2016 Ram 2500 Complaint Log

Hello! We have the driver seat and passenger seat that unlock after driving every mile. I have called the dealership and Chrysler and they say they cannot help me. This is a safety issue and I need assistance now

Previous FCA campaign #U30 of solonoid pack for transmission 68rfe has been completed in 2018 and in June of 2022 a transmission service technician stated the one from the recall was faulty and needed replaced. Upon replacement with OEM solonoid pack the truck went into limp mode and was locked into 4th gear. Vehicle is undrivable and at the dealer. After further inspection the solonoid issue caused the clutch pack to shed debris into the bottom on the transmission pan which just had a new gasket, filters and fluid less than 20 miles ago. Transmission tech stated the debris was no there and saw no evidence of failure to the clutch pack prior to the replacement of the solonoid. Now transmission has to be rebuilt at owned expense. Vehicle has 72,000 miles and is not used for towing or aggressive driving.

Broke suspension on a pothole. After repair, Alignment shop would not align vehicle because Ram welded the Drag Link as part of their V06 recall so that it was no longer adjustable. Being that this is my primary vehicle, I had to purchase a new drag link so that my steering could be readjusted as well as have my tires wear properly. I asked Ram for Refund on this repair , but they responded that in order to get a refund, I would have had to be towed to a Ram dealership on my own dime, then wait for an official Ram part to come in which would cost me hundreds of dollars in rental cars and tow bills for an adjustable part that they welded to make non adjustable.

I was driving my truck on the freeway pulling a loaded stock trailer. The truck suddenly down shifted into fourth gear and the engine RPM’s maxed out! I almost crashed the truck because the momentum of the trailer pushed the truck sideways on the freeway. I had to avoid traffic and get to the shoulder. Truck would not shift out of fourth gear and truck shifted into 4WD low also on its own. Had truck towed to dealers ship and was told a shift solenoid went out. Because of that they now have to change the torque converter and replace the transmission from the damaged it caused. It is unknown if it damaged any of the engine components at this time or any other parts of the drivetrain. Now I’m stuck paying for a transmission because Dodge didn’t put a safety backup into their system to prevent this in case of a failure. I see that I am not the first person it’s happened to by reading the power train comments for this year truck.

In March of 2022 my ABS/Traction Control light illuminated and returned a code of "Internal Electrical Failure". I have had this evaluated by two different dealers with two different pieces being blamed. One is the ABS Contril Module and the other is the Hydraulic Control Unit. I have replaced both multiple times without any remedy. The dealer stating that is was the ABS Control Module told me multiple times that they cannot even order the part to fix it. This means I cannot get a state inspection sticker on my primary mode of transportation as well as not having working ABS brakes, traction control, and cruise control. This is a concern with my family being safe as well as when towing my 5th wheel rv. There is an open investigation for 2017-2018 but my truck is a 2016 with the same issue. There are multiple people on forums with Rams other than the 2017-18 trucks with this same exact problem. A lot of us are using vehicles that are not able to be inspected with safety equipment not functioning correctly.

A known issue is occurring across many vehicles where the ABS Braking system becomes non-working and illuminates the ABS - Service Electrical Braking System light along with disengaging the vehicle traction control. The part that needs to be replaced is on national backorder with no ETA of availability. In turn, this issue is causing my West Virginia State Vehicle Inspection to remain invalid as I cannot get a proper inspection due to the warning light. In addition, with the ABS not working, I am fearful of using my vehicle to transport my family, especially my toddler. This issue needs to be addressed by Chrysler Corp, but there have been no recalls nor even a TSB released referring to this issue. A quick search of Ram/Jeep/Dodge/Chrysler Forums shows that this is a very widespread issue affecting many vehicles. This presents a major safety issue, especially since it is considered an important safety feature preventing my vehicle from being inspected. This issue needs addressed ASAP by the company and repaired promptly.

