2018 Nissan Rogue Complaint Log

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE'S AUTOMATIC BRAKING FEATURE INDEPENDENTLY ACTIVATED WHILE THE VEHICLE WAS BEING DRIVEN AT VARIOUS SPEEDS. THERE WERE NO OBSTACLES IN THE VEHICLE'S PATH. THE FAILURE OCCURRED WITHOUT WARNING ON APPROXIMATELY SIX OCCASIONS. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,600. *DT CONSUMER STATED INCIDENT HAPPENED 6 TIMES AFTER THE PURCHASE. UPDATED 12/04/18*JB

THE VEHICLE WILL MAKE A SUDDEN ACCELERATED DECREASE IN SPEED NEARLY GRINDING TO A HALT. THE VEHICLE HAS 5100 MILES ON IT. THIS HAS HAPPENED MORE THAN ONCE. IT HAS HAPPENED TWICE WHILE TRAVELING OVER RAILROAD TRACKS. IT WILL MAKE A GRINDING NOISE, THEN RESUME OPERATION WITHIN SECONDS. IT COULD CAUSE AN ACCIDENT IF SOMEONE WERE BEHIND ME. *TT *TR *DT CONSUMER STATED THERE WAS NO WARNING DISPLAYED,NOR WAS THERE AN ISSUE WITH THE VEHICLE. IT DID NOT HAPPEN ON THE WAY HOME SATURDAY EVENING 9/22. I DID NOTICE THE FEB LIGHT THAT WAS ON THE DASH. UPDATED 10/11/18*JB *TR

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 50 MPH, THE AUTOMATIC BRAKING SYSTEM ENGAGED INDEPENDENTLY WITHOUT WARNING AND STOPPED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. WHILE PULLING INTO THE DRIVEWAY, THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HERITAGE NISSAN (1500 VETERANS MEMORIAL HWY NE, ROME, GA 30161, (706) 291-1981) THREE TIMES FOR THE SAME FAILURE. THE DEALER DIAGNOSED THE VEHICLE, BUT DID NOT DISCLOSE THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE NAVIGATION SYSTEM AND THE ENTIRE ELECTRICAL SYSTEM FAILED TO FUNCTION EACH TIME THE VEHICLE WAS POWERED OFF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 36969839. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

PURCHASED NEW ON AUGUST 1, 2018 NISSAN ROGUE SV. AT 500 MILES THE COLLISION AVOIDANCE SYSTEM CAS ENGAGED UN-EXPECTANTLY WHILE DRIVING DOWN A TWO LANE ROAD WITH NO OTHER TRAFFIC ON THE ROAD. CAR IMMEDIATELY BEGAN BRAKING HARD, INSTRUMENT GAGES BEGAN FLASHING, AND A BURNING SMELL COMING THROUGH THE VENTS. RETURNED IT TO STUART NISSAN IN ENID, OK. THEY FIRST STATED THEY HAD NEVER HEARD OF THIS HAPPENING AND KNEW OF NO TECH BULLETINS ADVISING SAME. I THEN PROVIDED THEM INFORMATION I RETRIEVED FROM THE NISSAN SITE TO INCLUDE THE FAULT CODE ASSOCIATED WITH THE INCIDENT. THEY FIRST ATTEMPTED TO RE-PROGRAM THE COMPUTER WITH NO SUCCESS. THEY THEN REPLACED THE COMPUTER AND INSTALLED NEW PROGRAMMING. THIS SEEMS TO HAVE RESOLVED THE ISSUE, AS IT HAS NOT REOCCURRED SINCE. HOWEVER WHEN I EXPRESSED THE POTENTIAL SERIOUSNESS OF THIS HAD IT OCCURRED ON A BUSY STREET OR INTERSTATE THEY WERE INDIFFERENT. THIS HAS THE POTENTIAL TO KILL PEOPLE AND SHOULD BE RECALLED.

I BOUGHT MY NEW NISSAN ROGUE 2018 ON JULY 7, 2018. LAST FRIDAY AUG 17 AT 4:30 PM,I WAS DRIVING MY CAR AND IT STOPPED BY ITSELF ON TOP OF THE TRAIN TRACKS IN FARMINGDALE, NY., LIKE IT HAD AN ELECTRONIC PANIC. THANK GOD I DIDN'T PANIC. I LOOKED TO THE RIGHT AND THE LEFT, NO TRAINS COMING, SO I PUSH THE START BUTTON AND THE CAR WORKED AGAIN, I GOT OUT OF THERE. I TOOK THE CAR TO NISSAN ON SATURDAY AND "THEY SAY" THEY FIXED THE PROBLEM. I THINK THIS UNACCEPTABLE, I COULD BE DEAD RIGHT NOW, AND ALL THE STRESS THAT WAS INVOLVED. I HEARD THE GUY AT NISSAN SAYING THIS HAS BEEN HAPPENING TO OTHER ROGUES. THEY SHOULDN'T BE ALLOWED TO SELL CARS WITH THAT KIND OF PROBLEM.

