2007 Mercury Milan Complaint Log

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED LEVITTOWN FORD, LLC AT 516-336-4786 (LOCATED AT 3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED NO ONE HAS THE PARTS. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' UPDATED 12/06/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED BYERLY FORD AT 502-448-1661 (LOCATED AT 4041 DIXIE HWY, LOUISVILLE, KY 40216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED WHITE FORD LLC AT 318-435-5101 (LOCATED AT 4120 FRONT ST, WINNSBORO, LA 71295) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

A RECALL ON THE RIGHT FRONT PASSENGER AIR BAG WAS STATED ON MAY 31,2016. TO DATE, THE MANUFACTURER HAS NOT YET PUT IN PLACE A REMEDY.

TAKATA RECALL-RECALL#16V384000 - IT'S BEEN 2 YRS NOW SINCE THIS RECALL BEGAN, MY CAR BEING ON THE RECALL LIST, AND STILL THERE ARE NO PARTS TO HAVE IT REPAIRED. THIS IS MY ONLY VEHICLE. THIS NEEDS TO BE TAKEN CARE OF MORE EXPEDITOUSLY! THERE'S NO EXCUSE FOR IT TAKING THIS LONG FOR PARTS. EACH MANUFACTURER NEEDS TO EXPEDITE THIS PROCESS FOR PARTS FOR THEIR CUSTOMER, IF THEY WANT FUTURE CUSTOMERS! I HOPE THERE IS SOMETHING MORE NHTSA CAN DO TO MAKE THIS HAPPEN!

TAKATA RECALL - IT HAS BEEN 2 YEARS WITH NO PARTS AVAILABLE. MY WIFE IS NOW RIDING IN THE BACK SEAT WITH OUR INFANT. WHAT ARE OUR OTHER OPTIONS TO GET THIS FIXED? 2 YEARS SEEMS A BIT RIDICULOUS FOR SUCH A SERIOUS ISSUE.

BRAKES CONTINUE TO BE AN ISSUE TO THE POINT I AM NOT ABLE TO DRIVE THE CAR IN BAD WEATHER OR ON ROUGH ROAD. I HAVE BORROWED A CAR TO DRIVE DURING SNOW ETC. BRAKES GO TO THE FLOOR AND DO NOT WORK DEFINITELY ONCE ABS SYSTEM IS ACTIVATED. BRAKES ON A DAILY BASIS CONTINUALLY GO TO THE FLOOR AND DO NOT GRAB ONCE APPLIED. BRAKES ARE WORKING DAY TO DAY DRIVING ON DRY SMOOTH ROADS, BUT TYPICALLY THEY GO TO THE FLOOR AND YOU CAN FINALLY STOP WITH AMPLE SPACE ALLOWED. WHEN BRAKE IS APPLIED, YOU FEEL AN INITIAL GRAB, THEN LET GO, PROPELLED FORWARD, AND THEN THE FINAL GRAB ONCE PETAL IS AT THE FLOOR. THIS IS UNPREDICTABLE AND UNCOMFORTABLE TO BE USING BRAKES IN BUMPER TO BUMPER TRAFFIC LET ALONE DAY TO DAY DRIVING STOPPING BEHIND ANOTHER CAR. MUST ALWAYS LEAVE LOTS OF STOPPING DISTANCE IN FRONT OF THE CAR FOR ENOUGH SPACE TO STOP. BRAKES AT TIMES HAVE TO BE PUMPED TO GET ANY PRESSURE. ALL INSPECTIONS ARE UP TO DATE, AND BRAKE PARTS ARE NEW (PADS, ROTORS, MASTER CYLINDER) AND REPEATEDLY CHECKED OVER LAST FEW YEARS. IT HAS COME TO THE POINT I CANNOT DRIVE THE CAR IN THE WINTER. I CANNOT AFFORD A CAR PAYMENT. MINE CAR IS PAID FOR. AND MY CAR IS KEPT IMPECCABLE AND MAINTAINED CONSTANTLY. I WANT MY CAR FIXED. I LOVE MY CAR. THIS HAS BEEN ONGOING FOR SOME TIME NOW AND EVERY GARAGE ASSURES ME MY BRAKES ARE SOFT BUT NOTHING WRONG THAT THEY CAN FIND AFTER HOURS AND HOURS AT DIFFERENT REPAIR SHOPS. WHAT IS BEING DONE TO REMEDY THIS? I DO NOT HAVE SCANNING ABILITIES FOR REPAIR RECEIPTS TO BE UPLOADED. I DO NOT HAVE ALL THE RECEIPTS FOR EVERY TIME I HAD A BRAKE INSPECTION WORRIED ABOUT MY BRAKES. I DO HAVE MOST RECENT RECEIPTS FOR SAFETY CHECK 5/3/16, MASTER CYLINDER REPLACED 8/8/16 (PROBABLY NOT NEEDED), BRAKE CHECK 12/14/16, AND BRAKE CHECK 1/17/17. RECEIPTS ARE FROM DIFFERENT GARAGES. THIS CAR IS FOR SURE NOT SAFE TO DRIVE IN SNOW.

