2016 Ram 3500 Complaint Log

TIRE SEPARATION AND VIBRATION IN ALL 6 TIRES. VEHICLE HAS 22690 MILES ON IT AND HAS HAD TIRE ISSUES SINCE NEW WITH VIBRATION AND SEPARATION OF CHEAP TIRES DODGE HAS PUT ON THESE VEHICLES, THAT THEY SELL AT A HIGH PRICE. DRIVING AND MADE IT TO MY GARAGE WHEN THE TIRE SEPARATED. IT WAS THE FRONT DRIVERS SIDE TIRE. THANKFULLY I WASN'T DOING HIGHWAY SPEED.

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT STATED THAT THE AIR BAG INDICATOR PERIODICALLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS WITHIN THE DRIVER'S SIDE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. NORTHPOINT CHRYSLER DODGE JEEP RAM (4441 US-5, DERBY, VT 05829, (802) 334-3179) AND MIDSTATE CHRYSLER DODGE JEEP RAM (1365 US-302, BARRE, VT 05641, (802) 479-0586) WERE CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THE REPAIR WOULD BE PAID AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO EXTENDED WARRANTY ON THE VEHICLE FOR THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

ON 8/21/2019 I EXPERIENCED EXCESSIVE VIBRATION & TRUCK PULLING TO THE RIGHT TRAVELING NORMAL HWY SPEED. ISSUE WAS SO SEVERE, I STOPPED TO CHECK. TIRES LOOKED FINE & PRESSURES WERE OK.RETURN TRIP WAS WORSE WITH MAX SPEED OF 35MPH. NEXT DAY I TOOK THE TRUCK TO AN INDEPENDENT TIRE CENTER & WAS TOLD THAT THE BELTS INTHE FRONT TIRES WERE SEPARATING. TIRES ARE NEXEN ROADIAN HTX LT235/80/R17.THEY ARE ORIGINAL TIRES WITH ONLY 8,010 MILES ON THEM. I CONTACTED RAM THRU THEIR WEBSITE. GOT NO RESPONSE. EMAILED THE DEALERSHIP WHERE I BOUGHT THE TRUCK. NO RESPONSE. I CALLED NEXEN & WAS TOLD THAT THE WARRANTY ONLY COVERED TREAD WEAR. THEY WERE NOT CONCERNED ABOUT THE SEPARATION.THEY EMAILED A PACKET OF INFORMATION THAT THEY WOULD NEED TO INVESTIGATE MY ISSUE. THEY ALSO ADVISED ME TO CHANGE THE TIRES ASAP BECAUSE ONCE I NOTIFIED THEM OF THE PROBLEM, THEY WERE NOT RESPONSIBLE FOR ANY DAMAGES OR INJURIES.I CALLED THE NEAREST RAM DEALERSHIP AND ASKED IF THEY COULD CHECK IT OUT. THE BEST THEY COULD DO WAS SCHEDULE AN APPT IN TWO WEEKS. SINCE I COULD NOT SAFELY DRIVE THE TRUCK, I REPLACED ALL SIX NEXEN TIRES ON 8/27/2019 AT A COST OF OVER $1,800. THAT TIRE CENTER ALSO CONFIRMED A PROBLEM WITH THE TIRES. I FINALLY HEARD FROM FCA. THEY CREATED A CASE # AND ASKED THAT I MAKE AN APPT AT A DEALERSHIP SO THEY COULD INVESTIGATE. I ASSUMED FCA WAS GOING TO CONTACT THE DEALERSHIP SINCE THEY ASK FOR THE APPT INFO. DROVE 60 MILES TO THE DEALERSHIP WHERE WE BOUGHT THE TRUCK. THEY KNEW NOTHING ABOUT THE ISSUE. FCA DID NOT CONTACT THEM. IN FACT THEY CLOSED MY CASE AS SOON AS THEY CONFIRMED THE APPT. BOTTOMLINE, THESE TIRES ARE DANGEROUS. THERE ARE MULTIPLE COMPLAINTS ON THE VARIOUS FORUMS FOR TIRES AND TRUCKS. RAM DOESN'T CARE. FIATCHRYSLER DOESN'T CARE. NEXEN DOESN'T CARE. I'M HOPING YOU DO. I'VE DRIVEN LOTS OF VEHICLES IN MY TIME, I WAS SCARED DRIVING ON THOSE TIRES AND LUCKY TO GET HOME.

RAM DEALER SERVICE DEPT. AFTER COMPLETING A STEERING DRAG LINK RECALL SERVICE REPORTED AFTER TEST DRIVE A SHIMMY /SHAKE IN STEERING WHEEL STARTING AT VEHICLE SPEED OF APPROX. 20 MPH. DIAGNOSIS AS A FAULTY STEERING DAMPER, REPLACED DAMPER AND RETURNED VEHICLE TO CUSTOMER. CUSTOMER RETURNED NEXT DAY REPORTING BAD SHIMMY, WAS TOLD VEHICLE WOULD NEED TO BE SCHEDULED FOR ANOTHER SERVICE VISIT AND ALLOWED TO LEAVING WITHOUT SERVICE DEPT INSPECTING VEHICLE. CUSTOMER RETURNED APPROXIMATELY 2 WEEKS LATER INSISTING SERVICE WRITER TEST RIDE VEHICLE, VEHICLE WAS INSPECTED AND DETERMINED TO HAVE BELT SEPARATION IN DRIVER SIDE FRONT TIRE. TIRE WAS REMOVED AND REPLACED WITH SPARE TIRE. DEFECTIVE TIRE IS WITH VEHICLE OWNER. RAM 3500 DUAL REAR WHEEL, NEXEN 235/80 R17 ROADIAN AT PRO 8, 28,300 MILE. ORIGINAL TIRES, ORIGINAL OWNER ROTATED ONCE AT APPROX 18,000 MILES

