Nissan · Murano · 2020
2020 Nissan Murano
2
Recalls
42
Complaints
5/5
Safety Rating
The 2020 Nissan Murano has 2 recalls and 42 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: forward collision avoidance (8 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2020 Nissan Murano page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is forward collision avoidance with 8 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Nissan Murano currently shows 2 NHTSA recalls listed on this page and 42 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are forward collision avoidance (8), unknown or other (8), service brakes,forward collision avoidance (3).
- Vehicle
- 2020 Nissan Murano
- Recalls
- 2
- Complaints
- 42
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
15.9% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Optional
Recall Notices
NHTSANHTSA ID: 21V402000May 27, 2021
SUSPENSION:REAR:AXLE:SPINDLE
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Remedy Status
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
NHTSA ID: 21V170000March 11, 2021
STEERING:LINKAGES
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Remedy Status
Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
Owner Complaints
42 totalFORWARD COLLISION AVOIDANCE
Apr 18, 2026
It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on the highway while doing 60 with no other vehicles nearby, my w...
Preview excerpt
UNKNOWN OR OTHER
Mar 4, 2026
On March 4th I was driving my car that I had my daughter and two grand children with me which is a 2020 Nissan Murano. I was driving and as I was driving I heard a loud pop that sounded like a gun shot so i immediately look through the mirror to see if i could see my grandchildre...
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EXTERIOR LIGHTING
Jan 25, 2026
My 2020 Nissan Murano SV driver side headlight failed. This headlight is suppose to be a “sealed for life” unit. This failure created an immediate driving hazard. There was heavy moisture intrusion on with the driver side, the headlight stopped working, creating a visibility haz...
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STEERING,SUSPENSION,WHEELS
Aug 28, 2025
Claim #11682497 follow up I’ll be attaching documents below
STEERING,SUSPENSION,WHEELS
Aug 22, 2025
Subject: Vehicle Safety Complaint – 2020 Nissan Murano, VIN [XXX] Dear NHTSA, I am submitting a formal Vehicle Safety Complaint regarding my 2020 Nissan Murano (VIN: [XXX] ) due to unresolved safety defects that match existing recalls. I have been notified of two recall campaign...
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SEAT BELTS
Jul 5, 2025
The seatbelts are starting to stick so it makes it hard to try and pull it to latch.
SUSPENSION
Feb 28, 2025
My 2020 Nissan Murano sl has 35k miles and the rear shocks are defective. The defect has already ruin a new set of tires with humps. This should be a manufactured recall.
SEAT BELTS
Oct 17, 2024
Driver seat belt latch starting to stick and not latch properly
VISIBILITY/WIPER
Oct 16, 2024
My sunroof exploded but I don't know why. There was no warning. Might have been a rock but I didn't see one. I had the sunroof closed but the fabric cover was open for light. I heard an explosive noise and then glass started raining in. I closed the fabric cover to keep the gla...
Preview excerpt
STEERING,SUSPENSION
Aug 2, 2024
Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.
Showing 10 recent complaints from 42 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Nissan models. That sequence helps separate one-off year spikes from broader make-wide patterns.
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Frequently Asked Questions
How many recalls does the 2020 Nissan Murano have?
The 2020 Nissan Murano has 2 recalls recorded by NHTSA.
How many complaints have been filed for the 2020 Nissan Murano?
NHTSA has received 42 owner-reported complaints for the 2020 Nissan Murano.
What is the NHTSA safety rating for the 2020 Nissan Murano?
The 2020 Nissan Murano received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Nissan Murano?
The most commonly reported complaint categories for the 2020 Nissan Murano are forward collision avoidance (8 reports), unknown or other (8 reports), service brakes,forward collision avoidance (3 reports).
Does the 2020 Nissan Murano have any recalls?
Yes. NHTSA has 2 recalls on record for the 2020 Nissan Murano. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.