Mercedes-Benz · GLC-Class · 2019
2019 Mercedes-Benz GLC-Class
12
Recalls
66
Complaints
5/5
Safety Rating
The 2019 Mercedes-Benz GLC-Class has 12 recalls and 66 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: unknown or other (9 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2019 Mercedes-Benz GLC-Class page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is unknown or other with 9 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Compare the recall list with the complaint mix to see whether the most reported issues overlap with formal NHTSA safety campaigns.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2019 Mercedes-Benz GLC-Class currently shows 12 NHTSA recalls listed on this page and 66 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are unknown or other (9), engine (6), structure (5).
- Vehicle
- 2019 Mercedes-Benz GLC-Class
- Recalls
- 12
- Complaints
- 66
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
18.4% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: OptionalLane Departure Warning: Optional
Recall Notices
NHTSANHTSA ID: 24V070000February 02, 2024
EXTERIOR LIGHTING:HEADLIGHTS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy Status
Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA ID: 23V854000December 15, 2023
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Remedy Status
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
NHTSA ID: 22V365000May 20, 2022
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Remedy Status
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
NHTSA ID: 21V961000December 13, 2021
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Remedy Status
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
NHTSA ID: 21V197000March 19, 2021
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Remedy Status
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA ID: 21V072000February 12, 2021
COMMUNICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Remedy Status
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
NHTSA ID: 21V058000February 05, 2021
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Remedy Status
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA ID: 19V914000December 20, 2019
EQUIPMENT:OTHER:LABELS
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Remedy Status
MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.
NHTSA ID: 19V822000November 18, 2019
STEERING:ELECTRIC POWER ASSIST SYSTEM
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
Remedy Status
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
NHTSA ID: 19V788000November 01, 2019
SEAT BELTS
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
Remedy Status
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
NHTSA ID: 18V838000November 27, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
Remedy Status
MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
NHTSA ID: 18V840000November 27, 2018
STEERING:ELECTRIC POWER ASSIST SYSTEM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLC300 vehicles. An internal sensor within the electric power steering unit may fail, deactivating the power steering assist.
Remedy Status
MBUSA will notify owners, and dealers will replace the steering unit, free of charge. The recall began June 7, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA'S number for this recall is 2019040007.
Owner Complaints
66 totalVISIBILITY
Apr 5, 2026
The contact owns a 2019 Mercedes-Benz GLC300. The contact stated that while driving 65 MPH on the interstate, the sunroof suddenly shattered into pieces and flew off the vehicle. The vehicle was driven to a dealer but was not repaired. The manufacturer was notified of the failure...
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UNKNOWN OR OTHER
Mar 31, 2026
I have a MC Benz 300 GLC with $50,000 miles. I was having heating issues so took it to the dealership, which basically advised of the issue describer below, which would cost $14k to repair. Contaminated coolant in Mercedes-Benz GLC 300 models often results from the internal fai...
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UNKNOWN OR OTHER
Feb 27, 2026
SUNROOF EXPLODED AND SHATTERED. I HEARD IT WHILE DRIVING AND HELD ON TIGHTLY TO THE STEERING WHEEL BEFORE I REALIZED WHAT IT WAS. THE DEALER AND MY AUTO INSURANCE HAVE BEEN CALLED, NEITHER PICKED UP, AND I LEFT EACH A VOICE MAIL MESSAGE. NO WARNING LAMPS, MESSAGES OR OTHER SY...
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UNKNOWN OR OTHER
Dec 30, 2025
My sunroof just exploded while driving on the highway without any impact or warning. It was a clear sunny day. There wasn't a vehicle in front of me. Nothing fell on my windshield nor sunroof. The sudden explosion and shattering of the glass was extremely startling. I had a...
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UNKNOWN OR OTHER,ENGINE
Aug 20, 2025
Engine runs rough and activates a flashing engine light. Sounds like the engine is misfiring. On two occasions the engine stalled,(no power steering, brakes...) luckily not in a dangerous situation. No engine codes were visible to a technician when try to diagnose. Car seemed to ...
