2009 Mercury Milan Complaint Log

BRAKES DO NOT WORK PROPERLY AFTER HARD STOP. SOFT AND SLOW TO STOP. THIS IS EXTREMELY DANGEROUS AS IT HAS HAPPENED TO ME AT LEAST 3 TIMES IN RUSH HOUR TRAFFIC. I REPLACE THE ABS UNIT A YEAR AGO WITH ANOTHER USED OEM ABS UNIT .TODAY AFTER HARD BRAKE STOP AGAIN I'M HAVING THE SAME ISSUE (SOFT AND SLOW TO STOP). I DROVE BACK TO HOME I'M PARKED THE CAR ON MY DRIVEWAY AND I CAN DRIVE THIS CAR TILL TO GET A NEW ABS MODULE. THIS IS MY FIRST AND LAST TIME THAT I'M GOING TO BUY A FORD OR MERCURY CARS.

HAVE HAD SEVERAL INSTANCES WHILE DRIVING ON ROUGH SURFACES OR WET CONDITIONS WHERE THE BRAKE PEDAL BECAME SOFT AND REQUIRED A LOT OF PUMPING AND PUSHING IT TO THE FLOOR TO STOP THE VEHICLE. VEHICLE REQUIRED MUCH LONGER DISTANCES TO STOP AND CAUSED SON TO RUN THROUGH A RED LIGHT WITHOUT AN ACCIDENT. BRAKES WILL WORK FINE THE NEXT DAY. TOOK TO LOCAL REPAIR SHOP AND THEY COULD FIND NOTHING WRONG. TOOK TO DEALER AND INFORMED THEM OF ISSUES I RESEARCHED CONCERNING THE ABS CONTROL UNIT. THEY ESSENTIALLY REFUSED TO REPLACE IT EVEN WHEN WE WERE WILLING TO PAY FOR IT. THEY SAID THERE WAS NO EVIDENCE IT WAS MALFUNCTIONING. TRIED TO EXPLAIN ONLY HAPPENS UNDER THE ABOVE MENTIONED CONDITIONS SO FAR. WILL GET BACK FROM DEALER AND SEE IF ANOTHER LOCAL REPAIR SHOP WILL REPLACE THE ABS CONTROL UNIT.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE BRAKES. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT HE FELT A HESITATION WHEN APPLYING THE BRAKES AT VARIOUS SPEEDS WITHOUT WARNING. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO UNKNOWN DEALERS. THE FIRST DEALER COULD NOT LOCATE A FAILURE. THE SECOND DEALER CLAIMED THERE WAS A TWISTED BRAKE LINE AND CLAIMED TO HAVE REPAIRED THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000.*DT*JB

BRAKE PEDAL WENT SOFT INCREASING STOPPING DISTANCE OF VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), WHICH INDICATED THAT THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2 NOTICE FOR FORD IN REGARDS TO PASSENGER SIDE AIRBAG RECALL AND NOW ONE FROM NYS DMV. NYS DMV SAYS PARTS ARE AVAILABLE, CALL SMITH CAIRNS FORD 914-337-8100 AND TOLD PARTS WILL NOT BE AVAILABLE UNTIL MID SEPTEMBER AT THE EARLIEST.

TAKATA RECALL-I CANNOT SELL MY CAR WITH THIS RECALL NOT BEING REPAIRED. I NEED A REMEDY OR REPLACEMENT ASAP

DRIVING ON A RESIDENTIAL STREET GOING DOWNHILL. BRAKES WERE WORKING FINE UNTIL THE MOMENT THE ABS KICKED IN. IMMEDIATELY AFTER THIS, THE BRAKE PEDAL BECAME EXTREMELY LOW AND THE CAR IS NOW NOT BRAKING RIGHT.

