2019 Ram 1500 Complaint Log

On August 20, 2025, my 2019 Ram 1500 Laramie was taken to the dealership for diagnosis after showing the warning “Electronic Stability Control system needs service,” along with a flashing check engine light. The dealer pulled diagnostic codes and documented U0403-00 (“Invalid Data Received from Anti-Lock Brake System (ABS) Control Module A”) as well as other communication errors. This is the same defect covered under Stellantis’ recall for ABS module failures that disable stability control in 2019 Ram trucks. However, my VIN is not included in the recall. A few years ago, the truck experienced the same warning, but the problem cleared on its own. Now it has returned and is documented with codes in the dealer system. The dealership acknowledged other recalls were already completed on my VIN, but refuses to perform this safety recall since my VIN is not listed. ABS and ESC failures are not the result of consumer behavior. This is a faulty system created at the time of vehicle manufacturing. There has been no accident or outside damage, and nothing the owner could have done to avoid this issue. The defect lies with the vehicle’s design and creates a serious safety risk for the driver and others on the road. I believe my VIN was excluded from the recall in error and request that NHTSA investigate and expand the coverage.

The contact's husband owns a 2019 Ram 1500. The contact stated that while entering a parking space at less than 5 MPH, the vehicle independently accelerated forward. The vehicle accelerated over the concrete parking block and crashed into the grocery store's front window. The contact stated that the incident happened so quickly that they were uncertain if any warning lights appeared on the instrument panel or if the brake pedal was depressed during the acceleration. The air bags did not deploy upon impact. The contact and her husband were taken to the hospital by ambulance; however, neither suffered any injuries. No other injuries were reported as a result of the incident. A police report was filed. The vehicle was initially towed to an independent tow yard before the contact's insurance had the vehicle towed to an independent body repair shop. The contact stated that the store's large front glass was shattered as a result of the accident, but was unaware if any other property was damaged. Neither the dealer nor the manufacturer had yet been notified of the failure. Upon investigation, the failure to NHTSA Campaign Number: 24V653000(Service Brakes, Hydraulic, Electronic Stability Control) and NHTSA Campaign Number: 19V407000 (Air Bags, Seat Belts); both recalls were previously serviced on the vehicle. The vehicle remained in the possession of the independent body shop and had yet to be repaired. The failure mileage was approximately 72,000.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated on the instrument panel. The contact pulled over to the shoulder of the roadway and turned off the vehicle. While attempting to restart the vehicle, the vehicle failed to immediately restart, and several attempts were needed to start the vehicle. The vehicle then returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was informed that the failure had been referred to an engineer with the manufacturer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.

The MGU (motor generator Unit) is failing. Appears to be a known issue with Chrysler. Problem is that this part is not available. Was told that there are over 3,000 backordered parts with no eta. The dealer said that they had several on backorder from May. This is a 2019 product and there is no reason that this part should not be available.

The issue is the MGU went out on truck. Dealer has no idea when a replacement will be available. Was told over 4100 are backordered. This appears to be an ongoing problem with these trucks for several months now. They blame supply chain issues. I feel it's on the manufacturer to readily have replacement parts. Clearly they didn't do their due diligence on this part. Something should be done to this company for the way they are treating customers. It's my only vehicle to get to and from work. Please put pressure on this company to get the necessary part.

Water leaked into the cab from faulty rear window frame and damaged a key electical component. This component is clled RF module and controls the Ignition, locks, remote operations from the fobik. Imobilizing the vehicle, recall covers the Backlite rear window leak but not the damage caused, leaving vehicles stranded and imobilized. The repair by dealer is almost $2000.00.

In November 2024, my 2019 RAM Rebel displayed “SERVICE SHIFTER,” “PARKING ASSIST,” and “CHECK ENGINE” lights. Dealer performed software updates, but one week later the lights returned. Dealer then replaced the parking assist module, but two weeks later the same issue happened again. I have brought the truck in multiple times since. Often the lights turn off before arrival, and dealer states no fault can be detected. I was told to bring it in immediately when the lights are on, which I did, but still no fault found. Problem continues, and now the truck has begun putting itself into park while driving or when stopped. This is an ongoing and serious safety hazard.

