NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Mitsubishi Outlander. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
What component or system failed or malfunctioned, and is it available for inspection? The engine experienced catastrophic internal failure. A connecting rod broke and punctured the engine block, rendering the vehicle completely inoperable. This failure is consistent with overheating and internal engine damage. The vehicle is currently available for inspection upon request. How was your safety or the safety of others put at risk? The failure occurred suddenly while driving, without warning. The vehicle lost power immediately, which could have resulted in loss of control, inability to accelerate, and exposure to traffic hazards. This created a serious safety risk to myself and others on the road. Has the problem been reproduced or confirmed by a dealer or independent service center? An independent mobile mechanic inspected the vehicle and confirmed catastrophic engine failure. Based on the condition of the engine and damage observed, the failure is consistent with severe overheating and internal mechanical breakdown. Full written diagnosis may be pending. Dealer inspection: UNKNOWN”) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not yet been inspected by the manufacturer. Insurance has been notified and may conduct an inspection. The MD state trooper deemed the car inoperable and tagged it. Were there any warning lamps, messages, or symptoms prior to the failure? There were no warning lights, messages, or indications of an issue prior to the failure. The incident occurred suddenly and without warning the same day the vehicle was purchased. At the time of failure, the vehicle had an open and unremedied safety recall (SR-18-001 – Drive Belt Auto Tensioner, NHTSA Campaign #18V069). This defect can cause the drive belt to detach, disabling the water pump and leading to rapid engine overheating. The failure I experienced is consistent with this defect. . The incident occurred day of pur
The contact owns a 2011 Mitsubishi Outlander Sport. The contact stated while driving 50 MPH in the rain, the windshield wipers were fully engaged; however, wiper motor failed to operate as intended. The failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle, creating a visibility hazard. No warning lights were illuminated. The contact stated that after a while the windshield wipers started to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V461000 (VISIBILITY); however, the VIN was not included. The failure mileage was approximately 113,000.
The car has severe rust on the frame to the point of the rust corroding a hole in the frame making it unsafe to drive. Black paint has been applied to conceal the extent of the rust, demonstrating clear intent to mislead and a disregard for human safety. The catalytic converter has been aftermarket welded into place and failing emissions. Other repairs needed cannot be done because the rust damage is to bad for mechanics to risk removing the bolts. Yes, the car is available for inspection. This dealership endangered my life, the lives of my loved ones and other drivers on the road with us by allowing us to drive a car with a damaged frame with could have caused a major accident. I took the car to my mechanic and the dealership's mechanic of choice and both said the car is unsafe to drive. The car was inspected by the Peachtree Mitsubishi Service Center and for whatever their reason may be, they told us the car was in great condition. After driving the car for a couple of weeks, we noticed the fumes and a knocking noise under the car. Also, the check engine light was on and the Peachtree Mitsubishi Service Center said it was the tire pressure. Despite my attempts to resolve this matter with the dealership directly, they have refused to take responsibility for their actions. I believe their practices violate consumer protection laws and pose a significant risk to public safety.
I am submitting this complaint regarding Peachtree Mitsubishi, located at 4474 Buford Hwy, Atlanta, GA 30341, for their failure to properly address a critical safety recall on my vehicle: Mitsubishi Recall SR-20-003REV_1 (NHTSA Campaign Number 20V-279) — Crossmember Corrosion, which poses a serious risk of lower control arm detachment, potentially resulting in loss of vehicle control and collision. Timeline of Events & Misrepresentation: I brought my vehicle to Peachtree Mitsubishi specifically to have the recall repair performed. The dealership claimed the recall work was completed and assured me the car was in excellent condition. Shortly afterward, I experienced issues with the vehicle and had it inspected by two independent mechanics. Both confirmed the car was unsafe to drive due to unresolved corrosion-related damage. In a separate legal case against the dealership that sold me the vehicle, the court formally determined the car was unsafe to drive. I contacted Peachtree Mitsubishi again and requested they pick up the vehicle to reassess the recall repair. They refused, instructing me to take it to another Mitsubishi service center — despite there being none conveniently located near me. Ongoing Delay & Lack of Resolution: I have spent over eight months attempting to resolve this issue. Despite multiple attempts, I have received no meaningful resolution, acknowledgment of fault, or corrective action. Summary of Complaint: The dealership misrepresented the completion of a federally mandated safety recall. The vehicle remains unsafe, as confirmed by independent mechanics and a court ruling. The dealership has refused to re-inspect at there cost or take responsibility. I am seeking a formal investigation and consumer protection intervention. The dealership misrepresented the completion of a safety-critical repair and failed to provide adequate service or resolution.
