2004 Nissan Quest Complaint Log

THE VEHICLE STALLED WHILE BEING DRIVEN DOWN THE ROAD. THIS HAPPENED MULTIPLE TIMES CONSIDERING THE VEHICLE WAS NEW. *AK *SC

DRIVER AND PASSENGER SIDE DOORS WOULD UNEXPECTEDLY OPEN AND CLOSE ON THEIR OWN WHILE THE CONSUMER WAS DRIVING. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE PASSENGER SIDE SLIDING DOORS DID NOT REVERSE IN DIRECTION WHEN AN OBJECT WAS ENCOUNTERED UNTIL THAT OBJECT WAS PUSHED TO 4-6 INCHES OF THE DOOR FRAME. (THE BUTTON SWITCH CAUSED THE DOOR TO CLOSE ON PEOPLE) THE CONSUMER WAS TOLD THAT THE DOOR WAS WORKING AS DESIGNED. *SC *JB

WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. WITHIN SECONDS OF PARKING THE VEHICLE A FIRE OCCURRED. THE VEHICLE DISPLAYED A DANGEROUSLY SLOW ACCELERATION AS IF THE TRANSMISSION WAS IN THE WRONG GEAR WHEN TRYING TO ACCELERATE THE VEHICLE. THERE WAS ALSO POOR FUEL ECONOMY (11.6 TO 12.1 MPG INSTEAD OF THE NORMAL 19-26 MPG). ALSO, WITHIN THE FIRST FEW WEEKS OF OWNERSHIP, THE POWER SLIDING DOOR ON THE RIGHT SIDE OPENED INDEPENDENTLY ON TWO OCCASIONS AND FAILED TO OPEN OR CLOSE ON SEVERAL OCCASIONS, THERE WERE PROBLEMS WITH THE CONTROL BUTTONS, THE RADIO TEXT DISPLAY ON THE DASH READ MALFUNCTION MULTIPLE TIMES AND SOMETIMES IT OCCURED WHEN THE ENGINE WAS STARTED. *AK *SC THERE WAS A PROBLEM WITH THE CATALYTIC CONVERTER. *JB

2004 NISSON QUEST, HOOD PROP ROD DESIGN FLAW. IF WIND CATCHES HOOD, PROP ROD FALLS OUT, DROPPING HOOD ON PERSON LOOKING AT ENGINE. I REPORTED IT TO NISSAN DEALER, SERVICE MANAGER SAID HE CAN NOT DO ANYTHING ABOUT IT, THAT'S JUST THE WAY THEY ARE. *AK

CAR WAS STARTED AND BACKED INTO STREET, UPON SHIFTING TO DRIVE, THE CAR WOULDL NOT ACCELERATE. FEELS LIKE THE TRANSMISSION IS STUCK IN THIRD GEAR. VERY DIFFICULT TO GET THE CAR TO MOVE OUT OF TRAFFIC. CAR WAS THEN PARKED. UPON SHUTDOWN AND RESTART, TRANSMISSION FUNCTIONED NORMALLY. TAKEN TO THE DEALER ON MAY 12, WITH COPIES OF MESSAGES FROM EDMUNDS.COM FROM OTHER OWNERS WITH THE SAME PROBLEM AND SUGGESTION TO REPLACE TCM. BECAUSE DEALER COULD NOT DUPLICATE THE PROBLEM THEY WILL NOT REPLACE ANYTHING.*AK

A/C PROBLEMS, RATTLES, SLIDING DOORS RAKING PAINT OFF OF SIDES OF VEHICLE. *NM

WHILE MOVING THE SECOND ROW, PASSENGER SEAT, BEHIND THE DRIVER, MY RIGHT-HAND, PINKY FINGERTIP WAS AMPUTATED. I WAS RUSHED TO EMERGENCY AND THEY COULD NOT REATTACH IT. I HAVE A 12 YEAR-OLD CHILD AND I AM CONCERNED THAT THIS COULD HAPPEN TO HIM OR ANOTHER PASSENGER OR YOUNGER CHILD. THIS HAS BEEN A HORRIFIC EXPERIENCE FOR MY ENTIRE FAMILY AND MYSELF PARTICULARY BECAUSE THIS SHOULD NOT HAVE HAPPENED WHILE MOVING A SEAT. THERE IS A DEFINITE DESIGN FLAW THAT NEEDS TO BE CORRECTED. *AK

POWER SIDE DOORS WILL NOT STOP FORWARD MOTION UNLESS OBJECT IS WITHIN A VERY SMALL SAFETY ZONE APPROXIMATELY IN THE MIDDLE OF THE DOOR. ALSO, GREAT FORCE IS REQUIRED TO STOP FORWARD MOTION (ADULT MALE, BOTH HANDS PULLING HARD). FINALLY, WITH CHILD LOCK 'ON', POWER BUTTON BY DOOR WILL STILL ALLOW CHILD TO CLOSE THE DOOR FROM INSIDE AND CRUSH WHATEVER HE STICKS OUT. NISSAN MECHANIC ASSURED ME THIS IS BY DESIGN AND CANNOT BE CHANGED. *AK

CONSUMER PURCHASED VEHICLE IN DECEMBER 2003, AND SOON AFTER, IT BEGAN TO RATTLE BEHIND THE DRIVER'S SIDE DOOR. CONSUMER NOTIFIED THE DEALER AND THEY FOUND NOTHING. THEN,CONSUMER CONTACTED A SECOND DEALER ,WHO ADJUSTED THE HINGE BECAUSE IT WAS LOOSE. VEHICLE RODE QUIETLY FOR ABOUT 3-4 WEEKS, THE IT STARTED TO RATTLE AGAIN. CONSUMER CALLED THE MANUFACTURER, AND WAS TOLD THAT A TECHNICAL SERVICE BULLETIN WAS ISSUED ON THIS PROBLEM, AND THAT HE SHOULD TAKE VEHICLE BACK TO THE DEALER. CONSUMER CALLED THE DEALER, AND DEALER MADE AN APPOINTMENT FOR THE FOLLOWING DAY TO HAVE VEHICLE INSPECTED. CONSUMER SAW MANY SIMILAR COMPLAINTS ON THE WEBSITE.*AK *NM

