NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Pontiac Vibe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owned a 2004 Pontiac Vibe. The contact stated that the wife was driving approximately 70 MPH when suddenly the vehicle erroneously turned to the right and drove across multiple lanes of traffic before crashing into a curb and flipping over, landing back on its wheels and stopping. The Highway Patrol was called to the scene. The wife was unable to exit the vehicle due to the damage to the front driver's door from the crash. They had to be forcefully opened by the emergency personnel. During the incident, the wife sustained bruising to both hands while attempting to forcefully turn the steering wheel and regain control of the vehicle. The wife was transported to the hospital and treated. A police report was taken at the scene, and the vehicle was towed away and later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 128,000.
See attached document for complaint.
As there is a NHTSA recall notice on the 2004 Toyota Matrix for a Takata air bag risk of explosion with shrapnel, should there also be a similar notice on the 2004 Pontiac Vibe, which is practically the same vehicle and was manufactured at the same plant in CA?
The contact’s father owns a 2004 Pontiac Vibe. The contact stated that after her father started the vehicle, the air bag inadvertently deployed without warning. As a result, the contact’s father sustained a mild concussion, and burns to the left and right arms that required medical attention. A police report was filed. The vehicle was towed to the contact’s residence. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.
p 185/75r15 (?) copy of email sent to Kost Tires Pa, BBB, State Attorney General's office: Sirs, Please forward to your corporate office. Two months ago, I replaced my entire front end (hubs, bearings, lower ball joints and outer ties rod ends) because the excessive noise these tires generated sounded a lot like bad bearings. The bearings themselves turned out to be fine. This tire blew out on me at 65-70 mph yesterday and almost killed me - the other front tire was almost just as bad. This manufacturer's quality control department should be notified asap, or steps should be taken to recall any of this brand that you've sold in order to limit your company's liability in case of an accidental death as a result of inadequate or insufficient safety standards. Again, this is after 4K miles on a "Kendra" tire rated for 60K - manufactured in Malaysia, Thailand or Vietnam (?). Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Takata recall. The contact owns a 2004 Pontiac Vibe. The contact received notification of NHTSA Campaign Number: 15V285000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS) THE VEHICLE WAS TAKEN TO THE JOHN HIESTER CHEVROLET DEALER (919-552-4942, LOCATED AT 3100 N MAIN ST, FUQUAY-VARINA, NC 27526) WHERE THE RECALLS WERE REPAIRED. HOWEVER, THE CONTACT WAS TOLD THAT THE DRIVER'S SIDE AIR BAG 'WAS HIGH PRESSURED' AND NEEDED TO BE REPAIRED. THE CONTACT WAS TOLD THAT THE FAILURE WAS NOT COVERED BY THE RECALL. THE MANUFACTURER NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE THE VEHICLE WAS IDLING WITH THE REAR DEFROSTER ACTIVATED, THE REAR HATCH WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO LUPIENT BUICK/GMC (7100 WAYZATA BLVD, GOLDEN VALLEY, MN 55426) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5481767211. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
TAKATA RECALL. MULTIPLE ATTEMPTS TO UPDATE INFO AT GM 'UPDATE YOUR INFO ' PAGE ON WEBSITE FAIL, CLAIMING PIN AND NAME ENTERED PROPERLY 'DOES NOT EXIST'. ATTEMPTS TO REPORT ARE PER THE INSTRUCTIONS ON MAILER FROM GM. I CALLED GM, TOLD ME TO GO TO WEBSITE. CALLED DEALER, TOLD ME TO CALL GM. ENDLESS DYSFUNCTIONAL LOOP. I SOLD THE SUBJECT VEHICLE TO WOBURN TOYOTA IN WOBURN, MA 3 YEARS AGO. OBVIOUSLY GM FAILS TO UPDATE OWNERSHIP SEARCHES, FAILS TO OPERATE REPORTING MECHANISMS PROPERLY (SUBJECT WEBSITE AND PHONE SERVICE).
