2011 Mercury Milan Brakes Problems

The contact owns a 2011 Mercury Milan. The contact stated that while the vehicle was at the dealer for servicing, the contact was informed that the electronic brake control module had failed. The contact was informed that the electronic brake control module needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure, but no assistance was provided. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2011 Mercury Milan. The contact stated that while his great-nephew was driving at an unknown speed, the brakes failed. The contact stated that the brake warning light was illuminated. The driver pumped on the brake pedal until the vehicle stopped. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brake master cylinder, hydraulic module, and brake filler cap to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 126,077.

DURING A WINTERY MORNING I HAD TO APPLY THE BRAKES AND THE ABS LIGHT CAME ON FOR A FEW SECONDS AND THEN WENT OFF. BRAKING WAS ONLY NORMAL NOT URGENT OR ANYTHING LIKE THAT. AFTERWARDS THE BREAK PEDAL TRAVEL HAS INCREASED SIGNIFICANTLY AND HAVE BECOME SPONGY. BRAKING DISTANCE HAS INCREASED DRAMATICALLY. SAFETY IS A BIG ISSUE HERE BECAUSE AFTER DOING A LITTLE RESEARCH I'VE LEARNED THAT THIS IS ACTUALLY BECOMING A TYPICAL ISSUE FOR ANYONE WHO OWNS THIS CAR OR A FORD FUSION. MY LOCAL REPAIR SHOP TOLD ME THAT IT IS PROBABLY THE HYDRAULIC CONTROL MODULE WHICH IS PART OF THE ABS SYSTEM AND SURE ENOUGH I BELIEVE THEY ARE CORRECT. I CALLED THE DEALER I PURCHASED THE CAR FROM AND PARTS AND LABOR COME TO ABOUT $1,700.00!!! THIS PART SHOULD NOT FAIL AND IF IT DOES A RECALL NEEDS TO BE ISSUED BECAUSE I KNOW I'M NOT THE ONLY ONE WITH THIS COMPLAINT.

SOFT BRAKE PEDAL. WHEN BRAKING, PEDAL DESCENDS APPROXIMATELY 75% BEFORE PEDAL PRESSURE BECOMES FIRM. THIS OCCURS WHETHER THE VEHICLE IS IN MOTION OR NOT. THE MASTER CYLINDER WAS REPLACED BUT DID NOT SOLVE THE SOFT BRAKE PEDAL ISSUE. THE VEHICLE CANNOT BE SAFELY DRIVEN IN IT'S PRESENT CONDITION. FORD DIAGNOSIS WAS TO REPLACE THE ABS CONTROL MODULE AND ABS PUMP. THE TOTAL COST FOR THIS REPAIR IS $3,000.00. I UNDERSTAND THERE ARE MULTIPLE COMPLAINTS INVOLVING FORD AND ABS SYSTEM REPAIRS.

BOTH BRAKE LIGHTS WHEN OUT, AND WENT IN FOR REPLACEMENT BULBS AFTER WAITING IN THE DEALERSHIP FOR 7 HOURS I WAS TOLD THAT THE LED BRAKE LIGHTS WERE DEFECTIVE AND IT WOULD BE WELL OVER 1,000 TO FIX. I PURCHASED AN EXTENDED WARRANTY THAT THEY SAY COVERS NOTHING!!!! (CURRENTLY HAVE A BROKEN D RIVERSIDE DOOR HANDLE). I PURCHASED THE CAR USED LAST MAY, WITHIN 3 WEEKS I HAD TRANSMISSION ISSUES WHICH WERE COVERED BY THE WARRANTY, THEN THE DOOR HANDLE, NOW BRAKE LIGHTS. I FEEL THESE LIGHTS SHOULD BE PART OF A RECALL BECUZ WHO HAS OVER 1,000 DOLLARS TO REPLACE LED BRAKE LIGHTS??? I'M VERY UPSET AND DISAPPOINTED....ALSO BROKE AND CAN'T AFFORD THIS REPAIR......PLEASE HELP!!!!!!!

BROUGHT THE CAR FOR STATE SAFETY INSPECTION. INSPECTION FAILED BECAUSE BRAKE LIGHTS WOULD NOT INCREASE BRIGHTNESS WHEN BRAKES APPLIED AND HEADLAMPS ON. LIGHTS APPEAR OK WHEN HEADLAMPS NOT ON. CAR IS UNSAFE TO DRIVE WHEN HEADLIGHTS ARE REQUIRED. FORD SAYS NOT COVERED UNDER WARRANTY OR UNDER EXTENDED WARRANTY. COULD COST NEARLY $1000.00 TO REPAIR. ONLINE FORUMS SEEM TO INDICATE IT IS A COMMON PROBLEM. AFRAID TO DRIVE THE CAR FOR FEAR IT WILL HAPPEN AGAIN AND I WON'T KNOW UNTIL SOMEONE RUNS INTO ME. *TR