WHILE DRIVING ON A CITY STREET, THE BRAKES WERE APPLIED IN AN EMERGENCY SITUATION. THE ABS SYSTEM ACTIVATED AND THE VEHICLE STOPPED. SHORTLY AFTER THIS THE WHEN APPLYING THE BRAKES THE PEDAL HAD EXCESSIVE TRAVEL. THE ABS PUMP WAS FOUND TO BE DEFECTIVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2018. FLOOD FORD OF EAST GREENWICH (2545 S COUNTY TRAIL, EAST GREENWICH, RI 02818) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR AND WOULD LET THE CONTACT KNOW WHEN THEY ARRIVE. THE MANUFACTURER CALLED THE DEALER AND WAS INFORMED THAT THE CONTACT WAS NOT ON THEIR LIST TO RECEIVE REPLACEMENT AIR BAGS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The problem I am having is with the cars braking system. I have extended brake travel required to stop the vehicle for which I have been issued two recalls. Because of the extended brake travel, I was unable to stop in time and had a front end collision with minor damage, which was not reported. The problem first showed up when I was forced to brake hard a few years causing the ABS to engage. The brake pedal traveled to the floor until the next time the ABS was engaged. Shortly after that, I was issued a recall stating the exact problem I was having. When I took it to my local dealership to get it fixed, they performed a test, changed the brake fluid, and said the system was working properly. It was not. Took it back to the dealership when hydraulic control valve became permanently locked open. They inspected it again and said the ABS unit needed to be replaced but the parts were not available. Contacted FMC customer service, and they were unable to help me either. I asked for a loaner vehicle, and received no response. Since then, I have been issued another recall and am still driving an unsafe car in a Michigan winter. All I want is a safe car to drive.

TAKATA RECALL THE MANUFACTURER IS TAKING TO LONG TO MAKE CORRECTION. I'VE BEEN WAITING FOR MONTHS. BEING TOLD BY DEALERSHIP (GORNO FORD)THEY DO NOT KNOW WHEN PARTS WILL BE MADE AVAILABLE TO MAKE CAR SAFE.

"TAKATA RECALL" ERNEST MCCARTY FORD REFUSES TO REPAIR ... THE SERVICE WRITER SAYS THAT FORD HAS NOT NOTIFIED HIM TO REPAIR .

FORD MOTOR COMPANY SENT ME A LETTER IN MAY 2018 SAYING THEY STILL DO NOT HAVE AIR BAG REPLACEMENTS BUT WOULD GET ME A RENTAL CAR UNTIL THE REPLACEMENTS COME IN. I HAVE CONTACTED DEALERSHIPS AS THEY REQUESTED BUT NO DEALERSHIP CAN FIND A RENTAL COMPANY TO GET ME A CAR FOR THE $44 A DAY THEY ALLOW. I HAVE CONTACTED FORD MOTOR COMPANY MANY MANY TIMES SINCE MAY 30, BY PHONE, EMAIL AND LETTER. THE ONLY THING I HAVE GOTTEN FROM THEM IS A CASE NUMBER AS FOLLOWS: [XXX]. NO HELP IN GETTING A RENTAL CAR. I AM BEYOND FRUSTRATED AND HOPE YOU CAN HELP. [XXX] CAR IS REGISTERED IN MY HUSBANDS NAME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKIATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUMMIT FORD LINCOLN (305 GRANT AVE, AUBURN, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY DAUGHTER HIT HER BRAKES HARD WHILE DRIVING ON ICY ROADS, AND THEREAFTER EXPERIENCED THE BRAKE PEDAL GOING TO THE FLOOR AND INCREASED STOPPING DISTANCES. I TEST DROVE HER CAR AND EXPERIENCED THE SAME THING. DUE TO BEING A SAFETY FACTOR, AND THE FACT WE LIVE IN THE MIDWEST WHERE TRAFFIC CONDITIONS ARE OFTEN SLICK, WE FELT WE HAD TO GET THE BRAKES FIXED FOR HER SAFETY EVEN THOUGH SHE DIDN'T YET GET IN AN ACCIDENT. YOU CANNOT SAFELY DRIVE A CAR WHERE THE BRAKES ARE LIABLE TO FAIL AT ANY MOMENT YOU HAVE TO HIT THEM HARD THROUGH NO FAULT OF YOUR OWN. THIS SHOULD BE RECALLED!

I AM REPORTING ON THE TAKATA RECALL AS PER REPORTS IN THE PAPER AND TV.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LATHAM FORD (637 COLUMBIA ST EXT, LATHAM, NY 12110, (518) 785-4161) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT DID NOT CALL THE DEALER BECAUSE THE RECALL NOTICE STATED THAT THE DEALER WOULD CALL THE CONTACT WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. STILL UNABLE TO GET THE RECALL FIXED ON MY CAR AND I'M AFRAID THAT I MAY HAVE AN ACCIDENT AND BE IMPAIRED BY A FAULTY AIRBAG.

