2017 Ram 2500 Complaint Log

The anti locking brake light comes on and goes off all of the time. It's very annoying with it ringing when the light comes on.

Service antilock braking system and service electric braking system constantly flashes off and on as if there is a short and all I can do apparently (according to the dealer) is replace the module which is Astronomically priced! Apparently there are a lot of people having this issue. As far as the steering it has been loose since the beginning as there is 2½" of play and everyone blames the steering box but I have invested way to much chasing the problem with no luck.

2017 Ram 2500. ODO 77,000 miles While driving at any speed, warning lights and audible tones intermittently come on. Display reads "Service Electronic Braking System" and "Service ABS". ABS and Traction Control lights also illuminate on the dash. Sometimes the warnings will come on and off so fast that the truck is constantly chiming which is very distracting. Speed doesn't appear to be a factor. Sometimes the warning lights stay illuminated. Sometimes they go away. Sometimes they flash on a off rapidly. Truck has not been taken to the dealership yet but an appointment has been made and the dealer said it is most likely the ABS module and Hydraulic Control Unit that needs to be replaced. This sounds like a known issue. Safety issues I am concerned about are: Loss of ABS and traction control. Trailer braking system issues while towing (horse trailer). Distractions from audible alarm constantly chiming, loss of braking power.

ABS and Traction control will randomly shut off while driving, increasing the chances of a crash. Additionally, when this happens, cruise control also shuts off abruptly, causing the vehicle to slow suddenly. This has happened hundreds of times, more often when the roads are wet or when it's raining.

Left front caliper locked up upon lightly pressing brake pedal and brake pedal pulsing while towing approx 10k lbs. ABS and traction control light were illuminated. C0020 code - ABS Pump motor control. Truck has had 4 other similar issues without locking up caliper yet resulting in replacement of HCU and ABS model. At 58,536 miles truck has been at dealer for 60 days needing 5th replacement of HCU and ABS pump that is not available to order per RAM Customer Care case# 85015233

Truck lost abs, traction control, and cruise control at 34000 miles. On 12/30/19 the truck was repaired. Now at 61000 miles the truck lost its abs, traction control, and cruise control in a winter storm hauling a trailer. The original part has been superseded with a new part both of which are unavailable.This truck is only used to tow a 15000lb camper and a gooseneck equipment trailer. Mopar is unwilling to do anything to rectify this problem which is very unsafe. I was able to locate the part in Nevada but due to Mopars "managed allocation" they would not sell it to someone in Ohio.

Abs and traction control light constantly coming on and off as well as an audible warning . This is causing the traction control to turn off and disable the abs brake function.. code in computer is saying module issue. Known problem on this vehicle model.

ABS and traction control lights flash, ABS and HCU modules have to be replaced

Abs pump and control module built with defective part’s causing pump and module failure which in turn caused break failure

The contact owns a 2017 Ram 2500. The contact stated while pulling out of the driveway, there was a message stating that the sensors were not connected. Additionally, the ABS warning light and several other unknown warning lights were illuminated. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The failure mileage was 78,000.

Completed a hard stop, but ABS system did not appear to work correctly. Once stop was completed, had two malfunction lamps and a "service ABS warning". Lights and warning went away once I resumed driving. In a separate incident, I took off from a stop in wet conditions and the traction control system did not appear to be working, vehicle spun the rear tires an abnormal amount. Once this happened, the warning lights and error message returned, but went away upon further driving. I visited the dealer and had them pull the error code and it was "C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE". There is an active technical bulletin stating the issue is with the hydraulic control unit (HCU). It appears to me that this problem disables the antilock brakes as well as the traction control system. The danger here is that the warning lamps and error messages go away, leading one to believe the system is functioning normal when in fact it is not. I was advised by the dealer that the replacement part is unavailable and could be for several months.

Received code c0020-01 for ABS pump, this is the third time in under 50,000 miles. Complete loss of traction control and ABS braking. It’s a well known issue that dealerships are aware of. There are class action lawsuits about this. Please help.

The brakes never have stopping power even with the exhaust brake. It take along time to stop at 30mph and if I'm going above 30 mph I'm afraid I will run into someone ahead of me if they put on their brakes.

