2009 Nissan Versa Suspension Problems

The contact owns a 2009 Nissan Versa. The contact stated that while driving out of a parking lot at 10 MPH, the front end of the vehicle made an abnormally loud sound, and the contact noticed a strong rubber odor. The contact inspected underneath the vehicle and became aware that a part had fractured underneath the vehicle. The contact was able to reverse into the parking space. Several independent mechanics were contacted and advised that the failure might be related to the front coil springs corrosion and associated the failure with NHTSA Campaign Number: 15V573000 (Suspension); however, the VIN was not included in the recall. The contact stated that even though the vehicle was not registered in the States listed in the recall, the vehicle had been driven in one of the States listed while the contact was in school. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.

There is a safety recall campaign for the front coil springs breaking for all Nissan Versas registered in "salt states" The car is registered in a "salt state" and the the front coil has snapped. For a reason that neither corporate Nissan nor the local Nissan service center can explain, this car is excluded from repair.

MY SPRING BROKE WHILE PULLING INTO A TIRE SHOP AND WENT FLYING ACROSS A PARKING LOT, LEAVING PART OF THE BROKEN SPRING STUCK IN THE CRADLE.

REPLACING THE EXHAUST THE REAR SPRINGS WERE BROKEN TO THE POINT THE INSULATORS FELL OUT . THE SPRINGS ON BOTH THE REAR OF THE VEHICLE WERE BREAKING. THERE WASN'T ANY SIGNIFICANT RUST ON THE SPRINGS THERE WAS A RECALL ON THE FRONT WHICH WAS DONE. THE INSULATORS MISSING MAKES A METAL TO METAL CONTACT WHICH WOULD MAKE IT WEAR OUT FASTER AND MORE PRONE TO RUST. WHY ARE THE SPRINGS BREAKING?

FRONT COIL SPRING BROKE WHILE DRIVING

BROUGHT MY CAR IN FOR RECALLS AN DEALERSHIP DECIDED TO BREAK MY CAR AN NOT NOTIFY ABOUT BREAKKING OTHER PARTS THERE WERE NOT RECALLED AN I NEED A LF SWAY BAR LINK RF BALL JOINT AN COUPLE OTHER PARTS THEY BROKE MY RF SWAY BAR LINK AN NEVER TOLD ME WHEN I CALLED 4 TIMES THAT DAY. I EXPLAINED WHAT HAPPENED TO DEALERSHIP AN COOPERATE AN NOW MY CAR IS NOT DRIVEABLE BECAUSE IT IS HIGHLY UNSAFE AN IM VERY PISSED I HAVE A 8 MONTH OLD BABY WITH MEDICAL PROBLEMS AN CANT USE MY CAR

DRIVER SIDE REAR COIL SPRING BROKE

THE COIL SPRINGS THAT NISSAN INSTALLED IN MY CAR DUE TO THE 2015 RECALL HAVE, NOW, BOTH BROKEN AGAIN. THIS IS A MAJOR SAFETY ISSUE. NISSAN CONSUMER AFFAIRS REFUSES TO HELP ME WITH THE COST OF REPLACING THESE FAULTY PARTS BECAUSE THEY ARE 'OUT OF WARRANTY!' I HAVE BEEN DEALING WITH THIS ISSUE SINCE 2012 WHEN THE FIRST COIL SPRING BROKE, PUNCTURED MY TIRE, AND ALMOST CAUSED A SERIOUS ACCIDENT. THE CAR WAS IN MOTION WHEN THE MOST RECENT BREAK HAPPENED, I WAS TURNING OUT OF MY ALLEY WAY ONTO THE ROAD.

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING 30 MPH OVER BUMPY ROADS OR POTHOLES, THE VEHICLE MADE AN ABNORMAL NOISE FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

WHILE DRIVING IN THE FREEWAY AND ON THE STREET SEVERAL OCCASIONS, MY CAR WAS FEELING AS IF IT WAS GOING TO DIE ON ME WITH LOW POWER. I FELT REALLY UNSAFE. ONE DAY, I WAS DRIVING, THE CAR WAS TOO WEAK, I DECIDED TO DRIVE IT DIRECTLY TO NISSAN DEALERSHIP IN CERRITOS BECAUSE I KNEW THAT WAS IT, I WAS GOING TO DEFINETLY BE STRANDED. I WAS THERE FOR ABOUT 5 HOURS AND FINALLY I WAS TOLD THAT THE COIL NEEDED REPLACEMENT. LESS THAN A YEAR, I WAS TOLD THE COIL NEEDED TO BE REPLACED AGAIN. I RECENTLY SAW ON KELLY BLUE BOOK WEBSITE THAT THE COIL IS A RECALL. I NOTIFIED THE DEALER AND I AM TOLD THAT IT IS NOT A RECALL.

