2017 Ram 3500 Complaint Log

Grid heater bolt broke while towing our camper and destroyed our engine while traveling through Virginia!

The contact owns a 2017 Ram 3500. While the contact’s wife was driving into the driveway, the ABS and the traction control warning lights illuminated. Additionally, the brakes locked up while depressing the brake pedal. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

See Attached Letter federal safety recall #c4b/nhtsa 24v-896 paid to have repairs done over two years ago the part was the old defect one took months to get paid still waiting for new improved part for 2017 and 2018 ram pickups alarm sounds and light flashes different times this is a anti lock back part and is a safety hazard in winter. please contact fca us llc and get this problem taken care of

I have been trying to get a ram dealer to fix the hcu unit under recall. All I get is no remedy available, im driving a truck with an open “ safety recall” that’s been a recall for over a year. I never stop listening to warning buzzers and flashing alarm lights.

Possible grounding issue. Seat heat inoperative, steering wheel buttons inoperative or incorrect response. Interior lights flickering. Hands free function engaged without prompts.

Odometer Fraud. The contact purchased a 2017 Ram 3500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale from Facebook. At the time of purchase, the vehicle mileage was 234,000, and at the time of registration, it was discovered that the mileage was 380,000. A Police report was filed.

The contact owns a 2017 Ram 3500. The contact stated that while driving approximately 40 MPH, the ABS and ESC warning lights illuminated. The contact depressed the brake pedal but was unable to stop the vehicle. The contact had a snowplow attached to the front of the vehicle and lowered the plow to stop the vehicle. The contact was having the vehicle towed to a dealer, but the vehicle was not yet at the dealer. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact was advised by the dealer that the parts to complete the recall repair were not yet available, but would attempt a temporary repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 66,000.

No cruise control, ding ding ding no traction control ding ding ding no abs ding ding ding

While driving loss of abs/traction control. Loss of cruise control. Audible distraction ding while driving with warning messages.

FCA issued recall C4B notification at the end of 2024, with estimated parts availability in the 2nd quarter of 2025. It is now the 4th quarter of 2025 (almost a year later!) with no update on parts availability. Considering that malfunction of the braking system is a critical safety hazard, it is unacceptable that they have and continue to delay a timely resolution for those impacted.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The dealer was contacted; however, the contact was informed that the parts were not yet available. The contact stated that the recall notification was received a year prior; however, the manufacturer had not provided the parts for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ram 3500. The contact stated that while driving 60 MPH through a Construction Zone, the front passenger’s side tire independently detached. No warning light was illuminated. On another occasion, while the contact’s husband was driving at an undisclosed speed, the contact's husband noticed that the gear shifter was loose, and the vehicle was stuck in park. In addition, the contact stated that the vehicle was repaired under NHTSA Campaign Number: 21V398000 (Wheels); however, it failed to prevent a failure. The local dealer was contacted, and the vehicle was diagnosed with 4 loosened lug nuts on the driver’s side rear wheel. Additionally, there were 7 stretched front driver’s side lug nuts, and 2 stretched lug nuts on the rear passenger’s side of the vehicle. In addition, the contact stated that the vehicle was previously taken to the same local dealer; however, the cause of the failure was not yet identified. The vehicle was repaired partially at the consumer's expense. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

The contact owns 2017 Ram 3500. The contact stated while driving approximately 5-10 MPH and depressing the brake pedal, several unknown warning lights illuminated. Neither a dealer nor independent mechanic was contacted. The vehicle was not taken to dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 235,000.

The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. Additionally, the cruise control and unknown sensors were inoperable. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The failure mileage was approximately 131,000.

Abs light continuously cycles. Front left brake is very hot

The contact owns a 2017 Ram 3500. The contact stated that the vehicle had undergone the regeneration process. There were no warning lights illuminated. The contact stated that the vehicle was performing the DPF regeneration cycle constantly while driving. The vehicle was taken to the local dealer, who informed the contact that the SCR catalytic converter was on backorder. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 272,000.

Steering and/or front suspension developed into what is called a death wobble at 70mph. The steering wheel had so much hard wobble that it became almost uncontrollable to hold onto it, and keep the vehicle moving straight which put the vehicle onto the shoulder and into a shallow ditch. Has the problem been reproduced or confirmed by a dealer or independent service center? No, but when it happened previously, I had it looked at, and supposedly repaired. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, there was no damage to the vehicle, but I am taking it back to the shop where the repair was supposedly made. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, it came on suddenly.