GENTLEMEN, THIS COMPLAINT IS IN REGARDS TO THE CURRENT V06 RECALL THAT AFFECTS RAM HEAVY DUTY TRUCKS. THE CURRENT FIX OF WELDING COMPONENTS OF THE STEERING SYSTEM BY UNCERTIFIED PEOPLE IN AN UNCONTROLLED ENVIRONMENT IS SOMEWHAT CONCERNING. I HAVE NOT HAD THIS DONE TO MY TRUCK BASED ON THE HIGH NUMBER OF OWNERS DESCRIBING SOME OF THEIR RESULTS DONE BY THE DEALER. I WILL INCLUDE A COUPLE OF EXAMPLE PHOTOS. NOT ONLY IS THE WELDING OF COMPONENTS VERY INCONSISTENT, IT CHANGES THE MOLECULAR STRUCTURE OF THE COMPONENTS INVOLVED. IT ALSO RENDERS THE ABILITY TO CORRECTLY DO A FRONT END ALIGNMENT IMPOSSIBLE WITHOUT MAJOR MODIFICATIONS HAS A NEW AND IMPROVED DRAG LINK (#CSZHV061AA) THAT IS AVAILABLE BUT IS VERY RELUCTANT IN SWAPPING THESE OUT. I WOULD GREATLY APPRECIATE AN INVESTIGATION ON THE RESULTS OF THIS CURRENT FIX AND LONG TERM ISSUES TO OWNERS. THE TRUCKS ARE CAPABLE AND DESIGNED TO TOW MASSIVE AMOUNTS OF WEIGHT AND DO SO ON A DAILY BASIS. ALL THE MORE REASON TO FIX IT RIGHT BEFORE MORE ACCIDENTS HAPPEN. THANKS! CONCERNED!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *PM

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT HAD THE VEHICLE SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). DUE TO THE RECALL REMEDY, THE CONTACT WAS NO LONGER ABLE TO OPERATE THE VEHICLE PER FEDERAL MOTOR CARRIER GUIDELINES. AS A RESULT, THE CONTACT HAD THE RECALL REPAIR REVERSED IN ORDER TO UTILIZE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD REPAIR THE VEHICLE WITH A NEW AND DIFFERENT REMEDY AT THE CONTACT'S EXPENSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *DT*JB *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

FCA AND THE DEALER REFUSES TO VERIFY THE SAFETY OF MY TRUCK. I BROUGHT MY TRUCK TO THE DEALER FOR RECALL NHTSA 19V-021 (DRAG LINK). I TOLD THE DEALER I WANTED THEM TO INSPECT THE DRAG LINK NUTS TO INSURE THEY WEREN'T COMING OFF. I ALSO SAID I DIDN'T WANT THE NUTS WELDED TO THE DRAG LINK. WELDING THE NUTS WOULD PREVENT ADJUSTMENT WHEN ALIGNING THE TRUCK IN THE FUTURE. THE DEALER SAID THEY WOULD CUT OFF THE WELDS WHEN DOING THE ALIGNMENT. UNFORTUNATELY THIS WOULD FORCE ME TO RETURN TO THE DEALER, WHICH IS ALMOST AN HOUR AWAY, AND WOULD PREVENT ME FROM GETTING AN ALIGNMENT AT ANY NORMAL SHOP. THIS IS FORCING ME TO PAY MORE MONEY FOR ANY FUTURE ALIGNMENT. THE DEALER REFUSED TO INSPECT THE TRUCK. HE SAID THAT THE ONLY WAY THEY WOULD LOOK AT THE DRAG LINK WAS IF THEY PERFORMED THE ENTIRE RECALL, INCLUDING WELDING THE NUTS. I ASKED IF I LET THEM WELD THE NUTS WOULD THEY REPLACE THE DRAG LINK AT A LATER TIME WHEN THE NEW PART BECAME AVAILABLE, THEY SAID NO. I AM NOW DRIVING A TRUCK THAT I DO NOT KNOW THE SAFETY OF BECAUSE OF THE DEFECTIVE DRAG LINK. I CALLED FCA AND OPENED A CASE (NUMBER AVAILABLE). FCA TOLD ME THIS WAS UP TO THE DEALER. WHY DO I HAVE TO ACCEPT A NON-STANDARD SOLUTION TO A PROBLEM THAT WILL NOT GET ME A NEW, UPGRADED PART, AND WILL COST ME MORE MONEY IN THE FUTURE THROUGH NO FAULT OF MY OWN?

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18E096000 (STEERING). THE CONTACT TOOK THE VEHICLE TO HUMES CHRYSLER JEEP DODGE & RAM (1010 ROUTE 19 NORTH, WATERFORD, PA 16441, (888) 571-5737) WHERE THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS RETURNED TO THE CONTACT. A FEW MONTHS LATER, THE VEHICLE NEEDED THE OUTER TIE ROD REPLACED AND A FRONT END ALIGNMENT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT, DUE TO A WELDING THAT HAD BEEN PERFORMED ON THE VEHICLE FROM THE RECALL REPAIR, THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WELDING WAS AN APPROVED REPAIR BY NHTSA AND HE WOULD NEED TO CONTACT NHTSA FOR MORE INFORMATION. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF *TP

JAM NUTS ON DRAG LINK ADJUSTER KEEP LOOSENING. RAM HAS ISSUED A JUNK FIX BY WELDING THE NUTS TO ADJUSTER SLEEVE. WELDING ON MY TRUCK IS NOT ACCEPTABLE. I WANT A REPLACEMENT PART, NOT A WELD FIX. SAFETY RECALL V06 / NHTSA 19V-021 DRAG LINK

I RECEIVED A RECALL NOTICE #V06/NHTSA19V-021 IN THE MAIL, SO I WENT OUT TO INSPECT THE DRAG LINK ON MY 2016 RAM 3500 AND NOTICED THAT THE LOWER JAM NUT HAD BACKED OFF THE THREADS ABOUT A 1/4" IN. CONTACTED THE DEALER TO SEE WHEN THEY WOULD BE ABLE TO FIX THIS ISSUE AND WAS TOLD TO CALL BACK IN A FEW WEEKS. AND I SPOKE TO THE SERVICE ADVISER TO SEE WHAT THE FIX WAS GOING TO BE AND WAS TOLD THAT THEY WOULD TIGHTEN THE JAM NUT AND WELD NUT TO THE SLEEVE. I HAVE BEEN A WELDER FOR OVER 30 YEARS AT THE PSNS IN BREMERTON, WA.. IF YOU DO NOT KNOW THE MATERIAL TYPE AND WELD FILLER MATERIAL TYPE IT COULD CAUSE A FAILURE OF THE WELD AND THE MATERIAL THAT IT IS WELDED TO. ALSO, ANYTIME YOU WELD SOMETHING THE HEAT AFFECTED ZONE IS A WEAK SPOT. I DON'T THINK THIS CORRECT FIX DUE TO IT BEING A STEERING COMPONENT. *DT*JB

TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN ROADIAN HTX TIRES, SIZE: LT235/80/R17. WHILE DRIVING 45 MPH, THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP WHERE IT WAS DIAGNOSED THAT THE REAR INNER PASSENGER SIDE TIRE HAD APPROXIMATELY 32 HOLES IN THE CENTER OF THE TIRE. THE CONTACT ALSO MENTIONED THAT DURING THE WEEK OF JULY 3RD, THE FRONT DRIVER'S SIDE TIRE HAD TO BE REPLACED BY AN INDEPENDENT TIRE SHOP. THE VEHICLE WAS TAKEN TO PRINCE FREDERICK CHRYSLER JEEP DODGE (265 SOLOMONS ISLAND RD, PRINCE FREDERICK, MD 20678) AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 42,000. THE DOT NUMBER WAS UNKNOWN.

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), 18V486000 (STRUCTURE, LATCHES, LOCKS, LINKAGES) AND 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING ON THE FREEWAY WITH MY TRAILER LOADED WHEN THE STEERING WHEEL STOPPED CONTROLLING THE DIRECTION OF THE VEHICLE. IT CAUSED ME TO LOSE CONTROL OF THE VEHICLE AND COLLIDE INTO ANOTHER VEHICLE AND HITTING THE FREEWAY MEDIAN WALL. UNKNOWN AS TO THE COMPONENT, I AM STILL WAITING FOR A REPORT.*DT PHOTOS ATTACHED *JB

TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN ROADIAN-A/T TIRES, SIZE: 255/65R16. WHILE DRIVING 40 MPH, THE FRONT DRIVER'S SIDE STEEL BELT SIDEWALL DETACHED AND THE TIRE BLEW OUT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND REPLACED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE FRONT PASSENGER SIDE STEEL BELT SIDEWALL OF THE TIRE DETACHED AND WAS REPLACED BY THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 20,000. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.

I HAD A BRAKE FAULT IN MY 2016 RAM 3500 ABOUT A MONTH AGO. WHILE PULLING INTO A 150FT LONG DRIVEWAY ABOUT 8INCH OF SNOW IN 4 LO I PULLED IN THE DRIVEWAY AT ABOUT 10MPH OR SOJUST TO KEEP MOMENTUM INTO THE DRIVEWAY AS THE SNOW PLOW HAD BLOCKED THE DRIVEWAY WITH A LITTLE SNOW. I LET OFF THE GAS PEDDLE AT ABOUT 100FT LEFT OF THE DRIVEWAY ROLLED FOR ABOUT 10-20 FT THEB STARTED TO TRY RO APPLY THE BRAKE PEDDLE BUT WAS UNABLE TO GET THE BRAKE PEDDLE TO MOVE OR GET ANY BRAKING POWER TAPPED THE BRAKES A COUPLE STILL NOTHING. I THEN STOOD ON THE BRAKE PEDDLE (I WEIGHT 240LBS) TO TRY TO GET SOME BRAKING POWER AT ALL AT THIS POINT AND I AM GETTING CLOSE TO THE HOME. AT ABOUT 5FT AND ABOUT 5MPH BE4 THE HOME THE BRAKE PEDDLE FINALLY DEPLETED AND GAVE ME BRAKING POWER BUT BY THIS TIME IT WAS TOO LATE WENT INTO THE HOME AND WRECKED MY NEW TRUCK. I GREW UP HERE AND DRIVING IN THE SNOW! HAVE NEVER FELT A VEHICLE DO THIS, I AM A PROFESSIONAL DRIVER AND DRIVE FOR WORK HAVE NO ACCIDENTS ON MY RECORD AND NOW THIS! MY WIFE HAS HAD ISSUES WITH THE BRAKE SYSTEM IN IT WAS WELL ALMOST REAR ENDED SOMEONE WITH MY TWO KIDS BOTHER IN LAW AND MOTHER IN LAW IN THE VEHICLE AS WELL. THERE IS A PROBLEM WITH THE BRAKE SYSTEM IN MY NEW TRUCK AND DODGE WONT TAKE RESPONSIBILITY OR ACTION.

TL* THE CONTACT OWNED A 2016 RAM 3500. WHILE THE CONTACT WAS PULLING INTO THE PARKING LOT AT HIS JOB, HE CRASHED INTO A CONCRETE BARRIER DUE TO FOGGY CONDITIONS. THE BARRIER HAD NO BRIGHT PAINT OR REFLECTORS AND WAS NOT VISIBLE THROUGH THE FOG. THE MOTOR TORE THROUGH THE VEHICLE'S FRAME. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A BRUISED LEG AND A SEPARATED SHOULDER. THE PASSENGER SUSTAINED A HEADACHE AND HEAD PAINS. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE VEHICLE WAS TAKEN TO FIVE STAR JEEP, RAM, DODGE, CHRYSLER (3068 RIVERSIDE DR, MACON, GA 31210, (478) 287-1907), BUT WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 99,125. *DT*JB *DT*JB *DT*JB

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133, (901) 373-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WOLFCHASE DODGE DEALERSHIP IN BARTLETT, TN TELLS ME IT WILL ABOUT TWO MONTHS BEFORE THEY WILL HAVE THE PARTS TO FIX MY STEERING LINKAGE PROBLEMS ON MY 2016 DODGE RAM 3500 LARAMIE.

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) HOWEVER THE MANUFACTURER FAILED TO PROVIDE A PERMANENT REMEDY AND HAD ONLY LIMITED THE REMEDY TO AN INTERIM REPAIR. THE DEALER TRONCALLI CHRYSLER-JEEP-DODGE-RAM (818 ATLANTA HWY, CUMMING, GA 30040, (678) 244-4100) WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF *AS

THIS IS THE 5TH RAM TRUCK I PURCHASE. I USE THEM FOR WORK. ALL OF THE UNITS HAVE SHORT LIFE SPAN ON TIRES. SOME HAVE DEEP THREAD BUT HAVE BUBBLES ON TIRES. I HAVE HAD SOME TIRES THAT WON'T LAST 20000 MILES. THEY WILL PROBABLY BLOWOUT IF I KEEP DRIVING THEM LIKE THIS. TIRES ARE VERY POOR QUALITY.

