2014 Ram 2500 Complaint Log

ENGINE HAD SMALL TICKING NOISE WHEN PURCHASED AND AFTER 14000 MILES BEGAN TO KNOCK AND NOW DEALER IS SAYING THE ENGINE IS A TOTAL LOSS AND NO PROBLEM OF THEIRS. EVERYTHING THAT I HAVE LOOKED UP ON THIS ISSUE REFERS THAT THE ENGINE HAS WRIST PIN ISSUES. MY COMPLAINT REFERENCE NUMBER WITH RAM CUSTOMER CARE IS 32326037. THIS IS REALLY A ISSUE FOR ME AND MY FAMILY KNOWING THAT WE HAVE BEEN DEDICATED DODGE RAM CONSUMERS FOR OVER 30 YEARS OWNING OVER 16 VEHICLES. I WAS TOLD THAT THEY WOULD NOT PUT $8000.00 IN A $14000.00 PICKUP, I PURCHASED THE VEHICLE FROM A FIVE STAR DEALERSHIP FOR $24000.00 ONE YEAR AGO AND STILL OWE $14000.00 ON THE VEHICLE. SO AT THIS POINT THE TRUCK IS A TOTAL LOSS FOR ME AND MY FAMILY.

DROVE FOR ABOUT 17 MILES AND PARKED AT A STORE. WITHIN 5 MINUTES OF PARKING THE TRUCK, WHITE SMOKE COULD BE SEEN COMING FROM THE HOOD ON THE PASSENGER SIDE. AS I APPROACHED THE TRUCK FLAMES CAME OUT FROM UNDER THE HOOD IN THE SAME AREA. GRABBED A FIRE EXTINGUISHER AND RETURNED WITHIN ONE MINUTE TO FIND ENTIRE ENGINE COMPARTMENT IN FLAMES. UNABLE TO OPEN THE HOOD SO THE FIRE EXTINGUISHER WAS NOT MUCH GOOD. FIRE DEPARTMENT ARRIVED WITHIN 5 MINUTES BUT IT WAS TOO LATE. INSURANCE COMPANY TOOK POSSESSION OF THE TRUCK AND TOTALED IT. UNKNOWN IF IT WAS EVER DETERMINED WHAT CAUSED THE FIRE. *BF UPDATED 7/26/18*JB

LEFT FRONT CALIPER IS NOT RELEASING, ONE OR BOTH PISTONS SEEM TO BE HANGING UP. INCONSISTENT PROBLEM WHILE DRIVING AND WHEN THIS HAPPENS, VEHICLE PULLS HARD LEFT WHEN BRAKING. BEEN TO DEALER TWICE AND ALL THEY DID WAS LUBE THE SLIDE PINS. NOW VEHICLE IS PAST 3/36 WARRANTY

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AT A PARKING LOT, THE GEAR LEVER SHIFTED OUT OF PARK INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE ONCE IT BEGAN TO ROLL THREE FEET. THE VEHICLE WAS TAKEN TO AUTONATION DODGE DEALER, LOCATED AT 1011 CHATHAM CENTER DRIVE, SAVANNAH, GA 31405, WHERE IT WAS DIAGNOSED THAT THE GEAR LEVER ELECTRICAL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY AND THEY WILL NOT REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,710.

WATER IN FUEL LIGHT COMES ON FOR NO REASON, KNOWN DEFECT WITH WIRING/SENSOR. COULD LEAVE YOU DISABLED ON ROADWAY. ENGINE WARRANTY REQUIRES YOU TO STOP AND HAVE IT CHECKED OR COULD VOID WARRANTY. THEY HAVE SERVICE BULLETINS. NEEDS TO BE A FULL RECALL FOR THE DEFECTIVE PARTS

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 35 MPH ON AN INCLINE AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN, MADE AN ABNORMAL POPPING SOUND, AND SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAM LEMAN CHRYSLER JEEP DODGE RAM FIAT MORTON (200 E COURTLAND ST, MORTON, IL 61550, (309) 263-2345), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO ROANOKE MOTOR COMPANY (1313 W FRONT ST, ROANOKE, IL 61561, (309) 923-7171) WHERE IT WAS DIAGNOSED THAT THE TRACTION BAR BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58276170. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

DEAD PEDDLE ISSUES

THIS TRUCK HAS A VERY CAPABLE MOTOR. HOWEVER, THE ELECTRONICS GOVERNING THE MOTOR HAVE MADE IT UNSAFE. WHEN YOU FLOOR THE GAS PEDAL (AND REALLY NEED THE TRUCK TO MOVE FOR SAFETY, TO CLEAR AN INTERSECTION OR MERGE) THERE IS NO RESPONSE. KNOWING TRUCKS LIKE I DO, THIS VEHICLE SHOULD HAVE MORE THAN ENOUGH POWER TO MOVE SWIFTLY BUT INSTEAD IT JUST CRAWLS DUE TO ELECTRONIC REGULATION ON THE MOTOR. THIS IS A HUGE SAFETY CONCERN.