ON THREE DIFFERENT OCCASIONS MY CAR HAS BEEPED LIKE SOMEONE WAS IN THE WAY ONE OF THOSE OCCASIONS BREAKING PRETTY ABRUPTLY WITH NO VEHICLES AROUND AS A COP WENT BY AND I WAS DOWNTOWN AT NIGHT I EXPLAINED THIS TO THE SERVICE AT CHICO NISSAN AND WAS TOLD ONE OTHER CUSTOMER HAD COMPLAINED BUT IT'S JUST A SIGNAL BEING SENT OUT AND THERE'S NOTHING THEY CAN DO I DON'T FEEL LIKE THIS IS A VERY SAFE FEATURE IF IT'S GOING TO SLAM MY BRAKES ON WHEN NO ONE'S IN FRONT OF ME ESPECIALLY BECAUSE SOMEONE MAY BE BEHIND ME AND NOT EXPECTING MY CAR TO ABRUPTLY STOPPED FOR NO GOOD REASON

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED WHILE DRIVING 30 MPH, WHEN THE VEHICLE APPLIED THE BRAKES AND DECELERATES ON IT OWN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTONATION NISSAN MIAMI LOCATED AT 3345 SW 8TH ST, MIAMI, FL 33135, (305) 707-0145, WHERE IT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO DEALER AND WAS DIAGNOSED WITH NEEDING UNKNOWN COMPONENT TO BE REPAIRED AND TO UPDATE AN UNKNOWN SYSTEM WITH SENSORS. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE SAME FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND FILED COMPLAINT. THE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE LIGHTS FLICKERED ON AND OFF WITHOUT WARNING. LATER, THE "NO KEY", "NEAR CRASH", AND "TRACTION CONTROL" MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HGREG NISSAN DELRAY (LOCATED AT 2200 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 404-5337), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.

PURCHASED ROGUE WITH 7 MILES ON IT. ON DRIVE HOME, THE RADIO/NAVIGATION DISPLAY CONTINUOUSLY RESET ITSELF UNTIL UNIT OVERHEATED AND COMPLETELY SHUT DOWN. THIS REPEATED ITSELF EVERY DAY UNTIL BROUGHT IT TO DEALERSHIP AND THEY SAID IT WAS PROBABLY DUE TO A BAD RADIO UNIT AND WILL REPLACE IT.

THE RADIO/NAVIGATION HAS REBOOTED TWICE WHICH DISABLES EVERYTHING UNTIL IT RESTARTS ALSO WHILE DRIVING BETWEEN 35-40 MILES AND HOUR ON A NORMAL 2 LANE ROAD WITH NO OTHER CARS AROUND AND PASSING THROUGH AN INTERSECTION THE EMERGENCY BRAKING SYSTEM ENGAGED AND THE STARTED TO BRAKE HARD, THE WARNING IN THE CAR WENT OFF AS WELL. I HAD NO IDEA WHAT HAPPENED AND IT DISENGAGED WITHIN A SECOND OR TWO AND I CONTINUED ONE MY WAY. THE CAR WAS PURCHASED ABOUT 3 MONTHS AGO AND HAS 3,600 MILES ON IT. BASED ON READING THIS THREADS, THIS IS A PROBLEM THAT IS WELL KNOWN ON THIS MODEL.

I HAVE NOTICED AN ISSUE WITH THE REAR VIEW CAMERA. WHEN YOU FIRST SHIFT INTO REVERSE, IT GOES ON. BUT AS YOU BEGIN TO BACK UP, FOR A SECOND OR TWO THE PICTURE FREEZES, ALTHOUGH THE CAR IS STILL BACKING UP; THEN IT RESUMES REGULAR OPERATION. THIS IS VERY DANGEROUS, BECAUSE IF AN OBJECT OR PERSON IS PRESENT, THE DRIVER MAY BE RELYING ON THE CAMERA, AND THE CAR COULD STRIKE THE OBJECT OR PERSON, ALTHOUGH THE CAMERA WOULD NOT INDICATE HE IS ABOUT TO DO SO, SINCE THE PICTURE IS FROZEN. I BELIEVE IT IS AN ISSUE WITH THE SOFTWARE, NOT PARTICULAR TO MY PARTICULAR CAR. THIS COULD BE CORRECTED BY THE COMPANY NOT ALLOWING THE PICTURE TO DISPLAY UNTIL IT IS FULLY READY TO PRESENT A CURRENT PICTURE. THANK YOU. *TT *TR

TL* THE CONTACT LEASED A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE GEAR INDEPENDENTLY SHIFTED FROM PARK INTO ANY OTHER GEAR WITHOUT WARNING. WHILE REVERSING, THE KEY WAS IN THE IGNITION AND THE VEHICLE ROLLED BACKWARD BEFORE THE CONTACT SHIFTED THE GEAR. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL TO KEEP THE VEHICLE FROM MOVING. IN ADDITION, THE VEHICLE STALLED AND THE MAINTENANCE AND FORWARD COLLISION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PERUZZI NISSAN (165 LINCOLN HIGHWAY, FAIRLESS HILLS, PA 19030, 215-943-6200, 877-610-5522). THE DEALER HAD THE VEHICLE FOR OVER TWO DAYS AND THE CONTACT HAD NOT RECEIVED A RESPONSE YET FROM THE SERVICE CENTER MANAGER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 50 TO 60 MPH, THE VEHICLE DECELERATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WOULD CANCEL THE SYSTEM OUT AND THE VEHICLE WOULD RETURN TO NORMAL. IN ADDITION, THE TRIANGLE ICON ILLUMINATED AND THE EMERGENCY BRAKING SYSTEM APPLIED ON ITS OWN, STOPPING THE VEHICLE. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF LAKE NORMAN (18615 STATESVILLE RD, CORNELIUS, NC 28031, (704) 603-6575) FOUR TIMES, BUT THE FAILURES COULD NOT BE DUPLICATED. DURING THE SECOND VISIT, THE DEALER CALIBRATED THE EMERGENCY BRAKING SYSTEM AND INFORMED THE CONTACT THAT THEY COULD NOT DO ANYTHING UNTIL IT STORED THE FAILURE INFORMATION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED TWICE AFTER THE CALIBRATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 36645582. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.

