2017 Ram 2500 Complaint Log

THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.

THE ISSUE IS THE FCA MANDATED DRAG LINK RECALL IN EFFECT FOR MY TRUCK. THE FCA RECALL "FIX" WHICH THEY SAY WAS APPROVED BY YOU, INVOLVES WELDING THE JAMB NUTS TO THE ADJUSTMENT COLLAR ON THE DRAG LINK, WHICH LOCKS THE ENTIRE ASSEMBLY TOGETHER. THE PROBLEM IS THIS FIX ELIMINATES THE ABILITY TO SET THE STEER AHEAD ADJUSTMENT FOR FUTURE WHEEL ALIGNMENTS AND HOW MANY TIMES CAN THE PARTS BE CUT AND WELDED FOR FUTURE WHEEL ALIGNMENTS BEFORE THE DRAG LINK IS NO LONGER ABLE TO BE USED? WE PURCHASED OUR TRUCKS WITH AN ADJUSTABLE DRAG LINK AND THE RECALL THAT FCA STATES YOUR ORGANIZATION APPROVED, ALTERS OUR TRUCKS FROM THEIR ORIGINAL DESIGN AND FORM. THROUGH NO FAULT OF OUR OWN, FCA INSTALLED A DEFECTIVE DRAG LINK ON OUR TRUCKS AND THE ONLY APPROPRIATE REPAIR IS TO REPLACE THE ENTIRE DRAG LINK WITH THE FCA REVISED, ADJUSTABLE DRAG LINK, NOT WELDING STEERING COMPONENTS, WHICH IS NOT APPROVED IN GENERAL TERMS BY THE AUTOMOTIVE INDUSTRY. I HAVE GONE TO FCA AND MY LOCAL DEALER AND BOTH HAVE REFUSED THIS IS ON FCA TO CORRECT. I'M ASKING THE NHTSA TO REQUIRE FCA TO REPLACE MY DEFECTIVE DRAG LINK WITH THE REVISED FCA DRAG LINK AVAILABLE. ALSO I SHOULD NOT BE PENALIZED AND HAVE TO PAY AN EXTRA $250 OUT OF POCKET THAT MY DEALER IS TRYING TO CHARGE ME AS LABOR COST TO UNWELD AND RE WELD THE NUT BACK ON TO DO AN ALIGNMENT WHEN IT'S THE RECALL THAT CAUSED THIS ISSUE AND IS STOPPING ME FROM ROUTINE MAINTENANCE ON MY TRUCK ALSO I DON'T FEEL SAFE WITH THE NUT BEING CUT AND REWELDED AS A SOLUTION OR WELDED PERIOD WHAT HAPPENS IF THE WELD BREAKS THIS IS NOT A PROPER SOLUTION TO THIS ISSUE AND I WOULD ALSO LIKE TO NOT HAVE TO SHELL OUT AN EXTRA $250 ON TOP OF THE PRICE OF AN ALIGNMENT TO HAVE AN ALIGNMENT PREFORMED

ON AT 3 SEPARATE OCCASIONS, I HAVE HAD THE ACCELERATOR GET STUCK ON WHAT I BELIEVE IS FULL THROTTLE. INITIALLY I THOUGHT IT MIGHT BE MY FLOOR MAT, HOWEVER IT HAPPENED YESTERDAY IN A PARKING LOT. SO THERE WAS NO REASON FOR THE PEDDLE TO GET INVOLVED WITH THE FLOOR MAT. I WAS ACCELERATING, BUT OBVIOUSLY NOT TO FULL THROTTLE

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT PARTICULATE AND NOX SENSOR FAILED IN THE VEHICLE. THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO LOUISVILLE CHRYSLER DODGE JEEP RAM DEALER, (5311 DIXIE HWY, LOUISVILLE, KY 40216) AND WAS INFORMED THAT THE PARTICULATE AND NOX SENSOR WERE NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

I HAVE HAD A CHECK ENGINE LIGHT WITH CODE P0868 FOR LOW TRANSMISSION FLUID PRESSURE 3 TIMES WHILE PULLING A TRAVEL TRAILER AND ONCE JUST DRIVING WITHOUT PULLING ANYTHING IN THE LAST 3 MONTHS. DEALER HAS TOLD ME THEY DONT KNOW WHY THE LIGHT KEEPS GOING OFF.

