2017 Ram 2500 Complaint Log

The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 34,000.

The contact owns a 2017 Ram 2500. The contact stated that the vehicle was previously repaired on two occasions under warranty and under extended warranty due to the brake failure. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available.  The contact stated that the ABS and the traction control warning lights were illuminated, along with a dinging sound. The contact stated that the warning lights had caused the 4WD and cruise control modes to become inoperable. Additionally, the contact stated that while her husband was driving 65 MPH, a deer jumped in front of the vehicle. The driver depressed the brake pedal, but the brakes locked up, and the vehicle failed to stop in time and hit the deer. The air bags did not deploy. There was no injury sustained. The driver's side fender, the bumpers and brackets, and the headlights were damaged. The driver taped up the damaged parts and was able to drive away from the scene. The vehicle was taken to an auto collision repair shop, where it was repaired for the damage sustained during the incident. No police report was filed. LaFontaine Chrysler Dodge Jeep Ram Fenton (16555 Silver Pkwy, Fenton, MI 48430) was contacted and confirmed that the recall part was unavailable. The vehicle was not diagnosed or repaired for brake failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 10,135.

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM (481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED NEW TIRES. THE CONTACT ALSO MENTIONED THAT THE VEHICLE INTERMITTENTLY DID NOT IDLE AND THE RPMS RACED UP AND DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VIBRATION WAS BECOMING WORSE. THE CONTACT PURCHASED NEW TIRES, BUT THE VIBRATION FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO A TIRE SHOP AND WAS INFORMED THAT THE FRONT DRIVER'S SIDE WHEEL WAS WOBBLING AND ALL FOUR RIMS WERE BENT AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT SOME OF THE TIRES WERE REBALANCED, BUT NOT THE FRONT DRIVER'S SIDE TIRE DUE TO THE DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

VEHICLE WAS TAKE TO DEALERSHIP FOR MANUFACTURE'S RECALL OF THE PASSENGERS SEAT MODULE SOFTWARE UPDATED. BEFORE TAKING VEHICLE FOR THE SERVICE, ALL SEATS ALARM WHEN PASSENGER/S FAILED TO BUCKLE THEIR SAFETY RESTRAINTS, AFTER THE SOFTWARE UPDATE NONE OF THE SEAT WARNED DRIVER OF UNBUCKLED PASSENGER. RETURNED THE VEHICLE AND REPORTED FAULT, THE DEALERSHIP SAID THE VEHICLE WAS NOT EQUIPPED WITH THE ALARMING SYSTEM AND I WOULD NOT BE ALERTED OF BUCKLING FAILURES. FURTHER; FIAT CHRYSLER HAS INFORM ME VIA THE DEALER IS UNABLE TO REPAIR PROBLEM WORK ORDER 4230216/1 SEE ALSO ODI 11205409. *DSY *DT *BF *BF CONSUMER PLEASE REMEMBER, THE PASSENGER SIDE WARNING INDICATOR IS TOTALLY DEACTIVATED (DOESN'T WORK). THE PROCEDURE WAS UNEVENTFUL (DID NOT WORK), AS A RETIRED MAINTENANCE MAN I CAN AFFIRM. THE PROBLEM WITH MY VEHICLE HAS TO DO WITH CHRYSLER'S LACK OF TRAINED PERSONAL AND TELLING ALL CONCERNED THAT MY VEHICLE 'DOESN'T HAVE THAT OPTION'.*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 55 MPH AND HAULING A TRAILER, THE TAILGATE LATCH DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BREWBAKER DODGE CHRYSLER JEEP RAM OF PRATTVILLE (2209 COBBS FORD RD, PRATTVILLE, AL 36066, (334) 491-0701) WHERE IT WAS DIAGNOSED THAT THE TAILGATE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT TOOK THE VEHICLE TO MILTON RUBEN CHRYSLER DODGE JEEP RAM (3508 WASHINGTON RD, AUGUSTA, GA 30907, (888) 885-0415) TO HAVE THE OCCUPATIONAL RESTRICTION CONTROL MODULE REPAIRED AFTER RECEIVING A LETTER FROM THE MANUFACTURER. THE DEALER PERFORMED A REPROGRAM UPDATE, WHICH CAUSED THE SEAT BELT ALERT NOT TO FUNCTION WHEN THEY WERE UNBUCKLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE UPDATE WAS PERFORMED AGAIN. THE DEALER INFORMED THE CONTACT THAT THE SEAT BELT ALERT WOULD NOT OPERATE BECAUSE THE VEHICLE NEVER HAD A SEAT BELT ALERT FEATURE. THE CONTACT STATED THAT THE FAILURE PERSISTED AND HE WAS WONDERING IF OTHER SAFETY COMPONENTS WOULD MALFUNCTION. THE MANUFACTURER WAS CONTACTED AND CONFIRMED WHAT THE DEALER STATED. THE FAILURE MILEAGE WAS 20,954. *TT CONSUMER STATED BOTH ATTEMPTS TO REPAIR THE SELT BELT PROBLEM FAILED. DASHBOARD ICON OR CAB CHIME (ALARM) DOES NOT GIVE A WARNING SIGN. CONSUMER CONTACTED THE MANUFACTURER.*JB