WHILE DRIVING STRAIGHT AT APPROXIMATELY 25-30 MPH ON A CITY STREET WITH A SLIGHT INCLINE AND NO OTHER VEHICLES AROUND OR INCONSISTENCIES IN THE ROAD SURFACE, THE VEHICLE MADE A HARD AND ABRUPT DECELERATION COMBINED WITH A GRINDING SOUND FOR ABOUT 2-3 SECONDS THEN RESUMED NORMAL OPERATION. THE VEHICLE HAD BEEN PURCHASED 2 DAYS EARLIER AND HAD ABOUT 40 MILES ON THE ODOMETER. WHEN CONTACTED, THE SALES STAFF CLAIMED NO KNOWLEDGE OF A PROBLEM BUT THE DEALERSHIP'S SERVICE DEPARTMENT ACKNOWLEDGED THEY HAD A TECHNICAL SERVICE BULLETIN (TSB 18-041A) ALERTING THEM OF THE ISSUE AND THEY HAD IN FACT DEALT WITH SIMILAR SITUATIONS WITHIN THAT SERVICE DEPARTMENT. THEY RAN DIAGNOSTIC TESTS ON OUR VEHICLE AND THE LASER CONTROL MODULE FOR THE EMERGENCY BRAKING SYSTEM FAILED. THEY REPROGRAMMED IT, TESTED IT, AND IT FAILED AGAIN. THEY ORDERED A NEW CKD LASER CONTROL UNIT, REPROGRAMMED IT, PERFORMED SENSOR CALIBRATION, ROAD TESTED IT AND SAY THEY VERIFIED ALL WARNING LIGHTS ARE OUT AND NO CODES ARE RESET. THEY OFFERED TO REPLACE THE VEHICLE. THIS SEEMS TO BE A RANDOM AND SYSTEMIC PROBLEM.

WE PURCHASED 2018 NISSAN ROGUE IN JUNE. TODAY WE DROVE 75 MILES AND THE EMERGENCY BRAKING ACTIVATED 4 TIMES FOR NO REASON. ONCE ON THE INTERSTATE, ONCE ON THE OFF RAMP, AND TWICE ON THE HIGHWAY. THERE WERE NO RR TRACKS OR OTHER OBSTACLES. THIS HAS HAPPEN TO ME ON TWO OTHER OCCASIONS. THE VEHICLE HAS ALMOST 1000 MILES ON IT. I'M AFRAID SOMEONE WILL THINK I'M BRAKE CHECKING THEM! ILL BE SPEAKING TO THE DEALER, BUT I SAW OTHER COMPLAINTS HERE AND DECIDED TO REGISTER MINE ALSO. WHEN THIS HAPPENS IT SOUNDS AS IF YOU'RE DRIVING OVER 'RUMBLE STRIPS'.

NAVIGATION SYSTEM SHUT DOWN WHILE DRIVING ON HIGHWAY. AFFECTED EVERYTHING ON SCREEN, RADIO, DIRECTIONS, ETC. ALSO DEACTIVATED THE BLIND SIDE DETECTION SYSTEM.

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED UNEXPECTEDLY. THE CONTACT MENTIONED THAT THE GLASS SHATTERED INSIDE THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO COCHRAN NISSAN (3200 W LIBERTY AVE, PITTSBURGH, PA 15216), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER PROVIDED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,101. *TT

APPROACHING AN UPHILL GRADE ROAD, THE FORWARD STOP ASSIST WAS ACTIVATED, STOPPING THE CAR ABRUPTLY. THE CAR BEHIND ME HAD TO SWERVE TO AVOID FROM HITTING ME AT THE REAR. IN ADDITION THE BACK UP MONITOR SYSTEM IS INOPERATIVE AND THE LANE CHANGE WARNING SYSTEM ONLY WORKS INTERMITTENTLY.

TWO WEEK OLD NISSAN ROGUE. THE EMERGENCY BRAKING SYSTEM ACTIVATES IN THE PARKING GARAGE WHERE I WORK. IT SEEMS TO HAPPEN ANYWHERE IN THE GARAGE (ANY FLOOR) AND WHEN I SURPASS ~15MPH. SPOKE WITH THE DEALER AND THEY ARE GOING TO TAKE A LOOK AT IT, BUT GOING BY THE NUMBER OF SIMILAR COMPLAINTS ON THIS SITE I'M BEGINNING TO THINK NISSAN NEEDS TO ISSUE A FIX AND RECALL. *TT

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

FORWARD COLLISION AVOIDANCE BRAND NEW 2018 ROGUE WITH LESS THAN 1000 MILES - THE AUTOMATIC BREAKING SYSTEMS ENGAGED WHEN THERE WAS NO OBSTRUCTIONS IN THE ROAD. ALMOST CAUSED A REAR END COLLISION. DOOR AJAR WARNING AGAIN, THIS IS A NEW 2018 ROUGE SPORT WITH LESS THAN 700 MILES. THE DOOR AJAR WARNING WON'T TURN OFF, EVEN THOUGH THE DOOR IS SECURELY CLOSED. THE OVERHEAD LIGHT STAYS ON AS WELL.

FORWARD EMERGENCY BRAKING SYSTEM ENGAGES WHILE APPROACHING A METAL ROADWAY SURFACE AND COMES TO A COMPLETE AND ABRUPT STOP. THE ROADWAY IS A DRIVEWAY ON A PRIVATE PROPERTY. THIS VEHICLE IS EQUIPPED WITH A SAFETY SYSTEM DESIGNED TO PREVENT COLLISIONS WITH OBJECTS AHEAD, BUT ENGAGES WHEN THERE IS NO OBJECT IN FRONT. THE DEALERSHIP HAS BEEN AWARE OF THIS ISSUE SINCE JULY 5, 2018 AND THE MANUFACTURER HAS BEEN AWARE SINCE JULY 26, 2018. IN SEVERAL INSTANCES, MOTORIST TRAVELING BEHIND WERE UNEXPECTEDLY SURPRISED AND FORCED TO TAKE EVASIVE MANEUVERS TO AVOID COLLISION. *TT *TR

MY AUTOMATIC EMERGENCY BRAKING SYSTEM ENABLES WHEN THERE IS NO CAR AHEAD OR NEAR MINE. THIS HAPPENS PRIMARILY WHEN THERE IS A METAL COVER ON THE ROAD SUCH AS WHEN ROAD WORK IS BEING COMPLETED. THIS HAS HAPPENED 3 TIMES IN 6 MONTHS. THE LAST TIME I WAS GOING 40 MPH AND IT CAME TO A SUDDEN STOP WITH A VEHICLE BEHIND ME THAT ALMOST HIT ME. I CAN MANUALLY TURN OFF THE SAFETY SHIELD BUT I HAVE TO TURN IT OFF EVERY TIME I START THE CAR.