I HAVE BEEN UNABLE TO GET MY AIRBAGS REPLACED AS PART OF THE RECALL AND HAVE BEEN TOLD THAT THEY HAVE ABSOLUTELY NO IDEA OF WHEN THE PARTS WILL BE AVAILABLE TO TAKE CARE OF THIS. AS IT STANDS, IT IS UNSAFE FOR ANYONE TO RIDE IN THE FRONT PASSENGER SIDE OF MY CAR AND I AM DEEPLY CONCERNED ABOUT THE SAFETY OF ANY DRIVER OF THIS VEHICLE IN MY FAMILY. I AM HIGHLY UPSET THAT THIS IS TAKING SO LONG AND THAT THERE SEEMS TO BE NO REGARD FOR THE SAFETY OF MY FAMILY. THIS IS THE MAIN VEHICLE DRIVEN AND I DO NOT HAVE THE LUXURY OF JUST PARKING IT AND WAITING UNTIL SOMEONE DECIDES WE ARE IMPORTANT ENOUGH TO FIX THIS DANGEROUS PROBLEM. I AM DEEPLY DISAPPOINTED IN HOW THIS IS BEING HANDLED.

AIRBAG RECALL; BRANDON FORD, BRANDON FL CONTINUES TO SAY THEY DO NOT HAVE THE PARTS TO FIX THE RECALL. THIS HAS GONE ON FOR OVER A YEAR.

I CALLED CREST LINCOLN IN STERLING HEIGHTS, MICHIGAN REGARDING AIRBAG RECALL 2 MONTHS AGO AND THEYRE STILLING SAYING PARTS ARE ON BACKORDER. I NEED HELP WITH THIS ISSUE.

MY PASSENGER AIRBAG WILL NOT INFLATE IF I AM EVER INVOLVED IN A CRASH. THIS IS A CONCERN BECAUSE I'M A SCARED SOMETHING WILL HAPPEN TO MY PASSENGER WHEN I AM DRIVING. THE REMEDY FOR MY CAR HAS NOT BEEN COMPLETED THEREFORE IT IS A RISK TO DRIVE IN MY CAR.

I HAVE BEEN HAVING AN ONGOING ISSUE WITH MY BRAKING SYSTEM ON THE 2009 MERCURY MILAN. IT USUALLY STARTS AS HAVING TO ACTIVATE THE BRAKES FAIRLY QUICKLY (EITHER SLAMMING ON THE BRAKE IN EMERGENCY, OR STOPPING OVER A DIRT ROAD OR SLOWING OVER A SPEED BUMP). THE BRAKE PEDAL WILL ACTIVATE THE ABS (PUMP 3-4 TIMES) AND DEPRESS CLEAR TO THE FLOOR WITHOUT ACTUALLY STOPPING THE VEHICLE. THEN IMMEDIATELY AFTER AND UNTIL I HAVE THE BRAKE LINES BLED THERE IS 0 PRESSURE IN MY BRAKE PEDAL (PEDAL CONTINUES TO GO TO FLOOR WITHOUT COMPLETELY STOPPING THE CAR). I RECENTLY HAD THE MASTER BRAKE CYLINDER REPLACED WHICH ONLY CORRECTED THE PROBLEM FOR A SHORT TIME AND HAVE JUST HAD TO TAKE IT BACK TO THE SHOP FOR THE SAME ISSUE. THEY TOLD ME EVERYTHING "SEEMS FINE" AND THEY CAN'T FIND ANOTHER ISSUE WITH THE SYSTEM. CLEARLY THIS IS A SAFETY RISK AND FORD NEEDS TO DO A RECALL ON THIS ISSUE!

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17VS01000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. GANLEY FORD WEST (16100 LORAIN AVE, CLEVELAND, OH 44111, 216-941-9800) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 17,589. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING OVER A SPEED BUMP, SHE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT STATED SHE ROLLED TO A STOP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TIRE SHOP TO HAVE THE BRAKES REPAIRED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) ON JANUARY 2020 HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED ON 6/25/20220 WHILE DRIVING 10 MPH, WHEN THE VEHICLE IN FRONT OF HER COMPLETELY STOPPED. THE CONTACT STATED SHE DEPRESSED ON THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP AND REAR ENDED THE FRONT VEHICLE. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED NO ONE WAS INJURED. THE POLICE WAS CALLED BUT NO REPORT WAS FILED. THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS TAKEN TO AUTONATION FORD ORANGE PARK (7700 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 270-9943) THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE MILEAGE FAILURE WAS APPROXIMATELY 84,000. *BF*JB

