NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Ram 1500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I just looked up that some of the Ram 1500 (2015) models are also in the recall on the Three way coolant valve.I have now purchased Four (4) replacement parts for this ongoing issue. Also replaced my engine. What to do?
The electric power steering has slowly become sluggish. At first I noticed the steering wheel was not returning to center after a turn and I would have to assist steering the truck back straight. This started maybe a month ago and being mechanically inclined I thought maybe it was an alignment issue (not enough caster possibly). Then as I left home this morning, out of the blue, the steering was very heavy with substantially less assist. It was difficult parking and even more sluggish returning to center from a turn requiring full hands on steering back to straight ahead. Looking the issue up on the Internet, I find a recall for this issue in 2016 on a small number of this model and now an new ongoing NHTSA investigation since August 2023. I am the third owner of this truck and it has had great care and is in generally fine condition for a 10 year old truck. I have already had to convert the truck back to coil spring suspension due to the air suspension system crapping out. I don't believe a steering system should give out at only 109,000 miles. I believe Stellantis should be held accountable for major system such as steering failing with such low mileage.
On about [XXX], I was driving and my engine felt like it missed and my check engine light came on and a message appeared telling me to get remote throttle serviced. The truck began to drive badly and lack of acceleration made it difficult to maneuver in traffic. The truck was very difficult to start and unsafe to pull into traffic due to lagging ability to accelerate. I took it to a Firestone and they pulled the codes and said the crankshaft sensor and crank tone wheel had failed and needed replacing. I decided to take it to a RAM dealer in Franklin TN to confirm the diagnosis. After about a week, they confirmed and said crankshaft sensor and reluctor wheel needed to be replaced. I asked them if it would be covered under the recall (FCA W58) on the known defect of the crank tone wheel delaminating. When the recall occurred, I had the temporary solution of a computer flash done back in 2021, but the actual defective part was not replaced. They reported back to me that the cost of the repair would not be covered. They said my truck was too old, but the defect was discovered while my truck was still under warranty. Also, under a previous FCA lawsuit, they were made to pay truck owners money and extend their warranty. How can they get away with not having to rectify a known defect without fixing the problem? The computer flash simply allowed the vehicle to continue to operate, but it was by no means safe to operate on public streets in traffic. Will the NHTSA make FCA actually fix this problem? Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 Ram 1500. The contact stated while driving 70 MPH, the vehicle experienced loss of power steering functionality. The contact pulled over to the side of the road, and turned off and restarted the vehicle. The contact resumed driving; however, the power steering was intermittently inoperable while driving. The contact stated that the failure had been recurring while driving, causing the vehicle to jerk while turning. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack and pinon gears, the intermediate shaft, and the steering wheel needed to be replaced. Additionally, an alignment was needed. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
Complete power steering failure happened twice on my truck. First time was at around 150000 miles and failed while I was driving. I was driving straight and suddenly the power steering completely failed. I replaced the steering rack with a used rack from a 2013 RAM 1500 and that one failed at 235153 miles. The second power steering rack failed on vehicle startup. The date and mileage listed in the additional details are for the second power steering rack's failure. The original steering rack failed around 2021 and I was traveling around 40-60 miles per hour.
Intermittent power steering loss. Steering becomes very difficult to turn and unsafe as it is unpredictable. The issue is persistent and ongoing.
Power Steering failed while driving. Hard to steer truck. Brought it to a mechanic who diagnosed it with a Failed EPS
I am submitting this complaint to report a serious safety defect involving a high-pressure fuel system failure that occurred shortly after recall service was performed by an authorized dealership. The failure created a significant risk of engine compartment fire and potential loss of vehicle control. On March 25, 2025, my vehicle underwent recall service at Hall Ram Dealership for replacement of the high-pressure fuel pump. This repair required removal and reinstallation of the high-pressure fuel supply lines. These lines are torque-to-yield, single-use components that must be replaced once removed to ensure proper sealing under high operating pressures. On April 7, 2025, while driving at highway speed, the high-pressure fuel line connected to the pump suddenly ruptured. This resulted in an uncontrolled release of fuel into the engine compartment, creating an immediate safety hazard. Atomized fuel was exposed to high-temperature engine components, significantly increasing the risk of ignition and fire. The failure also posed a risk of sudden engine power loss. The vehicle required emergency towing. A review of the March 25 service invoice shows no documentation that the high-pressure fuel lines were replaced. This strongly suggests the original single-use lines were reused, contrary to OEM standards and accepted repair procedures. Reuse of these components can lead to sealing failure, fatigue, and rupture under pressure. This incident raises concerns regarding compliance with federal safety regulations, including 49 U.S.C. Chapter 301 and FMVSS No. 301 governing fuel system integrity. A fuel line rupture under normal operating conditions indicates a critical safety defect and possible improper execution of a recall remedy. I request that NHTSA investigate whether authorized repair facilities are properly following required procedures during recall repairs, including replacement of single-use fuel system components.
