NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Ram 2500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Adding to form 11717793
The vgt actuator failed the truck only has 127000 miles on it ram extended the warranty for 2015 trucks but not 2016. The part to replace it from ram has almost doubled in a years time. It is now $2170. For this part whose internal computer components have failed. The files uploaded was just for the part. I can upload the repair cost when done. I am just trying to get everyone to see how corrupt these companies are becoming. They could have saved themselves some problems if they would just paid the $3000 to fix it this is a rough estimate.
Got into my truck after letting it warm up and the shifter broke out of the handle. It’s a known problem cause the design is flawed by putting so much pressure on the part. So in the end it breaks and then you can’t get your vehicle out of park or whatever gear it broke in. I was charged 718.00 for it to get fixed when I think this should be a recall or tsb.
Grid heater nut/bolt detached and entered engine, causing catastrophic internal failure and total engine loss while driving.
Drag link issue led to not being able to get an alignment, dealership and RAM support refused to fix it, as it was completed but they did not do it correctly the first time and it is dangerous
Incident Report – Gear Shift Failure Date of Incident: 11/10/2025 Vehicle: 2016 Ram 2500 Pickup Truck VIN [XXX] Mileage: [Insert Mileage] Location: [Insert Location of Incident] Description of Incident While attempting to shift the vehicle from Park (P) into Drive (D), the shift lever suddenly went limp and lost all resistance. Upon applying slight additional pressure to engage the transmission, the shift lever snapped off completely. The gear shift bracket—the component securing the shift rod—fractured in half at the point where the shift rod inserts into the bracket. This mechanical failure rendered the vehicle inoperable and unable to be shifted out of Park. No warning lights or prior symptoms were observed before the failure. The broken part was visually inspected and confirmed to be the shifting lever bracket, consistent with Mopar part number 68470756AA. Immediate Actions Taken The vehicle was safely secured to prevent unintended movement. Engine was turned off and keys removed. Visual inspection confirmed that the shift lever bracket had broken at the rod insertion point. Tow service was arranged for transport to a repair facility. Photographs of the damaged bracket and shifter assembly were taken for documentation. Assessment This incident represents a critical component failure of the gear shift mechanism, resulting in sudden loss of control over transmission operation. The break occurred under normal shifting force, indicating a possible material or design defect in the bracket assembly. Recommended Actions File a warranty or recall inquiry with Ram/Stellantis regarding potential defects in part 68470756AA. Replace the damaged bracket with a verified OEM replacement. Inspect surrounding linkage and cable components for stress damage or misalignment. Retain the failed part for potential recall or manufacturer investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ABS FAILURE, WHICH TURNS OFF TRACTION CONTROL AND CRUISE CONTROL. This is a known issue for the HCU to fail. How is this not a recall on 2016 but it is on 17 and 18. Same parts.... have replace front hubs with new ABS sensors and rear ABS sensors, still on. It has to be the HCU or the module.
I previously had recall 17V-821 work completed. This recall was for The Brake Transmission Shift Interlock (BTSI) locking pin may become stuck in the open position. I have the same issue now and see that NHTSA is investigating failed recall fixes. I have taken this to the dealer and an independent shop and am now trying to figure out how to get this repaired.
ITBM Integrated Trailer Brake Module not outputting correct breaking voltage to trailer.
The contact owns a 2016 Ram 1500. The contact stated that the shift solenoid change message was displayed. The vehicle was taken to the local dealer for a recall repair. Upon retrieving the vehicle, the vehicle failed to shift and had no power. The vehicle was diagnosed with a faulty shift solenoid. The replacement parts were on backorder. The local dealer later informed the contact that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a complaint. The manufacturer declined to cover the cost of the repair. The failure mileage was approximately 238,000.
The contact owns a 2016 Ram 2500. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle lost motive power and went into LIMP Mode. The contact stated that the failure was intermittent but also occurred while towing a 30-foot trailer or a 24-foot trailer. Occasionally, after pulling over, turning off, and restarting the vehicle, the vehicle returned to normal functionality. On other occasions, the vehicle was towed back to the residence after the failure. The vehicle was taken to an Auto Parts Store and diagnosed using a handheld scanner, and a fault code associated with the turbo actuator for the diesel engine was retrieved. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact called a local dealer and was notified of Technical Service Bulletin Number: 09-005-22; however, the vehicle was not included. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.