BRAKE PEDAL GOES SOFT AND CAR FAILS TO STOP OR TAKES PROLONGED TIME TO COME TO A STOP. IF YOU PUMP BRAKE PEDAL REPEATEDLY THE PEDAL WILL STIFFEN BUT GRADUALLY GOES TO THE FLOOR. THE CAR HAS BEEN TO THE DEALER SPECIFICALLY FOR THIS PROBLEM AT LEAST TWICE WITH NO RESOLUTION. RECENTLY HAD DEALER INSTALL NEW BRAKE FRONT AND REAR AND THIS HAS NOT ABATED THE PROBLEM. PRINTED DOCUMENTATION FROM NHTSA WEBSITE AND MADE THE DEALERSHIP AWARE OF THE NHTSA INVESTIGATION. DEALERSHIP PERSONNEL STATED THEY WERE AWARE OF THE ISSUE BUT NOTHING FORMAL HAS BEEN ISSUED FROM FORD MOTOR COMPANY. BRAKING PROBLEM HAS BEEN ONGOING BUT PERIODIC FOR ALMOST A YEAR. LATEST OCCURRENCE WAS THREE TIMES ON MON 12/04/17.

SAFETY RECALL NOTICE16S26 / NHTSA RECALL 16V-384 TAKATA RECALL RECEIVED A LETTER STATING RECALL REPLACEMENT IS DELAYED AGAIN AND REMEDY PARTS ARE UNAVAILABLE. FORD IS ADVISING NOT TO ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT. THIS IS UNACCEPTABLE.

"TAKATA RECALL" I RECEIVED A NOTICE OF THIS RECALL ON JULY 2016, FORD MOTOR CO. WAS SUPPOSE TO LET ME KNOW WHEN TO COME FOR REPLACEMENT OF AIRBAG, WELL SOMETIME IN NOV. 2017 I RECEIVED A NOTICE FROM T K HOLDINGS INC., WHICH MENTION THE RECALL. I THOUGHT THEY NEVER HAVE CALLED ME ABOUT THE RECALL. NOT LONG AFTER THAT I WAS GETTING MY OIL CHANGED AND ASKED ABOUT THE RECALL, I WAS TOLD "THAT WONT BE NO TIME SOON". THEN NOW IN DEC. 2017 I RECEIVE THIS NOTICE AGAIN ABOUT THE RECALL, WHICH STILL DO NOT HAVE A DATE, BUT STATES'DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT.' I AM UPSET TO SAY THE LEAST, NO ONE TO RIDE IN THE FRONT, THIS MUST BE A JOKE; SINCE THEY HAVE KNOWN ABOUT THIS OVER A YEAR AGO, AND NO SUCH STATEMENT WAS MADE. WHAT CAN I DO? OF COURSE I NEED TO HAVE COMPLETE USE OF MY CAR ;NOT TO USE MY FRONT SEAT IS TO SAY I CANT TAKE MY FAMILY WITH ME ANYWHERE. PLEASE HELP!!!!!!!!!!!!!!! THANK YOU

CONTACT AUTOWAY LINCOLN IN CLEARWATER FLORIDA THE SELLING AND THEY HAVE DONE NOTHING TO GIVE ANY INDICATION WHEN THEY WILL REPAIR THIS VEHICLE. THIS RECALL HAS BEEN GOING ON FAR TO LONG SINCE DECEMBER 2017 AND YET NO CONCERN OF MY SAFETY DRIVING THIS VEHICLE. ZERO CONCERN!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) OVER A YEAR AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BAYWAY LINCOLN, 12333 GULF FWY, HOUSTON, TX 77034 (281) 929-6500) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN PARTS BECAME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING UP THE HILL & SLOWED DOWN FOR THE SPEEDBUMP. I STARTED APPLYING THE BRAKES TO TURN RIGHT INTO THE DRIVEWAY BUT THE CAR LUNGED FORWARD, CAUSING ME TO MISS THE DRIVEWAY & TURN INTO THE YARD. AS I STEPPED ON THE BRAKE THE CAR CONTINUED TO SPEED UP SO I SCREAMED AT MY HUSBAND "JAMES I CAN'T STOP THE CAR!" HE YANKED THE HANDBRAKE UP BUT IT DIDN'T STOP OR SLOW DOWN AND THE ENGINE MADE A CONTINUOUS HIGH PITCHED RACING SOUND. WE CRASHED INTO THE HOUSE, DAMAGING IT & BREAKING MY LEFT ARM! THE CAR WAS TOTALED. ALL THIS OCCURRED IN JUST A MATTER OF SECONDS. FORTUNATELY OUR FAMILY WAS IN ANOTHER PART OF THE HOUSE AND WEREN'T INJURED.

