2008 MINI Cooper Complaint Log

STRANGE KNOCKING/RUBBING NOISE COMING FROM THE ENGINE COMPARTMENT FOR THE YEAR 2007+ MINI COOPER. FROM THE MINI DEALER REPAIR DETAILS IT APPEARS TO BE A ISSUE WITH THE TIMING CHAIN AND TENSIONER SYSTEM. IT ALSO APPEARS THAT WITHOUT BEING FIXED THE CAR WILL EVENTUALLY HAVE A TIMING CHAIN FAILURE AND POSSIBLE MOTOR DESTRUCTION. THIS COULD OCCUR WHILE DRIVING AND I COULD LOSE CONTROL OF THE VEHICLE CAUSING A CRASH. MINI WILL NOT FIX THIS PROBLEM THAT THEY KNOW ABOUT WITHOUT THE VEHICLE STILL BEING UNDER WARRANTY. I CALL FOR A RECALL. *TR

MY MINI HAS A FAULTY OIL SUPPLY LINE GOING TO THE TURBO CHARGER. THE DEALERSHIP HAS KNOWN ABOUT THESE FAULTY LINES FOR SOMETIME. INSTEAD OF REPLACING THE LINE WITH A BETTER DESIGN THEY HAVE INSTALLED HEAT SHIELDS TO PREVENT THE HEAT FROM BURNING UP THE O-RING IN THE FITTING ON THE LINE. THEY INSTALLED ANOTHER HEAT SHIELD ON 2/21/14 OVER TOP OF THE OIL LINE TO PREVENT THE HEAT FROM BURNING UP THE O-RING THAT IS ALREADY BAD. NOW THEY INFORM ME THAT SINCE THE HEAT SHIELDS ARE IN PLACE I NEED TO PAY TO HAVE THE OIL LINE REPLACED WHICH COST $805.00. I THINK THAT MINI COOPER SHOULD HAVE RECALLED ALL THESE VEHICLES AND REPAIRED THE FAULTY OIL LINES SINCE THEY HAVE BEEN DOING THIS FROM 2007 MODELS TO 2011 MODELS. THIS IS A BAD SAFETY PROBLEM UNDER THE HOOD BECAUSE WHEN THE OIL GOES TO LEAKING ON THE TURBO CHARGER WHICH IS REALLY HOTTER THAT THE EXHAUST MANIFOLD IT CAUSES EXCESSIVE SMOKE FROM COMING OUT OF UNDER THE HOOD AND COULD CAUSE A LARGE FIRE FUELED BY MOTOR OIL PUMPING OUT ON TOP OF TURBO CHARGER. ALLOWING THE DEALERSHIPS TO PUT SHIELDS OVER TOP OF THE BAD OIL LINE NEEDS TO BE STOPPED. THEY NEED TO FIX THE PROBLEM THAT EXISTS FOR FREE AND NOT TRY TO COVER UP THE PROBLEM AS THEY DID ON MY CAR AND THEN TELL ME THAT THE OIL LINE NEEDS TO BE REPLACED. AFTER THE WARRANTY RUN OUT. THEY WERE WELL AWARE OF THE PROBLEM THEN AND NOW BECAUSE OF THEM PUTTING HEAT SHIELDS ON TO PREVENT THIS PROBLEM.THE OIL SUPPLY LINE SHOULD HAVE BEEN REPLACED AND THEN THE SHIELDS PUT ON. THANKS, HOPE TO SEE A RECALL VERY SOON. *TR

MY 2008 MINI COOPER S (WITH 28,300 MILES) HAS EXPERIENCED DIESEL SOUNDING ENGINE PROBLEMS COMING FROM THE ENGINE. I LOOKED THIS UP ON THE INTERNET TO FIND THIS WAS A TENSIONER OR TIMING BELT ISSUE WITH THE CAR. ALMOST 600 PEOPLE HAVE USED THIS SITE: HTTP://WWW.MINICOOPERSPEED.COM/MINI-COOPER-COLD-START-KNOCKING-NOISE-ISSUE-2007/ TO SHARE THEIR EXPERIENCES ABOUT THIS PROBLEM. THIS IS A FORMAL REQUEST TO PLEASE REQUEST ACTION ON BMW'S PART TO RECTIFY THIS TIMING BELT SITUATION. THE OWNERS OF THESE CARS SHOULD NOT AND CAN NOT BE FORCED TO PAY FOR THIS ENGINE PROBLEM OF SUCH A NEW CAR. A RECALL NEEDS TO BE ISSUED, AND BMW NEEDS TO COME UP WITH A PERMANENT FIX. *TR

TIMING CHAIN AND TIMING CHAIN TENSIONER BROKEN AND DAMAGED THE ENGINE AT MILE 48544 - 48552

TURBOCHARGER NEEDS TO BE REPLACED AND THE DEALER WANTED TO CHARGE ME $3,700. BUT THE CAUSE OF MY TURBOCHARGER NEEDING TO BE REPLACED WAS THE CAUSE OF MY AUXILIARY WATER PUMP - THERMOSTAT HOUSING GOING OUT IN 04/12/11 WHICH CAUSED THE TURBOCHARGER TO OVERHEAT AND BECOME DAMAGED. I REMINDED THE DEALER ABOUT THE WATER PUMP BEING REPLACED SO THEY CONTACTED MINI USA AND IT TOOK THEM 2 WEEKS FOR THE DEALER AND MINI USA TO COVER THE REPLACING OF THE TURBOCHARGER UNDER WARRANTY. EVEN THOUGH THEY REPLACED THE WATER PUMP BACK IN APRIL 2011, THE CURRENT FEB 2012 RECALL FOR THE AUXILIARY WATER PUMP IS BEING REPLACED CONCURRENTLY WITH THE TURBOCHARGER. THESE ARE THE 3 COMPLAINTS ON MY CAR IN LESS THAN A YEAR: 04/12/11 - WATER PUMP REPLACED UNDER WARRANTY. 10/20/11 TIMING CHAIN REPLACED AND COST ME $2,239. AND NOW 01/27/12 THEY WANTED TO CHARGE ME ANOTHER $3,700 FOR THE TURBOCHARGER. WHO PAYS ALMOST $6,000 IN REPAIRS ON A CAR THAT IS 3 YEARS OLD? *TR