TOOK MY CAR TO KENNY ROSS IN NORTH HUNTINGDON, PENNSYLVANIA 5 YEARS AGO TO HAVE THE RECALLS DONE THEY HAD TO ORDER THE PARTS NEVER CALLED SAYING THE PARTS WHERE IN CALLED SEVERAL TIMES SAID THEY DIDN'T HAVE THE PART. TOOK THE CAR BACK TO KENNY ROSS CHEVY DEALERSHIP ON TUESDAY 4/30/2019 THEY SAID THEY WOULD ORDER THE PARTS AGAIN. THEY CALLED A FEW DAYS LATER SAYING THEY COULDN'T FIX THE SAFETY RECALL ON MY CAR CAUSE OF IT BEING AN OLDER CAR. I BELIEVE THIS IS WRONG IT IS A SAFETY RECALL THAT THEY REFUSE TO FIX CAUSE IT'S OLDER THE CAR IS STILL IN GOOD CONDITION LOWER MILES AND THEY WON'T FIX IT I DON'T THINK I SHOULD HAVE TO RIDE ALL OVER THE STATE TO FIND A DEALERSHIP TO FIX IT THEY CARRY THE GM NAME THE ARE SUPPOSEDLY A CERTIFIED SERVICE DEALERSHIP BUT THEY WILL NOT FIX A SAFETY RECALL THIS HAS BEEN GOING ON FOR 5 YEARS I THINK THEY NEED TO BE SHUT DOWN AND NOT CARRY THE GM NAME TOTALLY RIDICULOUS.
TAKATA RECALL I HAVE A 2004 PONTIAC VIBE THAT WAS PART OF TWO TAKATA RECALLS, ONE WHICH WAS DONE BEFORE I PURCHASED THE CAR. RECENTLY AFTER THE GM DEALERSHIP WORKED ON IT AND REPLACED THE PASSENGER AIRBAG ON THE VEHICLE, THE RED AIRBAG LIGHT ON THE TACHOMETER STARTED GLOWING AND HAS GLOWED SINCE. I HAVE ANOTHER 2005 VIBE THAT HAS A SIMILAR ISSUE THAT I JUST REPORTED. GM AND THE DEALERSHIP REFUSED TO FIX THE ISSUE. THIS LIGHT WAS TRIGGERED AFTER THE RECALL WAS PERFORMED AT THE DEALERSHIP. WHY WOULDN'T THIS BE COVERED AND FIXED IF DURING THE RECALL? INSTEAD GM AND THEIR DEALERSHIP SAY THAT IT ISN'T UNDER WARRANTY AND THEIR WOULD BE A DIAGNOSTIC CHARGE OF $99 PLUS A COST TO FIX THE ISSUE. SEEMS LIKE A SAFETY ISSUE AND IT WAS CAUSED BY THE RECALL WORK.
MY GMC FACTORY INSTALLED IGNITION SWITCH KEY COMES OUT WHILE DRIVING! MY GMC FACTORY INSTALLED IGNITION SWITCH KEY DOES NOT OPEN THE DOOR OR HATCH THAT COULD PLACE MY FAMILY IN A DANGEROUS DEADLY SITUATION IN HAVE NEEDED TO GET IN MY CAR TO ESCAPE!
PREMATURE TRANSMISSION ISSUES, TRANSMISSION STOPPER WORKING AROUND 80K, MULTIPLE REPORTS OF ISSUES FOUND FROM THE SAME VEHICLE MODELS.
I AM A 100% DISABLE SERVICE-CONNECTED VIETNAM VETERAN WITH A SER-CONNECTED NERVOUS CONDITION, AND GMC INCLUDING THE CEO HAS CAUSE NEGLIGENT INFLICTION OF EMOTIONAL DISTRESS DURING MY DEMAND FOR THEM TO ANSWER MY QUESTIONS! GMC HAS BEEN, WHAT I BELIEVE TO BE INTENTIONALLY & CRIMINALLY WITH-HOLDING DEMANDED INFORMATION THAT I REQUEST BY 10S + 10S EMAILS REQUESTED FOR THE SAFETY OF MY FAMILY LIVES, TO REPLY TO THE QUESTION DOES MY CAR NOW HAVE A DRIVER OR PASSENGER SIDE AIRBAG THAT CONTAIN AMMONIUM NITRATE WITH OR WITHOUT A DRYING AGENT! IN AN EMAIL I RECEIVED FROM EXECREFERRAL@GM.COM GENERAL MOTORS RECEIVED THE LETTER YOU SENT OUR CEO DATED FEBRUARY 1, 2019, AS WELL AS THE EMAILS YOU HAVE SENT THIS WEEK. I AM RESPONDING ON HER BEHALF. --IT IS MY UNDERSTANDING THAT YOU CLAIM TO HAVE SUSTAINED EMOTIONAL DISTRESS PRESENTING YOUR VEHICLE FOR AIRBAG-RELATED SERVICE AT TWO DIFFERENT DEALERSHIPS. ACCORDING TO YOUR LETTER, YOU HAD A NEGATIVE EXPERIENCE AT BONES TOYOTA, FOLLOWED BY A NEGATIVE EXPERIENCE AT WHITE MOTORS. BASED UPON THESE NEGATIVE EXPERIENCES, YOU EXPRESSED CONCERN FOR YOUR SAFETY AND STATED YOUR INTENTION TO CONTACT ATTORNEYS ABOUT REPRESENTING YOU IN A LAWSUIT, AS WELL AS THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. I WAS TOLD AT WHITE MOTORS GMC AND GMC THAT DID NOT AND WOULD REPORT MY CAR TO THE NHTSA, FOR ITS FAULTY IGNITION SWITCH WHERE THE IGNITION COMES OUT WHILE DRIVING AND IGNITION KEY DOES NOT UNLOCK THE DOOR OR HATCH, CREATING A DANGEROUS SITUATION, SUCH AS IN THE FAULTY IGNITION SWITCH ISSUE IN WHICH GMC WAS SEP 20, 2018 ... A U.S. JUDGE HAS DISMISSED A GM IGNITION SWITCH CRIMINAL CASE AFTER ... SAFETY OF ITS VEHICLES, LEADING TO 124 DEATHS FROM A FAULTY IGNITION SWITCH.!