TAKATA RECALL. I HAVE BEEN TRYING OVER A YEAR TO GET MY CAR IN TO HAVE THE AIRBAG REPLACED BUT MY DEALER KEEPS SAYING THEY DON'T HAVE ANY AIRBAGS AND WON'T GIVE ME AN APPOINTMENT. THE CAR IS NOT SAFE TO DRIVE AND NOW THE SUSPENSION IS GOING OUT, THE RADIATOR IS LEAKING AND OIL IS LEAKING.

TAKATA AIRGAB INFLATOR SAFETY RECALL: FOR OVER 1 YEAR, THERE HAS BEEN RECALL 16V-384 WITH NO PARTS AVAILABLE. NOW, THE COMPANY THAT MANUFACTURES THE PARTS ARE BANKRUPT. MULTIPLE PEOPLE HAVE LOST THEIR LIVES DUE TO THIS ISSUE. WHAT ADDITIONAL STEPS WILL BE TAKEN TO CORRECT THIS?

TAKATA RECALL LOCAL DEALER SAID THEY HAVE NO IDEA WHEN THEY WILL GET REPLACEMENT COULD BE SEVERAL MONTH ON MORE IS THIS CORRECT DEALER SAID SOMETHING ABOUT OUR LOCATION BEING IN A LOW PRORITY AREA THAT DOES NOT SOUND CORRECT IS IT

I CALLED A FORD DEALER FROM YOUR SITE TO GET THE AIR BAGS FIXED FROM THE RECALL BUT THEY SAID THEY AREN'T READY YET AND HAVE NO IDEA WHEN THEY WILL BE AVAILABLE? SO I HAVE FAULTY AIR BAGS IN MY CAR BUT THERE IS NO SOLUTION TO GET THEM FIXED YET? I AM CONFUSED...HOW CAN I GET THIS RECALL FIXED?

WHILE EXITING ONTO RAMP FROM EXPRESSWAY ON WET PAVEMENT, I APPLIED MY BRAKES TO SLOW THE CAR. I DROVE OVER A SLIPPERY ROAD SURFACE AND MY BRAKE PEDAL WENT TO THE FLOOR. AS A RESULT, I NEEDED INCREASED DISTANCE TO STOP MY CAR. MY BRAKE PEDAL RETURNED TO NORMAL SOMETIME LATER.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE PEDAL FELT SPONGY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,001.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STIVERS FORD LINCOLN 4000 EASTERN BLVD, MONTGOMERY, AL 36111 (334) 613-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/17*LJ *JS

TAKATA RECALL HAS JUST BEEN EXPANDED AGAIN AND THE DATE FORD MOTOR COMPANY WILL PROBABLY BE EXTENDED AGAIN. WHOEVER WILL LISTEN AT NHTSA; I'D LIKE TO SHOW A PIC OF A SMALL KEVLAR 29 FILLED BLANKET I HAVE INSTALLED OVER MY CARS PASSENGER-SIDE AIR BAG. SINCE FORD ISN'T DOING ANYTHING VERY SOON I FEEL THIS WILL HELP TOWARD REDUCING THE CHANCES OF A THROAT OR HEAD TRAUMA DURING DEPLOYMENT, CAN YOU GET THIS PICTURE TO ANYONE INTERESTED AS THERE'S MILLIONS WITH THIS RECALL IN LIMBO. THE DRIVERS SIDE IS NOT RECALLED - YET, BUT SOMETHING SIMILAR COULD BE PRODUCED CHEAPLY.