WE PURCHASED THIS CAR IN LATE SEPT./EARLY OCT. 2012 WITH 29K MILES ON THE CAR. MY WIFE DRIVES THIS CAR, AND WHILE TRAVELING ON THE INTERSTATE, AS SHE WAS ENTERING THE OFF RAMP IN FOREST LAKE, MN HER CAR STARTED TO JERK/RUN LIKE CRAP (LATE JANUARY 2013). SHE WAS ABLE TO DRIVE THE CAR HOME, I TRIED TO FIGURE OUT THE ISSUE, BUT EVERYTHING I CHECKED TEST GOOD, SO I BROUGHT IT TO A LOCAL IMPORT TECH, AND HE DIAGNOSED THE FAILURE TO BE THE TIMING CHAIN TENSIONER, ALLOWING THE TIMING TO JUMP. HE SAYS HE STARTED UP THE MOTOR TO TEST FURTHER, IT IDLED FOR LESS THAN A MINUTE BEFORE THE MOTOR DIED AND NOW WILL NOT START. I NOW, AFTER OWNING THE CAR FOR 3-4 MONTHS, HAVE A MAJOR ENGINE FAILURE. I DO NOT CARE TO THINK WHAT WOULD HAVE HAPPENED IF THIS HAPPENED WHILE MY WIFE WAS TRAVELING DOWN THE INTERSTATE AT HIGH SPEEDS.... THANKX *TR

THE OIL LINES THAT SUPPLY THE TURBOCHARGER ARE LEAKING OIL AND IT CONTINUES TO GET WORSE, STARVING THE TURBO OF COOLING OIL AND SPRAYING OIL ALL OVER THE ENGINE. *TR

2008 MINI COOPER - MY TEMP LIGHT CAME ON/YELLOW AND THINKING JUST LOW AND ADDED MORE COOLANT. BUT IT KEEP GIVING ME THE LIGHT SIGNAL. I DIDN'T SEE ANY HOLE OR IS NOT DRIPPING ANY COOLANT. ON 01/06/12 I CALLED MINI COOPER OF LOVELAND COLORADO TO TAKE MY CAR IN FOR SERVICE BECAUSE MY TEMPERATURE LIGHT CAME ON TO YELLOW AND THEN RED. I WAS TOLD BY THE MINI COOPER DEALERSHIP, I HAVE A HOLE IN MY COOLANT PIPE AND NO ONE KNOWS WHY. SO, ON THE WAY HOME, MY CAR STARTING TO SMOKE BAD AND MY CAR STOPPED RUNNING. IT OVER HEATED. THE LAST PEOPLE TOUCHED MY CAR WAS 6 MONTHS AGO TO GET MY OIL CHANGED FROM THE MINI COOPER DEALERSHIP. WHAT'S WEIRD ABOUT IT, HOW AND WHY DID I GET A HOLE AND WHY MY CAR OVER HEATED? PLEASE I NEED HELP WITH THIS BECAUSE NOW, IT'S COSTING ME OVER 2500 TO GET MY PROBLEM FIX.

WHEN THE CAR IS STARTED COLD IN THE MORNING WITH AN AMBIENT TEMPERATURE OF AROUND 37DEGREES F. THERE IS A RATTLE IN THE ENGINE COMPARTMENT SOMEWHAT SIMILAR TO A DIESEL ENGINE RATTLE BUT LOUDER. COULD BE A TIMING CHAIN PROBLEM THAT WILL DESTROY THE ENGINE EVENTUALLY. BMW NEEDS TO DO SOMETHING ABOUT IT.

TIMING CHAIN COVER BROKE APART AND SPREAD THROUGHOUT THE ENGINE. I FEEL THIS IS A DEFECT. MINI & THE COMPANY THAT HANDLES THE EXTENDED WARRANTY IS REFUSING TO COVER. *TR

TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE'S TEMPERATURE STARTED TO INCREASE AND THE TEMPERATURE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE THERMOSTAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 84,000.

THE CRITICAL TIMING CHAIN FAILURE CAN LEAD TO PREMATURE ENGINE FAILURE. THIS IS A SAFETY ISSUE BECAUSE THE FAILING TIMING CHAIN CAN ALSO CAUSE THE MOTOR TO FAIL. THIS IN TURN LEADS TO A LACK OF POWER/ACCELERATION/MOVEMENT ENDANGERING THE DRIVER AND OTHER DRIVERS. CURRENTLY BMW/MINI HAS ACKNOWLEDGED THIS ISSUE HOWEVER HAS FAILED TO REPAIR OR REPLACE THE DEFECTED ITEM OUTSIDE OF THE WARRANTY PERIOD. THIS ISSUE ALSO DOES NOT APPEAR TO BE AN ISSUE FROM CERTAIN DATE OR ASSEMBLY LINE. IT HAS BEEN AFFECTING A WIDE RANGE OF MINI COOPER S AND JOHN COOPER WORKS MODELS WITH A DATE RANGE BETWEEN 2007-CURRENT. MINI COOPER DRIVERS AROUND THE U.S. AND WORLD HAVE BEEN REPORTING A STRANGE KNOCKING/RUBBING NOISE COMING FROM THE ENGINE COMPARTMENT FOR THE YEAR 2007+ MINI COOPER. FROM THE MISC DEALER REPAIR DETAILS IT APPEARS TO BE A ISSUE WITH THE TIMING CHAIN AND TENSIONER SYSTEM. IT ALSO APPEARS THE WITHOUT BEING FIXED THE CAR WILL EVENTUALLY HAVE A TIMING CHAIN FAILURE AND POSSIBLE MOTOR DESTRUCTION. ON A GOOD NOTE BMW/MINI KNOW WHAT THE PROBLEM IS HOWEVER IS FAILING TO COME UP WITH OR ACKNOWLEDGE A PERMANENT SOLUTION. HOW MANY CUSTOMERS ISSUES WILL IT TAKE BEFORE BMW/MINI WILL ISSUE A FULL RECALL? WE ALL HOPE NOT MANY MORE. I AM IN THE SECOND GENERATION MINI GROUP MYSELF. EVERY MORNING I CROSS MY FINGERS IN HOPE THAT WHEN I PUSH THE START BUTTON THE SOUND OF ENGINEERING FAILURE DOESN'T SING FROM UNDER MY HOOD! *TR