SERVICE ANTILOCK BRAKE SYSTEM AND TRACTION CONTROL ERROR WHILE DRIVING. FIRST STARTED SHORTLY AFTER REPAIR FOR STEERING RECALL (REQUIRED WELDING) IN DECEMBER 2019, VEHICLE MILES ~23,500. THIS WOULD OCCUR WITHOUT WARNING, IRRELEVANT TO ROAD, WEATHER CONDITIONS. THE ISSUE PERSISTED, COMES AND GOES, PROGRESSIVELY GETTING WORSE OVER TIME. TOOK IN TO DEALER FOR SERVICE. DEALER INDICATED THAT THE HYDRAULIC CONTROL UNIT IS DEFECTIVE AND NEEDS REPLACING, WORK ORDER STATES DIRECT GROUND FAULT. PART ON ORDER. I BELIEVE THE CAUSE IS WHEN THEY WELDED THE JAMB NUT FOR THE ACTIVE RECALL, BY GROUNDING THE NEGATIVE LEAD TO THE CHASSIS WITHOUT DISCONNECTING THE BATTERIES BEFORE ARC WELDING. BASED ON PREVIOUS COMPLAINTS POSTED ON THIS SITE AND OTHERS, THE COMMON DENOMINATOR IS STARTS OCCURRING SHORTLY AFTER THE RECALL IS COMPLETED.

THE RECALL ON THE DRAG LINK BY WELDING THE NUTS ON THE ADJUSTMENT BAR IS POOR REPAIR PROCEDURE. CAN'T FIND AN ALIGNMENT SHOP TO UNDO THE WELDS AND CENTER STEERING WHEEL. TOLD THEY WON'T ACCEPT THE LIABILITY

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT WHITTEN BROTHERS CHRYSLER JEEP DODGE RAM OF MIDLOTHIAN LOCATED AT (10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235 (804-352-2615) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AUTONATION USA PHOENIX (2625 W BELL RD, PHOENIX, AZ 85023, (623) 432-1720) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A SAFETY RECALL NOTICE VIA MAIL. DRAG LINK V06/NHTSA 19V-021. RESPONDED TO DEALER FOR INFORMATION REGARDING REPAIRS. WAS INFORMED THAT THE FIX FOR THIS RECALL IS WELDING THE LOCK NUTS TO THE ADJUSTER SLEEVE. THIS IS NO FIX. THIS IS A FARCE, THIS WILL ELIMINATE THE ABILITY TO ADJUST THE ALIGNMENT IN THE FUTURE. THERE SHOULD BE PARTS REPLACED. NOT WELDED TOGETHER. I DO NOT ACCEPT THE FIX FOR THIS ISSUE.

THE TRUCK WAS IN THE DRIVEWAY. THE ENGINE STARTED TO MISFIRE. SHUT OFF AND IT WOULD NOT START BACK UP. CHECK ENGINE LIGHT WAS FLASHING. HAD TO HAVE IT TOWED TO A REPAIR SHOP.

UNKNOWING LING HAD FCA DEALERSHIP PERFORM RECALL 19V-021, DRAG LINK ASSEMBLY. BY THE DEALERSHIP CONDUCTING THIS IT NOW MAKES MY VEHICLE ILLEGAL FOR TOWING PER THE FEDERAL MOTOR CARRIER SAFETY REGULATION SS 393.209 (D) STEERING SYSTEM. UNIVERSAL JOINTS AND BALL-AND-SOCKET JOINTS SHALL NOT BE WORN, FAULTY OR REPAIRED BY WELDING. THE STEERING GEAR BOX SHALL NOT HAVE LOOSE OR MISSING MOUNTING BOLTS OR CRACKS IN THE GEAR BOX OR MOUNTING BRACKETS. THE PITMAN ARM ON THE STEERING GEAR OUTPUT SHAFT SHALL NOT BE LOOSE. STEERING WHEELS SHALL TURN FREELY THROUGH THE LIMIT OF TRAVEL IN BOTH DIRECTIONS. I HAVE CONTACTED THE FCA DEALERSHIP AND THEY WILL NOT REPLACE THE PART THAT THEY HAVE WELDED THEREFORE MAKING MY VEHICLE ILLEGAL IF INSPECTED.

The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle would not move. The message "transmission overheated" was displayed. Additionally, the transmission had experienced slipping and shifting issues. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 70,000. Consumer stated, note that the 70,000 miles was when heater core issues was discovered, casting sand in the engine block that plugged it up. The transmission issues started at about 98,500 miles. The second repair of the transmission and didn’t even get 10 miles down the road until it stopped working and they had to be towed away.

DRIVING 2017 DODGE RAM 2500 4X4 ON PAVED RURAL ROADWAY TRAVELING 50MPH WHEN STEERING WHEEL LOST TENSION AND WOULD NOT STEER APPROPRIATELY. VEHICLE BEGAN TO LOSE TRACTION AND CORRECTION WAS NOT POSSIBLE. WHILE WHEN DRIVER ATTEMPTED TO BRAKE, BRAKE PEDAL WAS PRESSED FIRMLY AND DID NOT BRAKE. VEHICLE MAINTAINED SPEED DUE TO BRAKE FAILURE AND STEERING, VEHICLE WENT INTO SIDE SKID FOR 100 YARDS BEFORE HITTING DEEP DITCH AND ROLLING VERTICALLY INTO DITCH LANDING ON WHEELS. ACCIDENT RESULTED IN INJURIES TO BOTH DRIVER AND PASSENGER.