WE MADE A PURCHASE OF BRAND NEW NISSAN ROGUE SV YESTERDAY 06/24/2018. UNFORTUNATELY WE DIDN'T GET A CHANCE TO BRING OUR BRAND NEW VEHICLE AT HOME TODAY AS WE GOT MALFUNCTION WARNINGS 2 TIMES WITH SUDDEN AUTOMATIC BRAKES BY THAT VEHICLE'S AUTOMATIC BREAKING SYSTEM(ABS)AND LOUD MALFUNCTION WARNING NOISE WITHIN IN 4 MILES OF DRIVING FROM NISSAN DEALERSHIP. NISSAN DEALER TOLD US THAT HE WILL ASK HIS TECHNICIAN TO LOOK AT IT TOMORROW AND FIND OUT THE CAUSE OF THAT MALFUNCTION WARNING. BUT AS OF NOW, I HAVEN'T RECEIVED ANY ANSWER FROM THEM. DUE TO THIS, I FEEL VERY UNSAFE, UNCOMFORTABLE AND SCARED TO DRIVE THAT VEHICLE AGAIN AS I DROVE THAT VEHICLE FOR JUST 4 MILES BEFORE WE TURNED THAT VEHICLE TO DOWNEY NISSAN DEALER AGAIN IN LESS THAN 30 MINUTES OF OUR PURCHASE FOR REPAIR.

AT LEAST 6 TIMES THE AUTOMATIC EMERGENCY BRAKING HAS ENGAGED WHEN THERE WAS NO VEHICLE OR OBSTACLE IN FRONT OF THE CAR.IN EACH OF THESE INCIDENTS THE WARNING LIGHT FLASHED BRIEFLY, THERE WAS A BEEP ,THE BRAKES ENGAGED AND THERE WAS A GRINDING SOUND, BUT THE CAR NEVER STOPPED. THE FIRST 4 TIMES IT OCCURRED WHILE DRIVING IN THE RIGHT LANE OF A 3 LANE CITY STREET APPROACHING THE ENTRANCE TO A PARKWAY. ON 2 OF THOSE OCCASIONS I HAD JUST STOPPED AT A TRAFFIC LIGHT AND WAS PROCEEDING SLOWLY WHEN THE BRAKES ENGAGED THERE WERE NO CARS IN FRONT OF ME OR BEHIND OR I COULD HAVE BEEN REAR ENDED. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT. SO I MADE A SERVICE APPOINTMENT WITH THE DEALER ON APRIL 4, 2018 , THEY TOOK A TEST DRIVE WITH ME PRESENT AND THEN CONDUCTED A COMPUTER DIAGNOSTIC TEST TO SEE IF ANY ERROR MESSAGES SHOWED UP , NONE DID. NO SERVICE REPORT WAS FILED AT THE TIME .FOR SEVERAL WEEKS AFTER THE PROBLEM DID NOT SURFACE UNTIL LAST NIGHT 6/21 WHEN I WAS DRIVING ON A LOCAL CITY STREET AND A CAR CAME OUT OF SIDE STREET TO CROSS IN FRONT OF MY CAR IT WAS ABOUT A 1/3 OF A BLOCK IN FRONT OF ME AND THE BRAKES ENGAGED . THIS IS A BRAND NEW CAR WHICH WE GOT ON 1/31/2018 . THE MAJORITY OF THESE INCIDENTS OCCURRED DURING FEBRUARY, MARCH ANN NOW JUNE , THE VEHICLE HAS LESS THAN 5,000 MILES ON IT.

THREE TIMES THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN THERE WAS NO VEHICLE OTHER OBSTACLE NEAR OR IN THE CAR'S PATH. ALL THREE TIMES, THE WARNING LIGHT FLASHED, THERE WAS A BEEP, AND THE BRAKE'S ENGAGED AND THERE WAS A GRINDING SOUND AND THE CAR PULLED TO THE RIGHT. FIRST TWO TIMES IT OCCURRED AS I WAS DRIVING UP A RAMP IN A PARKING GARAGE. AS I REACHED THE CREST OF THE RAMP, THE BRAKES ENGAGED AND CAR SLOWED. IF ANYONE HAD BEEN BEHIND, I'D HAVE BEEN REAR-ENDED. THERE WERE NO CARS IN FRONT OF ME OR ALONGSIDE. THE THIRD OCCURRENCE WAS ON TWO LANE ROAD COMING THROUGH A TRAFFIC LIGHT -- NO CARS IN FRONT OR IN THE INTERSECTION AND SUDDENLY THE CAR BRAKED AS WELL AS BEEPED. I TALKED TO DEALERSHIP ABOUT THE FIRST TWO INCIDENTS AND THEY TOLD ME THEY KNEW OF NO ISSUES SO OF COURSE DID NOTHING. THIS IS A NEW CAR WHICH I GOT ON MARCH 24 2018. THESE INCIDENTS OCCURRED IN APRIL, MAY AND JUNE. CAR CURRENTLY HAS 4500 MILES ON IT.