PROBLEMS WITH SEAT EQUIPMENT ON 2004 NISSAN QUEST.*MR THE DEALER ORDER ANOTHER SEAT BUT AS OF JULY 2004 THE SEAT HAD NOT ARRIVED. *NM

VAN RIGHT AUTO SLIDING DOOR FLEW OPEN ON MY 3 CHILDREN GOING 50MPH 11 YR. OLD SON HAD TO HOLD DOOR CLOSED WITH HIS BODY AND FEET UNTIL SAFELY STOP. DOOR GOING BACK AND FORTH, WOULD NOT STAY CLOSED, WOULD NOT STAY OPENED!!! DEALERSHIP HAD TO UNHOOK BATTERY TO GET THE DOOR TO DISENGAGE! SAID PROBABLY MINOR PROBLEM. CONTACTED SALES DEPT - PROBLEMS FROM 1ST WEEK WITH VAN. NO CONTACT FOR SEVERAL DAYS, CONTACTED THEM. WOULD BE A WEEK OR TWO TO REPLACE PART. NO CALL AGAIN. CALLED THEM 4TH WEEK. SERV. DEPT. SAID NEW BULLETIN (NOT A RECALL) DID NOT HAVE REPLACE. PART. WHEN PICKED UP IN SUMMER BEGAN TO HAVE MAJOR RATTLING IN SIDE DOORS, REAR DOOR, 2ND & 3RD ROW SEATS. TOOK BACK TO DEALERSHIP, DID SOME ADJUSTMENTS NEEDS BODY SHOP WORK, TO SET UP APOINTMENT. NO CALL. DOOR CAME OPEN AGAIN WITH MY CHILDREN +2 ONBOARD WHILE DRIVING. ONE WEEK IN SHOP, MANY THINGS REPLACED INCLUDING HINGES AND LATCHES ON DOORS AND SEATS. GOT HOME, AUTO DOOR STILL BROKEN. BACK AGAIN. SOME MORE ADJUSTMENTS. CURRENT PROBLEMS SAME,NO SOLUTIONS . ALL DOCUMENTED INVOICES. POOR RESPONSE FROM NISSAN CONSUMER REGIONAL MANAGER. RUDE! NO APOLOGY FOR SAFETY CONCERNING MY FAMILY. PUT BURDEN ON ME FOR PROOF OF MALFUNCTIONS! *AK

TRANSMISSION PROBLEM. DROVE HOME AFTERWORK LET VEHICLE SIT FOR NO MORE THAN 15 MINS. PROCEEDED TO DRIVE VEHICLE OUT OF DRIVE WAY AT WHICH TIME I HAD NOTICED NO POWER ENGINE VERY SLUGGISH. IF IT WERE A STANDARD STICK SHIFT VEHICLE IT SEEMED AS IT WAS STARTING IN 3RD OR 4TH GEAR. I CONTINUED TO DRIVE THE VEHICLE, PROCEEDED UP A SLIGHT INCLINE OF WHICH I NEEDED TO FLOOR THE GAS PEDAL. MY CAR HAS NOW BEEN AT TONY NISSAN DEALERSHIP SINCE MAY 6, 2004. THEY HAVE ACKNOWLEDGED THAT THERE ARE OTHER VEHICLES WITH THE SAME REPORTED PROBLEM, HOWEVER THEY ARE UNABLE TO DUPLICATE THE PROBLEM. THEY HAVE BEEN IN CONTACT WITH NISSAN TECH LINE, PER NISSAN TECH LINE UNTIL THE DEALERSHIP CAN "DUPLICATE" THE PROBLEM THERE IS NOTHING THAT CAN BE DONE. PER TONY NISSAN GM HIS SERVICE DEPARTMENT HAS CHECKED EVERYTHING POSSIBLE THEY DON'T SEE ANY PROBLEM WITH THE VEHICLE THAT IT IS "OKAY TO DRIVE". I ACKNOWLEDGED, I'D PICK UP MY VEHICLE IF HE'S SAYING IT SAFE TO DRIVE, HOWEVER IF SOMETHING HAPPENS TO MYSELF OR FAMILY,I WILL HOLD TONY NISSAN AND THE GM LIABLE DUE TO THE FACT IT'S A REPORTED PROBLEM BUT, THEY CAN'T DUPLICATE IT. AS I SPOKE TO THE GM, I READ TO HIM 9 COMPLAINTS LISTED ON THIS WEBSITE REGARDING THIS TRANSMISSION ISSUE. MY COMPLAINT SHOULD MAKE 10, NOT TO MENTION THE OTHER VEHICLES HERE ON THE ISLAND OF OAHU.*AK

VENTILATION SYSTEM DOES NOT WORK PROPERLY. IT BLOWS HOT AIR ON ALL SETTINGS WITHOUT THE AIR CONDITIONING ON. NISSAN ACKNOWLEDGES THE PROBLEM EXISTS ON THIS MINIVAN BUT SAYS THERE IS NO FIX FOR IT. *AK