WHEN WE PRESS ON THE BRAKES, WE NEED TO PRESS VERY HARD ALL THE WAY TO THE GROUND. WE PULL OVER AND TURN VEHICLE OFF AND RESTART IT. THIS HAS HELPED IN THE PASS BUT NO LONGER, WE ARE AFRAID TO DRIVE IT. WE HAVE TAKEN TO A FEW GARAGES AND SAID BRAKES ARE FINE. TODAY IT'S AT A FORD DEALER BEING CHECKED OUT. THIS IS OUR DAUGHTERS CAR FOR COLLEGE SHE IS TERRIFIED TO DRIVE IT, SHE SAID IT REALLY DOESN'T WANT TO STOP, AND GETTING MUCH WORSE. YOUR HELP IN THIS MATTER IS VERY MUCH APPRECIATED. THIS HAPPENS ON BACK ROADS AT STOP SIGNS AND RED LIGHTS. ALSO GETTING OFF HIGHWAY WHEN I HAD TO MAKE A SUDDEN STOP. THIS STARTED IN APRIL OF 2016 AND GETTING WORSE.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 70 MPH, THE VEHICLE DROPPED OUT OF OVERDRIVE AND JERKED FORCEFULLY. THE CONTACT STATED THAT THE ENGINE REVED AND THE SPEEDOMETER FLUCTUATED UP AND DOWN FROM 0-120 CONSTANTLY. THE VEHICLE JERKED BACK AND FORTH EACH TIME THE ENGINE WAS STARTED AND WHEN SHIFTING INTO DRIVE AND REVERSE. THE CONTACT BELIEVED THE THROTTLE CONTROL CABLES WERE FAILING BECAUSE, WHILE IDLING, THE VEHICLE REVED UP TO 2 RPMS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 111,656.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE WAS SPUTTERING, AN ABNORMAL NOISE WAS COMING FROM THE VEHICLE AND THE RPMS FLUCTUATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER BURNED OUT THE COILS AND THE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOULEVARD FORD LINCOLN OF LEWES (18443 COASTAL HWY, LEWES, DE 19958, (877) 645-2801) CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE STARTING THE IGNITION, THE DRIVER SIDE AIR BAG INDICATOR ILLUMINATED ON AND OFF WHILE DRIVING THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 70,000.