TAKATA AIRBAG. I TOOK MY 2004 PONTIAC VIBE TO CAPITOL CHEV IN AUSTIN, TX TO HAVE THE AIRBAGS REPLACED IAC WITH THE RECALL. WHEN I GOT IT BACK, THE AIR BAG WARNING LIGHT WAS FLASHING. I ASKED THE SERVICE ADJUSTOR AND HE SAID IT CAME IN THAT WAY. WELL, I CONTACT GM CUSTOMER SERVICE AND EXPLAINED TO THEM THAT THE CAR HAS VERY BEEN IN AN ACCIDENT OR THE AIRBAGS HAVE EXPERIENCE ANY PROBLEMS TILL NOW. I ADVISED THEM I CAN PROVE IT AS THE CAR WAS SERVICED A MONTH PRIOR BY FIRESTONE. WELL THEY SAID THEY WILL CHARGE ME $75.00 TO DO A CHECK AND I SAID NO. FINALLY THEY DECIDED TO LOOK AT IT AGAIN. WELL, THEY COULD NOT FIND THE PROBLEM. THE SERVICE ADJUSTOR SAID THE AIRBAG AND MODULE IS NOT CONNECTING TO THE CAR COMPUTER TO REPORT IT READY, ARMED, AND ON STAND BY. THEY FOUND SOME CORROSION ON SEVERAL PLUGS BUT THAT DID NOT CLEAR UP THE PROBLEM. WELL NOW THEY WANT 750.00 TO TEST THE WHOLE SYSTEM TO DETERMINE WHAT IS THE PROBLEM. THE PROBLEM DID NOT START UNTIL I TOOK IT IN FOR THE AIRBAG RECALL. I GOOGLE GM RECALL AND IT APPEARS THEY ARE ONLY COVERING THE AIRBAGS AND MODULES, NOTHING AFTER THAT IF ANY PROBLEM ARISES FROM THE INCOMPABILITY OF NEW PARTS INTERFACING WITH OLD COMPUTERS. SO I PICKED UP THE CAR AND PARKED IT. SO MUCH FOR GM DOING THE RIGHT THING.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINDSAY BUICK GMC (250 W SHIRLEY AVE, WARRENTON, VA 20186, (540) 987-2082) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE AVAILABLE; HOWEVER, NO ACTION WAS TAKEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE BAKER CADILLAC OF CHARLESTON DEALER, LOCATED AT 1621 SAVANNAH HWY, CHARLESTON, SC 29407) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNED A 2004 PONTIAC VIBE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. THE VIN WAS INVALID.