In November 2024, my 2019 RAM Rebel displayed “SERVICE SHIFTER,” “PARKING ASSIST,” and “CHECK ENGINE” lights. Dealer performed software updates, but one week later the lights returned. Dealer then replaced the parking assist module, but two weeks later the same issue happened again. I have brought the truck in multiple times since. Often the lights turn off before arrival, and dealer states no fault can be detected. I was told to bring it in immediately when the lights are on, which I did, but still no fault found. Problem continues, and now the truck has begun putting itself into park while driving or when stopped. This is an ongoing and serious safety hazard. I also added photos of others affected by the same issue.

At about 77k miles, I started hearing a humming noise from the engine when I would accelerate and then decelerate. Upon inspection and confirmation from Ram dealership, the Engine Generator Kit (alternator) appeared to have a bad bearing and needed to be replaced. I initially agreed to the replacement until I was told that the part needed is on backorder and that there were roughly 4k orders placed ahead of mine nationally. This means I have no way of fixing this issue using an original MOPAR part. I was told I can agree to pay for the item to get the order placed and then wait until it comes in with no timeframe given other than it could be weeks or months. I am now having to drive around in a vehicle that could potentially breakdown at any time and thus leaving me with no vehicle. I do not have any warning lights on the dash but it seems like I am driving a ticking timebomb.

I have a 2019 Dodge ram 1500 has 77,000 miles on it. My alternator generator went out. I’ve called over 100 places and no one has the part so that leaves me stranded for work because I own a business I’ve had the truck for five months. And I’ve read that many people are having the same issue. Excuse my French, but this is [XXX].also My truck would shut off while while driving INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A cracked backlite frame resulting in an interior water leak (crack is visible from the outside). Water leaks from the top of the backlite. There is a recall under Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23) for the same make, year, and model as this vehicle, but it is not listed as a specific recall for this VIN. In addition to the risk of mold in the vehicle, electronics located below the leak, such as the RF Module beneath the rear seat, could also be damaged. This could lead to the inability to remotely start the vehicle, or even start it at all, due to the module being used to recognize the key fob before the vehicle starts. This could strand an individual and represent a safety concern in this aspect. The problem is well known on other vehicles; see the previous reference for Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23). However, it is not listed for this VIN. The dealer and auto body shops have inspected the problem, and they can confirm that this matches the problem listed in the TSB. No warnings or messages, as this is a common manufacturing defect for this vehicle's make, model, and year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1The roller valve on the gas tank 2Roller valve is stuck in the closed position, causing a hazard when trying to refill gas tank. 3Dealer wrote up a repair sheet, cost of $1600.00+ . I was told they had other trucks in with the same problem and only way to fix is replacing the whole gas tank. 4No it has not been inspected, all my info is from employees that write up the work order.. 5Have been having this problem since August 2025. 6 I feel this is a safety item that should be covered by the manufacturer just like an air bag or any other vehicle safety device. It is a very poor design in its self that makes it a hazard.

The truck lost power steering due to the soldering on the star connecting being messed up. The truck also had 4x4 not available,as well as no brake assist in reverse due to the communication issue. The dealership had to replace the star connector due to soldering issue.

While driving down the highway the vehicle stalled out and quit running with no warning. Electrical error flashed on while trying to pull off to the side of the road safety. After getting it to a mechanic the cam was found to be bad.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted from drive(D) to park(P) independently. After shifting back to drive(D), the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

2019 RAM 1500 Big Horn, less than 35000 miles and coolant leak from cylinder head.

Airbag warning light is on no accident. It just came on no airbags have been deployed. There is a recall for similar. Ran 1500 classics of this make and model but not my VIN number for the same airbag sensor light.

The contact owns a 2019 Ram 1500. The contact stated that while his wife was driving at an undisclosed speed, the left turn signal failed to engage as intended. Additionally, the contact stated that the instrument panel displayed that the right turn signal had engaged independently while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering wheel module had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The eTorq generator stopped working and the engine shutdown on the highway. I had to get a tow to the shop as the vehicle is not usable and the engine will not start. Furthermore, this part is unavailable with no-ETA as it is on nationwide backorder. I have been waiting for over a month I was told over 13000 of these are on backorder for customers around the country. I have also read many posts of others waiting months for the part. There is obviously a systemic problem with the part and an issue with replacements. It does appear the original part was superseded by a different version. Please help!