I was involved in a single vehicle accident due to a medical issue. I hit a utility pole, took out a cyclone fence, proceeded across a front yard of a home then almost directly into a block retaining wall. I was wearing my seat belt. My airbags did not deploy but I have no idea how fast I was going. From the damage to the pole and the wall and my truck I had to be going a decent speed. The police report noted that when they arrived my foot was on the accelerator and the back wheels were spinning for what that’s worth.

When vehicles comes to a stop or a slow roll. It makes a loud humming sound and cuts off in drive. The lights starts flickering ans The check engine flashes on at that time. Received a ecm code.I have to place in park and restart. Happens 70% of the time in drive and other times in reverse or park. Cruise control would not turn on. If on will not turn off with buttons

It seems that this is a common problem on these trucks the HCU for the antilock braking system and the ABS module has to be replaced the traction control light comes on the ABS light comes on and the cruise control does not work.

The contact owns a 2016 Ram 2500. The contact stated while the vehicle was parked and running, she opened the front driver's side door and stepped on the running board with her body between the front driver's side door and the vehicle frame. The vehicle lunged forward independently, turned to the left and crashed into the front end of the passenger's side of the unoccupied vehicle parked next to it. The contact became trapped between the two vehicles and pinned between the driver's side door and the frame of her vehicle. The contact stated that the vehicle was squeezing continuously as if it had shifted into drive. The contact attempted to honk the horn by extending the keys on her left arm but was unsuccessful and started screaming for help. Two individuals arrived at the scene but could not unlock the door and were unable to break the front passenger's side window to unlock the door in order to extract the contact. The contact squeezed her body and reached out the unlock button on the driver's side door, and she unlocked the door. One of the individual got inside the vehicle, shifted into reverse and reversed slowly in order to release and extract the contact. The vehicle was parked. The contact was then extracted but was knocked unconscious. The contact was airlifted to the hospital where she was informed that she had sustained six broken ribs, damaged clavicle required surgery, damaged lungs due to squeezing, squeezed organs to one side of her abdomen, bruises on both glutes and bruised hips. A police report was filed. The vehicle was towed to the local collision center. The collision center informed the contact that the driver's side frame of the vehicle she was squeezed against was dented, which showed the severity of the squeezing. The local Chrysler dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 72,000.

My truck will shift in to gear without the key being in or the truck being on. I found a recall (T79) listed but my vin does not seem to be listed under this recall.

Fuel gauge not accurate, reporting half a tank when the tank is full. Fuel gauge not working appropriately. Truck has 47,000 miles.

The contact owns a 2016 Ram 2500. The contact stated that while slowing down for traffic or traffic signals at approximately 10 MPH, the vehicle would stall. The contact stated no warning light was illuminated. The contact stated that several attempts were needed to restart the vehicle. The failure became constant and the vehicle had to be towed to a dealer. The contact had taken the vehicle to the same local dealer several times for the same failure. The dealer had diagnosed the failure and determined that the vehicle needed to have the Totally Integrated Power Module (TIPM-7) bypassed to a new TIPM relay. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V530000 (Electrical System). The failure mileage was approximately 125,000.

The tailgate still falls open unexpectedly while driving after the tailgate recall repair was done.. The tailgate fell open and hit my camper power jack and dented the tailgate above the handle.. I'd like the tailgate latch to be fixed correctly and the dent fixed as well.. im afraid to haul anything in the back that could potentially fall or slide out due to this issue..

Engine running rough. I drive daily on the freeway and pull a trailer, it is not safe to drive on a busy freeway or any road ( I am a self-employed contractor who now has to rent a truck). Both I took to an independent service center and authorized Crysler Dealer. Check engine light came on November 30th. P219A - Bank 1 Air-Fuel Ratio Imbalance PERMANENT. It was starting on and off. The truck was purchased from Holz Dealership in 2019 and financed for $35,967.63. Nothing was disclosed about engine issues.

For the longest (approximately two years now), my backup camera would "go out" sometimes when I engage reverse, or it would show squiggly lines to where I can't use it. This happens quite often - especially when I need it. The truck is available for inspection upon request and I also have videos of the issue. For a truck of the height, I'm not able to see objects, animals or people when backing up from a stop. I took it too a dealer near me and they inspected the system and found nothing wrong. But the same problem persist. There are no warning lamps or lights when this happens. Pictures are attached for reference.