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE BLIND SPOT DETECTION FEATURE DID NOT PRODUCE AN AUDIBLE ALERT WHEN A VEHICLE WAS IN THE BLIND SPOT. THE CONTACT TOOK THE VEHICLE TO TEMECULA NISSAN (41895 MOTOR CAR PKWY, TEMECULA, CA 92591), BUT THEY COULD NOT DIAGNOSE OR REPAIR THE VEHICLE DUE TO A FACTORY SETTING. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 4,500.

SEVERAL TIMES SINCE I BOUGHT THE CAR BRAND NEW, MY AUTOMATIC EMERGENCY BRAKING SYSTEM HAS ACTIVATED FOR NO APPARENT REASON WHILE DRIVING WITH MYSELF AND CHILDREN IN THE VEHICLE. THE CAR GIVES A VERBAL WARNING THAT THERE IS AN OBSTRUCTION IN THE ROAD WHERE THERE IS NOTHING THERE, THEN WITH NO TIME TO REACT, IT AUTOMATICALLY BRAKES. THIS HAS HAPPENED AT LEAST 10-15 TIMES SINCE OWNING THE VEHICLE. I'VE HAD THE SENSORS REPLACED AND DONE EVERYTHING I CAN TO TRY TO GET HELP WITH THIS VEHICLE. NISSAN ADVISED ME THAT THERE'S NOTHING ELSE THAT CAN BE DONE

ON MAY 31, 2018, I WAS DRIVING AT ABOUT 50 MPH ON A 4 LANE ROAD WITH NO CARS BEHIND ME, AND THE NEAREST CAR IN FRONT OF ME ABOUT A MILE AHEAD. SUDDENLY MY CAR CAME TO A FULL AND COMPLETE STOP AND THEN PROCEEDED AT ABOUT 5 MPH. THIS WAS ACCOMPANIED BY TWO WARNING BEEPS AND A SEVERE GRINDING NOISE. AT NO TIME WAS MY FOOT ON THE BRAKE. I HAD THE CAR TOWED TO MY DEALERSHIP, BUT THEY COULD FIND NOTHING WRONG, NOR COULD THEY DUPLICATE THE PROBLEM. I CALLED THEIR NATIONAL CONSUMER HOTLINE, BUT THEY SAID THEY HAVE NEVER HEARD ABOUT THE PROBLEM. A QUICK SEARCH ON GOOGLE REVEALS THAT THERE ARE MANY COMPLAINTS ON THIS ISSUE.

WHILE DRIVING IN A PARKING GARAGE. THE COLLISION AVOIDANCE SYSTEM ACTIVATED FOR NO REASON, CAUSING MY CAR TO COME TO A COMPLETE STOP.

ENGINE HESITATES WHEN ACCELERATING WHICH IS DANGEROUS WHEN PULLING INTO TRAFFIC.

THE PROBLEM BEGAN IN MY 2017 NISSAN MAXIMA. I TOLD THE DEALERSHIP THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM INITIATED WHILE NO OTHER CARS WERE AROUND. THEY TRADED ME IN TO THE 2018 NISSAN ROGUE AND THE SAME ISSUE HAS OCCURRED 3 TIMES IN THIS VEHICLE. EACH TIME, THERE WERE NO OTHER VEHICLES AROUND. THE DEALERSHIP CLAIMED THERE IS NOTHING WRONG WITH THE VEHICLE. IT WASN'T UNTIL I CONTACTED CORPORATE THAT THEY ADMITTED THEY KNOW THERE'S A DEFECT, BUT NO FIX WAS AVAILABLE YET. THEY KNOWINGLY JEOPARDIZED MY INFANT SON'S SAFETY AND LIED TO ME. THIS DEFECT IS SCARY AND SHOULDN'T BE ALLOWED TO BE SWEPT UNDER THE RUG BY THE DEALERSHIPS. I NO LONGER FEEL SAFE DRIVING WITH NISSAN.

THE BACK UP CAMERA FREEZES UP WHEN BACKING. BOUGHT IT NEW MAY 5, 2018. NISSAN CORP TOLD ME THE HAVE NO FIX FOR IT. THAT IT WAS NOT A SAFETY ISSUE. WAS BACKING UP ,CAR WAS 2 WEEKS OLD AND HIT A TREE. HAD TO PAY TO FIX THE BUMPER. I THEN TOOK IT TO NISSAN . THEY HAD IT FOR 2 WEEK COULD NOT FIX THE BACK UP CAMERA

I RECENTLY GOT A CHECK ENGINE ON MY VEHICLE I TOOK IT TO THE DEALERSHIP AND THEY'RE TELLING ME IT NEEDS A FUEL TEMPERATURE SENSOR THE VEHICLE ONLY HAS 500 MILES ON IT IT'S A NEW 2018 NISSAN ROGUE

TAKATA RECALL: MY FRONT SENSOR GOES OFF AND 'BEEPS' AT ME WHEN THERE'S NOTHING IN FRONT OF ME, MY BACK UP CAMERA FREEZES WHILE IN REVERSE AND GOES BLACK, AND MY ENTIRE SCREEN GOES BLACK OCCASIONALLY. WHEN MY SENSOR GOES OFF, IT HAS DONE IT WHILE AT 70 MPH WHILE ON THE FREEWAY AND EVEN FORCE BRAKED FOR ME. I BOUGHT A BRAND NEW CAR AND PAY A LOT OF MONEY MONTHLY TO HAVE THIS CAR, I EXPECT IT TO WORK ACCORDINGLY. I'VE TAKEN IT IN MULTIPLE TIMES AND I BASICALLY GET TOLD 'TOUGH'.