I DROVE LESS THAN A MILE AND SMOKE STARTED COMING OUT OF THE ENGINE. THE TURBOCHARGER WAS LEAKING OIL ONTO THE ENGINE, WHICH ALMOST CAUSED THE CAR TO CATCH ON FIRE. *TR

LOUD ENGINE NOISE COMING FROM CHAIN TENSIONER AT STARTUP. SOUNDS LIKE DIESEL ENGINE. ALSO HAPPENS DURING COLD ENGINE START. *TR

THERE IS A LOUD KNOCKING NOISE (MOST LIKELY THE TIMING BELT) AND THE CAR KEEPS JUMPING. *JS

LOUD KNOCKING NOISE UPON STARTING THE CAR. IT WAS VERY LOUD SO I TOOK IT TO THE DEALER. A METAL PIECE FROM THE HOUSING FOR THE TIMING CHAIN BROKE OFF AND CAUSED DAMAGE THAT COST $2239 TO REPAIR. THE SERVICE REP SEEMED TO KNOW ABOUT THIS PROBLEM. I ASKED THE SERVICE REP FOR MY OLD PARTS WHICH I HAVE KEPT AND UPON INSPECTION THE PARTS LOOKED GOOD (TIMING CHAIN AND TENSIONERS (PLASTIC PARTS). THE FLAW IS IN THE DESIGN, A ONE INCH LITTLE METAL PIECE THAT CANNOT SUPPORT THE VIBRATION OF THE TIMING CHAIN BROKE OFF AND CAUSED ALL THE DAMAGE. I'VE READ MULTIPLE COMPLAINTS ON THIS SITE REGARDING TIMING CHAIN PROBLEMS ON S MODELS, THIS SHOULD BE A RECALL. *TR

I HAVE CONTACTED MINI USA OVER THE PAST 3 YEARS ON OUR PASSENGER SEAT BELT WARNING COMING ON AND NOT GOING OFF. I HAVE RESEARCHED AND FOUND THAT MULTIPLE MINI OWNERS FROM 2006 ON UP AND BMW OWNERS HAVE HAD THE SAME PROBLEM. IN 2006 MINI DID A RECALL AND ALSO DID A RECALL ON THE BMW MODELS BUT ARE NOW PLAYING GAMES AND HAVE OFFERED TO DROP THE 1600 FEE TO 800 DOLLARS. I'M UPSET TO THINK THAT THEY FEEL MY SAFETY IS NOT THEIR CONCERN. *TR

SHORTLY AFTER THE TEMPERATURE LIGHT CAME ON, SMOKE STARTED COMING OUT OF THE EXHAUST. I PULLED OVER ALMOST IMMEDIATELY ON THE SIDE OF THE BUSY HIGHWAY I WAS ON. HOWEVER, IN JUST THAT SHORT TIME, SMOKE WAS ALREADY COMING OUT OF THE FRONT OF THE CAR AND OUT OF THE CAR VENTS. AT LEAST ONE BYSTANDER SAID HE SAW A FIRE BEFORE I SHUT OFF THE ENGINE. HE CALLED THE FIRE DEPARTMENT AND PARAMEDICS FOR FEAR THAT I MIGHT BE INJURED. PLEASE NOTE THAT THIS WAS NOT A MINI COOPER S. I AM REQUESTING THAT YOU EXPAND YOUR CURRENT INVESTIGATION OF MINI ENGINE FIRES TO INCLUDE THE STANDARD MODEL (MINI COOPER). *TR

ENGINE DEVELOPED A KNOCKING, RATTLING SOUND WHICH GREW LOUDER OVER TIME. THE LOCAL MINI DEALERSHIP DIAGNOSED A TIMING CHAIN GLIDE AND TENSIONER FAILURE. REPLACED THE ENTIRE ASSEMBLY. WAS TOLD MINI REALIZED THE GLIDES WERE INFERIOR AND WAS NOW USING UPGRADED GLIDES IN THE REPLACEMENT KITS. WHEN ASKED IF THIS SHOULDN'T BE A WARRANTY REPLACEMENT SINCE IT COULD LEAD TO TOTAL ENGINE FAILURE, WAS TOLD THIS WAS UP TO MINI-USA, NOT THE DEALER. THIS IS ALSO A SAFETY ISSUE IF THE TIMING CHAIN BREAKS WHILE DRIVING, SEIZING THE ENGINE, AND LEADING TO LOSS OF CONTROL OF THE VEHICLE. *TR

I WAS DRIVING AROUND AND I BEGAN LOOSING POWER TO MY CAR, SO I STOPPED AND THEN I COULDN'T GET IT STARTED AGAIN. I WAS IN THE PROCESS OF CALLING A TOW COMPANY WHEN I POPPED THE HOOD AND WHEN I LIFTED IT UP I COULD SMELL GASOLINE AND NOTICED A CLOUD OF FUMES SO I BACKED UP AND IT CAUGHT FIRE SO I CALLED 911 AND NOW MY CARS VIRTUALLY GONE. I COME ACROSS SOME MINI COOPER OWNERS CLUB FORUM AND ITS APPARENTLY HAPPENED TO OTHER PEOPLE AND ALSO ON YOUTUBE. OR IT SEEMS LIKE IT WAS THE SAME THING SINCE THEY CAUGHT FIRE IN THE ENGINE FIRST TOO. I CALLED MINI AND THEY ARE GOING TO HAVE ME TOW IT THERE SO THEY CAN DIAGNOSE IT TO DETERMINE WHAT HAPPENED. *TR

TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 45 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A DEALER AND THEY ADVISED HIM THAT HE NEEDED A NEW ENGINE DUE TO THE VACCUUM PUMP FAILING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 64,000.