There has been an open recall on this vehicle since August 2021. It was reported to be by the dealership this is at that this was due to have a remedy to fix the SABIC in the 4th Quarter of 2021. IT has yet to have a remedy pushed out. I was also told that the Y55 recall is grouped together with the Y63 Recall. I agreed with the dealership in October of 2021 that I would purchase this vehicle, and they told me the recall remedy would be out the following month. I have been patiently waiting with no resolution from RAM, MOPAR or Chrysler. I have contacted the dealership several times a week, and they keep telling my that MOPAR has been contact by them and they are not returning phone calls. This can not be sold until it is fixed, due to a Stop Sale Issued with the Recall Notice.

The contact owns a 2016 RAM 2500. The contact stated that while driving 65 MPH, the RPM gauge revved to the red line; the contact released the accelerator pedal and the vehicle jerked, then the transmission shifted inadvertently to fourth gear and would not allow the contact to shift gear to drive. The vehicle was hauling a trailer at the time of the failure. The vehicle was taken to the dealer and diagnosed with the torque converter control being out of range. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

My transmission got so hot climing up a hill it caught the excused on fire, thankfully had water in the truck an put the fire out no warnings nothing, just flush transmission hot went to stop an realized it was on fire, had to have transmission rebuilt an cooler lines an cooler repaired, still not runing right.

driving down Interstate 75 going 70 mph my 2016 Dodge Ram 2500 stalled. I had to pull over and i sat on the side of the road for 30 minutes before my truck would start back up. I made it back to Ocala and it stalled again. I waited 30 minutes and it started back up. The next day i dropped my truck off at Phillips Dodge Ocala FL. Phillips diagnosed that my TPIM needs to be replaced. I started doing research on the TPIM and noticed 2007-2015 the Dodge Rams 1500, 2500, 3500, 4500, 5500 all had a recall. How is it my 2016 Dodge Ram 2500 is having the same exact issues as the previous models? Why is my 2016 not covered under this recall?

The contact owns a 2016 Ram 2500. The contact stated while driving 35 mph, the brake pedal was depressed but failed to respond. The contact depressed the parking brake pedal and the vehicle stopped. The warning messages "Brake Fluid Low" and "Service Electronic Braking System" appeared on the instrument panel. The check engine warning light, the traction control warning light, and the brake warning light were illuminated. The contact turned off and restarted the vehicle and the brake pedal responded while depressed. The vehicle was drivable. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 106,500.

After buying new tire. I had an alignment done. in order to align the vehicle i was told the draglink was welded in solid and because of that it makes the steering wheel off center. It is a $500+ dollar fix with custom parts. I feel this could be a problem and safety issue.

The contact owns a 2016 Dodge Ram 2500. The contact stated while driving 40 MPH, the vehicle started making abnormal sounds. There were no warning lights illuminated. The contact stated he veered to the side of the road for a short while and then drove to an independent mechanic who diagnosed that the heater thread bolt had failed and damaged the engine. The dealer was made aware of the failure and informed the contact he would be responsible for the cost of the repair. The manufacturer was made aware of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 160,000.

The tail gate keeps opening on its own. It opened while towing our boat. It opened while driving home with groceries. It keeps happening but my vin has not been included in the safety recall please explain why?

recall number 19V021000 was performed to correct drag link jam nuts loosening. took truck in to get alignment done and the reapir shop wants to charge $700 dollars for replacement drag link because they cannot adjust draglink due to previous recall. this is unacceptable and should have never been a permeant fix and now forcing consumers to pay for something that should have been fixed the right way. i am suprised that a class action lawsuit hasnt been brought on by this

Signal to 5th wheel brakes failed then a light to service electronic brake system came on and the electronic stability control failed. I was on a grade and barely stopped with all 4 wheels smoking. Trailer was well under the factory weight for towing capacity. CHP and local sheriff stopped but didn’t make a report. If it had failed 100 yards later I probably wouldn’t be sending in this complaint alive and well. I truly believe it’s a RAM issue and needs to be resolved before other trucks have this issue. Dodge can’t get to the fix for a few weeks so I’m stuck without a vehicle

LOST USE OF STEERING WHEEL CONTROLS ON LEFT SIDE OF STEERING WHEEL. HORN DOES NOT WORK WHEN PRESSING HORN BUTTON. HAVE HAD AIRBAG LIGHT FLASH AT INTERMENT TIMES. AFTER RESEARCH HAVE FOUND OTHERS HAVE SAME PROBLEMS ON SEVERAL TEARS OF RAM TRUCKS.