08-08-2018> VEHICLE DRIVERS SIDE WINDOW WHEN ROLLED DOWN MAKES A LOUD POPPING NOISE. TOOK IT TO GM DEALERSHIP H&H IN COUNCIL BLUFFS, IA. THEY SAID IT IS THE WINDOW REGULATOR WHICH IS WORN OUT. THE CAR HAS 95,500 MILES ON IT. IN READING OTHER OWNERS COMMENTS/COMPLAINTS THEY HAD A SIMILAR PROBLEM WHICH WAS NOT ASSOCIATED WITH THE RECALL FOR BOLTS. IN SEVERAL SITUATIONS THE WINDOW SHATTERED DUE TO THIS PROBLEM. THIS WOULD HAPPEN WHETHER THE VEHICLE WAS STATIONARY OR DRIVING ON THE ROAD. I TOOK IT IN FOR REPAIR AND THEY STATED IT WAS THE WINDOW REGULATOR WHICH NEEDED REPLACED AS IT WAS WORN OUT, COST $240.00 AND TOLD ME THE PASSENGER SIDE WINDOW WAS ALSO WORN BUT WAS NOT MAKING THE NOISE YET. WHEN VEHICLE GETS OUT OF REPAIR SHOP I HOPE THE PROBLEM IS CURED BUT FROM REVIEWING SIMILAR CUSTOMER COMMENTS I BELIEVE IT WILL HAPPEN AGAIN SOMETIME. I HAVE REPORTED THE PROBLEM TO NHTSA WITH REFERENCE#- 1260755.
DRIVER SIDE WINDOW MADE A LOUD CLANKING NOISE WHEN USING THE POWER SWITCH TO LOWER IT WITH THE DRIVER DOOR CLOSED. THIS OCCURRED SEVERAL TIMES BOTH DURING DRIVING AND WHILE IN PARK. DRIVER SIDE WINDOW WILL NOT RISE TO THE CLOSED POSITION, IT IS ALL THE WAY DOWN. WHEN DEPRESSING THE DRIVER SIDE WINDOW SWITCH TO RAISE THE WINDOW THE MOTOR OF THE POWER WINDOW CAN BE HEARD RUNNING, WHILE THE WINDOW ITSELF REMAINS IN THE DOWN POSITION. AN EXAMINATION OF THE POWER WINDOW SYSTEM CONCLUDED THAT THE BOLTS THAT HOLD THE POWER WINDOW REGULATOR IN PLACE HAD BECOME LOOSE, TWO OF WHICH WERE MISSING. AS A RESULT, THE WINDOW HAD SLIPPED FROM ITS TRACK BECOMING A PROJECTILE INSIDE THE DRIVER DOOR.
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE THE FRONT DRIVER'S SIDE WINDOW WAS GOING DOWN, A CLUNKING SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (H&H BUICK, 3400 S. EXPRESSWAY ST., COUNCIL BLUFFS, IA, 844-879-6715) WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 95,500. *TT CONSUMER STATED THE PREVIOUS RECALL NOTICE WAS ACCOMPLISHED IN MAY OF 2017 BUT WINDOW PROBLEMS WERE PRESENT AFTER THAT WAS DONE. THE DEALER REPLACED THE WINDOW REGULATOR BUT IT DID NOT SOLVE THE PROBLEM. MY DRIVERS SIDE STILL CLUNKS WHEN WINDOW IS ROLLED DOWN AND IT SOUNDS LIKE WINDOW COULD BREAK AT SOME POINT, THIS SHOULD NOT HAPPEN AND IS DANDEROUS. REPLACING THE BELTS ON THE ORIGINAL RECALL WORKED FOR A TIME BUT IT CAME BACK. I WAS TOLD A NEW REGULATOR FOR THE WINDOW WOULD SOLVE THE PROBLEM. AFTER WINDOW REGULATOR WAS REPLACED THE CLUNKING SOUND STILL HAPPENS. UPDATED 10/18/18*JB
HOOD LATCH FAILED AT HIGHWAY SPEEDS ALLOWING THE HOOD TO OPEN AND BEND BACKWARDS, BREAKING WINDSHIELD, FULLY OBSTRUCTING DRIVER'S VIEW, AND DAMAGING THE ROOF OF THE VEHICLE AS WELL AS THE HOOD, HINGES, AND BODY PANELS
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSS PONTIAC GMC (14 E MAIN ST, GRANVILLE, NY 12832) WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 180,000.
DRIVER SIDE WINDOW IS STICKING AND MAKE ERRATIC MOVEMENT GOING UP AND APPEARS TO NOT BE TRACKING CORRECTLY. THIS CAR HAS BEEN OWNED BY SAME FAMILY SINCE NEW IN 2004 AND THIS ISSUE HAS BEEN NOTICEABLE FOR SOME TIME NOW. PASSENGER SIDE IS SLOW IN COMING UP I FOUND GM RECALL #07273 CAME UP ONLINE UNDER VISIBILITY RECALL SERVICE BULLETIN 08V162000 DATED 04/10/08 AND WONDERED IF THIS WAS A CAUSE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (CARSON MOTORS, 200 BUCHANAN ST, CARTHAGE, IL 62321, PHONE NUMBER: (217) 357-2925) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER AND WOULD CALL WHEN THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. GM HAS TOLD ME FOR THE PAST 2 YEARS, THAT THE PARTS TO DO THIS RECALL ARE "NOT AVAILABLE." THE LAST EMAILS I HAVE HAD WITH GM CORPORATE, THEY TOLD ME "THE PARTS AND THE REPAIR HAVE NOT BEEN RELEASED YET." ON A TWO YEAR RECALL. YET THEY DO CONTINUE TO SEND ME CARDS IN THE MAIL TELLING ME TO TAKE IT TO THE DEALER SHIP TO BE REPAIRED. I THINK A TWO YEAR TIME FRAME IS MORE THAN ENOUGH TIME TO HAVE IT REPAIRED, SPECIALLY WHEN THERE ARE REPORTED 8.8 MILLION RECALLS ALREADY DONE.