The low pressure power steering hose is leaking and can't get part for it. Been having to invest in tons of power steering fluid and want to know if this is gonna be a recall. It is very frustrating that we can't get parts for the problem.
Transmission gear selector lever can be moved from park to reverse, neutral, and drive without having the brake pedal depressed. This is the way the transmission gear selector currently operates. This is not a one-time incident. I bought this vehicle recently and noticed this transmission gear selector lever issue about a month ago.
It is the Water pump We have the Concentric brand with out a vent hole picture attached ( which is the one under recall but doesn’t come up on our vin) Yes A Mechanic No No
The grab handle or left interior a arm part broke and fell of in my lap while I was driving luckily it did not fall off when I entered the vehicle or I would have been flat on my back. I contacted Stelantis got the typical run around. Tried to order new part but part has been discontinued. Now I am driving with airbag not covered and exposed. The part number for my truck is 5RM911XAC you can check discontinued. I ask Stelantis to find part after I tried for months to no avail. Reply was sorry part discontinued. What broke was the plastic that holds two screws in. Hopefully no one gets hurt if others break. In my opinion it seems like a bad design to save money. The replacement part by the way is $313.00 for plastic with leather wrapped handle. I was willing to spend that but the attitude I got from Stelantis was very non caring after I spent $60,000 on a truck in 2016. I ordered this part in May of 2025 then in August they told me it was discontinued.
Def system failed ABS, track,tire pressure. Service 4 wheel drive system. 4 wheel drive system temporarily unavailable.
The service engine lamp came on. When the mechanic investigated, it was determined that the problem is identical to the Warranty Bulletin titled Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension that pertains to the 2015 RAM 2500 pickup. My vehicle is a 2016 and there is no warranty extension, even though it is an identical problem. The vehicle was not drivable as is and I had to replace the Turbocharger Actuator. I am assuming that this is a known problem to Cummins and to RAM. There should be a Warranty Bulletin for the 2016 also.
Towing my trailer with my 2016 Ram 2500, at 48,000 miles I experienced complete turbo failure in heavy traffic at highway speeds. Power was reduced to minimums causing hazardous conditions. The "check engine" light illuminated. I maintained control and eventually had the codes scanned at both a local auto parts store and Larry Miller Dodge/Ram in Sandy, Utah. The codes identified were for the turbo actuator/turbo. Larry Miller said they could replace the actuator, but I'd be back in three weeks for the turbo replacement as well. They were three weeks out for labor. I contacted a local diesel repair shop who purchased the turbo and actuator from Larry Miller Dodge Ram and had it installed in a day. Subsequent to these repairs ($5,400.00) I have learned that MOPAR issued Warranty Bulletin D-22-06, dated March 16, 2022, for the same make and model as mine, only for the year 2015. My truck was built in 2015 and the parts and computer codes for failure are identical. This published warranty bulletin issued relief of a new extended warranty of 15 years /150,000 miles for the installed turbo actuator/turbo. Since mine failed at 48,000 miles, this could be a continuation of the aforementioned issue with the stated 2015 year failures. I was lucky I didn't create a traffic accident when this turbo system failed since it was sudden and violent when the loss of power occurred without warning. I'm asking you to probe or look at the facts that the issue with these Garrett turbos are still outstanding whether Doge/Ram/Fiat/Mopar wants to include them in their campaign. The danger is real. The costs to retired people, such as myself, is consequential and devastating. It is unfair there is no way of sending queries to the manufacturers to alert them of this condition. The only way to communicate is to talk to a person in India and the communication barrier is tremendously difficult as is the chance of getting any return on the days and weeks of attempts for resolution.
Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have a 2016 Ram 2500 Power Wagon that i have turned into a show truck. The truck has never been off-road or in the mud, it is driven to and from the shows. Last [XXX] as i was driving to Hickory, NC for a car show on Saturday August 31st my truck instantly lost power and turned on the engine light. The transmission felt like it was stuck in second or third gear, so i pulled over and scanned the PCM to see what the DTC code and it came back as P0870. Went online to research the code and see what it had to say about it and it stated to clear the code to see if it comes back on which i didn't. The light has not returned as of yet but when the truck hits overdrive it has a high pitch squeal coming from it meaning the transmission. I brought it in to my local dealership on Wednesday September 4th to have it looked at they performed DIAG and CVI inspection to find the transmission is starting to fail internally recommend replacing the transmission. Now want me to pay out of pocket for a new transmission even though i have max care warranty on the truck when i bought it new. i don't have $6000.00 to pay for a new transmission that's on back order. If it comes down to it and i have to get my neighbor to help me get the transmission out of this truck cause I'm [XXX] then i will rebuild it my [XXX] thing myself before i pay them $6000.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On 7/11/2024, I had a service performed at a local independent automotive repair facility because I purchased new tires for the truck. The repair service history on the truck was limited because I inherited this vehicle from my deceased son. I intend to transfer ownership to my other son who will be towing a large RV Trailer with it. Prior to this service, I was unaware of an important safety recall identified as V06 Drag Link. After the alignment service was completed, the local service technician explained he was able to perform the alignment and confirmed the V06 repair had been previously done. He said the steering box nuts on each end of the Adjuster Sleeve had been welded, which was the recommended fix presented in the FCA US LLC safety recall notification. The truck steering wheel was not centered since I acquired it in 2021. At times it was cocked to the left between the 11/12 o'clock position. I attributed this to the well worn tires not knowing about the V06 safety recall issue. The service technician advised that while doing the alignment he noted the welded adjuster sleeve "had play" in it and recommended I take the vehicle to an authorized RAM dealership for this issue because he stated "an updated sleeve" was made available subsequent to issuance of the V06 safety recall notification. He warned a potential failure of the adjuster sleeve could result in loss of steering and a crash. I followed the service technician advice and took the vehicle to the local RAM dealership. I presented the alignment service finding to a management official who responded the recommended safety recall issue had been fixed and no updated sleeve available. The manager never offered to inspect the adjuster sleeve "play" issue and proceeded to list over $3,000 of other 60,000 mile recommended services. Because of the potential safety issue identified as described, I am deeply concerned the RAM dealership was intentionally discarding my safety concerns.
The contact owns a 2016 Ram 2500 equipped with Hankook Tires, Tire Line: Dynapro AT2, Tire Size: 275/70/R18, DOT Number: 1BJWBRNB. The contact stated that while his son was driving approximately 60-65 MPH, the vehicle started severely vibrating and shaking on the front passenger’s side of the vehicle. The driver pulled to the side of the road and removed and replaced the front passenger’s side tire with the spare. The vehicle was driven to Discount Tire where it was diagnosed that there was a bubble on the tire. The vehicle was taken to Walmart where the tire was replaced. The contact stated that approximately 3 months after replacing the tire, the driver’s side rear and driver’s side front experienced the same failure. The contact continued to drive at speeds lower than 20 -25 MPH. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The vehicle failure mileage was 137,804, and the tire failure mileage was 23,000.
The contact owns a 2016 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
The contact owns a 2016 Ram 2500. The contact stated while the vehicle was taken for an alignment, the independent mechanic became aware that the steering linkage was loosened. There was no warning light illuminated. The vehicle was not repaired. The vehicle was previously repaired under NHTSA Campaign Number: 19V021000 (Steering); however, the failure reoccurred. The manufacturer was made not aware of the failure. The failure mileage was approximately 50,000.
Some time as i apply the brakes i get a pulse pushing back on the brake pedal , it results in a slower braking action . Also i have a power steering fluid leak coming from the brake booster system . The brakes and the power steering go through the same system . The brake problem has been happening about a year and the power steering leak at the booster about 2 months
It is known that the 2016 Ram crew cab 4x4 has exhaust leak problems. The bolts on the exhaust manifold will break and exhaust will escape the manifold causing extra heat to flow into the engine bay, and fumes to enter the cabin of the vehicle. carbon monoxide is colorless and orderless and causes headaches, nausea, dizziness, and even death if inhaled. The exhaust manifold leaks must be fixed.