2014 RAM 6.4 HEMI WRIST PIN FAILURE - 2ND TIME IN 11 MONTHS ENGINE KNOCKING WITH ENGINE NEEDING REPLACEMENT 2ND TIME IN 11 MONTHS REFER TO CHRYSLER CASE #31935958 AND #29708254 WITH 25,000 MILES IN JUNE OF 2016 AND 50,000 MILES IN JUNE OF 2017. BOTH TIMES ON VACATION PULLING A 8,500# 5TH WHEEL ON MOUNTAIN ROADS. CONCERNED OF ENGINE FAILURE ON STEEP MOUNTAIN SLOPES CAUSING A SERIOUS SAFETY ISSUE AND POSSIBLE LOSING CONTROL OF VEHICLE AND CRASHING. 6.4 HEMI APPARENTLY HAS A MANUFACTURER'S DEFECT N REGARDS TO ENGINE WRIST PINS, WHICH CHRYSLER REFUSES TO ADDRESS OF CORRECT. BOTH TIMES NOTICED ENGINE KNOCKING TRUCK WAS MOVING ON HIGHWAY PULLING A 5TH WHEEL TRAILER.

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 60 MPH, THE VEHICLE HIT A BUMP IN THE ROADWAY AND INADVERTENTLY VEERED TO THE RIGHT. THE VEHICLE CROSSED OVER THREE LINES OF TRAFFIC UNTIL IT CAME TO A STOP ON THE SIDE OF THE ROADWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAMBY CHRYSLER JEEP DODGE RAM (LOCATED AT 665 DANBURY RD, RIDGEFIELD, CT 06877 (888) 620-0047) WHERE IT WAS DIAGNOSED WITH A LOOSE BRACKET THAT PULLED THE NUT INSERTS OUT OF THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN THEN TAKEN TO DANBURY CHRYSLER DODGE JEEP RAM LOCATED AT 100B FEDERAL RD, DANBURY, CT 06810, (203) 730-5737 WHERE THE DIAGNOSIS WAS UNKNOWN. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,900.

"DEAD PEDAL" ISSUE- WHEN YOU NEED TO ACCELERATE QUICKLY IN TRAFFIC, AND YOU PUSH THE ACCELERATOR PEDAL MORE THAN ABOUT 70%, THE TRUCK JUST SITS THERE... LIKE THERE IS NO POWER. IT WILL EVENTUALLY (4-6 SECONDS LATER) SLOWLY INCREASE SPEED, OR IF YOU FEATHER THE PEDAL, IT WILL ACCELERATE INTO TRAFFIC. THIS IS A SAFETY CONCERN WHEN PULLING INTO TRAFFIC FROM A SIDE STREET, OR OTHER TIMES WHEN ENTERING FASTER MOVING TRAFFIC. IT DOES NOT SEEM TO BE TURBO LAG, BUT RATHER SOME KIND OF PROGRAMING IN THE DRIVE TRAIN THAT KEEPS THE TRUCK FROM ACCELERATING BRISKLY WHEN PUSHING ON THE PEDAL..... THIS HAPPENS FREQUENTLY, THE LISTED DATE IS THE LAST TIME I FELT IT. IT HAS HAPPENED AT LEAST 30-40 TIMES SINCE I HAVE BOUGHT THE TRUCK NEW IN JAN 2013. NOTE: I AM NOT TALKING ABOUT BEING ABLE TO DRAG RACE OR SMOKE TIRES... I AM TALKING ABOUT WHEN YOU NEED TO QUICKLY PULL OUT INTO TRAFFIC... DEFINITE SAFETY ISSUE...

THE VEHICLE SHAKES AT HIGHWAY SPEEDS . I JUST REPLACES ALL 4 TIRES .

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 70 MPH, THE STEERING AND BRAKING FAILED WITHOUT WARNING. THE CONTACT TURNED ON THE HAZARD LIGHTS AND FORCEFULLY STEERED TO THE SIDE OF THE CURB ON A HILL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP BEARING AND SERPENTINE BELT WERE NOT INSTALLED, AND THE COOLANT FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 49,294.

I HAVE REPLACED MY STOCK RADIO 3 TIMES. EACH REPLACE WAS THE SAME RAM STOCK RADIO. I HAVE 191,000 MILES ON MY 2014 TRUCK. 1ST RADIO REPLACEMENT WAS 2/6/2017, 2ND 5/11/2018 AND NOW IT DIED AGAIN 3/1/2020. I HAVE WILL BE BUYING THE NEXT ONE THIS WEEK IF THEY HAVE ONE IN STOCK. ALL I AM LOOKING IS FOR RAM TO BUY ME ANOTHER STOCK RADIO..