WATER PUMP, TOOK INTO DEALERSHIP AND THEY SAID THEY REPLACED WATER PUMP BUT NO DUST DISTURBED ON ENGINE WHEN POPPED THE HOOD TO LOOK INSIDE THE HOOD WHEN I PICKED UP THE TRUCK AFTER GETTING THE RECALL REPAIR

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED WHILE DRIVING 30 MPH, AFTER TURNING OFF THE FRONT DRIVER HEATED SEAT OFF BUT STATED IT WAS AFTER 15 MINUTES AND THE HEATED SEAT WAS STILL ON. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS CONSERVED IT MAY CAUSE A FIRE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO LOCAL DEALER BOSAK MOTORS (3111 W LINCOLN HWY, MERRILLVILLE, IN 46410: (219) 682-0497) AND WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *DT CONSUMER HAS TAKEN THE VEHICLE FOR REPAIRS 5 TIMES AND TOLD BY THE DEALER TO NO RESOLUTIONS COULD BE PROVIDED AT THIS TIME.

TL* THE CONTACT OWNS A 2017 RAM 2500 EQUIPPED WITH FIRESTONE TRANSFORCE AT TIRES, SIZE: 285/60/R20 (NA). THE CONTACT STATED THAT ALL FOUR TIRES WERE FILLED OVER THE REQUIRED 80 PSI MAXIMUM. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND WAS INFORMED THAT THE TIRES COULD BLOW OUT AT ANY TIME. THE CONTACT TOOK THE VEHICLE TO SAN ANTONIO DODGE CHRYSLER JEEP RAM (11910 INTERSTATE 35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 702-2220) AND THEY CLAIMED THAT THEY INSPECTED THE TIRES AND FOUND THAT THEY WERE OVER PRESSURIZED. THE DEALER ROTATED THE TIRES. AFTER A ROAD TRIP WHERE THE VEHICLE HAULED A 7,000 LB RV, THE CONTACT DISCOVERED THE TIRES IN POOR CONDITION. THE DEALER STATED THAT THEY WOULD HAVE TO INSPECT THE TIRES UPON THE CONTACT'S RETURN. THE DEALER INSPECTED THE TIRES AND FOUND NO FAILURES. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER. THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 17,000.

MY ABS TRACTION CONTROL LIGHT CAME ON INTERMITTENTLY PRIOR TO 36,000 MILES. TOOK TO DEALER AND THEY COULD NOT FIND PROBLEM. WITH 42,600 MILES LIGHTS HAVE COME ON AND SET A CODE. RAM HAS SAID THEY WILL NOT FIX THE PROBLEM. A COMPUTER HAS FAILED. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY RAM. I DON'T KNOW IF THIS IS A CONTINUING PROBLEM IN THESE TRUCKS OR IF FAULTY PARTS WERE PLACED ON MINE. I WANT THIS ISSUE DULY NOTED. THE FAILED PARTS ARE THE ABS MODULE AND THE HYDRAULIC CONTROL UNIT. RAM HAS TOLD ME THAT THIS IS MY PROBLEM WHEN IT IS IN FACT THEIR PROBLEM WHICH THEY WILL NOT TAKE CARE OF.