COIL SPRINGS CORROSION AND BINDING

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE MECHANIC INFORMED THE CONTACT THAT THE REAR LOWER CONTROL ARMS WERE FRACTURED DUE TO CORROSION AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE FRONT LOWER CONTROL ARMS WERE REPLACED BY AN INDEPENDENT MECHANIC ON SEPTEMBER 29, 2015, WHICH BECAME A RECALL IN 2015. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED CASE NUMBER: 32820454. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

REAR COIL SPRINGS BROKE FOR SIMILAR REASONS THAT THE FRONT COIL SPRINGS BREAK. (FRONT COIL SPRINGS ARE CURRENTLY UNDER RECALL). REAR COIL SPRINGS BROKE CAUSING A FLAT TIRE. REAR COIL SPRINGS NEEDED TO BE REPLACED TO SAFELY DRIVE THE VEHICLE; AND THE FLAT TIRE NEEDED REPLACED. REAR COIL SPRINGS WERE NOT PROPERLY MANUFACTURED AND COATED. THE VEHICLE WAS IN MOTION, ON A TOWNSHIP ROAD.

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE TURNING THE VEHICLE OUT OF A PARKING SPOT, THE CONTACT DETECTED A NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE COIL SPRING FRACTURED AFTER THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO WALSER NISSAN BURNSVILLE (14750 BUCK HILL RD, BURNSVILLE, MN 55306, (612) 395-4984) WHERE IT WAS DIAGNOSED THAT THE COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

MOTOR MOUNT BUSHING CRACKED, DETERIORATED. BROUGHT TO MY ATTENTION DURING LAST MAINTENANCE DONE. ADVISED TO REPLACE TO AVOID FUTURE DAMAGE TO DRIVE TRAIN.

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING UNKNOWN SPEEDS, THERE WAS A LOUD ABNORMAL CLICKING NOISE WHILE MAKING TURNS. ADDITIONALLY, THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE COIL SPRING WAS FRACTURED. THE CONTACT CALLED A LOCAL DEALER (VALLEY NISSAN OF LONGMONT, 1005 KEN PRATT BLVD, LONGMONT, CO 80501) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY OR RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THERE HAD NOT BEEN ANY DEATHS DUE TO THE MATTER. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 113,000.

I LIVE IN THE KANSAS CITY METRO, ON THE KANSAS SIDE, LESS THAN 10 MINUTES FROM THE BORDER TO MISSOURI. THERE IS A CURRENT RECALL THAT APPLIES TO THE FRONT COIL SPRINGS OF NISSAN VERSAS (NHTSA RECALL 17V-637) BECAUSE THE SPRINGS HAVE INSUFFICIENT CORROSION COATING. THIS CURRENT RECALL APPLIES TO MISSOURI BUT NOT KANSAS. I DRIVE MY CAR IN MISSOURI ALL THE TIME BECAUSE OF MY PROXIMITY TO MISSOURI AND MY HUSBAND IS EMPLOYED IN MISSOURI. MY FRONT, RIGHT COIL SPRING BROKE ON MARCH 17, 2018. THE COIL SPRING BROKE WHEN BACKING OUT OF MY PARKING SPOT AT MY APARTMENT IN A LOT THAT IS RELATIVELY NEW AND FLAT, MEANING NO POT HOLES. A LOUD BANG WAS HEARD AND WHEN MOVING THERE WAS A LOUD CREAKING SOUND. AFTER PULLING OUT ABOUT 3 FEET I PULLED BACK IN AND TURNED THE CAR OFF. I FOUND A ROUND METAL OBJECT ON THE GROUND NEAR THE FRONT WITH RUST ON IT. IT WAS FLAT ON ONE END AND BROKEN ON THE OTHER. AFTER INSPECTING THE FRONT PASSENGER SIDE'S WHEEL WELL I DISCOVERED THAT THE REMAINING PART OF THE COIL SPRING HAD SLIPPED OFF THE STRUT LIP AND PART OF THE COIL WAS PRESSING HARD AGAINST THE TIRE. THE APPEARANCE OF THE COIL SPRING STILL ON THE CAR MATCHED THE ONE I HAD FOUND. A MECHANIC AND TOW TRUCK OPERATOR VERIFIED IT WAS IN FACT THE COIL SPRING THAT HAD BROKEN. THE ATTACHED IMAGES ARE OF THE FRONT PASSENGER SIDE WHEEL WELL WITH COIL SPRING VISIBLE AND OF THE COIL SPRING PART THAT BROKE OFF. *JS

TAKATA RECALL I RECEIVED A NOTIFICATION IN THE MAIL, CALLED THE NUMBER, BUT WAS TOLD IT WILL BE UNTIL "SPRING" UNTIL I CAN HAVE MY CAR'S DRIVER AND PASSENGER AIRBAGS FIXED. UNTIL THEN, INSTRUCTED TO DRIVE MY CAR.