When fueling up the truck the gas pump keeps clicking like if the truck is full of fuel but it isn’t. The truck has a cap less system so there’s a valve on top of the gas tank that is supposed to let the fuel into the fuel tank once gas starts pouring in. The valve gets stuck and it takes a long time to refuel. There’s no way to replace that valve because it’s molded into the gas tank so it can’t be replaced without replacing the whole gas tank itself.

Bilateral manifold failure, high incident in 2019 vehicles. Stellantis should review for recall.

The contact owns a 2019 Ram 1500. The contact had read about steering recalls on the year, make, and model of the vehicle online. The contact stated that while his son was driving 40-50 MPH, the vehicle lost power steering functionality, causing the vehicle to drive up a curb and to nearly crash into a bridge post. The power steering warning light was illuminated after the failure. The vehicle was started the following day, and the power steering operated as needed. The vehicle was taken to the local dealer, where it was diagnosed that the wiring harness had rotted and needed to be replaced. The contact was informed that further diagnostic testing was needed. The dealer confirmed that the VIN was not included in a recall, and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.

Safety Complaint – Power Steering Failure on 2019 RAM 1500 Big Horn 4x4 Not Covered by Recall VB8 To Whom It May Concern, I am submitting this complaint regarding a recurring safety issue with my 2019 Dodge RAM 1500 Big Horn 4x4. The vehicle experiences intermittent power steering loss, particularly during colder temperatures. This issue matches the symptoms described in Safety Recall VB8 / NHTSA 19V-812, which affects certain 2019 RAM 1500 vehicles due to contamination in the EPS gear. However, my VIN is not currently included in the recall, despite the alignment in model, year, and issue. I have already incurred diagnostic costs and have a follow-up appointment scheduled at a RAM dealership to further investigate the issue. I am requesting that NHTSA: - Review my case and consider expanding the scope of Recall VB8 to include additional affected VINs - Investigate whether similar complaints have been filed for vehicles outside the current recall range - Ensure Chrysler/RAM is addressing this issue consistently and fairly across all impacted vehicles Thank you for your attention to this matter. I am happy to provide additional documentation upon request. Sincerely, [XXX] Phone: [XXX] Email: [XXX] VIN: [XXX] Location: Cincinnati, OH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I brought my truck in because the check engine light was on. My mechanic first replaced the oil pressure sensor, but the check engine light came back on. The oil pressure is low, and the oil pump is the problem. I only have 62,000 miles on the truck, and have kept up with oil changes and maintenance.

LCD screen in instrument cluster does not power on, stays black, and does not show relevant driving, safety, or error messages.

The engine light came on, and I noticed some noise under the hood at the same time. The actual code for the OBD two diagnostics was poa43. Drive motor a position sensor circuit issue. It appears that the Rams have a E torque system that is failing over and over again its federal warranty is eight years and 80,000 miles. I am just above the mileage unfortunately it’ll have to pay thousands probably. This really shouldn’t fail on a vehicle like this and hundreds of people have it and the part is backordered so you have downtime of your vehicle for weeks if not months.

EGR cooler has failed and leaked on manifold after 2 EGR bypass cooler replacements. Went online to see when original EGR recall was completed and online data base reported complete Dec 29, 2019. That particular part for the VB1 was not even ready until March-May 2020. There are also no service records or work order for that recall being completed whatsoever. The EGR cooler cracked on the manifold while driving with my kids and almost or did ignite as the whole truck was pouring smoke from behind and underneath. The dealer did inspect and confirm the damage and has been in touch with the manufacturer, acknowledges that there are no service records or work orders for that recall. Dealer acknowledged that no part was available. Manufacturer takes no responsibility but did state in e-mail they believe recall was claimed to have been done in transit during a stop sale.

Motor Generator Unit failed at 89,000 miles. Three dealerships that I spoke with having waiting lists of customers for this repair. Backlog on part is up to four months. It is evident that this is specifically problematic to the models equipped with the 5.7-liter V8 Hemi MDS VVT eTorque Engine. Federal warranty expires at 80,000/ 8 years. Based upon the number of vehicles effected and specific to eTorque engines, seems like a recall (or reimbursement) is warranted in this case.