V06 Recall was attempted, but welding could not be done correctly - was told that was the "best they could do" truck continued to steer poorly (constantly have to hold the steering wheel to one side or the truck will veer out of the lane) bc steer ahead wrong, and to wear outer edge of the tires to an unsafe level in less than half the normal mileage. Now Dodge dealership/Stellantis claims the drag link assembly was permanently damaged by their prior recall work, and that truck cannot be aligned or driven safely but also won't fix it. They have been telling me they will action the case "today" or "one businesses day" since 27 Aug. I found out that the alignment and steering problem I had been spending money to fix since 2019 was a result of their poor recall repair and trying to get a response from Dodge Stellantis since AUG 06, and I have been without the use of the truck and unable to care for my horses since then. I have spent more than 14 hours directly on the phone with them without any action - my truck remains essentially impounded at the dealership. Est 20k miles at initial recall V06 failed repair attempt but their records should say. Current document is currently dealership that admitted the initial recall repair attempt damaged the draglink assembly beyond any hope of salvage/alignment.

The truck has had the HCU not working for at least two years, with no success at repair due to part unavailable. Truck has low miles due to the brakes being a safety concern. Reached out to RAM customer care several times with the response being parts unavailable. January of 2025 a case number was issued !00Dj001qsDF.!5007y0tkhWy. We had been notified of the recall Jan 2025 and told parts would be available April 2025. Contacted 3 RAM service departments, and no parts are available.

Recently I was informed about a possible engine failure involving a "Grid Heater Bolt". Upon my query, I learned the following: The RAM grid heater bolt failure can lead to serious engine damage. Here are some key points: 1. The grid heater nut can melt and fall off inside the intake plenum, often due to the grid heater relay sticking "on". Or fall off due to vibration. 2. A bolt in the 2007-2023 RAM 6.7L intake air heater can cause severe engine damage, and a warning code (P2609) may indicate this issue. 3. The grid heater bolt/nut can wear from heat or vibration, potentially dropping into the cylinder and destroying the engine. The risk related to this can be minor to catastrophic. Any potential engine failure during operation could cause damage, fire, injury or death. Upon researching this issue, I found the Internet full of warnings, but yet since 2007 to 2023 no factory solution or recall has been made. A recall has been made for simuliar issue. See attached. As a preventive measure, I am replacing mine with a aftermarket device. Something Ram or Cummins engine should have done since 2007. I have not been in a collision or a engine failure. But I am sure since 2007, someone has. There are two or three aftermarket repairs that the manufacturer should have resolved.

The contact owns a 2017 RAM 3500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brake, Hydraulic); however the part to do the repair was not yet available. The contact stated that while driving 60 MPH, the message "Service Electronic Brake system" was displayed, and the ABS and traction control warning lights were illuminated. The contact stated that upon driving over a bumpy road surface, the brake pedal was depressed but stuttered, and the vehicle failed to respond as intended. The contact stated that while an independent mechanic was in the process of replacing the front driver's side brakes at the residence, the mechanic noticed that the front driver's side brake was grinded. The brake calipers were replaced and the brake line was bled, but the failure persisted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure milage was approximately 165,000. VIN tool confirms parts not available

While test driving a 2017 RAM 3500 6.7L Cummins diesel at Cherry Hill Dodge Chrysler Jeep Ram in Cherry Hill, New Jersey, both the check engine light and the regen warning light came on simultaneously. I returned to the dealership, looked up the regen warning, then retrieved my BlueDriver OBD2 scanner from my own vehicle. I scanned the truck on-site and ran live data. The scan confirmed the diesel particulate filter (DPF) was 100% full, and the regeneration system was not functioning. Permanent fault code P242F was stored, and the exhaust backpressure reading was over 25 PSI at idle — indicating a severely blocked system. These faults were not disclosed by the dealership, and no inspection or documentation from a diesel technician was available. I later discovered the truck also has an open safety recall (Manufacturer Recall Number: C4B / NHTSA Recall Number: 24V-896) for a potential failure of the Brake Hydraulic Control Unit (HCU). This recall involves the loss of ABS, Electronic Stability Control, and Traction Control, and the recall status is listed as incomplete with no remedy available as of the test date. I offered to purchase the truck for $35,000 out-the-door on the condition that the emissions system was repaired and certified. The salesperson spoke with the manager, then returned and told me the vehicle was no longer for sale. I then overheard the manager say they planned to wholesale the vehicle, likely without disclosing these active safety and emissions system failures. I am filing this report to ensure the vehicle is flagged for unresolved safety and emissions violations before it is sold or auctioned in its current condition. I have full diagnostic scan data, photographs, and written communication from the visit available upon request.