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED; HOWEVER, THE VEHICLE CONTINUED TO COAST. ADDITIONALLY, THE CONTACT STATED THAT THE FREEWHEEL FEATURE WAS UNSAFE AND DESTROYED THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: HUNTINGTON RAM (5080 JERICHO TPKE, COMMACK, NY 11725, (631) 993-3300) AND BROWN'S JEEP CHRYSLER DODGE (483 NY-112, EAST PATCHOGUE, NY 11772, (888) 615-2184) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 2,470. *JS THE CONSUMSER STATED THE VEHICLE WAS NOT EQUIPPED WITH THE NECESSARY ENGINE BREAKING FEATUERS. *JS *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE AIRBAG SYSTEM SERVICE LIGHT IS ON AND OF SEVERAL TIMES AND SOMETIMES STAY ON FOR THE ALL DAY ITS DOESN'T MATTER IF I TURN OFF THE CAR WHEN I TURN IT ON THE LIGHT STAY ON

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE DOOR LOCKS FELL INTO THE DOOR AND THE TAILGATE OPENED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (954-327-4000, LOCATED AT 777 NORTH STATE ROAD 7, PLANTATION, FL 33317) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

EXCESSIVE PLAY IN DRIVE LINE CAUSES LOUD BANG IN REAR END AND NOISE AT TAIL SHAFT OF TRANS DURING ACCELERATION AND DECELARATION. CAUSES A DELAY IN MOVEMENT . DEALER SAUS ITS NORMAL. THIS IS NOT NORMAL AS IT WILL CAUSE A FAILIRE IN THE REAR END, TRANS OR EVEN U JOINT. THIS IS MY THIRD TRUCK SAME MAKE AND MODEL, OLDER YEARS AND NONE OF THE OTHERS HAVE THIS ISSUE.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE FELL DOWN ON MORE THAN ONE OCCASION. IN OTHER CASES, THE CONTACT STATED THAT THE TAILGATE WOULD NOT OPEN. MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PARKWAY, MOUNT AIRY, NORTH CAROLINA 27030, (336) 789-8105) WAS MADE AWARE OF THE RECALL AND THE SERIES OF FAILURES. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

A LOUD NOISE FROM UNDER AND RIGHT SIDE OF THE VEHICLE IS GENERATED WHEN SHIFTING FROM LOW TO HIGH GEAR. WHEN IN HIGH TRAFFIC, TURNING RIGHT AND LEFT, AND HAULING MODE. THE NOISE GENERATED SOUND COMING FROM THE TRANSMISSION OR WITHIN THE UNDERSIDE AS THE VEHICLE SHIFTS. HAVE MADE VISUAL INSPECTION WITH NO EVIDENCE OF RUBBING OR LOSE CABLE, TIRE TO FINDER, OR LOSE SHAFT WEAR.

WHILE TOWING, RUBBER SECTION OF FAN SHROUD CAME INTO CONTACT WITH FAN SENDING MATERIAL INTO RADIATOR. THIS CAUSED CATASTROPHIC DAMAGE AND LOSS OF COOLANT WHILE TOWING ON HIGHWAY IN HIGH TRAFFIC CONDITIONS. COOLANT LOSS TRIGGERED MULTIPLE ALARM/WARNINGS REQUIRING URGENT ENGINE SHUTDOWN. AFTER STOPPING VEHICHLE APPEARED TO HAVE ENGINE COMPARTMENT FIRE WHICH TURNED OUT TO BE STEAM FROM COOLANT. BUT ENGINE TEMPS RAPIDLY INCREASED. TRUCK MILEAGE 35,893, FIRST TIME TOWING AFTER WATER PUMP RECALL HAD BEEN COMPLETED.

FRONT TRACK BAR BUSHINGS ARE WORE OUT AFTER LESS THAN 45000 MILES. THE FRONT END MAKES A NOISE AND SHAKES WHEN YOU TURN THE WHEEL. THIS HAPPENS BOTH STOPPED AND AT ANY SPEED.

REAR RAIL GATE OPENS WHILE VEHICLE IS IN MOTION. 3RD TIME I HAVE HAD TRUCK INTO DEALER FOR THIS. THEY TELL ME THERE IS A RECALL FOR THIS AND NO PARTS ARE AVAILABLE SO THEY CAN'T FIX IT.

VEHICLE WAS IN FOR SERVICE AND MECHANIC INFORMED ME OF FRONT TIRES ARE CUPPING SIGNIFICANTLY. THEY INFORMED ME THIS IS NOT NEW FOR A NEW TRUCK. TOOK THE TRUCK TO DODGE THEY TOLD ME IT IS PERFECTLY NORMAL IF YOU DON'T ROTATE TIRES ENOUGH. THIS IS VERY INCONSISTENT. I DID ROTATE TIRES BUT WITHIN 5000 MILE PROBLEM. REPRESENTS ITSELF AND TIRES HAVE TO BE REBALANCE TO OFF SET UNEVEN WEAR.