ARRIVED AT DESTINATION PARKING LOT AND DRIVER DOOR HANDLE SEEMED TO SNAP AND UNABLE TO OPEN THE DRIVER DOOR. CRAWLED OVER THE CENTER CONSUL TO EXIT THE PASSENGER SIDE. LOCKED CAR AND WHEN I RETURNED I ENTERED THE PASSENGER SIDE AND CRAWLED OVER THE CONSUL TO THE DRIVER SEAT. ONCE I GOT HOME I REPEATED THE SAME EXIT PROCESS AND WENT AROUND TO OPEN THE DRIVER DOOR AND ONCE OPENED IT DID NOT CLOSE. HAD TO BUNGIE CORD THE DOOR SHUT IN THE GARAGE TO TURN OFF THE COURTESY LIGHTS AND SILENCE DOOR AJAR ALARM. NEXT MORNING IMMEDIATELY TOOK IT TO DEALER. DROVE CAREFULLY HOLDING THE DOOR CLOSED WHILE I DROVE. DOOR AJAR ALARM AND LIGHT KEPT APPEARING. REPAIR COST $167.96. 10 DAYS LATER THE DRIVER DOOR FAILED AGAIN WHEN I ARRIVED HOME FROM WORK. THIS TIME I LOWERED THE WINDOW AND REACHED OUTSIDE FOR THE DOOR HANDLE AND THAT WORKED TO OPEN THE DOOR AND IT SEEMED TO CLOSE OKAY BUT NEXT MORNING I RETURNED TO DEALER AND WAS THEN TOLD IT WAS A DIFFERENT ISSUE AND COST $335.45. I AM CONCERNED THAT THIS WAS RELATED TO THE OTHER ISSUES I SEE ABOUT THE DOOR LATCH FAILING SINCE 2010 ON YOUR SITE AND OTHER BLOGS AND THE RECENT RECALL AND NOW EXTENDED RECALL. I AM ALSO CONCERNED THAT THE PARTS USED FOR THE REPAIR MAY BE COMPROMISED AS WELL. THIS IS TOO SCARY IF IT WOULD HAPPEN TO SOMEONE WHO COULDN'T GET OUT OF THE CAR OR HAVE THE DOOR FLY OPEN OR EVEN TRY TO DRIVE HOLDING ONTO THE DOOR TO KEEP IT SHUT.

WHILE DRIVING, A WRENCH APPEARED ON THE INSTRUMENT PANEL. WHEN I LOOKED IT UP, IT WAS REGARDING THE THROTTLE TRANSMISSION ACTUATOR. MY CAR WAS LOSING POWER, BUCKING, AND SEEMED LIKE IT WAS HAVING ISSUES CHANGING SPEEDS. I HAVE RESEARCHED THIS ISSUE AND FOUND THAT FORD AGREED TO FIX THESE CARS UP UNTIL JANUARY 31, 2015 FOR FREE. THEY DID NOT DO A MASS RECALL AND I AM NOW GOING TO CLL THE DEALERSHIPS TO SEE IF I CAN GET IT FIXED FOR FREE.

BRAKE PEDAL LOOSES PRESSURE AND GOES "SOFT" WHEN TRYING TO BRAKE. MOST TIMES HAVE TO PRESS BRAKES TO THE FLOOR TO COME TO COMPLETE STOP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED ROMEO FORD OF KINGSTON AT 845-251-4077 (LOCATED AT 128 NY-28, KINGSTON, NY 12401) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE PASSENGER AIR BAG COVE IS LIFTED AND MIGHT EXPLODE IF NOT TAKEN CARE OF., THE VEHICLE HAS BEEN IN NORMAL USAGE. THERE IS A RECALL IN REGARDS TO THIS AND NO SOLUTION HAS BEEN PROVIDED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION AROUND JANUARY OF 2016. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED AND HE WAS CONCERNED THAT THE AIR BAGS MIGHT DEPLOY. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ UPDATED 10/19/2017*JS

TAKATA RECALL

"TAKATA RECALL" MY AIRBAG LIGHT FOR THE PASSENGER SIDE IS ON AND I HAVE CONTACTED KINDLE FORD SEVERAL TIMES TO SEE IF THE PART WAS IN AND THEY SAID NO. ITS ON BACK ORDER AND THEY PUT ME ON A WAIT LIST. I STILL HAVE NOT HEARD ANYTHING AND ITS BEEN OVER A YEAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2016. THE CONTACT WAS ADVISED BY LINDSAY FORD (511250 VEIRS MILL ROAD, WHEATON MD, 20902, 240-283-3805) THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING STRAIGHT ON AN ICY ROAD, BRAKE PEDAL WENT TO FLOOR AND LOST BRAKING - PUMPING THE BRAKES HELPED RESTORE BRAKING ENOUGH TO GET IT TO REPAIR SHOP 1 BLOCK AWAY - REPLACED ABS BRAKE CYLINDER AT COSTS OF MORE THAN $1000 DEC 2015. *TR