My ABS lights is on causing my cruise control to not be functioning. When I first start the vehicle, i get a message to "service electronic brake system." I have new brake pads with rotors and still have this message.
Abs module failure is common in alot of rams part number 68252611ae
I took my 2016 Dodge Ram to the dealership that I purchased it from and asked for an alignment. The dealership informed me that they would not perform the alignment as the V06 Recall had been performed, which had welded the adjustment nuts to vehicle's drag link. I was told that in order to get the vehicle aligned properly, the drag link would need to be replaced by contacting FCA. When FCA had called the dealership informing them of how to go about replacing the drag link, the dealership refused to discuss with them. The welded adjustment nuts should only be a temporary fix, and I would expect Doge to replace the defective component. The welds also seem of questionable quality, you would expect a higher standard for a critical component that could fail and cause a major accident.
ABS system/ Traction control system/ 4wheel drive system/ cruise control. I had the ABS system repaired/replaced once this year already and now i need it done again. ABS failure makes the 4wheel drive system fail and it's winter time and i need 4 wheel drive for safety.
The tailgate will not stay closed. It comes open when driving and sometimes won’t stay closed at all. This is a common problem/recall with this model truck but for some reason doesn’t show up with my VIN #
My truck, like those of numerous other Ram owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work. In turn, this places me and other owners of this vehicle in an unsafe situation in that lack of an operating ABS system is conducive to skidding and accidents. Some owners have even reported that they cannot drive their vehicles due to locked brakes which resulted from this malfunction. I have tried every source in existence in my efforts to find a replacement module, but I have been totally unsuccessful. I have been told by one of your Customer Service representatives that your Company is “…unable to maintain a complete inventory for an indefinite period of time and the lower the demand, the less likely it is we will have stocked parts. As such, the part you are requesting is no longer in our inventory.”
The contact owns a 2016 Ram 2500 equipped with Landsail Tires, Tire Line: CLX-1, Tire Size: LT275/70/R18, DOT number: TBDEF75C. The contact stated while driving 50 MPH, the tread of the front passenger’s side tire separated, causing the vehicle to start shaking abnormally. The vehicle was taken to an independent mechanic where it was confirmed that the front passenger’s side tire tread had separated. The tire as not replaced. The tires were replacement tires. The dealer was not contacted. The manufacturer was not made aware of the failure. The vehicle failure mileage was approximately 42,000. The tire failure mileage was 34,449.
Abs/hcu failure causing erratic braking brakes locking up. Diagnosed idepentdant shop,not yet repaired. No inspection Abs warning
The contact owns a 2016 Ram 2500. The contact stated while driving at various speeds, the vehicle was pulling to the right. There was no warning light illuminated. The vehicle was taken to a dealer where the contact was informed that the vehicle needed an alignment; however, since the vehicle was serviced under NHTSA Campaign Number: 18E096000 (Steering) the alignment could not be performed. The contact was informed that due to the welding that was performed as part of the recall repair, the wheels could not be aligned. The manufacturer was contacted numerous times about the failure, but the contact was not given an answer as to when a repair would become available. The vehicle was not repaired. The failure mileage was approximately 91,000.
Abs light and traction control light came on. The rear parking sensors and 4 wheel drive were also disabled. Repair shop stated that a wheel speed sensor was bad, replaced it and on the way home the lights came on again. Took truck back to shop and they stated another wheel speed sensor was bad. Replaced and then once again, lights came back on while driving home. Took back to the shop and they stated the connections to abs module were dirty, cleaned and sent me back home. Once again, lights came back on. Lights are now on and I have no idea how to repair other than to continue throwing parts and money at it. With Abs disabled, mine and my family's safety are at risk while driving, especially considering this truck is used to tow heavy loads, including livestock. Apparently this is a wide spread issue based on internet reports and has been reported on many of these trucks, regardless of mileage.