TRUCK STARTS AND DIES , TRUCK WILL NOT START IF IT SITS FOR LONG PERIOD OF TIME , NO DASH LIGHTS WHEN THIS HAPPENS , TAKES ABOUT 40 MINS TO GET THE KEY TO RECOGNIZE/GET STARTED . WHEN TAKEN TO THE DEALER SHIP A TEST WAS RAN AND SAID ALL THINGS I DESCRIBE (WRONG KEY PHOBE, LOSS COMMUNICATION WITH IGINTATION )

FOR THE PAST MONTH, I HAVE HAD INTERMITTENT DISPLAYS OF "SERVICE ELECTRONIC BRAKING SYSTEM" AND "SERVICE ANTILOCK BRAKE SYSTEM". WHEN THIS OCCURS, THE CRUISE CONTROL BECOMES NONOPERATIONAL. A CHECK OF THE INTERNET SHOWS THAT THESE PROBLEMS ARE WIDELY EXPERIENCED BY DODGE RAM OWNERS. THE DISPLAY COMES ON WHETHER SITTING OR DRIVING.

TL* THE CONTACT OWNS A 2017 RAM 2500. AFTER THE VEHICLE WAS SHIFTED INTO FOUR WHEEL DRIVE, THERE WAS AN ABNORMAL WHINING AND GRINDING SOUND COMING FROM THE FRONT DIFFERENTIAL. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601) WHERE IT WAS DIAGNOSED THAT THERE WAS WATER IN THE FRONT DIFFERENTIAL, WHICH CAUSED INSUFFICIENT LUBRICATION OF THE GEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

RECALL - WAS ADVISED WHEEL ALIGNMENT WOULD NO LONGER BE ABLE TO BE DONE DUE TO WELDING ADJUSTING SLEEVES.

RAM WELDED THE DRAG-LINK ASSEMBLY PER A RECALL ON MY 2500. I CANNOT GET ANYONE INCLUDING THE DEALER TO ALIGN MY TRUCK AFTER PUTTING NEW TIRES ON IT. THE FACTORY TIRES WORE UNEVENLY PRIOR TO 30,000 MILES. CHRYSLER SAYS THERE IS NOTHING THEY CAN DO. I SPECIFICALLY ASKED FOR A REPLACEMENT DRAG LINK ASSEMBLY THAT IS NOT WELDED BE SHIPPED TO THE DEALER. THEY ARE REFUSING. I AM IN AWE OF THEIR INABILITY TO RESOLVE AN ISSUE THEY DIRECTLY CREATED. I AM PLANNING ON SUING AS A LAST RESORT.

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS THE ABS, TRACTION AND SERVICE ELECTRONIC BRAKES WARNING INDICATOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN WALKER CHRYSLER DODGE JEEP RAM (3739, 5757 COLISEUM BLVD, ALEXANDRIA, LA 71303 (318) 242-1628) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL PUMP AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

INTERMITTENT MIL FOR ABS AND ELECTRONIC BRAKING SYSTEM, BECAME MORE FREQUENT OVER 1-2 WEEKS WHILE WAITING FOR APPOINTMENT AT DEALERSHIP (OUT OF TOWN). DAY OF THE APPOINTMENT, MIL CAME ON AND STAYED ON. DEALER READ CODES AND STATED 'INTERNAL CODES FOUND, REPLACE PUMP AND MODULE' THEN INFORMED ME PARTS WERE ON 'NATIONAL BACKORDER' VEHICLE HAS 46,500 MILES AT TIME OF FAILURE.

RECALL BY MANUFACTURER WELDED STEERING COMPONENTS SO ALIGNMENT CANNOT BE COMPLETED WHEN REQUIRED. NHTSA 11268689

2017 RAM 2500 DIESEL WITH FIRESTONE TRANSFORCE AT TIRES. TIRES HAVE APPROXIMATELY 27000 MILES ON THEM AND NEED TO BE REPLACED. OVERALL I AM VERY PLEASED WITH TRUCK BUT VERY DISAPPOINTED THAT RAM PUTS TIRES ON A 54000 DOLLAR TRUCK THAT ONLY LASTS 27000 MILES. TIRES ARE BIG EXPENSE (1000 DOLLARS). I'M SURE I AM NOT THE ONLY OWNER WITH THIS ISSUE. PLEASE RESOLVE THIS ISSUE.