THE MANUFACTURE REQUIRES TIRE PRESSURE BE INFLATED TO 80 PSI IN THE REAR TIRES. THIS MAKES TRACTION AND STABILITY VERY HARD TO MANEUVER ON SNOW/ICY COVERED ROADS. TIRE PRESSURE IS UNBALED TO BE LOWERED BECAUSE OF TPS LIGHT ON DASH FLASHING AND BEEPING. I LOST CONTROL SEVERAL TIMES A SLOW SPEEDS, BECAUSE OF THE PRESSURE.

TL* THE CONTACT OWNED A 2014 RAM 2500. WHILE DRIVING ON A TWO LANE ROAD, ANOTHER VEHICLE WAS IN A CRASH AND STRUCK THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE ROLLED OVER THREE TIMES. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL, TREATED, AND RELEASED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. ...UPDATED 04/20/17 *BF *CN

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 20 MPH, THE VEHICLE DRIFTED FROM ONE LANE TO ANOTHER WITHOUT WARNING. THE CONTACT WAS UNABLE TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRAG-LINK HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,507.

THE RAM BOX CARGO LOCKING MECHANISMS FAIL AS THE PLASTIC COUPLERS SHEAR OFF. THE CARGO DOORS OPEN WHILE DRIVING VEHICLE ON ROADWAY MAKING FOR AN UNSAFE CONDITION AS YOU MUST PULL OFF THE ROADWAY IMMEDIATELY TO TRY TO RE-SHUT DOORS. BOTH LOCK MECHANISMS EFFECTED THE SAME WAY.

2014 TRADESMAN 2500, APPROXIMATELY 92,500 MILES RIGHT FRONT HUB FAILED AT 91000 DESTROYING ROTOR, CALIPER, BRACKET, PADS, ABS WIRING MELTED. REPLACED HUB WITH USA MOOG BRAND AND REMAINING PARTS WITH MOPAR GENUINE. VEHICLE RETURNED APPROXIMATELY ONE MONTH LATER AND CENTER DRAG LINK TORN FROM COUPLER ADJUSTER DUE TO APPARENT THREAD FAILURE. FAILURE DESTROYED BOTH ENDS OF DRAG LINK FROM PITMAN ARM TO RIGHT WHEEL KNUCKLE. COUPLER ADJUSTER THREADS DESTROYED AS WELL. FAILURE OCCURRED WHILE EXITING OWNERS PROPERTY AT LOW SPEED. FORTUNATE FOR OWNER. THIS TRUCK IS PRIMARILY A HIGHWAY ROAD VEHICLE AND HAS SPENT VERY LITTLE TIME "OFF-ROAD" OR ON UNIMPROVED ROADWAYS. THE TRUCK IS NOT EQUIPPED WITH A STEERING DAMPNER SHOCK. TRUCK HAS BEEN TOWED TO AUTHORIZED RAM FACILITY FOR FURTHER INSPECTIONS AND TO ADDRESS FOUR RECALLS FOR WHICH OWNER INDICATES HAS RECEIVED NO NOTIFICATION.

I HAVE HAD SEVERAL INCIDENTS THIS YEAR OF THE TRANSMISSION LEVER BEING STUCK AT PARK. THIS IS WITH ENGINE ON, BRAKE PEDAL DEPRESSED, AND EMERGENCY BRAKE RELEASED. AFTER 30-60 SEC, AND REPEATED ATTEMPTS TO GENTLY WIGGLE THE LEVER, IT WILL EVENTUALLY MOVE TO DRIVE. THREE TRIPS WERE TAKEN TO THE LOCAL DODGE RAM DEALER FROM JUNE TO NOVEMBER THIS YEAR, WHO CLAIMS NOT TO BE ABLE TO REPRODUCE THE PROBLEM.

