2009 Saturn Aura Complaint Log

2009 SATURN AURA. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPER MOTOR ISSUES. *SMD THE CONSUMER STATED WHEN HE ENGAGED THE LEVER CONTROL FOR THE WINDSHIELD WIPERS, AT A SELECTED INTERMITTENT SPEED, THE WIPERS OVERLAPPED ONE ANOTHER AND STOPPED FUNCTIONING. AFTER HAVING THE WIPERS REPLACED, HE CONTINUED TO EXPERIENCE THE PROBLEM.*JB

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

WHILE AT HIGHWAY SPEEDS (55-75) POWER TRAIN SURGES, AND CRUISE CONTROL WILL NOT ENGAGE. ALSO ESC SERVICE INDICATOR WARNING LIGHT TURNS ON. CONTACTED DEALER AND GAVE THEM THIS INFORMATION. HAD MY CAR SERVICED ON 7/14/2014 WITH NEW SPARK PLUGS, FUEL LINE CLEANING AND NEW BRAKES (FRONT AND BACK) AND THE ESC INDICATOR ILLUMINATING INTERMITTENTLY. STILL HAVE ISSUES. THEY SAY THAT MY VIN INDICATES THAT I DO NOT HAVE A RECALL FOR MY VEHICLE. BUT, MY CAR IS SHOWING ALL THE TELL-TALE SIGNS FOR WHAT IS DESCRIBED IN GM RECALL #13036 FROM 5/14/2014. *TR

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 100,600.

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED WHEN THE PEDAL WAS NOT APPLIED AND WHEN APPLIED THE LIGHT WOULD NOT ILLUMINATE. THE FAILURE CONTINUED TO OCCUR FOR ONE MONTH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL), HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTS. THE APPROXIMATE FAILURE MILEAGE WAS 54,000 .

THE PASSENGER AIRBAG HAS BEEN OFF FOR ABOUT 30 DAYS NOW AND I AM AFRAID IF I GET INTO AN ACCIDENT IT WILL BE FATAL. THIS IS DANGEROUS - CAN SOMEONE FROM GM ADDRESS THIS ISSUE. *TR

ON 4/27/14, VEHICLE LOST POWER STEERING AND POWER BRAKES WHEN DRIVING VEHICLE IN PARKING SPACE AT 10MPH. DRIVER APPLIED TWO FEET TO BRAKES AND VEHICLE WOULD NOT STOP. STEERING TOO DIFFICULT TO TURN. EMERGENCY BRAKE APPLIED AS VEHICLE EXTREMELY DIFFICULT TO STEER OR APPLY BRAKES TO STOP VEHICLE. NARROWLY MISSED BEING HIT BY ANOTHER VEHICLE. *JS

TURN SIGNALS DO NOT AUTOMATICALLY TURN OFF AFTER MAKING A TURN. TOOK IT TO A DEALER AND THEY SAID THAT THE STEERING WHEEL WOULD HAVE TO BE TAKEN OFF AND THE TURN SIGNAL STALK WOULD HAVE TO BE REPLACED. THAT WOULD COST $600.00. IS A RECALL EXPECTED FOR THIS DEFECT. *TR

FRONT SEAT PASSENGER OBSERVED THAT THE PASSENGER AIR BAG LIGHT ON THE DASH WAS INDICATING OFF. IT REMAINS OFF WHEN THE CAR IS RUNNING. BOTH TURN SIGNAL LIGHTS WILL NOT AUTOMATICALLY TURN OFF WHEN THE TURN IS COMPLETED. TOOK IT TO THE DEALER WHERE I BOUGHT THE CAR AND HE SAID, WITHOUT INVESTIGATING, THAT THE STEERING WHEEL WOULD HAVE TO BE TAKEN OFF AND THE TURN SIGNAL STALK REPLACED WHICH HE ESTIMATED WOULD COST $600.00. I AM RETIRED FROM G.M. AND CAN'T AFFORD THAT. IS THERE A RECALL IN THE FUTURE FOR THESE DEFECTS. *TR