I was parking and my steering went out with no warning.
The contact owns a 2015 Ram 1500. The contact stated while driving 35 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact made a right turn into a gas station and inspected the vehicle. The vehicle was towed to dealer, where it was diagnosed; however, the result of the diagnostic test was not provided. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling); however, the recall repair was previously performed. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 135,192.
I have been waiting for brake and traction control components since April 2025, from the Chysler corporation. Latest e-mail states maybe parts in November. I have received these notifications since i initiated a complaint in September. Reply I receive: " Raw material/component supply shortage with supplier." This truck is not safe to drive, it is currently parked at the dealership waiting for parts.
The ABS module has malfunctioned and needs to be replaced. It has been months and the dealership/chrysler is unable to provide parts for the repair.
I have a 2015 Ram 1500 Laramie that I've owned for just over a year. I have already had to replace the EPS rack and pinion once, due to losing all power steering while driving with my kids. I paid $1,800 for the rack and pinion with a limited warranty. The warranty is now up and I am having to buy another rack and pinion from $1,800-$2,500. When I was driving my kids to school, my steering wheel completely locked up and I could not control my vehicle. This has been an ongoing issue and my truck has been inoperable for three weeks. MOPAR is selling dangerous vehicle that are not road worthy that endanger not only my family's lives, but those also on the road. This issue needs fixed, because I am now paying for a vehicle that is unsafe and is putting me in financial hardship. The issue has been confirmed by a mechanic shop to be the EPS rack and pinion system. There was zero warning each time this has occurred, I just lost complete control of my vehicle without warning.
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with tone wheel failure. The vehicle was not repaired. The vehicle was then towed to the dealer but had not been diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling), but the VIN was not included in the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle experienced a loss of power steering assist. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not made aware of the failure. The failure mileage was unknown.
ABS Module failure. No replacement part offered by RAM
I WAS DRIVING ABOUT 35MPH AND I HEARD A THUMP AND THAN A METALLIC DRAGGING SOUND I PULLED OVER AND FOUND MY GAS TANK HANGING FROM THE REAR STRAP THE FRONT STRAP PULLED OUT OF THE FRAME AND WAS RUBBING ON THE REAR DRIVE SHAFT THAT WAS THE METALLIC SOUND THE T SLOT IN THE FRAME RUSTED OUT AND ALLOWED THE TANK MOUNT TO PULL FREE FROM THE FRAME MY TRUCK HAS NEVER BEEN USED AS A PLOW TRUCK OR OFF ROADED ITS A FAMILY VEHICLE WITH 76000 MILES THAT I BOUGHT NEW IF I WAS ON A HIGHWAY OR TURNPIKE DOING 55 OR 65 MPH IT COULD HAVE BEEN DISASTROUS
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled and went into LIMP Mode with the throttle control and the check engine warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the tone ring on the crankshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,600.
The contact owns a 2015 Ram 1500. The contact stated that while driving at 30 MPH, the vehicle stalled. Additionally, while depressing the accelerator pedal, the vehicle hesitated while accelerating. The check engine warning light was illuminated. The contact stated that the message "Camshaft Acceleration Error" was displayed on the instrument panel. The contact used an OBD2 scanner and retrieved DTC: CP0336. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was towed to a local dealer, where it was diagnosed with the same failure and the contact was informed that the toe ring needed to be replaced. The contact stated that the repair was rescheduled several times. An appointment with another local dealer, Kama'aina Motors (400 E Kawili St, Hilo, HI 96720) was scheduled to inspect the vehicle. The contact stated that vehicle would be repaired out-of-pocket because the extended warranty was invalid. The manufacturer was made aware of the failure on several occasions however, no assistance was provided. The failure mileage was approximately 109,000.
The contact owns a 2015 Ram 1500. The contact stated while driving at speeds under 20 MPH and making a right turn, the power steering failed, and the steering wheel became difficult to turn. During the failure the message "Service Power Steering" was displayed. The contact stated that the failure had occurred while reversing and making a left turn. The vehicle was taken to an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 132,000.