TAKATA RECALL. I HAVE WAITED OVER A YEAR NOW, AND FORD STILL DOES NOT HAVE THE PARTS TO REPLACE MY POTENTIALLY LETHAL PASSENGER SIDE AIRBAG INFLATOR, NOR DO THEY (AS OF 7/6/2017) EVEN HAVE A PROJECTED DATE THE PART/S WILL BE AVAILABLE. THIS IS UNCONSCIONABLE.

TAKATA RECALL STILL NO REMEDY

ABS BREAKS FAIL TWICE WITHIN 6 MONTHS WHEN MY WIFE HIT AN UNEVEN SURFACE PULLING INTO A DRIVEWAY. THE BREAK PRESSURE REQUIRED HER TO FLOOR THE PEDAL ALL THE WAY DOWN TO THE FLOOR IN ORDER TO STOP THE VEHICLE. I'M EXTREMELY CONCERNED. MY WIFE PUMPED THE BREAKS TO GET THE VEHICLE'S BREAK PRESSURE BACK TO NORMAL. WE ARE CONCERNED AND DON'T WHEN THIS COULD HAPPEN AGAIN. WE ARE VERY FEARFUL AT THIS POINT. WHAT IF SHE WAS GOING AT A FASTER RATE OF SPEED OR APPROACHING AN INTERSECTION. THERE NEEDS TO BE A RECALL FOR THIS. I CHECKED ONLINE AND THIS IS A KNOWN ISSUE. I CONTACTED FORD IN BURLINGTON NJ AND CARSENSE OF WESTAMPTON NJ BOTH PLACES TO GO TO EACH OTHER. FORD IN LUMBERTON GAVE ME THE FORD 800 NUMBER WHICH I CALLED BUT THEY PROVIDED ME WITH EMPATHY BUT NO SOLUTION. IF I DRIVE OVER AN UNEVEN SURFACE THIS EVENING IT'S POSSIBILITY MY BREAKS COULD FAIL AGAIN. DOES SOMEONE HAVE TO DIE BEFORE SOMEONE TAKES ACTION AGAINST THIS HIDDEN DANGER.

WHEN I HIT A POT HOLE IN THE ROAD OR GO OVER BUMPY RAILROAD TRACKS, MY BRAKES DO NOT WORK AS EFFICIENT AS THEY DID. A JOLT, LIKE HITTING A POT HOLE, WILL MAKE IT AS IF I BARELY HAVE BRAKES. THE BRAKE PEDAL WILL GO ALMOST TO THE FLOOR AND THIS LACK OF BRAKES WILL LAST FROM A COUPLE OF HOURS TO THE NEXT DAY. THEN THE BRAKES ARE FINE. THIS HAS HAPPENED MANY TIMES. .ALWAYS WHILE VEHICLE IS IN MOTION AND ONLY UPON A SUDDEN, HARD JOLT. FIRST TIME IN 2017 AND LAST TIME WAS ABOUT 2 MONTHS AGO.

I GOT NOTICE FOR THE DANGEROUS AIRBAG SITUATION IN MARCH. I WAS NEVER NOTIFIED BY DEALERSHIP NOR FORD. WHEN I CALLED THE DEALER THEY WERE GOING TO REPAIR AT FIRST. THEN THEY RENEGED AND SAID THEY HAVE TO ORDER PARTS AND IT COULD TAKE SEVERAL MORE MONTHS. I HAVE GRANDCHILDREN WHO I WATCH 2MONTHS TO FIVE, I FIND IT UNCONSCIONABLE TO PUT ME OR MY PASSENGERS IN HARMS WAY FOR ANY LONGER. I WANT TO HAVE THIS FIX PLEASE!!

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED. THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT DRIVABLE. MEANWHILE, THE CONTACT REPORTED THAT THERE WAS AN OPEN INVESTIGATION (PE16017) ON BRAKE ISSUES RELATED TO THE YEAR, MAKE, AND MODEL VEHICLE. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ENGAGED THE EMERGENCY BRAKES FOUR TIMES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE YEAR, MAKE, AND MODEL WAS INCLUDED IN OPEN NHTSA INVESTIGATION NUMBER: PE16017 (BRAKES) SINCE DECEMBER 20, 2016. THE MANUFACTURER STATED THAT THEY WOULD HAVE THE COMPLAINT REVIEWED, BUT THERE WAS NO GUARANTEE. THE CONTACT STATED THAT SHE EXPERIENCED THE FAILURE SIX TO EIGHT MONTHS PRIOR. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.