DECEMBER 28, 2018 WAS APPROACHING A ROUNDABOUT TRAFFIC ISLAND WHEN TURNING LEFT AND RIGHT THE TRUCK WHEN OUT OF CONTROL AND BOUNCED OFF CURB AND OVER CENTER ISLAND ONE OVER CONCRETE PLANTING BOX UNDER CONSTRUCTION.BLEW PASSENGER SIDE TIRE AND DAMAGING WHEEL,FRONT DIFFERENTIAL TRAINING ARM, DRAG LINK JAM NUT COMPLETELY LOSSE AND CAUSING STEERING WHEEL TO 90 DEGREES LEFT.CLOSE TO HOME USEDFRIENS FLAT BED TRAILER TO TAKE HOME. NEWER TRUCK DID NOT WANT TO BRAND TITLE WITH INSURANCE CLAIM. IT TOOK TWO MONTHS TO SAVE MONEY AS A REPAIR APPROXIMATELY $2300. THE MECHANIC SAID THE DRAG LINK WAS COMPLETELY LOOSE. GOT TRUCK REPAIRED. APPROXIMATELY 30DAYS LATER A RECALL FOR THE DRAG LINK DEFECT. I FEEL LUCKY FOR NOT BEING KILLED. LUCKY I WAS GOING 25MPH.

WHEN USING REMOTE UNLOCK FOB. CAUSES THE TAILGATE TO FALL OPEN AT INTERMITTENT TIMES. WHEN SITTING STILL OR DRIVING DOWN THE ROAD.

THIS CONCERNS YOUR #V06/NHSTA 19V-021. THE FIX FCA IS DOING FOR THE DEFECTIVE TRACK IS SOME CHEAP WELDING OF THE LOCK NUTS THAT COME LOOSE, INSTEAD OF REPLACING THE TRACK BAR WITH A PROVEN DESIGN AND WHICH IS READILY AVAILABLE FROM BOTH FCA AND AFTERMARKET SUPPLIERS. IT IS A POOR SOLUTION TO A SERIOUS PROBLEM WHICH PUTS MYSELF, MY FAMILY AND OTHERS ON THEW SAME ROAD AT RISK. PLEASE HELP.....

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT TOOK THE VEHICLE TO JOHNSON DODGE CHRYSLER JEEP RAM (481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) AND WAS INFORMED THAT THEY WOULD BE TAKING AN ADJUSTABLE PART OF THE VEHICLE AND MAKING IT NON-ADJUSTABLE. THE CONTACT EXPRESSED CONCERNS REGARDING FUTURE REPAIRS TO THE VEHICLE THAT MAY BE DEEMED INEFFECTIVE DUE TO THE REMEDY. THE CONTACT REFUSED TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2016 DODGE RAM 3500 LARAMIE LONGHORN DUALLY - ORIGINAL TIRES THAT CAME ON VEHICLE NEXEN HTX LT235/80R17E BSW ALL SEASON TIRES. SAFETY CONCERN WITH THESE TIRES BECAUSE THE WALL ON THE INSIDE IS GIVING WAY CAUSING THE TIRE TO WOBBLE, WHICH MAKES YOUR WHOLE TRUCK SHAKE VIOLENTLY WHEN YOU GET TO ABOVE 50 MPH. CAB OF TRUCK ALONG WITH STEERING WHEEL MAKING IT UNSAFE DUE TO POSSIBLE BLOW OUT. TIRES BEEN ROTATED ON THE MAINTENANCE SCHEDULE. DID NOT HAVE ISSUE WITH THIS UNTIL THE LAST TIRE ROTATION WHICH THESE TIRES CAME FROM THE BACK OF THE TRUCK WHERE WE TOW A LIVING QUARTERS 3 HORSE TRAILER WHICH WEIGHS EMPTY 12500 POUNDS. INVESTIGATION NEEDS TO BE DONE ON IF THESE TIRES ARE ADEQUATE FOR TRUCKS THAT DO HEAVY TOWING AS IT APPEARS NOT SINCE THIS IS THE SECOND TIRE THAT HAS TO BE REPLACED DUE TO SAFETY CONCERNS. THIS COULD NOT BE DETERMINED UNLESS THE VEHICLE WAS IN MOTION. THE VEHICLE IS BACK AT THE DEALERSHIP TO REPLACED THIS TIRE. HAD THEM CHECK ALL TIRES AGAIN TO ENSURE NO OTHER ONES ARE DEFECTIVE. A RECALL NEEDS TO BE DONE ON THESE TIRES AS IF IT WERE NOT FOR MY WIFE TAKING HER VEHICLE TO THE DEALERSHIP FOR THEM TO CHECK, IT WOULD HAVE FONE UNNOTICED UNTIL A BLOW OUT OR POSSIBLE WRECK DUE TO THE BLOW OUT HAPPEN WHILE SHE WAS TOWING HER TRAILER WITH LIVE STOCK.

VEHICLE FAILS TO MOVE WHEN YOU DEPRESS THE ACCELERATOR PEDAL. FROM A DEAD STOP TO PULL OUT INTO TRAFFIC IT DOESN'T MOVE AT ALL FOR APPROXIMATELY 5 TO 10 SECONDS. IT IS WORSE WHEN TOWING A LOAD. IT IS ALSO SLOW TO RESPOND WHEN DRIVING AT SPEED. IT IS EXTREMELY DANGEROUS!!!!

WHEN PULLING GOOSENECK TRAILER THE MARKER LIGHTS GO OUT ON THE BED AND CAB OF THIS TRUCK. THE DEALERS SAY THERE IS NO ISSUE, THIS HAPPENS WITH EVERY GOOSENECK TRAILER PULLED BY THIS VEHICLE. THE RESEARCH I HAVE MANAGED TO FIND STATES THE WIRES ON THE PASSENGER SIDE BECOME PINCHED CAUSING A FUSE TO BLOW. WITHOUT SIDE MARKER LIGHTS, THE VEHICLE IS DIFFICULT TO SEE AT NIGHT. THE FIRST TIME IT HAPPENED TRUCK WAS AT A DEALER FOR UNRELATED ISSUE, THEY REPLACED THE FUSE. HOOKED BACK TO THE TRAILER, LIGHTS WENT OUT WITHIN 15 MINUTES. AS WE WERE HEADING HOME(900MILES) WAITED UNTIL WE WERE HOME TO DISCUSS ISSUE WITH A SECOND SERVICE DEALER. THEY ALSO REPLACED THE FUSE, STATING THEY COULD NOT SEE AN ISSUE. FAST FORWARD TWO MONTHS. HOOKED TO A DIFFERENT GOOSENECK TRAILER. NO MARKER LIGHTS. NO CAB LIGHTS. ONCE AGAIN FUSE BLEW. WE REPLACED FUSE. HAVE NOT PULLED SINCE, BUT ARE PLANNING TO PULL GOOSENECK TRAILER WITHIN THE NEXT MONTH.