THE FIRST INCIDENT WAS I WERE DRIVING DOWN THE ROAD AND THE REDUCE ENGINE MESSAGE CAME ON. SO LATER I DROVE AND I GOT ON A BRIDGE AND IT SHUT COMPLETELY DOWN. SO I WAITED FOR A WHILE THEN IT STARTED BACK UP. SO THE NEXT DAY IT STARTED BACK, SO I TOOK IT TO A CHEVROLET DEALER AND GOT A PART PUT ON. BUT THE NEXT DAY IT WAS DOING THE SAME THING,SO I TOOK IT BACK AND THEY PUT A NEW PART CAUSE THEY THOUGHT THE FIRST ONE HAD A DEFECT.SO NOW ITS READING SERVICE ESC AND POWER STEERING AND WONT SAY ANYTHING.AND THE BRAKE LIGHT COMES ON WHILE I'M DRIVING DOWN THE ROAD AND THE BCM GOES UP. *TR

MULTIPLE AND FREQUENT TOTAL LOSS OF POWER STEERING WHILE DRIVING. NO ONE HAS BEEN HURT. SEEN THERE IS A RECALL ON THIS SAME ISSUE, CALLED THE DEALERSHIP AND GAVE THEM THE VIN, THEY RESPONDED WITH THE CAR HAS NO RECALL. I CALLED GM AT (800)-533-6000 AND WAS TOLD THE SAME. I FIND THIS TO BE IRONIC THAT CARS MADE THE SAME YEAR AS MINE HAVE A RECALL FOR THE SAME PROBLEM I'M EXPERIENCING BUT MINE VIN DOES NOT FALL WITHIN THE MAGIC NUMBERS OF THE RECALL. ANY HELP WOULD BE GREATLY APPRECIATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE POWER STEERING FAILED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHEN ATTEMPTING TO ACCELERATE FROM A STOP AND MAKING A RIGHT TURN, THE STEERING WHEEL HARDEN AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ESC WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,000.

MY POWER STEERING WENT OUT AND INDICATED I NO LONGER HAD (ESP). I LOOKED THIS UP TODAY TO FIND THAT THERE IS A RECALL ON THE 2009 SATURN AURA FOR A PART THAT HAS TO DO WITH THIS. ALTHOUGH I AM UNSURE AS TO HOW TO DEAL WITH THIS RECALL ISSUE. *TR

REAR PASSENGER RIGHT SIDE ELECTRONIC DOOR LOCK INTERMITTENTLY DOES NOT LOCK/OPEN. USAGE OF MANUAL LOCK/UNLOCK LATCH ON DOOR IS REQUIRED. *TR

MY FAMILY HAS EXPERIENCED SUDDEN LOSS OF POWER 4 TIMES IN THE PAST 2 MONTHS ON MY 2009 SATURN AURA DURING DIFFERENT DRIVING CONDITIONS. THE VEHICLE IS IDENTIFIED AS HAVING RECALL AND VEHICLE MATCHES SUDDEN LOSS OF POWER WITHOUT WARNING. TURNING VEHICLE OFF AND RESTARTING DOES RESET STEERING EVENTUALLY, BUT THERE IS NO WARNING WHEN IT WILL OCCUR NEXT. I HAVE CONTACTED GM 4 TIMES AND THEY CONTINUE TO DELAY RESPONSE, INDICATING THAT THEY CANNOT UPLOAD THE VIN INFORMATION TO DETERMINE IF MY VEHICLE IS PART OF RECALL OF MAY 6, 2014? GM REFUSES TO FIX PROBLEM AND CONTINUES TO DELAY ANY ANSWERS FOR OVER 1 MONTH. I HAVE BEEN PROVIDED FALSE INFORMATION 3 TIMES FROM GM EXECUTIVE OFFICE ( CUSTOMER SERVICE) AND MY FAMILY CONTINUES TO BE FORCED TO DRIVE A VEHICLE THAT IS DEFECTIVE AND DANGEROUS. ALL I ASK GM IS TO DO THE RIGHT THING AND FIX MY VEHICLE BEFORE SOMETHING TERRIBLE HAPPENS. I HAVE WRITTEN NOTES OF MY SPECIFIC PROBLEMS AND FAILURE TO ACT BY GM. *TR

TL*THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING AND SERVICE REQUIRED WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY AFTER THE FAILURE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SECURED IN PARK, IT WOULD ROLL AWAY IN EITHER DIRECTION. THE VEHICLE ALSO HAD TO BE SECURED IN NEUTRAL IN ORDER TO START AND THE EMERGENCY BRAKE HAD TO BE APPLIED IN TO STOP THE VEHICLE FROM MOVING. THE VEHICLE WAS NOT TAKEN TO DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V460000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 82,540.

