2017 Ram 2500 Complaint Log

The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022

Failed Component(s): Anti-Lock Brake System (ABS) Module P/N 68347098 Hydraulic Control Unit (HCU) P/N 68143491 Since I bought the truck new back in July 2017, I've had the ABS Module & HCU Fail on (3) separate occasions, each time it failed unexpectedly in wet conditions. The failure causes the ABS and traction control systems to not function correctly. The 1st time it failed was approximately 1 year of owning the truck(~Aug 2018), I was towing a 5th wheel camper in the western part of North Carolina in the mountains. I had to hit the brakes coming down a grade due to traffic. The brakes unexpectedly locked up, when the module failed, so I left off and eased back into them. Thankfully, there was no accident. The 2nd (~Sept 2020) and 3rd (~Sept 2022) times the Modules failed I was not towing, but they did fail in wet conditions. After each failure, I took my vehicle to a Ram Dealer for them to diagnose and replace the parts and to document the failures. Prior to the failures there were no warnings.

The contact owns a 2017 Ram 2500. The contact stated that sporadically the ABS warning light illuminated. Additionally, the contact stated that he hooked the vehicle to a diagnostic machine which indicated that the ABS control module failed. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls affiliated with VIN. The failure mileage was approximately.48,000.

My 2017 Ram with less than 14000 miles has no a steady “service ABS system “light on:checking on internet this seems be to happening to ALL Ram models.

Purchased truck used Fall 2021 with only 27k miles. After less than year and about 8k miles. ABS warning lights and sound randomly and erratically became an annoying problem. The cause is a defective Hydraulic Control Unit. Ram truck owners have posted hundreds if not thousands of complaints on the internet regarding this. Anyway, I had to disconnect the fuse for the ABS Module to prevent the annoying, interfering malfunction. The truck brakes safely but there is not the additional safety of the ABS system. The newer version of the Hydraulic Control Unit is not available and backordered until at least the end of January, 2023. Dodge Ram owners of these trucks can't even pay high dealer repair prices because no one has the part. I believe 2019 and newer models have the same problem but Ram has issued a recall for those model years.

ABS/ Traction Control lights constantly going on and off. Kicks off cruise control. Message blocks digital speedometer. Known issue, yet FCA will not recall.

Hydraulic Control Unit failure on Ram 2500. This causes antilock brakes to stop working as well as traction control.

ABS / Traction Control lights began intermittently turning on. After roughly 5k miles, the lights are on all the time. The truck is throwing code C0020-01. From looking around online, this is certainly not a unique situation. The fact that there is an updated HCU (P/N 68143491AB) to be released later this year, shows that this is a known issue.

The ABS warning lights comes on intermittently saying that the ABS braking system needs to be serviced. This appears to be can common defect with the Hydraulic Control Unit and Module on all 2017 to 2018 Dodge Ram trucks. With this defect the anti skid braking system does not work and the brakes are compromised. This happened at about 30,000 miles and the truck was already out of warranty. Dodge is stating that it will cost about $2,500 dollars to fix once Hydraulic Control Units become available. Apparently there is a nation wide back order.

Purchased this vehicle 8 months ago and from what I have been reading online this is an ongoing problem with Dodge Ram 2500 and this ABS module electrical issue is considered the most expensive part fixing the Dodge Ram, so how is it fair to the consumer to have to pay 3,000 for an electrical issue less than one year ago and only 35,000 miles on vehicle. There are thousands of post with the same complaint on the same year truck with the same issue. The Dodge Dealership said today that it is a safety issue because when we go to use our brakes quickly or for Emergency they will not work and they could lock up. we bought this vehicle to tow our fifth wheel. It makes me feel unsafe and not fair to have to feel this way. These days we can barely afford our vehicles and homes more less to have to pay for an electrical issue that is the cause of Dodge Ram and there Manufacture Issue. They need to be responsible for there faulty parts.

I am receiving two messages: Service Electronic Braking System and Service Antilock Braking System. The cruise control and trailer braking system will not operate under this condition. I tow a 5th wheel trailer. This is a common problem on Ram trucks. The local dealer has quoted me between $1000 and $1600 for the repair. I have a friend who had the problem at 36,000 miles. Ram had made a change to both parts causing this problem (part numbers 68143491AB and 68347098AB) Why are customers having to pay for an obvious design flaw? I was told there is no plan for a recall at this time.

