There are 21 owner-reported lighting complaints for the 2011 Mercury Milanin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Passenger side brake light assembly failed June 2025. I found it our at an oil change inspection. Ford discontinued manufacturing this LED brake light assembly, so it is difficult to replace this safety critical part. The part number is 9N7Z 13404 A.
RIGHT REAR BRAKE LIGHT DOESN'T WORK AT ALL NOW. HAD BEEN WORKING OFF AND ON FOR SEVERAL MONTHS BUT EVERY TIME I HAD IT LOOKED AT, IT WORKED. NOW COMPLETELY INOP. TOOK CAR TO HAROLD ZIGLER FORD IN ELKHART FOR RECALL 19S01 AND THEY LOOKED AT BRAKE LIGHT AND SAID I NEEDED THE COMPLETE HOUSING REPLACED FOR OVER $400???? LOOKED UP RECALL 14M03 FOR THIS VERY PROBLEM. THIS IS A SAFETY HAZARD AND I NEED IT FIXED UNDER THIS RECALL ASAP. WHY DIDN'T DEALERSHIP OFFER THIS FIX? THANK YOU I. ADVANCE FOR YOUR HELP
REAR PASSENGER LED BRAKE LIGHTS FAILED, WILL NOT ILLUMINATE AFTER SHAKY 'FLASHING' NOTICED FOR A FEW MONTHS. REPLACED WITH SALVAGE LED ASSY FOR $150. WITHINWEEKS, THE DRIVER'S SIDE BRAKE LIGHT IS NOTICED TO STAY ON ANY TIME THE RUNNING OR HEADLIGHTS ARE ON. BOTH ARE UNSAFE CONDITIONS AND BOTH REQUIRE FULL ASSY REPLACEMENT.
MY BRAKE LIGHT/ RUNNING LIGHTS ON MY REAR PASSENGER SIDE DOESN'T WORK. THEY ARE LED SO I BELIEVE AFTER LESS THEN 5 YEARS THEY SHOULDN'T BLOW.
THE DRIVER'S SIDE BRAKE LIGHT BEGAN FLICKERING AFTER THE CAR WAS PARKED. I WAS ALSO INFORMED AFTER THIS WAS NOTICED THAT IT FLICKERS (GETS BRIGHTER) WHILE DRIVING. THE PASSENGER BRAKE LIGHT ALSO STAYED BRIGHTLY ILLUMINATED LAST YEAR, AND I WAS TOLD IT WOULD BE OVER $500 TO REPLACE THE LIGHT ASSEMBLY. FORTUNATELY, MY VEHICLE SUSTAINED AN ACCIDENT AND THE PASSENGER LIGHT WAS DAMAGED FURTHER AND REPLACED. NOW A DEFECT IS OCCURRING ON THE DRIVER'S SIDE.
THE LED ASSEMBLY RESPONSIBLE FOR ILLUMINATION OF THE BRAKE LIGHTS HAS FAILED PREMATURELY PRESENTING A POTENTIAL SAFETY CONCERN. FORD CHARGES AN EXORBITANT FEE ($376) FOR THE HARDWARE ALONE, NOT INCLUDING THE PRICE FOR INSTALLATION. THIS COST IS UNREASONABLE TO REPLACE FAULTY COMPONENTS WHICH PROVIDE SAFETY FUNCTIONALITY. THIS HAS BEEN REFERRED TO BY THE MECHANICS AT THE DEALERSHIP AS A "COMMON" PROBLEM, SO SHOULD IT NOT BE WORTHY OF A SAFETY RECALL? *TR
RIGHT REAR TAIL LIGHT NOT WORKING PROPERLY. RUNNING LIGHT (RIGHT BOTTOM) IS WORKING BUT ALL OTHER LEDS HAVE FAILED. THIS IS A REPLACE ALL PART COSTING OVER $300. THIS HAS HAPPENED ON MY OTHER MILAN - LUCKILY BEFORE THE WARRANTY RAN OUT. SEEMS TO BE AN ISSUE WITH THIS MODEL AND CAN BE A SAFETY HAZARD. *TR
RIGHT REAR BRAKE LIGHT FAILED. LED BRAKE LIGHT MUST BE REPLACED AS AN ASSEMBLY AT A COST OF OVER $300. *TR
RIGHT REAR TAIL AND BRAKE LIGHT STOPPED WORKING, ABOUT 2 WEEKS LATER THEY FLICKERED AND CAME BACK ON. THEY WENT OUT AGAIN 2 DAYS LATER AND HAVE BEEN OUT FOR ABOUT 2 MONTHS. CALLED DEALERSHIP AND THEY SAID IT WASN'T COVERED UNDER WARRANTY AND WOULD HAVE TO REPLACE THE WHOLE TAIL/BRAKE LIGHT UNIT AT A COST OF ABOUT $500. I CONTACTED FORD CUSTOMER SERVICE THREE TIMES AND THEY SAID IT WAS A LIGHT PROBLEM AND NOT UNDER WARRANTY BY THEM. IT TREATED AS A LIGHT BULB PROBLEM, BUT A $500 LIGHT BULB!!!! FORD NEEDS TO FIX THIS PROBLEM. *TR