SOFT BRAKE PEDAL BRAKE PEDAL WILL GO SOFT WHEN THE ABS SYSTEM ACTIVATES AND WILL CONTINUE TO BE SOFT FOR A PERIOD OF TIME. FIRST EXPERIENCED THIS IN WINTER 2015/2016 AND BRAKE WAS SOFT FOR SEVERAL DAYS AFTER ABS SYSTEM ACTIVATED DUE TO SNOW ON THE GROUND. AFTER SEVERAL DAYS THE BRAKES WENT BACK TO NORMAL. HOWEVER AGAIN THIS WINTER 2016/2017 THE ABS WAS ACTIVATED IN DECEMBER 2016 AND THE BRAKES WENT SOFT AND CONTINUE TO BE SOFT TO DATE. I HAVE TO DOUBLE PUMP MY BRAKES SEVERAL TIMES IN ORDER FOR THE BRAKES TO ACTIVATE WITHOUT HAVING TO PUSH MY BRAKE PEDAL ALL THE WAY TO THE FLOOR. I HAVE NOT HAD ANY ACCIDENTS BUT CONSIDER THIS A HUGE SAFETY HAZARD AND A DEFECT RELATED TO THE MANUFACTURING OF THE VEHICLE. *TR

VEHICLE ENGINE LIGHT AND WRENCH LIGHT COMES ON. VEHICLE RPM'S GOES UP CAUSING VEHICLE TO SLOW DOWN ON EXPRESSWAY. IF YOU STOP AND RESTART THE VEHICLE, IT RESETS AND DRIVES NORMAL. A COUPLE TIMES A DAY THIS HAPPENS.

I WAS TRAVELING ON A TWO LANE HIGHWAY GOING ABOUT 60 MPH WITH MY TWO GRANDDAUGHTERS IN THE CAR WITH ME, WHEN ALL OF A SUDDEN I LOST POWER AND THE CAR BEGAN TO DECELERATE. THE WRENCH LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND AFTER CALLING MY MECHANIC I TURNED THE CAR OFF. I WAITED FOR ABOUT 5 MINUTES AND RESTARTED THE VEHICLE. THE WRENCH LIGHT WENT OFF AND I WAS ONCE AGAIN ABLE TO DRIVE THE VEHICLE. THIS IS VERY DANGEROUS IF IT SHOULD HAPPEN ON A MAJOR FREEWAY IN RUSH HOUR TRAFFIC. SOME INTERNET RESEARCH INDICATES THAT THIS HAS BEEN A MAJOR PROBLEM WITH THE MERCURY AND OTHERS. I CALLED A FORD DEALER WHO SAID MY CAR WAS NOT PART OF THE EXTENDED WARRANTY THAT WAS PART OF THE "CUSTOMER SATISFACTION PROGRAM" AND HE WOULD NOT TELL ME ANY OTHER INFORMATION CITING LIABILITY CONCERNS.

(ACCIDENTALLY FILLED THIS OUT ALREADY ON THE VEHICLE COMPLAINT PAGE, SORRY) I BROUGHT MY VEHICLE IN FOR ITS 90,000 MILE SERVICE AND THE TECHNICIAN TOLD ME BOTH REAR TIRES HAD CRACKS BETWEEN THE TREAD AND THE SHELL OF THE TIRE. THE NEXT DAY I TOOK THE CAR BACK TO THE INSTALLING TIRE SHOP FOR EVALUATION. IT TURNS OUT ALL FOUR TIRES HAD THE SAME PROBLEM AND WERE REPLACED ON A PRORATED BASIS. THIS COULD HAVE BEEN A DISASTER FOR MY SON OR DAUGHTER AT HIGHWAY SPEEDS! THE TIRES HAD ONLY 20,200 MILES AND WERE 2.67 YEARS OLD. I EXPECTED MORE LIKE 60,000 MILES AND NO DEFECTS. YOKOHAMA AVID TOURING S, 205/60 R 16

MY VEHICLE WAS UNDERGOING ITS 90,000 MILE SERVICE AND THE TECHNICIAN NOTED THAT THE REAR TWO TIRES WERE CRACKED AT THE TREAD-TO-TIRE INTERFACE. THE NEXT DAY, I TOOK THE CAR TO THE TIRE SHOP THAT INSTALLED THE TIRES FOR AN EVALUATION. THEY DETERMINED THAT ALL FOUR TIRES HAD THIS SAFETY CONDITION AND WERE REPLACED ON A PRORATED COST. IT WAS AS IF THE TIRE TREAD COULD BECOME SEPARATED FROM THE SHELL OF THE TIRE AT ANY TIME. THE TIRES ARE YOKOHAMA AVID TOURING S MODEL. HAD ONLY 20,200 MILES ON THEM AND ONLY 2.67 YEARS OLD. THIS COULD HAVE BEEN A DISASTER AT HIGH SPEED FOR MY SON OR DAUGHTER HAD THIS NOT BEEN NOTICED. THE TIRES HAVE NOT BEEN ABUSED AND WERE ROTATED AT 10,000 MILE INTERVALS. I WAS EXPECTING THESE TIRES TO LAST 60,000 MILES.