DT: THE CONSUMER NOTICED WHEN THE DOORS WERE SHUT, THE LIGHTS ILLUMINATED AS IF THE DOOR WERE OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPORTED IT WAS FIXED. THE PROBLEM RETURNED WHEN CONSUMER DROVE THE VEHICLE HOME THAT DAY. THERE WAS A PROBLEM WITH THE HATCHBACK DOOR LOCK. WHEN CLOSING THE DOOR, THE CONSUMER HAD TO BANG IT HARD TO GET IT CLOSED. THE SLIDING DOOR WAS HAVING PROBLEMS AS WELL, IT MUST BE SLAMMED IN ORDER TO CLOSE IT. THE DEALERSHIP HAS ATTEMPTED TO FIX THE PROBLEMS WITH THE DOORS. THE TIRE PROBLEMS BEGAN ABOUT 2 WEEKS AFTER THE PURCHASE OF THE VEHICLE. TIRE LIGHTS ARE COMING ON, INDICATING THAT THE TIRES ARE LOOSING AIR. OWNER ADVISES THAT ONE TIME THE TIRE LIGHT WOULD COME ON ABOUT EVERY BLOCK. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AFTER THIS. THE TIRE HAD A NAIL IN IT. THERE IS ALSO PROBLEMS WITH THE TRANSMISSION. WHEN SHIFTING FROM PARK TO DRIVE, IT IS VERY DIFFICULT TO SHIFT. OWNER RECEIVED A RECALL LETTER ABOUT THIS LAST YEAR AND IN JANUARY OF 2005. THE RECALL NUMBER IS NOT AVAILABLE. THE DEALERSHIP STATES THAT THIS RECALL IS CLOSED. THE DEALERSHIP WON'T LOOK ANY FURTHER INTO THE TRANSMISSION. THERE IS A PROBLEM WITH THE FRONT PASSENGER SEAT, YOU COULD SEE THE METAL IN THE SEAT. THE RADIO HAS BEEN REPLACED THREE TIMES. IT IS NOW NEEDING TO BE REPLACED AGAIN. THE CAR HAS A BAD SMELL, LIKE ROTTEN EGGS. THE SMELL IS COMING FROM ENGINE. DEALERSHIP REPORTS IT IS COMING FROM A COMPUTER CHIP AND IT STILL SMELLED AFTER REPLACEMENT. THE SAME SMELL RETURNED AND THEN THE OWNER RETURNED THE CAR TO THE DEALERSHIP, THEY KEPT IT FOR TWO MONTHS. THE DEALERSHIP REPLACED THE CATALYTIC CONVERTER. THE OWNER ADVISES THAT THERE IS STILL A BAD SMELL. THE DEALERSHIP REPORTED THE SMELL MUST BE SULFURIC ACID. THE OWNER WENT TO THE DOCTOR IN REGARDS TO THE BAD CHEMICAL SMELL THAT BURNS. THE VEHICLE HAD PROBLEMS WITH THE BATTERY. OWNER PAID FOR CAR RENTAL. *JB THE DRIVERS SEAT MOVED WHEN THE CONSUMER APPLIED THE BRAKES.*JB

ROTORS ARE BAD. HAD THE FRONT ONES REPLACED WHEN THE VEHICLE WAS AT 4000 MILES. AT 16000 MILES WERE WARPED AGAIN, AS WELL AS THE REAR ONES. ALL 4 WERE TURNED AND NEW BRAKE PADS PUT ON AT APPROXIMATELY 24000 MILES. AT APPROXIMATELY 29000-30000 MILES, ALL 4 WERE WARPED AGAIN. NEW ROTORS PUT ON THE FRONT ONLY(DUE TO THE OUTRAGEOUS COST OF NEW ONES), AND IT HAS NOW ONLY BEEN A FEW THOUSAND MILES AND I BELIEVE THE FRONT ROTORS ARE STARTING TO GO BAD AGAIN. *NM

VEHICLE PURCAHSED 3/23/04. DISCOVERED LEAKS BEGINNING 4/11/04. VEHICLE HAS SINCE LEAKED ON FOUR SEPARATE OCCASSIONS. REQUESTED INFORMATION IS AS FOLLOWS: (1) NORMAL DRIVING, (2) FOUR SEPARATE LEAKS WITH EXTENSIVE WATER ENTRY INTO THE VEHICLE, (3) FIRST LEAK DEALERSHIP RESEALED DRIVER'S SIDE SKY-VIEW WINDOW (WINDOW IN ROOF ABOVE 2ND AND 3RD ROW SEATS), SECOND TIME THEY REPLACED THE WINDOW, THIRD TIME THE RESEALED THE LUGGAGE RACK ROOF MOUNTS AND FOURTH TIME THEY RESEALED THE REAR SIDE WINDOW ON THE DRIVER'S SIDE. *JB

QUEST SL 2004 HAS FAILED TO ACCELERATE FROM A STOPPED POSITION TWICE; ONCE 2 WEEKS AFTER BUYING, AND THE SECOND ABOUT 4 WEEKS AFTER; DEALER NOT ABLE TO REPLICATE PROBLEM. WHEN THE GAS PEDAL IS DEPRESSED THE VAN DOES NOT ACCELERATE, JUST MOVES VERY VERY SLOWLY, AS IF IT WAS IN A HIGHER GEAR. WHEN CAR IS STOPPED AND TURNED OFF, THE PROBLEM GOES AWAY.

PURCHASED 2004 NISSAN QUEST IN JANUARY OF 2004. THE AIR CONDITIONING SYSTEM EMITTED A VERY FOUL (MUSTY) ODOR THE FIRST TIME I USED THE SYSTEM IN MARCH. I TOOK THE VAN TO THE DEALER. THEY ADMITTED THAT THERE WAS AN ODOR, BUT COULD NOT LOCATE THE SOURCE OF THE ODOR. THE VAN WAS TAKEN TO A DIFFERENT DEALER ON 9/16/04. I TOOK IT BACK TO THE DEALER WHERE I BOUGHT THE VAN ON 9/23/04. WHEN THE SMELL RETURNED, I TOOK THE VAN BACK TO THE DEALER ON 10/20/04. I HAVE HAD NUMEROUS NEIGHBORS AND FRIENDS RIDE IN THIS VAN. AS SOON AS THEY WOULD SIT IN THE VAN, THEY WOULD ASK ABOUT THE SMELL. TOOK THE VAN BACK TO THE DEALER ON 6/7/05 AS THE SMELL HAD RETURNED. THIS TIME THE DEALER REPLACED THE IN-CABIN AIR FILTER (SCHEDULED MAINTENANCE) AND SPRAYED LYSOL IN THE VENTS AND A/C DUCTS. THE VAN CONTINUED TO SMELL AND WAS RETURNED TO THE DEALER ON 6/21/05. THIS TIME, THE SERVICE TECHNICIANS DISASSEMBLED THE DASH TO ACCESS THE EVAPORATOR. THE MOISTURE DRAIN TUBE (WHICH IS CLEAR) WAS BROWN. THE SERVICE MANAGER TOLD ME THIS. NISSAN CLEANED THE TUBE AND REASSEMBLED THE DASH. SINCE EACH OF THESE REPAIRS WAS WARRANTY WORK, I REQUESTED THAT NISSAN PAY FOR A RENTAL CAR. SINCE NISSAN CLAIMS THAT NO REPAIR WORK WAS DONE, I HAD TO PAY FOR THE RENTAL CAR EACH TIME. I CONDUCTED SOME RESEARCH AND LEARNED THAT MOLD AND BACTERIA IS A COMMON PROBLEM FOR AUTOMOBILE A/C SYSTEMS. MOST CAR MANUFACTURERS HAVE A FIX FOR THIS PROBLEM. NISSAN DOES NOT. I MAILED A LETTER TO NISSAN CONSUMER AFFAIRS. THEIR REPRESENTATIVE CALLED ONCE AND TOLD TO TAKE THE VAN BACK IN FOR SERVICE. EACH TIME I TOOK THE VAN BACK TO THE SERVICE DEPARTMENT, I WOULD CALL THE CONSUMER AFFAIRS. HE NEVER RETURNED MY PHONE CALLS. DURING MY LAST SERVICE CALL WITH NISSAN ON 6/21/05, I GAVE THE SERVICE MANAGER A COPY OF A DOCUMENT THAT LISTS THE TECHNICAL SERVICE BULLETINS (TSBS) THAT MOST CAR MANUFACTURERS HAVE FOR TREATING THE MOLD AND BACTERIA. NISSAN DOES NOT HAVE A TSB FOR THIS ISSUE. *NM