TL* THE CONTACT OWNS A 2017 RAM 2500. WHEN ATTEMPTING TO SHIFT INTO PARK, THE TRANSMISSION BECAME STUCK IN ANOTHER GEAR AND THE VEHICLE ROLLED BACKWARDS. IN ADDITION, THE KEY BECAME STUCK IN THE IGNITION WHEN THE CONTACT ATTEMPTED TO TURN OFF THE VEHICLE. DICK HANNAH RAM TRUCK CENTER (7110 NE FOURTH PLAIN BLVD, VANCOUVER, WA 98661, (360) 342-9371) WAS CALLED, BUT WOULD NOT GIVE ANY INFORMATION OVER THE PHONE. THE DEALER REQUIRED THE CONTACT TO TOW IN THE VEHICLE AT HIS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 38,500.

One instance all the brakes locked up on dry pavement. Second instance the brakes were slowing the truck on a wet surface but would not stop and did not engage the antilock brakes properly. 3rd time brake locked up just on right front wheel.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AS THE VEHICLE SWERVED TO THE RIGHT. THE CONTACT MANAGED TO GAIN CONTROL OF THE STEERING WHEEL, VEER TO THE SHOULDER OF THE ROAD, SHUT OFF AND RESTART THE VEHICLE BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701) WHERE IT WAS DIAGNOSED THAT THE DRIVE LINK WAS WELDED AND THE TECHNICIAN CAN NOT ADJUST THE STEERING WHEEL TO THE CONTACTS DESIRE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SEEN AT THE SAME DEALER 2 ADDITIONAL TIMES. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL WAS ALREADY COMPLETED AND TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

ABS module and hydraulic control units replaced in 2019, after driving the truck less than 20k miles the exact same issues have returned. Truck is out of warranty now, no cruise control, ABS, or traction control. Very common issue amongst 2017-2018 Rams. Second issue happened recently when temps dropped below freezing. DEF system fault - DEF injector checked for crystallization. No crystals - truck will go into limp mode rendering it useless due to an inferior component manufacture is aware of and have addressed on new models but have not afforded older models a solution.

HAD THE RAM 3500 RECAL CORRECTED WITH A SPOT WELD AT THE DON FRANKLIN SOMERSET KENTUCKY DEALER. IT MAY BE APPROVED NHTSA BUT ACCORDING TO DOT OFFICERS IT IS AN ILLEGAL FIX. STATED THAT IT ISNT APPROVEC BY THE FMCSA. IF I AM SHUT DOWN DUE TO TNIS SPOT WELD, I WILL LOOSE REVENUE IN THE THOUSANDS. IF THERE IS A PERMENENT FIX IT NEEDS TO BE DONE ASAP.

I TOOK MY 2017 RAM 2500 INTO THE LOCAL DEALER, URSE DODGE, FOR A DRAGLINK RECALL. RAM'S REPAIR FOR DRAGLINK RECALL WAS TO WELD JAM NUTS. THE WELDING OF THE JAM NUTS COMPLETELY DISABLED THE FUNCTIONALITY OF THE LINK FOR PURPOSES OF PROPER ALIGNMENT TO THE TRUCK. I HAVE TALKED TO RAM CUSTOMER CARE AND THE LOCAL DEALER URSE DODGE, BOTH URSE AND RAM CUSTOMER SERVICE CLAIM THAT WELDING THE IS THE RECALL REPAIR AS OF NOW. NOWHERE CAN I FIND ANY STATEMENTS OF A FINAL AND PERMANENT REPAIR COMING. I NOTICED TIRE WEAR ON MY TIRES AND TOOK THE TRUCK FOR AN ALIGNMENT TO NTB IN BRIDGEPORT WV. (I HAVE HAD MY TRUCK ALIGNED THERE ABOUT EVERY 5000 MILES FOR THE LAST YEAR, OR APPROXIMATELY 6 TIMES IN THE LAST YEAR. TRUCK CURRENTLY HAS 67,000 MILES ON IT.) ON THIS OCCASION MY TRUCK WAS OUT OF ALIGNMENT BUT NTB COULD NOT ADJUST IT BECAUSE URSE DODGE HAD WELDED THE JAM NUTS. I CALLED URSE, AND THEY MADE ME AN APPOINTMENT TO CHECK MY ALIGNMENT. ON MONDAY 7-1-2019 THE MECHANIC AT URSE DODGE CUT THE WELDS FROM THE JAM NUTS USING A DIE GRINDER, CUTTING TOOL, ALIGNED MY TRUCK, AND THEN TIGHTENED THE NUTS WITHOUT RE-WELDING THEM. THIS IN EFFECT "UN-REPAIRED" MY RECALL. MY CONCERN IS, 1. THE ORIGINAL WELDING AND THE HEAT AND OTHER REACTIONS TO THE JAM NUTS HAVE WEAKENED AND STRESSED THE METAL IN BOTH THE JAM NUTS AND THE ADJUSTING SLEEVE THE NUTS WERE WELDED TO. 2. THE CUTTING AND REMOVING THE WELD, WITH THE HEAT AND THE PHYSICAL DAMAGE INVOLVED IN REMOVING THE WELD, HAS FURTHER WEAKENED AND STRESSED THE METAL. 3. THE DRAGLINK IS NOT ABLE TO PERFORM TO IT'S ORIGINAL ENGINEERED DESIGN WITH THIS WELDED FIX. 4. THIS "FIX" WILL COST CONSUMERS HUNDREDS OF THOUSANDS OF DOLLARS OVER TIME REPLACING NOT ONLY THESE ALTERED DRAGLINKS, BUT TIRES THAT WEAR BECAUSE OF THE INABILITY TO ADJUST THE ALIGNMENT TO SPECIFICATIONS. 5. THIS TEMPORARY REPAIR COMPROMISES THE SAFETY OF THESE VEHICLES. *BF *DT*JB