TL* TAKATA RECALL. THE CONTACT OWNED A 2014 RAM 2500. THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS). MONTHS LATER, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT REACHED FOR THE GLOVE BOX, VEERED OFF THE ROAD, CRASHED INTO A GUARDRAIL, AND STOPPED IN A FIELD. THE CURTAIN AIR BAGS AND STEERING WHEEL AIR BAGS DEPLOYED WITH FORCE AND A SUBSTANCE EMITTED INTO THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEFT ARM, LEFT SHOULDER, LEFT SIDE OF THE FACE, AND BRUISES TO THE LEFT EYE. MEDICAL TREATMENT WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THEY WOULD RESPOND WITHIN 48 HOURS. WHEN THE CONTACT HAD NOT HEARD FROM THE MANUFACTURER, BUT THEY LATER SENT AN INDEPENDENT INVESTIGATOR TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS WAITING FOR THE RESULTS OF THE INVESTIGATION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 02/22/17 *BF UPDATED 7/6/18*JB

WHEN YOU ARE ACCELERATING IN THIS VEHICLE AND YOU HAVE TO LIFT FROM THE THROTTLE AND THEN START ACCELARATING AGAIN, THE TRUCK WILL NOT RESPOND. EXAMPLES OF WHEN THIS SITUATION FREQUENTLY OCCURS ARE: MERGING ON AN EXPRESSWAY, LEAVING A STOP SIGN OR TRAFFIC SIGNAL, TURNING LEFT THROUGH ONCOMING TRAFFIC AND BUSY STOP AND GO TRAFFIC. IT ALWAYS HAPPENS IN THESE SITUATIONS AND I FEEL IT IS QUITE DANGEROUS. WHEN THE TRUCK WAS NEW, I LEFT A STOP SIGN, HAD TO LET OFF THE THROTTLE AND THEN GET BACK ON IT AND THE TRUCK SIMPLY WOULDN'T MOVE. I HAD TO COAST OFF ONTO THE SHOULDER AND THEN TAKE OFF FROM A DEAD STOP. IT HAS NOT DONE IT THAT BAD SINCE, BUT IT IS STILL THERE AND A MAJOR SAFETY CONCERN.

WHEN ACCELERATING FROM STOP, OR FROM LOW SPEEDS, THE VEHICLE HAS A 4-5 SECOND DELAY BEFORE THE TURBO SPOOLS UP. FEELS LIKE A DEAD PEDAL WHEN MERGING INTO TRAFFIC.

VEHICLE CONSISTENTLY HAS NO THROTTLE RESPONSE FOR A SECOND OR TWO WHEN GOING FROM STATIONARY TO FULL THROTTLE. PRIMARILY WHEN MAKING A QUICK DECISION TO PULL OUT AT AN INTERSECTION OR MERGE INTO TRAFFIC. IF THE ACCELERATOR IS PUSHED THEN RELEASED AND PUSHED AGAIN THERE IS AN EXTREMELY LAG. THIS IS ESPECIALLY DANGEROUS DUE TO THE FACT THAT IF YOU ARE NEEDING FULL THROTTLE ACCELERATION ALL OF MY SITUATIONS HAVE REQUIRED NEEDING IT FAST. THE ACCELERATION BEING DELAYED HAS RESULTED IN NEAR MISSES WHEN ENTERING AN INTERSECTION AS SECONDS OF DELAY IN RESPONSE CAUSES APPROACHING VEHICLES TO GET CLOSER THAN THEY EVER SHOULD.

VEHICLE HAS HIGH DELAY TIME WHEN ACCELERATING TO FULL THROTTLE. THERE IS A 2-4 SECOND DELAY WHEN DEPRESSING THE PEDAL TO FULL THROTTLE BEFORE THE ENGINE RESPONDS. THIS IS A MAJOR SAFETY CONCERN WHEN ENTERING AN INTERSECTION OR MERGING INTO HIGH SPEED TRAFFIC. I FEEL AS THOUGH THIS MUCH LAG TIME IS EXCESSIVE AND NEEDS TO BE ADDRESSED AS IT IS A MATTER OF TIME BEFORE THIS RESULTS IN AN ACCIDENT.

THREE ACTIVE RECALLS ON VEHICLE THAT DEALER WILL NOT FIX DUE TO TRAVEL REQUIRED. VEHICLE IS IN REMOTE ALASKAN VILLAGE. DEALER WANTS US TO SHIP THE VEHICLE TO ANCHORAGE AT OUR COST. COST TO SHIP VEHICLE TO AND FROM VILLAGE WILL COST US OVER $6000. COST FOR DEALER TO FLY A MECHANIC TO VILLAGE IS ABOUT $600. RECALLS ARE: NHTSA RECALL NUMBER: 15V-459 RECALL DATE: SEPTEMBER 4, 2015 MANUFACTURER RECALL NUMBER: R36 NHTSA RECALL NUMBER: 15V-460 RECALL DATE: AUGUST 21, 2015 MANUFACTURER RECALL NUMBER: R23 NHTSA RECALL NUMBER: 15V-541 RECALL DATE: OCTOBER 2, 2015 MANUFACTURER RECALL NUMBER: R46 LOCAL DEALER IS: ANCHORAGE CHRYSLER DODGE 2601 E. 5TH AVENUE ANCHORAGE, AK 99501

TRANSMISSION GEAR SELECTOR REMAINS LOCKED IN PARK FROM 5 TO >30 SECONDS, AFTER STARTING ENGINE AND DEPRESSING BRAKE PEDAL FIRST. GEAR SELECTOR CANNOT BE THEN MOVED WITH ENGINE RUNNING AND BRAKE PEDAL DEPRESSED. THUS VEHICLE CANNOT BE DRIVEN.