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VEHICLE SPEED CONTROL
CRASH1 injuryAug 16, 2025
The contact owned a 2019 Mercedes-Benz GLC 300. The contact stated that while driving at 15 MPH up and down the street on the fourth trip, the vehicle pulled to the left and suddenly accelerated, traveled over the curb, went through a sign on a pole, vegetation, and crashed into ...
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VEHICLE SPEED CONTROL
CRASH1 injuryAug 11, 2025
I was driving on a street 5mph and all of a sudden my car surged and led me to curb where i knocked hit a steer din and it veered onto someone’s lawn and hit a huge planter and stopped . Air bags were deployed . I had no control over the car . EDR was preformed and I’m sure it wa...
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VISIBILITY
Jul 28, 2025
While driving on Route 95 the Front Stationary Sunroof Panel separated and flew off
STRUCTURE
Jul 27, 2025
The contact owns a 2019 Mercedes-Benz GLC 300. The contact stated that while driving 60 MPH, there was an abnormal cracking sound coming from the roof. The contact stated that upon arriving to the destination and parking the vehicle, the contact became aware that the panoramic ro...
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ELECTRICAL SYSTEM,ENGINE
Jun 5, 2025
- My transmission is malfunctioning. It is available for inspection. - My car is not allowing me to shift from reverse to drive. When I try to put it in drive, it gets stuck in neutral. My safety is at risk as I was trying to do a quick 3-point turn and got stuck in the lane. -...
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Showing 10 recent complaints from 66 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2019 Mercedes-Benz models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Mercedes-Benz GLC-Class Years
2020 Mercedes-Benz GLC-ClassCompare this year against 2019 for complaint and recall shifts.16r75c2018 Mercedes-Benz GLC-ClassCompare this year against 2019 for complaint and recall shifts.12r97c2021 Mercedes-Benz GLC-ClassCompare this year against 2019 for complaint and recall shifts.7r0c2017 Mercedes-Benz GLC-ClassCompare this year against 2019 for complaint and recall shifts.12r115c2022 Mercedes-Benz GLC-ClassCompare this year against 2019 for complaint and recall shifts.2r54c2016 Mercedes-Benz GLC-ClassCompare this year against 2019 for complaint and recall shifts.12r136c
More 2019 Mercedes-Benz Models
2019 Mercedes-Benz C-ClassAnother 2019 Mercedes-Benz option for same-year comparison.12r70c2019 Mercedes-Benz E-ClassAnother 2019 Mercedes-Benz option for same-year comparison.7r52c2019 Mercedes-Benz CLA-ClassAnother 2019 Mercedes-Benz option for same-year comparison.5r51c2019 Mercedes-Benz A-ClassAnother 2019 Mercedes-Benz option for same-year comparison.7r42c2019 Mercedes-Benz GLE-ClassAnother 2019 Mercedes-Benz option for same-year comparison.2r31c2019 Mercedes-Benz GLS-ClassAnother 2019 Mercedes-Benz option for same-year comparison.2r24c
Frequently Asked Questions
How many recalls does the 2019 Mercedes-Benz GLC-Class have?
The 2019 Mercedes-Benz GLC-Class has 12 recalls recorded by NHTSA.
How many complaints have been filed for the 2019 Mercedes-Benz GLC-Class?
NHTSA has received 66 owner-reported complaints for the 2019 Mercedes-Benz GLC-Class.
What is the NHTSA safety rating for the 2019 Mercedes-Benz GLC-Class?
The 2019 Mercedes-Benz GLC-Class received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2019 Mercedes-Benz GLC-Class?
The most commonly reported complaint categories for the 2019 Mercedes-Benz GLC-Class are unknown or other (9 reports), engine (6 reports), structure (5 reports).
Does the 2019 Mercedes-Benz GLC-Class have any recalls?
Yes. NHTSA has 12 recalls on record for the 2019 Mercedes-Benz GLC-Class. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.