There are 14 owner-reported speed control & cruise complaints for the 2011 Mercury Milanin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
DRIVING UP AN ON RAMP TO AN INTERSTATE HIGHWAY, THE CAR WOULD NOT REACT TO INCREASED DEPRESSION OF THE THROTTLE PEDAL. TOOL INDICATOR WARNING LIGHT ILLUMINATED ON THE DASH. I BARELY WAS ABLE TO PULL OFF TO THE BERM, ALMOST REAR-ENDED. THIS HAS HAPPENED NUMEROUS TIMES SINCE FIRST OCCURRENCE ON 6/11/15-6/12/15 AND APPEARS TO OCCUR ONLY WHEN I HAVE THE AIR CONDITIONING ON. VERY DANGEROUS SITUATION!
I WAS DRIVING DOWN A LOCAL ROAD AT ABOUT 35 MPH. ALL OF A SUDDEN, WITHOUT WARNING, I COULD NOT GET MY GAS PEDAL TO DO ANYTHING, LIKE IT WAS OUT OF GEAR, AND THE ENGINE SEEMED TO BE SPUTTERING. I PULLED OFF THE ROAD, SHUT THE CAR OFF AND AFTER A FEW SECONDS, RESTARTED THE CAR, IT RESTARTED AND DROVE FINE. IT DID THE SAME THING AGAIN THE NEXT DAY. IT HAS HAPPENED A NUMBER OF TIMES SINCE THE FIRST TIME... HAPPENING ABOUT ONCE PER DAY. IT SEEMS TO START UP OK AFTER I SHUT IT DOWN, BUT VERY UNSAFE TO BE DRIVING DOWN THE ROAD AND THEN HAVE NO POWER AND HAVE TO PULL OFF. *TR
DRIVING ON A STRAIGHT AWAY THE VEHICLE SUDDENLY MAKES A NOISE AS IF IT WERE SHIFTING VERY HARD ALTHOUGH IT WAS NOT. IMMEDIATELY LOST ACCELERATION AND DASHBOARD LIGHT ILLUMINATES. PULLED VEHICLE TO THE SIDE OF THE ROAD AND RPM NEEDLE BOUNCED AS CAR LUNGED BUT WOULD NOT ACCELERATE. CALLED FOR ROADSIDE ASSISTANCE AND MY DEALER'S SERVICE DEPARTMENT WHO KNEW BASED ON MY DESCRIPTION A POSSIBLE CAUSE. VEHICLE TOWED TO DEALER, DIAGNOSTICS PROVED THROTTLE BODY NEEDED TO BE REPLACED. REPAIR MADE. RESEARCH PROVED THAT THIS IS A KNOWN PROBLEM BUT NO RECALL HAS BEEN MADE. IT WAS A VERY FOGGY MORNING AND SEVERAL MULTI CAR ACCIDENTS HAD BEEN REPORTED. HAD I BEEN ON BUSIER STRETCH OF ROAD AT THE TIME OF THE BREAK DOWN I COULD HAVE EASILY BEEN KILLED WITH SLOWING DOWN SUDDENLY AND WITHOUT ANY EVIDENT CAUSE. A RECALL SHOULD BE ISSUED AND REFUNDS MADE TO THOSE WHO HAVE ALREADY EXPERIENCED THIS FAILURE. *TR
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE WRENCH WARNING SYMBOL ILLUMINATED AS THE VEHICLE BEGAN TO DECELERATE RAPIDLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DETECT A TROUBLE CODE OR DUPLICATE THE PROBLEM. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
THIS HAPPENED ONCE SEVERAL WEEKS AGO WITH MY WIFE OPERATING THE CAR AND NEWBORN IN THE BACK. I WASN'T IN THE CAR SO I DID NOT WITNESS THE PROBLEM. OVER THE PAST TWO DAYS I HAVE EXPERIENCED THE PROBLEM FIRST HAND SEVERAL TIMES. CAR STOPS ACCELERATING DURING NORMAL OPERATION. THE CHECK ENGINE LIGHT COMES ON, THE ACCELERATOR STOPS WORKING AND CAR BEGINS TO IDLE ERRATICALLY. THE ENGINE DOES NOT SHUT OFF. ONCE YOU COAST IN HEAVY TRAFFIC TO THE SIDE OF THE ROAD, YOU MAY TURN THE CAR OFF THEN RESTART AND DRIVE WITHOUT ISSUE FOR AN INDETERMINATE AMOUNT OF TIME (ONCE IT WAS SEVERAL WEEKS, ONCE IT WAS TEN MINUTES). THE CHECK ENGINE LIGHT WILL BE OFF AND NO CODE WILL BE LOGGED INTO THE COMPUTER. I TOOK THE CAR TO A MECHANIC TEN MINUTE AFTER AN INCIDENT AND THE COMPUTER PICKED UP NOTHING WRONG WITH THE CAR. WITH ALL THESE COMPLAINTS AND ANECDOTAL EVIDENCE, BY THIS TIME FORD AND THE NHTSA MUST BE AWARE OF THE PROBLEM. WHERE IS THE RECALL? *TR
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,400 AND THE CURRENT MILEAGE WAS. 39,000.