DRIVER SEAT ABRUPTLY FELL DOWN TO THE RIGHT SIDE WHILE DRIVING. INSPECTION OF DRIVER SEAT REVEALED THAT THE RIGHT SIDE OF THE SEAT FRAME BROKE OFF. THIS CAUSED THE SEAT TO IMMEDIATELY INCLINE TO RIGHT SIDE. *TR

TL* THE CONTACT OWNS A 2009 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING 30 MPH THE POWER STEERING BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE POWER STEERING ASSIST AS THE CAUSE OF FAILURE AND REPLACED THE STEERING COLUMN. THERE WAS A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,716.

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL WITHOUT WARNING. THE VEHICLE WOULD BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 95,000.

I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE AND A NEWER TOYOTA TUNDRA MADE UNSAFE LANE CHANGE AND AT HIGH SPEEDS CAME INTO MY LANE AND MADE IMPACT AND PUSHED ME INTO CEMENT BARRIER. THE TRUCK THEN SPUN COUNTER CLOCKWISE AND COLLIDED WITH THE FRONT OF MY CAR. I SUFFERED SMALL NECK FRACTURES AND SEVERE SPINAL ISSUES. THE AIRBAGS NEVER DEPLOYED AND THE DOCTOR STATED THE FRONT AIRBAG NOT DEPLOYING CREATED ISSUE WITH THE SEVERITY OF SPINE INJURY. PRODUCT LIABILITY OF THE SATURN AIRBAGS NEEDS TO BE ADDRESSED BY GM. *TR

I WAS MAKING A LEFT TURN ONTO A ONE WAY. TRAFFIC WAS CLEAR ENOUGH TO ENTER. MY CAR SPUTTERED AND THE ESC SERVICE LIGHT CAME ON. THEN SERVICE TRACTION LIGHT. THEN CHECK ENGINE LIGHT. I STEPPED OFF THE GAS THEN STEPPED BACK ON IT. THE CAR THEN DIED. I WAS TURNING INTO 40 MILES PER HOUR TRAFFIC. I THOUGHT FAST BECAUSE THERE WERE 3 VEHICLES APPROACHING QUICKLY BEHIND ME. I HIT THE HAZARD LIGHTS. THE CAR THAT WAS APPROACHING SLAMMED ON BRAKES AND BLEW AT ME IN FRUSTRATION. WE SAT IN THE MIDDLE OF THE STREET FOR SEVERAL MINUTES. WHEN I FINALLY GOT THE CAR TO START AGAIN IT JERKED REALLY HARD WHEN PUTTING IT INTO GEAR. I COULD NOT GET THE CAR TO GO PAST 25 MILES PER HOUR IN 40 MPH TRAFFIC. THIS ALL HAPPENED WHILE MY [XXX] YEAR OLD SON WAS IN THE BACK SEAT. I AM AFRAID OF MY CAR! ITS BEEN TO THE DEALERSHIP TWICE. EACH TIME ITS GIVING THEM THE SAME ERROR CODE AND THEY ARE NOT SURE WHATS GOING ON WITH THE VEHICLE. I HAVE CONTACTED GM CUSTOMER SERVICE REGARDING THE ISSUE. I HAVE A CLAIM NUMBER AND WAS TOLD I WOULD BE CONTACTED THE NEXT DAY. ITS NOW TWO DAYS LATER AND NO ONE FROM GM CUSTOMER SERVICE HAS CONTACTED ME. I AM NOW SEVERAL HUNDRED DOLLARS IN THE HOLE BECAUSE OF THIS. WHY IS THERE NO RECALL. I FEAR THAT MY VEHICLE WILL GET US IN A TERRIBLE ACCIDENT CONSIDERING I TAKE THE HIGHWAY TO WORK DAILY. WHAT AM I TO DO? *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