VEHICLE SHUTTERS AND PAUSES WHEN TAKING OFF FROM A STOP. VEHICLE HAS HESITATED DURING LOW SPEED TURNS LEAVING A PULSING SENSATION, ENGINE CUTTING OUT. STRONG ODOR OF COOLANT COMING FROM UNDER THE HOOD AFTER DEIVING.

WHEN IN MOTION, THE TRUCK WILL SUDDENLY BREAK INTO A VIOLENT "DEATH WOBBLE". IT HAS OCCURRED AT SPEEDS ANYWHERE BETWEEN 40 AND 75 AND NOT ALWAYS WHEN A SLIGHT BUMP IN THE ROAD IT HIT.

AT SPEEDS RANGING FROM 65-75MPH WHILE ON ANY HWY OR INTERSTATE THERE IS A SLIGHT VIBRATION IN THE FLOOR BOARD. I PURCHASED 4 MICHELEN DEFENDER LTX MS TIRES BECAUSE THE DEALER TOLD ME MY TIRES WERE OUT OF ROUND. AFTER I PICKED IT UP, IT STILL DID IT. MY TRUCK OCCASIONALY TELLS ME 4 WHEEL DRIVE SHIFT IN PROGRESS WHILE I'M DRIVING. THE DEALER IN PORT AURTHOR DID AN ALIGNMENT AND INSPECTED THE SUSPENSION BUT CAME UP WITH NO SOLUTION.

FRONT SUSPENSION, SPECIFICALLY STEERING SYSTEM GOES INTO A SEVERE WOBBLE OR SHIMMY WHEN A DIP OR POTHOLE IS DRIVEN OVER. THE SIDE TO SIDE WOBBLE IS SO SEVERE YOU HAVE TO COME TO A COMPLETE OR NEAR COMPLETE STOP TO GET THE TRUCK TO COME OUT OF IT. I'VE HAD IT TO THE DODGE DEALER TWICE AND A LOCAL SUSPENSION/ALIGNMENT SHOP AND THEY CANNOT LOCATE THE PROBLEM. LOOKING ONLINE THIS IS EXACTLY WHAT'S BEEN DESCRIBED MULTIPLE TIMES AS THE DODGE RAM "DEATH WOBBLE".

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 5 MPH, THE TAILGATE UNEXPECTEDLY OPENED NUMEROUS TIMES. ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610) 286-9450) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) AND THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,737.

Since I have purchased the truck over 8 wheel studs have broken off. Most broken off at different tire shops while removing the bolt. Others have fallen off while driving. This is supper unsafe and need to be a recall due to safety.

WIRE PINCHED BETWEEN SPARE TIRE AND BODY WAS SHORTED OUT AND CAUGHT THE SPARE TIRE ON FIRE. TRUCK HAD BEEN PARKED FOR OVER 7 HOURS. WAS TOLD ALL WIRES LEADING TO THE BACK ARE ON FUSES AND SHOULD HAVE BROKEN THE CIRCUIT BEFORE A FIRE BEGAN. *CW *TT CONSUMER STATED THAT THE OWNER REPORTED A FIRE AT REAR OF VEHICLE IN SPARE TIRE AREA AND TOOK THE VEHICLE TO A BODY SHOP. BODY SHOP STATES A WIRE WAS PINCHED BY THE SPARE TIRE AND CAUSED THE FIRE. UPDATED 9/20/18*JB

WITH CRUISE SET AT 75 MPH, SPEED WOULD DECREASE TO AROUND 71MPH, THEN UNEXPECTEDLY AND RAPIDLY INCREASE TO 75. THIS HAPPENED REPEATEDLY AND I STOPPED USING IT FOR ABOUT 3 WEEKS. I TRIED IT ON RETURN TRIP AND IT WORKED FINE. *TT *TR