NEW TO ME PURCHASE. FIRST TIME I FILLED THE FUEL TANK I GET A STRONG SMELL OF FUEL INSIDE THE VEHICLE.
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE FOR THE AIR BAGS AND RECEIVED THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED A YELLOW LIGHT PRIOR TO THE RECALL REPAIR. AFTERWARDS, THE AIR BAG WARNING INDICATOR ILLUMINATED A RED LIGHT. THE CONTACT CALLED THE DEALER THAT PERFORMED THE RECALL REPAIR (THURSTON AUTO PLAZA, 2800 N STATE STREET, UKIAH, CA 95482; 707-832-4106) AND WAS INFORMED THAT THE REPAIR WAS COMPLETED AND THE WARNING INDICATOR MAY INDICATE A SEPARATE FAILURE. THE DEALER ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
TAKATA RECALL I'M A DISABLED VETERAN RESIDING IN GEORGIA AND I'M HAVING A HARD TIME FINDING A GM DEALER TO REPAIR MY TWO OPEN RECALLS ON MY 2004 PONTIAC VIBE. I'M AFRAID THAT I COULD GET SERIOUSLY INJURED IN THE EVENT OF AN ACCIDENT. *TR
TAKATA RECALL MY FIRST CALL TO PONTIAC 1-800-762-2737 WAS ON JULY 14, 2016 AFTER I TOOK MY CAR TO RACEWAY CHEVROLET FOR THE TAKATA RECALL. WHEN THEY FINISHED, THE AIR BAG COVER WAS UP ABOUT 3 INCHES FROM THE DASH BOARD, I GOT THE CLERK TO COME SEE. SHE SAID IT SHOULD NOT BE LIKE THAT AND GOT THE MECHANIC. HE STARTED PUSHING DOWN ON THE AIR BAG COVER TRYING TO MAKE IT GO DOWN, I TOLD HIM THAT PUSHING DOWN ON THE AIRBAG LIKE THAT WAS NOT SAFE AND IT MIGHT EXPLODE OUT. IT DIDN'T GO DOWN, HE PULLED OUT THE GLOVE COMPARTMENT AND WENT IN FROM THE BOTTOM AND TRIED, IT WAS STILL UP. HE SAID HE HAD TO TAKE IT BACK IN THE SHOP FOR ABOUT 15 MINUTES, AFTER 30MINUTES I WAS GIVEN MY KEYS, THE AIRBAG COVER WAS STILL UP A LITTLE I STARTED THE CAR AND THE AIRBAG LIGHT CAME ON, I TOLD CLERK. THEY DID NOTHING. THIS IS A SERIOUS SAFETY ISSUE TO ME A PONTIAC REPRESENTATIVE CALLED ME ON AUGUST 19, 2016 RACEWAY CHEVROLET FOR A THREE WAY CALL WITH MR. LINDEN, RACEWAY CHEVROLET MANAGER, MR. LINDEN TOLD THE PONTIAC REPRESENTATIVE THAT HE WOULD GIVE ME A FREE 30 MINUTE COURTESY CHECK ON MONDAY AUGUST 22, 2016. ON MONDAY AUGUST 22, 2016, I TOOK MY CAR BACK TO RACEWAY CHEVROLET, IN HARTSVILLE SC MR. LINDON CAME AND ASKED FOR MY KEYS AND SAID THAT HE WAS GOING TO GET THE HAND HELD CAR READER AND IT WON'T BE LONG. HE RETURNED IN 10 MINUTES AND WE WENT TO HIS OFFICE AND STARTED TELLING ME ABOUT USED CAR THAT COULD HAVE BEEN IN AN ACCIDENT AND THAT COULD CAUSE THE AIRBAG LIGHT TO COME AFTER THE RECALL PART WAS REPLACED. HE SAID THAT IT WOULD COST 15,000 TO REPLACE THE AIRBAG IN MY CAR AND 199.00 TO RUN A FULL CHECK. I DON'T HAVE THAT KIND OF MONEY. HE TOLD ME THAT IF I HAD AN ACCIDENT THAT MY AIRBAGS WOULD NOT DEPLOY. EVERY TIME I GET IN MY CAR AND SEE THE AIRBAG LIGHT ON, THE AIRBAG COVER UP AND BEING TOLD THE AIRBAGS WONT DEPLOY IS UNSAFE AND UNFAIR AFTER A RECALL.
