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Car Safety DB

NHTSA Campaign Number

23V854000

STRUCTURE:BODY:ROOF AND PILLARS

Reported to NHTSA: December 15, 2023

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Safety Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

What This Recall Page Shows

This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.

Affected Vehicles (26)

YearMakeModel
2015Mercedes-BenzC-Class
2016Mercedes-BenzC-Class
2017Mercedes-BenzC-Class
2018Mercedes-BenzC-Class
2019Mercedes-BenzC-Class
2020Mercedes-BenzC-Class
2014Mercedes-BenzCLA-Class
2015Mercedes-BenzCLA-Class
2016Mercedes-BenzCLA-Class
2017Mercedes-BenzCLA-Class
2018Mercedes-BenzCLA-Class
2019Mercedes-BenzCLA-Class
2015Mercedes-BenzGLA-Class
2016Mercedes-BenzGLA-Class
2017Mercedes-BenzGLA-Class
2018Mercedes-BenzGLA-Class
2019Mercedes-BenzGLA-Class
2016Mercedes-BenzGLC-Class
2017Mercedes-BenzGLC-Class
2018Mercedes-BenzGLC-Class
2019Mercedes-BenzGLC-Class
2020Mercedes-BenzGLC-Class
2014Mercedes-BenzS-Class
2015Mercedes-BenzS-Class
2016Mercedes-BenzS-Class
2017Mercedes-BenzS-Class

Browse Affected Vehicles

Affected Models

Mercedes-Benz C-ClassMercedes-Benz CLA-ClassMercedes-Benz GLA-ClassMercedes-Benz GLC-ClassMercedes-Benz S-Class

Affected Years

2020201920182017201620152014

This recall information is from NHTSA campaign 23V854000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.

Data synced from NHTSA on Apr 27, 2026