LOSS OF POWER STEERING. POWER STEERING WOULD GO OUT AS YOU WERE DRIVING CAUSING PROBLEM TO STEER. I LOOKED AT RECALLS FOR GM SATURN'S IT SHOWED 7 RECALLS FOR SATURN 3 OF WHICH ARE FOR STEERING IN 2008 - 2009 SATURN. GM SAID THAT MY VIN NUMBER DOES NOT FALL UNDER THE RECALL, BUT IS THE SAME PART THAT IS FALLING IN THE RECALL. IT'S THE SAME YEAR AND SAME MODEL THAT IS FAILING. *TR

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING, SERVICE ESC AND ESC OFF WARNINGS WERE DISPLAYED ON THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

LOST BRAKE LIGHTS - ELECTRICAL ISSUE. *TR

MY VIN DOES NOT SHOW UP UNDER ANY RECALL EVEN THOUGH MY YEAR AND MODEL SHOWS IT SHOULD COME UP. THERE HAVE BEEN THREE DIFFERENT OCCASIONS WHERE THE STEERING HAS GONE OUT. ON TWO OCCASIONS, EVEN AFTER TURNING THE CAR OFF AND BACK ON IT WOULD STILL BE OUT. IT WAS OUT FOR 3 DAYS ONE TIME. WHEN I HEARD ABOUT THE RECALL, MY HUSBAND AND I WERE EXCITED BECAUSE WE THOUGHT IT WOULD FINALLY BE ABLE TO BE FIXED BUT GM STATES MY CAR ISN'T LISTED. I DON'T UNDERSTAND. WHAT AM I SUPPOSED TO DO? *TR

TL* THE CONTACT OWNS A 2000 SATURN AURA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG FAILED TO ACTIVATE WHILE A PASSENGER WAS OCCUPYING THE SEAT. THE DEALER WAS CONTACTED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 31000.

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE MAKING A LEFT TURN AT APPROXIMATELY 10 MPH, THE ESC INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. FOLLOWING THE FAILURE, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE ESC INDICATOR DIMMED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT REGAINED POWER STEERING AND THE WARNING INDICATORS DID NOT ILLUMINATE. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

WHEN THE CAR IS BRAKING, THE BRAKE LIGHTS DO NOT COME ON. OTHER TIMES, THE BRAKE LIGHTS ARE CONSISTENTLY ON WITHOUT PRESSING THE BRAKE. I WAS JUST ALERTED TO THIS BY ANOTHER DRIVER AND AM UNSURE HOW LONG THIS ISSUE HAS BEEN PRESENT. I TESTED THIS TWICE AND THE BRAKE LIGHTS ARE NOT PROPERLY WORKING. *TR

MY 2009 SATURN AURA KEEPS SAYING MY SEATBELT ISN'T BUCKLED WHEN IT IS.... I PUSH IT DOWN BUT IT KEEPS DINGING AND FLASHING. IT DOESN'T DO IT ALL THE TIME BUT A LOT OF THE TIME. I WOULD LOVE TO GET THIS FIXED SINCE IT ISN'T MY FAULT IT'S HAPPENING. *TR

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING STOPPED WORKING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