MY RAM 2500 DIESEL WAS IN CRUISE CONTROL ON A 4 LANE HIGHWAY WITH PERIODIC STOP LIGHTS WHEN I PUSHED HEAVILY ON THE GAS PEDAL TO ACCELERATE WHILE PULLING A 13,000 LB TRAILER. WHEN I TOOK MY FOOT OFF THE GAS, THE ENGINE STAYED IN FULL ACCELERATION MODE. FULL BRAKING WAS NOT SLOWING THE VEHICLE MUCH AND IT LOOKED LIKE WE WERE GOING TO COLLIDE IN TO VEHICLES AHEAD OF US. I SHIFTED IN TO NEUTRAL, THE ENGINE RACED AT HIGH RPM, BUT I WAS THEN ABLE TO SLOW DOWN AND AVOID THE VEHICLES. I SHUT OFF THE MOTOR FOR A SHORT TIME, RESTARTED IT AND IT WAS FINE. A RECALL IS APPARENTLY AVAILABLE FOR RAM 2500S WITH GASOLINE ENGINES, BUT I WAS TOLD NOT FOR MY DIESEL. THAT NEEDS TO BE RECTIFIED IMMEDIATELY TO GET OURS FIXED. VERY SCARY.

I HAVE COMPLAINED OF THIS TRUCKS STEERING BEFORE. Complaint#11253556. The recall on the DRAG LINK, which effects steering, has NOT been corrected even tho the recall "weld fix" was done. The truck STILL PULLS TO THE RIGHT. I have had 4 wheel alignments. There is NO room for any alignment to be effective. I complained about this problem BEFORE the recall and it NEEDS TO BE FIXED. The dealer has done nothing to help.

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING APPROXIMATELY 45 MPH, A STRONG ODOR OF DIESEL FUEL WAS PRESENT INSIDE THE VEHICLE. THE ODOR WAS NOTICED EVER SINCE THE VEHICLE WAS PURCHASED IN JUNE OF 2017. THE VEHICLE WAS TAKEN TO THE DEALER (MIRACLE DODGE IN GALLATIN, TENNESSEE) WHERE IT WAS DETERMINED THAT THE ODOR WAS NORMAL FOR DIESEL FUEL VEHICLES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100.

The steering components are causing it to be difficult keeping the vehicle in the driving lane; the vehicle wanders from side to side. Two seperate Dealers cannot locate the problem.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT NOTICED OIL LEAKING ONTO HER DRIVEWAY. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (101 NJ-37, TOMS RIVER, NJ 08753) WHERE IT WAS DIAGNOSED FOUR TIMES THAT THERE WAS A REAR MAIN SEAL LEAK OF OIL. WHILE AT THE DEALER, A HYDRAULIC JACK FELL ON THE VEHICLE AND CAUSED DAMAGE. THE VEHICLE WAS REPAIRED, BUT THE LEAK RECURRED. AFTER THE DEALER REPAIRED THE VEHICLE, THE TRANSMISSION STARTED TO MALFUNCTION. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 10,867.

TAKATA RECALL. THE RADIO IN MY RAM 2500 IS NOT WORKING WITH MY CELL PHONE. THE RADIO FREEZES UNTIL THE TRUCK IS TURNED OFF AND RESTARTED. THIS NEEDS TO BE ADDRESSED

THIS IS FOR A DIESEL ENGINE VEHICLE. PERIODICALLY (EVERY FEW DAYS), FOR 2 TO 5 MINUTES AT A TIME, UNTREATED DIESEL EXHAUST GASES ENTER THE CABIN THROUGH THE WINDSHIELD AIR VENT WHEN THE VENTILATION FAN IS ON. THIS OCCURS GENERALLY WHEN THE VEHICLE IS MOVING AT LOWER SPEEDS OR NOT MOVING. WHEN THIS HAPPENS, IF I STOP THE VENTILATION AND OPEN THE WINDOWS, MORE EXHAUST GASES ENTER THE CABIN THROUGH THE WINDOWS. WHEN THIS HAPPENS, I HAVE STOPPED THE VEHICLE ON THE SIDE OF THE ROAD AND WALKED AROUND AND SMELLED THESE GASES AT THE FRONT OF THE VEHICLE, UNDER THE HOOD, BUT NOT AT THE BACK OF THE VEHICLE. THIS SEEMS TO HAPPEN COINCIDENTALLY WITH A REGEN CYCLE. STOPPING THE VENTILATION WITHOUT OPENING THE WINDOWS, STOPS THE SMELL IN THE CABIN, BUT NOT IN THE ENVIRONMENT OUTSIDE OF THE CABIN, THE SMELL IS DEFINITELY PURE UNTREATED DIESEL EXHAUST. I TOOK THE VEHICLE TO THE NEARBY DEALERSHIP WHO DID SOME QUICK TROUBLESHOOTING BUT DID NOT FIND THE ISSUE. I DID SOME QUICK SEARCHES ON THE INTERNET AND EASILY FOUND A LARGE NUMBER OF POSITIVE HITS FOR THE SAME ISSUE WITH A SIMILAR OUTCOME AT THE DEALERSHIP. IT SEEMS TO BE A COMMON ISSUE, AND PEOPLE MENTION THAT THEY TAKE THEIR VEHICLE TO THE DEALERSHIP WHERE THE MECHANICS ARE UNABLE TO FORCE A REGEN AND TO REPRODUCE THE ISSUE. SOME PEOPLE REPORT THAT CHRYSLER SAYS THAT THIS IS A NORMAL CONDITION AND RECOMMENDS TURNING OFF THE VENTILATION. I HAVE NOT TALKED TO CHRYSLER MYSELF, I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ONCE. THE EXHAUST SYSTEM IS GOOD, THE DEF TREATMENT WORKS VERY WELL AND I DO NOT SMELL UNTREATED DIESEL EXHAUST AT THE REAR OF THE VEHICLE.

