NHTSA Campaign Number
15V415000
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Defect Description
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Safety Consequence
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy
GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
What This Recall Page Shows
This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.
Affected Vehicles (19)
| Year | Make | Model |
|---|---|---|
| 2008 | Buick | Enclave |
| 2009 | Buick | Enclave |
| 2010 | Buick | Enclave |
| 2011 | Buick | Enclave |
| 2012 | Buick | Enclave |
| 2009 | Chevrolet | Traverse |
| 2010 | Chevrolet | Traverse |
| 2011 | Chevrolet | Traverse |
| 2012 | Chevrolet | Traverse |
| 2007 | GMC | Acadia |
| 2008 | GMC | Acadia |
| 2009 | GMC | Acadia |
| 2010 | GMC | Acadia |
| 2011 | GMC | Acadia |
| 2012 | GMC | Acadia |
| 2007 | Saturn | Outlook |
| 2008 | Saturn | Outlook |
| 2009 | Saturn | Outlook |
| 2010 | Saturn | Outlook |
Browse Affected Vehicles
Affected Models
This recall information is from NHTSA campaign 15V415000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.