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE ELECTRICAL FUNCTIONS ON THE LEFT SIDE OF THE STEERING WHEEL FAILED TO OPERATE AS NEEDED. THE CONTACT ALSO STATED THAT THE HORN WAS INOPERABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT UNDER RECALL. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,400.

WE GET DIESEL EXHAUST FUMES IN THE CAB WHEN THE HEATER IS ON. THE FUMES ARE WORSE WHEN AT A STOP OR LIGHT.

SEVERE DIESEL EXHAUST FUMES/SMELL IN CAB OF TRUCK. HAPPENS WHEN HEAT IS TURNED ON AND SOMETIMES CAN SMELL FROM OUTSIDE OF VEHICLE WHILE RUNNING. IT IS BAD WHILE DRIVING BUT WORSE WHEN STATIONARY AT STOP SIGN OR STOP LIGHT.

WHEN MOVING FROM REVERSE TO DRIVE THE TRANSMISSION STAYS IN 1ST GEAR ONLY ALLOWING UP TO 35 TO 45 MPH AND DOES NOT SHIFT TO NEXT GEAR.

ABLE TO SHIFT INTO DRIVE WITHOUT PRESSING THE BRAKE. PUT THE TRUCK BACK IN PARK TO SEE IF IT WAS JUST THE ONE TIME BUT IT CONTINUED TO BE ABLE TO SHIFT OUT OF PARK WITHOUT PRESSING THE BRAKE. WE HAVE NOT HAD THIS OCCUR PREVIOUSLY OR WE HAVE JUST ALWAYS BEEN PRESSING THE BRAKE.

THE CHECK ENGINE LIGHT KEEPS COMING ON. I HAVE HAD AT THE DEALERSHIP 3 TIMES. THE THIRD TIME THE DEALER HAD MY VEHICLE FOR 6 WEEKS. WHEN I WENT AND PICKED IT UP, I GOT APPROXIMATELY 1 MILE DOWN THE ROAD AND THE CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK THE VEHICLE BACK TO THE DEALER AND IT IS CURRENTLY STILL BEING WORKED ON TO TRY AND FIGURE THE PROBLEM OUT. THE CHECK ENGINE CODE KEEPS SHOWING THE TORQUE CONVERTER. THE DEALER CHANGED THE VALVE BODY THE THIRD TIME THAT IT WAS THERE.

THE CONSTITUENT CONTACTED SENATOR AMY KLOBUCHAR REQUESTING ASSISTANCE ISSUING A RECALL RELATED TO THE STEERING GEAR FOR THE 2016 SILVERADO 2500HD. *LD THE CONSUMER STATED THE STEERING WAS EXTREMELY LOOSE. THE DEALER WAS NOTIFIED AND INFORMED THE CONSUMER OF A REPAIR BULLETIN.*JS

THE VEHICLE WAS DRIVING ON THE HIGHWAY AT AROUND 60 MPH WHEN THE ABS AND TRACTION CONTROL WARNING LIGHTS CAME ON. IMMEDIATELY AFTER THE WARNING LIGHTS FLASHED ON, THE RIGHT FRONT BRAKE SEIZED UP FOLLOWED BY THE LEFT FRONT BRAKE. VEHICLE SKIDDED TO A HALT AND WAS NO LONGER DRIVE-ABLE DUE TO THE BRAKES BEING COMPLETELY SEIZED. THIS WAS EXTREMELY DANGEROUS AS THERE WAS NO WARNING OF THE SUDDEN STOP AND INABILITY TO FULLY CONTROL THE MOVEMENT OF THE VEHICLE. THE VEHICLE COULD ALSO NOT BE MOVED FURTHER FROM THE ROADSIDE. VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALERSHIP REPORTED THAT THE BRAKE CALIPER BRACKET BROKE CAUSING THE FRONT HUB BEARING TO BLOW APART WHICH LED TO DAMAGE OF THE BRAKE PADS AND ROTORS. THE LEFT FRONT ROTORS WERE DAMAGED FROM THE HEAT OF LOCKING UP.