Recall for the drag link on this series of 2500 trucks calls for welding an adjustable part of the steering linkage - the drag link jam nuts, rendering that part non-adjustable. Once welded, to then perform an alignment the welds would need to be carefully ground off, alignment work performed, and then once again everything re-torqued and welded back in place per the recall advisory steps. Also consider the effects of welding, grinding, and welding again and again over the life of this HD truck. An alignment is critical to towing thousands of pounds, pulling to the side and overcorrecting while towing a load because a simple alignment is no longer possible is arguably just as dangerous as the original issue attempted to be mitigated (loss of steering). The correct fix for this safety issue is to replace this drag link component, not render the truck unusable. A new drag link without this issue has been engineered and made available for sale, but my VIN says its not eligible for it as a covered recall repair. This is an OEM design failure with a short-sighted workaround that renders the vehicle useless over time; seems ridiculous for the customer to be financially responsible for this failure. Attached photo is of the welded, "recall completed", drag link on my now horribly misaligned truck.

During a routine tire rotation, the service technician advised me that the brake calipers appeared to be swelling when heating up and were cutting grooves into the wheels. He proceeded to show me the damage and indicated that this could result in a catastrophic event if not corrected. I immediately took the vehicle to the dealership and informed them of the issue. It was looked at and agreed that was the problem. I was advised to contact the manufacturer to start a claim. So far, that is of no benefit. They are basically telling me that until a catastrophic event occurs, there is nothing they will do. I am still trying to get them to cover it. These are all factory parts and I am the sole owner of the vehicle.

Anti lock brake system has intermittent Error code. Been living with this for two years. In the beginning, no-parts available from factory. Error can flash many time in and out during any driving period. Code C0020-01 'ABS Pump Motor Control-General Electric Failure. Dealer only repairs, however they cannot get parts. Was told this today. 9-12-2024 No recall from Ram/Chrysler/Fiat. $60k for a truck, the manufacturer takes no responsibility. Thousands have reported this issue over many years of production. I can't say this LOUD enough; This is a BRAKE system failure!

Service ABS system and service electronic braking system waring lights keep coming on. Throwing code C0020-0. Brake hydraulic control unit is bad. This is a common problem and should be recalled.

The contact owns a 2017 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS warning light illuminated on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000

ABS and traction control lights intermittently go on and off. Most of the time just by driving over a bump. Constantly going on and off. Many forums online about this related issue. Many talk about pump being replaced and not solving or the Hydraulic Control Module replaced and not solving and many talk about faulty electrical connections. Error code: C0020-01 ABS Pump Motor Control - General Electrical Failure

The vehicle was purchased new Oct. 2017. On or about 1 Oct 2020 the vehicle had 19,100 miles. The vehicle displayed a constant "ABS Fault" / "Traction Control Fault". This was reported to my local dealer in Panama City, FL. The dealer service dept. worked the current Recalls and the ABS Fault at that time. Service was completed 10/16/2020. The vehicle was still under the basic 36M/36K mile warranty. The dealer reported the replaced part as MOPAR # 68143491AA, brake controller module. The vehicle is not in daily service, so the mileage is low for the age of the vehicle. On or about 1 June 2022, the vehicle had 22,250 miles when the ABS Fault resurfaced. At first it was intermittent, but later the ABS Fault / Traction Control Fault is constantly displayed. The brakes feel and appear to work normal, but I feel they would not work as intended during a hard braking or a skid or on wet pavement. I read dozens of owner blogs, Cummins forums, Ram owners forums, U-Tube, etc. It seems a large number of similar trucks are reported by their owners to have this problem. many owners like me have reported having this problem fixed by the dealer only to have it soon reappear. Many owners that have had this problem repaired also indicated the same part or part number and/or cite the trouble as brake hydraulic controller or a controller module.

The ABS light constantly beeps and flashes. It is available for inspection. We are not sure if it is unsafe. We had it hooked up to the code machine from a dealership and they said it definitely needs to be fixed. Yes it has been confirmed. Not inspected from the Ram dealership yet because I was hoping it would be at no charge. We just bought the truck 8 months ago with 30,000 miles. There should be no problems. The lights come on every time you start the truck and blink more when you go over bumps .

HCU and ABS module have failed multiple times. The first time was repaired under warranty, the second failure there is a part backorder and I could not get it replaced. My truck is now out of warranty and the manufacturer is now pushing part availability put to Feb 2024. This is clearly defective equipment but the manufacturer will not address if and will not order recalls and replacement.