I BOUGHT A 2004 NISSAN QUEST IN JANUARY OF 2004. IT WAS PURCHASED NEW FROM THE DEALER. THE VAN HAD GOODYEAR EAGLE LS TIRES. WE HAVE HAD THE VAN A LITTLE OVER SIX MONTHS AND HAVE HAD THREE BLOWOUTS, ALL OCCURING ON THE SIDEWALLS OF THE TIRES. THE FIRST BLOWOUT OCCURRED THE FIRST MONTH WE HAD THE VAN. WE WERE ON THE HIGHWAY. THE SECOND BLOWOUT OCCURRED AS MY WIFE WAS PULLING UP ON THE CURB TO PARK. THE THIRD BLOWOUT OCCURRED IN A PARKING LOT AS SHE WAS TURNING A CORNER. THERE WERE FOUR RAILS ON THE GROUND AND THE TIRE GRAZED ONE AND TOTALLY BLEW. THIS WAS IN A CHURCH PARKING LOT AT A VERY LOW SPEED. THE FOURTH TIRE WAS REPLACED WHEN WE NOTICED A GOUGE IN THE RUBBER OF THE TIRE.WE HAVE REPLACED ALL FOUR TIRES WITH ANOTHER BRAND. WHEN WE CONTACTED THE CAR DEALER, WE WERE TOLD THAT THERE WERE NO OTHER REPORTS OF PROBLEMS WITH THIS TIRE AND GOODYEAR WOULD NOT DO ANYTHING. MY WIFE AND I BOTH HAVE IMPECCABLE DRIVING RECORDS - NO ACCIDENTS, SPEEDING TICKETS, RECKLESS DRIVING ETC.. SO THIS IS NOT A CASE OF NEGLIGENT DRIVING ON OUR PART.*AK

THE "PASS AIR BAG OFF" LIGHT STAYS LIT INDICATING THAT THE AIR BAG WILL NOT DEPLOY WHEN MY WIFE SITS IN THE FRONT PASSENGER SEAT. THIS CONDITION OCCURS 99 OUT OF 100 TIMES MY WIFE SITS IN THE SEAT. SHE IS PETITE AND WEIGHS BETWEEN 102 AND 103 POUNDS. I THINK THAT THIS IS A SAFETY HAZARD & AM VERY CONCERNED. *NM

PURCHASED 2004 NISSAN QUEST 3.5 SL 3/13/04. EXPERIENCED PROBLEMS WITH CAR STARTING DURING FIRST WEEK. REQUESTED FULL CHECK OF ENGINE. TOOK TO DEALERSHIP FOR CUSTOM PACKAGE. UPGRADE AND ENGINE DIAGNOSTIC DURING 2ND WEEK. WAS NOT DONE! BEGINNING 3RD WEEK CAR WOULD NOT START. DEALERSHIP TOWED AND SUPPOSEDLY FIXED. RECEIVED. VEHICLE FOLLOWING DAY 4/02/04. ON THE WAY HOME FROM DEALERSHIP, CAR SUDDENLY DIED IN A TURN ON A MAJOR INTERSECTION DURING RUSH HOUR. NEARLY HIT A CAR AND A CURB BEFORE I COULD STOP VEHICLE. MY CHILDREN WERE ONBOARD! UNKNOWN TO ME, GASOLINE WAS POURING OUT FROM UNDERNEATH THE VEHICLE. CARS WERE ZOOMING BY ON THEIR WAY HOME. SOME MEN GOT MY CHILDREN AND I OUT OF THE CAR AND PUSHED TO CAR INTO A GAS STATION ON THAT CORNER. WE WERE IN THE VEHICLE FOR SEVERAL MINUTES WITH THE HAZARD LIGHTS ON, BEFORE I COULD SAFELY GET MY CHILDREN FROM THE CAR. DEALERSHIP ONCE AGAIN TOWED VEHICLE AND SUPPOSEDLY FIXED THE FUEL RELATED PROBLEM. REPLACED THE FUEL PUMP. MY VEHICLE TO THIS DAY DOES NOT GET NEAR THE REPORTED GUIDELINE FUEL CONSUMPTION RATINGS. WINDOW STICKER 19 - 26 MPG, LOWEST END RATINGS ON THIS MODEL ARE 16 - 22. MINE GETS 13 - 14.1 IN TOWN AND 17 TO 18 ON THE HIGHWAY. HAVE READ OF RECURRING PROBLEMS WITH LOW IMPACT CAUSING FIRE IN THE STEERING COLUMNS OF THE 2004 NISSAN QUEST, A PROBLEM AND RECALL THAT EXISTED LONG BEFORE THE 2004 MODELS. *AK

2004 NISSAN QUEST WOULD NOT SHIFT OUT OF 3RD GEAR EVEN FROM DEAD STOP. *AK

HAD AN EPISODE WHERE THE AUTOMATIC TRANSMISSION WOULDN'T GO INTO THE RIGHT GEAR. WHEN ACCELERATING FROM A STOP, THE ENGINE RACED AND TOOK ALOT OF POWER TO START ROLLING. AT HIGHWAY SPEEDS, THE CAR ACTED NORMALLY, BUT IN SLOWER SPEEDS, THE ENGINE MISBEHAVED AGAIN. THE PROBLEM RESOLVED WHEN THE CAR WAS TURNED OFF AND ON AGAIN. *NM