The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the contact became aware of an abnormally loud sound coming from the vehicle. The low coolant warning light was illuminated. The contact drove the vehicle to the shoulder of the road and inspected the vehicle. The contact unlatched the hood and noticed fluids spraying and that the fan belt had detached. The vehicle was towed to the dealer, where it was diagnosed with fan clutch failure. The contact was informed that the fan clutch needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the dealer a second time and was diagnosed with fan clutch failure. The contact was informed that the fan clutch needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure reoccurred within 30 days prior to the repair. The contact stated that the dealer was giving him the run-around about repairing the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 322,542.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

2nd time truck has warning lights on related to ABS, electronic braking system with no parts available from manufacturer - HCU. Truck is set up to tow a gooseneck trailer. Loss of braking capacity has put me in hazardous situations as the problem is intermittent. Previous repair, where dealer stated my rotors were bad with fewer than 20k miles, was expensive and tech said it could be related to the electronic braking system failure causing rotors to malfunction. No remedy from manufacturer is unacceptable as I'm unable to use my vehicle and if I did, I could be in a situation causing a major accident with no brakes.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ram 3500. The contact stated that while operating the vehicle, the ABS, traction control, and stability control warning lights remained illuminated. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC ); however, the parts needed to complete the recall were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 165,000.

The ABS system has deactivated along with traction control and all the lights are on the dash with a message that says service electronic brakes system. Stellantis claims that I am not included in the recall even though my model year and model match others being recalled and the part needed to complete the repair is the one that is being redesigned because the original one is faulty. Please help!

The cruise control stop working and we received a service electronic braking system warning and the trailer brakes stopped working

P2609 check engine code for a component in the diesel fuel intake chamber. The relay failed, melted a bolt and attached nut that fell into the intake manifold. The part then traveled into piston cylinder destroying the valves and the engine. The truck then is powerless on the roadway. This is a known issue for all Ram diesel’s manufactured 2007-2024. This should be a major recall and Ram has done nothing for vehicles out of warranty. Please help.

Column shifter became disconnected in Drive position. Unable to shift into neutral or park. Stuck in Drive position. Unable to turn engine off. Found steering column gear shift bracket broke. See attached picture.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS alarm sounded for a moment, and for the entire duration of the drive, signaling that the brakes had failed. The traction control and cruise control failed to operate as intended. The failure occurred intermittently. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 69,000.

Needed to use brakes but unexpectedly the pedal did not work or stop the vehicle. Had to swerve into a ditch to avoid a collision with another vehicle. Abs, traction lights then activated.