VEHICLE WAS PURCHASED NEW WITH THE MANUAL SINGLE ZONE HEATING VENTILATION AND AIR CONDITIONING SYSTEM (HVAC). THE VEHICLE CONSTANTLY DEFAULTS TO RECIRCULATE AIR MODE REGARDLESS OF THE RECIRCULATE MODE BEING TURNED OFF. YOU CAN TELL THE SYSTEM IS IN RECIRC MODE WITH THE RECIRC LIGHT OFF BY THE INCREASED FAN NOISE. THE SYSTEM ALSO DEFAULTS TO RECIRC MODE WHEN THE SYSTEM IS OFF. I HAVE DUPLICATED THE DEFECT TO DEALERSHIP PERSONNEL ON THREE DIFFERENT OCCASIONS WHO ATTEMPTED TO REPAIR THE SYSTEM TO NO AVAIL. THEY THEN DUPLICATED THE EVENT IN A 2018 MODEL RAM PICKUP WITH THE SAME MANUAL HVAC SYSTEM. AFTER THIS I WAS ADVISED IT WAS A DESIGN DEFECT AND THERE WAS NOTHING FURTHER THEY COULD DO. I BELIEVE THIS IS A SAFETY DEFECT WHICH COULD UNDER CERTAIN CIRCUMSTANCES ALLOW A DANGEROUS BUILDUP OF CARBON MONOXIDE INSIDE THE VEHICLE. THE OPERATOR HAS NO WAY OF KNOWING THAT THEY ARE NOT GETTING FRESH OUTSIDE AIR INTO THE VEHICLE BECAUSE THE RECIRC LIGHT IS OFF WHEN THIS OCCURS. THIS HAPPENS WHEN THE VEHICLE IS BOTH STATIONARY OR MOVING.

WE HAVE SEVERAL RAM 3500 VEHICLES. ALL THE REAREND FAIL WAY BEYOND THE TIME THAT THEY SHOULD BE IN SERVICE. THESE UNITS FAIL WITH LESS THAN 200,000 MILES AND SHOULD GO WELL BEYOND THAT MILEAGE. I FEEL THESE UNITS HAVE A ON GOING ISSUES THAT THE MFG KNOWS ABOUT BUT FAILS TO DO A RECALL TO FIX THE ISSUES. THESE SAME ISSUES HAVE OCCURRED IN OUR 2012, 2014 AND 2016 MODELS. THIS IS ALL A SAFETY ISSUE SHOULD THESE REAR ENDS COME APART WHILE TOWING A LOAD.

INSTALLED A NORTHERN TOOL GRAVITY FED AUXILIARY DIESEL FUEL TANK FOR DIESEL TRUCK. WORKED GREAT FOR ALMOST A YEAR. ALL OF A SUDDEN WHEN COMING TO A STOP, NOTICED DIESEL FUEL POURING OUT OF FILLER TUBE. THE 2016 RAM 3500 DIESEL DOES NOT COME WITH A FUEL CAP AND RELIES ON VALVE IN FILLER TUBE TO PREVENT FUEL COMING UP, USUALLY IN A WARM DAY SITUATION. WITH WEAKENED VALVE, AND USING GRAVITY FED AUXILIARY FUEL TANK, RAM TRUCK CAN CREATE SAFETY AND ENVIRONMENTAL HAZARD. THE ONLY WAY TO ELIMINATE HAZARD WITH FUEL IN AUXILIARY TANK IS TO MANUALLY TURN OFF VALVE ON AUXILIARY TANK. IT IS VERY COMMON TO HAVE AUXILIARY FUEL TANK ON 1 TON HEAVY TRUCK. I WOULD LIKE TO SEE RAM GO BACK TO FUEL CAP OR REDESIGN CURRENT VALVE.

NEXEN TIRES LT235/80-17 AT RA8 ORIGINAL EQUIPMENT WITH TRUCK AT PURCHASE. THIS TRUCK WAS PURCHASED IN MARCH 2016 NEW FROM RAM DEALER, THIS TRUCK IS A 2016 RAM 3500 DUALLY. WE HAVE HAD TWO TIRES SEPERATE, OTHER WISE BELTS INSIDE TIRES BROKE, WE WERE ABLE TO NOTICE AN REPLACE BEFORE ANY BLOW OUTS ACCRUED. WE PROPERLY CARE FOR OUR TIRES DUE TO THAT OUR CHILDREN RIDE IN THIS TRUCK AN ALSO WE HAUL OUR LIVESTOCK BEHIND THIS TRUCK. WITH ONE OF US WORKING IN THE TIRE FIELD WE ARE ABLE TO NOTICE THE DEFECTS BEFORE SOMETHING BAD HAPPENS MOST TIME LIKE BLOW OUTS AN WE KNOW HOW OUR TRUCK RIDES SO ONCE IT STARTS TO FEEL FUNNY WE INSPECT! BOTH TIRES SEPARATED IN BOUT A 1000 MILES OF EACH OTHER. THE TRUCK ONLY HAD 12400 MILES ON FIRST TIRE SEPARATION AN 11/32 OF TREAD LEFT WITH THE TREAD STARTING AT 15/32 AN TREAD MILEAGE OF 40-50K. THIS SHOULD NOT HAVE HAPPENED. WE ARE IN THE PROCESS OF HAVING BOTH TIRES REPLACED THROUGH EITHER A LOCAL DEALER OF NEXEN, OR NEXEN THEMSELVES AS I HAVE TRIED TO CONTACT NEXEN THREE TIMES AN CAN'T NOT GET THROUGH TO THEM OR RECIEVE A RETURN CALL. THE SECOND TIRE HAD 10/32 LEFT ON IT, BOTH HAVE SEPARATED BELTS IN THEM WE STILL HAVE 5 MORE OF THESE TIRES LEFT DUE TO THIS BEING A DUALLY EVEN THE SPARE IS THE SAME TIRE. ALL WITH SAME D.O.T NUMBERS OF 8EX61015 SO ALL COMING FROM SAME BATCH MADE 10TH WEEK OF 2015 HOPING WE DON'T HAVE ANYMORE SEPARATIONS BUT AFTER 2 SEPERATIONS WE WILL FOR SURE BE ON OUR LOOK OUT EVEN MORE SO. WE WERE DRIVING DURING BOTH SEPARATIONS OF THE TIRES. OUR CHILDREN IN THE TRUCK DURING BOTH TIMES ALSO. VERY UNHAPPY WITH THESE TIRES! WE WILL CONTINUE TO WORK AN TRY TO FIND A REPLACEMENT SOLUTION WITH NEXEN, WITH THIS BEING OE TIRES THEY SHOULD BE REPLACED FOR FREE AN NOT PRORATED BUT WE WILL SEE! PLEASE DO NOT PURCHASE THESE TIRES FOR YOUR TRUCK OR A TRUCK WITH THEM UNTIL NEXEN FIXES THE ISSUES WITH THEIR TIRES!