WE TOOK OUR NISSAN VERSA INTO TYNAN'S NISSAN (780 S HAVANA ST, AURORA, CO 80012) FOR THE RECALL ON THE COIL SPRINGS. AFTER THEY REPLACED THE COIL SPRINGS ON OUR LOW MILEAGE NISSAN VERSA, THE BALL JOINT ON THE PASSENGER SIDE FAILED WITHIN 10 MILES OF THEM REPLACING THE COIL SPRINGS FOR THE RECALL. WHEN THIS HAPPENED IT PUT MY AMANDA AND OUR CHILD IN DANGER. LUCKILY THEY ARE SAFE AND UNHARMED. JASON AT TYNAN'S NISSAN SERVICE DEPARTMENT INITIALLY APOLOGIZED AND SAID THEY WOULD TAKE CARE OF EVERYTHING AND GAVE US A LOANER VEHICLE, NOW 3 DAYS LATER THEY ARE TRYING CHANGING THEIR STORY AND TRYING TO MAKE US PAY FOR THE DAMAGE THEY CAUSED DURING THE RECALL REPAIR. THERE IS NO WAY THAT A PASSENGER SIDE BALL JOINT WOULD COINCIDENTALLY BREAK ON A LOW MILEAGE CAR IMMEDIATELY AFTER COIL SPRING REPLACEMENT UNLESS THEY DID SOMETHING WRONG TO THE VEHICLE TO CAUSE IT. TYNAN'S NISSAN IS EITHER NOT DOING THE RECALL REPAIRS PROPERLY, OR THEY PURPOSELY DAMAGED OUR CAR FOR THE PURPOSE OF TAKING OUR MONEY. EITHER WAY WE FEEL THEY SHOULD NO LONGER BE ALLOWED TO DO RECALL REPAIRS IF THEY CANNOT DO THEM WITHOUT CAUSING DAMAGES.

I HAVE 2 PROBLEMS. THE FIRST IS NISSAN CLAIMS TO NOT SUPPORT RECALLS ON MY VEHICLE BECAUSE IT HAS A SALVAGE TITLE. THE SECOND IS THAT I WAS NOT INFORMED OF A RECALL ON THIS VEHICLE FOR OVER 2 YEARS. IN 2015 I HAD A FRONT SUSPENSION COIL SPRING FRACTURE. I THOUGHT THIS WAS UNUSUAL AND WENT TO THE LOCAL DEALER AND BOUGHT AN OEM REPLACEMENT COIL AND REPLACED THE BROKEN SPRING MYSELF. IN 2017 BOTH OTHER COIL SPRING FAILED AS WELL AS THE REPLACEMENT I HAD BOUGHT FROM THE DEALER IN 2015. AT THIS POINT I RESEARCHED THE PROBLEM ON THE INTERNET AND DISCOVERED THE RECALL ON THIS PART. I REPLACED THE FAILED SPRINGS WITH AFTERMARKET PARTS TO GET THE CAR BACK ON THE ROAD. I THEN SUBMITTED PAPERWORK TO NISSAN FOR REIMBURSEMENT OF THE REPLACEMENT PARTS. I WAS JUST INFORMED BY NISSAN THAT THEY WILL REIMBURSE ME FOR THE COST BECAUSE I HAVE A SALVAGE TITLE. I AM NOT AWARE THAT A SALVAGE TITLE REMOVES THE MANUFACTURER FROM THE RESPONSIBILITY FOR REPLACEMENT PARTS. MY OTHER CONCERN IS THAT I WAS NOT INFORMED ABOUT THE RECALL IN A TIMELY MANNER. I DID NOT FIND OUT ABOUT THIS RECALL UNTIL THE SPRINGS BROKE. I STILL HAVE THE LAST TWO SPRINGS THAT BROKE IN MY GARAGE. I ALSO HAVE PICTURES SHOWING THAT THE LAST SPRING NEARLY PUNCTURED ONE OF THE WHEELS WHEN IT BROKE. I HAVE CORRESPONDENCE FROM ALECE AT NISSAN THAT I CAN PROVIDE DOCUMENTING THAT NISSAN WILL NOT SUPPORT RECALLS ON THIS VEHICLE BECAUSE IT HAS A SALVAGE TITLE. I CAN PROVIDE THESE EMAILS IF THEY ARE DESIRED.