2009 SATURN AURA XE, APPROXIMATELY 124,400 MILES. WHEN I STARTED THE CAR, THE DIC POWER STEERING LIGHT WAS ON. I WAS UNABLE TO TURN THE STEERING WHEEL AT ALL. I GOT A RIDE HOME FROM WORK. THE NEXT DAY, A FRIEND CHANGED THE POWER STEERING FUSE. THE INDICATOR LIGHT WENT OUT AND I WAS ABLE TO DRIVE THE CAR HOME. THIS DIDN'T FIX THE PROBLEM, THOUGH. I HAD TO HAVE IT TOWED TO A REPAIR SHOP WHEN IT WENT OUT FOR GOOD. CODE: C0545-STEERING WHEEL TOGGLE SENSOR. THEY BLAMED THE POWER STEERING ISSUE ON HAVING THE BATTERY REPLACED. THEY DID SOME RESETTING OF CODES AND DID A RELEARN. THEY SAID THERE WERE NO RECALLS POSTED. MY SON PICKED UP THE CAR 3 DAYS LATER, WAS ABLE TO DRIVE 5 MILES BEFORE THE STEERING FROZE UP AGAIN. HE WAS STRONG ENOUGH TO BE ABLE TO TURN THE STEERING WHEEL AND GET THE CAR BACK TO THE SHOP. THEY DETERMINED THE PROBLEM WAS WITH THE STEERING COLUMN AND THE ENTIRE THING HAD TO BE REPLACED, STATING THERE WERE NO SERVICEABLE PARTS. AFTER ANOTHER WEEK, I PICKED UP MY CAR. THIS ENTIRE EVENT COST ME $1300+ IN REPAIRS AND RENTAL CAR FEES. IF GM HAD POSTED A RECALL SOONER, THEY WOULD HAVE FIXED IT RIGHT THE FIRST TIME. NOW, SATURN IS SAYING MY CAR ISN'T INCLUDED IN THE LATEST RECALL FOR POWER STEERING ASSIST AND THEY REFUSE TO REIMBURSE ME EVEN THOUGH MY CAR HAD A DEFECTIVE PART AND COULD HAVE CAUSED AN ACCIDENT HAD IT GONE OUT WHILE I WAS DRIVING ON THE INTERSTATE. THEY SAY THE RECALL IS VIN SPECIFIC AND THE PART IN MY CAR WASN'T DEFECTIVE. MAYBE MY CAR DIDN'T HAVE THE PREVIOUSLY IDENTIFIED PART THAT FAILED, BUT MINE STILL FAILED, WHICH MEANS THE PART WAS DEFECTIVE, TOO. GM NEEDS TO ACKNOWLEDGE THIS FAILURE AND THE POTENTIAL TO HARM OR KILL PEOPLE. IF YOU OWN A SATURN AURA AND THE POWER STEERING ASSIST HAS GONE OUT, REPORT IT HERE, WRITE TO GM, POST IT ON SATURN'S AND GM'S FACEBOOK PAGES, WRITE TO YOUR LOCAL NEWSPAPERS. MAKE SOME NOISE & MAKE GM TAKE RESPONSIBILITY. *TR

DRIVING AT 60 MPH, THE VEHICLE LOST FORWARD MOMENTUM AND THE TACHOMETER INDICATED 5000+ RPMS. I WAS ABLE TO GET TO THE SHOULDER AND CALL FOR A TOW TRUCK. AFTER EXTENSIVE RESEARCH ON-LINE AND WITH PERSONAL CONTACTS WHICH WORK FOR A GM DEALER, IT IS MOST LIKELY THE 3-5-R WAVE PLATE WHICH HAS RENDERED THE VEHICLE HAZARDOUS TO DRIVE. AFTER TOWING HOME AND LETTING THE VEHICLE SIT IT STARTED FINE BUT IT HAS A NEW WHINING SOUND COMING FROM THE ENGINE. SHIFTING FROM PARK TO REVERSE RESULTS IN MIXED RESULTS. SOME INSTANCES IT WILL ACTUALLY SHIFT INTO REVERSE AND PROPEL THE VEHICLE BACKWARDS. SHIFTING TO DRIVE I HAVE THE SAME MIXED RESULTS, WITH NO FORWARD MOVEMENT NOTED ON MOST OCCASIONS. THE HARROWING EXPERIENCE OF LOSING DRIVE WHILE AT 60 MPH IS ENOUGH OF A SAFETY CONCERN TO WARRANT FURTHER EXPLORATION INTO A RECALL OF THE VEHICLES AFFECTED WITH THE SAME TRANSMISSION (6T70/6T75) WHICH ARE INSTALLED IN VARIOUS MODELS OF GM PRODUCTS SINCE 2007. THE COMMON REPAIR VARIES FROM REPLACEMENT OF THE DEFECTIVE WAVE PLATE TO COMPLETE TRANSMISSION REPLACEMENT. EITHER OPTION IS VERY COSTLY TO THE CONSUMER AND WITH A "KNOWN" DEFECT THAT AFFECTS GM VEHICLES WITH AS LITTLE AS 40,000 MILES ON THEM. *TR