TL* THE CONTACT OWNS A 2016 RAM 3500. THE DEALER (DON FRANKLIN SOMERSET CHRYSLER DODGE JEEP RAM NISSAN, 1147 S HIGHWAY 27, SOMERSET, KY 42501, (606) 678-8178) SCHEDULED THE RECALL REPAIR APPOINTMENT FOR NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). WHEN THE CONTACT ARRIVED FOR THE APPOINTMENT, THE DEALER INDICATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIRS. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MANUFACTURER RECALL NUMBERT51 NHTSA RECALL NUMBER17V-562 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE WATER PUMP MAY EXPERIENCE A FAILURE WHICH MAY RESULT IN AN ENGINE COMPARTMENT FIRE. SAFETY RISKA WATER PUMP FAILURE RESULTING IN AN ENGINE COMPARTMENT FIRE CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING INCREASING THE RISK OF INJURY TO MOTOR VEHICLE OCCUPANTS OR PERSONS OUTSIDE THE VEHICLE. REMEDYTHE WATER PUMP MUST BE INSPECTED AND REPLACED IF REQUIRED. DEC 20,2017 MANUFACTURER RECALL NUMBERT79 NHTSA RECALL NUMBER17V-821 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) LOCKING PIN MAY BECOME STUCK IN THE OPEN POSITION. A BTSI LOCKING PIN STUCK IN THE OPEN POSITION MAY ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK AND TO OR FROM ANY GEAR POSITION WITHOUT DEPRESSION OF THE BRAKE PEDAL AND/OR WITHOUT THE KEY IN THE IGNITION, IF A KEY IS APPLICABLE. SAFETY RISKTHE TRANSMISSION MAY BE SHIFTED OF THE PARK POSITION WITHOUT A KEY IN THE IGNITION OR A BRAKE PEDAL APPLICATION. THIS INCREASES THE POTENTIAL FOR AN UNINTENDED VEHICLE ROLLAWAY THAT MAY RESULT IN A VEHICLE CRASH OR INJURY WITHOUT PRIOR WARNING. DEALERSHIP STILL DO NOT HAVE THE PARTS TO MAKE THIS REPAIR. BEING A FAILURE OF A WATER PUMP IN AN ENGINE COMPARTMENT CAN CAUSE FIRE AND CRASH, SEEMS THEY WOULD BE MOVING AT A FASTER PACE ON THIS REPAIR. WIFE PULLS A 80,000 HORSE TRAILER WITH THREE HORSES VALUED AT 350,000 DOLLARS. EITHER CHRYSLER GETS THESE PARTS TO THE DEALERSHIP FOR REPAIR OR THEY NEED TO BUY BACK THIS VEHICLE AND GET US INTO A TRUCK THAT HAS NO RECALLS THAT CAN CAUSE DEATH.

TOOK VEHICLE IN TO JOHN HIESTER IN LILLINGTON NC. THEY INFORM \S OF TWO LIFE TH THREATENING RECALLS THAT HAS NO FIX. WE ARE FEARFUL OF DRIVING DUE TO RECALLS. HOWVER WE LOVE OUR DODGE. PLEASE HELP. WE HAVE BYT TRU K IN SHOP TWICE FOR ENGINE AND TRANSMISSION NOT GOING IN GEAR AND TURBO PROBLEMS. NOW RECALLS CONSTANT OF WATER PUMP AND TRANSMISSION WHICH WE HAD TO PAY FOR BEFORE

DRAG LINK FAILED WITHOUT WARNING. APPARENTLY THREADS STRIPPED OUT IN THE COUPLER NUT RESULTING IN TOTAL STEERING LOSS. *DSY

MY TRUCK, WITH THE AISIN TRANSMISSION AND SINGLE REAR WHEEL, HAS A HORRIBLE THROTTLE DELAY. PULLING OUT INTO AN INTERSECTION OR IN FRONT OF ONCOMING TRAFFIC IS TERRIFYING, BECAUSE IF THE DELAY KICKS IN, I CAN PUT THE PEDAL DOWN AND THE TRUCK WILL LITERALLY NOT REACT FOR 3-5 SECONDS. THIS IS ALSO TRUE WHEN TRYING TO ACCELERATE TO PASS ON THE HIGHWAY, AVOID ANOTHER VEHICLE, ETC. IT'S LIKE THE THROTTLE PEDAL DOESN'T KNOW YOU'RE PUSHING IT FOR QUITE A FEW SECONDS, AND THEN AND ONLY THEN IT WILL REACT. THIS IS EXTREMELY DANGEROUS, AND I'VE HAD QUITE A FEW SITUATIONS WHERE I'VE BEEN PULLING OUT ACROSS TRAFFIC FROM A STOP SIGN, THINKING I HAD PLENTY OF TIME IN FRONT OF ONCOMING TRAFFIC, ONLY FOR MY TRUCK TO BE DEAD IN THE WATER. NO THROTTLE RESPONSE, NOTHING. I'VE ALMOST BEEN HIT MANY TIMES BECAUSE OF THIS. RAM WILL NOT HELP, AND STATES THAT MY PROBLEM IS NOT THERE. I ASSURE YOU IT IS, AND BASED ON THE NUMBER OF FORUM POSTS I SEE OF PEOPLE WITH THE SAME ISSUE, IT'S DEFINITELY OUT THERE. I WISH I COULD GET OUT OF THIS TRUCK BUT CAN'T AFFORD TO TAKE SUCH A HUGE LOSS ON IT. IT'S EXTREMELY UNSAFE AND STRESSFUL TO DRIVE.