HOUSING FOR THE TIMING CHAIN CAME LOOSE AND CAUSED DAMAGE THAT WILL COST $1800 TO REPAIR. THE SERVICE GUY KNEW EXACTLY WHAT THE PROBLEM WAS. HE SAID HE HAS BEEN SEEING A LOT OF THEM IN THE PAST TWO YEARS AND ITS A 10 HOUR JOB. WHILE I WAS SIGNING FOR THE LOANER, SOMEONE ELSE WAS ON THE PHONE SAYING THEY REPLACED THE TIMING CHAIN ON ANOTHER CAR. THIS APPEARS TO BE A DESIGN FLAW WHERE MINI IS MAKING A TON OF MONEY ON REPAIRS. THE SERVICE GUY ALSO SAID, "IT APPEARS TO BE A PROBLEM WITH THE HOUSING, BECAUSE ONCE WE REPLACE IT THEY NEVER HAVE THE PROBLEM AGAIN. AND I SOME OF THE CARS HAD THIS DONE TWO YEARS AGO." *KB

THE VEHICLE WAS DRIVEN APPROXIMATELY 1 MILE, THEN STOPPED AT A GAS STATION TO ADD AIR TO A LOW TIRE. WHILE THE CAR WAS IDLING, WHITE SMOKE CAME FROM THE ENGINE, FOLLOWED BY DARK SMOKE. WHEN THE HOOD WAS OPENED, WE SAW A SMALL FLAME COMING FROM INSIDE THE FRONT OF THE ENGINE. WE RAN TO GET A FIRE EXTINGUISHER FROM THE GAS STATION ATTENDANT; BY THE TIME WE RETURNED, FLAMES WERE VISIBLY SHOOTING UP OUT OF THE ENGINE. WE WERE ABLE TO EXTINGUISH THE FIRE WITH A HAND-HELD FIRE EXTINGUISHER. THERE WERE NO INJURIES AND THE FIRE DEPARTMENT WAS NOT CALLED. THE VEHICLE WAS TOWED TO THE NEAREST MINI DEALER. THE SERVICE ATTENDANT DECLARED THAT HE HAD NO EXPERIENCE WITH ANY ENGINE FIRES IN HIS TENURE WITH MINI. AFTER AN INVESTIGATION (PICTURES TAKEN BY SERVICE AND EMAILED TO MINI CORPORATE), THE AUXILIARY WATER PUMP WAS FOUND TO BE THE SOURCE. IT WAS REPLACED, ALONG WITH A NUMBER OF CONNECTORS AND HOSES, AND THE ENGINE WAS CLEANED OF FIRE EXTINGUISHER POWDER. WHEN I ASKED SEVERAL TIMES ABOUT THIS PROBLEM, THE ONLY ANSWER I RECEIVED WAS THAT THIS STAFFER HAD NEVER HEARD OF A CAR FIRE LIKE THIS IN HIS TIME (3 YEARS) AT MINI.

TENSIONER ALLOWED TIMING CHAIN TO SLAP THE CHAIN GUARD, SUCH THAT PIECES OF THE CHAIN GUARD EVENTUALLY GOT CAUGHT IN THE TIMING CHAIN AND THE CAR WAS OFF TIME AND OFF CAMBER. PIECES OF THE CHAIN GUARD WERE SPREAD THROUGHOUT THE VALVE HOUSING. REPLACED TENSIONER AND WHOLE TIMING CHAIN ASSEMBLY. 2ND TENSIONER LASTED ONLY 3 WEEKS. AM ON MY 3RD TENSIONER AND HOLDING MY BREATH. *TR

ON AUGUST 15, 2011, I DROVE MY VEHICLE TO WORK AS I DO EVERY MORNING. ON THE WAY, I STOPPED FOR GAS. AFTER FILLING UP THE VEHICLE WOULD NOT START. IT SHOULD ALSO BE NOTED THAT THE ENGINE WAS VERY, VERY HOT AND THE COOLANT OVERFLOW TANK WAS OVERFLOWING. THE CAR WAS TOWED TO THE CLOSEST DEALERSHIP AND, AFTER INVESTIGATING, IT WAS DETERMINED THAT THE ENGINE WAS STARVED OF OIL, HAD SEIZED, AND WOULD NEED TO BE COMPLETELY REPLACED. THIS VEHICLE HAS ALWAYS RECEIVED REGULAR SCHEDULED MAINTENANCE SINCE IT WAS PURCHASED NEW FROM MINI IN 2008. THE LAST SERVICE WAS PERFORMED BY THE DEALERSHIP ON A LEAKING OIL PAN GASKET. FURTHERMORE, THERE HAD BEEN NO WARNING SIGNALS WHATSOEVER THAT THE ENGINE WAS IN DANGER. *TR

PASSENGER AIRBAG LIGHTS ON, THE DEALER SAID AIRBAG WORKS FINE. I FEEL THERE IS PROBLEM WITH AIR BAG OTHERWISE WARNING LIGHT SHOULD NOT BE ON.

TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH THE STEERING WHEEL SUDDENLY LOCKED. THE VEHICLE WAS SHUT OFF, AND UPON RESTART THE FAILURE CONTINUED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

I HAVE 2008 MINI COOPER S, I HAVE BEEN HAVING PROBLEMS WITH IT EVEN THE FIRST YEAR I HAD BOUGHT THE CAR. IT WAS STILL UNDER WARRANTY AND THEY WERE ABLE TO FIX THE PROBLEMS. BUT LATELY, THREE YEARS LATER THERE WAS A LOUD RATTLING NOISE IN THE ENGINE. I HAVE BROUGHT IT TO A MECHANIC AND WAS TOLD TO BRING IT TO THE BMW DEALER BECAUSE OF THE TIMING CHAIN DEFECTS THAT MAY LEAD TO ENGINE DAMAGE. THE CAR IS NO LONGER UNDER WARRANTY, AND THE DEALER WILL NOT FIX THE CAR FREE OF CHARGE. *TR

THE PLASTIC HOUSING FOR BOTH HEADLIGHTS ARE BEGINNING TO CRACK; POTENTIALLY EXPOSING THE XENON LIGHTBULBS. FAILURE OF HEADLIGHT(S) WHILE DRIVING COULD BE EXTREMELY DANGEROUS WHILE DRIVING AT NIGHT, ESPECIALLY ON AN UNFAMILIAR ROADWAY. *TR

WATER PUMP MELTED - THERMOSTAT HOUSING REPLACED AT 49,492 MILES. MY ENGINE LIGHT LIT UP YELLOW AND BY THE TIME I ARRIVED AT WORK IT WAS RED. I TRIED POURING COOLANT AND IT JUST SPILLED OUT ONTO THE GROUND. I TOOK IT TO MINI TO GET IT SERVICED AND THEY SAID THE HEAT FROM MY ENGINE CAUSED THE THERMOSTAT HOUSING TO MELT AND WAS REPLACED UNDER WARRANTY. THEY REPLACED IT WITH A NEW PUMP BUT NOT WITH THE ONE THAT IS NOW THE FEBRUARY 2012 RECALL THAT MINI IS DOING ON ALL 2007 - 2011 S MODELS FOR (THE ELECTRIC AUXILIARY WATER PUMP THAT COOLS THE TURBOCHARGER HAS AN ELECTRONIC CIRCUIT BOARD THAT CAN MALFUNCTION AND OVERHEAT). SEE NEXT COMPLAINT FROM 01/27/12, AS THE CAUSE OF THE OLD FAULTY WATER PUMP THIS HAS NOW CAUSED MY TURBOCHARGER TO GO OUT AND MINI TRIED TO CHARGE ME $3,700 TO REPLACE IT. BUT I REMINDED THEM THAT MY WATER PUMP WAS PREVIOUSLY DEFECTIVE AND THAT HAS CAUSED THE CURRENT PROBLEM WITH THE TURBOCHARGER AND NOW THEY ARE REPLACING IT UNDER WARRANTY ALONG WITH REPLACING THE RECALLED ELECTRIC AUXILIARY WATER PUMP. *TR

1. HESITATION DURING ACCELERATION; THIS MAY BE DUE TO CARBON BUILD UP. CAR WILL LURCH AND STUMBLE WHEN TRYING TO ACCELERATE. THIS COULD BE A DANGEROUS PROBLEM WHEN CHANGING LANES OR GETTING UP TO SPEED WHEN MERGING. 2. TIMING CHAIN RATTLE DURING COLD START. CAR SOUNDS LIKE THE TIMING CHAIN IS HITTING METAL WHEN COLD. DEALER CLAIMS THIS IS NORMAL, BUT THE METAL ON METAL NOISE SOUNDS LIKE IT COULD CAUSE EXCESS PLAY TO DEVELOP AND POSSIBLY CAUSE ENGINE FAILURE. *TR

2008 MINI COOPER S - ENGINE FAILURE DUE TO FAULTY VACUUM PUMP. WHILE DRIVING MY WELL MAINTAINED 2008 MINI COOPER S UNDER NORMAL DRIVING CONDITIONS, THE ENGINE ISSUED A LOUD, BRIEF METALLIC NOISE AND STOPPED RUNNING. THE ENGINE WAS STILL TURNING, BUT WAS NOT RUNNING. HAD THE CAR TOWED HOME. UPON INSPECTION OF THE VALVE TRAIN, BY REMOVAL OF VALVE COVER, THE EXHAUST CAM GEAR WAS SHEARED OFF AND SEVERAL VALVES HAD BEEN BENT. THE EXHAUST CAM WOULD NOT TURN. FURTHER RESEARCH INTO THE MATTER INDICATES A FAILED VACUUM PUMP CAUSED THE EXHAUST CAM TO LOCK-UP AND SHEAR OFF THE CAM SPROCKET BOLT. THE PISTONS THEN IMPACTED THE VALVES CAUSING SEVERE INTERNAL ENGINE DAMAGE. THIS CAR ALSO FELL VICTIM TO THE "COLD START" ISSUE AND HAD THE VALVE TRAIN REPLACED AT 60,000 MILES. MINI HAS INDICATED THAT SINCE THE WARRANTY PERIOD HAS EXPIRED, THEY WILL NOT ASSIST IN THE REPAIR. I SUGGEST THIS ISSUE SHOULD RESULT IN A PRODUCT RECALL OF ALL R56 EQUIPPED MINI VEHICLES FOR REPLACEMENT OF THE VACUUM PUMP. THIS ISSUE IS WELL DOCUMENTED ON THE INTERNET, AND BMW IS AWARE OF THE PROBLEM. THIS IS EVIDENCED BY THE PROCEDURE EXECUTED TO REPAIR THE "COLD START" ISSUE INCLUDES A STEP TO REMOVE AND INSPECT THE VACUUM PUMP FOR BINDING. *TR