The contact owns a 2017 Ram 2500. The contact stated while entering the vehicle, she noticed that the inside of the window and dashboard was covered with moisture. The contact stated that the rear basins were also filled with water. The contact took the vehicle to the local dealer, where it was diagnosed with needing both rear cab vents and brake lights to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 49,584.

ABS Braking System Failure. Safety is at risk as the manufacturer has advised to park the truck and not operate. The issue has been confirmed by the dealer and confirmed the risk and also advise to park. Yes warning lights are present on the dash for the problem. The components are currently still in the vehicle and new are not available per the dealer and manufacture.

The contact owns a 2017 Ram 2500. The contact stated that the ABS system warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with an ABS pump motor and a general electrical failure. The vehicle was not repaired due to backordered parts. The manufacturer was not notified about the failure. The failure mileage was 66,000.

The contact owns a 2017 Ram 2500. The contact stated while driving approximately 5 MPH and depressing the brake pedal, the pedal went to the floor while stopping the vehicle. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 135,844.

At approximately 101,000 miles, the service Electronic Braking system and service Antilock Braking system warnings began showing up intermittently on the dash. I have taken the vehicle to a dealership and have been quoted between $1,500 and $3,000 for repairs once parts are available, with a 6 month wait for parts. I was notified that parts had become unavailable in the second half of 2023. I have lost cruise control and slight braking performance due to this on top of the nonstop annoying dinging going on.

When driving, the Service Anti-Lock Brake System (ABS) light would intermittently cut on and off and would disable the ABS system and Traction Control system. This would happen at any speed. I scheduled an appointment at Pearson Chrysler Dodge Jeep in Richmond, Virginia for 11/22/2022. I was told the ABS Control Module was defective and the part had to be ordered. The dealership advised that this equipment has malfunctioned in many 2017 Ram 2500 trucks and that the part was on back order until late January 2023. They also advised me that if I drove the truck when the light was on I would NOT have anti-lock brakes or traction control. I have called multiple times to inquire about the status of my part order to get the safety issue fixed. I was told in January that the part still wasn’t in and that the timeframe was pushed out to March. I called again today (3/17/2023) and was told the part now was in the process of switching suppliers and that they did not know if or when my part will be available. This is a huge safety issue. My truck has been mostly parked since before Thanksgiving and it’s now almost April. RAM as a manufacturer is creating a large safety issue for anyone with this same issue. I have not been able to get my truck serviced properly with OEM parts due to their negligence. This is a warranty claim and my contract will expire in 2 months and I am not sure if this will be covered once or if the part ever arrives. Please assist in getting this issue resolved. I do a lot of towing and depend on this truck to be safe for me and other drivers and RAM is preventing this from happening. My truck is still mostly parked and cannot be trusted on long trips. My truck is also due for state inspection in June and this warning light will cause my truck to be rejected and then I will not be able to drive it at all.

ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.

Truck continuously warns and chimes to "Service Electronic Brake System." Truck no longer has working ABS. https://static.nhtsa.gov/odi/inv/2022/INOA-PE22012-9925.PDF

ABS/traction control intermediately functioned for several weeks. But is now inoperable.

At less than 50K miles, the ABS braking and traction control system has failed compromising the safety of the driver, passengers and cargo.

I have had two hydraulic control units (HCU) fail on this vehicle since purchasing new. The first was under warranty and failed around the 30,000 mile mark. The second failed around the 50,000 mile mark outside of warranty and parts were very difficult to find. It took the dealer nearly a year to get the part and nearly $1200 in parts and labor to fix. Many other owners are experiencing this issue. When the HCU failure is detected, the vehicle cruise control will not work. It is sometimes intermittent. When the issue is not detected, cruise control works but will be disabled as soon as the issue with the HCU is detected. Very troublesome.

See an article that abs failure issues are being reported on 2017-2018 ram 2500-3500. In the process of waiting for an abs hydraulic actuator. Loss of abs and braking

The contact owns a 2017 Ram 2500. The contact stated the ABS warning light illuminated intermittently. The vehicle was taken to the dealer where the ABS sensor was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where the mechanic replaced the ABS sensor a second time; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000. The contact stated that the failure has occurred three times now. The part necessary for repairs in currently on backorder.