2016 DODGE RAM 3500. CONSUMER WRITES REQUESTING A REPLACEMENT VEHICLE AFTER REPEATED ATTEMPTS OF REPAIR OF THE RIGHT FRONT TIRE. *LD *JS

NHTSA RECALL NUMBER: 17V-562. THE DESCRIPTION PROVIDED IN THE NOTICE READS: "A WATER PUMP FAILURE RESULTING IN AN ENGINE COMPARTMENT FIRE CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING INCREASING THE RISK OF INJURY TO MOTOR VEHICLE OCCUPANTS OR PERSONS OUTSIDE THE VEHICLE." I CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE, TATE BRANCH DODGE IN CARLSBAD, NM ON 11/21/2017. THEY STATED THAT NOTHING CAN BE DONE, EVEN AFTER I ASKED IF I JUST HAVE TO HOPE THAT THE VEHICLE DOESN'T CATCH ON FIRE, TO WHICH THEY SAID, "YES". ALSO, THE VEHICLE HAS AN OCCASIONAL "LULL" WITH THE ACCELERATOR WHICH LEADS TO EXTREME LOSS OF POWER WHEN ACCELERATING. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS WITH MYSELF AND MY WIFE. I HAVE AN APPOINTMENT ON DEC. 14TH TO HAVE THE PROBLEM LOOKED AT FOR THE SECOND TIME.

CANT KEEP REAR HUBCAPS ON VEHICLE I HAVE LOST 2 HUBCAPS THIS YEAR. WHILE DRIVING DOWN THE HIGHWAY AND IF I HIT A LITTLE BUMP THE REAR HUBCAPS COME FLYING OFF.

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTO NATION DODGE IN CENTENNIAL, COLORADO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

REAR DRIVERS WINDOW FALLS DOWN WITHOUT THE SWITCH BEING ACTIVATED.

REPETITIVE TIRE PRESSURE MONITORING SYSTEM SENSOR FAILURES. 1 REPLACED MAY 2016, 2 REPLACED NOVEMBER 2016, 1 REPLACED MAY 2017, 2 REPLACED JUNE 2017. DODGE NOT FORTHCOMING WITH INFORMATION ON CAUSE AND FIX. FAILURES OCCURRED UNDER VARIOUS CONDITIONS, SOME AFTER SITTING OVER NIGHT, SOME WHILE ON THE HIGHWAY, OTHERS DURING A REST STOP ALONG A HIGHWAY.

PURCHASED THE VEHICLE NEW IN 2016. NO HEAVY TOWING. AIR PRESSURE AND TIRE ROTATIONS WERE CURRENT, MANAGED BY RANCHO RAM SAN DIEGO, CA AND DISCOUNT TIRE IN RANCHO SAN DIEGO. VEHICLE WAS EQUIPPED FROM THE FACTORY WITH 6 ALL SEASON NEXAN TIRES. DURING A RECENT TRIP TO TX ALL 6 NEXAN 235/80/17 TIRES SEPARATED IN DIFFERENT LOCATIONS ACROSS THE TREAD. LIMPED THROUGH THE NIGHT AT 55 MPH FROM FT STOCKTON TX TO CORPUS CHRISTI, TX. HAD TO REPLACE ALL 6 NEXAN TIRES AT DISCOUNT TIRES STORE LOCATED AT 6654 S. STAPLES ST. SERVICE ADVISOR STATED 'THIS IS THE WORST CASE HE HAD SEEN WITH THIS BRAND. REPLACED WITH BFG COMMERCIAL T/A AS 2. I AM NOT HAPPY WITH THE TIRE CHOICE THE FACTORY CHOOSE, AS MY 2004 RAM 2500 CAME OEM WITH MICHELIN'S THAT LASTED 6 YEARS BEFORE CRACKING.

TL* THE CONTACT OWNS A 2016 RAM 3500. AFTER TOWING A FIFTH WHEEL TRAILER FOR APPROXIMATELY FIVE HOURS, THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER BEING SHUT OFF AND IN THE PARK POSITION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER HEARD A LOUD BOOMING SOUND COMING FROM THE REAR OF THE VEHICLE BEFORE FAILING TO DRIVE FORWARD. A SOFTWARE UPDATE WAS PERFORMED ON THE ELECTRONIC TRANSMISSION CONTROL MODULE, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND DEALER (STAFFORD DODGE LOCATED IN FREDRICKSBURG, VIRGINIA) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.

I BOUGHT 2017 RAM 3500 IN JANUARY 2017 AS A NEW CAR. AFTER 1300 ML I BOUGHT AFTER MARKET WHEELS AND TIRES FROM DISCOUNT TIRE. THEY DID INSTALLED THEM AND CHECKED THEM AFTER. CAR DROW ALMOST FOUR THOUSAND ML DID NOT HAVE ANY PROBLEMS AT ALL. LAST WEEKEND FRONT PASSENGER SIDE WHEEL CAME OFF WHILE TRAVELING AT 80 MILES PER HOUR ON THE FREEWAY. NO SINGLE SINE THAT ANYTHING WAS WRONG WHITH A CAR BEFORE THE INCIDENT, ALL EIGHT STUDS WERE BROKE OFF WHITHIN A SPLIT SECOND, TIRE WAS LOST. I NOTIFIED DEALER AND A TIRE COMPANY AND WHEEL MANUFACTUR ABOUT THIS INCIDENT TO INVESTIGATE . EACH COMPANY BLAMES OTHERS. I'M PERSONALLY BELIEVE THAT PROBLEM DEFECTED STUDS OR WHEEL. I ASKED DISCOUNT TIRE AND CAR MANUFACTUR TO INVESTIGATE, NOTHING DONE YET.