Today while driving the vehicle, the ABS light came on and other lights followed. The vehicle began to loose power. Pulled in the driveway and the vehicle was trying to catch on fire. There was smoke coming from the hood and the front passenger tire was what appeared to be melted/ bent away from the truck. I was able to spray water on the truck engine and stop the smoke and heat. Once I was certain the truck was not burning, I contacted the local chief of police and met with him to make a report. I had the vehicle for about a month. I had just replaced my 2014 dodge diesel that ignited during the night on March 22,2022. After an extensive fire investigation from the insurance department was undetermined of the cause. The insurance company reached out to Dodge which insisted there have been no problems. That vehicle had been parked for 10 hours. I have researched the multiple incidents involving 2013-2021 dodge diesels which consist of parked vehicles and vehicles being driven that have ignited. This can not be a coincidence that I have had 2 dodge diesel 2500 trucks that have this happen in a matter of 2-3 months. I am now left to report another fire claim on my insurance. I need answers and Dodge should be looking into these incidents. I contacted dodge direct when this happened today and they took my information and said it would be forwarded to “Tamara” to investigate and of no surprise, no return call. I have spent a lot of time and money on now 2 diesels. Both vehicles were well maintained and this should not happen. I was at least able to detach the trailer this time, get the horses to safety, and remove my personal belongings. The previous incident burned a new Easley Gooseneck trailer and all my belongings, which weren’t covered my insurance.These incidents should be investigated before there is a serious injury or even worse a death.I am attaching pictures from both incidents.

I concern about the abs control unit is not in the recalls section. I have 2017 ram 2500 cummin and I can't find this particular piece. look like this have the be in recall safety. I'm being with this problem about a year already and is always showing in my dash light all the time. this for sure is a recall problem

At 30,076 miles, I began to receive 2 warning notifications in the truck’s instrument panel: “Service Electronic Braking System” and an amber ABS (Anti-lock Braking System) warning light. Both warnings include a loud audible warming when they illuminate, appear when driving the truck, but seem completely random in nature. Either or both notifications illuminate and the warning lights stay on for as little as a few seconds to as long as a minute. The frequency of the audible and visual warning lights is also random. On some driving trips, they may appear up to 6-7 times each minute. On other trips they may occur 2-3 times over several miles/minutes. driving/stopping on wet pavement could be problematic because the ABS, Cruise control, and built-in trailer brake controller ALL stop working when the warning lights come on. If hauling a very heavy trailer, and the trailer brake controller fails, then this could cause a fatal condition for not only the driver of the truck, but all those in the vicinity should a sudden slow down or stop be needed.

Bought this truck with 88000 miles in Texas when I got home back to Arkansas the very next week I start having issues with brake occasionally spongy, service abs and traction control lights coming on and off multiple times and cruise control not working. It may work fine then all of a sudden ding and lights come on and shuts your cruise control off I have almost been hit for this issue multiple times.

The service electronic braking system message came on and the traction control icon also illuminated while descending a steep grade while towing my 14’ livestock trailer. Noticed the trucks factory trailer brake controller stopped working when the traction control light came on. It’s not a good feeling coming down a mountain road with cattle in the trailer and all of a sudden no trailer brakes. Got it slowed down and pulled over. Turned the truck off and when I started it back up the icon was gone and trailer brake was functioning normally. This has occurred twice now while towing. This could lead to a serious accident involving others on the road and not to mention my livestock.

Abs and tc light turn on ad off intermittently regardless of what mph driven. Constant audible warning sound. Dealer states known issues with abs system hydraulic contol unit with similar vehicles.

ABS Hydraulic unit and ABS Module failed at 72465 Causing cruise control and 4x4 to not work. Warning lights flash on off intermitting. ABS module is on back order for at least 90 days. Not a guarantee fix. .

The contact owns a 2017 Ram 2500. The contact stated that the brake warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS module needed to be replaced. The manufacturer was contacted and informed of the failure. The contact was informed that the vehicle had to be repaired out of pocket. The vehicle was repaired. The failure mileage was approximately 50,000.

ABS and Traction Control warning. Cruise control will not work either. This started at 25K miles, but the truck was out of warranty because of time. I purchased an ABS Module from Ram and installed it Dec 27, 2023 and I will have to take it to the dealer to program it.

The abs module started throwing a code and had to be replaced in 2022 which cost me around 900.00 dollars and the same module has malfunctioned again in 2023. This seems to be a very common problem with 2017 and 2018 ram 2500 trucks. This module should be recalled for parts and labor.

Mopar issued a safety recall for a problem with the jamb nuts on the drag-link becoming loose. I had the recall completed with the expectation that "welding" the adjustable components in place would be a temporary repair until the corrected components were available and then the parts would be replaced. I have made many attempts to contact Mopar to discuss this issue but I haven't been successful. I think welding an adjustable suspension / steering component in place, preventing a re-alignment is ridiculous.