Pulling loaded livestock trailer on interstate at highway speed (65 mph) using cruise control in 2017 Ram 2500 diesel pickup when experienced rapid deceleration as the result of ABS/HCU failure. This rapid deceleration caused vehicles behind me to skid trying to avoid a rear end collision with my vehicle. Confirmed with Ram dealership that ABS/HCU module had failed causing the cruise control to shutoff and that replacement was necessary. The people in my vehicle, the animals in my trailer and others driving on the highway were all put at risk of serious bodily harm or even death as a result of this unit failure.

Service Electronic Brake System and service Antilock Brake system light come on and off intermittently at random times. Some time on and off a few times faster then it can display the message. The Hydraulic Control Unit was replace one already. Reading online there are several 2017 and 2018 rams having this issue.

The ABS control module and the HCU has Failed twice on this truck resulting in loss of traction control, ABS and cruise control. The unit was replaced around 42,000 miles and then failed again at roughly 60,000 miles. Ram will not replace under warranty. the failure causes the abs and traction control light on the dash to come on and off constantly. it also shuts down cruise control. I believe it also causes excessive ware on the rear tires due to the traction control system not working properly. This is a major problem and judging by online repair forums there are many other people experiencing the same issues

The contact's husband owned a 2017 Ram 2500. The contact stated that prior to the failure, the dealer replaced the crankcase filter and performed other unknown maintenance services. The contact stated that after her husband remotely started the vehicle, there was smoke coming from underneath the hood and smoke entered the cabin of the vehicle. The contact's husband opened the hood and noticed there were flames coming from the engine compartment. The contact's husband extinguished the fire with a hose. No injuries were sustained, and no medical attention was received. No police or fire department reports were filed. The contact related the failure to a faulty solid-state intake heater grid relay located in the engine compartment; however, the vehicle was not diagnosed nor repaired. The vehicle remained in the driveway and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 94,000.

The brake warning light flashed on and off irregularly. Took to the dealer but was told they couldn't diagnose it since the light was currently off. Months later the light was on when I took it for the annual State safety inspection. Diagnosed the hydraulic control unit needed to be replaced. It took them a few weeks to get one in but it was finally completed at a cost to me of a little more than $1,000. The service writer told me that they have found this to be a common problem in low mileage Ram 2500s. Currently I have approximately 17,000 miles on my 2500

ABS Module needs replaced and the part is unavailable. ABS/Traction Control lights are now on all the time. Previously they came on and off and truck made a dinging noise.

ABS Light goes on and off, Traction Control/ABS/Cruise control do not function when the light is on. Dealer diagnosed it as an ABS Module and ABS Hydraulic Control Unit needing replacement. Parts have been backordered for at least 8 months, this makes my truck unsafe to operate.

The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.

While driving the “Service Electronic Braking System and ABS warning light came on. I had a shop run the diagnostics and the tester confirmed what the lights were showing.

ABS warning light is on. Vehicle taken to dealer for the issue 10-OCT-2022. Dealer confirmed that the hydraulic control unit had failed. Dealer stated part was on backorder until December 2022. Part did not come in. Dealer stated in May 2023 that part was still on backorder and that Ram was aware of the issue and had it under engineering review. (part number 68143491AB)

Electronic braking system warning,antilock braking system warning lights come on intermittently,dinging warning off,on.Talked to dealer last Oct.2022 no recall or parts available,spoke again Sept.2023 and same story,no parts,no recall.Stated that there should be a recall due the number of complaints.I use the truck as it was intended to pull trailers.Problem started at 36,000 miles,currently has 38,000 miles.

The contact owns a 2017 Ram 2500. The contact stated while jump starting another vehicle, the contact noticed that the oil dip stick was not secured. The contact pushed the dip stick back into place. On another occasion, the contact was having the battery changed and the oil dip stick was not secured again. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 95,000.

