Mitsubishi · Outlander · 2023
2
Recalls
36
Complaints
4/5
Safety Rating
The 2023 Mitsubishi Outlander has 2 recalls and 36 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: electrical system (4 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
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Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
19.8% rollover risk in single-vehicle crash
Safety Features
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy Status
Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Status
Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
The electrical system in my 2023 Mitsubishi Outlander has repeatedly malfunctioned since September 2023. The primary failure involves the dashboard completely shutting down while the vehicle is in motion, resulting in the loss of critical driving information such as speed and system warnings. The issue is intermittent but ongoing and may be available for inspection upon request. This failure creates a serious safety risk because I am unable to see essential driving information while operating the vehicle, placing both myself and my family at risk. The vehicle has been taken to authorized Mitsubishi dealerships multiple times for these issues. Repairs have been performed during these visits; however, none have permanently resolved the problem. The issue temporarily stops after repairs but eventually returns and continues to recur. The problem has been reproduced multiple times. The vehicle has been inspected by authorized Mitsubishi service departments on multiple occasions, but the underlying issue has not been properly diagnosed or permanently repaired. Prior to failure, there have been repeated battery-related issues and sensor malfunctions. The vehicle has required at least three battery replacements since purchase. These symptoms often occur before the dashboard shuts down. In addition to the electrical issue, the vehicle has also experienced fuel pump concerns, which have persisted despite repair attempts. This ongoing and recurring defect makes the vehicle unsafe to operate and remains unresolved.
The rear braking system failed due to a sticking/seizing brake caliper. An independent inspection confirmed a severe thickness discrepancy: the outer pad was worn down to 3mm, while the inner pad remained at 7mm. This occurred at only 7,343 miles. I have the physical brake pads provided by the dealer; however, I have photographic proof that the dealer provided fraudulent, evenly worn pads upon vehicle pickup to tamper with evidence. Both the fraudulent pads and the original photos of the defective pads are available for inspection. The sticking caliper causes uneven braking force, increased stopping distances, and premature brake failure. This is a severe safety risk that could lead to a loss of vehicle control or a collision, especially under emergency braking conditions. Furthermore, the dealership's attempt to conceal this defect by swapping parts prevents proper safety documentation and potential recall actions. An independent service center (certified technician) confirmed the 3mm/7mm wear delta on March 19, 2026. The dealer (Northstar Mitsubishi) also initially confirmed the defect and processed it as a $0.00 warranty repair (Invoice #6048308) before rescinding the coverage and demanding payment. The vehicle was inspected by the authorized dealer (Northstar Mitsubishi) and an independent repair facility. I am currently requesting a formal inspection by Mitsubishi Motors North America (MMNA) corporate. There were no dashboard warning lamps. The primary symptom was an excessive amount of brake dust accumulating on the rear wheels compared to the front, and a noticeable physical thickness difference between the inner and outer brake pads. These symptoms were first observed around 7,000 miles during a routine inspection. The defect was confirmed by an independent technician's measurement of 3mm (outer) vs 7mm (inner).
Extremely heavy steering on highway. Steering wheel slow to return to center and sometimes will stay "locked" into turn, requiring to turn the wheel manually back to center.
A software issue in the Alliance in-vehicle Infotainment (A-IVI) Display unit cause the sirven to freeze or display black during a backing event
The contact owns a 2023 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the instrument panel turned blank. Additionally, the contact stated that the rearview camera image failed to display while reversing. The vehicle was taken to the dealer, where the contact was informed that the infotainment system needed to be replaced. The system was reprogrammed several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,057.
During operation in wet and rainy conditions, a warning indicator illuminated on the instrument panel. Shortly thereafter, the vehicle encountered a roadway pothole, at which point the airbags deployed unexpectedly. Simultaneously, the vehicle experienced a sudden loss of power, resulting in contact with a curb and minor damage to the wheel rim. The malfunction has not been reproduced or confirmed by a dealer or independent service center. To date, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. The affected components remain available for inspection upon request. No advance warning symptoms were observed other than the dashboard indicator that illuminated immediately prior to the incident. It is noted that the selling dealership did not disclose prior repairs performed on the vehicle, which may be relevant to the cause of this failure.
Clunking/Rattling noise coming from passenger rear of vehicle when hitting bumps and rear of vehicle swaying/swerving. Can hear noise while shaking the car side to side while parked. Only 35000 miles. Rear suspension of vehicle seems soft. Took to the dealer rear was misaligned didn't find any other problems. Continue to have the problem swaying/swerving is still there but not as bad. This could possibly cause driver to loose control.
Check engine light is on. My car is still under 5 year bumper to bumper warranty. My local mitsubishi dealership closed and the nearest one is hours away. I also have a recall. I have called mitsubishi customer service several times only to be put on hold without the ability to talk to someone to get these problems solved.
Screen and camera unit cuts off and you have no visual of rear view camera. No radio no sound no screen.