THE FOLLOWING REPORTS ARE FROM: ORLANDO MINI 350 S. LAKE DESTINY DRIVE ORLANDO, FL 32810 (407) 835-2727 INCIDENT 1 @ 47,603 MILES: SERVICE ADVISOR [XXX]. [XXX] FOUND TIMING CHAIN RATTLE "NOISE AT IDLE UP TO 2,100 RPM. NOISE IS A RATTLE UNDER VALVE COVER NEAR CYL 1. INTERROGATED FAULT MEMORY, NO FAULTS. FOUND NOISE TO BE RELATED TO VALVE-TRAIN. PERFORMED STEPS OUTLINED IN BULLETIN 110207. MEASURED TIMING CHAIN SLACK AT 71.5MM. NEEDS COMPLETED REPLACEMENT TIMING CHAIN CASSETTE." REPLACED TENSIONERS (PART # 11-31-7-598-956, PART # 11-31-7-534-833), AND MANY OTHER PARTS. INCIDENT 2 @ 96,125 MILES: 100% CLIENT GOODWILL PROVIDED. [XXX] FOUND THAT THE "TIMING CHAIN TENSIONER FAILED, FOUND VEHICLE TIMING CHAIN TENSIONER TO HAVE FAILED CAUSING VEHICLE TO BECOME OUT OF TIMING, REPLACED TIMING CHAIN AND TENSIONER AT THIS TIME, CLEARED FAULTS FROM SYSTEM AND TEST DROVE VEHICLE, ALL OK..." REPLACED TENSIONERS (PART # 11-31-7-609-483 [ALREADY UPDATED FROM THE ONE USED ABOVE], PART # 11-31-7-534-833), AND MANY OTHER PARTS. INCIDENT 3 @ 105,543 MILES: SERVICE ADVISOR [XXX]) FOUND "DEFECT CODE 00 11 08 03 00, CHECK TIMING CHAIN TENSIONER, FOUND IT WAS AN UPDATED MODEL, OK AFTER THAT REPAIR" SINCE IT WAS UPDATED. NOTHING WAS REPLACED. NOISE GOT WORSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE BEGAN TO MAKE A RATTLING SOUND AND STOPPED ACCELERATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TENSIONER GAVE WAY AND CAUSED THE TIMING CHAIN TO STRETCH. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 70,000. UPDATED 4/4/11 *CN

TL*THE CONTACT OWNS A 2008 MINI COOPER S. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHO ADVISED HIM THAT THE TIMING BELT TENSIONERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A FEW DAYS LATER HE HEARD A NOISE COMING IN THE ENGINE AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

ON 2008 MINI COOPER S, WITH APPROX. 12.5K, COMPLETE FAILURE OF TIMING CHAIN AND COMPONENTS. WAS JUST COVERED INSIDE OF DEALER WARRANTY, BUT EVEN THE DEAL ADMITTED THAT THIS IS A COMMON PROBLEM. ONLINE, OTHER HAVE REPORT THE SAME FAILURE IN LARGE NUMBERS. THIS SHOULD BE A RECALL! *TR

I WOULD LIKE TO SEE A RECALL ISSUED OR AT LEAST INVESTIGATED FOR ANY MINI COOPER 2007 AND UP WITH THE BMW ENGINE. THIS ENGINE HAS A FAULTY TIMING BELT TENSIONER THAT IS PRONE TO FAIL CAUSING SEVERE ENGINE DAMAGE. I HAVE A 2008 AND JUST LOST MY ENGINE DUE TO THIS TENSION FAILURE. AFTER SPENDING THE 600.00 DOLLARS TO HAVE MY ENGINE TAKEN APART AND DIAGNOSED, I WAS TOLD THAT BMW ALREADY KNOWS ABOUT THE PROBLEM BUT HAS NOT ISSUED ANY TYPE OF RECALL FOR IT. THEY ALSO TOLD ME THAT IT WILL REQUIRE A NEW ENGINE SOME WHERE IN THE DOLLAR AMOUNT OF 14,000.00 TO REPLACE, UNKNOWN AT THIS TIME IF THE DEALER WILL COVER THE LOSS. THIS PROBLEM IS WELL KNOWN BE THE DEALER BUT IT LOOKS LIKE THEY HAVE DONE NOTHING TO CORRECT THIS PROBLEM AND CONTINUE TO USE THIS SAME ENGINE IN THERE VEHICLES. I WAS TOLD BY ONE OF THE WORKERS THAT BMW HAS NOT ISSUED A RECALL BECAUSE THE PROBLEM DOES NOT POSE A DIRECT SAFETY RISK, ARE YOU KIDDING ME, GOING DONE THE HIGHWAY AND HAVING A TOTAL ENGINE LOSS IS VERY MUCH A SAFETY RISK. I AM SURE THAT MY COMPLAINT IS JUST ANOTHER DROP IN THE BUCKET BUT I HOPE AT LEAST HOPE SOMEONE TAKES THE TIME TO HAVE THIS PROBLEM CORRECTED BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. *LN

TIMING CHAIN 2008 MINI COOPER S FAILURE. LOUD KNOCKING NOISE FROM ENGINE. UNDER WARRANTY PARTS REPLACED. *TR

2008 MINI COOPER S. NO ENGINE MODIFICATION. LOUD KNOCKING NOISE ON START UP AND CONTINUES FOR ABOUT 5 MINS OF DRIVING AND THEN GOES AWAY. MILE IS UNDER 8900 MILES. *TR

NOTICED A STRANGE SOUND, ALMOST LIKE WHEEL BEARINGS WERE GRINDING. ON NOVEMBER 11, 2010, WHEN STARTING THE VEHICLE, CHECK ENGINE LIGHT CAME ON, AND ENGINE DID NOT SEEM TO HAVE AS MUCH POWER AS IT SHOULD. TOOK TO THE MINI DEALERSHIP AND THEY SAID THE ENGINE LIGHT WAS ON BECAUSE THE TURBO WAS DAMAGED. APPARENTLY THE OIL SUPPLY HOSE TO THE TURBO WAS EITHER BLOCKED OR CUT, AND WAS NOT PROVIDING OIL TO THE TURBO. AS A RESULT OF THE LACK OF OIL, THE BEARINGS IN THE TURBO WERE RUINED. HAD TO REPLACE THE ENTIRE TURBO. AFTER THE TURBO WAS REPLACED WE WERE TOLD THE TIMING CHAIN WAS GOING BAD. WAS TOLD THE TIMING CHAIN, TENSIONERS, AND GUIDES NEEDED TO BE REPLACED. I'VE READ WHERE THE TIMING CHAIN HAS BEEN A CONTINUING PROBLEM WITH MINI COOPERS, AND THAT, IF FIXED, IT WILL GO BAD AGAIN AND COULD CAUSE A SEVERE ENGINE PROBLEM, RESULTING IN FAILURE. I ALSO WONDER IF THE TIMING CHAIN IS ALREADY DAMAGED ENOUGH TO CAUSE THE OIL SUPPLY HOSE TO THE TURBO TO BE DAMAGED.