DURING COLD WEATHER IT WOULD BE HARD FOR THE CONSUMER TO CLOSE THE REAR PASSENGER DOOR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

RADIO/CD/DVD IS ON AND DISPLAYED ON THE MONITOR HOWEVER, NO SOUND CAN BE HEARD FROM SPEAKERS. THE PROBLEM DOES NOT OCCUR WHILE DRIVING BUT, AFTER THE MOTOR HAS BEEN TURNED OFF FOR A PERIOD OF TIME. WHEN THIS OCCURS, I'VE FOUND IF THE ENGINE IS TURNED OFF AND ON SEVERAL TIMES THE SOUND WILL WORK. THE PROBLEM HAS NO PREDICTABILITY. THE DEALER HAS NOT OBSERVED THE PROBLEM YET. THEY DID ADMIT THAT THERE HAS BEEN ISSUES WITH THE AM HOWEVER, THIS OCCURS WITH FM AS I DON'T LISTEN TO AM.*AK

HUMMING NOISE IS EXPERIENCED WHILE THE CAR IS GOING AT A CONSTANT SPEED OR GOING UP THE HILL. THIS NOISE WAS REPORTED THE FIRST DAY AFTER THE VEHICLE WAS BOUGHT AND THE NOISE HAS INCREASED OVER TIME. BOUGHT THE VAN BRAND NEW ON 2/29/04 AND REPORTED THE PROBLEM THE NEXT DAY. SINCE THEN, TAKEN THE VAN TO THE DEALERSHIP NUMEROUS TIMES. EACH TIME I AM TOLD THAT IT IS A NORMAL CONDITION. EVEN NISSAN REP. CAME AND INSPECTED THE CAR AND MADE THE SAME COMMENT. IF IT IS A PROBLEM, IT NEEDS TO BE FIXED LIKE SO MANY OTHER THINGS ON THE VAN. *JB

MY NISSAN QUEST (2004) HAS HAD MULTIPLE PROBLEMS. THE PASSENGER DOOR HAS BEEN REPAIRED 6 TIMES AND IS STILL NOT FUNCTIONING CORRECTLY. I HAVE A TERRIBLE VIBRATION UPON ACCERLERATION. I NOW HAVE A SHAKING SENSATION WHEN BRAKING, AND MY ENTIRE STERO SYSTEM IS FAILING.

DT: THE BRAKES HEAT UP AND THE ROTORS WARP. THE STEERING WHEEL WOULD START SHAKING WHEN THE CONSUMER APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AT THAT POINT. THE CONSUMER STATED IT HAPPENED EVERY 4000 MILES SINCE SHE HAS HAD THE VEHICLE. IT FIRST HAPPENED IN MARCH OF 2004. THE DEALERSHIP IS TELLING THE CONSUMER THAT THE BRAKES ARE HEATING UP. THE ROTORS HAVE BEEN RESURFACED THREE TIMES. THEY ORDERED NEW ROTORS AND THEY HAVE BEEN ON FOR APPROXIMATELY 3 MONTHS AND THE STEERING WHEEL IS SHAKING AGAIN. SHE HAS ALSO GONE THROUGH TWO FUEL INJECTORS. SHE WAS TOLD THAT SHE IS PUTTING LOW GRADE FUEL INTO THE VEHICLE. *JB OTHER ISSUES: THE PASSENGER SIDE AUTO DOOR WOULD RATTLE WHEN THE VEHICLE WAS IN MOTION, ABNORMAL SHIFTING, ENGINE LIGHT HAD COME ON, REAR WIPER HAD BROKEN, STEERING WHEEL WOULD SHAKE DUE TO THE BRAKES, THE FRONT LEFT SEAT BACK WAS LOOSE DUE TO POOR FIT, MOUDING ON THE REAR OF THE DRIVER'S SEAT WAS COMING OFF, THE FUEL GAUGE WAS STUCK ON EMPTY AFTER TWO FILL UPS. *SC

VEHICLE POWER SLIDING DOORS AND POWER REAR HATCH OPENING INTERMITTENTLY WHILE VEHICLE IS IN MOTION. POWER SLIDING DOORS MOVING ERRATICALLY(SOMETIMES FAST, SOMETIMES SLOW). POWER SLIDING DOORS PINCH PROTECTION (REVERSAL OF DOOR IF OBJECT IS CAUGHT IN BETWEEN) IS NOT SENSITIVE ENOUGH. DEALER STATES IT IS WORKING NORMAL.*AK

POWER SLIDING DOORS RATTLE SEVERLY AND DO NOT CLOSE PROPERLY. SOMETIMES THE LATCH IN THE DOOR STICKS IN THE CLOSED POSITION AND WILL NOT ALLOW THE DOOR TO CLOSE AND LATCH. BACK HATCH OPENS ON ITS OWN. THIS HAS HAPPENED 4 TIMES, ONCE AS WE WERE BACKING OUT OF THE GARAGE AND IT RIPPED OFF THE COVER OVER THE LICENSE PLATE LIGHTS. SOMETIMES THE IGNITION SWITCH WILL NOT TURN TO THE OFF POSITION. THE KEY WILL NOT COME OUT OF THE IGNITION IF THE SWITCH IS NOT IN THE OFF POSITION. THE VEHICLE HAS BEEN IN FOR SERVICE FOR THESE ISSUES 3 TIMES WITH NO SUCCESS.*AK

WE PURCHASE A 2004 NISSAN QUEST MINIVAN APPROXIMATELY 3 MONTHS AGO. THE VAN HAS HAD DOOR RATTLE PROBLEMS FROM DAY ONE. THE REAR DOOR RATTLED AND THE DEALER HAS REPLACED A HINGE THAT SEEMS TO HAVE FIXED THAT. BOTH SLIDING DOOR RATTLE LIKE A BUCKET OF BOLTS. THE CAR HAS BEEN TAKEN TO SERVICE NOW 3 TIMES FOR THIS. WE WERE FINALLY TOLD THAT THIS WAS A KNOWN ISSUE WITH THE LATCHES, BUT THERE WAS NO FIX FROM NISSAN FOR THIS. A $38,000 VEHINCLE THAT RATTLES DOWN THE ROAD DUE TO POOR QUALITY WITH NO FIX KNOWN IS UNACCEPTABLE.*AK