THERE IS A CURRENT RECALL 17V821000 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT. I JUST BOUGHT THIS TRUCK AND WAS CLEANING IT WHEN MY KIDS PULLED ON THE SHIFTER IN THE DRIVEWAY AND IT CAME OUT OF PARK WITH NO KEY IN THE IGNITION. I TOOK THE TRUCK TO DODGE AND THEY TOLD ME THERE WAS NO RECALL AND WOULD NOT HONOR ANYTHING ON LINE THAT I HAD FOUND.

I PURCHASED MY VEHICLE YESTERDAY. TODAY I WAS DRIVING IT IS STALLED AS I WAS PULLING OUT INTO TRAFFIC I RESTARTED IT IT DROVE FINE ANOTHER TWO MILES. AT WHICH TIME IS STALLED AGAIN WITH NO LIGHTS, NO INDICATIONS ON. SOUNDS LIKE SOME NOISE COMES FROM THE AIR BOX. SOME KIND OF AIR NOISE COMES FROM THE PASSENGER SIDE OF THE ENGINE WHEN IT HAPPENED

Engine Fan / Radiator Shroud. During hot weather and engine temperature, the engine fan engaged. Due to the high ambient, I believe the radiator shroud was hot and the material was soft, it became deformed under the vacuum created by the fan cause it to interfere with the engine fans path of rotation. The interference caused the fan and shroud to shred each other sending shrapnel in all directions, including into the back side of the radiator, engine compartment. Plastic debris was found on top of the valve cover, battery, radiator, exhaust manifold. This problem has been reported by numerus online forms. This failure was inspected by the dealer and I was informed it was not under warranty, but drivable and safe. Their recommendation however was to replace the fan, shroud and radiator. However, they have seen cases with far worse damage causing catastrophic failure of the radiator leaving the vehicle stranded

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT WHILE OPERATING THE TOWING TRAILER BRAKE, THE TRAILER BRAKE CONTROL FAILED TO OPERATE. THE CHECK WIRE CONNECTION AND TRAILER DISCONNECT ERROR MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED, THE BRAKES AND LOW GEAR WAS SELECTED TO CONTROL THE TRAILER BRAKES. THE VEHICLE WAS TAKEN TO CHRISTOPHER'S DODGE RAM (16655 W COLFAX AVE, GOLDEN, CO 80401) TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED WHILE SHIFTING THE GEARS TO PARK, THE VEHICLE AUTOMATICALLY REVERSED. THE CONTACT WAS ABLE TO RESUME THE VEHICLE BACK TO NORMAL AFTER A FEW DAYS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER NAPLETON ELLWOOD CITY CHRYSLER DODGE JEEP RAM LOCATED AT 1000 LAWRENCE AVE, ELLWOOD CITY, PA 16117 WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING AT 40 MPH DOWN A MOUNTAIN THE STEERING WHEEL FAILED TO MOVE. THE CONTACT STATED THAT THE FLOOR MAT WAS STUCK ON THE STEERING SHAFT KNUCKLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENRY BROWN CHRYSLER JEEP DODGE 1990 N PINAL AVE, CASA GRANDE, AZ 85122 (520) 836-2147 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000. *DT*JB