THERE ARE TWO RECALLS ON OUR CALL FOR THE SRS AND AIRBAGS BUT WHEN WE BROUGHT IT IN THERE WERE NO PARTS AVAILABLE, SO THEY ARE UNABLE TO FIX THE PROBLEM. IT IS OUR ONLY CAR SO WE JUST HAVE TO KEEP DRIVING IT WITH THESE POTENTIAL DANGERS TO OURSELVES AND OTHER DRIVERS ON THE ROAD.
WE PURCHASED A USED 2004 PONTIAC VIBE GT WITH A 6-SPEED MANUAL TRANSMISSION. WHILE DRIVING DOWN THE HIGHWAY AT 70MPH, THE GEAR STICK POPPED OUT OF GEAR. WAS ABLE TO PUT IT BACK INTO GEAR BUT ONLY FOR A FEW SECONDS BEFORE THE GEAR STICK POPPED AGAIN. CAR AND TRANSMISSION ONLY HAVE 80,000 MILES ON THEM. READING FORUMS ONLINE, TRANSMISSION PROBLEMS SEEM TO BE THE NORM FOR PONTIAC VIBES. WHAT CAN BE DONE TO CORRECT THE ISSUE?
RIGHT REAR SUSPENSION CRADLE RUSTED CAUSING STRUT MOUNT TO DETACH FROM FRAME.
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT REAR DRIVER SIDE DOOR WOULD NOT OPEN OR LOCK UNLESS THE MASTER SWITCH WAS PRESSED. THE VEHICLE WAS BROKEN INTO DUE TO THE DOOR NOT AUTOMATICALLY LOCKING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/20/16*LJ THE CONSUMER STATED ALL THE DOORS OPENED AND CLOSED AUTOMATICALLY, EXCEPT THE REAR DOOR BEHIND THE DRIVERS SEAT. UPDATED 06/01/16.*JB
TAKATA AIR BAGS RECALL - I HAVE BEEN MAILED SEVERAL LETTERS OVER THE PAST TWO YEARS REGARDING THE ORIGINAL RECALL ON THE AIR BAGS. EACH TIME I HAVE RECEIVED THIS LETTER, I HAVE CALLED THE DEALER WHERE I PURCHASED THE VEHICLE FOR THE GM RECALL 13030 RECALL. EVERY TIME I HAVE CALLED I AM TOLD THEY DO NOT HAVE THE RECALLED PART TO FIX IT AND THEY DON'T KNOW WHEN THEY WILL GET IT. TODAY I RECEIVED ANOTHER RECALL LETTER FOR GM RECALL 14877, WHICH ALSO MENTIONED THE 13030 RECALL. AGAIN, I CALLED MY LOCAL DEALER WHO TOLD ME THE FIRST RECALL PART IS NOT AVAILABLE AND THEY DON'T KNOW WHEN IT WILL BE AVAILABLE BUT IT IS VERY DANGEROUS AND NOT TO HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT. NOW I READ IT IS POSSIBLE THE DRIVER'S SIDE AIRBAG MAY HAVE THE SAME DANGER - I HAVE WAITED TO REMEDY THIS RECALL FOR TWO YEARS! MY DEALER ORDERED THE PART FOR THE 14677 RECALL. MY QUESTION/COMPLAINT IS: WHAT HAPPENS TO THE AIRBAG IF THEY DAMAGE THE ALREADY RECALLED AIRBAG IN THE PROCESS OF FIXING THIS SECOND RECALL. AM I UNSAFE DRIVING MY CAR WITH THIS AIRBAG RECALL POSSIBLY ON THE DRIVER'S SIDE ALSO? WHAT IS MY RECOURSE IN DRIVING WHAT I NOW CONSIDER AN UNSAFE VEHICLE? THIS IS COMPLETELY UNACCEPTABLE.