While driving there is intermittent loss of power steering during a turn where at times it will be hard then easy to turn. While at highway speed it causes issue with maintaining your lane and in town making short turns can be hard. There is no warning before it happens and it's completely random.
On 3/19/2025 steering wheel would lock up for a second while turning. This is now continually happing and service power steering light comes on for a second then turns off.
When turn the steering wheel feels like it doesnt want to turn and almost wont but then it will go back to normal buf then it will do it agian this happens 2 or 3 times during 1 turn. It happens in when turning in both directions but only on the turn on when wheel is turning back to stright. My safty and other drivers or pedestrians could be injured or be killed by this happing not being able to turn the truck where it is meant to be turned. I afraid that it is going to get worse and i may hit someone or something. There was no warning before,during, or after this happening had a OBD 2 tester hooked up to after it happened the 2 time and it showed nothing about anything relevant to this problem. The shop said that it could be a part failure or malfunction and quoted me $3500. I just bought the truck and knew i would have some problems to fix buying a used truck. But the motor and transmission were hood so i wasnt thi king there would be any really big expenses. Buf then this happened. I called the previous owner and asked if he had any problems similar to that and he said he did but only when it was cold after truck warmed up he wouldn’t notice it, but also said that he didn’t drive it much the last few months due to him having a new truck. He told me he first noticed it around September 2024.
Last week, On Thursday, [XXX], at 8 am, I dropped off my vehicle (VIN# [XXX] ) at the local Ram dealership in Houston for performing the recall issued three years ago, on Jun 09, 2022, Manufacturer Recall Number Z46 , NHTSA Recall Number22V-406 . I have been reading online that there are no parts available since the recall was issued in 2022 and I did not want to wait, as this truck is my work vehicle. In March of 2025, almost three years later, I figured that the parts availability issues would be solved by Stellantis/RAM. I was wrong. My local RAM dealer service department (Mac Haik RAM, 12111 Katy Freeway, Houston, TX 77079) informed me today, a week after the vehicle was dropped off, that they are not able to complete the recall because parts are in backorder. In fact, Stellantis could not provide an ETA for the parts to complete this 3 year old recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 Ram 1500. While the contact’s father was driving at highway speeds, the check engine and throttle body warning lights illuminated and the vehicle started losing motive power; however, the vehicle failed to properly accelerate. The vehicle was taken to the local parts supply store who diagnosed that the throttle body had failed and needed to be replaced. The vehicle was not repaired. The contact stated that later driving on the freeway and attempting to pass a semi, the vehicle failed to properly accelerate and started shaking and vibrating abnormally. The vehicle was later restarted but only operated in "LIMP Mode” and failed to accelerate above 40 MPH. The contact stated that had scanner was used to diagnose the vehicle and retrieved information of high-pressure fuel pump failure. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 149,000.
Steering gear has signs of internal shorting. Component is electric. Results in total loss of power steering. My vehicle has the same exact issue as the one noted in recall S19 (see attached document) but is not noted as an open recall with Chrysler Dodge Open Recall Hotline or Stew Hanson Dodge in West Des Moines, IA.
The contact owns a 2015 Ram 1500 The contact stated that while driving 15 MPH, the ABS module failed. The ABS, traction control, and the brake warning lights were illuminated. A local dealer was contacted. The vehicle was driven to the dealer and was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The dealer informed the contact that the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000.
The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked, upon inspecting the vehicle, the contact became aware that the metal bar frame was rusted, and the fuel tank had detached from the vehicle. A dealer was contacted. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V160000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 151,000.
The contact owns a 2015 Ram 1500. The contact stated that while driving at approximately 25-30 MPH, the power steering became inoperable. The contact was able to continue driving; however, the steering wheel was difficult to turn. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 125,000.
The contact owns a 2015 Ram 1500. The contact stated while driving at approximately 10 MPH, the steering wheel became difficult to turn in either direction, with the message "Service Power Steering" displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 150,000.
The eps failing. Losing steering.
The contact owns a 2015 Ram 1500. The contact stated that while driving 55 MPH, the vehicle lost power steering functionality. The message "Service Power Steering" was displayed. The contact pulled over to the side of the road and waited to restart the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the electronic steering had failed. The vehicle was not repaired. The contact stated that the failure persisted, and the vehicle was no longer being driven. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 111,300.
Electric power steering. Total loss of power steering.
