SIDE SEAT BELT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,023.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN CONFIRMED THAT THE FAILURE WAS CONTRIBUTED TO THE FAULTY FRONT DRIVER AND PASSENGER SIDE SEAT BELT PRETENSIONER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,177. UPDATED 8/28/14*CN UPDATED 09/11/2014 *JS
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,560 AND THE CURRENT MILEAGE WAS 43,818.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT WAS ATTEMPTING A LEFT TURN WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE SIDE OF A BUILDING. NO ONE WAS INJURED. THE VEHICLE WAS DAMAGED AT THE HOOD AND THE GRILL. THE POLICE WERE CONTACTED AND AN INCIDENT REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED ON ANOTHER OCCASION WHICH ALSO RESULTED IN A CRASH. AS THE CONTACT SHIFTED INTO DRIVE, THE VEHICLE LUNGED FORWARD AND THE RPM'S INCREASED EXCESSIVELY. THE VEHICLE CRASHED INTO A PARKED VEHICLE BUT NO ONE WAS INJURED. A POLICE REPORT WAS ALSO FILED OF THE SECOND INCIDENT. THE CONTACT STATED THAT BOTH OF THE INCIDENTS THAT LED TO A CRASH OCCURRED IMMEDIATELY AFTER UTILIZING THE CRUISE CONTROL FUNCTION. THE CONTACT STATED THAT HE WAS PLANNING TO HAVE THE FEATURE REMOVED FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 45,400.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE A/C AND HEATING SYSTEM WERE NOT WORKING PROPERLY. THE CONTROLS HAD BEEN EXTREMELY HOT. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE FAILURE RECURRED. THE CONTACT WAS NOT SURE OF THE SPECIFIC PARTS THAT HAD BEEN REPLACED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2006 GRAND MARQUIS MERCURY. THE CONTACT STATED THAT WHILE WASHING HER VEHICLE THE PAINT BEGAN TO PEEL OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST HER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 58,000.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHEN THE AIR CONDITIONER OR HEAT WAS ACTIVATED, IT WOULD NOT BLOW AS DIRECTED. IF HE PLACED THE INDICATOR ON THE FLOOR BLOWER, THE AIR OR HEAT WOULD BLOW FROM THE DEFROSTER OR BLOW TOWARD THE PASSENGER. THE DEALER INFORMED THE CONTACT THAT THE AUTOMATED AIR CONDITIONER CONTROL HEAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 73,000. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.