BRAKES FAIL FOLLOWING AN ABS EVENT. BRAKE PEDAL BECOMES SOFT AND SINKS TO THE FLOOR. IF BRAKES ARE PUMPED REPEATEDLY THEY CAN BE RETURNED TO NORMAL - BUT THEN FAIL AGAIN UPON A SUBSEQUENT ABS EVENT. TRIED HAVING BRAKE FLUID FLUSHED AND REBLED -TEMPORARY SOLUTION UNTIL NEXT ABS EVENT. THIS FAILURE IS LIFE ENDANGERING - THIS CAR IS UNSAFE. GOOGLE THE WEB THIS CAR AND THE FUSION HAVE REPEATED COMPLAINTS OF THIS TYPE OF FAILURE.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 101,000.

PASSENGER SEAT MALFUNCTION NO LONGER CAN TELL IF OCCUPANT IS IN SEAT. AIRBAG LIGHT ON. MECHANIC SAYS FAULTY WIRING CAUSING DUMMY LIGHT ON DASHBOARD TO ILLUMINATE.

TAKATA RECALL - RECALL EFFECTIVE JULY 2016. STILL NO PARTS AVAILABLE TO FIX. DASHBOARD, WHERE PASSENGER AIRBAG IS HOUSED, IS BULGING.

WE WERE NORTHWEST BOUND ON THE OHIO TURNPIKE JUST BEFORE RT 11 SOUTH OF YOUNGSTOWN. TRAVELLING 70 MPH, THE CAR SUDDENLY LOST POWER AND DECELERATED. THE MOTOR CONTINUED TO RUN, BUT THE CAR WOULD NOT GO MORE THAN 5 OR 10 MPH. THE YELLOW WRENCH LIGHT ON THE LEFT SIDE OF THE INSTRUMENT PANEL ILLUMINATED AND REMAINED UNTIL THE MOTOR WAS TURNED OFF. AFTER SITTING ON THE SIDE OF THE HIGHWAY FOR ABOUT AN HOUR, THE VEHICLE WAS STARTED AND THE YELLOW WRENCH LIGHT WAS GONE. AAA ADVISED ME TO TAKE THE NEXT AVAILABLE TURNAROUND AND RETURN HOME WHICH WAS ABOUT 70 MILES AWAY. AFTER WE TURNED AROUND, THE AAA TECHNICIAN FOLLOWED US TO THE NEXT SERVICE PLAZA. WHILE THERE HE CHECKED THE VEHICLE'S FLUIDS AND FOUND NO PROBLEMS. THE VEHICLE'S DIAGNOSTIC CHECK INDICATED THAT ALL OF THE MONITORED SYSTEMS WERE ALRIGHT. WE DROVE THE 70 MILES HOME WITHOUT INCIDENT. I SUSPECT ELECTRONIC THROTTLE BODY CONNECTIVITY AS REFERENCED IN FORD'S CUSTOMER SATISFACTION PROGRAM 13N03 TO BE THE CAUSE OF THIS INCIDENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 50 MPH, THE VEHICLE WAS HAVING TROUBLE SHIFTING AND CHANGING GEARS. THE MALFUNCTION INDICATOR LAMP ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,500.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING THE CAR AND APPLYING THE BRAKES CAR HITS A BUMP IN THE ROAD, BRAKE PEDAL IMMEDIATELY DROPS TO FLOOR LOSING BRAKE PRESSURE BRAKE PRESSURE DOES NOT COME BACK UNTIL THE CAR IS PUT IN PARK AND BRAKE PEDAL PUMPED REPEATEDLY. THE BRAKE DOES WORK DURING BUT EXCESSIVE FORCE NEEDED TO STOP VEHICLE IT HAS HAPPENED AT LEAST 10 TIMES

TAKATA RECALL - 2ND REQUEST FOR REPAIR. STILL NO UPDATE ON WHEN THE REPAIR PART WILL BE AVAILABLE FOR AIR BAG. MANY NEWER CARS ARE BEING REPAIRED AND OLDER ONES ARE NOT AND THIS IS NOT ACCEPTABLE.