The contact owned a 2023 Mitsubishi Outlander. The contact stated that while driving at approximately 30 MPH, the vehicle sustained a rear-end collision from another vehicle at a high rate of speed. No air bags deployed. The contact stated that the vehicle's left side had violently crashed into a wall, then the vehicle ricocheted onto the front driver's side, causing the tire to collapse where it came to a stop. The contact stated that a passenger was sitting in the front passenger seat, a passenger in the rear driver side seat, and a passenger in the rear passenger seat. A police report was filed. The vehicle was towed to a local tow lot where it was deemed a total loss. The contact stated that he spent 6 days in the hospital for injuries to both knees and the spine. The passenger did not seek medical attention. The local deal was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
1) 12/20/2024: Took the car to a Mitsubishi dealer as the 'Check Engine Light' was ON for a few days. They erased the code but could not diagnose the cause. Returned home and could NOT charge the car using the same standard outlet (level 1) I used since I bought the car. The instrument cluster displayed the following (Please see Pic 1): a) Error message 'PHEV System Fault, Service Required'. b) Check engine light. c) Forward Collision Mitigation System [FCM] OFF warning light. d) Rear Automatic Emergency Braking [Rear AEB] system OFF warning light. e) Plug-in hybrid EV system warning light. Since 12/20/2024, I have been driving the car with these serious safety issues. 2) 1/2/2025: 'On-board charger' was replaced by the dealer. But the same error continued. Per dealer invoice, they "performed drive cycle pattern 3 and the code returned". Obviously under certain conditions, the erased code returned. 3) Since mid-November, 2024, I have been noticing two different EV range mileage. Please see Pic 2. My phone app showed (on 1/26/2025) a 51 mile EV range whereas the instrument cluster showed only a 39 mile range. All the errors still remain as of 1/26/2025. 4) Opened a case with Mitsubishi but they are refusing to respond with updates. With so many safety issues due to 'PHEV System Fault', I am afraid of taking the car out.
My tire went flat, went to pull over and when my tire went blow , the driver seat airbag came out that’s not right because it’s no wreck no accident no nothing. I just don’t understand what could’ve went wrong with just a tire going flat on the passenger sideand then the driver seat airbag went off no collision no damage no nothing to vehicle my screen go out in the car I lose power when driving it’ll just lose power and now you have to pull over and turn the car off and start it back up. I have taken it in one time before they changed the battery since the battery is not the battery is something electrical.
I took this car 2 times to the dealership about the same issue the steering wheel it has a lose parts inside keep giving a weird noise and the second issue the gas smell inside the cabin if you stop the vehicle on hot day and the ac running they are a very bad gas smell coming inside the cabin throw the ac vents i looked on this issue online alot of people have this issue dealership said can't smell nothing they don't want to put the work in to this issue i need help please even last night we smelled it its very bad alot they said On line other people that the gas tank vents on hot day the vent out the gas and its get in to the ac thats why we smell it but when you are driving you dont smell nothing but if you stop and keep the car running come back it will be inside the cabin full of gas smell coming from the vents i have a disabled son i can't keep going throw this issue and some people said that mitsubishi know about it and they are working on it to fix i can't breath no more gas
Warning reduced power engine sign came on out of no where. This is the second time this shows up on my dash.. plugged computer to it and shows code p0404 EGR valve stuck.. mileage at only 10,000
The contact owns a 2023 Mitsubishi Outlander. The contact stated that while reversing, the camera went blank for several seconds. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 25V369000 (Back Over Prevention) and 23V345000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. Parts distribution disconnect.
After this car sits for at least 10 minutes, upon first turn of the steering wheel, a “popping” is felt in the steering wheel, and a “clunk” noise is heard while turning the steering wheel to either the left or the right. A strut issue was advised for the 2022 outlander as a tech bulletin. However nothing as of yet for model year 2023.
The key fobs aren't working ,vehicles are locking children inside and users are having to use manual key inside key fob to open..alot of people are not aware of key..this is a huge saftey issue with summer coming..we were in school drop off with 2 special ed kiddos and the car locked and would not unlock and when you go to the forum many many parents having kids locked inside cars... this started happening after the last computer update on my vehicle..dealer is attempting to fix friday but definitely a issue on a vehicle only 8 months old.
The AEB and FCW turns on suddenly then seems like the car is shutting off while driving
“Since April, I’ve had an issue with the caliper in my car, and as of today, October 16, Victory Mitsubishi still hasn’t resolved it. I went back on July 4, and they told me they ordered the parts, but they’ve been on backorder since then. I’m still waiting, and my car’s brakes feel rough, plus the noise is really annoying.”
I keep getting a message on my Dashboard that indicates my engine malfunction power reduced service now…. This is the second time this has happen … first time i took it to dealer they said oh they don’t see anything after taking to put it on machine and it said my engine was failing then today Easter it’s back and it’s really scaring me and the dealer is to far To be driving the car and this message keeps appearing
Showing 1–20 of 25 complaints
The 2023 Mitsubishi Outlander has 2 recalls recorded by NHTSA.
NHTSA has received 36 owner-reported complaints for the 2023 Mitsubishi Outlander.
The 2023 Mitsubishi Outlander received an overall safety rating of 4 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2023 Mitsubishi Outlander are electrical system (4 reports), back over prevention (3 reports), steering (3 reports).
Yes. NHTSA has 2 recalls on record for the 2023 Mitsubishi Outlander. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.