JUNE 26TH 2019 MY TRUCK FELT LIKE IT SHIFTED INTO 4WD ON ITS OWN, LATER THAT DAY I LOST ABS, TRACTION CONTROL AND CRUISE CONTROL. IT WENT TO THE DEALERSHIP WHERE IT TOOK 3 DAYS TO DIAGNOSE. WAS INFORMED THAT ABS PUMP AND ABS CONTROL MODULE NEED TO BE REPLACED AND THE PART IS NOT CURRENTLY AVAILABLE. FURTHER RESEARCH OF INTERNET FORUMS SHOWS THIS IS A KNOWN PROBLEM AND DOES NOT APPEAR TO BE ADDRESSED PROPERLY. I AM STILL WAITING FOR MY TRUCK TO BE REPAIRED AND THERE IS A WARRANTY ON IT. DEALERSHIP ALLOWED ME TO PICKUP THE TRUCK WITHOUT THE REPAIR AND DID NOT PROVIDE RECEIPTS OR WORK ORDERS BECAUSE I DID NOT HAVE ANY OTHER TRANSPORTATION. IN HEAVY RAIN THE TRUCK HAS BECOME QUITE DANGEROUS TO DRIVE.

MY VEHICLE WAS INCLUDED IN SAFETY RECALL V06/NHTSA 19V-021 AND I BELIEVE THE FIX FOR THIS RECALL WAS NOT A SUFFICIENT LONG TERM SOLUTION. THE FIX FOR THIS RECALL WAS WELDING THE NUTS ON THE DRAG LINK. FOR A TEMPORARY FIX THIS IS SUFFICIENT, HOWEVER, FOR A LONG TERM SOLUTION THE PART SHOULD BE REPLACED. WELDING THE NUTS REDUCES THE ABILITY TO UTILIZE NOT RAM/DODGE DEALERS AS COMPANIES DO NOT WANT THE LIABILITY OF CUTTING THE WELDS AND REWARDING THE NUTS IN ORDER TO PERFORM AN ALIGNMENT, WHICH IS NEEDED FOR VEHICLE SAFETY. ADDITIONALLY, GRINDING AND WELDING THE DRAG LINK REMOVES STRUCTURAL INTEGRITY OVER TIME DUE TO METAL BEING LOST AND NEW METAL NOT SITTING FLUSH AS IT SHOULD. THE INABILITY TO UTILIZE NON RAM DEALERS FOR FUTURE REPAIRS DUE TO THE LIABILITY ISSUES WITH GRINDING WELDS AND RE-WELDING COUPLED WITH PREMATURE WEAR AND NON OEM FITMENT WITH FUTURE WELDING/GRINDING MAKE ME BELIEVE RAM MUST REPLACE THE DRAG LINK FOR A LONG TERM SOLUTION.

I BOUGHT THE TRUCK NEW IN OCT. 2017. ALMOST RIGHT AWAY I FELT A PULL TO EITHER DIRECTION WHEN DRIVING BUT IT PULLED STRONGER TO THE RIGHT. I BROUGHT IT BACK TO BROWNS DODGE IN MEDFORD N.Y. AND COMPLAINED AND THEY "SENT IT OUT" FOR A WHEEL ALIGNMENT. I WENT BACK BECAUSE IT WAS STILL PULLING. AFTER A SECOND LOOK BY THE DEALER I WAS TOLD IT WAS DOING WHAT IT SHOULD. IT WASN'T. I THEN TOOK IT TO AN INDEPENDENT PLACE THAT SPECIALIZES IN WHEEL ALIGNMENTS. THEY SAID THEY FIXED IT TOO. THEY DIDN'T. I WAS READY TO GET RID OF THE TRUCK UNTIL I GOT THE RECALL NOTICE. I TOOK IT BACK TO BROWNS AND THEY WELDED THE DRAG LINK AND SAID THERE ARE NO PARTS AVAILABLE AND I WOULD GET A CALL WHEN THEY ARE AVAILABLE. I NEVER RECEIVED A CALL AND I CALLED AND THEY CLAIM THEY STILL DO NOT HAVE THE PART. I NEED MY TRUCK TO DRIVE CORRECTLY. THE DRAG LINK SHOULD NOT BE WELDED. REPLACEMENT IS NEEDED. IT STILL PULLS. I TOW TRAILERS. AFTER THE DRAG LINK WAS WELDED THE "MECHANIC" WROTE ON THE SERVICE FORM HE TEST DROVE IT TO CHECK FOR "TOW". THAT IS A LIE. THE TRUCK NEVER LEFT THE BAY UNTIL IT WAS DONE. I WAS THERE. THE ODO IN AND OUT IS THE SAME TOO. I WAS GETTING HELP FROM FCA BUT NOW THEY WONT HELP EITHER. THEY SAID SOMEONE ELSE WILL BE HANDLING IT AND CONTACTING ME AND NOBODY EVER HAS. THE CASE NUMBER IS 58281442. THANK YOU.