CAR WAS BOUGHT IN MARCH 2018. AROUND 1 MONTH INTO DRIVING THE CAR THE RADIO AND DASH DISPLAY STARTING DOING ITS OWN THING. ONE WOULD SAY RADIO ON, THE OTHER RADIO OFF. AT TIMES, THE CONNECTION MENU WOULD COME AND FREEZE. GOT INTO THE CAR AND STARTED IT AND THE CD STARTED PLAYING LOUDLY, WHICH WAS STRANGE AS WHEN I PARKED AND GOT OUT OF THE CAR I ALWAYS TURN THE RADIO OFF. BLIND SPOT INDICATOR FAILED SEVERAL TIMES WHEN PASSING A TRACTOR TRAILER. WHILE DRIVING AT NIGHT WITH A STORM COMING THE HEADLIGHTS AND DASH LIGHTS WENT OUT ALONG WITH LIGHTS GOING DIM FOR NO REASON SEVERAL OTHER TIMES. HAD ONE INSTANCE WHEN PULLED THE WIPERS TO CLEAN THE WINDSHIELD, THE SPRAYER WORKED BUT THE WIPERS DID NOT. ALOT OF ELECTRICAL ISSUES. TOOK TO DEALER 4 TIMES IN A MONTH SO THEY COULD "DUPLICATE" THE PROBLEMS, I ADVISED THAT THERE IS NO PATTERN TO THESE PROBLEMS. THEY TOLD ME TO CALL NISSAN USA IN TENNESSEE, I DID AND WENT BACK AND FORTH AND THEY SENT A NISSAN TECH TO THE DEALERSHIP. HE DIDN'T DRIVE THE CAR AND ADVISED WE DELETE ALL PHONES FROM THE CAR AND DRIVE IT THAT WAY FOR A FEW WEEKS. ALL PROBLEMS STILL GOING ON. NISSAN USA CALLED TODAY AND SAID TO GO BACK TO THE DEALER, THE CASE IS CLOSED AND THE DEALER MAYBE CAN WORK WITH US ON IT. THEY REASSURED ME THAT WE STILL HAVE THE WARRANTY SO THESE PROBLEMS ARE STILL COVERED. ALL INSTANCES HAPPENED WHETHER DRIVING, STARTING OR PARKING THE CAR. SO 4 TRIPS, 2 RENTAL CARS AND 2 DAYS OF MISSED WORK IN A MONTH AND DRIVING WHAT WE FEEL IS AN UNSAFE CAR.

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE OPERATING THE VEHICLE, THE BRAKE ASSIST RANDOMLY ACTIVATED AND CAUSED THE VEHICLE TO DECELERATE AND/OR STOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AT PRIORITY NISSAN (6390 RICHMOND RD, WILLIAMSBURG, VA). THE FRONT SENSORS WERE REPLACED AND A SOFTWARE UPDATE WAS PERFORMED, BUT THE FAILURES CONTINUED. ALSO, WHILE IN REVERSE, THE REAR SENSORS MALFUNCTIONED AND FAILED TO ALERT THAT A SECOND VEHICLE WAS POSITIONED IN THE REAR, WHICH COULD CAUSE THE DRIVER TO BACK INTO ANOTHER VEHICLE. IN ADDITION, WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED AND SET AT 55 MPH, THE SPEED WOULD INCREASE ON ITS OWN WHILE DRIVING ON A CURVED ROAD. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 5,000. *BF AS OF 5/30/19 NO VOLUME WITH NAVIGATION SYSTEM STILL, A/C NOT WORKING RIGHT. VEHICLE CONTINUES TO JERK WHEN PUSHING ON THE GAS. REMOTE START NOT WORKING AGAIN, NISSAN CONNECT HAS FROZEN UP AGAIN. CONSUMER WAS TOLD BY THE DEALER THERE WAS NOTHING TO REPAIR OR FIX ASIDE FROM THE THINGS THAT SHOWED UP ON DIAGNOSTIC'S. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

THE EMERGENCY BRAKING ENGAGES WITHOUT REASON. THIS HAS LED TO 2 NEAR MISSES. ONCE THE CAR JUST STOPPED IN THE ROAD. I THIOUGHT IT MIGHT HAVE MISINTERPRETED A SNOW PILE. THEN, DRIVING OVER A TRAIN CROSSING, THE CAR JUST STOPPED. LUCKILY I WAS ABLE TO GET IT MOVING BEFORE A TRAIN CAME. VERY SCARY! WHEN I CALLED THE SERVICE DEPARTMENT, THEY WERE NOT VERY CONCERNED. THEY THOUGHT THERE WOULD BE A SOFTWARE FIX IN A FEW WEEKS AND I SHOULD JUST SHUT OFF THE EMERGENCY BRAKING FEATURE UNTIL THEN! I PAID EXTRA FOR THIS FEATURE THAT IS MOST LIKELY GOING TO GET ME IN AN ACCIDENT!!! CRAZY!! I BELIEVE A RECALL IS NEEDED ASAP BEFORE SOMEONE GETS KILLED.

2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY.

FEB SYSTEM ACTIVATED WHEN CROSSING RAIL ROAD TRACKS. NOTHING WAS IN FRONT OF THE CAR. CAR STOPPED ON TRACKS. THIS HAPPENED TWICE. I DID NOT KNOW IT WAS THE FEB SYSTEM. I THOUGHT THE CAR JUST DIED. FINALLY PUT IT IN REVERSE BOTH TIMES AND BACKED OFF THE TRACKS. LUCKILY NO CARS WERE BEHIND ME. I TOOK CAR TO DEALER. SERVICE TECHNICIAN DROVE THE CAR TO THE SAME SPOT AND THE FEB SYSTEM ACTIVATED FOR A THIRD TIME ON THE TRACKS. CAR IS SITTING ON THE DEALER'S LOT WAITING FOR NISSAN ENGINEER TO COME. I HAVE ONLY HAD THE CAR FOR A MONTH AND THIS HAS HAPPENED 3 TIMES.