I am filing this complaint regarding an unresolved safety recall for the Hydraulic Control Unit (HCU) on my 2017 Dodge Ram 3500, VIN ending in [XXX] , under Recall Number C4B/NHTSA 24V-896. We received the recall notification months ago and have been waiting ever since for further instructions or a remedy from FCA US LLC. After more than six months, we still have no resolution. Recently, the vehicle was towed to Patterson Dodge in Tyler, TX, where it was inspected by the dealership. They confirmed that there is currently no remedy available for the HCU issue and stated they have no idea when a fix will be provided. This is not just a matter of inconvenience — this is a critical safety concern. FCA's own recall notice clearly states: “The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.” We purchased this truck specifically to tow our 5th wheel camper, which we now cannot safely operate due to the safety risk posed by this unresolved recall. Without proper braking and stability control systems, towing a heavy load would be incredibly dangerous, not only to us but to everyone else on the road. We understand that vehicle recalls can take time to resolve. However, it is extremely concerning that: FCA has offered no timeline or remedy after many months. The vehicle remains inoperable for its intended purpose due to the unresolved recall. We were never proactively contacted with updates and had to follow up on our own. The dealership confirmed the part is not only unavailable but with no estimated time of arrival. We respectfully request that NHTSA investigate whether FCA is meeting its obligations under the National Traffic and Motor Vehicle Safety Act to provide a timely and effective recall remedy. A known safety defect has been identified, but the remedy is indefinitely delayed, and the manufacturer is not offering alternative solutions (loaner vehicle, buyback, etc.) while we are left with a vehicle we cannot safely use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the ABS malfunction light was illuminated. The local dealer was contacted and confirmed the repair status. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the recall status. The failure mileage was approximately 65,000.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the automatic braking system warning light illuminated approximately 3 times within 60 miles. The contact stated that the failure occurred while driving at various speeds, causing the cruise control to deactivate. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I am filing this complaint regarding the unavailability of a critical safety component for my vehicle. Multiple dealers have informed me that the part is not available through the Mopar parts chain. However, the identical part is currently available for purchase by consumers through MoparGenuineParts.com (111 Bond Street, Westbury, NY 11590) at the following link: [XXX] ). One verified buyer even confirmed this discrepancy. As [XXX] wrote in his 5-star review dated 04/03/25: *"ABS PART – Fixed my problem just what I needed. Dealership said they could not get to because of part shortage??"* This highlights a troubling inconsistency: Mopar’s authorized dealer network is unable to supply parts that consumers can easily purchase online. It makes no sense that the official supply chain is cut off while direct-to-consumer sales remain active. The component in question is critical to the safe operation of the vehicle. If it fails at high speed, the driver could experience sudden loss of braking or steering control. Such a failure poses an imminent danger of severe accidents, rollovers, or fatalities, both to the vehicle occupants and to others on the roadway. My concern is twofold: (1) why Mopar dealers cannot access parts that clearly exist in Mopar’s system, and (2) how long-term safety is being compromised if consumers must resort to inconsistent third-party availability for essential components. This disconnect directly threatens public safety. I respectfully request NHTSA investigate why Mopar’s dealer network is unable to provide critical safety components, while consumers can obtain the exact same part online, and whether this practice constitutes a systemic safety hazard that warrants recall, investigation, or enforcement action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Tip start would not start the vehicle on multiple occasions. Truck starter would engage but truck would not start. Please help.

Break controller/traction control/cruise control all are not working an being a RV owner WE tow a 2014 Redwood 42 foot 5th wheel, 16000 max weight (our scaled is 14640 pounds). We do not feel that it is safe to tow our RV with the recall that affects towing. This is the 3rd recall/repair on this truck. Please advise us on the towing recommendation/safety on using our truck to tow our RV.

While driving on interstate 20 and then on I65 my cruise control dropped off causing the vehicle to sudden decrease in speed. Rear end collision narrow avoided due to commercial vehicles, following, quick action saved a disaster. This loss of cruise control, is/was caused by the warning ️ of recall C4B/NHTSA 24V-896. We are now experiencing a total loss of safety (service electronic brake system, service abs system, loss of traction control, {loss of cruise control}). These safety functions are now making this, one ton, dually, a death trap, mental health problem (I have PTSD, depression, anger management, anxiety problems) . My wife is afraid of this vehicle, WILL NOT let me pull our 42 foot, 15,000 pound, Redwood 38GK 5th wheel RV. Should your investigation be done, this is the 3rd recall/repair on this system. Will this dangerous vehicle be the next cause or a deadly pile up, will children be the the innocent victims? This recall and the other ever be fixed? The value has dropped , now by $25k to $35,000 on truck with 45,000 miles. Appreciate your time, [XXX] . (USCG Chief, XXX & XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

It has been over 1year now and chrysler still doesn't have a fix for the anti lock brake system. How long can this go on? the truck keeps kicking out the cruise control and the traction controls. I have been contacting the dealers but there isn't a fix WTF!

The contact owns a 2017 Ram 3500. The contact stated that upon starting the vehicle, the traction control, ABS, and several other warning lights were illuminated on the instrument panel. In addition, the contact stated that a warning chime intermittently sounded while driving at various speeds. The vehicle was taken to a dealer and was diagnosed with a defective HCU (Hydraulic Control Unit), which the contact had repaired by the dealer. The contact stated that approximately 5,000 miles later, the exact failure recurred. The contact then received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and agreed to reimburse the contact for the prior repair. The contact was provided a case number and made multiple attempts to reach the manufacturer for reimbursement. The contact had not yet received a response or the reimbursement. The failure mileage was approximately 115,000.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