TIRE PRESSURE MONITORING SYSTEM LIGHT KEEPS GOING OFF FOR THE RIGHT REAR WHEEL WILL KEEP SHOWING NO AIR PRESSURE. THIS IS A INTERMITTENT PROBLEM. IT HAS BEEN IN THE DEALERSHIP NOW CLOSE TO 10 DAYS IN THE LAST 7 MONTHS AND THE PROBLEM HAS BEEN GOING ON A YEAR NOW. IT STARTED HAPPENING AFTER A RECALL ONOT THE TRUCK WAS PERFORMED. THE BALL JOINTSO ON THE TRUCK WAS REPLACED ABOUT A YEAR AGO AND IN SEPTEMBER WHEN I TOOK IT TO THE DEALERSHIP FOR WORK IN TOLD THEM THEY WERE BAD AND CHECK IT OUT.AND NOTHING WAS DONE. IT IS AT THE DEALERSHIP AS I WRITE THIS AND I LET THEM KNOW THETHAT WERE BAD AGAIN THERE IS CLUNKING WHEN YOU JACK THE TRUCK UP AND PUSH ON THE TIRE. ALSO VIBRATION WHEN DRIVEN. BOTH OF THESE PROBLEMS ARE A SAFETY ISSUES. THESE PROBLEMS HAVE BEEN GOING ON FOR WAY TO LONG AND LIFE OF THE BALL JOINT SHOULD BE LONGER THEN 4-5 MONTHS.

TL* THE CONTACT OWNED A 2014 RAM 2500. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO A DITCH TO AVOID HITTING A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, FACE, ABDOMEN, AND BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO A DODGE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 43,500.

WHEN PULLING A TRAVEL TRAILER GOING UP OR DOWN A STEEP GRADE WITH THE VEHICLE IN TOW HALL THE TRANSMISSION WILL HANG UP IN ANY GIVEN GEAR FORCING YOU TO APPLY THE BREAK AND SHIFT THE VEHICLE INTO NEUTRAL THEN BACK INTO DRIVE THIS HAS BEEN REPORTED TO LONE STAR DOGE 1309 S. PACIFIC MINEOLA TX. THE DEALERSHIP SAID NO CODES WERE FOUND SO NOTHING WAS WRONG. I HAVE HAD THIS HAPPEN SEVERAL TIMES AND AM WORRIED ABOUT DRIVING THE TRUCK NOW. I HAVE TAKEN THE TRUCK INTO THE DEALER MULTIPLE TIMES FOR THIS ISSUE AND IT STILL HAS NOT BEEN REPAIRED. I TAKE IT IN ONE TIME AND THEY TELL ME IT IS FIXED AFTER THEY WORK ON IT IT IS NOT FIXED AND I TAKE IT IN AGAIN AND THEY SAY IT IS THE EGR VALVE SO I HAVE THAT FIXED AND IT IS STILL DOING THE SAME THING SO I BRING IT IN AGAIN AND THEY SAY IT IS SOMETHING ELSE AND I WOULD NEED TO PAY FOR REPAIRS AGAIN. THIS SHOULD HAVE BEEN COVERED UNDER THE WARRANTY BUT THEY SAY THIS NEEDS TO BE FIXED FIRST BEFORE THE WARRANTY WORK CAN BE DONE WHY CANT THEY JUST FIX THE WARRANTY WORK INSTEAD OF FIND THINGS THAT "HAVE TO BE FIXED BEFORE THAT WORK CAN BE DONE" WITH NO RELATION TO THE TRANSMISSSION.

WHEN I ACCELERATE THERE IS A LAG. THIS IS FROM A STOP OR WHILE APPLYING THE ACCELERATOR, AND PUSHING IT MORE TO PASS OR MERGE. ALSO THIS LAG AT ANY SPEED SEEMS TO MAKE THE TRUCK LUNGE, AND IT FEELS LIKE IT MAY BE SHIFTING WRONG.