Around the 1st of October I started to get the Service Electronic Braking System and ABS warning lights on my Ram 2500 so I took it into Rairdon’s in Bellingham, WA on November 8, 2022. (Note- it took me 4 weeks to get an appointment to take it in) I was informed that the HYDRAULIC CONTROL UNIT (HCU) is faulty and to replace it first and if the fault code comes back then replace the ABS module. Never heard back on the HCU part ETA so I called back to the dealership on November 15, 2022 and was told the HCU will now be in January 18, 2023. Once again when I contacted the dealership on January 8, 2023 and I was told the HCU is now pushed out to March 15, 2023. So I have to wait 4 months (if it shows up to the dealership in March) to get a Mopar part to fix my vehicle?

Started having abs and traction control issues in early October of 2022. Have had two cases of compleat brake lock up. Took to ram deal for repairs and it was diagnosed as the abs hydraulic unit. When road conditions are icey and slick will have issues with the brakes locking up.

ABS System failure. I ha e been trying since 10/2022 to get repaired from several dealerships. None in Central Florida ha e been able to get the parts to fix.

Under normal driving conditions I got the “SERVICE ANTILOCK BRAKE SYSTEM” message along with an ABS light, traction control light, loss of traction control, loss of cruise control functions and loss of 4x4 functions. This is a well known safety issue that needs to be addressed by the manufacturer. With ABS being a SAFETY feature required on all vehicles, it is only appropriate that this become a safety recall.

The contact’s son-In-Law owns a 2017 Ram 2500. The contact stated while her daughter was putting her grandchildren in the vehicle, her 2-year-old grandson, who was briefly left in an unknown front seat with the doors closed, pushed the gear shifter into drive (D) and the vehicle accelerated without applying the brakes. The vehicle crashed into a trailer filled with tools located 20-30 ft. away. The vehicle then crashed into the corner of a storage building and stopped. There were no injuries sustained. The air bags did not deploy. There was no police report filed. The vehicle was taken to the dealer where it was diagnosed that the Brake Transmission Shift Interlock (BTSI) had failed and needed to be replaced. The dealer associated the failure with NHTSA Campaign Number: 18V100000 (Power Train). The contact stated that the vehicle was repaired under the recall in 2018; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 123,000.

Second failure of ABS system in 2 years. Error code c0020-1 for failed ABS HCU part number 68143491AB. Replacement parts are currently unavailable from manufacture and has been in the status for nearly 6 months. Service center is unable to restore functionality of brake systems and vehicle has been un-driveable due to ABS safety concerns since October 2022. As stated this is my second failure with same part, first failure was in Sept 2020.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 19V021000 (Steering). The vehicle was taken to the dealer where the recall was performed. The contact stated that he was informed that the mechanic temporarily welded the nut to the adjuster sleeve and later assembled the drag link welds; however, the contact stated that while driving at various speeds, the vehicle was pulling to the right. The vehicle was taken to several independent mechanics where the contact was informed that an alignment was needed; however, due to the welding, the alignment could not be performed. Additionally, the contact stated that due to the alignment not being performed he had to replace the tires several times. The vehicle was taken back to the dealer where the contact was provided a cost for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there would be a charge for any repair on the vehicle. The failure mileage was approximately 98,000.

ABS and traction control light came on intermittently at first, now they are constantly on. I have lost cruise control as a result.

No ABS function. Cruise control inoperative. Codes set for ABS module and ABS pump failure.

An oil leak has formed at 46k miles and it is dripping all over the engine and the entire under carriage of the truck. This is common in the 6.7 cummins. The truck is under warranty but mopar refused to fix the truck. The oil gets on things that cause smoking snd burning smells. This has caused the engine to lose oil pressure and shut off on the highway.

My truck has intermittently had an abs issue which was uncommon. Now the problem is persistent no abs no traction control it seems my rear brakes are not working at all. I read many articles of the same issue.... and what's worse is it seems they discontinued the part. Currently I am unable to fix the problem without parts. I can't afford another vehicle or I would just trade it in and take the loss. Ram isn't providing any real solutions.

The contact owns a 2017 Ram 2500. The contact stated while driving at 30-35 MPH on a damp road and approaching a stop light, the brake pedal was depressed but the brakes locked, causing the vehicle to slide. The traction control and ABS warning lights were illuminated. The contact stated as he released the brake pedal and reapplied it slowly, the vehicle responded as needed. However, the failure reoccurred while driving. The vehicle was taken to an independent mechanic where it was diagnosed with brake circuit failure. The vehicle was not repaired. The contact related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.