THE TRUCK SEATS ARE VIBRATING REALLY BAD AT 60 TO 70 MPH. THE TRUCK WAS BOUGHT NEW IN NC . I DROVE IT HOME TO FL AND TOOK IT TO THE LOCAL DEALER , THEY BALANCE THE FIRESTONE TIRES AND IT IMPROVED A LITTLE EVERY 5000 I HAD TO ROTATE OR MY TEETH WOULD START TO CHATTER. I INSTALLED MICHELIN TIRE NO IMPROVEMENT. THE TIRE ARE WEARING EVEN, NO VIBRATION IN THE STEERING WHEEL , THIS A TRANSMISSION / TRANSFER CASE / DRIVE SHAFT OR REAR END ISSUE.

1ST ALIGNMENT AND TIRE ROTATION @1800MILES "TOE SET", ANOTHER ROTATE THEN OFF SET BALL JOINT BECAUSE IT DEVELOPED A "PULL" AND "CLIMBED CROWN", 3RD ROTATION, WAS TOLD NO MORE ALIGNMENT AVAILABLE WITHIN SPECS, 3,800 MILES NEEDS ROTATION DUE TO OUTER TIRE WEAR, SHIMMY ON MINOR ROAD IMPERFECTIONS HAS JUST BEGAN. FRONT TIRES GET HOT AND OVER INFLATE, TIRE MANUFACTURE CONCERNED, LOWERED PRESSURE #10 BELOW MANUFACTURE PRESS SPECS AND THEY INCREASE ABOVE #85 SPEC AND ARE HOT. NETWORKING WITH OTHER OWNERS AND AFTER MARKET FRONT END MECHANICS DISCOVERING DODGE HAS A FRONT END PROBLEM REDESIGNED IN 17. CHRYSLER REPAIR FACILITY HAS INFORMED ME THAT THEY DODGE HAS A PROBLEM WITH FRONT END, BUT DON'T HAVE A FIX. THE TIRE WEAR IS HIGHWAY MILEAGE AND NO LOADS, NO WEIGHT. TAKING TO 3RD PARTY TO READ ALIGNMENT SPECS AND INSPECT.

I WAS TOLD BY DEALER AND CHRYSLER THAT THIS IS ONLY ON THE 3500 RAM . THE SEAT BELT WARNING LIGHT AND THE AIR BAR LIGHT DOES NOT GIVE ANY WARNINGS WHEN PASSENGER PERSON SITS IN THE SEAT. THAT NO CHIME WILL NOTIFY IF SEAT BELT IS UNHOOK ONLY IN PASSENGER SEAT. I CAN'T EVEN PUT THIS PART IN MY VEHICLE BECAUSE NO # FOR IT. THIS TO ME IS A SAFETY ITEM THAT SHOULD BE IN VEHICLE. THE DRIVER SEAT WORKS OK JUST THE PASSENGER SEAT.

2016 3500 CUMMINS TURBO DIESEL WITH AISIN AUTOMATIC TRANSMISSION AND 342 GEAR RATIO HAS SLUGGISH ACCELERATION AND WHAT SEEMS TO BE AN UNRESPONSIVE THROTTLE AND WHAT SEEMS TO BE CALLED A DEAD PEDAL OR TORQUE MANAGEMENT SYSTEM, MAYBE TO HELP FUEL ECONOMY TO MEET GOVERNMENT GUIDE LINES. DEALER SAYS IT'S "NORMAL" ACCORDING TO GOOD BROTHERS DODGE WEYMOUTH MA. PULLING OUT INTO TRAFFIC I FEEL I WILL GET INTO A REAR END COLLISION SINCE TRUCK WILL NOT ACCELERATE LIKE EVERY OTHER VEHICLE WHEN YOU STEP ON THE GO PEDAL. PLEASE HELP PROTECT MY KIDS.

I WAS TRAVELING W/B ON I-78 APPROXIMATELY 45 MPH(IN A SNOW STORM),AND I WAS TRYING TO PASS A TRACTOR -TRAILER.WHEN I WAS ABOUT 150FT FROM HIS TRAILER, THEIR TRACTOR PROCEEDED TO JACK-KNIFE IN FRONT OF ME.HE THEN CAME TO REST ALONG THE JERSEY BARRIER WALL(TRACTOR FACING EAST BOUND IN WEST BOUND LANES AND TRAILER FACING NORTH/SOUTH ACROSS INTERSTATE) , AND I WENT INTO A SKID AND HIT THEIR FRONT END AT ABOUT 35MPH. UPON IMPACT I PUSHED HIM OFF THE WALL AND SPUN HIM IN A 100 DEGREE ROTATION,SO HE WAS FACING W/B OFF THE SHOULDER AND THE TRAILER WAS PARTIALLY IN THE RIGHT LANE OF THE W/B LANES. I CAME TO REST AFTER IMPACT ABOUT 200 FEET AWAY FROM IMPACT AREA. NONE OF MY AIRBAGS DEPLOYED AT ALL. I ALSO HAD MY TRAILER ATTACHED(GOOSENECK) W 8 MOTORCYCLES INSIDE TOTAL WEIGHT(14K) ADDING INERTIA FORCE AND SPEED. WHEN I LOOKED AT THE DAMAGE TO MY TRUCK AND TRAILER,I WAS SURPRISED THE AIR BAGS DIDN'T GO OFF I COULD SEE THE RADIUS ARM(SUSPENSION PIECE THAT HOLDS THE AXLE TO THE FRAME)ON THE DRIVERS SIDE WAS BENT .THE SLEEVE FOR MY GOOSENECK TRAILER WAS BENT ROUGHLY 3/4-1" ( THE SLEEVE IS 4" DIAMETER TUBE AND 1/4" THICK).I DID NOT SEE THE DAMAGE OF THEIR VEHICLE BUT WAS TOLD IT HAD TO BE TOWED FROM THE SCENE.THIS ALL TOOK PLACE AT NIGHT 10:45PM ROUGHLY AND IT WAS UNSAFE TO WALK AROUND DUE TO IT BEING ON THE INTERSTATE AND SNOWING .I AM GLAD THIS DID NOT HAPPEN ON DRY PAVEMENT OR I HIT THE CENTER OF THE TRAILER, BECAUSE THIS COULD HAVE MORE SEVERE. I AM JUST VERY SURPRISED AGAIN THE AIRBAGS NEVER DEPLOYED WITH THE AMOUNT OF FORCE ON IMPACT BETWEEN MY TRUCK AND TRAILER HITTING THE OTHER VEHICLES.