WHILE DRIVING AT ANY SPEED PASSENGER'S SIDE AUTOMATIC DOOR OPENED. WHEN THE DOOR OPENED IT WOULD NOT CLOSE OR LATCH. FORTUNATELY CONSUMER'S CHILD AT THAT MOMENT WAS NOT IN THE VEHICLE. *AK ROPE WAS USED TO HOLD THE DOOR CLOSED. *SC

I HAVE A NISSAN QUEST 2004 THAT I AM HAVING TROUBLE WITH THE SLIDING DOORS. THE DEAL HAS TRIED TO FIX THEM A NUMBER OF TIMES BUT THE PROBLEM CONTINUES. WHEN THE DOORS ARE OPENED FOR SOMEONE TO GO INTO THE BACK THEY CLOSE ON PEOPLE. THIS DOES NOT HAPPEN EVERYTIME BUT THEY ARE EXTREMELY HEAVY DOORS AND HURT WHEN THEY HIT YOU. I DO NOT UNDERSTAND WHY THERE IS NOT A SENSOR IN THE DOOR FRAME TO PREVENT THIS FROM CLOSING IF SOMEONE IS IN THE DOORWAY. IT SEEMS EXTREMELY UNSAFE.

WINDSHIELD WASHERS WILL NOT SPRAY WATER ONTO THE WINDSHIELD WHEN VEHICLE IS MOVING. THE WATER HITS AT THE BASE OF THE WINDSHIELD. WORKS FINE WHILE VEHICLE IS NOT MOVING. WAS TRAVELING ON INTERSTATE 70 WHEN A TRUCK SPRAYED SLUSH ONTO THE WINDSHIELD. WAS UNABLE TO WASH THE WINDSHIELD. HAD TO PULL OFF THE HIGHWAY IN BAD WEATHER TO CLEAN THE WINDSHIELD.*AK

THE WINDSHIELD WIPER FLUID SPRAYED TOO LOW, CAUSING IMPAIRED VISION. THE CAUSE HAS NOT YET TO BEEN DETERMINED. *AK THE DEALER TRIED TO CORRECT THE PROBLEM BY REPLACING THE NOZZLES BUT THAT DID NOT CORRECT THE PROBLEM. THE PART HAS BEEN REPLACED TWICE. THE CONSUMER BELIEVES THE NOZZLE NEEDS TO BE REDESIGNED. THE STORAGE LID WARPED AND AS A RESULT THE LID IS NOT FLUSH WITH THE DASH. *NM

PURCHASED VEHICLE ON 1/6/04. ON 1/7/04 RADIO WOULD, INTERMITTENTLY CUT OUT. BROUGHT VEHICLE TO DEALER ON 1/9/04. WAS INSTRUCTED BY DEALER TO RETURN VEHICLE FOR REPAIR ON 1/15/04. TO COMPLETE THE REPAIR THE AUDIO UNIT WAS REPLACED. ON 1/31/04 RADIO REPEATED ORIGINAL PROBLEM OF CUTTING OUT, BROUGHT VEHICLE TO DEALERSHIP FOR VERIFICATION AS SERVICE WAS NOT OPEN. *JB

WINDSHIELD WASHER SPRAY TOO LOW, NOT HITTING WINDSHIELD HIGH ENOUGH TO DO ANY GOOD. WIPERS NOT ABLE TO CLEAN WINDSHIELD AT SPEEDS ABOVE 45 MPH. *JB

CAR WAS BROUGHT IN FOR A RECALL OF THE AIRBAG SENSOR AND THE AUTOMATIC SLIDING SIDE DOOR. AIRBAG SENSOR IS STILL NOT FUNCTIONING PROPERLY AFTER 4 ATTEMPTS AT FIXING IT. SIDE DOOR NOT PROPERLY FUNCTIONING BUT SERVICE DEPARTMENT CAN'T 'DUPLICATE' IT SO THEY SAY IT'S FINE. CAR IS STILL IN THE SHOP, WILL BE FOR A TOTAL (FOR THIS TRIP) OF ALMOST 4 WEEKS, UNTIL A REP FROM NISSAN COMES TO TRY AND FIX IT. ELECTRICAL SYSTEM IS A MESS, LIGHTS, WINDOWS, POWER SEATS, DOORS, SEEM TO ACT ON THEIR OWN. NISSAN REFUSES TO BELIEVE ME! DRIVER SIDE PASSENGER (NON-POWER) DOOR STICKS, CAN BARELY OPEN IT MYSELF. FLAT TIRE LIGHT COMES ON WHEN TEMPERATURE OUTSIDE DIPS. BEWARE OF AIRBAG SENSOR, TRY TO CHECK IT YOURSELF USING DIFFERENT WEIGHT PEOPLE. VERY DANGEROUS! *JB

2004 NISSAN QUEST - PASSENGER SLIDING DOOR WOULD NOT CLOSE AFTER REPEATED ATTEMPTS. THIS HAS OCCURED MANY TIMES OVER THE LAST FOUR MONTHS. DEALER HAS TRIED TO FIX TWICE AND HAVE HAD PARTS ON ORDER FOR 27 DAYS IN WHICH WE'VE BEEN WITHOUT THE CAR. ALSO, SLIDING DOORS DO NOT STOP WHEN SMALL CHILDREN GET BETWEEN DOOR AND CAR. *AK

AUTOMATIC TRANSMISSION STUCK IN 3RD GEAR. BACKED VEHICLE OUT OF PARKING PLACE. PUT INTO "DRIVE" TO PULL FORWARD AND VAN DIDN'T MOVE. SHIFTED INTO "NEUTRAL" THEN BACK TO "DRIVE" AND PRESSED ACCELERATOR, AND VEHICLE DIDN'T MOVE. PRESSED ACCELERATOR FURTHER AND VEHICLE FINALLY STARTED TO MOVE FORWARD VERY SLOWLY AT APPROXIMATELY. 3500 RPM. DROVE ABOUT 2 MILES THIS WAY AND PARKED IN ANOTHER PARKING LOT; TRANSMISSION DID NOT SHIFT THE ENTIRE 2 MILES. THIS ISSUE IS YET ANOTHER IN A LONG LIST OF ISSUES WITH THIS VEHICLE. PHONED SALES/SERVICE DEALER, WHO HAD IT TOWED TO THEIR LOT. *LA