ON 12/06/2013 MY PREGNANT DAUGHTER, MY 15 YEAR OLD AND 2 YEAR OLD DAUGHTER WERE DRIVING HOME IN OUR 2009 SATURN AURA. AS SHE BEGAN TO TURN INTO A BUSY HIGHWAY, THE ENGINE BEGAN TO SHAKE AND THE VEHICLE SUDDENLY STOPPED MID TURN IN THE MIDDLE OF A BUSY INTERSECTION/HWY. PASSER DRIVERS PULLED OVER AND HELPED PUSH MY GIRLS TO SAFETY. AAA WAS CONTACTED AND THE VEHICLE WAS TOWED TO MY HOME. I CONTACTED THE DEALER AND I WAS INFORMED THAT MY CAR WAS NO LONGER UNDER WARRANTY AND THAT I WOULD HAVE TO COVER THE COSTS OF SERVICING THE CAR. THE VEHICLE CONTINUES TO LOSE POWER AND TRY TO SHUT OFF AT CERTAIN SPEEDS. ABS AND TRACTION LIGHTS COME OFF AND ON, AND KEYS GET STUCK IN THE IGNITION. UNEXPECTED SHUT OFF OCCURRED AGAIN ON 12/17/2013. *TR

THIS HAS BEEN AN ONGOING ISSUE FOR THIS VEHICLE, ORIGINALLY STARTED OVER A YEAR AGO BUT HAPPENED VERY RARELY, NOW IT IS HAPPENING NEARLY EVERY TIME THE VEHICLE IS DRIVEN. OCCASIONALLY THE BRAKE LIGHTS WILL TURN ON AND STAY ON. THIS DISABLES THE CRUISE CONTROL. WHILE THE LIGHTS STAY ON IF THE BRAKE PEDAL IS DEPRESSED THE BRAKE LIGHTS FLASH OFF AND TURN BACK ON, REMAINING ON. THE ELECTRONIC STABILITY CONTROL LIGHT FLASHES OR REMAINS ILLUMINATED WHILE THE PROBLEM PERSISTS. RANDOMLY THE ISSUE WILL RESOLVE ITSELF WHILE DRIVING. TURNING OFF THE VEHICLE AND TURNING BACK ON DOES NOT ALWAYS FIX THE BRAKE LIGHT ISSUE. *TR

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE RESTARTED INDEPENDENTLY AND SIMULTANEOUSLY WITH THE INTERMITTENT RELEASE OF ALL FOUR AUTOMATED DOOR LOCKS. THE CONTACT CONTINUED TO DRIVE WITH CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKE LIGHTS FAILED TO OPERATE NORMALLY AS THE ESC TRACTION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT AN UNKNOWN PART HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 39,000.

MY BRAKES LIGHTS ARE ILLUMINATED, WHILE I'M DRIVING AND NOT PRESSING THE BRAKE PEDAL. THE BRAKE LIGHTS GO OFF WHEN I PRESS THE BRAKE PEDAL. THE "SERVICE ESC / SERVICE TRACTION" IS MORE-OFTEN-THAN-NOT ILLUMINATED ON THE INSTRUMENT PANEL. WHEN "SERVICE ESC / SERVICE TRACTION" IS LIT, THE CRUISE CONTROL WILL NOT WORK. *TR

THERE ARE 4 RECALLS OUT FOR MY CAR, AND I HAVE NEVER RECEIVED ANY LETTERS TO GET THE WORK DONE. THE SUMMER OF 2013 THE CAR STALLED ON ME AND I HAD TO GET IT TOWED AND PAY TO REPLACE A WIRING HARNESS. I'M NOT SURE IF THIS WAS DUE TO A PART THAT WAS RECALLED OR NOT. IF IT IS, I WOULD LIKE TO KNOW IF I CAN GET REFUNDED FOR IT. ALSO, RIGHT BEFORE WINTER 2013 MY REMOTE STARTER QUIT WORKING; THE ENGINE LIGHT IS ON; I'M GETTING A FALSE WARNING LIGHT FOR THE TIRE PRESSURE; I HAVE HEARD A BING NOISE LIKE THE DOOR WAS OPEN BECAUSE I WAS USING THE TURN SIGNAL WHEN DRIVING; MY LEFT FRONT DOOR SPEAKER COMES ON WHENEVER IT FEELS LIKE IT; THE LIGHTS HAVE BLINK ON AND OFF AND MY CAR ALMOST WOULDN'T START. I THINK ALL OF THIS MIGHT BE AN ELECTRICAL PROBLEM. PLEASE CONTACT ME AND/OR SEND ME A LETTER ABOUT GETTING RECALLED PARTS REPLACED ON MY CAR. THANK YOU. [XXX] [XXX] [XXX] DUBOIS, PA [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