SERVICE ELECTRONIC BRAKE SYSTEM AND ABS WARNINGS, BOTH VISIBLE AND AUDIBLE. DEALER REPLACED ABS MODULE UNDER WARRANTY FOR FIRST OCCURRENCE AT APPROX 23000 MILES. OCCURRED AGAIN AT APPROX 40000 MILES AND DIAGNOSED AS SAME ISSUE AGIN AT INDEPENDENT SHOP. THIS RESULTED IN A $900 REPLACEMENT OF THE SAME MODULE. THE EFFECT OF THE THE MODULE FAILURE ON BRAKES AND SAFETY IS UNKNOWN TO ME. THE WARNINGS CAN HAPPEN AT ANY TIME, WHEN STARTING VEHICLE, OR WHEN DRIVING. SOMETIMES THE WARNINGS SUBSIDE BUT SEEM TO BE TRIGGERED EASILY BY HITTING A SMALL BUMP ON THE ROAD WHILE MOVING.

THE RECALL FOR FIXING THE DRAG LINK SEPARATION IS NOT SAFE. YOU DO NOT WELD STEERING COMPONENTS BECAUSE YOU CHANGE THE MOLECULAR STRUCTURE OF THE STEEL MAKING IT HARDER. INSTEAD OF BENDING, IT WILL SNAP. ALSO YOU CANNOT ADJUST TOE IN AND TOE OUT ANY LONGER. THIS IS CREATING A DANGEROUS AND AT BEST A POOR BAND AID FIX THAT IS MAKING A NEW POTENTIAL PROBLEM. CHRYSLER REFUSES TO REPLACE THE PART. NOW, EVERYTIME YOU MEED ALIGNMENTS, THE WELDS NEED KNOCKED OF AMD REWELDED, THUS ALTERING THE COMPONENT ONCE AGAIN. THIS SHOULD BE ILLEGAL.

TL* THE CONTACT OWNS A 2017 RAM 2500 DIESEL. THE CONTACT STATED THAT THE ABS INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER BEFORE THE 36,000 MILE WARRANTY EXPIRED IN APPROXIMATELY JUNE OF 2019. THE DEALER INSPECTED THE VEHICLE, RESET THE TRACTION CONTROL INDICATOR, CHANGED THE FLUIDS, AND STATED THAT THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THE VEHICLE WAS TAKEN TO RISER CHRYSLER, DODGE, JEEP, RAM, AND FIAT (4722 CENTRAL AVE, HOT SPRINGS, AR 71913, (501) 500-5285) ON SEPTEMBER 21, 2019 WHERE IT WAS DIAGNOSED THAT THE ABS HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS A NATIONAL BACKORDER FOR THE PART AND IT WAS A MAJOR ISSUE FOR THOSE VEHICLES. THE VEHICLE HAD NOT BEEN REPAIRED AND WAS STILL BEING DRIVEN BY THE CONTACT. THE CONTACT LEFT A VOICE MESSAGE WITH THE MANUFACTURER AND HAD NOT BEEN CALLED BACK. THE FAILURE MILEAGE WAS 39,100.

NHTSA RECALL19V-021, BY WELDING NUTS ON TO THE STEERING STABILIZER, THIS MAKES THE ISSUE PERMANENT, NO ADJUSTMENT IN THE FUTURE UNLESS REPLACEMENT. THIS IS AN UNACCEPTABLE RECALL FOR THE CONSUMER. FCA NEEDS TO CORRECTS BY INSTALLING AN ADJUSTABLE STEERING STABILIZER