No

Mopar Part # 68623194AB Generator on a national backorder. There is a problem with this part and MOPAR cannot fix the issue - ETA is non existent - Truck has been parked since July 4. Making payments on a truck that is not functioning. The vehicle shut down completely on I-95. Had to have it towed to my home.

Sporadically losing power steering, EPS on this 2019 RAM 1500 Classic. I noticed it sporadically at lower speeds and its now become more and more. EPS control box item number is TIC1999B5492 . I know there as a recall on 2019 RAM 1500 for power steering, EPS issues but my Vin number [XXX] seems to be having the same power steering issues now as described in the recall. So Im wondering if the recall needs to be extended to a wider range of VIN numbers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The dangerous behavior occurs only when the truck is in four-wheel-drive. Two behaviors: One:Low range. Ascending up a steep dirt road without warning truck shifted into neutral and got stuck there. Shifting into reverse drive or park did not take it out of neutral. The steering and brakes worked. The four-wheel-drive, low and four-wheel-drive high indicatorlights were blinking simultaneously. This behavior persisted after turning the truck off and on again. I had to back down a switchback dirt road. Eventually, I thought to disconnect the battery and reconnect it which corrected the behavior and put the truck back to normal. I no longer use this truck in four-wheel-drive low. I am having the truck looked at by a second dealer service department to try to diagnose this problem. 2: the second abnormal, behavior occurs in four-wheel-drive low, first gear heading downhill using the engine compression for braking. The truck will without warning shift into 2 Wheel Dr. high range, and the four-wheel-drive, low and four-wheel-drive high indicator lights blink simultaneously. This behavior is corrected by turning the engine off and then on again.

Oil pan completly rusted through .I have lifetime warranty they say not covered because of rust.Its all over the ineternet that 2019 ram 1500 had a bad batch of oil pans.If the oil leaks out the engine will seize and cause me to crash.

Air bag light came on in the instrument panel. I took it to the dealership along with oil change. They scanned the airbag problem and it came back that the passenger front seatbelt had open circuit. My vehicle is not part of the current recall for this issue. I want to let you know that my build of my vehicle should fall under the current recall for the ongoing build dates with this issue.

[XXX] Known issue in 5th Gen Ram 1500s. Defective Mopar Connector Cam Buss. Causes the truck shifting problems and can cause going into park while driving. Issue below is on the forum causing a wreck. My 2019 Dodge Ram Limited started malfunctioning, causing me to wreck when the shifter unexpectedly went into park while I was driving. The brakes locked up, making the truck slide, and by the time it switched back, I was already sliding off the road. Parksense unavailable warning & service Shifter lights do come on. I called the Murfreesboro Ram dealer and they confirmed the issue that is was known to dealers. Majority of the dealers are sold out of the part due to this issue. Charging $200 in labor for a simple 10 min swap out of electrical part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MGU FAILED AND HAS BEEN ON BACKORDER FOR MONTHS

The "Generator Kit" which houses the vehicles alternator went bad. I have been waiting for more than 4 weeks for the repair to be done and the shop has no idea when the part will arrive. It is Generator Kit #68623194AB. I reached directly out to 12 dealers and none of them give me any idea of when they can get the part and have a waiting list themselves. The web is lighting up with thousands of complaints about this single issue. One dealer said they have no idea when the part will show up and they've already been waiting for "6" MONTHS. They said it could honestly be another 6 months. For an alternator??? RAM Trucks has a major issue here and they have known about it for a while.

As we were driving and pulling a 32 foot trailer battery died, luckily we were able to stop safety and charge battery and bought a new battery to get us home. The Mopar 48‑volt motor‑generator unit (MGU)—often referred to as the “eTorque alternator died. There is a back order of currently 4800+ and months to get this part in order to fix a truck that doesn’t start without it. How is this not a recall? This is highly unsafe if we hadn’t been watching the battery voltage as we were driving and noticed it was getting dangerously low potentially causing a huge pile up accident on the freeway with our trailer.

cam shaft failure on 2019 ram bighorn with 127,000 miles. this is a known issue with multiple class action lawsuits and nothing is being recalled