Not starting due to corrosion issues
Consumes ( Burns ) good amount of oil
The contact owns a 2011 Mitsubishi Outlander Sport. The contact stated while driving approximately 25–30 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the check engine, 4-WD, ABS, traction control, and oil pressure warning lights were illuminated. The mechanic informed the contact that the failure was due to the control arm, engine cradle, oil seal, tie rod, starter, and serpentine belt. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 133,025.
Was driving the car and it totally lost power to everything. Had to pull over immediately with whatever power I had left to have the car roll to a stop. Multiple lights came on the dash. Notification came on the screen saying car can not communicate, engine is over heating. Tried to turn off car and back on and it would do nothing at all. Car has been at mechanic for 3 weeks they believe it is the ecu/psu but when replacing car continue to act up and not start.
The engine is shutting off while In traffic and from a full stop on red light. This happened so many times. I had to put on park and start the engine for it to work again.
The Transmissions in these vehicles are junk and very dangerous. I was driving out of town and all of a sudden the RPM´s started revving up. Then I tried to slow down and pull over and the vehicle did not want to down shift and it stalled on the highway with traffic. This is not the first time the transmission went out on the same vehicle. I had a hard time finding a transmission to put in and when I did it only lasted a year. Please, you can not put these cars out there with this type of transmission in them. They are junk. Please make this right.
Unknown
2011 Mitsubishi Outlander Sport SE I bought the car on March 7, 2022 from Cherry Hill Auto with the owner by name Steven. The car was bought under my cousin Denise based at that moment I didn't had a temporary permit. The car was parked technically all the time. It was driven just one mile. Oil change was thick and black, electrical issues, Car asking for maintenance, then it shows new issues and didn't turn on. I call Steven and explain him the issues and he referred me to a shop he said he has more confidence than the MITSUBISHI Company in Cherry Hill. The shop is Universal Auto Repair on Cherry Hill as well. Car it's been almost a month, catalytic converter and Oxygen sensor was stolen. The shop told me to call Geico and claim the parts which I know isn't right. I pay almost 12K between Car, taxes, all charges and a 36 months Penn Warranty Gold Plan with a check. Car has a lot of issues. My cousin open a case with GEICO and I have to pay $250 deductible for something that occur under their responsibility and in their shop. Is very strange Steven said he don't trust in MITSUBISHI Service when car start having problems and referred me to this mechanic and parts was stolen there. My car still in the shop for almost 2 months. I couldn't even do the inspection because have a lot of issues and car don't qualified base on that. I just want my money back. I bought a car about 5 months ago and I never driven it. If I can have any assistance in spanish I'll appreciate it. Thanks.
The contact owns a 2011 Mitsubishi Outlander Sport. The contact received a recall notification for NHTSA Campaign Number: 20V279000 (Structure, Suspension) however, the contact was unable to schedule the recall repair because she was unable to get a response from the dealer. The contact stated while driving 45-50 MPH, she heard an abnormally loud sound coming from underneath the vehicle. The automatic braking system warning light is illuminated. The contact stated that the driver’s side front wheel was facing sideways. The contact stated the vehicle was towed out of the highway. Then, the vehicle was towed to the independent mechanic who diagnosed that the lower control arm was severely corroded and had fractured. The manufacturer and the dealer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 43,000.
Since I bought my car in 2021 the air bag system sensor goes off as well as the seatbelt light even if my seatbelt is on.