My truck's electric power steering is failing and should be added to the current investigation RQ 23-003. I am hopeful that you will make a decision to order FCA to replace, at no charge, all of the affected electric power steering units on Ram 1500 trucks, including mine.
Power steering went out. There is an open recall for RAM 1500s that mine needs to be added to. I called in March after it happened. Recall Reference Number 11649049. Vehicle was inspected by auto mechanic on Beale Air Force Base and he identified that it should be part of the recall.
What component or system failed or malfunctioned, and is it available for inspection upon request? ABS Control Module (Part Number 68228991AD). Failure of this part prevents the ABS system, trailer brake, cruise control, and traction control from functioning properly. Part is currently installed into vehicle and is not available for inspection. How was your safety or the safety of others put at risk? Car no longer has ABS, traction control, trailer brake, or cruise control. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. This is a know issue with 2014-2016 Ram 1500s. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Following lights are on dashboard: Brake, Traction Control, ABS. OBD Code C2200 for internal module failure. Lights were first intermittent in the Summer of 2024. Came on permanently in early 2025. ADDITIONAL INFORMATION There is a design flaw in the ABS Module for these vehicles that causes them to malfunction. This issue affects thousands of Ram vehicles. The chip in the module that is defective is no longer being produced, and Stellantis is unable to provide replacement ABS modules at the rate they are needed. Thousands of these trucks are driving around with no ABS, T/C, etc or are sitting in shops waiting for a new module, as they will not pass state safety inspections. Stellantis will not acknowledge there is a design flaw with these modules, even though they have been listed as being under "Engineering Review" for multiple years. Due to the critical vehicle systems that are impacted, these ABS Modules must be recalled.
Issued I have had with this vehicle was the camshaft , started shaking and missfire as I was driving heard from other ram owners that this is a common issue on 3.6 ltr The other was an electrical wiring harness that's goes to the engine I have a knob gear shifter as I was driving vehicles. Switch to park and dashboard read something like stop vehicle and restart to shift gear . I thought I had moved it by accident . Next day drove from la, to thousands oaks . Trip started fine till I got to my destination by the grace of God I made it asoon as I parked it all the lights on my dashboard came on traction control throttle body automatic brakes crankshaft sensor and I forgot what else had it towed to LA to mechanic shop where it took them about 3 -4 weeks to pinpoint the issue the esults were the wires were melted and corroded you could see the green residue all along the wire harness. I'm grateful it ain't catch fire or stop on the highway in the middle of the freeway
Tone wheel delaminating while driving. I was passing a vehicle in a passing zone and the truck lost power. Safety was definitely put at risk luckily there was no one in the on coming lane. Problem was confirmed by independent shop. Has an appt with manufacturer March 10th 2025. No prior warning lamps or other symptoms. I know there was recall about this certain issue, but the recall only changed the computer software, and didn’t actually fix the defective part.
warning light on dash said abs needs service. it is available for inspection. antilock brake system inoperative. problem has been confirmed by dealer. dealer states the parts are on back order and dont know when parts will be available.
Rear Axle Shaft replacement Rear axle bearing & axle seal replacement Low compression cylinder 3 - not fixed It stalled out while driving and I made it to the side of the road and I had to have it towed. It was determined it is low compression on cylinder 3. Possible internal valve in the engine. Engine light came on right before it stalled.
Engine coolant leak at the back of the engine, coming from the turbo coolant hose. My truck is in the year range for the recall, and is leaking bad. Recall said could cause fires.
The contact owns a 2015 Ram 1500. The contact stated that while his wife was driving 40 MPH, the vehicle started to stall and started running rough. The contact's wife turned off the vehicle; however, while attempting to restart the vehicle, the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to an independent mechanic and was diagnosed with crankcase position sensor failure. The contact and the independent mechanic believed that the failure was connected to NHTSA Campaign Number: 20V475000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had previously been repaired under the recall. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was no longer under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.
The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed, the ABS, Traction Control, and Emergency Brake Warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 131,811.
Rapid deceleration while at highway speeds
I’ve had a complete loss of steering control while driving on highway coming home from work last night. There was no warning it just failed. I was able to manhandle the truck on the highway and limp home. My first thought I had my power steering pump fail but when I couldn’t find a pump on my engine I google search the problem and found out that this is a known issue but my truck was not included in the recall issued back in 2016.. I was completely unaware my 2015 Ram 1500 had this issue until it failed last night on me. I’m afraid to take to the dealer because I’m sure this will be a large repair bill. I wish they would include my vehicle in the recall!!