WHEN STARTING THE CAR COLD (FIRST THING IN THE MORNING OR AFTER IT HAS BEEN OFF FOR A LONG TIME), THE ENGINE MAKES A LOUD RATTLING NOISE SORT OF LIKE A TRACTOR NOISE WHEN ACCELERATING. IT GOES AWAY AFTER A COUPLE OF MINUTES OF CONTINUOUS DRIVING, BUT SOMETIMES WHEN TURNING AND ACCELERATING AT THE SAME TIME, IT ALSO MAKES THE SAME NOISE.

MINI COOPER POWER STEERING PROBLEMS (2007 AND 2008 MODELS) - I NOTICED THE REPORTS ON POWER STEERING. I HAVE LEASED 2 MINIS AND FOUND THAT THIS WAS A PROBLEM WHEN TRYING TO PARALLEL PARK IN NEW YORK CITY. WHEN TRYING TO FIT INTO A SMALL SPACE--WHICH REQUIRES LOTS OF TWISTS, TURNS OF THE STEERING WHEEL REPEATEDLY UNTIL CAR IS SQUEEZED IN--THE POWER STEERING ON BOTH YEARS OF BOTH CARS THAT I HAD--AND THE 2007 I TEST DROVE AT THE DEALER--ALL POPPED OUT. IT SEEMS THAT REPEATED TURNING MAKES THE POWER STEERING TURN OFF. IF YOU WAIT A FEW SECONDS ONCE IT STARTS GETTING HARDER TO TURN, THEN IT WILL LOOSEN UP AGAIN. I ONLY HAD THIS PROBLEM WHEN TRYING TO PARK--SO NOT A DANGEROUS SITUATION, JUST ANNOYING. *TR

TL*THE CONTACT OWNS A 2008 MINI COOPER S. THE CONTACT HEARD AN EXTREMELY LOUD KNOCKING SOUND WHENEVER HE STARTED THE VEHICLE. THE KNOCKING NOISE WAS NOT PRESENT WHILE THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TIMING BELT AND OTHER COMPONENTS WERE REPLACED AT THE HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

I HAD A LOUD NOISE UNDER THE HOOD OF MY 2008 MINI COOPER S, FOLLOWED BY THE TIMING BELT BREAKING. I HAD IT FIXED TO THE TUNE OF $2000+. IT WAS NOT COVERED UNDER WARRANTY. I WAS TOLD IT BROKE DUE TO BEING DOWN 1 QT OF OIL. I HAVE HEARD THIS IS A COMMON COMPLAINT. *TR

LEAVING FROM WORK AROUND 5:00 PM (CAR HAD BEEN IN THE PARKING LOT SINCE 7:20 AM), I DROVE FOR A MILE OR LESS WHEN AT A RED LIGHT THE CAR BY MY SIDE TOLD ME ABOUT SMOKE COMING FROM THE UNDER THE HOOD. I DROVE TO THE CLOSET PARKING LOT, OPENED THE HOOD (THERE WAS A LOT OF SMOKE) AND I COULD SEE 2 WIRES RED HOT. I WENT TO TRY TO GET A FIRE EXTINGUISHER AND LUCKILY AND AMBULANCE ON DUTY (COULD NOT HELP ME BECAUSE HE HAD A PATIENT) GAVE ME A SMALL BOTTLE OF WATER. WHEN I RETURNED TO THE CAR WITH THE WATER THERE WERE FLAMES ABOUT 10" TALL ON A SMALL AREA, ALREADY TOUCHING THE PIPES THE COME OUT OF THE TURBO (PIPES THAT BRING AIR INTO TURBO AND OUT TO THE INTERCOOLER) AND WITH THE 500ML BOTTLE OF WATER I WAS ABLE TO PUT IT OFF. DALER (MINI OF STERLING) REPAIRED THE VEHICLE FOR FREE (CAR IS UNDER WARRANTY). DEALER FOUND THAT THE AUXILIARY WATER PUMP SHORTED, AND THIS MUST HAVE CAUSE THE WIRES TO OVERHEAT. DEALER REPLACED AUXILIARY WATER PUMP AND WIRES AND PARTS THAT BURNED. I SPOKE WITH THE DEALER AND THEN WITH MINI USA, BOTH REFUSED TO CHANGE ENGINEERING TO PREVENT A FUTURE FIRE IN CASE AUXILIARY WATER PUMP HAS A SHORT-CIRCUIT AGAIN. *TR UPDATED 1/27/2012 *LN *TR