HARPSWELL AUTO ILLEGALLY SOLD ME A VEHICLE WITH 5 SAFELY RECALLS ON THE VEHICLE BEFORE I BOUGHT THE VEHICLE. SAFETY RECALL CODES ARE C1611Z, C1614Z, C1801R, C1806Z, C2003R. I BOUGHT THE VEHICLE 4/25/2020 AND 2 RECALLS WERE DUE IN 2016 AND 3 WERE DUE IN 2019. WHERE THESE ARE VERY BIG SAFETY RECALLS I THINK HARPSWELL AUTO NEEDS TO HAVE THEIR LICENSE REVOKE FOR SERVICE AND INSPECTION STICKERS BECAUSE MY VEHICLE SHOULD NEVER HAVE PASSED INSPECTION WITH THE CROSSMEMBER RECALL COMPLETELY ROTTED OUT.
VEHICLE WAS STATIONARY AND SMELLED OF GAS. TOOK TO MECHANIC WHO PROVIDED EVIDENCE THAT THE FUEL TANK IS LEAKING FUEL. THE MECHANIC PROVIDED PICTURES OF THE TANK WHICH LOOKS TO HAVE ABNORMAL DAMAGE. DOES NOT SEEM THAT TANKS WOULD LEAK IN THE EVIDENCED MANNER. CONTACTED BOTH MITSUBISHI DEALERSHIP AND MITSUBISHI MANUFACTURER WHO COULD NOT PROVIDE REPLACEMENT TANK IN TIMELY MANNER AND WERE NOT WILLING TO ADDRESS THE SAFETY ISSUE RAISED REGARDING THE STATUS OF THE FUEL TANK. THE VEHICLE HAS NOT BEEN DRIVEN FAR AT ALL DUE TO THE PANDEMIC AND THERE HAS NOT BEEN A REASON TO BE CONCERNED ABOUT DAMAGE TO THE FUEL TANK FROM THE PERSPECTIVE OF THE DRIVER/OWNER.
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED UPON COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN UNKNOWN FUSE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,600.*DT CONSUMER STATED ELECTRICAL CIRCUIT SHORTS DRAINS THE BATTERY CONTINUOUSLY. ON SEVERAL OCCASIONS VEHICLE HAS SHUT OFF COMPLETELY WHILE IN TRAFFIC. *JB
I WAS DRIVING ON I 75, ME, 2 PASSENGERS AND 7 ANIMALS DEEP. WHEN OUT OF NO WHERE MY ACCELERATION STOPPED AND THE RPMS REVED, THE CAR STARTED TO SLOW DOWN, I WASN'T ABLE TO ACCELERATE ANYMORE. I COSTED TO THE SIDE OF THE ROAD AND WE WERE STUCK.! MY CVT TRANSMISSION IS BAD.
THIS MODEL VEHICLE HAS A BAD DESIGN FLAW THAT MITSUBISHI REFUSES TO ACKNOWLEDGE. THE LOCATION OF THE AIR CONDITIONER DISCHARGE CAUSES WATER TO DRIP DIRECTLY ONTO THE SUB FRAME BELOW. THIS DRIPPING CORRODED A HOLE THROUGH MY SUB FRAME DEEMING IT STRUCTURALLY UNSOUND AND UNSAFE TO DRIVE, AND CAUSED IT FAILED MY STATE INSPECTION. MY LOCAL DEALER AND MITSUBISHI BOTH REFUSED TO COVER THE COST OF REPLACING THE PART SINCE NO RECALL CURRENTLY EXISTS. I ENDED UP GETTING A USED PART FROM A LOCAL SHOP FOR HALF THE COST OF WHAT THE DEALER QUOTED ME. I ALSO HAD THE MECHANIC JURY RIG AN AC DISCHARGE TUBE EXTENSION TO DIRECT THE WATER AWAY FROM THE SUB FRAME SO IT WOULDN'T KEEP HAPPENING. HAD MY STATE INSPECTOR NOT CAUGHT THIS CORROSION, I WOULD BE STILL DRIVING THE UNSAFE VEHICLE. A COMPROMISED SUB FRAME COULD RESULT IN NUMEROUS FAILURES THAT COULD CAUSE AN ACCIDENT. I WAS LUCKY IT DID NOT GET TO THAT POINT. IT IS CLEAR THE CORROSION IS A DIRECT RESULT OF THE AC DISCHARGE, RATHER THAN NORMAL WEAR AND TEAR. THE REST OF THE SUB FRAME AND SUSPENSION THROUGH OUT THE VEHICLE DOES NOT HAVE ANYWHERE NEAR THE LEVEL OR CORROSION THAT IS DIRECTLY BELOW THE AC DISCHARGE TUBE. GOOGLE SEARCHING THIS PROBLEM MAKES IT CLEAR I AM NOT THE ONLY ONE. THERE ARE OTHER MODELS OF OUTLANDERS AND OUTLANDER SPORTS THAT SEEM TO HAVE THE SAME ISSUE. THIS NEEDS TO BE INVESTIGATED SO A RECALL CAN BE ISSUED FOR ALL MODELS WITH THIS DESIGN.