OUR 2014 DODGE RAM 2500 WAS TURNED IN ON 8/10/16 TO OUR LOCAL DEALERSHIP FOR REPAIR WORK ON THE SAFETY RECALL R46. AFTER FINDING TWO CRACKS ON THE TRACK BAR BRACKETS AFTER INITIAL INSPECTION, OUR LOCAL DEALERSHIP DID NOT FOLLOW THE PROPER RECALL INSTRUCTIONS FOR REPAIR WORK BY FAILING TO DISPATCH CHRYSLER'S WELDING TEAM TO THEIR DEALERSHIP FIRST AND INSTEAD USED NON-CERTIFIED CHRYSLER WELDERS TO MAKE THE RECALL REPAIRS TO OUR VEHICLE INSTEAD. OUR LOCAL DEALERSHIP INITIALLY ASKED US TO SIGN A WAIVER RELEASING THEM OF ANY WRONG DOING IN ORDER TO GET OUR VEHICLE BACK SOONER (WE DECLINED). ONCE THE CHRYSLER WELDING TEAM WAS NOTIFIED AND BECOME INVOLVED WITH THE LOCAL DEALERSHIPS ERROR THEY DEEMED THE OTHER NON CHRYSLER CERTIFIED WELDERS WORK UNSATISFACTORY AND THEREFORE THEY WOULD NOT STAND BEHIND THE WORK THAT WAS HANDLED BY THE LOCAL DEALERSHIP. THE LOCAL DEALERSHIP ADMITTED TO THEIR ERROR AND AS A RESULT WERE TOLD TO START OVER AND REPLACE THE ENTIRE FRAME TO OUR VEHICLE AT THE LOCAL DEALERSHIPS EXPENSE BEFORE MOVING FORWARD. TO DATE, OUR VEHICLE HAS BEEN IN THEIR POSSESSION FOR OVER 70 DAYS AND OUTSIDE FROM THEM GIVING US TWO DIFFERENT LOANER VEHICLES AND THE COMPLETE RUN AROUND - WE STILL HAVE NOT RECEIVED ANY DOCUMENTATION, OFFICIAL PAPERWORK, OR DETAILS WITH EXPLANATION OF THE EXACT REPAIRS OR WORK THE DEALERSHIP/CORPORATE CHRYSLER HAS DONE OR SHOWING WHAT CHANGES HAVE BEEN MADE TO OUR VEHICLE DESPITE OUR REPEATED REQUESTS, NOR IF OUR VEHICLE WILL BE DEEMED SAFE AGAIN OR WHEN WE'D GET IT BACK. *TR

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING UNDER 10 MPH AND TURNING RIGHT OR LEFT, THERE WAS A CLUNKING NOISE FROM THE FRONT SUSPENSION AND EXCESSIVE WEAR ON THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED TO PASS INSPECTION. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THE BALL JOINTS WERE IN SPECIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

FACTORY TRAILER BRAKE CONTROLLER IS SPEED SENSITIVE BUT DOES NOT PUT OUT ENOUGH VOLTS AT SPEEDS BELOW 30 MPH. REGARDLESS OF GAIN SETTING, TRAILER DOES NOT HAVE ADEQUATE BRAKING AND IS A SERIOUS HAZARD. CONNECTED TO A FORD FACTORY CONTROLLER, TRAILER WILL LOCK UP BRAKES. ANSWER FROM DEALER IS TO INSTALL AN AFTER MARKET TRAILER BRAKE CONTROLLER. THIS IS A SERIOUS SAFETY HAZARD. I AM NOT THE ONLY ONE.

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A MANUFACTURER RECALL NOTICE FOR THE SWAY/TRACK BAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK NUT WAS LOOSELY CONNECTED. AS A RESULT, THE BOLT WAS TIGHTENED AND THE SWAY/TRACK BAR WAS REPLACED. WEEKS LATER, THE CONTACT NOTICED THAT THE STEERING WHEEL WAS NOT PROPERLY ALIGNED AND THERE WAS AN EXTREMELY STRONG VIBRATION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TIRES WERE INSPECTED AND THE SWAY/TRACK BAR WAS REPLACED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

WHILE DRIVING AT 60 MPH, THE TRUCK BEGAN SHAKING VIOLENTLY AND IT WAS EXTREMELY DIFFICULT TO STEER. ONCE I REDUCED MY SPEED DOWN TO ABOUT 30 MPH THE TRUCK CAME UNDER CONTROL AGAIN. THIS HAS NOW OCCURRED ON THREE SEPARATE OCCASIONS. I HAD IT INTO A DEALERSHIP THE FIRST TIME AND THEY FOUND NOTHING. GOING IN TO A DIFFERENT DEALERSHIP TOMORROW AS THERE IS SOMETHING WRONG. THIS IS A DEFINITE SAFETY ISSUE.