2008 MINI COOPER S. THE VEHICLE HAD A COMPLETE ELECTRICAL AND ENGINE FAILURE WITH NO NOTICE. WHILE DRIVING ON INTERSTATE 287 IN NJ WITH ABSOLUTELY NO NOTICE THE CAR LOST TOTAL POWER. EVERY WARNING LIGHT ILLUMINATED ON THE DASH, ALL GAUGES DROPPED TO ZERO, NO POWER WHATSOEVER FROM THE ENGINE, NO WAY TO OPEN WINDOWS OR DOOR LOCKS AS THEIR WAS A COMPLETE AND TOTAL ELECTRICAL AND MECHANICAL FAILURE OF THIS VEHICLE - THERE WAS ABSOLUTELY NO NOTICE. ONE MOMENT THE VEHICLE WAS OPERATING NORMALLY AND THE NEXT I HAD COMPLETE AND TOTAL MECHANICAL, ENGINE AND ELECTRICAL FAILURE RENDERING THE CAR DISABLED AND WITHOUT POWER IN THE MIDDLE LANE OF INTERSTATE 287 SOUTH IN MORRISTOWN NJ. VEHICLE BROUGHT TO MINI DEALER; VEHICLE THERE FOR ALMOST 2 WEEKS-SUPPOSEDLY "FIXED". THE SAME PROBLEM HAPPENED A SECOND TIME WITHIN 100 MILES OF THAT FIRST SERVICE. VEHICLE BROUGHT TO MINI DEALER AGAIN. HAPPENED A THIRD TIME FOR THE SERVICE TECHNICIAN WHILE HE DROVE THE CAR HOME FROM PRINCETON TO PA. VEHICLE WAS AT MINI FOR ANOTHER 2 AND ONE HALF WEEKS. NOW THEY SAY IT IS FIXED AND I DO NOT FEEL CONFIDENT THEY ARE CORRECT. THIS PROBLEM IS WITHOUT WARNING AND LEAVES THE VEHICLE PERMANENTLY DISABLED IN A TOTAL AND COMPLETE WAY THAT CAN LEAD TO SERIOUS INJURY OR DEATH FOR THE OCCUPANTS. MINI CUSTOMER SERVICE WAS ABHORRENT. THEY WOULD NOT RETURN CALLS AND STALLED TIME AND AGAIN WHEN ASKED TO REPURCHASE THIS VEHICLE WHICH IS CLEARLY UNSAFE. THEY WILL DO NOTHING. THE NHTSA MUST INVESTIGATE. THE ONLY PART THEY TELL ME IS WRONG IS THE FOOTWELL MODULE BUT WILL BE NO MORE SPECIFIC. MINI MUST BE HELD ACCOUNTABLE FOR THIS DEFECT AND FAILURE; THIS IS OF VERY SERIOUS NATURE. AGAIN, THE CAR COMPLETELY FAILS-EVERYTHING-ENGINE, ELECTRICAL, ALL POWER YOU CAN NOT OPEN DOOR LOCKS, WINDOWS OR THE REAR HATCH. THE ENGINE LOSSES ALL POWER. PLEASE INVESTIGATE. *TR

2008 MINI COOPER S CLUTCH FAILURE #1 @ APPROXIMATELY 23K #2 CLUTCH FAILURE @ 36K IN BOTH CASES IT LEFT THE DRIVER STRANDED IN THE MIDDLE OF TRAFFIC AND NEEDING A TOW TO THE DEALERSHIP! *TR

MINI COOPERS YEARS 2008 AND 2009 HAVE A ISSUE WHICH I BELIEVE IS KNOWN BY MINI USA, BUT THEY HAVE FAILED TO INITIATE A VOLUNTARY RECALL. THESE VEHICLES HAVE A TIMING CHAIN THAT CAN PREMATURELY FAIL (IN MY CASE AT APPROXIMATELY 25,000 MILES). IF THE TIMING CHAIN FAILS WHILE THE VEHICLE IS BEING DRIVEN, IT WILL CAUSE THE VEHICLE TO SLOWLY COME TO A FULL STOP. IN THE EVENT THE VEHICLE IS BEING DRIVEN IN A HIGHWAY, THIS STOP COULD CAUSE A SEVERE ACCIDENT THAT POTENTIALLY CAN INVOLVE MANY VEHICLES. THIS IS A VERY SERIOUS ISSUE, BECAUSE MOST MINI OWNERS WOULD NOT EXPECT A TIMING CHAIN TO FAIL SO PREMATURELY. *TR

MY 2008 MINI COOPER S, WHEN COLD, OFTEN STARTS UP WITH A TREMENDOUS AMOUNT OF RATTLING FROM THE ENGINE. SO MUCH SO THAT IT SOUNDS LIKE A DIESEL (BUT ITS NOT A DIESEL MOTOR). NUMEROUS ONLINE FORUMS HAVE DOCUMENTED THIS PROBLEM, INCLUDING SOME COMPLETE ENGINE FAILURES. IT IS A VERY EXPENSIVE PROBLEM TO FIX AND I WOULD LIKE MINI TO ISSUE A RECALL TO PERMANENTLY FIX THE PROBLEM AND TO HAVE AN UNLIMITED WARRANTY ON THIS SPECIFIC PROBLEM. THE DEALERSHIP HAS BEEN "UNABLE TO DUPLICATE" THIS SOUND AND THEREFORE REFUSES TO PROVIDE THE FIX FOR IT. *TR

TL*THE CONTACT OWNS A 2008 MINI COOPER WHICH WAS PURCHASED IN AUGUST 2008. HE STATED THAT THE VEHICLE WOULD NOT START. THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. PREVIOUSLY, THE VEHICLE BEGAN STALLING AND LOSING POWER. HE ALSO OBSERVED SMOKE EMITTING FROM THE ENGINE COMPARTMENT AND SMELLED OIL BURNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS DIAGNOSED WITH A LOSS IN PRESSURE AND ONE OF THE FOUR CYLINDERS HAD FAILED. THEY ALSO FOUND A DILAPIDATED TIMING CHAIN AND POSSIBLE EMISSIONS FAILURES. THE DEALER WAS NOT SURE WHAT CAUSED THE FAILURES TO OCCUR. THE DEALER ALSO CONFIRMED THAT THE VEHICLE WAS BURNING OIL EXCESSIVELY AND THE FUEL INJECTORS HAD FAILED. THE CONTACT WAS AWAITING REPAIRS TO DATE. THE CONTACT ASSUMED ALL REPAIRS WERE TO BE MADE UNDER WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 29,335.