I NOTICED JUST RECENTLY WHEN I WAS ON A LONG DISTANCE ROAD TRIP THAT MY TRANSMISSION OVERHEATING LIGHT WAS COMING ON? I HAD TO PULL OVER A COUPLE TIMES AND LET IT COOL DOWN BEFORE I COULD CONTINUE... IT IS VERY DANGEROUS AND NO ONE AT MITSUBISHI OR OTHER SHOPS KNOWS WHATS WRONG? PLEASE HELP
I KNOW THIS CAR HAS FOUR RECALLS ON IT. BUT I'M HAVING ISSUES WITH WHAT IT FEELS LIKE TO BE THE TRANSMISSION. I HAVE BEEN GOOGLING SLOW OR SLUGGISH ACCELERATION ISSUES AND OTHER PEOPLE HAVE BEEN HAVING THE SAME PROBLEM. THEN I CAME ACROSS A RECALL FOR THE OUTLANDER SPORT INVOLVING THE CVT IN NEWER MODELS. I DON'T KNOW IF THOSE CVT ISSUES ARE THE SAME ONES MY CAR IS HAVING. BUT IS BECOMING A PAIN IN THE BUTT TO TRY AND ACCELERATE FAST ENOUGH ON THE ROAD OR THE HIGHWAY TO GET OUT OF PEOPLES WAY OR TO MOVE JUST NOTICING PEOPLE GOING AROUND ME BECAUSE OF MY SLUGGISH ACCELERATION. I HAVE TO PRESS ON THE GAS PRETTY HARD TO EVEN GET UP TO ABOUT 20 OR 30 NOT TO MENTION WHAT SOUNDS LIKE MY MUFFLER IS HUMMING. I FEEL IT'S A DANGER TRYING TO ACCELERATE AND NOT GETTING UP TO THE SPEED TO MAKE A TURN OR GET ON THE HIGHWAY LIKE I SAID. I NOTICED THAT I HAVE TO PUT A SPECIFIC DATE AT THE BOTTOM OF THIS FORM BUT IT'S BEEN GOING ON FOR A WHILE NOW. I ACTUALLY WENT TO MITSUBISHI TO GET MY TRANSMISSION FLUID REPLACED AND THE GUY SAID THAT THIS ISSUE WILL GO AWAY BUT IT DIDN'T.
THE SEAT HEATING BURNED THE SEAT( DRIVER SEAT) REACHING BURNING ME ON MY UPPER LEG
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT NOTICED THAT THE HEATER AND DEFROSTER STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BLOWER WIRE MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (OAKLAND MITSUBISHI, 2500 WEBSTER ST, OAKLAND, CA 94612, (510) 267-0688) WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 69,000.
BRAKES MAKE A DIFFERENT SOUND (LIKE A BLOW) WHEN IT BRAKES SUDDENLY. AIR CONDITIONING STOPPED WORKING TWO WEEKS AGO. WHEN THE A / C IS TURNED ON, THE SOUND OF THE COMPRESSOR IS HEARD BUT NO AIR IS VOTED. OPAQUE OR NOT ILLUMINATE WELL. LOW INTENSITY OF THE LIGHTS.
The Diamond white paint is pealing off the hood. Down to bare mettle. It is also gone from the back hatch under the rear window. I also have a slow drain in the electrical system. A battery lasts about 1 year. Then it is dead and will not charge.