BRAKING ON ANY DOWNHILL INCLINE CAUSES THE VEHICLE TO VIBRATE SEVERELY AND THE STEERING WHEEL TO SHAKE. COULD CAUSE LOSS OF CONTROL. *JB

SIDE DOORS OPEN WHILE DRIVEING WHEN OUTSIDE TEMP IS BELOW 30 DEGREES

PROBLEMS WITH THE CLOSING OF THE 2004 NISSAN QUEST SLIDING DOORS. ONE OF THE SLIDING DOORS WAS NOT CLOSING ALL THE IN DUE TO PROBLEMS WITH THE AUTOMATIC CLOSING. SOMETIMES, THE DOOR DOESN'T CLOSE AT ALL. THE PROBLEM WAS BROUGHT TO THE ATTENTION OF NISSAN DEALER THREE TIMES. THE FIRST TWO TIMES, NISSAN CLAIMED THAT IT WAS FIXED, BUT OBVIOUSLY NOT. NOW THE VEHICLE IS WITH THE DEALER FOR A WEEK, STILL NOT FIXED.

PASSENGER SIDE POWER SLIDING DOOR WILL NOT STAY CLOSED. *CB

I RECENTLY PURCHASED A 2004 NISSAN QUEST, ONE WEEK AFTER OWNERSHIP THE PASSENGER SIDE POWER DOOR BEGAN AND HAS CONTINUED TO RATTLE, THE VAN HAS BEEN TO THE DEALERSHIP WITH NO POSITIVE RESULTS, THE DEALER STATES THAT THERE IS "NO FIX" FOR THE PROBLEM YET ALTHOUGHT THEY ACKNOWLEDGE THE PROBLEM EXISTS, MORE SERIOUSLY, THREE TIMES THE VAN HAS FAILED TO SHIFT PROPERLY, UPON A DEAD STOP THE VAN IS STUCK IN A HIGH GEAR 3RD, 4TH, OR OVERDRIVE. ACCELERATION IS ALMOST IMPOSIBLE AND UNSAFE AS I AM UNABLE TO BRING THE VAN UP TO SPEED WITH THE GAS PEDAL FULLY PRESSED! THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM SO IT CONTINUES.*AK

I HAVE HAD A CONTINUING PROBLEM WITH THE REAR SLIDING DOORS ON MY NEW 2004 NISSAN QUEST. WHAT STARTED AS AN EXCESSIVE AMOUNT OF RATTLING OF THE REAR DOORS HAS ESCALATED TO THE POINT WHERE THE DOORS DO NOT FUNCTION PROPERLY. I'VE TAKEN THE QUEST IN TO HAVE THE DOORS ADJUSTED FIVE TIMES AT THE LOCAL NISSAN DEALER AND THE DOORS CONTINUE TO RATTLE. THE LOCAL NISSAN DEALER WAS ACTUALLY ABLE TO STOP THE DRIVER'S SIDE DOOR FROM RATTLING, BUT THIS RESULTED IN A DOOR NOT ABLE TO BE OPENED USING THE EXTERIOR HANDLE, YOU HAD TO USE THE KEY-FOB OR INTERIOR SWITCHES (NOT ACCEPTABLE IN A $33,000 AUTOMOBILE). THE CAR WAS BROUGHT BACK IN FOR SERVICE AND WHILE THE DOOR NOW OPERATES (SORT OF  SEE BELOW), THE RATTLING IS BACK. THE LOCAL NISSAN DEALER WHERE I BOUGHT THE CAR DOES NOT KNOW WHAT ELSE TO DO WITHOUT INPUT DIRECT FROM NISSAN - I HOPE THEY ARE WORKING ON A SOLUTION TO THE QUESTS SLIDING DOOR PROBLEMS! THE PROBLEMS WITH MY VEHICLES REAR SLIDING DOORS CONTINUE TO GET WORSE. ON WEDNESDAY, JANUARY 14, 2004 I HAD A PROBLEM WITH BOTH SLIDING DOORS; NEITHER WAS ABLE TO BE CLOSED. MILES FROM HOME IN SUBZERO WEATHER WITH A CAR WHOSE SIDING REAR DOORS WOULD NOT CLOSE  BET YOU CAN IMAGINE HOW HAPPY I WAS. THANK GOD I FIGURED OUT HOW TO OPERATE THE DOORS MANUALLY. THIS STORY ONLY GETS WORSE! AFTER MANUALLY CLOSING THE DOORS, I SWITCHED ON THE DOORS AGAIN FOR ELECTRICAL OPERATION AND COMMENCED MY TRAVEL TOWARDS HOME; IMAGINE MY HORROR WHEN TRAVELING DOWN THE ROAD AT ABOUT 45 MPH TO HAVE THE PASSENGER SIDE REAR SLIDER OPENED UP ALL ON ITS OWN. CAN YOU IMAGINE WHAT MIGHT HAVE OCCURRED IF I HAD HAD MY YOUNG 9 YEAR OLD DAUGHTER IN THE BACK. HORROR DOESN'T COME CLOSE TO BEING AN ADEQUATE DESCRIPTION. NISSAN HAS RELEASED AN INFERIOR AND UNSAFE PRODUCT FOR SALE TO AN UNSUSPECTING PUBLIC. THIS CAR IS A DISASTER WAITING TO HAPPEN, AND SO FAR NOTHING HAS BEEN DONE TO CORRECT THE SITUATION. *CB