Electric steering failed while driving
While driving my truck with randomly loose power steering and this happens at all speeds. It will also make my dashboard go crazy move my dashboard measurement alol over the place like a haunted clock. It will also give me more messages such as service power steering, electronic throttle control, service shifter, service transmission, service airbags. This will then cause my car to not shift up or down a gear while driving. This will happen and then if I unplug my battery for 10 minutes or so it goes away and then will randomly come back same day or the next day. My power steering will go out whether I’m parked going 10 miles an hour or if I’m going 75 miles an hour which is a gigantic safety issue. My steering wheel will randomly lock up and my car with then to move left and right as it locks up. In addition the check engine will either light up or not light up and then will disappear. I did take my truck back to the dealership to where I purchased it and was not able to solve the issue they attempted to fix it for a total of 36 days two times of which they “fixed” it but then I’d be driving on the highway and it would be doing it all over again. This has been going on since October 21 2024 and is not safe to drive but don’t have a choice as it is my only means of transportation so I try to manage it the best I can. I see multiple posts online about the same thing I believe there needs to be a safety recall on this regarding the entire wiring system, the electronic power steering module or the electronic throttle module. This needs to be addressed.
On [XXX], I was driving my 2015 RAM 1500 EcoDiesel in [XXX] when all of the sudden it will not accelerate and a check engine lamp illuminated. It was a near-miss to getting into an accident because the truck drastically slowed-down and wouldn't continue to accelerate. Due to the urgency of the situation, I was prompted to bring the truck over to the nearest Chrysler Dodge Jeep RAM dealership in Ontario. Scan diagnostics was initially performed and P0336 - Crankshaft Position Sensor Performance was detected. CDJR Dealership in Ontario further found out delamination and broken pieces on crankshaft tone wheel but only have addressed the recall pertaining to fuel pump (Recall No. 22V406000). The truck would exhibit prolong cranking followed by a "Service Electronic Throttle Control" warning sign that pops-up in the dashboard every time an attempt to start the engine will be made. This have been duplicated when at the dealership and multiple times after [XXX]. I have later found out that there was a prior recall associated with Loss of Crankshaft Position (Recall No.W58) that was launched back in August 20, 2020, however, the corrective measure didn't include parts replacement but only reprogramming. Fiat Chrysler Automobiles have: Service Recall W58/NHTSA 20V-475 that have been APPLIED (launched in March 20th, 2020; Repaired in March 13th, 2021 - reprogramming), and also Service Recall 66A / NHTSA 23V-411 that the dealership is NOT WANTING TO APPLY or COVER (launched in June 7th, 2023 - parts replacement). As such, there is a disconnect between the two Safety Recalls from Stellantis / FCA US LLC. Reference Weblinks: [XXX] Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting a defective tone wheel on my 2015 RAM 1500 Pickup equipped with a 3.0L engine ("RAM") while accelerating into congested rush hour Interstate traffic. The RAM experienced an unexpected significant loss of power due to loss of crankshaft position. Subsequent inspection by the Chrysler Jeep Dodge Ram dealership confirmed that the RAM suffered a loss of crankshaft position due to a missing section of the magnetic material attached to the tone wheel and that as many as 14 cracks in the magnetic material are visible. For an undisclosed reason, FCA US did not include the RAM in Important Safety Recall W68/NHTSA 20V-475 (replacement of defective tone wheel) but rather kicked the can down the road and reprogrammed the software in the Powertrain Control Module under Safety Recall W58/NHTSA 20V-475. Based on material evidence of the failed tone wheel, it is clear that the RAM should have been included in the tone wheel replacement recall. FCA US refuses to cover the replacement of the defective tone wheel under Recall W68/NHTSA 20V-475 and extend the tone wheel warranty under FCA US Extended Warranty Letter X94. I am hopeful that NHTSA will compel FCA US aka Stellantis to include the vehicle(s) excluded from Recall W68/NHTSA 20V-475 and reimburse the owner(s) the cost(s) associated with the replacement of the defective tone wheel under Letter X94.
I was driving to work one morning and my power steering just stopped working and the service power steering light lite up and luckily I was about to pass a gas station so I had to slow way down to turn the steering wheel to get into the lot I pulled to the gas pump to get fuel and shut the truck off and was hoping it would reset which it did but now when the truck is setting still running you can't turn the steering wheel unless you give it gas and start moving and it'll start working again.