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS THERE WAS AN ABNORMAL POPPING SOUND EMITTED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN JERRY'S MITSUBISHI LOCATED AT 1906 E JOPPA RD, PARKVILLE, MD WHERE IT WAS DIAGNOSED THAT BEARING IN THE DRIVE AXLE WAS DEFECTIVE AND RECOMMENDED IT BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A NOISE COMING FROM THE FRONT END OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JERRY'S MITSUBISHI (443-219-9464, LOCATED AT 1906 E JOPPA ROAD, PARKVILLE, MD 21234) WHERE IT WAS STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARING INSIDE THE TRANSMISSION WAS ABOUT TO FRACTURE, WHICH CAUSED THE NOISE. THE TECHNICIAN STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED AND THAT THE CONTACT WAS NOT THE ORIGINAL OWNER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WOULD BECOME FOGGED OVER NO MATTER THE OUTSIDE TEMPERATURE MAKING IT DIFFICULT TO SEE. THE CONTACT STATED MUST KEEP THE DEFOGGER ON CONSTANTLY IN ORDER SO HE CAN SEE OUT OF THE FRONT WINDSHIELD. THE CONTACT CALLED THE DEALER ROUTE 46 MITSUBISHI (400 US-46, TOTOWA, NJ 07512 (973) 330-9535) AND THEY STATED THAT THE ISSUE WAS NOT COVERED BY A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE CORRECTLY. IN ADDITION, THE VISIBILITY WAS BLURRY THROUGH THE WINDSHIELD. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V103000 (VISIBILITY), 18V103000 (ENGINE AND ENGINE COOLING), 18V103000 (STRUCTURE), AND 18V103000 (VISIBILITY). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE NEAREST DEALER WAS TWO STATES AWAY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE CONTACT CONTINUED DRIVING AND PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND NOTICED THAT THE MUFFLER WAS DETACHED. THE CONTACT CALLED BELL MITSUBISHI (1500 U.S. 1, RAHWAY, NJ 07065, (732) 388-8800) IN AN ATTEMPT TO TRADE-IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
THE ETACS CONTROL HAS CAUSED MY TAIL LIGHTS AND TAG LIGHTS TO NOT WORK. THIS IS AN EXTREME AMOUNT OF MONEY TO FIX. I SEE THERE WAS A RECALL ON THE ETACS FOR VEHICLES MADE IN 2010 AND I BELIEVE MY CAR SHOULD BE IN THIS RECALL BUT NOTHING HAS COME UP ACCORDING TO THE VIN. I CANNOT GET MY CAR INSPECTED AND REGISTERED DUE TO THIS ETACS FAILURE.
ENGINE LIGHT CAME ON STEADY WITH THE ENGINE BUCKING, SURGING, LOSING R.P.M.'S WHILE DRIVING AND STALLING AFTER COMING TO A FULL STOP. *TWO (2) O2 SENSORS WERE REPLACED, COMPUTER RE-PROGRAMED, ONE (1) OF THE TWO (2) SENSORS REPLACED AGAIN, WITH A FINAL REPAIR TO A SUSPECTED AIR LEAK WHICH FINALLY,AFTER 3-4 WEEKS, CLEARED THE LIGHT FROM COMING BACK ON. NOW, ONE MONTH LATER THE BUCKING AND SURGING IS BECOMING MORE AND MORE FREQUENT. I'M $1,000.00 INTO THIS PROBLEM AND IT STILL ISN'T RESOLVED!! COMPLAINT #2: THE RIGHT REAR SEAT BELT DOES NOT LOCK AND PULLS BACK OUT WHEN CONNECTED, COMBINED WITH THE FACT THAT THE FRONT BELTS ARE NOT LONG ENOUGH FOR EVEN THE SLIGHTEST OF LARGER PERSONS.