ABS service light continually comes on and service antilock brake system light comes on daily. This seems to be an ongoing problem with all 2017 ram 2500 trucks there should be a recall on this Since it’s been a problem for 5 to 6 years

At 13,000 miles, I began to receive 2 warning notifications in the truck’s instrument panel: “Service Electronic Braking System” and an amber ABS (Anti-lock Braking System) warning light. Both warnings include an audible “dinging sound” when they illuminate, appear when driving the truck, but are completely random in nature. Either or both notifications illuminate and the warning lights can stay on for as little as afew seconds to as long as a minute. The frequency of the audible and visual warning lights is also incredibly random. On some driving trips, they may appear up to 6-7 times each hour. On other driving trips they may happen 2-3 times over several miles/hours. Some trips there are no warnings in an hour’s time. I took my truck to a trusted repair facility and was told that the 2 parts leading to the warnings (HSU-Hydraulic Unit and ABS Module) should not need replacement until 50,000-60,000 miles, so the warning lights were reset. He also informed me that this has been a known issue by Ram per an internet search, yet no recalls have been issued to date. Since I tow a trailer, I asked about the safety of not replacing the 2 parts and was told that driving/stopping on wet pavement could be problematic if the parts were not replaced. The warning lights issue persisted despite the resets, so I took the truck to a Ram dealership service center. They confirmed that no safety recall were issued to address this problem and I was quoted $1,500.00 for them to replace the 2 parts. I can provide that paperwork, if needed. My own internet search of Ram Forums confirmed what my repair facility found as well. It appears there has been widespread complaints from other Ram owners since at least 2014 and many are at a loss as to why Ram refuses to address the problem. Many had the repairs done out of sheer frustration with hearing repeated audible “dinging sounds” while driving, plus out of concern for their personal safety.

Starting roughly a year from the date of this report, the vehicle would randomly issue a warning "Service Electronic Braking System" and turn on the Traction Control and ABS warning indicators; it would also disable Cruise Control. These errors would appear sporadically and persists for a few seconds to a few minutes. The dealer was unable to diagnose as the error was not actively triggered at the dealership. Over time, the error happened more often and persisted for longer time periods (minutes, hours, then days) but would eventually (and randomly) reset. It became clear that it was oftent triggered by a sharp jolt or a tight turn. Recently the error stayed on permanently and the dealer was able to retrieve an error code which led them to suspect a faulty connector. It took 6 weeks to get the connector and when the dealer attempted to install it they came to the conclusion that both the wiring harness and the connector are OK. They were able to retrieve additional error codes that pointed at the HCU (Hydraulic Control Unit) of the ABS system needing replacement. No HCU units are currently available. I have conducted extensive online research concerning this issue and the four symptoms: 1. "Service Electronic Braking System" message 2. Traction control indicated lit and traction control disabled 3. ABS indicator lit and ABS disabled 4. Cruise Control disabled and found that there are a large number of reports for RAM 1500 and 2500 models with mileage as low as 12,000 miles. This appears to be a wide spread failure of the HCU component that points at a flawed part that causes significant safety issues as it randomly disables both traction control and ABS functionality. RAM simply burdens the consumer with the cost of having to replace the HCU, sometimes multiple times as new units tend to fail again.

This is my 2nd NHTSA complaint regarding this issue on my 2017 Ram 2500. Initial online complaint was done on 4/30/2022 regarding the trucks annoying and unsafe warning light indicating “Service Electronic Braking System” and amber ABS warning light. These warnings began on my truck in 2021 when it only had 12,000 miles. These intermittent warning lights and audible “dinging” still persist today at 22,000 miles. On 2/8/2025, I received notification of Recall #C4B (finally) as a result of the class action lawsuit and was pleased to see this development. To date, I, like many Ram owners are still awaiting parts to become available to have them replaced per the recall and am requesting that the NHTSA step in to assist as we all have essentially unsafe trucks on US highways. I believe this should be a priority, given the fact that owners of 1500, 2500 and 3500 trucks often own them to tow trailers (like myself) which leads to additional unsafe conditions on the road. It’s unacceptable to allow FCA US LLC to continue to delay addressing this recall.

The truck went into “limp mode” while driving about 60mph which jerked really hard and almost made me lose control of the truck. I took it to the dealer which cost me $2,000 for a transmission solenoid.