Service ABS SYSTEM warning light came on dash - July 2023. ABS is not functional. Traction /stability control is not functional. Scanned codes - OBDII code C0020. Took to RAM dealer 7/2023- RAM dealer stated and confirmed ABS module required replacement but the part was not available and unknown when it would become available. I have called several times every few months for updates- no parts available. This is unacceptable. My family’s safety is at risk because ABS and stability control are not functional- especially in winter icy conditions.
We were driving our 2016 Ram in July 20, 2023 to Yakima, WA which is 200 miles away from our home. About 50 miles north of town, our check engine light came on and our power was reduced to a minimal speed. We cautiously drove to the next rest area and turned the engine off. We waited about 30 minutes, restarted the engine and continued to Yakima. We had the code checked and turned off at an Oreily's parts store. We drove it to an Independant diesel service center since the Ram dealership's schedule was 2 months out to look at it. After several hours and troubleshooting, the diesel technician determined that the Cumins Actuator and Turbo were failing. Each time they cleared the code and drove the truck, they could recreate the problem. They told us that it was the same problem that the 2015 Cumins Turbos & actuators were having. They said there is a chance that our truck was manufactured with the same parts as a 2015 Cumins. They were able to repair our truck and said that we should notify the NHTSA, Mopar and our local Ram dealer of the problem. Mopar told me there is no recall for this issue, so they cannot help. The local Ram dealer told me that since they did not do the repair, they cannot report the issue. Please help us as this was an expensive repair, not including the cost of being standed out of town for days. Our Ram only has 39,000 miles and is like new, always garaged and drove for pleasure. How can we get this investigated or reimbursed?
Driving truck and automatic changed to manual 4th gear - would not stay in automatic and would not go into any other manual gear at same time cruise stopped working along with the horn, seat belt light came on and would not go off , ESC light came on and did not go off, non of the steering wheel controls would work work , air bag light came in and would not go off , horn would not work at steering wheel but will when using key lock
All brake warning lights came on , cruise control stopped working abruptly, service brake system warning dinger dinging , abs not working , engine braking all stopped working while loaded going steep grade , nearly lost control of the truck and was nearly in a serious accident , abs module and hcu said to be problem , issue still persists after said problem supposed to be resolved , truck is a death trap and there are multiple complaints about it , hcu and abs module are months back ordered , this needs recalled
ABS/traction control lights on dash and cruse control won’t work with these on. Haven’t taken to dealer but researched online and believe it to be the abs/hcu unit.
I received an NHTSA recall notice V06/NHTSA 19V-021 on or about April 2023, I brought this vehicle to Stat Line Jeep Dodge RAM located in Somerset, MA early April to fix the vehicle pursuant to the recall notice for a Drag Link problem/defect. Upon arrival the service department stated they had not received a welding machine necessary to fix the problem and to call for another appointment, On or about April 10, 2023, I again brought the vehicle to State Line RAM dealership to complete the repair. On May 31, 2023, I brought the vehicle to Town Fair Tire Center to have all 4 new tires replaced and have the front end aligned. I was told that the alignment could not take place since the dealership welded the "Tie Rods" together. I brought the vehicle back to State Line dealership and asked why my vehicle's tie rods were welded. They told me that the NHTSA had told them that was the fix. I wanted to know how to get the vehicle aligned and the dealership told me that I would have to pay $850.00 to replace them and that should have been done except the NHTSA said to weld them together.
6.7L Cummins diesel Known Grid heater bolt broke and could leave people stranded as it causes catastrophic engine failure and or damage leading up to $20 to $30K in engine repairs. Ram knows about this issue and is doing nothing about it. Mine broke and I caught it just before it destroyed my engine. the fix was a $1k kit. This bolt corrodes and and drops down into the intake in which destroys the #6 cylinder, piston, wall and valves. Ram is doing nothing to fix the problem and leaving people stranded who haul trailers and with the big repair bills.