THE PASSENGER SIDE STARTED TO COME OUT OF THE PASSENGER SIDE DASH, WE HAD TO PUSH IT BACK DOWN.

IN OCT 2011, WHILE COMING TO A STOP ON AN UNEVEN SURFACE OF A SHOPPING CENTER, THE ABS KICKED IN, AND BRAKE PEDAL FELL TO THE FLOOR. EVENTUALLY THE CAR CAME TO A STOP, WHEN THE EMERGENCY BRAKE WAS PULLED. WITHIN A MINUTES THE BRAKE PEDAL RESUMED NORMAL FUNCTION. AS A PRECAUTION, AN INDEPENDENT REPAIR SHOP BLED THE BRAKES. 8 MONTHS LATER ABS ENGAGED FOR A HARD BRAKE WHILE TRAVELING 45. THE BRAKE PEDAL FELL TO THE FLOOR BOARD, AND THE CAR DID NOT STOP. (I RAN OVER THE ARMADILLO). THE NEXT DAY, THE PEDAL DID NOT RESUME NORMALLY, SO I TOOK IT TO THE DEALERSHIP. FORD DIAGNOSED A BAD ABS MODULE. HAD A NEW, GENUINE MODULE REPLACED. ABOUT ONE YEAR AFTER THE MODULE WAS REPLACED, RAN OVER RAILROAD TRACKS AND DEPRESSED THE BRAKE GOING LESS THAN 10 MPH AND THE PEDAL FELL TO THE FLOOR, BUT A FEW MINUTES LATER IT RETURNED TO NORMAL. MARCH OF 2015, THE PEDAL FELL TO THE FLOOR WHILE HITTING A POTHOLE AT LESS THAN 10MPH, AND COMING TO A STOP. PEDAL DID NOT RESUME NORMAL PRESSURE. WENT TO AN INDEPENDENT REPAIR SHOP AND THEY DIAGNOSED A BAD MASTER CYLINDER. AFTER THE PART WAS REPLACED, I DROVE AROUND THE PARKING LOT AND THE PROBLEM WAS NOT FIXED. (WHEN THE CAR IS IN PARK, I COULD SLOWLY PUMP THE BRAKE AND PRESSURE WOULD BUILD, BUT WHILE DRIVING, THE PEDAL WAS STILL SQUISHY.) REPAIR SHOP STATED IT WAS A BAD PART, AND REPLACED ANOTHER MASTER CYLINDER. THE SECOND PART STILL HAS NOT FIXED THE PROBLEM AND MY BRAKES CONTINUE TO BE SQUISHY. BECAUSE OF THIS ISSUE, MY BRAKES AND ROTORS ARE BEING WORN ABNORMALLY, WHICH IS GOING TO CAUSE MORE NEED FOR REPAIR. IT HAS BEEN SUGGESTED BY OTHERS WITH THIS SAME PROBLEM(THERE ARE A LOT!) THAT I BUY A NEW CAR BECAUSE THIS ONE IS UNSAFE. UNTIL I CAN AFFORD THAT, I HOPE OTHERS COME FORWARD WITH THEIR ISSUES. THIS SHOULD NOT BE HAPPENING, AND FORD IS RESPONSIBLE!

WHEN DRIVING ON SNOW OR ICE OR WHEN THE TEMPERATURE IS IN THE TEENS OR SINGLE DIGITS BRAKES WILL NOT WORK PROPERLY. BRAKE PEDAL WILL GO DOWN TO THE FLOOR THE FIRST TIME YOU STEP ON THEM BUT WILL WORK IF YOU PUMP THEM A COUPLE OF TIMES. TOOK THE CAR TO THE DEALER LAST WINTER WHEN IT FIRST HAPPENED AND THEY COULD NOT FIND ANYTHING WRONG BUT NOW WITH A SNOW STORM AND VERY LOW TEMPERATURES THE BRAKES ARE NOT WORKING PROPERLY AGAIN. *TR