TL* THE CONTACT OWNS A 2016 DODGE RAM 2500. WHEEL STUDS SHEARED WHILE DRIVING. VEHICLE WAS UNSAFE TO OPERATE POSSIBLE CRASH DUE TO LOSS OF WHEEL STUD SUPPORT THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WHO WORK AS A MECHANIC PERFORMED A SELF EVALUATION OF THE VEHICLE AND BECAME AWARE THAT FIVE OF THE WHEEL STUDS ON THE DRIVER'S SIDE FRONT WHEEL HAD SHEARED OFF. THE CONTACT STATED THAT THE WHEEL BEARINGS WERE PREVIOUSLY REPLACED BY BURDICK DODGE CHRYSLER JEEP RAM 5885 CIR DR E #335, CICERO, NY 13039 (315) 699-3846. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

I CALLED MY DEALER ABOUT A RECENT RECALL NOTICE I RECEIVED IN THE MAIL. THEY INFORMED ME THAT THEY WOULD BE WELDING THE THREADS ON MY CENTER DRAG LINK. THIS PREVENTS THE STEERING WHEEEL FROM EVER BEING ADJUSTED AFTER AN ALIGNMENT. THIS NOW CREATES ANOTHER SAFETY ISSUE WITH A STEERING WHEEL THAT WILL BE WAY OFF CENTER. SO MUCH FOR THE 1- & 2 POSITIONS. THIS SO CALLED FIX IS IS A DISGRACE! IT CALLS FOR WELDING AN ADJUSTABLE PART OF THE STEERING LINKAGE RENDERING IT NON- ADJUSTABLE WHEN HAVING THE FRONT END ALIGNED IN THE FUTURE. NOT TO MENTION THE EFFECT OF WELDING, POTENTIALLY CAUSING A PROBLEM WITH THE INTEGRITY OF THE METAL. THE CORRECT FIX FOR THIS SAFETY ISSUE IS TO REPLACE THIS STEERING LINKAGE COMPONENT, THE ENTIRE DRAG LINK! NOT DO A "BACK YARD, SHADE TREE MECHANIC" WELD JOB ON THE STEERING LINKAGE OF ALL THINGS! I AM APPALLED THAT NHTSA APPROVED SUCH A THING. PLEASE REVISIT THIS ISSUE AND DO THE RIGHT THING. REQUIRE CHRYSLER (FCA US LLC) TO REPLACE THIS DEFECTIVE PART WITH THE PROPER PART. NOTE.... CHRYSLER IS NOT WELDING THE NUTS ON THE DRAG LINKS ON TRUCKS COMING OFF THE ASSEMBLY LINE! THEY ARE COMING OFF WITH PROPER, SAFE, ADJUSTABLE DRAG LINKS! I WILL DIE IN THIS TRUCK BEFORE I LET FCA WELD ANYTHING ON MY STEERING LINKAGE. JUST SO YOU KNOW.

I HAVE TRIED MANY TIMES TO GET THESE NUMEROUS SAFETY RECALL COMPLIED WITH AND GET NO FOLLOW UP FROM MY LOCAL DEALER! I TOOK IT IN FOR A SCHEDULED APPOINTMENT AND WAS TOLD PARTS WERE ON ORDER. IT'S BEEN FAR TO LONG, I HAVE CHECKED IN NUMEROUS TIMES AND GET NO HELP. PLEASE FIND A PLACE THAT CAN MAKE MY VEHICLE SAFE OR MAKE THEM BUY IT BACK FROM ME! I DON'T WANT TO DIE, OR KILL AN INNOCENT FAMILY! *DT*JB

CLUTCH MASTER CYLINDER FAILED WHILE DRIVING IN 2ND GEAR, NO CLUTCH PRESSURE, COULD NOT STOP TRUCK AND IT WOULD NOT STALL, I ENDED UP TURNING KEY OFF AFTER DRIVING OVER CURB ON TO SIDEWALK. THIS WAS WHILE TRYING TO STOP FOR STOPPED CARS AT TRAFFIC LIGHT. FORTUNATELY I WAS ONLY MOVING AT MAYBE 10 MPH. FLORIDA TRUCK, 26K MILES ON IT.