AFTER LETTING UP ON THE ACCELERATOR FOR A MOMENT, THEN ATTEMPTING TO ACCELERATE, THERE IS NO THROTTLE RESPONSE FOR 1-2 SECONDS. IN CONDITIONS SUCH AS CHANGING LANES INTO FASTER TRAFFIC, OR PULLING OUT INTO TRAFFIC FROM A SLOW ROLL, THE VEHICLE DECELERATES OR FAILS TO ACCELERATE, CAUSING A HAZARD TO ONCOMING TRAFFIC. THIS ISSUE IS EASILY DEMONSTRATED WHILE DRIVING BY MOMENTARILY REMOVING YOUR FOOT FROM THE ACCELERATOR PEDAL, THEN IMMEDIATELY ATTEMPTING RAPID ACCELERATION AS IF PULLING INTO A FASTER MOVING LANE OF TRAFFIC. THIS "DEAD PEDAL" BEHAVIOR HAS BEEN WELL DOCUMENTED BY NUMEROUS OWNERS OF LATE MODEL RAM 2500/3500 WITH CUMMINS DIESEL ENGINES.

WE HAD A WATER PUMP FAILURE WHERE THE WATER PUMP FROZE UP AND BROKE THE SERPENTINE BELT AT EXIT 234 ON I-15 IN MONTANA. IT WAS A FRIDAY RIGHT AFTER LUNCH AND WE WERE TOWING OUR 5TH WHEEL TRAILER. THE DEALER IN HELENA COULDN'T PROVIDE SERVICE SO WE WERE TOWED TO A INDIVIDUALS REPAIR SHOP IN CRAIG, MT. AFTER A WATER PUMP, BELT AND A NEW STARTER, WE WERE ON THE ROAD MONDAY. CHRYSLER OFFERED NO ASSISTANCE. THIS SHOULD BE A RECALL.

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS RUSTED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO INFORMED THE CONTACT TO REACH OUT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 5,300.

THE INTEGRATED BRAKE CONTROL SYSTEM DOES NOT APPLY ENOUGH BREAKING POWER TO THE TRAILER. I HAVE TRIED SETTING THE GAIN FROM 0 TO 10. I HAVE USED THE MANUAL TRAILER BREAK CONTROL AND HAD THE SAME RESULTS. I CAN HEAR THE TRAILER BREAKS ENGAGE AT SLOW SPEED BUT THIS DOES NOT APPLY ENOUGH BRAKING POWER. THE TRAILER BREAKS HAVE BEEN CHECKED AND ARE GOOD. THE TRAILER HAS ALSO BEEN CONNECTED TO ANOTHER VEHICLE AND THE BRAKES WORKED AS DESIGNED.

FACTORY INSTALLED TRAILER BRAKE CONTROLLER ON THE HIGHEST GAIN SETTING ONLY SLOWS TRUCK AND TRAILER MINIMALLY. AFTER MARKET BRAKE CONTROLLERS DO A MUCH BETTER JOB.

STEERING ROD ADJUSTING NUTS CONTINUE TO COME LOOSE HAS BEEN TO THE DEALER THREE TIMES AND GOING BACK TO THE DEALER NEXT WEEK FOR THE SAME PROBLEM THIS ISSUE STARTED IN MAY AND HAS NOT BEEN RESOLVED BEFORE THE THIRD VISIT I CONTACTED CHRYSLER AND RECEIVED A CASE NUMBER WAS TOLD TO TAKE IT TO THE DEALERSHIP AND THE DEALERSHIP KEPT THE VEHICLE ALL DAY TOLD ME THEY REALIGNED THE FRONT AND TIGHTENED UP THE ADJUSTMENT NUTS SHOULD BE GOOD TO GO; THAT WAS 7 WEEKS AGO NOTICED THAT THE STEERING WAS GETTING LOOSE AGAIN TOOK IT TO THE DEALER TODAY WAS TOLD TO COME BACK ON MONDAY SO THEY CAN LOOK AT IT AGAIN; I TOLD THEM THERE MUST BE AN ISSUE WITH THAT ROD OR ADJUSTMENT NUT FOR THIS TO KEEP HAPPENING AND TALKED TO THE GENERAL MANAGER HE AGREES THERE MUST BE AN ISSUE; CHRYSLER AND THE DEALERSHIP IS AWARE OF THIS PROBLEM AND THEY SHOULD FIND A SOLUTION AND FIX IT OR CONSIDER A RECALL THIS IS A DANGEROUS AND SAFETY ISSUE THIS TRUCK ONLY HAS 15580 MILES ON IT. THIS SAFETY ISSUE WAS FIRST NOTICED WHEN THE STEERING WHEEL WAS OFF CENTER THE TRUCK HAD 12320 MILES ON IT AT THIS TIME; ONE ANOTHER NOTE I HAD MADE A COMPLAINT ABOUT THE FRONT TIRES WEARING ON THE EDGES AND WAS TOLD THAT THESE TRUCKS ARE JUST HARD ON TIRES WHICH NOW I BELIEVE IS A MECHANICAL ISSUE PARTLY BY THE STEERING AND FRONT END; IF THIS ISSUE IS NOT CORRECTED I'M CONSIDERING A LEMON LAW ATTORNEY HAS MY NEXT STEP, BUT DUE TO THIS BEING WHAT I CONSIDER A SAFETY ISSUE NHTSA SHOULD BE NOFIED BEFORE SOMEONE HAS A SERIOUS ACCIDENT