WAS DRIVING HOME ON THE EXPRESSWAY WHERE THE SPEED LIMIT IS 65 AND VEHICLE WOULDN'T GO OVER 55 WITH RPM'S AT 3000. ALL THE WHILE HAVING THE WRENCH IDIOT LIGHT ON. HOPING THERE IS RECALL BECAUSE I CAN'T AFFORD A NEW VEHICLE OR EVEN FOR IT TO BE FIXED. *TR

2007 MERCURY MILAN PREMIER BEGAN RUNNING VERY ROUGH WHILE TRAVELING DOWN A BUSY COUNTY ROAD. THE ROUGHNESS APPEARED TO INCREASE WHEN THE ENGINE WAS UNDER LOAD. I CALLED MY MECHANIC AND WAS INSTRUCTED TO BRING THE CAR BY FOR A COMPUTER ANALYSIS. APPROACHING THE SHOP, NO MORE THAN 4 MILES SINCE ONSET OF PROBLEM, I BEGAN TO SMELL A STRONG ELECTRICAL BURNING. UPON LIFTING THE CAR'S HOOD THE ELECTRICAL BURNING SMELL WAS OVERWHELMING AND SMOKE WAS STREAMING FROM THE #4 CYLINDER IGNITION COIL. CAREFULLY REMOVING THE COIL REVEALED FEET UPON FEET OF UNRAVELING AND BURNING COIL WIRE, ALONG WITH RUBBER FROM THE COILS SPARK PLUG BOOT SMOLDERING AND DRIPPING MOLTEN RUBBER DOWN THE HOLE... THIS COULD HAVE TURNED OUT TO BE A VERY DANGEROUS CONDITION... IF THE CAR HAD BEEN DRIVEN ANY FURTHER, I TRULY BELIEVE AN OPEN FLAME WOULD HAVE BROKEN OUT... I WAS RELIEVED THAT MY WIFE OR CHILDREN WEREN'T DRIVING THE CAR AT THE TIME.. MY MECHANIC SAYS THE PCM COMPUTER POSSIBLY SHORTED OUT AND MAY HAVE DAMAGED THE OTHER COILS AS WELL. THE CAR WILL NOW HAVE TO BE TOWED TO A MERCURY DEALER FOR A VERY EXPENSIVE REPAIR.. I WAS TOLD THERE IS NO RECALL FOR THIS VERY DANGEROUS CONDITION ON A MERCURY MILAN, HOWEVER IT'S SISTER MODEL, A FORD FUSION, DOES HAVE A RECALL. THIS LEAVES ME VERY FRUSTRATED AND MOST LIKELY BROKE... *TR

I WAS COMING HOME FROM TAKING A FRIEND TO GET HER NAILS DONE. AS I APPROACHED AN INTERSECTION, MY BRAKE PEDAL WENT ALSO TO THE FLOOR AND I WENT BEYOND THE STOPPING POINT OF THE INTERSECTION, BUT DID NOT ENTER INTO TRAFFIC. IT WAS STILL THAT WAY THE NEXT DAY AND I HAD THE CAR TOWED TO A DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG WITH MY BRAKES. I HAVE HAD THIS HAPPEN 3 MORE TIMES SINCE. I DO NOT FEEL THAT THIS IS SOMETHING THAT SHOULD BE HAPPENING WITH ANY VEHICLE. *TR

WHILE BRAKING ABS WAS ENGAGED AND WORKED. AFTER ABS STOPPED BRAKE PEDAL WAS SOFT. VALVE IN ABS CONTROL UNIT WAS STUCK OPEN CAUSING BRAKE FLUID TO LOOP THROUGH AND AFFECT BRAKE PRESSURE. THIS CAUSED A SOFT BRAKE PEDAL AND INCREASED STOP DISTANCE. AFTER TALKING TO A LOCAL FORD DEALERSHIP AND RESEARCHING ONLINE I FOUND MANY OTHER FUSION/MILAN OWNERS TO HAVE THIS EXACT PROBLEM WITH THE VALVE IN THEIR ABS CONTROL UNIT BEING STUCK OPEN.