I OWN AN SL PURCHASED IN OCT 2003. THERE HAS BEEN ONE CONTINUAL PROBLEM AND THREE NEW PROBLEMS RECENTLY. FIRST THE NEW PROBLEMS: THE PAST 2 WEEKS TEMPS HAVE BEEN IN SINGLE DIGITS AND THERE HAS BEEN NO SNOW OR RAIN. I HAVE HAD TO KEEP CAR IN DRIVEWAY. DURING THESE PAST WEEKS I'VE EXPERIENCED THREE PROBLEMS, ONE OF WHICH INFURIATED ME. FIRST TWO ITEMS - PASSENGER WINDOW WILL NOT OPEN AND CAR DOES NOT 'BEEP' WHEN I LOCK FROM REMOTE (WHICH MAKES ME HAVE TO TURN BACK AND DOUBLE CHECK THE DOORS ONLY TO FIND IT HAS INDEED LOCKED)- ARE ANNOYING AND I ATTRIBUTED THEM TO THE TEMPERATURE. THE THIRD PROBLEM OCCURRED YESTERDAY: PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT CLOSE ONCE OPENED. IT WOULD BEEP, SLIDE ALMOST CLOSED, THEN OPEN RIGHT UP AGAIN. I COULD NOT FORCE IT TO REMAIN CLOSED. THIS HAPPENED IN A GROCERY STORE PARKING LOT, TEMPERATURE WAS -1 DEGREES, CAR HAD A COUPLE HUNDRED DOLLARS WORTH OF PURCHASES INSIDE, AND I HAD MY VERY YOUNG CHILD WITH ME. AFTER CHECKING MANUAL AND SPEAKING WITH PEOPLE AT THE NISSAN DEALERSHIP (NEITHER OF WHICH WERE HELPFUL, TO BE HONEST) I TRIED CLEANING THE TRACKS AROUND DOOR. THERE WAS NO ICE, DIRT, SAND, ETC. AND STILL THE DOOR WOULD NOT CLOSE. I WAS TOLD BY THE DEALERSHIP THAT THERE WAS NO MANUAL OVERRIDE WHICH WOULD HAVE ALLOWED ME TO CLOSE THE DOOR. LATER IN THE DAY AFTER THE CAR HAD BEEN IN THE SUN A FEW HOURS, MY HUSBAND WAS ABLE TO GET THE DOOR CLOSED ENOUGH TO GRAB AND LOCK IT. THIS DOOR ISSUE IS UNACCEPTABLE. WE HAVE THREE YOUNG CHILDREN AND PURPOSELY BOUGHT THIS CAR FOR IT'S RELIABILITY AND SAFETY. THERE WAS NOTHING RELIABLE NOR SAFE ABOUT WHAT HAPPENED TO US YESTERDAY. ANOTHER PROBLEM: A CREAKING, SQUEAKY NOISE COMES FROM THE BACK OF THE VAN WHILE DRIVING. SOUNDS LIKE AN OLD SCHOOLBUS. DEALERSHIP HAS NO IDEA OF CAUSE. WERE TOLD TO BRING VAN IN FOR SERVICE. *AK

I PURCHASED 2004 QUEST IN FALL 2003. TO DATE I HAVE HAD THE AUTOMATIC DOOR BREAK 4 TIMES, FUEL PUMP AND FUEL CHAMBER REPLACED,VAN WILL NOT ACCELERATE PERIODICALLY, BRAKES SQEAK REPAIRED BUT OW WORSE, SONAR MALFUNCTION, NO SOUND FROM RADIO/DVD/CD RANDOM OCCURANCE. THE VAN HAS BEEN IN SHOP APPROXIMATLEY 10 TIMES IN TEN MONTHS FOR EXTENDED TIME AND PROBLEMS ARE NO BETTER THAN 10 MONTHS AGO. NISSAN CONSUMER AFFAIRS HAS NOT PROVIDED ANY RESOLUTION OR EFFORT TO PROPERLY FIX PROBLEMS.*AK

DT: THE CONTACT OWNS A 2004 NISSAN QUEST. THERE HAVE BEEN SEVERAL PROBLEMS, SUCH AS UNIDENTIFIED NOISES THAT CAME FROM THE REAR OF THE VEHICLE. WHEN APPLYING BRAKES AT RED LIGHTS THE CAR WILL RESPOND BY ACCELERATING. WHEN DRIVING THROUGH TURNS OR AN INTERSECTION THE CAR RESPONDED IN THIRD GEAR INSTEAD OF FIRST. THE DOORS VIBRATED AS IF THEY WILL OPEN BY THEMSELVES. THE VEHICLE HAS BEEN TO THE DEALER NUMEROUS TIMES, WHICH WAS MOST OFTEN DEEMED NORMAL BY THE NISSAN DEALER. ALSO,THE STEERING WHEEL MADE NOISES. THIS WAS DISCOVERED BY NISSAN AFTER COMPLAINING THREE TIMES, AND A MANUFACTURER'S REPRESENTATIVE WHO DUPLICATED THE PROBLEM AND FOUND A BROKEN PLASTIC PIECE WITHIN THE STEERING. THIS VEHICLE WAS UNDER LEMON LAW INVESTIGATION. THE DEALER WAS UNABLE TO PROVIDE ANY EXPLANATIONS AS TO WHY THESE PROBLEMS OCCURRED. THERE HAVE BEEN MULTIPLE CORRECTIONS, AT LEAST TEN TIMES. RECENTLY THERE WAS A RECALL ON THE SECOND ROW SEATS, BUT RECALL REPAIRS COULD NOT BE PERFORMED UNTIL DECEMBER 2005. *AK

A "SAFETY FEATURE" OF THE VAN IS A HUGE HAZARD TO MY CHILDREN. MY UNDERSTANDING IS THAT WHEN THE ELECTRIC DOOR SHUTS, IT IS NOT SUPPOSED TO CLOSE IF SOMEONE (A CHILD IS IN THE WAY). I AM A 6 FOOT 9, 270-POUND MAN, AND IF I AM IN THE WAY, THE SLIDING DOOR PHYSICALLY MOVES AND CRUSHES ME AGAINST THE FRAME BEFORE IT OPENS BACK UP. I HAVE BEEN TOLD ON THREE SEPARATE OCCASIONS THAT THIS IS THE WAY THE DOOR IS DESIGNED AND THERE IS NOT A FIX REQUIRED FOR THIS PROBLEM. THIS SEEMS TO BE AN OBVIOUS DESIGN FLAW AND HARD TO UNDERSTAND SINCE THE TRUNK STOPS CLOSING AND BOUNCES BACK UP IF YOU EVEN TAP IT WHILE IT IS CLOSING. THE TOYOTA AND HONDA VANS BOUNCE RIGHT BACK IF TOUCHED WHILE WHILE TRYING TO CLOSE. NISSAN IS MARKETING THIS CAR TO BE "MOM FRIENDLY" HOWEVER IT IS FAR FROM IT IF IT PLACES OUR CHILDREN AT RISK OF BEING CRUSHED.