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 12/14/16 *BF

IN THE 2014 RAM 2500 THE STEERING DRAG LINK NUT THAT ADJUST THE STEERING WHEEL COMES LOOSE AND WILL OVER TIME CAUSE THE STEERING WHEEL TO LOOSE ITS POSITION FROM CENTER. THE STEERING LINK IS BADLY DESIGNED AND ALLOWS FOR THE STEERING TO GO OFF CENTER CAUSING THE TRUCK TO TURN VERY HARD RIGHT, TO COMPENSATE THE STEERING WHEEL NEEDS TO BE HELD IN THE 10-11 O'CLOCK POSITION TO DRIVE THE VEHICLE STRAIGHT. THE STEERING AND ALIGNMENT CAN STRAIGHTEN THE WHEEL, BUT OVER TIME THE LOCK NUTS COME LOOSE AND THE TRUCK WILL TURN HARD RIGHT. THE DEALERSHIPS DO NOT KNOW HOW TO FIX T THE PROBLEM AFTER SEVERAL SERVICE APPOINTMENTS AND RAM CUSTOMER CARE DOESN'T KNOW ABOUT THIS PROBLEM AND ARE NON RESPONSIVE TO THE ISSUE. THIS PROBLEM HAS BEEN GOING ON FOR ~10K MILES.

DRIVING DOWN THE I-10 EAST OF JUNCTION I FELT A SLIGHT VIBRATION AND ATTEMPTED TO PULL OVER AND AS I WAS DOING SO THE PASSENGER REAR TIRE BLEW OUT AND BENT IN THE FENDER BED OF MY TRUCK AND BROKE THE STABILIZER BAR FOR THE BED SKIN. THE TREAD SEPARATED FROM THE SIDE WALL. THERE WAS NO TREAD LEFT ON THE TIRE, ONLY SIDEWALLS. I REMOVED THE TIRE AND PUT ON THE SPARE TO GET HOME. WENT TO DISCOUNT TIRE THE NEXT DAY AND FOUND OUT THERE WAS A RECALL ON THE SAME TIRE BUT DIFFERENT SIZE. THEY REPLACED THE TIRE WITH A NEW ONE AND FILED A CLAIM WITH KUMHO AND SENT THE DEFECTED TIRE TO THEM.

I HAVE CONTACTED THE DEALER ON 3 OCCASIONS TO HAVE THE R46/NHTSA 15V-541 SAFETY RECALL CORRECTED AND THEY CONTINUE TO STATE THEY HAVE NO ESTIMATION OF WHEN THEY WILL HAVE THE PARTS TO CORRECT THIS HAZARD. I USE MY TRUCK TO HAUL AN RV AND I AM CONCERNED THAT THIS PART COULD FAIL DURING TOWING. THIS ISSUE IS CAUSING ME TO NOT USE MY TRUCK FOR ITS INTENDED PURPOSE.

TL* THE CONTACT OWNS A 2014 RAM 2500. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING), THE STEERING WHEEL BECAME DIFFICULT TO TURN WHILE DRIVING VARIOUS SPEEDS. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE VEHICLE FAILED TO STAY IN POSITION AND THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO KEEP THE VEHICLE STRAIGHT. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE ALIGNED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE C CLAMPS NEEDED TO BE RE-ATTACHED TO THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REMEDY PARTS FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HAD BEEN REMOVED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2014 RAM 2500. AFTER HITTING A BUMP IN THE ROAD AT APPROXIMATELY 60 MPH, THE VEHICLE SWERVED FROM LEFT TO RIGHT AND SHOOK UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS UNABLE TO BE REPAIRED DUE TO MODIFICATIONS TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE FAILURE MILEAGE WAS 33,000.

I HAVE CONTACTED THE DALLAS DODGE DEALER ON 3 OCCASIONS TO HAVE THE R46/NHTSA 15V-541 SAFETY RECALL CORRECTED AND THEY CONTINUE TO STATE THEY HAVE NO ESTIMATION OF WHEN THEY WILL HAVE THE PARTS TO CORRECT THIS HAZARD. I USE MY TRUCK TO HAUL AN RV AND I AM CONCERNED THAT THIS PART COULD FAIL DURING TOWING. THIS ISSUE IS CAUSING ME TO NOT USE MY TRUCK FOR ITS INTENDED PURPOSE.

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.