I OWN A 2009 SATURN AURA XR. MY BRAKE LIGHTS STAY ENGAGED WHILE IN MOTION BUT DISENGAGE WHEN I STOP. TAPPING THE BRAKES WILL TURN THE BRAKE LIGHT OFF BRIEFLY WHILE IN MOTION BUT IT WILL COME BACK ON WITHIN SECONDS. REAR DRIVERS CANNOT DETERMINE WHEN I'M STOPPING USING THE BRAKE LIGHT AS AN INDICATOR. MY CRUISE CONTROL NO LONGER WORKS WHICH I'M TOLD IS ALSO TIED TO THE BRAKE LIGHTS. THE ESC WARNING LIGHT COMES ON FREQUENTLY AND WILL DISENGAGE. THE ONLY REMEDY I'VE FOUND FOR THIS HAS BEEN TURNING THE CAR OFF ON. I'VE SOMETIMES HAD TO DO THIS 5 TIMES WITHIN A 20 MINUTE DRIVE. THE CHECK ENGINE LIGHT IN THE RECENT PAST WOULD GO OFF AND ON UNWARRANTED BUT AS OF LATE JUST STAYS ON. *TR

I BEGAN HAVING ISSUES WITH MY CAR CONSTANTLY JERKING AS THE CAR ACCELERATED UP TO 40MPH. I ASSUMED I MUST HAVE PUT BAD GAS IN MY CAR SINCE I VISITED A GAS STATION I NORMALLY DO NOT FREQUENT. I TOOK THE CAR IN AND THEY CLAIMED IT WAS BAD GAS BUT HERE WE ARE A YEAR LATER WITH THE SAME ISSUES AND CLEARLY IT WAS NOT BAD GAS AND I GOT RIPPED OFF FOR REPLACING MY FUEL PUMP AND HAVING TO PAY FOR A RENTAL CAR. I HAVE WASTED OVER $2K TRYING TO FIGURE OUT WHAT THE ISSUE IS WITH MY CAR AND I STILL HAVE ALL MY RECEIPTS AS PROOF. THE CAR JERKS WHEN IT IS VERY COLD OUT AND VERY HOT, MY CAR STALLED NUMEROUS OF TIMES SINCE THIS ISSUE HAS BEGAN. I HAVE HAD TONS OF DIAGNOSTICS DONE AND NO ONE CAN FIGURE OUT WHY IT IS "MISFIRING". I HAD MY THROTTLE BODY CLEANED, CHECKED MY FUEL LINES AND INJECTORS, HAD THE SPARK PLUGS CHECKED, AND HAD THE MAF SENSOR REPLACED TWICE. THE CHECK ENGINE LIGHT CAME ON TWICE BUT THREW FALSE CODES SPECIFICALLY THE MAF SENSOR. I HAVE BEEN RESEARCHING ONLINE FOR A YEAR AND I NOTICED OTHER SATURN AURA DRIVERS HAVE BEEN EXPERIENCING THE SAME ISSUE WITH NO HELP FROM GM OR A SOLUTION. I KEEP THE MAINTENANCE UP ON MY CAR SO I DO BELIEVE THERE SEEMS TO BE SOME SORT OF KNOWN FAILURE WITH THESE CARS. I HAD MY TRANSMISSION CHECKED AND FLUSHED AND WAS TOLD ITS IN GOOD CONDITION. SO EITHER THIS IS SOME SORT OF ELECTRICAL ISSUE OR A BAD PART THAT IS NOT BEING RECALLED. I WOULD LIKE FOR RECALL TO BE MADE ON THIS MODEL SINCE NUMEROUS OF DRIVERS HAVE REPORTED THIS ISSUE. *TR

DRIVING HOME FROM WORK BOSS BEHIND ME IN HIS CAR FLAGS ME OVER TOLD ME MY BRAKE LIGHT STAYED ON EXCEPT WHEN I BRAKE THEY JUST BLINKED THEN I DO NOT KNOW HOW LONG THIS HAS BEEN HAPPENING. *TR