JUST DRIVING AND ENGINE CUTS OFF DUE TO BAD THROTTLE BODY. *TR
I BROUGHT MY 2011 MERCURY MILAN FROM SANDY SPRINGS FORD LAST YEAR. THE VEHICLE NOW HAS 60K MILES ON IT AND I AM EXPERIENCING STALLING/ACCELERATION PROBLEMS WHICH ARE HAPPENING MORE FREQUENTLY SINCE THE INITIAL FAULT. WHEN DRIVING MY CAR DECELERATES AND I CANNOT PICK UP SPEED SO THE CAR EVENTUALLY STOPS. THE WRENCH LIGHT CAME ON INDICATING SOMETHING WAS WRONG. THIS HAPPENED TO ME 4 FOUR TIMES SINCE LAST WEEK (3 TIMES ON THE HIGHWAY) AND I HAD TO HURRY UP AND PULL MY VEHICLE OVER ON THE SIDE OF THE HIGHWAY AS THE SPEED DECELERATED AND BEFORE IT STOPPED (DANGEROUS). I TOOK MY CAR TO THE DEALERSHIP TODAY AND THAT SAID THAT IT WAS A THROTTLE BODY ISSUE AND THAT FORD HAS BEEN RECEIVING NUMEROUS COMPLAINTS REGARDING THROTTLE BODIES. I AM HIGHLY CONCERNED FOR THE SAFETY OF MYSELF AND OTHERS DRIVING THESE FORD VEHICLES. *TR
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED THEN STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE THROTTLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,400. *TR
THROTTLE BODY ASSEMBLY FAILURE ON THE 211 MERCURY MILAN PREMIER 3.0 V6 ENGINE. CAR ENTERED "LIMP" MODE. VEHICLE MAY BE RESTARTED AFTER COMING TO A COMPLETE STOP, PLACING THE TRANSMISSION IN THE PARK POSITION, TURNING OFF THE ENGINE AND RESTARTING. FORD SERVICED THE THROTTLE BODY WITH A CHEMICAL CLEANER IN EARLY MAY. THE VEHICLE PERFORMED SATISFACTORY FOR THE MONTH OF MAY. BEGINNING IN JUNE, THE VEHICLE BEGAN TO ENTER "LIMP" MODE MULTIPLE TIMES ON A DAILY BASIS. I BEGAN TRACKING THE OCCURRENCES IN MID-JUNE AND THE THROTTLE BODY HAS FAILED ON 31 DIFFERENT OCCASIONS. FAILURE MAY OCCUR AT ANY TIME OR AT ANY SPEED. INCIDENTS HAVE OCCURRED FROM A STANDING START OR AT INTERSTATE SPEEDS OF 70 MPH. THERE IS NO OPTION OTHER THAN TO ALLOW THE VEHICLE TO COAST TO A STOP AND FOLLOW THE PROCEDURES MENTIONED ABOVE. THIS IS A VERY DANGEROUS SITUATION WHEN TRAVELING AT ANY SPEED, ESPECIALLY INTERSTATE SPEEDS. IF A LOCATION TO PULL OVER IS NOT AVAILABLE, YOU ARE A HAZARD TO ANY FOLLOWING TRAFFIC. I HAVE CONTACTED FORD FOR FINANCIAL ASSISTANCE AND THEY DECLINED TO PAY FOR THE REPAIRS. *TR
2011 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO PARTIAL ENGINE FAILURE IN VEHICLE AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED AT APPROXIMATELY 48,415, THE ENGINE STARTED GOING TIN A VERY ROUGH LOW RPM MODE. THE CONSUMER STATED THE WRENCH LIGHT AND ENGINE LIGHT ILLUMINATED AND THE VEHICLE RAN FINE UNDER 40 MPH. THE DEALER REPLACED THE THROTTLE BODY AND CABIN AIR FILTER.
AUGUST 2012 - DRIVING APPROXIMATELY 35 MPH AND THE VEHICLE SUDDENLY JERKED AND THE SAFE MODE LIGHT AND ENGINE LIGHT TURNED ON AND I COULD NO LONGER ACCELERATE. PUT CAR IN NEUTRAL, THEN STOPPED, PUT IT IN PARK. TURNED ENGINE OFF, THEN WAITED A COUPLE OF MINUTES AND TRIED AGAIN. IT STARTED, BUT AFTER ACCELERATING PAST 10 MPH, IT DID THE SAME THING. AFTER 3 ATTEMPTS, THE VEHICLE WENT BACK TO NORMAL DRIVING CONDITION. THE ENGINE LIGHT WENT OUT ON ITS OWN. JULY 2013 - DRIVING ON THE HIGHWAY WITH CRUISE CONTROL SET TO 64 MPH, SAME THING HAPPENED BUT WAS QUITE SCARY BECAUSE WE WERE ON THE HIGHWAY WHICH WAS BUSY AND WE HAD TO GET OVER TO THE SHOULDER AND THEN ONCE WE WERE ATTEMPTING TO ACCELERATE, WE HAD TO TRY TO MERGE WITH BUSY TRAFFIC. THE ENGINE LIGHT IS ON SO WE WERE ABLE TO HAVE THE ISSUE DIAGNOSED AND IT IS A FAULTY THROTTLE BODY THAT NEEDS REPLACED. *TR
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE JERKED AND THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE ACCELERATED ABNORMALLY AS HE DEPRESSED THE BRAKES AND SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER KEPT THE VEHICLE FOR TWO WEEKS WITH A FLIGHT RECORDER HOOKED TO THE ENGINE, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO STATED HE HAS TO TAKE THE VEHICLE TO THE DEALER FOR THEM TO INSPECT THE FAILURE. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 16,500. UPDATED 08/03/12*LJ THE CONSUMER STATED THE SUDDEN ACCELERATION OCCURRED ON FOUR SEPARATE OCCASIONS. UPDATED 08/07/12
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026