TAILGATE LOCK ACTUATOR DEFECT. TAILGATE FALLS RANDOMLY WHILE TRUCK IN MOTION WHEN VEHICLE LOCKS DOORS ONCE IN MOTION AUTOMATICALLY. THE ACTUATOR OVER ROTATES AND UNLOCKS TAILGATE ALLOWING IT TO DROP. ALSO WHEN USING KEY FOB TO LOCK DOORS ACTUATOR OVER ROTATES CAUSING TAILGATE UNLOCK AND ALLOWS IT TO FALL.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED AUTONATION CHRYSLER DODGE JEEP RAM SPRING AT (281) 715-6927 (21027 I-45, SPRING, TX 77388) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING DOWN HILL WITH LOAD, ENGINE DIED WITH NO WARNING LOST BRAKES AND STEERING.

TAKATA RECALL 2017 RAM 2500 TRANS TEMP GETTING TO HIGH AT NORMAL DRIVING CONDS WAS TOLD FROM PEOPLE WHO EXPERIENCED THIS THE EXHAUST IS TO CLOSE TO THE TRANS WITHOUT A DEFLECTOR

STOPPED AND PLACED MY RAM 2500 IN PARK WITH THE ENGINE RUNNING. GOT OUT AND PUSHED A VEHICLE OFF A CAR DOLLY ATTACHED TO THE TRUCK! THE TRUCK JUMPED OUT OF GEAR AND STARTED GOING BACKWARDS. I RAN TO STOP IT AS THE TRUCK AND CAR DOLLY JACK KNIFED HITTING ME AND KNOCKING BACKWARDS. THE DOLLY WEDGED UNDER THE SIDE OF THE TRUCK DAMAGING IT! SINCE THEN SEVERAL TIMES IT HAS NOT WANTED TO GO INTO REVERSE. YOU WILL HAVE TO SHIFT IT BACK INTO PARK THEN BACK INTO REVERSE FOR IT TO WORK! *DT *DT *TR

TL* THE CONTACT OWNS A 2017 RAM 2500. AFTER SWITCHING THE ORIGINAL TIRES, WHICH REQUIRED 85 LBS OF AIR PRESSURE FOR TIRES THAT REQUIRED 65 LBS OF PRESSURE, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ROCKY MOUNT CHRYSLER IN ROCKY MOUNT, NC) WHO INDICATED THAT THERE WAS NO ISSUE AND FOUND THAT THE TPMS WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT ANY SPEED, THE STEERING LOST POWER AND WAS DIFFICULT TO TURN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.

"DEAD ACCELERATOR PEDAL" SITUATION: FROM A STOP, THERE IS ABOUT A 1-2 SECOND DELAY BEFORE FULL POWER IS GIVEN. SITUATION 2: WHEN ON THE THROTTLE, AND YOU LET OFF THE THROTTLE COMPLETELY, AND THEN RAPIDLY GET BACK ON THE THROTTLE; THE ENGINE DOES NOT RESPOND FOR ALMOST 2 SECONDS. THIS IS *HIGHLY* DANGEROUS, ESPECIALLY WHEN MERGING IN HEAVY TRAFFIC; OR IN AN INSTANCE WHERE SOMEONE MAKES AN UNEXPECTED MOVE (PULLING OUT, CHANGING LANES, ETC) IN FRONT OF YOU AND YOU WANT THE POWER BACK QUICKLY. IT HAPPENS TO ME AT LEAST TWICE A WEEK; AND IT CAN BE CITY OR HIGHWAY, AT ANY SPEED. THE ONLY TRIGGER IS TO RELEASE THE ACCELERATOR AND THEN STEP RIGHT BACK ON IT, AND YOU WILL BE MISSING POWER FOR A COUPLE SECONDS.