AS I AM DRIVING THE CHECK ENGINE LIGHT COME ON AND OFF ALONG WITH THE ECS LIGHT. ALSO WHILE I'M DRIVING THE BRAKE LIGHTS ARE ON AND I HAVE TO EITHER TAP THE BRAKE OR DRIVE WHILE LIGHTLY PRESSING THE BRAKE TO HAVE THE LIGHT TO GO OFF. I HAVE HAD THE BRAKE LIGHT SWITCH REPLACED TWICE AND IT STILL DOES NOT SEEM TO WORK. *TR

MY SON WAS PULLED OVER BY THE LOCAL POLICE FOR FAULTY BRAKE LIGHTS. HIS BRAKE LIGHTS WORK SOMETIMES, STAY ON AFTER HE HAS RELEASED THE BRAKE PEDAL OR DON'T COME ON AT ALL. I READ OF SIMILAR PROBLEMS WITH THIS SAME MAKE AND MODEL OF VEHICLE AND WANTED TO REPORT THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS WOULD NOT OPERATE AND THE POWER DOOR LOCKS WOULD LOCK AND UNLOCK WITH AND WITHOUT THE KEYS BEING IN THE IGNITION. IN ADDITION, THE DOORS WOULD NOT UNLOCK FROM THE INSIDE, ENTRAPPING THE OCCUPANTS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE SITTING AT A TRAFFIC LIGHT, SHE ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THE 3/5 WAY PLATE IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS UNAVAILABLE.

THE CAR HAS SEEMED TO MISS SHIFTS WITH THE ENGINES REVVING, A DELAY, AND THEN A HARD UPSHIFT FOR SEVERAL YEARS ON AN INTERMITTENT BASIS. THE DEALER IT WAS PURCHASED FROM COULDN'T FIND ANYTHING WRONG WITH IT. ON JUNE 25 AND 26, IT ACTED UP MORE THEN USUAL AND THE TRANSMISSION FINALLY FAILED TO PROVIDE ANY FORWARD MOMENTUM AFTER ABOUT 20 FEET AND 5 MPH EVEN THOUGH THE TACHOMETER SHOWED 5000RPM WHILE PULLING OUT INTO 55 MPH TRAFFIC ON A 2 LANE COUNTRY ROAD ABOUT NOON ON THE 26TH. THIS WAS VERY UPSETTING AND IS CERTAINLY A SAFETY ISSUE. I WAS ABLE TO GET IT TO GO BY USING THE MANUAL SHIFT FEATURE FOR A BIT AND THEN IT SETTLED DOWN AGAIN. I TOOK IT TO MY LOCAL MECHANIC THAT VERY DAY AND WAS ADVISED I WOULD NEED TO GO TO THE GM DEALER AS IT WAS A PROBLEM WITH THE COMPUTER PROGRAMMING IN THE TRANSMISSION. WHEN I CONTACTED THE DEALER THEY SAID THEY WERE UNAWARE OF ANY ISSUES LIKE THIS. I FOUND THAT HARD TO BELIEVE AS SIMILAR ISSUES HAVE OCCURRED IN COWORKERS GM CARS AND ARE ALSO REPORTED ON THE INTERNET IN SATURN AND GM FORUMS. THEY KEPT THE CAR FOR 2 DAYS, INITIALLY SAYING THERE WAS NO PROBLEM, AND THEN SAID THERE MIGHT BE AN UPDATE AFTER ALL TO THE TRANSMISSION SOFTWARE AND INSTALLED IT. I DO NOT FEEL COMFORTABLE WITH THIS AND AGAIN FIND MYSELF SOMEWHAT INCREDULOUS THAT GM WOULD BE UNAWARE OF A PROBLEM THAT MY SMALL TOWN MECHANIC WAS. *TR

CRUISE CONTROL DROPPED OFF UNEXPECTEDLY AND THE BRAKE LIGHTS REMAINED ON THROUGHOUT THE REST OF THE DRIVE. THE BRAKE LIGHTS STAY ON WHEN PASSED 4TH GEAR AND THE SATURN SHIFTS UNNATURALLY BETWEEN 4TH AND 6TH GEARS BETWEEN 50 AND 70MPH. *TR