I WAS RETURNING HOME FROM WORK AND WAS AT A STOP SIGN WAITING TO TURN LEFT. CROSS TRAFFIC DOES NOT STOP. WHEN BELIEVING I WAS CLEAR I BEGAN MY LEFT TURN WHEN A CAR CROSSED IN FRONT OF MINE AT A HIGH RATE OF SPEED. I ATTEMPTED TO STOP BUT THE TWO CARS COLLIDED AND THE FRONT END OF MY CAR WAS COMPLETELY TORN OFF AND MY FRONT HOOD WAS BUCKLED BACK TOWARDS THE WINDSHIELD. WHEN EMERGENCY RESPONSE ARRIVED, THEY FELT VERY STRONGLY THAT THE AIR BAG SHOULD HAVE DEPLOYED AND THEY MOVED ME TO THE BACK SEAT FOR FURTHER OBSERVATION BECAUSE THEY WERE AFRAID THE AIR BAG MAY STILL DEPLOY AND CAUSE FURTHER INJURY. I WAS SUBSEQUENTLY TRANSPORTED TO A LOCAL HOSPITAL FOR EVALUATION AND AFTER TESTING AND OBSERVATION WAS RELEASED WITH MODERATE BACK PAIN AND MILD TO MODERATE NECK PAIN.
I purchased the 2011 Mitsubishi Outlander in 2015. In January 2018 the engine seized up while driving and was not repairable. Thankfully I was able to pull over and no one was hurt. The vehicle was only 7 years old with only 112,846 miles and I still had a loan on the vehicle for approxiamtly $10,000. The vehicle was at the time worth the cost left to pay it off. I consulted many Mitsubishi dealerships around the country and the only fix as a new engine for the vehicle which was an additional $10,000 and there were no engines anywhere in the country that could be found. The reason is that Mitsubishi decommissioned this Outlander model in 2013 due to the issue with the engine - essentially it was built like a snowmobile engine. The belt snapped and there was no repairing it - only replacing the entire engine. Mitsubishi knew this was an issue with this model - they decommissioned it only after 2 years on the market and they didn't issue a recall until 2018 - 5 years later! In the mean time I had found others around the coutnry with the same issue and we were all left with auto loans and no working vehicle. This is extremely poor business tactics and dishonest and very unsafe. I was lucky I was not driving on a freeway at the time when the engine seized up and the vehicle bucked like wild horse - it could have resulted in a major accident. It is dishonest to issue a recall 5 years after the company knew the vehicle had an issue and most likely all of the models had been sold or abandoned by this time so they don't have to pay for many repairs since there are not many that have lasted until 2018 to be repaired. A complaint has also been filed with the Minnesota State Attorney General. I was stuck with the $10,000 loan on a car that was now worth $0 and Mitsubishi at that time acted they had no idea what was wrong with it or why this happened. All lies.
I OWN A 2011 MITSUBISHI OUTLANDER SPORT. THE DRIVER SEAT BELT CLICKS AS IF IT IS FASTENED CORRECTLY THEN MOMENTS LATER IT WILL POP OUT AS IF IT WERE NEVER ATTACHED. THIS IS A HUGE SAFETY RISK FOR ANYONE WHO IS DRIVING THE VEHICLE.
HELLO, MY BLOWER STOPPER WORKING IN MY CAR AND I FOUND THIS RECALL ONLINE AND I WAS WONDERING IF MY CAR WAS PART OF THIS RECALL: RECALL NUMBER 15V233000 RECALL DATE 04/20/2015 COMPONENT VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER SUMMARY MITSUBISHI MOTORS NORTH AMERICA, INC. (MITSUBISHI) IS RECALLING CERTAIN MODEL YEAR 2009-2011 LANCER VEHICLES MANUFACTURED MARCH 16, 2009, TO MARCH 30, 2011, 2010-2011 LANCER SPORTBACK VEHICLES MANUFACTURED JUNE 17, 2009, TO DECEMBER 1, 2010, 2010-2011 LANCER EVOLUTION VEHICLES MANUFACTURED JULY 14, 2009, TO JANUARY 7, 2011, 2009-2011 OUTLANDER VEHICLES MANUFACTURED FEBRUARY 10, 2009, TO JUNE 22, 2011, AND 2011 OUTLANDER SPORT VEHICLES MANUFACTURED AUGUST 26, 2010, TO NOVEMBER 19, 2010. IN THE AFFECTED VEHICLES, THE BLOWER MOTOR MAY FAIL. CONSEQUENCE FAILURE OF THE BLOWER MOTOR MAY REDUCE THE PERFORMANCE OF THE WINDSHIELD DEFROSTER, DIMINISHING THE DRIVER'S VISIBILITY AND INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO MITSUBISHI WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE A SUSPECT BLOWER MOTOR, FREE OF CHARGE. THE RECALL BEGAN ON JUNE 15, 2015. OWNERS MAY CONTACT MITSUBISHI CUSTOMER SERVICE AT 1-888-648-7820. MITSUBISHI'S NUMBER FOR THIS RECALL IS SR-15-003.