ON APRIL 11, 2018, I WAS DRIVING MY BRAND NEW 2018 NISSAN ROGUE. I HAD JUST GOTTEN OFF THE HIGHWAY, AND WAS DRIVING STRAIGHT ALONG A CITY STREET WHEN SUDDENLY THE BRAKES SLAMMED ON, THRUSTING ME FORWARD AND GIVING ME A NEAR HEART ATTACK. I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED, HAD THIS HAPPENED UNDER DIFFERENT CIRCUMSTANCES. THE EMERGENCY NOTICE ON THE DASHBOARD READ "MALFUNCTION! - SEE DRIVER MANUAL." I HAD THE FORESIGHT TO TAKE PICTURES OF THE DASHBOARD, WHICH I AM INCLUDING IN THIS COMPLAINT. THE ICON WAS THAT OF TWO CARS COLLIDING. THERE HAD BEEN NO CAR IN FRONT OF ME AND NOTHING TO COLLIDE WITH. THE MANUAL INDICATED THAT THE EMERGENCY BRAKE SYSTEM HAD MALFUNCTIONED. NEEDLESS TO SAY, I AM NOT ACHING TO DRIVE ANOTHER NISSAN ... EVER. I FILED A REPORT WITH NISSAN CORPORATE CONSUMER AFFAIRS THE SAME EVENING. THE CAR HAD 600 MILES ON IT. I HAD THE DEALERSHIP TOW THE CAR BACK TO THEIR LOCATION THE NEXT DAY. TO DATE, I HAVE NO CAR AND NO ANSWERS. NEITHER NISSAN, NOR THE DEALERSHIP IS CLAIMING RESPONSIBILITY, AND NEITHER BELIEVES THEY OWE ME ANY KIND OF ACCOMMODATIONS. FURTHERMORE, IN RESEARCHING THIS VERY WEBSITE, I CAME ACROSS FIVE (5) OTHER COMPLAINTS THAT WERE IDENTICAL TO MINE, AND WHICH HAPPENED WITHIN THE PAST MONTH OR TWO. THIS IS UNDOUBTEDLY A SYSTEMIC PROBLEM WITH THE CAR. IF POSSIBLE, I WOULD LIKE TO CONNECT WITH THESE OTHER CONSUMERS WHO ARE EXPERIENCING THIS PROBLEM. AFTER NISSAN FOLLOWED UP A FEW TIMES TO TELL ME THAT MY CASE WAS "UNDER REVIEW," NISSAN'S FINAL RESPONSE ON FRIDAY, APRIL 20, 2018, WAS TO TELL ME TO CALL "THE BETTER BUSINESS BUREAU." THEY EVEN OFFERED TO PROVIDE ME WITH THE PHONE NUMBER! MEANWHILE, I HAVE NO CAR, A REFUSAL FOR ACCOMMODATIONS FROM EITHER PARTY, AND LEGAL BILLS UNDERWAY. NICE!

TL* THE CONTACT LEASED A 2018 NISSAN ROGUE. WHEN THE VEHICLE WAS PARKED, THE ENGINE INDICATOR ILLUMINATED. THERE WAS NO WARNING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO FUCCILLO NISSAN (3893 NY-31, LIVERPOOL, NY 13090, 315-944-3200) WHERE THE TECHNICIAN REPROGRAMMED THE COMPUTER AND THE INDICATOR DIMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE PART WAS UNAVAILABLE AND WOULD BE AVAILABLE IN APPROXIMATELY ONE MONTH. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 258.

I PURCHASED MY 2018 ROGUE SL AWD IN MID MARCH 2018 AND I HAVE BEEN DEALING WITH ISSUES SINCE MARCH 27TH. THE FIRST ISSUE THAT I'VE NOTICED WAS A VERY MAJOR INCIDENT THAT HAS HAPPENED 3 TIMES WHILE DRIVING ON THE INTERSTATE (GOT VIDEO) THE (FEB) FORWARD EMERGENCY BRAKING ENGAGED WHILE DRIVING LUCKILY NO OTHER VEHICLES WERE AROUND! ALLEGEDLY THIS ISSUE WAS RECTIFIED ON JULY 11TH! ALSO THE AUDIO SYSTEM DOES A RESET AND LOCKS UP MOST TIMES! I HAVE TO TURN THE VEHICLE OFF TO GET IT TO WORK! THE WHEELS HAVE SPOTS ON THEM VERY NOTICEABLE WHEN THE SUN REFLECTS ON THEM (HAVE PHOTO) THE DEALERSHIP FIXED THEM LOOKS GOOD THEY CLAIM THEY BUFF THEM OUT BUT THEY LOOK BRAND NEW. I'VE BEEN IN A LOANER VEHICLE SINCE JUNE 27TH AND IT'S JULY 12TH 2017.5 ROGUE SL AWD I'VE NOTICED A HUGE DIFFERENCE ESPECIALLY IN MPG I'M CURRENTLY GETTING 28.9 MPG AND IN MY 2018 I'M GETTING AN AVG OF 24-25MPG WITHOUT A/C RUNNING! THE REASON WHY WE ARE GETTING LESS GAS MILEAGE IN THE 2018 AWD IS BECAUSE THE 4X4-I SYSTEM IS RUNNING 50% TORQUE ON REAR WHEELS LONGER THEN NEEDED! IN THE '17.5 IT RUNS 50% TORQUE IN THE FIRST GEAR UPON TAKE OFF AND THEN ADJUST AS NEEDED (SWITCH YOUR DISPLAY TO THE 4X4-I AND WATCH HOW LONG THE TORQUE IS USED ON THE REAR WHEELS)! ON A DRY SURFACE YOU DO NOT NEED THAT MUCH TORQUE THROUGHOUT THE OTHER GEARS! I POINTED THAT OUT TO THE TECHNICIAN AND HE GAVE ME A SLIGHT NOD! (THE ACCELERATOR SENSOR, YAW RATE SENSOR OR 4WD CONTROLLER MAY NOT BE WORKING CORRECTLY!) AND THE FINAL ISSUE IS THE ENGINE BRAKE IS NOT ENGAGING WHEN YOU SLOW DOWN TO BETWEEN 25 TO 40 MPH THE TECH ODOMETER SHOULD RISE UP TO 2 TO 4 RPM ACCORDING TO YOUR SPEED WHILE APPROACHING A STOPLIGHT OR STOPPING AND IN THE 2018 IT DOESN'T DO THAT IT RISES UP TO ABOUT 1.5 RPMS! YOU WILL PROBABLY NOT NOTICED THAT IF YOU'VE NEVER DRIVEN A NISSAN WITH A CVT IN IT! I HOPE THIS HELPS AND WE GET THE THESE FIXED! *TT *TR