LEFT REAR BRAKE/TAIL LAMP STAYS IN BRAKE LAMP MODE CONTINUOUSLY WHEN HEADLAMPS ARE ON. CENTER HIGH MOUNT AND RIGHT REAR LAMP FUNCTION PROPERLY. SAFETY ISSUE. *TR
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THE REAR DRIVER SIDE BRAKE LIGHT FAILED TO ILLUMINATE. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR DRIVER SIDE TAIL LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
LED TAIL LIGHTS FAILED FOR THE SECOND TIME. THE COST OF THE REPLACEMENT TAIL LIGHTS IS ASTRONOMICAL AT 376.00 EACH. THERE WAS NO COLLISION, NO WATER INTRUSION. THEY JUST FAILED. *TR
PASSENGER SIDE TAIL LIGHT WENT OUT. THESE ARE LED'S AND NOT SUPPOSE TO BURN OUT. IN LOOKING FOR THIS PROBLEM WITH MILAN'S ON THE INTERNET I FOUND A NUMBER OF INCIDENTS REFERRING TO THE SAME THING. COST OF REPAIR IS $400 PLUS. CALLED FORD CUSTOMER SERVICE AND THEY KNOW NOTHING ABOUT THIS PROBLEM. *TR
THE LED TAIL LAMP ASSEMBLY BEGAN FLICKERING AND AFTER A SHORT PERIOD OF TIME IT NOW DOES NOT LIGHT AT ALL. I HAVE NOTED OTHER MILAN VEHICLES IN MY AREA HAVING SIMILAR PROBLEMS. I ATTEMPTED TO OBTAIN PARTS TO REPAIR MY VEHICLE ONLINE AND ALSO THROUGH MY FORD DEALER AND WAS TOLD THAT THERE IS A SHORTAGE OF PARTS BECAUSE THIS DEFECT IS WELL KNOWN. THIS COULD CERTAINLY CAUSE AN ACCIDENT AT ANY TIME! I CANNOT PARK MY VEHICLE AS I NEED TO GET BACK AND FORTH TO WORK. IF I RECEIVE A FIX-IT TICKET FOR THIS I WOULD LIKE TO BILL IT TO FORD. IF A RECALL CAN BE FORCED TO ISSUE THEN I HOPE THAT YOU INITIATE ONE. *TR
THE TAIL LIGHTS DOESN'T COME ON WHEN THE NIGHT LIGHTS COME ON. THE BRAKE LIGHTS ARE FAULTY AS WELL. THE BRAKE LIGHTS FLICKER. THEY JUST WENT OUT. *TR
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT THE TAIL LIGHTS ON THE VEHICLE WERE INOPERABLE. THE DEALER STATED THAT IT WOULD COST $400 TO REPAIR EACH TAIL LIGHT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
STARTING IN SEPTEMBER OF 2013 ON OUR MERCURY MILAN THE RIGHT TAIL LIGHT WAS BLINKING LIKE A STROBE LIGHT WHEN THE HEADLIGHTS WHERE ON. ( TAIL LIGHT ON, BRAKE LIGHT FLASHING) THIS LASTED FOR A FEW WEEKS THEN SEEMED TO DISAPPEAR, STARTING A FEW WEEKS AGO THE BLINKING RETURNED ON THE RIGHT SIDE FOLLOWED BY THE LEFT SIDE. CURRENTLY THE RIGHT SIDE IS NON USEABLE (TAIL LIGHT AND BRAKE LIGHT ARE BOTH ON ALL THE TIME) LEFT SIDE STOPPED WORKING COMPLETELY THIS LAST PROBLEM HAS PROGRESSED QUICKLY IT ALL STOPPED WORKING IN JUST A FEW DAYS. I WENT TO THE DEALERSHIP TO GET IT FIXED THEY TOLD ME IT WAS GOING TO BE ABOUT 1000.00 TO FIX THE TWO TAIL LIGHTS. *JS
RIGHT REAR TAIL LIGHT STARTED FLICKERING BRIGHT TO DIM. AFTER A COUPLE OF DAYS IT WENT OUT COMPLETELY. WAS REPLACED UNDER EXTENDED WARRANTY - BUT COST WOULD HAVE BEEN OVER $350 DOLLARS WHICH MAKES IT COST PROHIBITIVE FOR SOME I AM SURE (WHY SHOULD A "BULB" GOING OUT COST SO MUCH TO FIX). VERY POOR DESIGN AND EVEN WORSE MANUFACTURING OF PART. *TR
LEFT BRAKE LIGHT STAYS ON WHEN LIGHTS ARE ON AND BRAKE IS NOT DEPRESSED. *TR
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT THE PASSENGER BRAKE LIGHT REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED AND LEFT BRAKE LIGHT FAILED INTERMITTENTLY. THE CONTACT REPAIRED THE BRAKE LIGHT MOUNTING UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 48,000. ..UPDATED 07-17-13 *BF
Showing 1–20 of 21 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026