[XXX] I got a check engine light and associated ABS and traction control light. Roads were dry and braking seemed fine. Lights eventually went out. Service department at dealership said sometimes moisture will cause this. No codes. Between May and October this problem has become repetitive and has been in the dealership service department multiple times. Codes show only when lights are on. Wheel speed sensor has been replaced (twice), but did not solve problem. Other features affected when these lights are on: 4WD will not engage, cruise control inop, rear collision sensor inoperative. My truck has been in the shop (dealership at Lithia in Anchorage, AK) since 10 Oct. Technician has said it needs ABS module and hydraulic pump, but FCA (or Stellantis who issued service contract) will not release parts (or they are out of parts and won’t admit). Apparently Ram engineers don’t believe service tech and are having him chase an electrical problem and now hub replacement. A quick internet search and it appears thousands of Ram owners (17-18) have dealt with this problem. The mileage is just shy of 110,000 and service contract expires at 125k or Jun 25. As a consumer I’m stuck between Ram engineers, and service department at dealership (currently without vehicle). A heavy duty pickup in Alaska is useless w/o 4WD on the rapidly approaching winter. This is obviously a known problem and needs resolution.

While pulling my trailer on the interstate with cruise control set, I was going up a hill when all of a sudden my engine RPMs skyrocketed and my truck simultaneously lost propulsion. The cruise control system then disabled itself. My truck had slowed down enough that I turned my hazard lights on, and then selected a lower gear due to the decreased speed. While attempting to accelerate back to a normal speed, my trucks RPMs again skyrocketed and my truck simultaneously lost propulsion. I was now fairly certain that my clutch was slipping. I was able to limp the truck back to my shop. I then contacted my dealership asking if this would be covered by the manufacture powertrain warranty, they informed that it was not. I then asked for them to order me a new flywheel, clutch kit, and all other incidental parts. It was at this time the dealer advised that I instead purchase an after-market performance clutch because they had seen very high failure rates from the OEM clutches. Not wanting the risk of using parts not designed by the OEM, I elected to use all OEM replacement parts. Upon installation of the new clutch parts, I discovered the clutch friction material was not even warn down on the slipping clutch. After the repairs, my truck was back to normal until, out of the blue again, the same thing happened with approximately 12,000 miles on the replacement OEM clutch components. Remembering what the dealer said about the high failure rates, I decided to hang onto the original clutch, pressure plate and flywheel incase the want or need to examine it would arise later. My trailer complies with all of the manufactures rated weight capacities. The now slipping replacement OEM clutch has not yet been removed from the truck. I do not want to use after-market replacement parts, however I am now concerned about using the replacement OEM parts due to the unexpected loss of propulsion. Said issues occurred at approximate ODO of 46,800 miles and again at 58,800 miles.

My ABS hydraulic control unit pump motor is not working properly. This has been affecting me since Oct 2024 when we were pulling our 5th wheel and losing braking and power. I learned later that It is part of a NHTSA Recall 24V-896000. Code C4B I was told by the Dodge dealer Jack Powell in [XXX] that I was on waitlist when I reported it to them 12/19/2024. During the next several months I always got the same answer so then filed a case on 7/7/2025 with the FCA. Case #XXX. During many calls after, and including the last call on 3/27/26 that the part was not available, that this was a National backorder with no ETA. I filed another case on 8/17/25 for a rental vehicle - case #XXX. After several calls I got that approved. The Dodge dealer diagnosed my truck with that active code in place. Also to be clear, the dealer has confirmed failure of the ABS system, which disables safety features Due to this defect, the truck can lose ABS braking, tractional control and electronic stability control. The dash warning lights come on all the time, with the sound too. Although I was approved for a rental vehicle, that is for $60 per day and only for a non-tow vehicle. The problem is that this vehicle is primarily used for towing. I have a 5th wheel hitch and use it for towing our 5th wheel trailer, that we purchase early 2024. We tow our boat as well. The bigger problem is that I am near retirement and we are not able to use our 5th wheel for the trips to prepare for that and the plan to travel once I retire later this year. I need to have a functionally comparable vehicle that is equipped for 5th wheel towing as a rental or reimbursement. I would also like a review for alternative remedies due to the unreasonable delay in completing the safety recall. When I contacted Stellantis on 3/27/26 I was told her was no buyback option and they would escalate to the rental dept for my concerns The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)