I TOOK MY VEHICLE IN FOR SAFETY RECALL LATE MARCH OR EARLY APRIL. MY CA VEHICKE REGUSTEATION IS DYE 5/31/19. I TRIED TO RENEW ONLINE, BUT TOKD I CANNOT BECAUSE OF A VEHICLE SAFETY RECALL. I CHECKED ONLINE AND THERE IS ONE. IT IS 430 PM, AND THEY XANNOT WORK ON THE TRUCK UNTIL 5/31/19, I HAVE A JOB INTERVIEW AT 1130 AM PST, AND A VETERANS ADMINISTRATION APPT AT 1230 FOR PTSD, BUT IF I DONT GET THE TRUCK FIXED I WILL BE FINED FOR EXPIRED REGISTRATION IN CA. SO, MY CHOICES ARE, SKIP MY NECASSARY PTSD APPT WHEN I AM HAVING CHALLENGES, MISS MY INTERVIEW WHEN I AM UNEMPLOYED, OR GET HUGE FINES FOR EXPIRED REGISTRATION AN CAR INSURANCE CANCELLED. WHAT AM I SUPPOSED TO DO?

THE RECALL FOR FIXING THE DRAG LINK SEPARATION IS NOT SAFE. YOU DO NOT WELD ON STEERING COMPONENTS AS YOU CHANGE THE MOLECULAR STRUCTURE OF THE MATERIAL AND ALSO YOU CANNOT ADJUST TOE IN AND TOE OUT NO LONGER. THIS TO ME IS CREATING A DANGEROUS AND AT BEST A POOR BAND AID FIX THAT IS MAKING A NEW POTENTIAL PROBLEM.

PASSENGER SITE WILL NOT ALARM (WARN DRIVER) AFTER THE VEHICLE HAD SOFTWARE UPDATE. THE DEALER IS UNABLE TO RESTORE THE PASSENGER ALERTING SYSTEM. SEE ALSO ODI 11185016. *DSY *DT *DT *TR *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THERE WAS AN UNKNOWN RECALL REPAIR THAT REQUIRED WELDING THE ALIGNMENT BARS AND NUTS. THE DEALER WHO PERFORMED THE REPAIR WAS GOLDSTEIN CHRYSLER JEEP DODGE RAM (968 NEW LOUDON RD, LATHAM, NY 12110, (518) 785-4156). WHILE THE VEHICLE WAS RECEIVING AN ALIGNMENT FROM AN INDEPENDENT MECHANIC, THE WELDING REPAIR WAS DISCOVERED. THE CONTACT CALLED THE DEALER BACK AND WAS INFORMED THAT THEY HAD TO WAIT FOR ANOTHER RECALL FOR THE FULL REPAIR. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD NOT APPROVE ANY MORE REPAIRS AND TRANSFERRED THE CONTACT TO NHTSA. THE CONTACT WAS CONCERNED THAT IF ANOTHER ALIGNMENT WAS NEEDED, IT WOULD BE HAMPERED BY THE PARTS BEING WELDED. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT HAD THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING), WHICH REQUIRED A NUT ON THE ADJUSTER SLEEVE. WHILE ATTEMPTING TO HAVE THE WHEELS ALIGNED BY SEVERAL CERTIFIED MECHANICS, THE CONTACT WAS DENIED DUE TO THE WELDING OF THE NUT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED ALL NEW BALL JOINTS, WHICH WOULD NOT BE COVERED UNDER THE RECALL OR WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNED A 2017 RAM 2500. WHILE DRIVING 30 MPH AROUND A CORNER AND DOWN A MOUNTAIN, THE WHEELS OF THE VEHICLE STRUCK A ROCK AND THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED HEAD, NECK, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION (MRI). THE CONTACT'S DAUGHTER SUSTAINED A NECK INJURY AND SCRATCHES, WHICH REQUIRED MEDICAL ATTENTION. THREE OTHER CHILDREN WERE IN THE VEHICLE WHO SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE AND DEEMED IT TOTALED. THE CONTACT CALLED STUTEVILLE CHRYSLER DODGE (3001 N BROADWAY ST, POTEAU, OK 74953, (918) 647-3183), BUT NO ASSISTANCE WAS PROVIDED. THE DEALER ASKED THE CONTACT TO BUY ANOTHER VEHICLE. THE CONTACT'S INSURANCE COMPANY CONTACTED THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 40,845. *DT*JB

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN OPEN RECALL REGARDING NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). BOB MOORE FORD (8948 S I-35 SERVICE RD, OKLAHOMA CITY, OK 73149) AND THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER ALSO STATED THAT THEY WOULD WELD THE DRAG LINK, WHICH THE CONTACT FELT WAS NOT A PROPER REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

EVIC ENGINE HOUR COUNTER RESET AROUND 37,XXX MILES ENGINE HOURS READ 323 IDLE 18 HOURS DRIVE HAPPENED AFTER SITTING OVER NIGHT START THE NEXT AM DASH FLICKERED ON AND OFF.