2016 Ram 2500 ABS and HCU have caused problems while driving. My brakes are engaged and will sometimes bring the vehicle to a stop. While having problems with my brakes, I scheduled an appointment with my local Dodge/Ram service department. On the way to the service department March 2023, the brakes again started having problems and completely engaged on a busy bridge bringing the truck to an immediate stop. Not a fun moment. The closest tow truck was two hours away and after 40 minutes, I was able able to get the brakes dis-engaged and limped the truck to the service center. The service department had trouble replicating the issue because the computer reset after i drove the vehicle in. It wasn't till the third test drive the technician had the issue happen to him. I've read about numerous other similar issues with the same truck and braking system, and this could cause a serious incident where someone could get hurt. Even after getting a new ABS, I'm still having issues 6 months later with the brakes locking up. I took it to a new service center and again, the technicians are saying there is no issue because the computer has reset when the issue went away while driving it in to get looked at. It concerns me the Ram has not stepped up to fix this issue.
The grid heater bolt that is on the bottom side of the grid heater. It fails and the bolt falls off and get sucked into the engine destroying the piston and cylinder causing an over 10,000$ expense.
This message is in regards to Static NHTSA Bulletin 09-005-22 / D- 22- 06 Dated March 16, 2022. The above listed warranty extension extends Ram 2500 Cummins Turbo Diesel Model year 2015 to 150,000 miles or 15 years if code U010C is indicated on MIL. My truck meets all above criteria but is a model year 2016. However, there is no changes in mechanicals between the 2015 and 2016 model year. My truck, at 114,000 miles just indicated this issue and the estimated cost of repairs is over 2,000 dollars. Considering that this has already been a widespread notable issue with this truck and engine, my hopes is to include 2016 model years in this extension. Thank you.
Truck started shaking like a tire was out of round. Right front tire had separation (several large bubbles on the inside of the tire). I replaced that tire with a spare of a different brand. About 2 weeks later the left rear tire had the same issue. These tires are less than 1 year old and have less then 15,000 miles. I do not trust these tires any more and replaced them at significant cost.
In 2020, Dodge repaired a recall by welding the steering linkage nut to the drag link. This recall (V06) prohibits me to have the vehicle aligned by a tire repair/replacement shop. Additionally, the ability to align the vehicle relies on the dealer to break the weld, replace the nut and re-weld the part. This repetitive process in turn causes metal fatigue to the drive link, presenting another MAJOR safety concern. If the drive link were to fail, I would lose steering control and crash without warning. I have contacted Dodge directly and requested they replace the drive link on my vehicle to remedy this problem, however, they have refused. The cost to replace the drive link and re-align the vehicle (required after part replacement) is approximately $1,100. Much less money than would be paid out for a catastrophic fatality(ies) resulting from the failure of this part.
The contact owns a 2016 Ram 2500. The contact stated while driving at 65 MPH, the contact smelled a strong odor of gasoline and the contact felt the vehicle losing power. In addition, the contact noticed smoke coming from the rear of the vehicle, and no warning lights illuminated on the instrument panel. The contact placed a rubber line on the fuel line because he noticed the fuel line was rubbing against the frame of the vehicle causing the fuel line to wear. The vehicle was not diagnosed. The manufacturer was contacted, and a case was filed. The failure mileage was 87,000.
My 2016 RAM has very loose steering and has almost caused me an accident several times due to my lack of control of the steering. The steering stabilizer jam nuts have been welded to the adjuster sleeve (as the referenced recalls below suggest as a fix) but the entire assembly rotates freely by hand! I am constantly having to get alignments to help control my steering, however, it seems to be getting worse and I am having to do alignments more often. Now, recall numbers 19V021000 and 18E096000 both refer to this problem for select RAM 2500s however, for some reason my VIN is not connected to this recall although it is obvious that it has been implemented on my truck. I bought my truck in 2018 used from a dealership. All the recalls that were indicated on my truck at the time were implemented, but so was the welding of the jam nuts even though my VIN doesn't reflect this recall action. I have an appointment with my Chrysler dealership this Thursday, but they told me that there probably wasn't much that they could do without the recall being attached to my VIN. This is currently my only vehicle and I am cautious and scared every time I drive it now since there is no warning as to when the steering loosens up and the truck seems to drive diagonally vice straight. I would greatly appreciate some help in this matter.
Data synced from NHTSA on May 4, 2026