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE DRIVING 25 MPH, THE TIRES MADE CONTACT WITH THE SIDEWALK. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A POLE. THE AIR BAGS DEPLOYED AND EMITTED FLAMES AND METAL FRAGMENTS. THE CONTACT MENTIONED THAT THE WINDSHIELD SHATTERED. DUE TO THE FLAMES, THE SEATS AND HEADLINER WERE COMPLETELY BURNED. THE DRIVER AND PASSENGER SUSTAINED BURNS TO THE NECK, LEGS, AND ARMS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V286000 (AIR BAGS) AND 15V043000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
DRIVING HOME TWO NIGHTS AGO THROUGH THE CITY AND THE DRIVER'S SIDE WINDOW WOULDN'T ROLL UP AND ALMOST BROKE. IT IS LOOSE OF THE REGULATOR AND OUT OF THE TRACK. ONCE I GOT HOME, I HAD TO REMOVE SIDE PANEL TO GET IT BACK IN THE GUIDE IN ORDER TO CLOSE IT. STILL BROKEN. GM/PONTIAC SAYS IT IS NOT WITHIN THE ASSIGNED RECALL VINS. BUT IT IS THE EXACT SAME ISSUE!
I TOOK MY VEHICLE IN FOR THE AIRBAG RECALL AND ALSO WANTED THE RECALL FOR THE WINDOW REGULATOR TO BE TAKEN CARE OF. I WAS TOLD THAT IT HAD EXPIRED? MY DRIVERS SUDE WINDOW US DEFINATELY AFFECTED AS IT MAKES A LOUD METALIC THUMP GOING DOWN ABOUT MIDWAY.THE DEALER WAS GMC ZUBOR IN TAYLOR MI. I WASNT AWARE A SAFETY RECALL COULD EXPIRE.
11/15 MY AIRBAG LIGHT CAME ON I WENT TO THE DEALER AND WAS ADVISED THERE WAS A RECALL AND THE LIGHT MEANS EITHER THE AIRBAG WONT DEPLOY IN A CRASH OR DEPLOY UNEXPECTLY. GRAND TOLD ME TO WAIT UNTIL I RECIEVE A NOTICE FROM GM AND THEN CALL TO MAKE APPT. I RECIEVED NOTICE, DEALER REPACED RECALL PART (THE BRAINS) BUT THE LIGHT WAS STILL ON. I WAS THEN TOLD THERE WAS A 2ND RECALL AND THAT WOULD FIX THE PROBLEM BUT AGAIN I HAD TO WAIT TIL I RECIEVED NOTICE. ON 2/19/16 I HAD TODD WENZEL REPAIR THE AIRBAG PROBLEM BUT THE LIGHT REMAINED ON. I WAS CHARGED $60 TO BE TOLD THE 2 RECALLS HAD NOT FIX THE PROBLEM. I AM BEING ASK TO PAY $1300.00 TO FIX MY AIRBAG. THE RECALLED PARTS ARE NOT FIXING THE AIRBAGS I SHOULD NOT BE ASKED TO PAY AFTER 2 RECALLS. THE DEALERS ARE MAKING MONEY ON THIS PROBLEM. PLEASE LOOK IN TO THE PROBLEM.. ENCLOSED IS THE INVOICE.
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE CLOSING THE DRIVER SIDE WINDOW, THE WINDOW SHATTERED WITHOUT WARNING AND THE PIECES STRUCK THE CONTACT'S FACE. THE CONTACT STATED THAT PIECES OF GLASS STUCK TO HER FACE AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 188,000.
BOUGHT VEHICLE FROM DEARER CARFAX CLEAR. DRIVING 55 MPH ON ROAD, CAR ENGINE/TRANSMISSION SEIZED UP AND I LOST CONTROL OF VEHICLE. TRIED TO PUT IN 1ST GEAR (6 SPEED MANUAL) CLUTCH WOULD NOT ENGAGE, VEHICLE DIED. BATTERY OK, FLUIDS OK, NO PRIOR ISSUES WITH VEHICLE, HAD TOWED TO DEALER. TOLD ENGINE/TRANSMISSION SEIZED UP. TRANSMISSION BEARINGS DEFECTIVE, DEFECTIVE MAIN SHAFT BEARING, DEFECTIVE CLUSTER SHAFT BEARING. THE VEHICLE MADE A GRINDING NOISE SHORTLY BEFORE SEIZING UP AND STOPPING ON THE ROAD AT A HIGH SPEED.