VEHICLE WAS PURCHASED IN VIRGINIA WITH THE ASSUMPTION IT WOULD PASS MARYLAND INSPECTION AS IT HAD PASSED VIRGINIA INSPECTION. FRONT BRAKE PADS WERE WORN TOO THIN AND THE ROTORS WERE RUSTED. TO PASS MARYLAND INSPECTION IS NEEDED NEW FRONT BRAKE PADS AND ROTORS AND WOULD HAVE NEEDED REAR PADS ALSO. DEALERSHIP REFUSED TO BE RESPONSIBLE FOR THE PROBLEM. THE CONSUMER STATED THE DEALER PROVIDED A REIMBURSEMENT AND REQUESTED TO WITHDRAW THE COMPLAINT. *JS
TAIL LIGHTS NOT WORKING DEALER SAYS ECU IS BAD
2011 MITSUBISHI OVERLAND. CONSUMER WRITES IN REGARDS TO VEHICLE NOT PASSING INSPECTION DUE TO THIN BRAKE PADS AND TOO MANY KNICKS IN THE WINDSHIELD. *LD THE CONSUMER STATED THE FAILURES WERE DISCOVERED TWO WEEKS AFTER PURCHASING THE VEHICLE. THE DEALER DID NOT OFFER ANY ASSISTANCE WITH HAVING THE VEHICLE REPAIRED. *JS
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BIGGERS MITSUBISHI (LOCATED AT 1325 E CHICAGO ST, ELGIN, IL 60120, (224) 276-5676), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DRIVER ADJUSTED THE SEAT AND WAS UNAWARE THAT THE WIRING UNDERNEATH NEEDED TO BE RE-ROUTED AND HAD BEEN SPLICED, CAUSING THE WARNING INDICATOR TO FLASH. THE VEHICLE WAS TAKEN TO THE DEALER (LAS VEGAS MITSUBISHI, 7100 W SAHARA AVE, LAS VEGAS, NV 89117, (866) 510-6859) WHERE IT WAS DIAGNOSED THAT THE WIRING AND WIRE HARNESS NEEDED TO BE REPLACED UNDER THE DRIVER'S SEAT. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM MANUFACTURER RECALL NUMBER: SR-14-001 AND NHTSA CAMPAIGN NUMBER: 14V031000 (AIR BAGS), ALTHOUGH THE VEHICLE EXHIBITED THE SAME FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. THE FAILURE MILEAGE WAS NOT AVAILABLE.
2011 MITSUBISHI OUTLANDER. CONSUMER WRITES WITH REGARD TO BELT TENSION TIGHTENER RECALL REPAIR. *AS THE CONSUMER STATED THAT THE DEALER CHARGED FOR A PORTION OF THE REPAIR THAT SHOULD HAVE BEEN COVERED UNDER THE RECALL.*JS *JS
THE EXTERIOR RUBBER WINDOW MOLDINGS ARE CORRODED AND MELTED WHICH ALLOWS FOR THE WATER TO GET INTO THE DOOR DAMAGING THE ELECTRICAL WIRING FOR THE WINDOWS AUTOMATIC OPERATION. MY VEHICLE ISN'T THE ONLY VEHICLE WITH THIS PROBLEM AS I HAVE SEEN THAT MOST OF THESE CARS HAVE THE SAME PROBLEM. I HAVE TRIED TO CONTACT MITSUBISHI TO TELL THEM ABOUT THIS PROBLEM BUT IN PUERTO RICO THEY TOLD ME THIS PROBLEM WAS BECAUSE I WASN'T USING WAX ON THEM, I HAVE SEEN MUCH OLDER CARS, AND THIS PROBLEM DOES NOT EXIST. IT EXISTS BECAUSE OF THE POOR QUALITY OF EXTERIOR WINDOW SILL MOLDING THEY CHOSE TO INCLUDE IN THIS CAR BECAUSE, ONCE AGAIN, IT'S NOT JUST MINES, IT'S MOST OF THEM
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE WHILE ATTEMPTING TO DRIVE IN THE RAIN. THE VEHICLE WAS TAKEN TO CABREROS HERMANOS DEALER IN PUERTO RICO WHERE IT WAS DENIED SERVICE UNDER THE RECALL REMEDY. THE CONTACT STATED THAT SHE HAD THE RECALL NOTICE IN HAND AND CABRERA DEALER INFORMED HER THAT SHE WOULD NEED TO PAY FOR A DIAGNOSTIC TEST TO DETERMINE THE DEFECTIVE PART. THE CONTACT WAS INFORMED THAT IT WOULD TAKE THREE YEARS BEFORE THE PART WOULD BECOME AVAILABLE FOR THE REPAIR, AND FOR THE PART TO BE MODIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,176.