The alternator failed suddenly and without warning, leaving me stranded on a road with no shoulder during 91°F heat. The vehicle lost electrical power and required a tow. This is not just a standard alternator,it’s a component of the eTorque mild hybrid system and requires both a specific part and a dealer reprogramming (flash) to function. After the incident, I learned that the part is on national backorder with more than 4,000 vehicles waiting, according to multiple dealers and service centers I’ve contacted. Ram has provided no reliable ETA, loaner, or support option. This is a critical failure that completely disables the vehicle and creates a dangerous safety situation, especially in high temperatures or in areas where pulling over safely is not an option. I was without air conditioning or any form of engine power while exposed to traffic and heat, and had to wait a prolonged time for a tow. This appears to be a widespread issue with Ram eTorque vehicles, particularly the alternator/starter-generator assembly. The required flash must be performed by a dealer, so no aftermarket or independent fix is currently viable. Ram has not issued a recall or taken accountability for this dangerous and increasingly common failure. I am filing this report to request investigation into the failure rate of these eTorque alternators, the supply chain delays that make timely repairs impossible, and the complete lack of contingency support or guidance for affected customers.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an unknown speed, the power steering message was displayed on the instrument panel. The contact stated that the vehicle lost power steering assist and extra effort was needed while steering the vehicle. The power steering assist function briefly returned after the vehicle was restarted; however, the failure recurred with the message displayed. The contact had received an unrelated recall notification and contacted the dealer to schedule the recall repair. While at the dealer, the contact informed the dealer of the issue with the power steering and a diagnostic test was performed. The contact was informed that the rack and pinion needed to be replaced and was provided an estimate for repair. Upon investigation, the contact discovered NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

Alternator with etorgue has gone out leaving the truck stranded and no parts are available. I order one on the 23rd of June 2025 it is now September 9th 2025. There is no update and part is still showing back ordered.

E torque alternator generator failure, loss of power while driving to all vehicle electrical systems. Part is on national backorder. Reading forums this has been an issue with ram on failure and backorder issues for over a year.

I was at a stop light and I got a warning light and a check engine light that said service shifter. After that, it wouldn’t shift gears and I was stuck in 1st gear. I pulled over and got a service tire pressure light, 4WD temporary unavailable light, service airbag light, ESC light, parking light. The vehicle was also sputtering and the cooling fan came on full force.

While driving the truck completely lost all power and crashed into a side wall. Dealership stated it was an electrical issue related to steering brake rack.

The contact owns a 2019 Ram 1500. The contact stated that while driving at 35 MPH, the vehicle jerked violently and downshifted unintendedly. Several unknown warning lights were illuminated, and the gear shift indicator and speedometer were malfunctioning. The contact was able to pull over to the side of the road. The contact stated that the failure had recurred while driving at various speeds, and the vehicle stalled on several occasions. The contact was able to pull over to the side of the road. The vehicle was able to be restarted after 5-15 minutes. The vehicle was taken to the dealer, where it was diagnosed with loose wires. The vehicle was repaired; however, the failure recurred. The contact stated that while his son was driving 65 MPH, the failure recurred, and the vehicle shut off. The contact's son was able to pull over to the side of the road. The contact’s son was unable to remove the ignition key when the vehicle shut off. The vehicle was taken to the dealer several times, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 16,000.

My name is [XXX] this truck have múltiples eléctricas problems I talk white the dealers but do not have any rescues INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving my truck down the road and the power steering went out. I pulled over in a parking lot and turned the truck off. I waited about 5 minutes and restarted the truck; the power steering came back. I proceeded to head home, and the power steering locked up and the truck would not turn at all. I was in a residential area and was able to stop as far right on the road as I could. I again turned the truck off and waited about 5 minutes and restarted the truck. The power steering worked for me to get the truck home. I took the truck to a Dodge dealership and was quoted $4100 for parts and labor. I feel that the research that I have done warrants the dealership to repair the truck. There are safety recalls for my make, year, and model, just not my Vin.

On 6-4-25 I was idling around a parking lot and my Ram truck SUDDENLY ACCELERATED by itself and took off....I slammed on the brakes and swerved to the side of the vehicle in front of me in case the truck didnt stop. The brakes squealed to a stop. Just in front of me was 4 lanes of traffic I would have driven across if the truck hadn't stopped...with 2 GRANDKIDS with me! It was not driver error and my floor mat was not in the way and I had not been using cruise control that day . But I did just have the truck in the shop a few days earlier for a recall on a software update

The contact owns a 2019 Ram 1500. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display an image on the screen. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V191000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.