​ HI MY NAME IS [XXX] AND I HEAR THAT THERE HAS BEEN SOME AIRBAG RECALLS SINCE 2014 AND I AM NOT SURE IF IT IS TO LATE OR NOT AND I AM NOT SURE IF WE CAN EVEN GET ANY MONEY AND IF WE CAN I AM NOT SURE HOW MUCH WE CAN GET AND IF WE CAN I REALLY WISH MY HUSBAND AND I COULD GET 80 MILLIONS DOLLARS. BUT MY HUSBAND AND I WAS IN A REAL BAD CAR ACCIDENT ON FEBRUARY 20, 2015 AND I AM NOT SURE WEATHER OR NOT IF THE AIRBAG CAST MY INJURY'S THAT I HAVE TO DEAL WITH EVERYDAY NOW AND I HAVE FOOT DROP FROM THE ACCIDENT AND I AM NOT SURE INFORMATION YOU NEED OR WHO TO SEND IT TO. BUT I CAN SEND PICTURES OF MY HUSBAND'S AND I'S ACCIDENT AND OUR ACCIDENT HAPPEN IN LOUISIANA AND SO HERE IS THE VIN NUMBER [XXX] AND THE CAR THAT MY HUSBAND AND I WAS IN WAS A ]VIBE AND HERE IS PICTURE OF OUR ACCIDENT AND IF YOU NEED TO CALL ME AND TALK TO ME OR MY HUSBAND YOU CAN CALL ME AT [XXX] THANKS AND HAVE A NICE DAY. FROM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON 2/20/2015 MY HUSBAND AND I WAS IN A REAL BAD CAR ACCIDENT IN DENHAM SPRINGS, LA AND YEAH THE ACCIDENT WAS MY HUSBAND'S FAULT BUT MY HUSBAND AND I STILL REALLY FEEL THAT THE AIRBAGS CAUSED OUR INJURIES AND WE CAN'T EVEN PROOF IT WAS THE AIRBAGS THAT CAUSED OUR INJURIES AND WE WOULD LIKE TO KNOW HOW LONG THE 2004 PONTIAC VIBE HAS BEEN UNDER RECALL AND HERE IS THE VIN NUMBER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING MY VEHICLE, THE AIRBAG WARNING LIGHT BEGAN FLASHING. WHEN I CHECKED MY OWNER'S MANUAL, IT SAID IF THE WARNING LIGHT CONTINUED TO BLINK, DEALER SHOULD BE CONTACTED. ED MORSE CUSTOMER SERVICE TOLD ME THAT THERE IS A RECALL AND PARTS ARE NOT AVAILABLE YET. I EXPRESSED CONCERN SINCE I HAD RECEIVED A SAFETY RECALL LETTER FROM PONTIAC IN MARCH 2015 BUT HAVE NOT BEEN CONTACTED AGAIN. I MENTIONED THAT I WAS FEARFUL, NOW THAT THE WARNING LIGHT IS CONSTANTLY BLINKING AND BECAUSE OF TRAGIC NEWS REPORTS CONCERNING RECALLS. THE REPRESENTATIVE TOLD ME WELL, "NEWS MEDIA EXAGGERATES". WOW! I THEN FOLLOWED INSTRUCTIONS ON RECALL LETTER TO CALL 800 NUMBER FOR PONTIAC CUSTOMER ASISTANCE, RECEIVED AN APOLOGY, AND TOLD THAT "THE STATUS OF THE RECALL IS INCOMPLETE" AND "NO TIME FRAME IS GIVEN". (SERVICE REQUEST AND CONVERSATION # 8-1579067613. THIS NOW BRINGS ME TO FILING THIS COMPLAINT.
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V385000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/06/15*LJ UPDATED 2/2/2016*JS *CN
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TODAY I RECEIVED A GM SAFETY RECALL 14491 NOTICE WHICH STATED "UNTIL THE REPAIR IS PERFORMED, THE FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED". THE NOTICE STATES "PARTS TO REPAIR YOUR VEHICLE ARE NOT CURRENTLY AVAILABLE" AND IT DOES NOT GIVE ANY INDICATION AS TO WHEN THE PARTS WILL BE AVAILABLE AND THE REPAIR CAN BE PERFORMED. MY WIFE AND I ARE IN OUR 70S AND WE ALWAYS TRAVEL TOGETHER AND NOT BEING ABLE TO OCCUPY THE FRONT PASSENGER SEAT UNTIL THE REPAIR IS PERFORMED AT SOME INDETERMINATE TIME IN THE FUTURE IS NOT AN ACCEPTABLE SOLUTION.
Data synced from NHTSA on May 4, 2026