WHEN THE ABS ENGAGES FOR ANY REASON, NO MATTER HOW MINUTE THE EVENT WAS, MY BRAKE PEDAL SINKS ALL THE WAY TO THE FLOOR AND I DO NOT STOP. I RECENTLY REAR ENDED SOMEONE (THANKFULLY IT WAS NOT A BIG DEAL) AND IT WAS BECAUSE IT WAS RAINING AND A LITTLE BIT SLIPPERY. MY ABS ENGAGED AND INSTEAD OF THE CAR STOPPING, I CONTINUED MOVING AT THE SAME (ALBEIT SLOW) SPEED, UNTIL THE CAR IN FRONT OF ME WAS TAPPED, DESPITE ME SLAMMING ON THE BRAKE. AFTER, I ACTUALLY HAD TO PULL OVER AND PUMP MY BRAKES FOR THEM TO WORK PROPERLY AGAIN! IT IS WINTER HERE IN NEW ENGLAND AND I NOW HAVE TO KEEP A SIGNIFICANT DISTANCE BETWEEN MYSELF AND CARS IN FRONT OF ME TO ACCOMMODATE FOR THIS INSANE, DANGEROUS SITUATION. NOTHING IS WRONG WITH MY BRAKES THEMSELVES, THEY HAVE BEEN REPLACED AND THE FLUID LEVELS ARE NORMAL. EVERY TIME MY ABS ENGAGES, I HAVE TO GO THROUGH THE PROCESS OF PUMPING MY BRAKES BACK UP. THIS NEEDS TO BE RECALLED!!!!! THIS IS DANGEROUS! IT HAS BEEN HAPPENING FOR SEVERAL YEARS NOW BUT NO PROBLEM COULD EVER BE FOUND WITH MY BRAKES. I'VE JUST LEARNED TO KEEP A SIGNIFICANT DISTANCE. I CANNOT REMEMBER WHEN IT FIRST TOOK PLACE, BUT I WOULD GUESS IT STARTED IN 2015.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT ENGINE COIL WAS SEVERELY BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 133,000.

THE AIR BACK LIGHT IS ON WHICH HAS AFFECTED THE PASSENGER SIDE AIRBAG. THE DEALER SAID THAT THE MODULE NEEDS TO BE CHANGED AND IF THAT DOES NOT FIX THE PROBLEM, THEN THE SEAT RAILING NEEDS TO BE CHANGED OUT. PASO ROBLES FORD WANTS APPROXIMATELY $1000 DOLLARS TO FIX THE PROBLEM. THIS IS A SAFETY ITEM WHICH FORD SHOULD RECALL AND PAY FOR. THE VEHICLE ONLY HAS 40,000 MILES ON IT. *TR

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ABNORMALLY TO THE FLOORBOARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN AGAIN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THIS HAPPENS WITH MORE FREQUENCY. THE CAR STUDERS WHEN ACCELERATING FROM A COMPLETE STOP. FEELS LIKE THE FRONT TIRES ARE STRUGGLING TO GRIP THE ROAD WHEN THE ROAD IS IN FACT DRY AND FRONT TIRES ARE IN GOOD CONDITION. ALSO TRIED TO START AND THE ENGINE STARTED AND THEN STALLED. I HAD TO DO THIS THREE TIMES BEFORE IT STARTED. *TR

MY WIFE WAS DRIVING ON HAGGERTY RD AND THE INTERSECTION WITH REUTER RD, DEARBORN, MI, 48126. THERE IS NO STOP SIGN FOR MY WIFE ? HOWEVER, THERE IS A STOP SIGN ON REUTER FOR THE OTHER CAR TO STOP. THE DRIVER DID NOT STOP AND PURSUE DRIVING WITH HIGH SPEED ABOVE (25MPH). HITS MY WIFE CAR, THE DRIVER FRONT WHEEL AND SUSPENSION FULLY BENDED AND BROKEN. THE FENDER FULLY DAMAGED AND THE DRIVER DOOR FULLY DAMAGED. THE AIR BAG NEVER BLOW UP (THE DRIVER, THE PASSENGER, THE DRIVER SIDE DOOR)- AIR BAGS NEVER BLOW. MY WIFE LEFT ARM AND NECK ARE IN SEVER PAIN. SHE CAN NOT MOVE HER ARM (FULL DISABLED). *TR