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the brake pedal failed to respond when depressed, and required a longer braking distance. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

TRUCK HAS MAJOR VIBRATION BETWEEN 60 TO 80 MPH. DEALER HAS ATTEMPTED TO FIX 3 TIMES WITH 2 TIRE REBALANCING AND 1 LOAD FORCE REBALANCE. NONE HAVE IMPACTED VIBRATION. NOW VIBRATION IS WORSE AND IS IMPACTING DRIVABILITY. COMPLAINT TICKET IS IN WITH FCA # 32159244. DEALER HAS ENTERED STAR TICKET 8/24/17. TRUCK CURRENT MELANGE IS 3223, AND WAS JUST PURCHASED IN JUNE 2017.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT THE TIRE WAS INFLATED ABOVE THE RECOMMENDED PSI. WHILE DRIVING 30 MPH, THE CONTACT DROVE OVER A SET OF RAILROAD TRACKS AND THE VEHICLE FISHTAILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT IT OPERATED AS INTENDED. THE CONTACT STATED THAT THE TIRES WERE DEFLATED TO 63 PSI, WHICH PREVENTED THE VEHICLE FROM FISHTAILING WHEN TRAVELING OVER ROUGH TERRAIN. THE CONTACT STATED THAT DEFLATING THE TIRE PRODUCED A FAULT CODE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE MANUFACTURER REQUIRED THE OVER INFLATION OF THE TIRE. THE CONTACT WAS CONCERNED THAT THE DRIVER'S DOOR DECAL STATED THAT THE TIRE MAX TIRE PRESSURE WAS 60. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,700.

HAS VENT FOR FROUNT DRIVE AXEL IN WHEEL WELL HE CATCHES RAINWATER AND GET YOU INTO THE FRONT DIFFERENTIAL ON FOUR-WHEEL-DRIVE SAYS DRIVE AXLE IS NOT PART OF DRIVETRAIN AND WILL NOT COVER WARRANTY ALL DODGE RAM FOUR-WHEEL-DRIVE'S 2017 MODELS WILL HAVE THE SAME PROBLEM ENOUGH WATER GETS IN THE FRONT DIFFERENTIAL IT WILL BURN UP THE GEAR NEEDS TO BE CORRECTED BEFORE SOMEBODY HAS A FRONT IN LOCK UP AND CAUSES

TL* THE CONTACT OWNED A 2017 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT SMELLED SMOKE AND PULLED THE VEHICLE OVER. ALTHOUGH THERE WERE NO WARNING INDICATORS, THE GAUGE SHOWED THAT THE TRANSMISSION TEMPERATURE WAS OVER 300 DEGREES. THE CONTACT AND HIS TWO CHILDREN EXITED THE VEHICLE. THE ENGINE BAY THEN EMITTED FIRE AND SMOKE, WHICH CAME THROUGH THE PASSENGER SIDE DASHBOARD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE FIRE DEPARTMENT STATED THAT THE TRANSMISSION WAS THE SOURCE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING AT ANY SPEED, ATTEMPTING TO PARK THE VEHICLE, OR BACKING OUT OF A PARKED POSITION, THE STEERING LOST POWER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DALLAS DODGE CHRYSLER JEEP RAM (214-327-9361, LOCATED AT 11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO PULL TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH COUNTY RAM IN GILROY 455 AUTOMALL DRIVE, GILROY, CA 95020) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CASTER FAILED AND NEEDED TO BE ADJUSTED OR A BALL JOINT NEEDED TO BE APPLIED. THE DEALER STATED THAT NO KNOWN SOLUTION WAS AVAILABLE. THE FAILURE WAS PERSISTENT. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT DEALERS (1. SOUTH COUNTY RAM IN GILROY 455 AUTOMALL DRIVE, GILROY, CA 95020 AND 2. BOARDWALK CHRYSLER DODGE JEEP RAM, 1 BAIR ISLAND ROAD, REDWOOD CITY, CA 94063). THE DIAGNOSTIC RESULTS WERE THE SAME AT BOTH DEALERS. THE MANUFACTURER WAS CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 326. UPDATED 08/30/17*LJ *CN