The service abs and anti lock brake light comes on and off. I have talked with 3 different dealers and they all told me the abs module is probably bad . The part is on backorder for the last year, so I can’t get it fixed.

The ABS system on my truck is flashing in and out causing loss of cruise control and possible brake failure. I have researched on line and found that this is an ongoing problem for this year model.

MULTIPLE repetitive ABS/HCU failures starting in 2022. Truck has for the most part been sitting since then due to unavailability of parts, reengineering of parts and now again lack of availability of parts. Should we have encountered an emergency braking situation we would could have experienced, increased stopping distance, loss of steering control and significantly reduced traction. This ABS/HCU also causes us to lose trailer brake controller and our truck is primarily for towing. Which is why ABS was mandated for all vehicles in 2011.

The contact owns a 2017 Ram 2500 trailered to a 2022 Quality Cargo trailer. The contact stated that while transporting the trailer, the contact noticed that the trailer was not aligned correctly. The trailer was taken to the dealer and the contact was informed that the leaf springs had started to detach from the axles. The trailer was not repaired. The trailer was traded and replaced by another trailer. The manufacturer was made aware of the failure. The approximate failure mileage was unknown.

The contact owns a 2017 Ram 2500. The contact stated that while driving on wet or snowy roads and depressing the brake pedal, the vehicle would not stop as needed. The contact stated that after depressing the brake pedal, the ABS pulsated normally but the vehicle did not stop and continued into the intersection. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 42,000.

It seems that there is a failure problem with a ABS component on these trucks. I have already replace the hydraulic control unit once on my truck at about 27,000 miles and now I am experiencing the same problem again at about 45,500 miles. The ABS and traction control warning lights have come on again indicating a problem. It will flash service anti-lock braking system and service electronic braking system but never really stays on all the time, these lights also will cause the cruise control to shut off. Usually only comes on while driving on bumpy roads, but will come on and go off a very excessive amount while driving. This seems to be a problem with a lot of people with this truck as I have seen from my research into the problem and I think the Ram needs to address the issue with a recall and not make people pay $600-$800 to have the vehicle serviced to fix the issue that I'm having for the second time!

I noticed my shifter being very loose and getting harder to put in park. I have always move it very gently so when it started get very loose to the point it feels like it will fall off at any moment I took of the piece of the steering wheel interior to inspect it and have found the shifter bracket is broken which can be very dangerous. I have went out and bought a new one to replace it with for mine and my children's safety.

Abs faults, hey faults, had abs module and hcu replaced 2 times.

Brake error and traction control error on dash. It is available for inspection. Not sure if it is safe but we have not options. This started several years ago. We have looked at ordering parts and tried to make appointment at dealer but parts were out of stock. We have not ever taken it in to the dealer as this happened literally 2 weeks after our warranty expired. No one has inspected it. There were not any other warnings prior and the vehicle seems to function but it is annoying driving it as the warning goes off all the time. I know they recently recalled newer Dodge Rams for this same type of issue but seem to be refusing to recall the older models for those of us that have been waiting and hoping nothing safety wise happens. It is a well knows issue and there are class action suits in other states.

The Abs module and hydraulic control unit have been out on my truck for a year and a half. No abs, no cruise control, no back up camera and no 4wd. Ram has discontinued the parts with nothing to replace them.

Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.

ABS Light and Anti Lock Break System Alarm and Light constantly goes off. The light an alarm started within one month of purchasing and the vehicle is over $40,000.. every shop that we have taken it to said that it’s something that the manufacture should fix it at some point it’s not safe because it is your antilock brake system. It needs to be fixed and we shouldn’t have to pay the outrageous cost of having this fax one we just purchased a vehicle..

I am inquiring as to when FCA will provide the consumer with a permanent fix for the current bandaid VO6 Drag Link recall. The idea of welded jam nuts being a “forever fix” seems ridiculous. I understand getting an alignment isn’t something that the average individual is doing on a regular basis however in the event one might modify his/her Ram it must be taken to a Ram dealer in order for the welds to be cut. I feel that this VO6 recall has been in play for long enough that FCA would have by now provided replacement parts that properly/safely fit the effected models so an alignment, and adjustments can be made without the need of breaking welds, and re-welding each time.

My dash will randomly start flashing the messages "service electronic braking system" and "service antilock brake system". Sometimes this happens as soon as I start the vehicle, other times it happens while driving down the road. Sometimes it seems as if a bump in the road will trigger the messages, others are random. When the messages are there, the traction control feature does not work. I do not know if the abs system will work or not as I have been lucky enough to not have to test that. Also, while the messages are present, the cruise control function will not work.