THE AUTOMATIC EMERGENCY BRAKING SYSTEM INCORRECTLY ACTIVATED UNDER A FALSE-POSITIVE SITUATION RESULTING IN THE BRAKES BEING APPLIED WHILE CROSSING OVER A BRIDGE. LUCKILY, THERE WASN'T A VEHICLE FOLLOWING ME, OR ELSE THERE MAY HAVE BEEN A COLLISION.

ON 2-3-18, I BOUGHT A NEW 2018 NISSAN ROGUE FROM ED HICKS NISSAN IN CORPUS CHRISTI, TEXAS. THIS CAR HAD A HANDS FREE SYSTEM THAT ALLOWED CALLS TO BE MADE AND ANSWERED WITHOUT TOUCHING THE PHONE. IT WORKED WHEN WE BOUGHT THE CAR. IN LATE FEBRUARY, THE CALLING PORTION OF THE SYSTEM FAILED. WE ARE UNABLE TO PLACE CALLS WITHOUT DIALING THE NUMBER THROUGH THE PHONE. THE HANDS FREE SYSTEM DOES NOT WORK AS ADVERTISED. WE ARE UNABLE TO COMPLY WITH THE HANDS FREE LAWS OF THE CITY OF CORPUS CHRISTI EVEN THOUGH WE WERE ASSURED WE COULD WHEN WE BOUGHT THE CAR. THE DEALER HAS BEEN UNABLE TO FIX THE PROBLEM WHICH THEY NOW SAY DISABLES THE HANDS FREE SYSTEM IN MOST 2018 ROGUES. THEY SUGGESTED THAT I COMPLAIN TO NISSAN, WHICH I HAVE. MY NISSAN CASE NUMBER IS 30966074. MY ORIGINAL COMPLAINT WAS ESCALATED TO A YOUNG MAN NAMED ZACHRY. HIS PHONE NUMBER IS 615-725-7633. HE WAS VERY NICE BUT PROVIDED NO ANSWERS. NOW HE WON'T RETURN MY CALLS. I LEFT MESSAGES LAST FRIDAY, 5-11-18 AND MONDAY, 5-14-18. HE HAS FAILED TO RETURN MY CALLS. I ASKED THE DEALER TO REPLACE THE SYSTEM UNDER MY WARRANTY. THE SERVICE MANAGER, ROBERT TREVINO 361-227-5771, SAYS NISSAN WILL NOT AUTHORIZE THE REPAIR. I AM AT MY WITS END. NISSAN WILL NOT FIX THE PROBLEM OR REPLACE THE BAD UNIT WITH A NEW ONE AS IT SHOULD UNDER WARRANTY. I AM UNABLE TO COMPLY WITH THE LAWS OF THE CITY OF CORPUS CHRISTI AND AM PLACED IN THE POSITION OF BEING A DISTRACTED DRIVER IF I HAVE TO MAKE A CALL WHILE DRIVING. I ASK THAT YOU FORCE NISSAN TO REPAIR OR REPLACE THE HANDS FREE SYSTEM OF MY VEHICLE BEFORE I INJURE MY SELF OR SOMEONE ELSE.

NAVIGATION / RADIO REBOOTS WHILE DRIVING REQUIRING REPROGRAMMING.

BRAND NEW 2018 ROGUE WITH LESS THAN 700 MILES - THE AUTOMATIC BREAKING SYSTEMS ENGAGED FOR NO REASON WHILE MAKING A LEFT HAND TURN. THE CAR BEHIND ME HAD TO SWERVE NOT TO HIT ME OTHER TIMES THE SENSOR LIGHT FOR THE AUTOMATIC BREAKING SYSTEM FLASHES. ON ANOTHER DAY A WARNING CODE APPEARED STATING THE FRONT SENSOR WEREN'T WORKING DUE TO OBSTRUCTION.

BRAND NEW 2018 NISSAN ROGUE THAT HAS AROUND 2,000 MILES ON THE CAR: AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED WHEN DRIVING STRAIGHT DOWN A COUNTRY ROAD WHERE NO OTHER CAR WAS PRESENT. AN AUDIBLE WARNING SOUNDED AND THE VEHICLE SLOWED DOWN ON ITS OWN. SINCE THE INCIDENT, AN ERROR LIGHT FOR THE AUTOMATIC EMERGENCY BRAKING SYSTEM FLASHES ON THE DASHBOARD WITH AN AUDIBLE WARNING, THEN DISAPPEARS. ALL THE INCIDENTS HAVE OCCURRED DRIVING STRAIGHT DOWN A COUNTRY ROAD WHEN NO OTHER CAR IS IN FRONT OF MY OWN, AND THIS HAS OCCURRED SIX TIMES OVER THE LAST FIVE WEEKS.