WE RECENTLY CHANGE THE POWER TRAIN (TRANSMISSION) 2014 AFTER THREE YEARS WE ARE HAVING ISSUES AGAIN. AFTER EVERY HOUR ON THE ROAD WE HAVE TO STOP AND LET IT REST FOR A WHILE BECAUSE IT HEATS UP PRETTY QUICKLY. THIS HAPPENS MOSTLY IN HIGHWAYS.
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE OPERATING THE VEHICLE, THE WINDSHIELD WIPERS FAILED TO ACTIVATE. THE NEXT MORNING, THE VEHICLE WOULD NOT START. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE CONTACT REPROGRAMMED THE ECU AND THE FAILURE WAS REMEDIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,000.
WHEN DRIVING BACK IN NOVEMBER 2016 I WAS DRIVING DOWN THE ROAD IN A RAIN STORM AND THE WINDSHIELD WIPERS STOPPED WORKING. AFTER DOING SOME RESEARCH I FOUND THERE WAS A RECALL ON THE WIPERS. SO I CALLED THE COMPANY AND THEY INFORMED ME THAT RECALL DID NOT COVER MY VEHICLE. SO ABOUT 3-4 WEEKS GO BY AND I GET MY MAIL AND WHAT DO I GET BUT A RECALL FOR THE WIPERS ON MY VEHICLE. ON THIS NOTICE IT SAYS THE PARTS FOR THIS REMIDY ARE NOT CURRENTLY AVAILABLE,MMMA IS MAKING EVERY EFFORT TO TO OBTAIN THESE PARTS AS QUICKLY AS POSSIBLE AND WILL CONTACT YOU AGAIN BY MAIL WITH A FOLLOW UP RECALL NOTICE WHEN THE REMIDY PARTS ARE AVAILABLE. IN THE MEAN TIME I AM MAKING A 431 DOLLAR PAYMENT AND CAN'T DRIVE MY CAR IN THE RAIN OR SNOW.OH YEAH HAVE I MENTIONED THAT IT IS NOW JULY 8 MONTHS LATER AND STILL MAKING THAT 431 DOLLAR PAYMENT AND HAVE TO PICK AND CHOOSE WHEN I CAN DRIVE. I WILL NEVER BY A MITSUBISHI AGAIN. I CALL THE 800 NUMBER AND ALWAYS ON HOLD.
I WAS DRIVING ALONG ON A NORMAL CITY STREET AND ALL OF THE SUDDEN EVERY INDICATOR LIGHT BEGAN TO COME ON...FIRST THE BATTERY CHARGING SYSTEM, NEXT THE ENGINE OVERHEAT WARNING, THE ABS, THE BRAKE, THE POWER STEERING, THE AIR BAG, ETC. I BEGAN TO LOSE POWER, IDLE ROUGHLY, AND EVENTUALLY DIE COMPLETELY. IT WOULD NOT RESTART. THE NEXT DAY, I TRIED TO JUMP START WITH NO SUCCESS AT ALL. AFTER FURTHER EXAMINATION, NOTICED THAT THE DRIVE BELT HAD COME OFF THE PULLEYS COMPLETELY. *TR
Data synced from NHTSA on May 4, 2026