THIS IS THE TRADESMAN MODEL, WHICH IS THE BARE BONES BASIC WORK TRUCK. AT NIGHT, WHEN TURNING A 90 DEGREE CORNER, LEFT OR RIGHT, ONE CAN NOT SEE THE ROAD OR WHAT MIGHT BE COMING BECAUSE THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD IN A SHARP TURN. IT IS ESPECIALLY WORRYING WHEN TURNING ON A DARK ROAD FROM A STOP SIGN. THIS HAS BEEN LIKE THIS SINCE THE TRUCK WAS NEW.

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BERGEY'S CHRYSLER JEEP DODGE RAM LOCATED AT (408 HARLEYSVILLE PIKE, SOUDERTON, PA 18964 (215) 721-3470) BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN THREE TIMES TO LANDMARK DODGE CHRYSLER JEEP RAM, 6850 MT ZION BLVD, MORROW, GA 30260, AND WAS REJECTED TO BE SERVICED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING), AND PART DISTRIBUTION DISCONNECTED FOR NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN).

WHILE DRIVING WITH OR WITHOUT MY TRAVEL TRAILER AT DIFFERENT SPEEDS A LOUD GROUNDING NOISE IS HEARD FROM UNDER OR TOWARD THE FRONT DIVE TRAIN AND HAS SOME FEEDBACK FELT FROM THE STEERING WHEEL SOMETIMES THE SERVICE 4WD LIGHTS UP BUT NOT ALWAYS I MUST SLOW DOWN TO A CRAWL INGAGE THE 4WD STOP BACK UP CUT OFF IGNITION RESTART SOMETIMES IT DISENGAGES 4WD AND SOMETIMES WHEN I SLOW TO A CRAWL A MECHANICAL CLUNK CAN BE HEARD AND TRUCK WORKS NORMALLY . DURNING THE TIME THE GRINDING SOUND IS PRESENT THE 4WD WILL NOT FUNCTION AND THE 4WD INDICATER LIGHT WILL NOT COME ON. WHEN THIS FISRT OCCURRED THE TRUCK HAD AROUND 4000 MILES IT WAS TAKEN TO THE DEALER CONWAY CHYSTLER CONWAY SC 29528 THEY REPLACED TRANSFER CASE CONTROL MODULE SAID IT WAS FIXED I PICKED IT UP IT DID IT AGAIN ABOUT 5 MILES FROM DEALERSHIP I TOOK IT BACK THEY AGAIN REPLACED A PART THE AXLE LOCKER ACTUATOR SAID IT WAS FIXED 7 DAYS TOTAL IN SHOP NOW FOR THIRD TIME AT 12000 MILES ITS DOING IT AGAIN BACK TO CONWAY I HAVE CONTACTED FCA TO ASK FOR A BUYBACK THIS IS VERY UNSAFE IF THIS TRUCK INGAGES 4WD PULLING MY CAMPER ON THE INTERSTATE IT COULD CAUSE A CRASH SO I NOW WILL NO LONGER DRIVE THIS TRUCK UNLESS I ABSOLUTLY HAVE TO IF NO BUYBACK IS ISSUED I WILL REQUEST A LIBILITY LETTER BE ISSUED TO ME FROM FCA RELEASING ME FROM ANY LIBILITY OF THIS TRUCK BEING SOLD OR TRADED

The contact owns a 2016 Dodge Ram 2500. The contact stated that the vehicle was included in NHTSA Campaign Number: 19V021000 (Steering) and the vehicle was taken to the dealer for the recall repair. The contact stated that the vehicle was taken for an alignment and the contact was informed that an alignment could not be completed because to the tie rods were welded together. The dealer who performed the recall repair was contacted and confirmed that the tie rods were to be welded as stated in the recall. The dealer informed the contact that the repair was approved by the NHTSA and that for the alignment to be performed, the entire part had to be replaced. The vehicle was not repaired. The recall repair stated that Chrysler would notify owners, and dealers would check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The contact believed that the dealer failed to perform the remedy due to the tie rods not specifically being mentioned as what was expected to be welded together. The manufacturer was made aware of the issue and confirmed that the remedy was to weld the tie rods. The manufacturer opened a case regarding the failure. The failure mileage was 17,519.