Getting code 2200 every time you hit a bump and sometimes it does it on its own and and traction light come on and a message saying service anti lock brakes looked on internet and several people having this issue some even paid the dealer to do the repairs and a short time later started doing it again

HAVE HAD SAME TROUBLE 4 TIMES STARTING AT APRIL 2017 ABOUT EVERY 60 THOUSAND MILE THERE IS WATER IN FRONT DIFFERENTIAL NOW I HAVE BAD BEARINGS IN IT THIS IS THE FOURTH TIME NOW THEY ASKING 35$ TO REPLACE ALL THE BAD PARTS THAT COULD HAVE BEEN TAKEN CARE OF THE FIRST TIME BACK IN APRIL 2017 TRUCK WAS ONLY THREE MONTHS OLD

Faulty break module. Dash reads service antilock break system, ABS light on in dash, traction control light on as well. Cruise control will not work because of this issue. Intermittent occurrences at first, now constant after 3 years. It has been taken to multiple dealerships, while under warranty with these exact problems. No results! An independent service center diagnosed this issue and has ordered the part. Have been waiting two months now still nothing.

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 70 MPH, THE STEERING WHEEL PULLED TO THE LEFT AND THE CONTACT LOST STEERING CONTROL. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S HOME. THE DEALER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 17,800.

I SENT YOUR ORGANIZATION AN EMAIL REGARDING THIS ISSUE, REQUEST 259479 AND RECEIVED A REPLY . THE ISSUE IS THE FCA MANDATED DRAG LINK RECALL IN EFFECT FOR MY TRUCK. THE FCA RECALL "FIX" WHICH THEY SAY WAS APPROVED BY YOU, INVOLVES WELDING THE JAMB NUTS TO THE ADJUSTMENT COLLAR ON THE DRAG LINK, WHICH LOCKS THE ENTIRE ASSEMBLY TOGETHER. THE PROBLEM IS THIS FIX ELIMINATES THE ABILITY TO SET THE STEER AHEAD ADJUSTMENT FOR FUTURE WHEEL ALIGNMENTS AND HOW MANY TIMES CAN THE PARTS BE CUT AND WELDED FOR FUTURE WHEEL ALIGNMENTS BEFORE THE DRAG LINK IS NO LONGER ABLE TO BE USED? WE PURCHASED OUR TRUCKS WITH AN ADJUSTABLE DRAG LINK AND THE RECALL THAT FCA STATES YOUR ORGANIZATION APPROVED, ALTERS OUR TRUCKS FROM THEIR ORIGINAL DESIGN AND FORM. THROUGH NO FAULT OF OUR OWN, FCA INSTALLED A DEFECTIVE DRAG LINK ON OUR TRUCKS AND THE ONLY APPROPRIATE REPAIR IS TO REPLACE THE ENTIRE DRAG LINK WITH THE FCA REVISED, ADJUSTABLE DRAG LINK, NOT WELDING STEERING COMPONENTS, WHICH IS NOT APPROVED IN GENERAL TERMS BY THE AUTOMOTIVE INDUSTRY. I HAVE GONE TO FCA AND MY LOCAL DEALER AND BOTH HAVE REFUSED TO REPLACE MY DRAG LINK WITH THE REVISED DRAG LINK. I WILL NOT ALLOW THE CURRENT RECALL/FIX TO BE PERFORMED AS AGAIN, IT ALTERS MY TRUCK FROM IT'S ORIGINAL DESIGN AND FORM, NOR WILL I PAY OUT OF POCKET FOR AN AFTERMARKET ADJUSTABLE DRAG LINK, SUCH AS THE ONE AVAILABLE FROM SYNERGY. THIS IS ON FCA TO CORRECT. WHOMEVER AT FCA PROPOSED WELDING THE DRAG LINK ADJUSTMENT COLLAR TO THE LOCK NUTS AND WHOMEVER AT YOUR ORGANIZATION APPROVED IT SHOULD BE IMMEDIATELY FIRED. THE NHTSA SHOULD READ MANY OF THE DISCUSSION THREADS ON RAM FORUM ON THIS SUBJECT AND YOU WILL SEE THE EXTREME DISSATISFACTION OF THE MEMBERS ON THIS ISSUE. I'M ASKING THE NHTSA TO REQUIRE FCA TO REPLACE MY DEFECTIVE DRAG LINK WITH THE REVISED FCA DRAG LINK AVAILABLE. I WILL NOT ALLOW THE CURRENT RECALL.

DURING A RECALL SERVICE OF MY RAM TRUCK AT LOCAL DEALERSHIP I WAS TOLD THAT THE FRONT RIGHT TIRE SHOWED EXCESSIVE WEAR ON THE OUTER LAYER. BOUGHT, AND GOT 4 NEW TIRES INSTALLED. GOT ALIGNMENT. TRUCK LEANS NOTICEABLE TO THE FRONT RIGHT. ALIGNMENT PERSON TOLD THAT TRUCK HAS A SUSPENSION PROBLEM.